Jobs at Djinni

Here is the revised version of the job description in English. I’ve adjusted the phrasing and structure to make it feel unique for a different recruiter's post on Djinni while maintaining the exact core requirements and brand identity of EverREST.

Business Analyst (Salesforce / RevOps)
EverREST is a premier Salesforce & RevOps consulting firm dedicated to transforming complex operational chaos into streamlined revenue growth. We are looking for a strategic Business Analyst to join our international team and act as the vital bridge between high-level business goals and technical delivery for our global clients.

The Role: Your Impact
Discovery & Strategy: Lead discovery workshops to extract requirements, define project scope, and align global stakeholders on vision.

Process Engineering: Analyze, map, and optimize intricate business workflows to ensure Salesforce solutions are built for maximum efficiency.

Requirement Architecture: Translate high-level business needs into actionable technical artifacts: User Stories, Acceptance Criteria, and detailed process maps.

Cross-functional Alignment: Partner closely with Salesforce Developers, Admins, and QA teams to ensure the technical build stays true to the functional design.

Quality Assurance: Oversee User Acceptance Testing (UAT) to ensure the final delivery exceeds client expectations and quality standards.

What You Bring to the Team
English Mastery (C1): Exceptional verbal and written communication skills. You are persuasive, professional, and comfortable navigating daily interactions with international stakeholders.

Salesforce Expertise: 1.5–3 years of hands-on experience as a BA within the Salesforce ecosystem (knowledge of Sales, Service, or Experience Cloud data models is essential).

Enterprise DNA: A proven track record of working with large-scale Enterprise organizations, understanding their security needs and complex internal hierarchies.

Technical Documentation: Proficiency in creating structured assets, including Flow Diagrams, BRDs, and User Guides within an Agile/Scrum framework.

Value-Driven Mindset: A focus on business outcomes and product adoption rather than just ticket completion.

Why Join EverREST?
High-Ticket Projects: Gain experience working on massive, complex ecosystems for major international corporations.

Autonomy & Trust: We operate without micro-management. We hire experts and trust them to own their work and drive results.

Professional Delivery Culture: Enjoy a flexible schedule and a supportive, high-performance environment where initiative is genuinely rewarded.

Job Description

5+ years as DevOps Engineer in Linux environment

5+ years of Python development

Deep knowledge of networking and security

Hands-on experience with Linux, Containers, Kubernetes and AWS

Strong skills in Shell scripting and CI/CD pipelines

Excellent problem-solving and communication skills

Lead activities using Agile/Scrum methodologies

Job Responsibilities

Maintain and improve CI/CD pipelines

Administer on-prem Linux (Debian-based) servers

Manage AWS infrastructure

Lead Kubernetes (K8s) operations

Build internal DevOps tools (Python, Shell)

Troubleshoot systems, monitor performance, and identify bottlenecks

Collaborate with Automation and R&D teams as support tier

Participate in the DevOps on-call routine

Mentor and promote DevOps best practices and team members

Department/Project Description

Our customer is a leading provider of innovative broadband solutions that deliver video, voice and data to communications providers around the world. GL team participates in development, QA and support of several generations of these solutions.

DevOps team:
• Develops and maintains a tool set and a framework for building customer product. These include a
variety of Linux systems, including Embedded Systems, Data Center Servers and Containerized
solutions. This framework builds Debian packages and Docker images, and assembes a deliverable
product.
• Maintains on-premise Debian servers, Cloud and VMs for running this framework. The build system
consists of an array of Python, Perl and Bash modules, and uses REST API servers and clients, and
some Jenkins automation.

 We are EverREST, a Salesforce & RevOps consulting firm. We help global companies turn chaos into revenue through system architecture. We are looking for an experienced Business Analyst to join our international team and bridge the gap between business needs and technical execution on high-ticket projects.

What You Will Do:
Analyze: Document and optimize complex business processes to build high-efficiency Salesforce solutions.
Facilitate: Lead workshops and discovery sessions to define needs, priorities, and project scope for global stakeholders.
Translate: Turn abstract business requirements into crystal-clear User Stories, Acceptance Criteria, and process documentation.
Collaborate: Work hand-in-hand with Salesforce Admins, Developers, and QA to ensure functional alignment and seamless delivery.
Validate: Manage UAT (User Acceptance Testing) and ensure the implemented features meet the highest quality standards.

