Jobs at Djinni

About Us

Mamma Mia Covers is a US–Canada DTC company in the Home & Living segment and the exclusive distributor of the Italian brand PAULATO by GA.I.CO in the US and Canada. 
Since 2018, we've built a recognizable brand in the slipcover category — patented product, two sales channels: Shopify (DTC website) and Amazon US. Featured in Inc. 5000, team of 40+ people, own warehouses in the US.

We're actively expanding into new product categories, testing new ideas, and building the product team that will take us there. There's real room here — new brands, new lines — and we have the budget and appetite to explore them.

Content is one of our core growth levers — and right now it needs a dedicated owner.

The Role

This is a strategic and creative role. You'll own how our brand looks and feels — on Amazon, on our website, on social. Everywhere, consistently strong.

But it starts with understanding our customer. Who they are, what they care about, what makes them stop scrolling and decide to buy. You'll build the content strategy around that insight — and make sure every asset, from a listing infographic to a lifestyle shoot, speaks directly to them.

You'll set the visual direction, establish brand standards, organize photo and video shoots, and lead the design team — not just manage their tasks, but elevate the quality of everything they produce.

This isn't execution support. This is the person who builds the content function and owns the result.

What We Offer

Financial Stability: $2,500–3,000/month depending on experience

• Transparent, paid 2-month probation period 

Flexible Work Format: Remote | Full-time | Built around your work pace

Learning & Development:

• Professional courses and certifications
• Freedom to implement new tools and processes

Paid vacation: 21 days + extra days off for important personal events

Career Growth: Opportunity to grow into Creative Director as the team scales.

What You'll Do

Brand Strategy & Vision

• Define our customer portrait and build a content strategy around it — what we show, how we show it, what we never show
• Develop and maintain a unified visual brand standard: tone of voice, color rules, scene guidelines, content formats
• Build and maintain a reference library: strong/weak content examples, scene rules, color standards
• Sync with PM on content priorities for product launches across Amazon, Shopify, and other channels

Content Production

• Write structured, detailed briefs for designers — format, references, copy, visual direction — clear enough to execute without follow-up questions
• Develop copy for infographics: key benefits, product features, USPs
• Gather references and define the visual concept before any work begins
• Own the full content cycle: brief → design review → feedback → final delivery
• Plan designer workload proactively so deadlines don't turn into fire drills

Photo & Video Production

• Plan and coordinate product photo and video shoots — both remote and on-location
• Prepare shoot briefs: moodboards, references, scene setups, props, lighting direction, and shot lists
• Source and coordinate studios, photographers, models, and animals for lifestyle shoots
• Art-direct shoots remotely or in person — ensuring output meets listing and brand standards
• Build a consistent pipeline of live content (photo and video) alongside AI-generated visuals

Quality Control

• Ensure visual consistency across listings, banners, PDP, A+ content and social
• Catch color accuracy issues — fabrics need to look right on screen
• Flag inconsistencies between banner and PDP images before they cause returns
• Maintain scene and setting standards — know which contexts work for our product and which don't

Team Leadership

• Be the creative lead designers come to with questions — give structured feedback that helps them grow, not just fixes the asset
• Build a culture of ownership within the creative team

What We're Looking For

Must have

• 4–6+ years in content production, creative direction, or brand content management
• Hands-on experience with e-commerce content: Amazon listings, A+ content, marketplace infographics, Shopify
• Experience organizing photo and video shoots — from brief to final result
• Art direction experience or visual leadership on product shoots
• Proven ability to write detailed creative briefs that designers can execute independently
• Experience managing or coordinating a design team
• Strong visual thinking — you can articulate why something works or doesn't, not just feel it
• Understanding of color accuracy and working with textile products
• Figma (user level), Asana / Trello / Notion

Nice to have

• Background in home goods, textiles, furniture, or lifestyle products
• Copywriting skills for short product-facing texts
• Familiarity with Amazon listing structure — understanding how content elements (title, bullets, images, A+) work together

If this sounds like you:

• You know who your customer is — and you build content that speaks directly to them
• You've owned content end-to-end: strategy, shoots, briefs, quality — not just one piece
• You know e-commerce content — A+ content, listing infographics, what actually drives conversion
• You own the result, not just the process
   

Apply and tell us about a brand or project where your content made a measurable difference. We review every application personally and get back within 3 business days.

