Jobs at Djinni

We are looking for a Google Cloud Platform DevSecOps engineer. We need to protect hundreds of GKE cluster nodes with various security tools, automate their deployment, conduct compliance checks for the infrastructure, and perform log analysis.

Your primary tasks will include:

• Verification of published exploits and vulnerabilities in Google security bulletins
• Tuning open-source security tools for K8s/GKE.
• Analyzing security events and taking appropriate measures.
• Developing Terraform configurations and modules to manage GCP security components.
• Developing Helm charts.
• Reviewing user access requests.
• Maintaining network security rules.
• Maintaining integrations between GCP and other identity providers (Federated Identity).
• Developing shell scripts to automate routine tasks.
• Securing and managing our secondary Azure infrastructure environments.

What we expect from you:

• Motivation to study security specifications, standards, and open-source code.
• To be a strong team player.
• The ability to take ownership of the features you ship.
• An interest in the broader feature and product vision.
• A self-starting mindset, a strong "can-do" attitude, and great interpersonal skills.
• Comfort with writing extensive documentation.

A big plus would be:

• Google Cloud certification.
• Kubernetes certification.
• Terraform certification.
• Expert-level knowledge of BigQuery SQL.
• Experience with SSO, OAuth2, OIDC, and SAML.
• Debugging, reverse engineering experience.
• Go programming experience.

The Junior Resource Specialist supports staffing, allocation, and redeployment processes across assigned delivery units.
In this role, you will work closely with Delivery Managers, Recruitment, HRBP, and engineers to help maintain visibility over resource allocation, support staffing activities, and ensure operational processes move smoothly.

You will be responsible for maintaining accurate staffing information, coordinating internal allocation activities, supporting engineer rotations, and proactively following up on staffing-related actions.
This role requires strong communication skills, ownership mindset, attention to detail, and the ability to coordinate multiple activities in a dynamic environment.

Requirements:

• Experience in coordination, recruitment, HR, operations, PMO, or similar roles
• Strong organizational and coordination skills
• Ability to work in a dynamic environment with multiple parallel tasks and changing priorities
• Attention to detail and ownership mindset
• Experience collaborating with different stakeholders (managers, recruiters, engineers, teams)
• Experience working with data and operational tools (Excel, Google Sheets, ATS, CRM, or similar systems)
• Basic understanding of staffing processes (allocation, bench, transitions) or strong willingness to learn
• Understanding of software engineering roles and technology stacks
• Understanding of the engineer lifecycle within an IT services companyExperience preparing CVs or candidate profiles
• Experience working with ATS, HR, or staffing systems
• Upper-Intermediate English or higher

• Clear, structured, and proactive communication style

   

Responsibilities:

Allocation & Resource Coordination:

• Coordinate and drive resource allocation activities within assigned delivery units
• Maintain an accurate and up-to-date view of engineer availability, allocation, seniority, and skills
• Identify staffing risks (bench, staffing gaps, over-allocation) and proactively address them
• Suggest and drive staffing options for open needs
• Manage and maintain visibility over bench within assigned units
• Ensure bench engineers have clear next steps (project, interview process, internal opportunity, or development plan)

Delivery & Sales Collaboration:

• Partner with Delivery and Sales Managers to ensure timely and efficient project staffing
• Support staffing feasibility and resource availability discussions for new opportunities
• Prepare and maintain engineer CVs and staffing-related materials upon Delivery or Sales request
• Support preparation of engineers for client interviews and staffing processes

Recruitment Collaboration:

• Partner with Recruitment team on open staffing needs and hiring priorities
• Provide up-to-date visibility on internal resource availability and staffing priorities
• Coordinate and support staffing activities for open vacancies
• Follow up and help drive progress on staffing-related activities and open positions

Data & Operational Excellence:

• Own accuracy of resource and allocation data in internal systems
• Ensure transparency and visibility of resource availability across assigned units
• Prepare and maintain regular updates on bench, upcoming roll-offs, staffing gaps, allocation changes

Communication & Escalation:

• Coordinate clear communication across related stakeholders
• Keep engineers informed regarding staffing, relocation, rotation, and redeployment processes
• Drive follow-ups and ensure agreed staffing actions are executed

• Escalate complex or high-impact staffing situations when needed

   

We offer:

• Annual paid vacation of 18 working days.
• Extra vacation days for long-lasting cooperation.
• Annual paid sick leave of 10 days.
• Maternity/Paternity leave.
• The opportunity for sabbatical leave.
• Marriage and Parenthood Package.
• Compensation for sports activities (up to 250$ per year) or health insurance covering (70%) — after the trial period.
• Career development plan.
• English and Spanish classes.
• Paying taxes and managing PE (Private Entrepreneur).
• Technical equipment.
• Internal Referral program.
• Opportunity to take part in company volunteering activities.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview

As a Front-end Engineer at Flamingo, you’ll play a key role in building the core user experience and backend logic behind our AI-powered platform.