What We Expect:
English: Advanced (C1). Your writing and verbal communication must be flawless, persuasive, and professional for daily interaction with international clients.
Enterprise Experience: Proven track record of working with large-scale Enterprise clients. You understand their internal structures, security requirements, and the complexity of global workflows.
Salesforce Expertise: 1.5–3 years of experience as a BA. You understand the Salesforce data model, objects, and platform logic (Sales, Service, or Experience Cloud).
Technical Writing: Mastery of creating structured documentation (Flow Diagrams, BRD, User Guides) within Agile/Scrum environments.
Result-Oriented: Focus on successful product adoption and business value, not just closing tickets.

Why Join EverREST?
Enterprise Projects: Hands-on experience working on large-scale, complex ecosystems for major international corporations.
No Micro-management: We care about results and trust experts to own their work.
Strong Delivery Culture: Flexible schedule, supportive team, environment that rewards initiative.

 Required Experience/Qualifications 

• 3+ years of production experience with Go 

• Deep understanding of REST API design, batch processing, and websocket-based real-time data 

• Strong experience with MariaDB/MySQL, including query optimization and data modeling 

• Familiarity with GORM ORM 

• Experience with RabbitMQ as an event broker • Ability to read and understand PHP code (used for legacy migration) 

Nice to have: 

• Performance tuning for high-load systems (10K+ RPS) 

• Experience integrating or using Centrifugo (subscriptions, pub-sub messaging) 

• Familiarity with profiling tools and scalable Go architectures • Experience with PHP-to-Go migrations is a big plus 

Responsibilities 

• Develop and maintain core backend services (REST APIs, batch jobs, WebSocket services) 

• Ensure the system scales and performs reliably under high load 

• Optimize database interactions and handle complex relational data models 

• Assist in refactoring and migrating business logic from PHP 

• Collaborate with DevOps and frontend teams to deliver robust functionality 

Company Offers 

• Fully remote work setup 

• Competitive compensation 

• 8-hour working day 

• 20 days paid vacation + 8 days paid sick leave 

• Medical insurance 

• Friendly, professional team and long-term project 

Johnson Controls is a global leader in smart, sustainable building solutions, security, and fire protection. With over 140 years of innovation, we develop cutting-edge technologies that enhance efficiency, safety, and comfort in buildings worldwide. Our mission is to create a smarter, healthier, and more sustainable future through intelligent automation and advanced energy solutions.

About Johnson Controls

Johnson Controls is a global leader in smart, sustainable building solutions, security, and fire protection. With over 140 years of innovation, we develop cutting-edge technologies that enhance efficiency, safety, and comfort in buildings worldwide. Our mission is to create a smarter, healthier, and more sustainable future through intelligent automation and advanced energy solutions.

We are seeking a talented and experienced Zoho CRM Developer to join our team. This role is crucial for maximizing the efficiency and effectiveness of our customer relationship management system. The ideal candidate will be responsible for the development, configuration, customization, and administration of Zoho CRM and its integration with other business applications.

Key Responsibilities:

• Development & Customization:
  • Design, develop, and implement custom features, modules, and fields within Zoho CRM to meet specific business requirements.
  • Write and implement Deluge scripting (Zoho’s proprietary language) to create custom functions, automate workflows, and build complex business logic.
  • Configure and maintain workflow rules, blueprints, validation rules, assignment rules, and security profiles (roles, profiles, sharing settings).
• System Integration:
  • Integrate Zoho CRM with other Zoho applications (e.g., Zoho Creator, Zoho Books, Zoho Desk) and third-party systems using REST APIs and webhooks.
  • Troubleshoot and maintain existing integrations to ensure seamless data flow and system reliability.
• Administration & Maintenance:
  • Perform regular system audits, data cleanup, and data migration tasks.
  • Monitor and maintain data integrity, system performance, security settings, and backups.
  • Provide technical support and troubleshooting for all Zoho CRM related issues for end-users.
• Collaboration & Documentation:
  • Work closely with stakeholders and department heads to gather business requirements and translate them into technical specifications.
  • Develop and maintain technical documentation, including development plans, user guides, and training materials.

  • Create custom reports and dashboards within Zoho CRM and Zoho Analytics to provide actionable business insights.

