Jobs at Djinni

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Position Overview

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will collaborate closely with our design and development teams to implement functional and visually appealing websites that align with our client's needs and objectives. This position offers the opportunity to work remotely and contribute to exciting projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance website functionality and user experience.
• Ensure websites are optimized for speed, performance, and responsiveness across all devices.
• Collaborate with designers and other developers to implement website designs and features.
• Communicate effectively with project managers and clients to provide updates and gather feedback.

Requirements:

• Proven experience as a WordPress Developer, with a strong portfolio showcasing previous work;
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL;
• Solid understanding of WordPress architecture, theming, and plugin development;
• Experience with popular WordPress plugins and frameworks;
• Ability to work independently and efficiently in a remote environment;

Preferred Qualifications:

• Experience with ACF Pro;
• Experience with front-end frameworks such as Bootstrap or Foundation;
• Knowledge of SEO best practices and accessibility standards;
• Experience with other content management systems (e.g., Drupal, Joomla) is a plus;

Recruitment Stages:

• Initial Interview — up to 30 min;
• Feedback;
• Technical interview
• Feedback;
• Interview with CEO
• Final feedback.

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We are looking for a new team member to join our System devisions as a Product Manager.

The System Division is responsible for building and developing the Ajax software ecosystem. The team develops and maintains OS Malevich and the Video Management System, builds scalable cloud infrastructure, and creates client applications for multiple platforms, ensuring that all system components work together as a unified ecosystem.

The division works with Java, Kotlin, Swift, C, C++, and Python. It includes embedded, cloud, mobile, and desktop engineers who ensure the stable operation of Ajax as a single digital platform.

Required skills:

• communication Skills: ability to communicate clearly and concisely with different stakeholders;
• empathy: understanding and empathizing with users’ needs, frustrations, and expectations;
• problem-Solving Skills: strong critical thinking to quickly identify issues, analyze possible solutions, and make decisions that benefit the product and users;
• adaptability & Flexibility: comfortable working in a fast-paced environment where priorities can change quickly based on business needs and user feedback;
• multitasking: be ready to manage multiple products simultaneously;
• curiosity & Continuous Learning: being naturally curious and always willing to learn about the market, new technologies, or customer needs to stay ahead in product development;
• market Research & Analysis: Knowledge of how to conduct market research, analyze competitors, and understand market trends to make informed product decisions, make a calculation of unit economy;
• regulatory & Compliance Knowledge: Understanding of relevant industry regulations (e.g., GDPR for data privacy, legal, financial region diversity) that may impact the product’s design or functionality;

• wireframing & Prototyping: Experience with tools like Figma, or Miro to create low-fidelity wireframes and prototypes that communicate the intended design and functionality of the product.

   

Would be a plus:

• experience in building products from scratch;
• knowledge of multiple functional areas such as sales, engineering, UX/UI, customer support, marketing;
• pre-sale experience;
• technical background;

• experience in CCTV.

   

Tasks and responsibilities:

• identify market and customer needs for intercom products align them with the company’s mid and long-term goals;
• research markets and competitors to ensure the best value proposition;
• manage entire product lifecycle — from ideation through launch, to continuous improvement;
• take full ownership over the product vision, strategy, and roadmap of Ajax Intercom devices, features. Define and articulate them clearly with business and RnD stakeholders;
• analyse, and integrate feedback to refine product features and ensure regulatory compliance;

• prioritise data-driven and feedback-driven approach in feature development, ensuring minimal risks and time to market.

   

We offer:

• the opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
• aplace in a fast-growing company with a motivated and professional team;competitive salary;
• medical insurance;
• corporate English classes;
• the opportunity to participate in Ajax’s internal beta-testing program for security systems;
• discounts from partner companies;
• discounts on Ajax products.
•  

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

We're Rist Labs — a cofounding studio building ethical, AI-powered B2C products that matter. We partner with sharp founders and top talent to launch ventures that move fast, scale globally, and make a real impact.

We're looking for a Creative Marketing Manager to join Aligned — a subscription-based AI Coach with a proprietary fusion coaching model that helps people hit personal and professional goals faster, with 24/7 assistance and accountability. Built by team members behind such iconic products as Amazon, Tumblr, and WordPress. Loved by users from PwC, Google, and Meta.

You will play a vital role in growing the product’s presence in Tier 1 markets. You will turn audience psychology into effective ad concepts and copy, conduct thorough testing, and oversee the entire creative process of your dedicated area.