This is a hands-on engineering role with ~80% frontend and ~20% backend where you’ll collaborate with product designers, DevOps, and fellow engineers to ship quickly, iterate often, and build systems that scale.

Key Responsibilities

• Build and maintain core product features using Next.js and TypeScript
• Work with Relay and GraphQL on our main product; integrate REST APIs on internal tooling
• Collaborate with backend engineers on API and schema design
• Translate product and design specs into high-quality, user-centric interfaces
• Ensure performance, accessibility, and responsiveness across modern browsers
• Collaborate closely with the design team to evolve and maintain our design system
• Write clean, modular, well-tested code and contribute to code reviews
• Participate in architecture discussions and technical decision-making

Must-Have

• 5+ years of experience in frontend development
• Strong proficiency with React, Next.js (App Router), and TypeScript
• Hands-on experience with Relay and GraphQL - fragment colocation, pagination, store management
• Solid understanding of modern frontend architecture and component design
• Strong understanding of web standards, performance, and responsive design
• Experience working with REST APIs and integrating third-party services
• Strong Git workflow and code review culture

Nice-to-Have

• Experience with Supabase or similar BaaS platforms
• Familiarity with server-side rendering and performance optimization
• Understanding of database design (SQL)
• Exposure to authentication flows (OAuth, JWT, magic links)
• Familiarity with accessibility and internationalization best practices
• Experience with CI/CD workflows and deployment pipelines

Why Join Flamingo?

• High-impact role: As a front-end engineer, you’ll work across the entire product experience from backend architecture to the user interface, shaping how thousands of MSPs interact with our platform.
• Ownership & Equity: Competitive compensation and a meaningful equity stake in a high-growth, early-stage startup.
• Modern Tech Stack: Built with React, Node.js, and open-source tools, all in a scalable microservices architecture.
• Remote-first Culture: Work from anywhere and collaborate with a team of senior engineers, designers, and product leaders.
• Mission-Driven Team: Be part of a company that’s redefining how IT and security services are delivered, making powerful automation tools accessible to all MSPs, not just the enterprise giants.

About Us

We are a modern defense-sector manufacturing company building high-tech solutions with real strategic impact. Our work is grounded in engineering excellence, rigorous quality standards, and a systematic approach to development. We operate on principles of responsibility, precision, confidentiality, and teamwork — and we invest continuously in technology and production modernization so every specialist sees the direct result of their contribution.

Role Purpose

Support the full engineering cycle across research, development, and product improvement. The role bridges technical expertise, requirements analysis, and component-level work to deliver efficient, reliable, and competitive solutions.

Responsibilities

Component Selection

• Select components based on required technical parameters and mission constraints

Firmware Development & Adaptation

• Build firmware from source for specific camera chipsets; disable unused modules to reduce load and improve boot time
• Configure H.264/H.265 video encoder parameters for optimal balance of image quality, bitrate (radio/fiber transmission), and minimal latency — critical for FPV applications
• Configure, modify, and maintain flight controller firmware (Betaflight, ArduPilot) per hardware and mission requirements
• Write low-level MCU code; manage peripheral devices (sensors, ESCs, radio receivers)
• Optimize system performance to ensure minimal latency and high update rates for precise control

Integration

• Develop or implement bidirectional communication between devices and the flight controller (UART, SPI) for telemetry and OSD data overlay
• Program logic to embed FC data (battery voltage, flight mode, RSSI) directly into the video stream of digital VTX systems
• Integrate and optimize analog and digital video transmission systems for minimum latency and maximum signal quality

Testing & Debugging

• Build and test prototypes
• Test systems under high vibration and extreme temperature conditions
• Monitor resource consumption and optimize code to prevent overheating or in-flight freezes
• Run simulations to validate new solutions prior to deployment
• Plan and conduct flight tests for data collection, issue identification, and final tuning
• Debug hardware interfaces and perform electrical-level diagnostics

Documentation

• Maintain technical documentation, setup guides, and maintenance instructions for all developed systems

Early-stage AI company with a portfolio of 4 products is launching globally (US, UK, EU, APAC) and looking for the operational brain behind our content engine.