We are looking for a Performance Marketing Manager to plan, set up and manage our paid advertising and outreach campaigns.

Your tasks:

- Meta Ads setup & management (Facebook / Instagram)

- Google Ads setup & management (Search, Display, Performance Max)

- Planning and running marketing & outreach campaigns (e.g. Snov.io, LinkedIn)

- Conversion tracking, reporting and ongoing optimization (ROAS, CPL, KPIs)

Requirements:

- Hands-on experience with Meta Ads and Google Ads

- Experience with outreach / lead generation tools (Snov.io, LinkedIn) is a plus

- Strong analytical and data-driven mindset

- Good English; German is a plus (DACH market focus)

ORIL is seeking a highly skilled Senior AI/ML Engineer to architect and scale our mission-critical, AI-driven data platform. At the core of our engineering culture is a steadfast commitment to performance, reliability, and uncompromising data integrity. The ideal candidate is an autonomous problem-solver who thrives in an agile environment, takes end-to-end ownership of complex systems, and pairs a bias for action with a dedication to robust, stable deployments.

 

Project:

Our client is a US-based innovator providing a centralized data platform for multi-family real estate. The product uses BI and AI analytics to help operators optimize marketing spend and operational efficiency. A core AI feature of this platform is an intelligent chatbot designed to help users seamlessly manage workflows, query data, and surface actionable insights.

What are we looking for?

• 5+ years of experience building and owning production-grade backend and ML systems in Python;
• Proven experience designing and deploying complex, multi-step LLM workflows and conversational agents (chatbots) using frameworks like LangChain or LangGraph;
• Deep understanding of RAG (Retrieval-Augmented Generation) pipelines: from chunking and embedding strategies to retrieval optimization and prompt engineering;
• Experience with "Text-to-SQL" or translating natural language into complex data queries, as the chatbot will interact heavily with BI analytics;
• Experience with LLM observability, tracing, and evaluation frameworks (e.g., Langfuse, Braintrust, Arize Phoenix, Ragas, or DeepEval);
• Experience with systematic prompt lifecycle management, versioning, and algorithmic optimization (e.g., DSPy);
• Experience profiling and minimizing time-to-first-token (TTFT) and overall response latency for real-time conversational agents;
• Strong analytical skills with the ability to explore datasets, identify patterns, measure outcomes, and derive actionable insights; 
• Familiar with data cleaning and normalization techniques to ensure accurate, consistent, and reliable data for analysis and AI-driven applications;
• Curious about how multi-family real estate works and motivated to understand the key metrics behind the business (marketing spend, operational efficiency etc.) to better tune AI outputs;
• English level: Upper-Intermediate (B2+).

What will you do?

• Design, develop, and own the core AI architecture powering the platform's intelligent chatbot and automated BI insights;
• Build and refine advanced RAG pipelines to ensure the chatbot surfaces accurate;
• Develop robust AI agents capable of managing platform processes and executing complex operational tasks on behalf of the user;
• Set up and maintain automated CI/CD gates that run LLM evals and integration tests;
• Maintain a high shipping tempo, continuously iterating on chatbot features based on user feedback and internal telemetry;
• Diagnose and fix complex issues in the AI pipeline using advanced tracing and observability tools;
• Work closely with data engineers and product managers to refine the technical roadmap and ensure the AI seamlessly integrates with the broader BI platform.

We Offer:

Working conditions:

• Ability to grow with an ambitious niche-focused company
• Competitive compensation;
• Accounting Support Services;
• Flexibility to work from anywhere (fully remotely or in our office in Lviv);
• Comprehensive day-off policy, including public holidays and special events
• Education & certification budget + corporate education events and trainings
• Wellness budget
• The environment and culture that promotes personal and team development.

Application Process:

• Initial Screening: Call with Recruiter.
• Technical Interview.
• Client Interview.
   

Ready to build the future of AI-driven real estate operations? Apply now and let’s get to work!

🚀Technical Support Engineer (night shifts) full time position

We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during week days .