Your qualities and skills that will be valued:

• You’re a creative marketing pro with 1+ years driving performance for B2C products.
• You’ve shipped winning creatives, fully owning the entire process.
• You have a strong analytical mindset and know how to work with key marketing metrics (ROAS, CTR, CPM, CPA, Hook Rate, Hold Rate).
• You deeply understand a target audience and know how to craft creatives that speak directly to user pain points.
• A creative brain and an analytical heart that turn ideas into bold, out-of-the-box solutions.
• You’re results-driven, with a solid grasp of user acquisition and how performance marketing works.
• You know how to write killer briefs for designers and motion teams.
• English writing at a strong B2+.

Your additional advantages:

• AI-native workflow: comfortable using text, image, and video generation tools (Claude, Seedance, Veo 3, Codex, or similar).
• UGC and video script writing experience: hooks, briefs, full scripts.
• Exposure to media buying workflows or user acquisition fundamentals.

Your responsibilities will include:

• Managing your creative process from idea to launch.
• Developing concepts that drive paid traffic and crush KPIs based on key performance metrics.
• Working with different types of creatives (static and video)
• Writing briefs for designers and content creators.
• Analyzing results from the ad account and analytics tools.
• Spot trends before they go mainstream — and turn them into growth.
• Maintaining a creative learning library: validated pains, hooks, visual directions, and concept-level performance data.
• Ensuring ad hooks and quiz/landing first screens are aligned.
• Researching and testing new tools and approaches to enhance the creative process.

What we offer:

• Office/hybrid work format. Our Kyiv office is a hub for teams of all products.
• Freedom to build. No micromanagement. No politics. No fluff.
• Top-tier team. You'll work with proven operators, product thinkers, and creatives.
• Not one path. Yours. We support all kinds of growth: leadership, depth, and breadth, allowing you to choose how far and where to go.
• Paid vacation + sick leave.

Perks:

• We benchmark salaries globally. We want you to feel valued, and paid like it.
• English courses.
• Apple gear, because we don't believe in slow laptops or slow ambition.
• Company-paid lunches (because hungry brains don't build great stuff).

Recruitment process:

• Interview with recruiter - 60 min.
• Technical interview - 1,5 hours.
• Culture-fit interview - 1.5 hours.
• Reference check (3 references from previous managers).
• Offer.

We're Rist Labs — a cofounding studio building ethical, AI-powered B2C products that matter. We partner with sharp founders and top talent to launch ventures that move fast, scale globally, and make a real difference.

We're after a Motion Designer / AI Video Creator who's obsessed with video, lives and breathes social media trends, and can turn a raw script into a scroll-stopping ad creative — powered by AI, but looking 100% human.

You’ll be working with Kodree, a subscription-based platform helping people gain practical, hands-on skills in any subject through web and mobile apps on both iOS & Android.

Who we're looking for

• 1–2 years of experience in active dynamic video editing (Reels, TikTok, ad creatives)
• At least 6 months of hands-on experience with Generative AI tools
• Proven ability to generate hyper-realistic AI avatars indistinguishable from real humans
• You can take a raw script with zero moodboard and deliver a polished pack by 6 PM without hand-holding
• You know how to source native, non-stock footage across TikTok, Instagram, and Threads
• English B1+ (no speaking required, but you can read a brief)

Bonus points if you:

• Have a background in performance marketing teams or digital agencies
• Understand basic marketing principles — hook frames, pacing for ads, what makes people stop scrolling

You'll be working on:

• Producing packs of ad video creatives based on briefs from Creative Marketing Managers — up to 5 packs per day (3 videos per pack + variations)
• Generating hyper-realistic AI avatars and integrating them seamlessly into creatives (indistinguishable from real UGC)
• Independently sourcing visual references and trending content across social platforms
• Monitoring TikTok and Instagram trends and turning them into creatives fast
• Optimizing your own workflow through tools, plugins, and automations — because speed without quality doesn't count

What we offer:

• Office/hybrid work format. Our Kyiv office is a hub for teams of all products.
• Freedom to build. No micromanagement. No politics. No fluff.
• Top-tier team. You'll work with proven operators, product thinkers, and creatives.
• Not one path. Yours. We support all kinds of growth — leadership, depth, breadth — you choose how far and where to go.
• English-first team, global mindset. We work across time zones, cultures, and markets — and we all speak the same language.
• Perks:
  • Unlimited paid vacation + sick leave
  • We benchmark salaries globally and review regularly. We want you to feel valued — and paid like it
  • English courses & L&D budget
  • Apple gear, because we don't believe in slow laptops or slow ambition
  • Company-paid lunches (because hungry brains don't build great stuff)

Recruitment process:

1. Interview with recruiter
2. Test assignment
3. Technical interview with Creative Lead
4. Final interview with CEO and Co-founder
5. Reference check
6. Offer

Наш клієнт - глобальний бренд і платформа у сфері iGaming, доступна гравцям по всьому світу. Поєднує енергію та швидкість стартапу з чіткістю та структурою зрілого бізнесу. Швидкість у всьому: від розробки продукту до прийняття рішень - усе налаштовано на максимальну ефективність і вплив.