You'll build and manage a team of 10–12 people, design the production pipeline, propose channel strategy and KPIs, and coordinate presence across 10+ platforms simultaneously. You'll have a $50,000/month budget, direct access to the CEO and CMO, and full autonomy to hire your own team — no hiring committees, no extra approval rounds.

What we're looking for: 

- Proven experience running a content or growth operation at scale (8+ people, 5+ channels),  

- Hands-on knowledge of multi-account distribution infrastructure, 

- C1+ English, 

- Experience with Western and global audiences, and comfort building processes from scratch.

Our client is a product company building AI agents and digital employees for modern businesses. Our agents take over repetitive operations, research, coordination, and reporting — so teams can focus on creative and strategic work.

We're assembling our core team and looking for a Growth Hacker who will build the marketing machine from scratch: from strategy to paying customers.

What you'll do

Strategy & positioning: define and sharpen value propositions for different segments (founders, C-level, operations, SMB, mid-market), segment the market by industry and company size, build 3-month and 12-month growth plans focused on fast learning cycles rather than big one-shot campaigns.

Growth experiments & hypothesis validation: turn product ideas into clear testable hypotheses (audience, problem, promise, offer, channel, metric), run A/B tests on landing pages, pricing, trials, and onboarding flows, quickly spin up micro-MVPs for new agent types and verticals, and feed structured insights back to the product team.

Omnichannel funnels & performance marketing: own end-to-end funnels across paid ads (Meta, Google, LinkedIn, TikTok), organic content (LinkedIn, X, YouTube, blog, communities), email automation, partnerships, and in-product funnels. Track CAC, LTV, ROMI, and payback period — and reallocate budget based on real data, not gut feeling.

Content & creatives: create or commission high-converting assets — ads, videos, carousels, landing pages, one-pagers — and build a content plan around use cases, case studies, and AI agent demos.

Sales & product collaboration: align with the founding team and sales on ICP and qualification rules, prepare sales enablement materials (decks, battle cards, ROI calculators), and bring market signals back into the product roadmap.

You're a great fit if you

• Have hands-on experience in B2B and/or B2C growth marketing, ideally in SaaS or tech products
• Combine strategic thinking with execution — you run campaigns yourself and know how to read the numbers
• Think in experiments: hypothesis → test → insight → next step
• Can work closely with technical teams and translate market signals into product language

• Are genuinely excited about AI and know how to sell complex technology in a simple, compelling way

   

We offer

• Direct collaboration with the founding team and real influence on product direction
• A budget to run experiments from day one
• Full ownership of growth strategy and channels
• Flexible remote work

Established in 2011, company is the world's fastest financial technology provider, offering a comprehensive, turn-key solution for automated trading systems and brokers. Certified with over 100 FX trading venues representing over 95% of FX liquidity, company delivers an end-to-end solution through a unified API for both Maker and Taker, enabling its customers to focus on their core businesses. Customers transact billions of dollars daily through its ecosystem, leveraging the company’s expertise in data processing, trading, large database warehousing, data distribution, monitoring and pre trade risk management solution for FX Prime Brokers and their hedge fund customers.

📍 Work Format

Remote / Full-time

📌 Requirements

• 4 years of commercial C++ development experience

• Strong server-side development background (recent & active — last 3 years)

• Experience with multi-threading

• Deep knowledge of the Linux environment

• Experience working on large-scale systems (not small applications)

• Intermediate English or higher

✅ Nice to Have

• Experience with high-load or high-performance systems

• Background in fintech projects

• Familiarity with POSIX Threads

• Scripting skills: Bash or Python

• Exposure to low-latency optimization

🛠️ Responsibilities

• Leading a dedicated module/domain

• Supporting other modules during critical situations

• Full development cycle: from specification and design to coding and unit testing

🎁 Company Offer

• 15 working days of paid vacation (unused days roll over to the next year)

• 10 sick days

• Public holidays per local legislation

• Equipment provided

As part of our data architecture discussions, we have agreed to create a Proof of Concept (POC) to test one of the target scenarios. We are looking for a skilled Big Data Engineer with strong communication and collaboration skills to create this POC and help with scope gathering for the next phase.