     

Required Qualifications:

• Experience: 3+ years of hands-on experience in developing and administering Zoho CRM.
• Technical Skills:
  • Proficiency in Deluge scripting is mandatory.
  • Strong working knowledge of Zoho CRM's capabilities, limitations, and module structures.
  • Experience with API integration (REST/SOAP) and web services.
  • Solid understanding of relational databases and data migration best practices.

Nice to Have:

• Experience with other Zoho One applications (e.g., Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk).
• Knowledge of front-end web technologies (HTML, CSS, JavaScript) for developing custom widgets or portals.
• Zoho Certified Developer or Administrator status.
• Experience with large-scale data migrations and system rollouts.

Required Experience/Qualifications 

• 3+ years of experience with JavaScript frontend development 

• Strong knowledge of React and Redux • Hands-on experience with Material UI (MUI v5) and Material Design 3 

• Experience with RESTful APIs and WebSocket-based interactions 

• Familiarity with external charting libraries (e.g., Chart.js, Recharts, etc.) • Good understanding of UI/UX principles and component-based architecture 

• Willingness to work with legacy code during a migration period 

Nice to have: 

• Initiative in introducing testing best practices (e.g., unit/integration tests) 

• Experience with performance tuning and accessibility 

• Familiarity with UI/UX best practices 

• Willingness to learn backend technologies (Go, Gin, Centrifuge) Responsibilities 

• Participate in the migration from Material Design 2 to Material Design 3 • Refactor and improve existing UI components and architecture 

• Implement new UI features and optimize existing ones 

• Collaborate with backend developers to integrate APIs and real-time data 

• Gradually phase out legacy UI while building the new frontend from the ground up 

• Participate in design discussions and propose improvements 

Company Offers 

• Fully remote work setup 

• Competitive compensation 

• 8-hour working day 

• 20 days paid vacation + 8 days paid sick leave 

• Medical insurance 

• Friendly, professional team and long-term project 

About the Project: Johnson Controls is an international developer and manufacturer of high quality electronic security systems and components, operating in Ukraine via its subcontractor in Kyiv. You will join during a critical UI modernization phase, contributing directly to the new user experience aligned with modern design standards.

Required skills experience

JavaScript

About Johnson Controls

Johnson Controls is a global leader in smart, sustainable building solutions, security, and fire protection. With over 140 years of innovation, we develop cutting-edge technologies that enhance efficiency, safety, and comfort in buildings worldwide. Our mission is to create a smarter, healthier, and more sustainable future through intelligent automation and advanced energy solutions.

Our partner is a digital marketing and web development agency that works with B2B SaaS companies operating in cloud management, programming, cybersecurity, and related tech fields. They are looking for a data-driven and detail-oriented Performance Marketing Manager to join our team immediately. If you’re passionate about achieving measurable results through digital campaigns, we want to hear from you.

Position Overview
We’re seeking a middle/senior-level specialist with fluent English proficiency and a passion for performance marketing. You will manage, optimize, and scale paid advertising campaigns across Google Ads, LinkedIn Ads, Reddit Ads, and other digital platforms while using analytics to maximize clients’ ROI.

Main Responsibilities

You will be responsible for planning, executing, and optimizing performance marketing campaigns for our clients. Key responsibilities include:

– Campaign Management: Plan, execute, and optimize paid marketing campaigns for SaaS clients across platforms like Google Ads, LinkedIn Ads, Reddit Ads, and others
– Data Analysis & Optimization: Analyze campaign and website performance data (CTR, CPC, ROAS, conversions) to identify trends and opportunities for improvement
– A/B Testing: Recommend and implement A/B tests on ad creatives, landing pages, and audience segments to enhance performance
– Cross-functional Collaboration: Work closely with internal and client-side designers and developers to deliver new ad creatives, landing pages, and assets to support promotional campaigns
– Audience Strategy: Conduct audience research, targeting, and segmentation to ensure budget is invested for maximum impact
– Industry Expertise: Stay up-to-date on industry trends, best practices, and platform changes (e.g., search & social ad algorithms)
– Reporting & Processes: Produce reports, docs, and templates to ensure smooth and repeatable paid campaign workflows.