Ідеально для тих, хто прагне:

• Володіти та керувати дорожньою картою (roadmap) гейміфікації для продуктів казино та спортивних ставок (Sportsbook);
• Розробляти та запускати квести, челенджі, турніри, перегони (races), таблиці лідерів (leaderboards), системи досягнень і механіки лояльності;
• Створювати стратегії сегментації для надання персоналізованого гейміфікованого досвіду користувачам;
• Визначати винагороди, системи прогресії та бонусні механіки відповідно до бізнес-цілей;
• Аналізувати ефективність гейміфікаційних функцій і постійно їх оптимізувати на основі даних;
• Тісно співпрацювати з командами CRM, Product, VIP, BI та Operations для забезпечення успішної реалізації проєктів;
• Розробляти плани A/B-тестування для винагород, ігрових механік та користувацьких сценаріїв (player journeys).

Досвід, який стане твоєю перевагою:

• Від 2-х років досвіду роботи у сферах CRM, гейміфікації, утримання клієнтів (Retention), продуктового маркетингу (Product Marketing) або на аналогічній посаді в індустрії iGaming;
• Глибоке розуміння життєвого циклу гравця, механік утримання користувачів та бонусних систем;
• Досвід роботи із сегментацією аудиторії та аналізом даних гравців;
• Досвід розробки та проведення промоакцій, місій, турнірів або програм лояльності;
• Впевнене володіння BI-інструментами, електронними таблицями та засобами звітності.

Ми цінуємо:

• Аналітичне мислення та здатність перетворювати дані на практичні висновки й рекомендації для дій;
• Креативне, нестандартне мислення та вміння знаходити нові підходи до вирішення завдань;
• Сильні комунікаційні навички та здатність ефективно реалізовувати ініціативи;
• Високий рівень відповідальності: ви берете на себе відповідальність за кінцевий результат, а не лише за виконання окремих завдань.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся - і нехай твоя історія зростання розпочнеться.

English version

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

• Own and manage the gamification roadmap across casino and sportsbook products;
• Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;
• Create segmentation strategies to deliver personalized gamification experiences;
• Define rewards, progression systems, and bonus structures aligned with business objectives;
• Analyze performance of gamification features and continuously optimize based on data;
• Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;
• Develop A/B testing plans for rewards, mechanics, and player journeys.

Experience you’ll need to bring:

• 2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;
• Strong understanding of player lifecycle, retention mechanics, and bonus systems;
• Experience working with segmentation and player data;
• Experience designing promotions, missions, tournaments, or loyalty programs;
• Comfortable working with BI tools, spreadsheets, and reporting.

It's a perfect match if you have those personal features:

• An analytical mindset with the ability to translate data into actionable insights.
• Creative, out-of-the-box thinking;
• Strong communication and execution skills;
• High ownership, you take responsibility for outcomes, not just tasks.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv according to our policies.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Product Owner to join our team in Lviv!

About the job:

DataMatrix is a part of the EveryMatrix Platform, responsible for collecting, storing, processing, and utilizing hundreds of millions of transactions every day across the entire platform. The team builds data products, including reporting solutions, data streaming pipelines, third‑party integrations, serving both internal stakeholders and external customers. The DataMatrix team consists of around 35 people and is based in Lviv. 

Role Overview:
As a Product Owner in DataMatrix, you will be responsible for maximizing the value of data products within the platform. You will own the product vision, roadmap, and backlog, working closely with data engineers, other internal and external stakeholders to ensure that data products are reliable, scalable, and aligned with business needs. This position is focused on the discovery and prioritization of initiatives, defining product scope and objectives, establishing key deliverables, and developing a comprehensive roadmap - all sequenced to optimize value delivery.