Client Description

The client supports farmers by providing real-time actionable information to help them manage their herds. It also provides pet owners with smart devices and data that offer a better understanding of their pets’ activity and health needs, strengthening the bond between people and their animals. In addition, it helps conservationists safeguard natural environments and wildlife.

Leveraging decades of research and development experience across multiple markets, technologies, and species, along with mature development environments and quality assurance processes, the client continuously develops innovative solutions to support animal health, well-being, and conservation. Its expertise spans enhancing pet care, advancing animal healthcare, and supporting wildlife preservation through technology-driven solutions.

Details on Tech Stack

Required Skills

• Cloud: AWS
• Programming Language: Python
• Frameworks: Apache Spark, Apache Airflow

Nice-to-Have Skills

• Experience with data warehouses such as AWS Redshift
• Experience with time-series databases such as InfluxDB
• Experience running Apache Spark pipelines on Kubernetes

• • Experience building streaming data pipelines in Apache Spark consuming data from AWS Kinesis or Apache Kafk

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a People Partner to join our team!

This role is for an experienced professional who can build strong partnerships with teams, implement modern HR practices, drive process automation, and contribute to employer branding initiatives.

Requirements:
- 3+ years of experience in an HR Business Partner / People Partner / HR Generalist role, preferably in a fast-growing or complex organizational environment;

- Strong understanding of core HR processes: onboarding, employee lifecycle management, performance management, engagement, and reporting;

- Proven experience working closely with managers and leadership teams, including handling complex people cases; 

- Ability to analyze data, prepare insights, and translate analytics into practical recommendations; 

- Strong organizational and planning skills, with the ability to manage multiple teams and priorities simultaneously;  

- Excellent communication and stakeholder management skills; 

- Ability to adapt policies and processes to business needs while maintaining consistency and compliance; 

- Experience working with HR systems and automation tools; 

- English level: Upper-Intermediate or higher.

Responsibilities:
- Implementation of a full cycle of HR processes for entrusted commands;

- Onboarding of HR process managers;

- Training and support of existing managers;

- Monitoring the level of “satisfaction” of employees;

- Identification of the needs of teams and the implementation of actions to implement these needs;

- Providing analytics for managers on a monthly basis;

- Reporting system on weekly/monthly/quaterly/yearly basis;

- Dealing with executive requests regarding their team;

- Adaptation of policies and procedures to the specifics of teams;

- Proposals and participation in the organization of events that will raise the team spirit;

- Development of new ideas to strengthen the corporate culture and brand of the employer.

Benefits:
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Why this role exists

SkinnyRx is scaling rapidly, and retention has become one of our most critical growth levers. We are looking for a Head of Retention who will own the full post-acquisition customer journey — from first prescription to long-term adherence and lifetime value.

This role exists to turn data, behavioral insights, and experimentation into sustainable revenue growth. You will build and lead retention strategy across product, lifecycle marketing, and analytics, ensuring patients stay engaged, compliant, and successful with their weight loss programs.

Core responsibilities

Retention Strategy & Ownership

• Own retention, churn reduction, LTV, and cohort performance across the entire patient lifecycle.
• Define and execute a long-term retention roadmap aligned with business and medical outcomes.

Lifecycle & Engagement

• Design and optimize lifecycle journeys (onboarding, activation, adherence, renewal, win-back).
• Partner with Product and Marketing to improve in-app, email, SMS, and CRM-driven engagement.

Data & Experimentation

• Build a strong experimentation culture: hypotheses, A/B tests, cohort analysis, and clear success metrics.
• Analyze behavioral data to identify drop-off points, churn drivers, and growth opportunities.

Cross-functional Leadership

• Work closely with Product, Engineering, Medical, Compliance, Marketing, and Operations teams.
• Translate insights into clear product requirements and actionable initiatives.

Team & Process (as we scale)

• Help shape retention processes, dashboards, and reporting standards.
• Potentially hire and lead retention-focused analysts or lifecycle specialists over time.

Minimum requirements

Experience

• 4+ years in retention, growth, lifecycle marketing, or product analytics roles.
• Proven experience owning retention metrics in B2C or subscription-based products.