Mandatory Requirements

What’s Required:

– Native-level proficiency in English (written and spoken)
– Proven experience managing and optimizing paid advertising campaigns on Google Ads, LinkedIn Ads, and Reddit Ads
– Strong analytical skills and exceptional attention to detail
– A no-ego approach and the ability to handle constructive criticism well
– Ability to be proactive and work effectively in a fast-paced and collaborative team
– Ability to work remotely and be responsible for the results of your work.

What’s Preferred (will be a plus):

– Experience with Meta Ads
– Experience working with US-based SaaS companies that create products for developers and engineers.

We offer

– A well-paid position with the opportunity to grow
– Exciting tech-oriented projects to work on
– A supportive and friendly team

QIT Software is looking for a scrappy, security-focused Infrastructure Engineer to join a fast-growing AI video platform. You'll be responsible for "Security by Design" across the core platform - ensuring AWS-based infrastructure, Kubernetes clusters, and data stores are resilient against evolving threats while maintaining the high performance required for real-time AI video generation at scale.

Details:
- Schedule: Full-time, remote
- Client: USA
- Duration: long-term
- Tech stack: Python, AWS, Kubernetes, Terraform or equivalent IaC tooling, etc.
- Timezone: 8 hours through PST

Requirements

- 3+ years of professional experience in infrastructure security, SRE, or DevOps
- Hands-on experience securing AWS services and managing containerized workloads in Kubernetes (EKS)
- Proficiency in Python for automation and tool development
- Strong experience with Terraform or equivalent IaC tooling
- Working knowledge of CI/CD pipeline security, container image scanning, and supply chain integrity
- Experience with monitoring and alerting tools (Prometheus, ELK Stack, Datadog, Grafana, or AWS CloudWatch)
- Strong written communication -- you'll need to document runbooks, findings, and remediation plans clearly
- Ability to thrive in a fast-paced, high-autonomy environment where priorities shift rapidly
- Business-level English (written and spoken)

Responsibilities

- Design and implement security controls across AWS cloud infrastructure (VPCs, IAM, Security Groups) and Kubernetes (EKS) environments. Enforce least-privilege access, network segmentation, and runtime security policies
- Own the end-to-end vulnerability management lifecycle -- scanning, prioritization, remediation, and verification. Upgrade dependencies across services and build automation to keep them current
- Embed security into the development lifecycle -- container image scanning, software composition analysis (SCA), and automated security gates in CI/CD pipelines. Ensure third-party dependencies and base images meet security standards before reaching production
- Use Terraform or equivalent IaC tooling to provision and manage infrastructure with security checks automated directly in the deployment pipeline. Reduce manual toil through scripting and tooling in Python
- Build and maintain detection rules, alerting pipelines, and monitoring dashboards for real-time visibility across infrastructure. Lead technical response to security incidents with root cause analysis, remediation, and documented runbooks
- Secure data pipelines handling user-uploaded media, AI model assets, and generated content -- access controls, encryption at rest/in transit, backup integrity, and audit logging
- Support and advance SOC 2, ISO 27001, and GDPR commitments by automating evidence collection, maintaining security policies, and preparing for audits
- Define and test backup and recovery procedures ensuring the platform meets defined RTO/RPO targets. Contribute to business continuity planning with a focus on security implications during failure and restoration scenarios--

Work conditions

- The ability to work remotely from anywhere in the world;
- Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
- Work in European and American products with a modern technology stack in different industries (Finance, Technology, Health, Construction, Media, etc.);
- Revision of wages every year or on an individual basis;
- Accounting support and full payment of taxes by the company;
- 100% compensation for remote English lessons;
- 15 paid leaves (PTO) and public holidays.

Let’s start with what PLANEKS offers:

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

The Opportunity:

• We are seeking a highly organized, proactive, and technically astute Project Manager to join our close-knit team. This role is pivotal in ensuring the successful delivery of our IT projects from conception to completion, with a strong focus on understanding and exceeding client expectations. You will be the central point of contact for clients and our development team, driving transparency, clarity, and efficient progress towards project milestones. Your ability to build rapport, actively listen, and translate client needs into actionable plans will be paramount. If you thrive in a fast-paced environment and enjoy a hands-on role with direct influence on both project outcomes and client relationships, this is the perfect opportunity for you.

Key Responsibilities:

• Client Relationship and Client Orientation: possesses a deeply ingrained client-focused mindset with an unwavering commitment to delivering high-quality solutions and ensuring exceptional client satisfaction!
• Expectation Management: Act as the primary point of contact for clients, building strong, trusting relationships. Proactively manage client expectations throughout the project lifecycle, ensuring alignment between client vision and project deliverables.
• Project Planning and Scoping: Define project objectives, scope, deliverables, and success criteria in close collaboration with clients and internal stakeholders, ensuring a thorough understanding of client business needs and desired outcomes. Develop detailed project plans, including timelines and team allocation.
• Execution and Monitoring: Oversee and manage the end-to-end project lifecycle, ensuring adherence to timelines, budget, and scope. Monitor project progress, identify potential risks and issues, and implement effective mitigation strategies, always considering the impact on the client.
• Communication and Stakeholder Management: Serve as the primary liaison between clients and the development team. Provide regular, transparent, and proactive updates on project status, progress, and any challenges. Facilitate effective communication and collaboration among team members, fostering a positive and productive environment that prioritizes client satisfaction.
• Talent Management: Strategically manage engineering talent, ensuring optimal team utilization to meet project goals and client requirements. Key responsibilities include fostering team motivation, conducting regular one-on-one meetings, proactively addressing and resolving conflicts, and championing the professional growth of team members."
• Quality Assurance: Ensure project deliverables meet high-quality standards and exceed client expectations. Oversee user acceptance testing (UAT) as needed, gathering and incorporating client feedback effectively.
• Documentation and Reporting: Maintain comprehensive project documentation, including project charters, plans, status reports, and lessons learned. Generate clear, concise reports for internal and external stakeholders, tailoring communication to client preferences and needs.
• Continuous Improvement: Proactively identify opportunities to improve project management processes and methodologies, leveraging client feedback to enhance future project delivery.
• Presales Support: Actively participate in presales activities, including understanding client requirements, contributing to proposal development, and presenting project approaches and capabilities to prospective clients

Qualifications:

• 3+ years of proven experience as a Project Manager in an IT environment, ideally within a small to medium-sized company, with a demonstrated track record of building strong client relationships and achieving high client satisfaction.
• Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and experience applying them effectively.
• Proficiency with project management tools (e.g., Jira, Asana, Trello, Monday.com,).
• Strong technical aptitude with a good grasp of software development lifecycles (SDLC) and general IT concepts. The ability to write and understand Python code is a significant plus, but not required. 
• Exceptional communication (written and verbal), interpersonal, and presentation skills, with particular strength in active listening, empathy, and clear articulation of complex technical information to non-technical clients.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues with client impact in mind.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Demonstrated leadership skills with the ability to motivate and inspire a team towards shared client-focused goals.
• Project Management certification (e.g., PMP, CSM) will be a plus.

Adwisely is an Ad Tech SaaS on Shopify that helps e-commerce businesses run ads on Meta and Google. We're evolving from a setup wizard into an AI that analyzes a store, identifies the best product opportunities, generates creatives, launches campaigns, and optimizes them automatically. The merchant sets a ROAS target and Adwisely does the rest.

We're looking for a senior engineer to take real ownership of the product and help us ship the next chapter.

What you'll own

In the first months, you'll get deep into the existing platform: stabilize, maintain, and build context. Then you'll move into building:

• AI-native experience. Store intelligence that analyzes a merchant's data, scores products by predicted ROAS, and drives every campaign decision automatically.
• Shopify-deep integration. Adwisely should live where merchants already work: Shopify admin, Sidekick, Flow, not as a separate tool they have to visit.
• Platform reliability and UX improvements. Bulletproof onboarding, ROAS optimisation, clearer performance visibility.
• Quality at every stage. You own QA as part of the delivery process. That means writing specs that include acceptance criteria, reviewing AI-generated code critically before merging, and making sure each feature is tested before it ships.

How we work

We build with AI-assisted development. The workflow is: write a tight spec, generate the implementation, review and refine, ship. You don't need to write every line from scratch. You need to spec well, review confidently, and maintain a high bar for what gets merged.

You'll work directly with the company founders. No PM layer, no sprint ceremonies.

Requirements

• 5+ years with Python and React in production
• Hands-on experience with AWS: EC2, RDS, S3, Lambda, or similar
• Comfortable owning the full stack: React frontend, Python backend, cloud infrastructure
• Experience with at least one of: Shopify APIs, Meta Marketing API, Google Ads API
• Used to being the primary engineer and making architectural calls without a lot of hand-holding
• Experience with AI coding tools (Cursor, Claude Code, Copilot)
• QA as part of shipping: you write tests, review diffs carefully, and don't consider something done until it's verified

Nice to have

• Experience building or maintaining Shopify apps
• Familiarity with LLM API integration (OpenAI, Gemini)
• Background in ad tech or performance marketing

What we offer

• Real equity: joining as the primary engineer at a pivotal moment
• Architecture ownership: meaningful decisions, not just tickets
• Fully remote, flexible schedule
• Competitive salary
• Paid vacation

We’re looking for a detail-oriented and proactive Junior Accountant / Accounting Assistant to join our finance department. In this role, you’ll help ensure smooth and accurate financial operations by supporting day-to-day accounting tasks, payments, and reconciliations.

What you’ll be working on:

• Process and reconcile daily bank transactions;
• Classify and allocate transactions accurately in the accounting system;
• Review and verify expense reimbursement requests and supporting documents;
• Support monthly payroll preparation;
• Assist with accounts payable and receivable processes;
• Create and manage finance-related tasks in Jira to track workflows and progress;
• Communicate with employees and contractors regarding invoices and payments;
• Maintain accurate and organized financial records in the ERP system.

Why work with us? 

• Comprehensive benefits package;
• Comfortable office in Kyiv with Starlink and electric generator;
• Flexible working hours and hybrid work options;
• Access to the latest tools and technologies;
• Opportunities for professional development and career advancement.

About you (preferred requirements for this role):

• 1–3 years of experience in accounting, bookkeeping, or finance operations;
• Bachelor’s degree in Accounting, Finance, or a related field;
• Strong attention to detail and commitment to accuracy;
• Proficiency with Excel or Google Sheets;
• Experience with Odoo is a plus;
• Intermediate English (written and reading).

Nice to Have:

• Experience using Odoo ERP
• Familiarity with Jira or similar task management tools

What We Expect From You:

• A structured, detail-oriented approach to daily work
• The ability to spot inconsistencies and follow up proactively
• Clear, proactive communication and a sense of ownership over your tasks

Requirements
 

• Minimum 0,5 year of experience in web design.
• Portfolio of website projects (preferably showcased on Dribbble or Behance, with Figma design files).
• Proficiency in Figma for creating and refining web designs.
• Solid knowledge of Webflow and its best practices.
• Creativity and an innovative approach to problem-solving, with great attention to detail.
• Ability to manage multiple projects simultaneously.
• Basic understanding of web development principles (HTML, CSS concepts).
• Strong communication skills for effective collaboration with clients and team members.
• Intermediate or higher level of English.

Responsibilities
 

• Design and build Webflow templates, including direct design work in Webflow.
• Design visually appealing, user-friendly websites in Webflow and Figma that meet project objectives, align with brand guidelines, and support overall project goals.
• Maintain, support, and enhance the visual style of the company’s existing products.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

UPQODE is looking for a skillfull Content Manager to strengthen our team.

Requirements:

- Desire to develop in Web Development, Web Design and Digital Marketing
- Upper-intermediate English level
- Structured thinking
- An eye for detail, high level of accuracy
- Managerial skills
- Willingness to learn

Will be a plus:

- Experience in Webflow, Wordpress, Shopify, Framer, Duda
- Experience in Figma
- Experience in SEO
- Experience in Web Design
- Knowledge of any Website CMS
- Basic knowledge of HTML/CSS

Responsibilities:

- Building/Designing websites on Webflow, Wordpress, Shopify, Framer, Duda
- Content adding and editing on the websites (all mentioned CMS)
- Collaboration with developers, designers and marketing team members
- Testing functionality
- Writing Documentation
- Promoting Company Products

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

About the Role

We are looking for a data and detailed oriented Senior CRM/Retention Manager with strong ownership and independent mindset to join our growing iGaming team.

In this role, you will be responsible for ownership of end to end CRM/Retention strategy for one of our brands. Including creating/reviewing/adjusting Retention/CRM strategy, bonus policy, promo planning, managing of end to end prod launch of automated, ah-hoc and A/B test campaigns aimed at increasing engagement, retention, reactivation metrics. Works with numerous CRM/Retention tools: classic bonus system and gamification tool and taking part in developing these functionalities.

Conduct data analysing of customer base and campaigns to meet business KPIs (LTV, Bonus rate, Retention Rate, ROMi etc)

You’ll work closely with the internal CRM operational team, product, marketing, analytical, VIP  teams.

Position considering to work with Softswiss ecosystem + Customer.io tool

Key Responsibilities

• Own and drive the end-to-end CRM & Retention strategy for the brand, aligned with business KPIs (LTV, NGR, Retention Rate, Bonus Cost, ROMI)
• Define and continuously optimize player lifecycle strategies (onboarding, activation, retention, reactivation
• Develop and maintain segmentation frameworks.
• Plan and execute CRM calendar (weekly / monthly / event-based: sport, seasonal, local markets)
• Manage setup process of planned and other campaigns along with Operational CRM unit (setup part should be covered by Operational team mainly close to 70%).
• Launch and manage multi-channel campaigns (email, push, in-app, SMS) along with the monitor of delivery and effectiveness.
• Own communication effectiveness of automated journeys, ad-hoc campaigns, triggered campaigns.
• Design and optimize bonus policy and promotional mechanics along with controlling bonus cost efficiency and improving bonus ROI and player value.
• Build and scale automated lifecycle journeys with continuous improvement of personalization and real-time triggers
• Analyze player behavior, cohorts, and campaign performance to identify growth opportunities
• Monitor and optimize core metrics for brand: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate.
• Define and execute structured A/B testing relevant for brand and business needs.
• In collaboration with the Product team define and improve CRM-related features/bonus/ engagement capabilities.
• Close cooperation with Product, Analytical, Marketing, VIP, Operational teams for executing targets and plans.
• Key Requirements
• 3+ years of experience in CRM / Retention / Lifecycle Marketing in iGaming, sport betting.
• Proven track record of owning CRM strategy and delivering measurable impact on LTV, Retention, and NGR
• Strong understanding of player lifecycle, behavioral segmentation, and retention mechanics
• Advanced analytical mindset with ability to translate data into actionable CRM decisions
• Experience working with key metrics: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate and communication metrics - Delivery, Open, Click, Conversion rates
• Experience with cohort analysis, funnel analysis, and performance reporting
• Deep understanding of bonus systems and promotional mechanics (preferably in Softswiss ecosystem)
• Ability to balance conversion vs bonus cost efficiency
• Experience working with iGaming platforms such as SOFTSWISS and with CRM platforms such as Customer.io
• Understanding of event-based architecture, triggers, and automation logic
• Experience managing multi-channel communication (email, push, in-app, SMS)
• Data-driven approach to continuous optimization of campaigns and journeys
• Proven experience in A/B testing and experimentation frameworks
• Experience building and scaling automated lifecycle journeys
• Strong sense of ownership and accountability for results
• Ability to work independently in a fast-paced, performance-driven environment
• Structured, detail-oriented, and result-focused approach
• Proactive mindset with ability to identify growth opportunities and act on them

Professional skills:
 ⁃ Experience in iGaming of 2+ years
 ⁃ Experience in building reports in iGaming
 ⁃ SQL experience of 2+ years
 ⁃ Tableau experience of 1+ year
 ⁃ Creation of aggregates

Areas of Responsibility:
 ⁃ Integrations brands into DB
 ⁃ Aggregate external data sources into database schema
 ⁃ Validate data with external reports
 ⁃ Build reports for various departments within the company
 ⁃ Develop logic to distinguish metrics between VIP and casual players
 ⁃ Create notifications for key performance metrics
 ⁃ Optimize predictive models
 ⁃ Identify reasons for changes in key metrics
 ⁃ Find ways to improve key metrics
 ⁃ Create and optimize reports in Tableau and Google Spreadsheets.
 ⁃  Support data integration with Google Spreadsheets

We offer:

- Remote work from anywhere in the world (Mon-Fri from 09:00 to 18:00 Kyiv time)

- Creative and dynamic environment

- The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)

- The minimum amount of bureaucracy, complete freedom, if it leads to it

- Work with the international market and the main focus on Europe; profit

- We compensate: advanced training courses, foreign language courses, etc.

- Paid vacation and sick leave

- Team building