What You'll get to do:

• Own and evolve the product vision, roadmap, and backlog for DataMatrix data products.
• Translate business and client needs into clear user stories and acceptance criteria.
• Analyze new initiatives and requests and participate in product discovery and business analysis.
• Prioritize initiatives based on business value, platform impact, and data usage.
• Work closely with data engineers, technical leads and other tech stakeholders on solution shaping.
• Ensure data quality, consistency, and scalability across platform data products.
• Support internal teams and clients using DataMatrix products.
• Continuously improve existing data products based on feedback, usage, and insights.
• Collaborate with other business units and non‑development departments.
• Continuously deepen understanding of the iGaming domain and EveryMatrix products.

What You need to know:

• 3+ years of experience as a Product Owner, Product Manager or Business Analyst in IT or B2B SaaS.
• Hands‑on experience owning a product through continuous evolution.
• Experience working with data‑intensive or analytics‑driven products.
• Strong backlog ownership and prioritization skills.
• Experience with user story and acceptance criteria writing.
• Ability to correctly define business and customer needs.
• Experience with product documentation.
• Experience with JIRA, Confluence, or similar tools.
• Familiarity with Agile product development practices.
• Strong communication and stakeholder collaboration skills.
• Ability to listen, negotiate, and manage expectations.
• Analytical and problem‑solving mindset.
• High ownership, responsibility, and result orientation.
• Advanced English (B2+), written and spoken.
• Comfortable communicating with engineering teams in technical language.

Nice to have:

• Experience in iGaming.
• Understanding of data pipelines and data processing.
• Understanding of BI and reporting solutions, APIs and third‑party integrations.
• Technical background or understanding of databases and data structures.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! 
 

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Required skills:
*1+ years of experience in graphic design
*Proficient in design software: Adobe Photoshop, Illustrator. Adobe After Effects & experienced user of Figma - as a plus
*Deep understanding of design principles such as layout, typography, color theory, and composition. You should also be able to apply these principles to create effective designs for different media types, including web and print
*You should have a keen eye for detail and be able to spot inconsistencies or errors in your work, as well as in the work of others
*Strong understanding of branding and marketing principles, as well as a good knowledge of the gambling industry and its customers as a plus
*Teamwork skills. You should be able to communicate effectively, share ideas, and work collaboratively to achieve shared goals
*Time management and organizational skills. You will need to be able to manage your time effectively, work on multiple projects simultaneously, and meet tight deadlines. You should also be highly organized, with a system for keeping track of project files, revisions, and feedback

Responsibilities:
*Creating designs for digital and print media: You will be responsible for designing and creating visually appealing graphics and layouts for various marketing collateral, such as websites, social media platforms, email campaigns, print materials, and other digital content
*Collaborating with other teams: You will need to work closely with other members of the marketing team, including SMM, web designers, and content creators, to ensure that your designs align with the overall marketing goals and objectives of the company
*Developing and maintaining brand guidelines: You will be responsible for developing and maintaining brand guidelines to ensure that all design work is consistent and aligned with the company's overall branding strategy
*Conducting research and staying up-to-date with design trends: You will need to stay up-to-date with the latest design trends and tools in order to continually improve the quality of your work and ensure that your designs are modern and relevant
*Task deadlines: As a graphic designer, you will be expected to manage your time effectively and meet project deadlines in a timely manner. You may also need to work on multiple projects simultaneously, so effective time management is essential

We offer:
*Remote work from anywhere in the world, fixed schedule (Mon-Fri from 10:00 to 19:00) Kyiv time
*24 working days of annual paid vacation + Paid sick leave + All official Ukrainian holidays + 2 DayOFF
*We compensate: advanced training courses, foreign language courses, etc.
*The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)
*Work with the international market and the main focus on Europe
*Paid vacation and sick leave
*Team buildings

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.
• Corporate events, teambuildings, etc.

Join Whitepay – Innovate the Future of Payments!

At Whitepay, we’re revolutionizing how businesses and individuals interact with crypto and fiat payments. As part of the WhiteBIT ecosystem, we provide seamless, secure, and scalable payment solutions that bridge traditional finance with blockchain-powered transactions. We’re looking for passionate innovators to help us redefine digital payments worldwide. If you’re excited about fintech, crypto, and building cutting-edge financial solutions, this is your chance to make a real impact!

Why You’ll Love Working Here:
🚀 Shape the Future – Build next-gen payment solutions at the intersection of crypto and finance.
💡 Innovate & Create – Your ideas will help businesses integrate digital assets effortlessly.
🌍 Global Impact – Be part of a team driving financial innovation worldwide, shaping the future of payments across industries and borders.
🎯 Tech-Driven Culture – Join a team of fintech and blockchain enthusiasts pushing the industry forward.