Analytics & Tools

• Strong understanding of cohorts, funnels, LTV, churn, and experimentation frameworks.
• Hands-on experience with analytics tools (Amplitude, GA, Metabase).
• Ability to work closely with data and make decisions backed by evidence.

Product & User Mindset

• Experience collaborating with product and engineering teams on retention-driven features.
• Strong user empathy and understanding of behavioral economics.

Communication

• Fluent spoken and written English (B2+).
• Comfortable presenting insights, roadmaps, and results to leadership.

Ownership Mentality

• Able to take ambiguous problems, define structure, and drive them to measurable impact.

Preferred

• Experience in healthcare, telehealth, wellness, or regulated products.
• Experience with subscription, refill-based, or adherence-driven business models.

• Background in growth or experimentation-heavy environments.

   

What we offer

• A key leadership role with direct impact on company growth and patient outcomes.
• Full ownership of retention strategy in a fast-growing health-tech product.
• Remote-first culture with flexible working hours.
• Competitive salary.
• Opportunity to build and scale retention as a core company function.

Hey there! 👋

Meet Smartist, the #1 art visualization app on the market. With unlimited customizations, photorealistic interiors, and easy-to-use smart tools, Smartist allows users to create art marketable art mockups in minutes.

We’re on the lookout for a talented and experienced Product Designer to join our team and help us develop our product, ensuring intuitive UX combined with impeccable UI. The ideal candidate will have a strong understanding of product design principles and a proven track record of delivering top-quality work.

🤹 What you’ll do:

- Work closely with the product team and the founder to gather requirements and design products

- Create user-centered designs that are both functional and visually appealing

- Conduct user research and testing to ensure that designs meet (and exceed!) the needs of users

- Iterate on designs based on feedback from users and stakeholders

- Stay up-to-date on the latest trends in product design

🏅 What you’ll need:

- 5+ years of experience in product design, with a focus on mobile and desktop apps

- Strong portfolio of work demonstrating a deep understanding of product design principles

- Excellent skills in design tools such as Figma, and Adobe Creative Suite

- Experience with user research and testing

- Excellent communication and collaboration skills

- Ability to work independently and as part of a team

- Mature approach and startup mindset

- Ability to work in a fast-paced and agile development environment

🙌 What you’ll get:

- Competitive compensation based on your experience and skillset

- Opportunity to work on the top app in the art industry

- Team of top talents to collaborate with

- Chance to make a real impact on the company and its users

Sounds appealing? Apply today and share the link to your portfolio to get a chance to join a team that’s making waves in the art industry! 🎨

Smartist seeks a talented and motivated Middle iOS developer to join our team and help build and maintain our mobile app. As a Middle iOS developer at Smartist, you will work closely with our senior engineers and product team to develop and deliver high-quality code.

In this role, you will:

• Develop and maintain iOS apps using Swift and the iOS SDK

• Collaborate with marketing, design, and ship new features

• Help maintain code quality, organization, and automation

• Participate in code and design reviews

To be successful in this role, you will need the following:

• At least 2 years of experience developing iOS apps using Swift and the iOS SDK

• Working with UIKit, Core Graphics, Autolayout, GCD

• Experience with Git and version control systems

• Experience with agile development methodologies

• Experience with Alamofire or URLSession

• Hands-on experience with Core Data or Realm

• Strong problem-solving and communication skills

Will be a plus:

• Experience with SpriteKit or SceneKit

• Experience with Core Animation

• Experience with Analytics

• Familiarity with: AWS S3, CloudKit

We are a fast-paced and dynamic company, so we are looking for someone adaptable and eager to learn. If you are a team player with a passion for mobile development, we want to hear from you! Please include a resume and any relevant work samples when applying for this position.

Prowinsolution is an international iGaming company operating since 2020, with a strong portfolio of sportsbook and casino products across multiple markets. We are actively scaling our teams and products and are now strengthening our recruitment function.

We are looking for a Team Lead Recruiter who can not only close roles, but also build a structured, scalable, and predictable hiring system.

Instead of a one-hour screening call, we use a brief 7–10 minute questionnaire. Candidates should be prepared to complete it. Those who pass will move directly to an interview with the HRD.