Schedule: Monday–Friday:

00:00–08:00 (GMT+3)

Location: Remote

🎯What you’ll do

• Provide prompt, professional support via chat, email, and ticketing tools
• Monitor infrastructure & app health to ensure uptime and performance
• Troubleshoot bugs; escalate critical issues to the engineering team when needed
• Run routine checks on cloud services and resolve infra-level problems
• Log incidents, track resolutions, and evolve our internal knowledge base
• Partner with Engineering & QA for smooth handovers and clear communication

🧩What we’re looking for: 

• Сonversational English level: at least Upper-Intermediate, and if it's higher, that's even better.
• 6+ months experience with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (e.g., Python, Django, Databases, AWS)
  • Strong technical fundamentals (data types, HTTP, REST, git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, or internships) — GitHub links welcome
• Good knowledge of PostgreSQL (or another relational DB)
• Familiarity with AWS (EC2, S3) — basics are fine
• Solid analytical & debugging skills
• Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and as part of a team

Nice to have

• Experience with Docker/Kubernetes and CI/CD pipelines
• Knowledge of web app security principles
• Background in Agile/Scrum environments

🎯We Offer:

• Paid vacation and sick leave
• We provide the equipment you need to work comfortably (if required)
• We cover 50% of courses if you want to grow professionally
• Regular salary reviews based on your performance
• Competitive salary, depending on your experience
• Always on-time payments — no delays

• A normal, supportive team without unnecessary bureaucracy

   

If you like staying ahead of problems and owning the night shift, we’d love to hear from you.

Job Description

We are looking for an enthusiastic engineer eager to contribute to the development of mobile applications used by thousands of field engineers worldwide for diagnostics and commissioning of elevators.

We expect the ideal candidate to have:

• A willingness to learn MAUI technology and enhance their technical skills in .NET
• A strong interest in mobile development, along with an understanding of development principles and guidelines
• A solid understanding of .NET
• Good knowledge of OOP principles and design patterns
• Familiarity with network protocols (a big plus)

• At least an intermediate level of English proficiency

   

Job Responsibilities

As part of your responsibilities, you will:

• Learn best practices for mobile development using MAUI
• Contribute to a project for a world-class company
• Participate in the development process, including daily stand-ups and other Scrum ceremonies

Project Description

The client is one of the world’s leading providers of elevators, escalators, and moving walks, as well as maintenance and modernization services. The Group has over 1 000 branch offices in more than 100 countries, as well as production sites and research and development facilities in the US, Brazil, Europe, China, and India.

Workload: full-time
Start: as soon as possible 
Duration: long-term
Location: any
English: B2

Mandatory Skills:
Hands-on experience with Snowflake Cortex
Experience with Cortex Analyst, Cortex Search, and AI-powered applications on Snowflake
Experience building and deploying Snowflake Agents
Strong understanding of Semantic Models/Semantic Views
Experience leveraging Cortex capabilities for natural language querying, insight generation, and agentic workflows
Proven Snowflake implementation experience (candidates with no Snowflake experience will not be considered)

Preferred Skills:
Experience with GenAI/LLM-based solutions
Experience designing enterprise analytics and insight-generation solutions
Strong Python and SQL skills
Experience working in regulated industries such as Life Sciences is a plus

We are looking for a Senior Data Engineer to design and build scalable data platforms that process large volumes of data for analytics, reporting, and business-critical applications.

You will work with distributed data processing systems, cloud infrastructure, streaming platforms, and modern data pipelines. We are looking for an engineer who can independently own production solutions and solve complex performance and architecture challenges.

Mandatory Skills

Programming & Data Processing

• Strong Python development skills
• Advanced SQL (complex queries, optimization, execution plans)
• Strong commercial experience with Apache Spark / PySpark
• Experience optimizing Spark jobs (partitioning, shuffle, joins, skew handling)

Data Engineering

• Experience building production-grade ETL / ELT pipelines
• Strong experience with Apache Airflow
• Strong hands-on experience with Apache Kafka
• Understanding of batch and streaming data processing architectures

Infrastructure & Storage

• Experience with relational databases (PostgreSQL, MySQL or similar)
• Data modeling and query optimization
• Hands-on experience with at least one cloud platform (AWS, Azure or GCP)
• Experience working with Docker, Linux, Git, and basic CI/CD pipelines

Desired Skills

• Databricks, Snowflake or similar cloud data platforms
• Kubernetes
• CDC pipelines (Debezium or similar)
• Modern analytical/storage systems (ClickHouse, Trino, Iceberg, Delta Lake)
• Monitoring tools (Grafana, Prometheus)

Responsibilities

• Build scalable batch and streaming data pipelines
• Develop and optimize Spark/PySpark data processing jobs
• Build Kafka-based ingestion and event-driven pipelines
• Design and maintain Airflow orchestration workflows
• Optimize SQL queries and improve pipeline performance
• Investigate production issues and improve system reliability
• Participate in architecture and technical design discussions

Senior-Level Expectations

• Independently design scalable data pipelines
• Debug and optimize distributed production systems
• Solve performance bottlenecks in Spark and SQL workloads
• Make technical decisions with minimal supervision
• Take ownership of production solutions end-to-end

Soft Skills

• Strong problem-solving skills
• Ownership and accountability
• Ability to work independently
• Good communication and collaboration skills
• Proactive engineering mindset

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.
 

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
 

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.
 

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
   

EverHelp is scaling fast, and our data infrastructure needs a dedicated owner to keep it reliable and growing.
 

Your future responsibilities include:

• Building, optimizing, and maintaining ETL pipelines that extract data from ERP
  systems, databases, and APIs, transform it into a usable format, and load it into
  BigQuery
• Automating data ingestion, transformation, and loading processes to reduce manual
  intervention and ensure efficiency
• Monitoring and troubleshooting data pipelines proactively — catching performance
  issues, errors, and data quality problems before they escalate
• Managing and optimizing data storage: partitioning, indexing, and performance tuning
  in BigQuery
• Designing data models that represent the structure and relationships within business
  data
• Implementing data quality checks and validation rules at every stage of the pipeline
• Identifying and resolving data inconsistencies, errors, and missing values
• Conducting data audits and comparing results with business user needs — proposing
  solutions to close existing gaps
• Collaborating with analysts, data scientists, and business stakeholders to understand
  their data needs and translate them into scalable solutions
   

Why this role might be interesting for you:

If you love structure and enjoy optimizing processes — this is your playground. You'll make real-world architectural decisions, not just execute tickets. Every pipeline you build or improve directly powers business decisions at the highest level, so the impact of your work is visible and immediate. And if you want to be the person who shapes a data-driven culture from the inside — that's exactly the role we're offering.
 

Needed experience & skills:

• 2-4 years of hands-on experience as a Data Engineer
• Advanced knowledge of SQL and Python
• Hands-on experience with GCP, in particular BigQuery
• Strong ETL and data warehousing skills: Apache Airflow, dbt
• Clear understanding of both the technical and business sides of data products
• Clear and concise communication; comfortable working cross-functionally with nontechnical stakeholders
• Proactive problem-solving mindset — analytical thinking and attention to detail
• English level — B2+
   

Nice to have skills:

• Experience at a large systematic company (retail, banking, telecom, FMCG, logistics)
• Comfort working autonomously as the only Data Engineer on a team
• Adaptability in a high-paced, fast-changing environment
   

Hiring Process:

CV Screening → Questionnaire → Intro Call → Tech & Soft Interview → Bar Raising
 

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
   

Submit your resume and join our team!

• Looking for new members of Finance Partners team with excellent analytical skills and profound knowledge of all MS Office programs.
   

• Responsibilities:

  • Budgeting, forecasting, reporting by profit/cost centers on a regular basis
  • Analyzing the deviations, investigating the reasons for the latter, providing meaningful comments
  • Preparation of financial/statistical/analytical models and presenting them to stakeholders
  • Ad-hoc financial analysis (what-if analysis; FX, tax, market risk impact analysis etc)
  • Consulting stakeholders on financial questions
  • Constant support of internal systems with financial data
   

• Mandatory Skills Description:

  • Bachelor+ degree in Economics, Banking, Finance or related science
  • 2+ years of experience in Finance, Controlling preferably in an international company
  • Excellent communication skills
  • Advanced MS Office user (especially Excel and PowerPoint)
  • Attention to details, strong analytical and problem-solving skills
  • Strong Excel skills

💼About The Company
We’re a fast-growing premium D2C skincare brand building more than just products.
Our mission is to bring clinic-grade skincare into everyday homes — delivering professional-level results without the high cost, complexity, or intimidation of in-clinic treatments.
We combine advanced formulations with strong branding and performance-driven marketing. Creative is a core driver of growth.

🌟Role Overview
We’re hiring a hybrid creative who can edit high-converting videos, design premium visuals, and generate hyper-realistic AI content.
This is a performance-driven role. You won’t just execute — you’ll own outcomes, contribute to strategy, and help scale creative output across the business.

What We’re Looking For
📅 Minimum 3+ years of relevant experience in video editing/design
📈 Proven exposure to performance marketing creatives
🧠 Strong understanding of human psychology and buyer behavior
🎯 Ability to translate insights into high-converting creatives
📊 Understands hooks, retention, and ad fatigue
🎞️Strong Editing + Design Skills (Premiere Pro / CapCut / Final Cut, Photoshop or equivalent)
✨ Ability to create clean, premium, brand-aligned visuals
🤖 Experience with hyper-realistic AI video, image generation, voiceovers, and scripting
⚡ Highly productive, self-motivated, and strongly focused on execution and getting things done
🚀 Takes ownership, maintains high output, thrives in fast-moving environments, and continuously learns

Key Responsibilities
🎬 Edit high-performing D2C ad creatives (Meta, TikTok, YouTube)
📱 Turn raw/UGC footage into conversion-focused videos
🎨 Design static creatives (ads, thumbnails, landing visuals)
🤖 Generate hyper-realistic AI videos and visuals
🪝 Create scroll-stopping hooks and compelling storytelling
🔄 Repurpose content across multiple platforms
⚡ Rapidly iterate on winning creatives
🧠 Use AI tools to accelerate production and ideation
🤝 Collaborate on creative strategy (not just execution)
🚀 Ensure high output and creative velocity across projects

Nice to Have
💄 Experience with D2C / skincare / beauty brands
📣 Understanding of direct response marketing
🤝 Experience working with creative strategists or media buyers

Why Join Us
📈 Work directly on high-impact, revenue-driving creatives
🛍️ Gain exposure to the entire D2C business ecosystem
🤖 Be at the forefront of AI implementation in a fast-scaling brand
📚 Continuous learning and growth across creative, marketing, and AI
💰 Compensation based on experience and performance

🚀 If you’re performance-driven, AI-forward, and serious about your craft — this role will give you ownership, speed, and real impact.

We’re looking for a Mobile Automation Developer to join our team and help build reliable, scalable services.
 

About:

Our client is developing electro-mechanical devices for dairy farms, pulsators and automatic detachers. The solution is leading in the industry with advanced cow monitoring solutions based on activity and rumination sensors.

Responsibilities:

• Design and implement QA test automation infrastructure and test scenarios for client–mobile–backend systems, including communication between devices, front-end, back-end services, and mobile applications;
• Design and execute end-to-end (E2E) tests for iOS and Android, testing new features while focusing on deep internal aspects of the feature and its integration with the operating system;
• Learn and adopt new features, technologies, and platforms in a relatively short amount of time (e.g., Bugfender, Raygun, Crashlytics, Datadog).

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or another exact science field;
• 4+ years of experience writing automated tests for mobile devices, using Python (UI automation tests, integration tests);
• Experience working with iOS testing tools such as Instruments, XCUITest, XCTest, or Xcode;
• Experience working with Android testing tools such as Instrumented Tests, Local Tests, Espresso, or Android Studio;
• At least 1 year of experience in automation infrastructure development;
• Experience working with RESTful APIs;
• Advanced English (written and spoken).

Would be a plus:

• Experience writing mobile unit tests on devices or emulators;
• Experience with mobile automation frameworks such as Robot Framework or Cucumber using Python;
• Experience with one of the following systems: AWS Device Farm, Sauce Labs, WebdriverIO, Docker, AWS, Airflow, BrowserStack App Automate;
• 1 year of manual web testing experience;
• Experience working with or building CI/CD pipelines and understanding the mobile automation development cycle (Jenkins, GitHub Actions, Azure AppCenter);
• In-depth knowledge of mobile operating systems;
• Experience testing Mobile SDKs, location-driven features, NFC, or BLE integrations;
• Experience testing battery consumption in background processes.
   

We offer:

Professional Development: Free English courses, free access to the corporate Udemy account, corporate digital library subscription, possibility to participate and share your knowledge as a speaker in our internal meetups.

Benefits: 100% paid vacation and sick leaves, opportunity to accumulate part of the own salary in the company in dollar terms.

Looking for new members of Finance Partners team with excellent analytical skills and profound knowledge of all MS Office programs.

Responsibilities:

• Budgeting, forecasting, reporting by profit/cost centers on a regular basis

• Analyzing the deviations, investigating the reasons for the latter, providing meaningful comments

• Preparation of financial/statistical/analytical models and presenting them to stakeholders

• Ad-hoc financial analysis (what-if analysis; FX, tax, market risk impact analysis etc)

• Consulting stakeholders on financial questions

• Constant support of internal systems with financial data

Mandatory Skills Description:

• Bachelor+ degree in Economics, Banking, Finance or related science

• 2+ years of experience in Finance, Controlling preferably in an international company

• Excellent communication skills

• Advanced MS Office user (especially Excel and PowerPoint)

• Attention to details, strong analytical and problem-solving skills

• Strong Excel skills

Nice-to-Have Skills Description:

- Ability to work without supervision, under pressure of deadlines in a dynamic environment

- Big4 experience will be a plus

- VBA will be a plus

Languages:

English: B2 Upper Intermediate

Ukrainian: C2 Proficient

Streamline is a supply chain planning platform, and AI agents are central to where we’re headed. We’re building toward a product that doesn’t just surface recommendations but can increasingly act on them — and the agents our users interact with are at the center of that.

We’re growing toward agents that take on more responsibility over time — moving step by step from co-pilot toward genuinely autonomous behavior. That progression is the core of the problem you’d be working on.

We’re looking for an AI Engineer to help us build it. You’ll work on the agents our users interact with — improving the ones we already have and building new ones — on top of an infrastructure and architecture that’s already in place, which you’ll also help extend and build out.

This is a hands-on role for someone who likes shipping. We’re not after a researcher or a model trainer; we want a strong, product-minded engineer who can take a problem, figure out the right AI approach, and deliver it well. You’ll have real ownership of what you build, and plenty of room to grow as our AI capabilities (and team) expand.

What you’ll do:

• Build and ship in-product AI agents — extending our multi-agent AI Assistant and creating new agents for new use cases
• Work on the progression from co-pilot to autonomy — building agents that take on more responsibility over time, from assisting the user toward handling tasks on their own
• Extend and improve the AI infrastructure — orchestration, context management, tool integrations, retrieval, and evaluation
• Maintain and improve existing AI features
• Set up and improve CI/CD and testing for our AI systems
• Help shape the processes and workflows around how we build and run AI — together with the wider team
• Work closely with the product team on the AI roadmap, bringing ideas for where AI can add the most value

• Keep an eye on a fast-moving field and bring in new tools and techniques where they help

   

Requirements:

• Solid software engineering skills, comfortable working in Python
• Hands-on experience building LLM-powered applications or agents (production experience is a big plus)
• Familiarity with agent frameworks and orchestration (ADK, LangGraph, LangChain, CrewAI, or similar)
• A working understanding of the building blocks of modern AI apps: prompting, tool/function calling, RAG, vector stores, context management
• A sense for how to evaluate whether an AI feature actually works, not just whether it runs
• Comfort with the practical side of shipping: testing, CI/CD, deployment, and being mindful of cost and latency
• A product-oriented mindset — you think about the user and the outcome

• Initiative and ownership — you can take something from idea to shipped without needing to be told every step

   

Nice to have:

• Familiarity with multiple LLM providers (Anthropic, Google, OpenAI)
• Experience steering and configuring agents through instruction/context files (e.g., CLAUDE.md, AGENTS.md)
• A grasp of agent skills and the ability to design and build them
• Experience with agent platforms for building and running multi-agent infrastructure (e.g., OpenClaw or similar)
• Experience with LLMOps / observability tooling (e.g., LangSmith, Langfuse, or similar)
• C++ — our product core is written in C++, so the ability to work with it directly is a real plus
• PostgreSQL (or any relational DB) — schema design, queries, indexing basics
• Docker basics — build and run a container, read a Dockerfile

• Experience in a product / SaaS environment

   

We Offer:

• Medical insurance.
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Access to AI-powered tools to enhance productivity and daily work.
• Involvement in a fast-growing project.
• Paid lunch, corporate and team-building events.

Who We Are:
UnderDefense was founded to make Cybersecurity simple and available for every organization, enable compliance and eliminate cyberattack risks with true 24×7 Security Assurance. Our combination of self-service, cloud-native technology, super-effective processes, and expertise is preventing breaches every day. We are completely changing the way security is delivered and setting a new standard for security. If our mission resonates with you, let’s talk!

About the role:
As a Customer Success Manager, your primary focus will be on cultivating relationships with both new and existing clients. In this role, you’ll have the opportunity to shape and execute strategies that drive business growth for our clients in the realm of cybersecurity. You’ll be at the forefront of defending organizations against security threats, taking pride in solving critical challenges and supporting their IT strategies.

We value continuous learning and personal development. As our Customer Success Manager, you’ll be encouraged to stay up-to-date with the latest security threats, solutions, security tools, and network technologies. Your dedication to expanding your knowledge will only enhance your ability to deliver exceptional results to our clients.

At our company, collaboration is key. You’ll work closely with all internal departments, fostering a cohesive team atmosphere, and benefiting from the collective expertise of our talented professionals.

Requirements:

• Understanding of both cybersecurity and managed IT services, and their application in solving challenges for SMB, mid-market, and enterprise businesses.
• Experience in working with IT product company in Account Manager role.
• Experience working cross-functionally with an account team, providing account management and support to assigned projects and service teams.
• Proven track record of customer retention and upsells.
• Skilled in conducting discovery calls and demos that effectively diagnose prospects’ pains and problems.
• Proven ability to lead all aspects of a technology sales cycle, including prospecting, qualifying, developing, and winning net-new territories and accounts.

• Proven skills in forecasting, pipeline development, reporting, and key performance metric development.

   

Personal skills:

• You thrive in a team environment, showcasing superior leadership, presentation, and planning abilities, as well as excellent verbal and written communication skills.
• Strong business acumen, translating business requirements into relevant solutions.
• You remain flexible and composed under stress, effectively managing multiple priorities simultaneously.
• Active listener with excellent oral and written communication skills, and adept at handling difficult conversations.
• Effective communication with customers and various levels of management, both verbally and in written form.
• Capacity to manage multiple projects in a fast-paced environment.

• A team-player mentality, always willing to share knowledge and support others

   

Responsibilities:

The main focus for Customer Success Manager within the company is paid to Customer Engagement, Customer Expansion and Retention. Thus, effective candidates are responsible for:

• Understanding customer business goals and providing security solutions that align with their requirements.
• Developing strong customer relationships and gaining insights into customer initiatives, key decision-makers, and business processes to effectively communicate how our products/services contribute to their overall goals.
• Identifying and escalating at-risk customer situations to ensure timely resolution and customer satisfaction.
• Proactively achieving sales and revenue targets by maintaining existing customer revenue and introducing new services from our product/solution portfolio.
• Conducting bill reviews when needed to ensure customer understanding of invoicing.
• Exceeding assigned quotas through exceptional relationship building and top-tier customer service.
• Prospecting for new business and expanding our customer network through referrals and effective collaboration with marketing and account teams.
• Closing new accounts and cross-selling additional products and solutions to existing assigned accounts.

• Leveraging cross-functional resources, including Sales Development Reps, Account Managers, Marketing, Delivery teams, to achieve success.

   

What’s in it for you:

• outstanding Sales team; work in a global IT/Cybersecurity company, a pure Ukrainian Startup success story
• decent base Compensation fixed in USD
• funny celebrations, team outings, and unforgettable corporate events
• compensation for sick leaves and regular vacations
• comfortable office or possibility to work remotely
• remote work & Flexible working schedule
• internal Medical coverage
• regular education and self-development on internal courses and seminars, office library, direct access to CEO
• opportunity to travel onsite to the US, Canada, EU
• attending sales conferences, training, R&D, networking events, etc.

We are looking for a Business Analyst  with experience in Microsoft Dynamics Business Central to join our team. This role involves close collaboration with business stakeholders, analysis of processes, and implementation of ERP solutions.
 

🔧 Responsibilities

• Analyze and document business requirements
• Gather and formalize functional requirements
• Configure and support Microsoft Dynamics Business Central
• Participate in ERP implementation projects
• Communicate with stakeholders and end users
• Prepare documentation (BRD, SRS, user stories)
• Participate in testing and go-live activities
• Provide post-release support
   

✅ Requirements

• 3+ years of experience with Microsoft Dynamics Business Central (or NAV)
• Understanding of business processes (finance, supply chain, sales, procurement)
• Experience in writing business and technical documentation
• Experience in ERP implementations
• Strong communication skills
   

➕ Nice to have

• Experience with AL development or understanding of BC customization
• Experience with system integrations
• Microsoft Dynamics certifications