Ready to change the future of payments? Apply now and let’s build something game-changing together!

Requirements:

— 2–5 years of experience in Customer Support / Technical Support / Customer Success in a crypto-related IT product or SaaS company.
— Experience working with international customers and multiple time zones.
— Experience working with B2B customers and handling complex technical or product-related issues.
— Experience creating and maintaining support documentation and knowledge bases.
— Strong understanding of software products, platforms, APIs, and integrations.
— Hands-on experience with ticketing systems (Zendesk, Jira Service Management, or similar).
— Ability to troubleshoot issues, analyze logs or data, and clearly document bugs and incidents.
— Experience collaborating with Product, Engineering, and Operations teams.
— Understanding of SLAs, support KPIs, and service-quality metrics.
— Upper-intermediate written and verbal English communication skills (B2+ level).
— Ability to explain technical concepts to non-technical users.
— Strong customer-oriented mindset and conflict-resolution skills.
— High level of ownership, responsibility, and attention to detail.
— Ability to prioritize tasks and work effectively in a fast-paced environment.
— Stress-resistant and comfortable handling escalations.

Responsibilities:

— Assisting B2B clients with product inquiries and technical issues.
— Assisting end users with troubles & payment issues.
— Troubleshooting and resolving technical problems promptly.
— Creating and maintaining support documentation.
— Escalate and coordinate complex issues and requests with internal teams (Support, Development, Compliance, AML) as needed.
— Gathering and relaying client feedback for product improvement.
— Monitoring and managing support tickets within agreed SLAs.
— Staying updated on the product.
— Collaborating with internal teams to ensure a seamless customer experience.
— Process refunds for client transactions as required.
— Night Shift: From 23:00 to 06:00 CET - 5/2 (Mon-Fri).

Would be a plus:

— Experience with compliance-driven environments (KYC/AML).
— Working with international customers.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We provide challenging tasks that offer continuous growth opportunities for everyone. We've consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

Requirements
- Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English and French.

Responsibilities
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

About the Role

We are expanding our team and looking for a DevOps Engineer to join our RnD department. You will be responsible for building, maintaining, and optimizing our infrastructure, ensuring high availability and performance of services across multiple internal systems. This is a great opportunity to work on high-load projects, improve reliability, and contribute to scalable architecture solutions.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You’ll work on high-load, scalable infrastructure supporting critical business systems.
• You’ll have the opportunity to design and improve DevOps processes, including CI/CD, monitoring, and cloud infrastructure.
• We use modern technologies and cloud solutions, with a strong focus on automation and reliability.
• You’ll collaborate closely with backend developers, DevOps engineers, QA, and architects.
• We encourage knowledge sharing, and continuous improvement of processes and tools.

Requirements

Must-Have:

• 2+ years of experience as a DevOps Engineer.
• Strong hands-on experience with Kubernetes, including creating and maintaining Helm charts.
• Deep understanding of Docker and Docker Compose, experience building service images.
• Experience with cloud platforms such as AWS and DigitalOcean.
• Experience building and maintaining CI/CD pipelines (GitLab CI, GitHub Actions).
• Experience with database setup and clustering (PostgreSQL, MySQL, MongoDB).
• 3+ years of experience with Linux administration.
• Experience deploying and supporting PHP applications (php-fpm, Roadrunner).
• Experience configuring and optimizing web servers (Nginx, Traefik) and working with Cloudflare.
• Experience with monitoring and logging stack: Prometheus, Grafana, ELK.
• Scripting skills for automation (Python, Bash).

Nice-to-Have:

• Experience with EKS or managed Kubernetes services.
• Experience with ArgoCD or GitOps approaches.
• Experience designing and maintaining High Availability architectures.
• Experience with Infrastructure as Code (Terraform, Ansible).
• Understanding of cloud security best practices.

Responsibilities

• Maintain and improve the company’s infrastructure and DevOps processes.
• Ensure high availability, stability, and performance of services.
• Investigate and resolve production incidents.
• Develop and maintain monitoring, logging, and alerting systems.
• Organize and improve backup and disaster recovery processes.
• Collaborate with development teams to optimize deployment and infrastructure workflows.
• Participate in planning and designing system architecture and environments.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

We are looking for a skilled project developer to develop the new version of our current NPS platform. This is a concrete, well-defined project where you take ownership of building the next generation of the system on a solid technical foundation.

A central element of the role is the active use of AI as a core part of the development workflow, including tools such as Claude Code. We expect you to already work AI-first — not just occasionally.