 Responsibilities

• Lead and develop the recruitment team (recruiters / sourcers): task setting, prioritization, quality and deadline control
• Own full-cycle recruitment across key iGaming functions (Marketing, Affiliate, Product, Tech, Operations, Payments, etc.)
• Partner with hiring managers and top management on hiring strategy and workforce planning
• Ensure strong role intake, accurate calibration, and end-to-end hiring support up to onboarding
• Track and improve recruitment metrics (time-to-hire, funnel efficiency, offer acceptance, quality of hire)
• Optimize recruitment processes, interview frameworks, and candidate experience
• Work with ATS (PeopleForce), analytics, and reporting
• Contribute to employer branding (LinkedIn, Telegram, market communication)

Requirements

• 3–5+ years of recruitment experience, including a Team Lead / Recruitment Lead / Senior Recruiter role
• Proven hiring experience in iGaming / Gambling / Digital or IT product companies
• Ability to manage complex and high-volume hiring simultaneously
• Strong knowledge of the iGaming talent market
• Data-driven mindset (metrics, funnels, analytics)
• Strong communication skills and business partnership approach
• English level B1+ (used daily)

 We Offer

• Work in a fast-growing international iGaming company with strong products
• Real influence on recruitment processes and the opportunity to build them from scratch
• Supportive management and fast decision-making
• Competitive salary
• Fully remote format
• 20 paid vacation days + 5 paid sick days + public holidays

We are looking for a skilled recruiter with experience in the iGaming sector to join our team as both a partner and a professional.

We want someone who can work independently, is highly motivated, and truly passionate about recruitment. If you can identify top talent, engage candidates throughout the hiring process, and ensure they complete the journey to an offer, we value your expertise and will reward it.

Instead of a one-hour screening call, we use a brief 7–10 minute questionnaire. Candidates should be prepared to complete it. Those who pass will move directly to an interview with the HRD.

You are:

• 2+ years of recruitment experience (iGaming experience is required)
• Experienced in hiring for roles in the gambling / online entertainment niche (SMM, Affiliate, Media Buyers, etc.)
• Familiar with sourcing tools: X-ray, Boolean search, job boards, LinkedIn
• English: Intermediate or higher
• Equipped with your own Telegram channels and LinkedIn groups for finding candidates in digital / gaming roles
• Skilled in using tools to automate sourcing and recruitment tasks and building candidate pipelines
• Confident in guiding candidates to the offer stage

What we offer:

• Fully remote work
• Flexible schedule
• Competitive salary with timely payment
• Friendly, proactive team
• Minimal bureaucracy — no unnecessary reports or calls

• 20 days paid vacation, 5 sick days, plus public holidays

   

If this sounds like you, we would love to hear from you!

We are looking for a Technical Account Manager to serve as the primary technical bridge between our customers and our cloud asset management platform. You'll own relationships with strategic accounts, helping engineering and platform teams unlock the full value of infrastructure-as-code through deep product adoption, technical guidance, and proactive support.

This role sits at the intersection of DevOps and customer success — you should be equally comfortable reviewing a Terraform module with a customer's platform team and presenting a quarterly business review to a VP of Engineering.

WHAT YOU'LL DO
 

• Own technical relationships for Firefly accounts, serving as their trusted advisor throughout the customer lifecycle.
• Lead onboarding and implementation planning, helping customers codify their cloud infrastructure and migrate unmanaged resources into IaC workflows Conduct regular technical health reviews.
• Collaborate with Sales to support pre-sales technical evaluations, RFPs, and proof-of-concept engagements Act as the voice of the customer to Product and Engineering, advocating for feature requests and surfacing product gaps.
• Build integration guides, runbooks, and best-practice documentation covering Terraform, Cloudflare, and cloud provider workflows
• Respond to escalations with urgency, coordinating across Support, Engineering, and leadership as needed

WHAT WE'RE LOOKING FOR
 

• 4+ years in a technical customer-facing role — TAM, Solutions Engineer, or similar — ideally at a SaaS, DevOps, or cloud infrastructure company.
• Hands-on experience with IaC tooling: Terraform, Pulumi, CloudFormation, or Ansible Solid understanding of cloud platforms (AWS, GCP, or Azure) and modern infrastructure concepts.
• Experience with VPCs, IAM, Kubernetes, CI/CD pipelines Familiarity with GitOps workflows, state management, and infrastructure drift detection.
• Strong communication skills — able to explain complex infrastructure concepts to both engineers and business stakeholders.
• Track record of managing enterprise accounts with significant ACV.
• Comfort operating in a fast-moving startup environment with ambiguity and shifting priorities.