About our system
Relationwise is a SaaS platform for measuring and acting on customer and employee loyalty (NPS/eNPS). At its core it is a survey distribution engine combined with an analytics and reporting platform. The current solution covers, among other things:

• Survey design and configuration with multiple versions per language, region or business unit
• Distribution at scale over email and SMS (Twilio), with Excel-based recipient uploads, validation, scheduling, reminders and telephone follow-up
• A REST API with recipient endpoints, API-key authentication and automatic routing of recipients to the correct survey version; email delivery via SendGrid
• A loyalty dashboard with NPS score, Promoter/Passive/Detractor breakdown, historical trends, a Respondent Explorer with rich filtering and Excel export, plus benchmarking
• Score-based real-time alerts, weekly/monthly summary reports and fully templated notification emails
• Multi-tenant user and access management with per-user data access, roles and an audit log

The platform is built on C#/.NET and integrates with services such as SendGrid (email) and Twilio (SMS). The new system is to be built on Azure or an equivalent cloud platform.

Your primary responsibilities

• Developing the new version of our existing NPS system (C# / .Net / Azure)
• Using AI tools, including Claude Code, as an integrated part of your development work

• Close collaboration with our COO on direction, prioritization and progress

  
  Additional Info

• Fixed-term project position. If the project succeeds, a permanent position may follow.
• On-site at our office in Vejle, Denmark, working directly with our COO. Relocation to Vejle is required — this is not a remote role.

• To support your move, we help you find an apartment near the office and cover its cost for the duration of the project, and we support you through relocation and the work-permit process.

  
  Additional requirements

• Relocation to Vejle, Denmark is a must — you must be able and willing to move and work on-site.
• Ability to design and build the new system on Azure or an equivalent cloud platform
• A demonstrated ability to get high-quality results from AI tools through effective prompting, review and iteration
• At the interview, you will be asked to present examples of projects you have previously built with the help of AI
• As part of your application, please include an estimate of how long you expect it will take to develop the system

Join a Company That Invests in You

Seeking Alpha is the world's leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

What We're Looking For

Do you look at websites and think about how they might be personalized? Do you use websites and apps and think about how their features have been designed to be best for a lot of different users? Do you read articles with statistics and think about how they may be misinterpreting the data to get their results? If these things describe you, and if you’re great at SQL and have experience analyzing website data, you’re someone we want to talk to.

We’re looking for a Senior Data Analyst with experience analyzing website data. Our data analyst team analyzes everything on our website, not only for their immediate use but also for how they connect to high-level company KPIs. Our Analysts analyze raw data, not only pre-aggregated data, to extract just the right information and diagnose what is happening on our site.

The role requires understanding web development and how data is gathered, analysis of site usage and a/b tests, data visualization, and how different kinds of data can be presented most clearly, and business KPIs and how they are measured.

But more than that, we’re looking for experienced analysts who can bring us new ideas about how to analyze and extract insights from website data. Our ideal candidates have measured KPIs that we haven’t measured or used new ways to explain user retention, or analyzed features of users' data that we haven’t analyzed.

The best thing about our work is that we’re part of an incredibly data-driven company. Everyone from the CEO down uses data every day. The data teams are involved in every single thing the company does.

What You'll Do

• Analyzing the behavior of users on our site and apps:

-Build and maintain dashboards that visualize the usage of single or multiple features and how that usage drives company KPIs.

-Answer questions about site usage or user behavior based on deeper analyses.

• Analyze and track high-level KPIs such as conversion, retention, churn, recurring revenue, engagement, cross-device usage, e-mail and notification usage, and more.
• Communicate with business stakeholders on analysis results, how they relate to business, and what business suggestions result from the analysis.
• Run the whole data flow for site and app features, from defining KPIs, specifying data collection for development team implementation, and building and maintaining iterative versions of dashboards with both low-level and high-level views of collected data.
• Split tests of product features:

-Design a test with clear success criteria

-Monitor test integrity

-Analyze results and give recommendations

-Use segmentation and clear cohort analysis to validate significant conclusions

-Conduct exploratory analysis to identify trends and opportunities

Requirements

• A minimum of 5 years in a B2C website-related Data Analyst position
• Strong SQL skills with experience writing complex and efficient analytical queries
• Demonstrated experience with working in English directly with business stakeholders, understanding their needs, and explaining results
• Understanding of website development and operations and how they connect to data gathered.
• Experience with data visualization tools (Looker/Tableau/PowerBI, etc.)
• Experience with report writing and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling