Jobs at Djinni

Technology stack

Tableau, SQL, Snowflake

Client

Our client is one of the world's top 20 investment companies, headquartered in the United Kingdom. The organisation is making significant investments in its data and reporting capabilities, consolidating multiple data sources into a unified ecosystem that supports investment, performance, and client reporting across the business.

Project overview

The role sits within the client's performance and reporting function and supports reporting used across the investment business. The assignment is secured for an initial 6 months with possible extension. Working hours: aligned with London time.

Position overview

We are looking for a Tableau Engineer to join the client's reporting team as part of a team augmentation initiative. This role covers the entire journey from data to dashboard, including data preparation and modelling, as well as the design and development of reports and dashboards. This is a business facing position where you will work directly with internal stakeholders to gather and refine reporting requirements and translate them into clear, reliable, and actionable dashboards.

Responsibilities

• Design, build and maintain dashboards and visualisations in Tableau
• Prepare and model data for reporting, writing and optimising SQL across multiple sources
• Work with internal business users to gather requirements and translate them into reporting solutions
• Ensure accuracy and consistency of data across reports and dashboards
• Improve dashboard performance and usability
• Document report logic and support end users in adopting the solutions

Requirements

• Proven hands-on Tableau development experience, including building dashboards for business users
• Strong SQL skills and solid understanding of data modelling principles
• Experience preparing and structuring data for reporting
• Experience gathering requirements directly from business stakeholders and translating them into reporting solutions
• Strong communication skills and fluent spoken English
• Willingness to work to a London-aligned schedule

Nice to have

• Experience with Snowflake or a similar cloud data warehouse
• Experience in asset management, investment management or wider financial services
• Understanding of core financial metrics and investment terminology

Dripify is a pioneering, remote-first IT product company specializing in outreach automation products. Our platform empowers businesses by revolutionizing sales and marketing communication processes, making interactions more efficient and seamless.

Product — dripify.com

We're looking for a Senior SEO Specialist to co-own organic search strategy and execution at Dripify spanning technical and on-page SEO as well as Generative Engine Optimization (GEO).

This is a hands-on individual contributor role working alongside our content and marketing team. You'll define and execute the SEO roadmap, own our approach to AI-search visibility, and partner closely with content, product marketing, and analytics to grow qualified organic signups.
You'll also help define Dripify's strategy for emerging search experiences - making sure our content is structured, accurate, and citable across both traditional and generative search.

Responsibilities:

Technical SEO

• Own technical SEO and execution for Dripify web.
• Implement and maintain structured data (JSON-LD), sitemaps, canonical tags, and redirect strategies
• Run regular technical audits (Screaming Frog, Ahrefs, Google Search Console) and prioritize fixes by business impact
• Monitor site speed, Core Web Vitals, and crawl/indexation health
• Develop content architecture and internal linking strategy to build topical authority

Content & Web SEO

• Own keyword research and prioritization, briefing writers on search and GEO intent
• Partner with the content team on the editorial roadmap, balancing bottom-funnel content (including competitor comparison pages) with category and cluster content
• Establish and maintain quality and accuracy standards for high-stakes commercial content
• Optimize content structure and formatting for AI Overviews and other LLM-powered search experiences

GEO / AI Search Visibility

• Build and own Dripify's approach to Generative Engine Optimization - structuring content so it's accurately surfaced and cited by ChatGPT, Perplexity, Google AI Overviews, and similar platforms
• Track AI visibility and share of voice across Dripify's core categories using AI-visibility platforms
• Monitor the competitive landscape for GEO tactics and adjust strategy accordingly
• Implement entity and schema strategies that strengthen how LLMs parse and represent Dripify's content

External SEO / Off-Page Strategy

• Set the direction for link building and off-page SEO, working closely with in-house link building specialist to prioritize targets and campaigns
• Define what "quality" means for backlink acquisition - relevance, authority, and topical fit over volume
• Identify and prioritize link-worthy content opportunities (data studies, tools, thought leadership) in partnership with content
• Guide digital PR and outreach efforts to build domain authority and earn citations from reputable industry sources
• Monitor the backlink profile for toxic links, lost links, and competitive gaps, and adjust strategy accordingly
• Evaluate how off-page signals and citations feed into both traditional rankings and LLM trust/authority signals for GEO

Cross-Functional Partnership

• Collaborate with content, product marketing, and design on messaging and information architecture
• Present SEO/GEO performance and strategic recommendations to marketing leadership
• Work with engineering as needed on technical implementation

You may be a good fit if you:

• Have 5+ years of SEO experience, ideally with real ownership of a B2B SaaS site's organic strategy
• Have deep technical SEO expertise: crawlability, indexation, structured data, Core Web Vitals, and site architecture
• Have hands-on experience with SEO tools (Ahrefs, Screaming Frog, GSC/GA4) and AI-visibility platforms (Otterly, Profound, or similar)
• Have practical experience with GEO/AEO - you've optimized content for AI Overviews or LLM citations and achieved results, not just read about the concept
• Take a data-driven approach to prioritizing SEO opportunities and can tie organic performance to paying customers, not just traffic
• Communicate clearly and can influence cross-functional stakeholders, including content and product marketing
• English proficiency at B2 level or higher for effective communication.

Work conditions:

• 24 days of paid vacation per year.
• 10 days of paid sick leave.
• All national holidays applicable in Ukraine.
• Educational budget.
• Medical expenses budget (EUR 400/year) and hobby/sport expenses (EUR 300/year).
• Birthday and anniversary budget.

• Online and offline team events.

   

Hiring process:

✅ Interview with Talent Acquisition Specialist (60 min) - ✅ Technical assignment - ✅ Interview with CMO and Head of Content & SEO (45 min) - ✅ Interview with CEO (optional) - ✅ Reference check - ✅ Offer

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• English level: Upper-intermediate+ 
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.

What we offer:

• Flexible work format: fully remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

Requirements:

• Strong senior-level QA experience with a broad software testing background.
• Substantial hands-on penetration testing experience in real customer or production environments.
• Experience testing web applications and APIs, including common OWASP vulnerabilities.
• Ability to independently plan, execute, and document penetration tests.
• Ability to provide detailed reports with testing methodology, logs, evidence, reproduction steps, severity, and remediation recommendations.
• OSCP, OSCE, or a similar security certification is highly preferred.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

Take full ownership of scaling and transforming the Group’s Accounting function to support rapid global business growth. You will lead a multidisciplinary team of 29 professionals across 4 functional streams — Global Accounting, Global FinOps, Global Payroll, and Global Tax — driving IFRS compliance, financial data accuracy, cross-functional alignment, process automation, and international tax optimization.

Key Responsibilities

• Lead, develop, and scale an Accounting Department of 29+ members across Global Accounting, Global FinOps, Global Payroll, and Global Tax streams.
• Ensure accurate and timely monthly, quarterly, and annual consolidated financial statements under IFRS (multi-currency consolidation, intercompany elimination).
• Develop and implement unified group-wide accounting standards, including global accounting policies, chart of accounts, and methodologies for complex and non-standard transactions.
• Manage the full-cycle Group audit process, including auditor selection and rotation, Audit Plan alignment, resolution of complex technical issues, and monitoring post-audit remediations.
• Prepare regulatory reporting under CySEC requirements and other regulators (FSA, FSC Mauritius, BVI FSC, etc.).
• Monitor and ensure compliance with capital adequacy prudential standards across all existing licenses.
• Maintain an optimal and protected international tax structure, monitor the Group's Effective Tax Rate, defend Transfer Pricing methodologies, and ensure intercompany transactions are fully covered by up-to-date documentation.
• Track changes in tax legislation across all operating jurisdictions.
• Drive continuous improvement, automate accounting workflows and ERP systems, and shorten period-close cycles (Fast Close).
• Provide expert guidance to executive leadership (CEO/CFO) on the accounting and tax implications of strategic business decisions.
• Evaluate risks and support market entry into new regions and jurisdictions.

Requirements

• 7+ years in Accounting 3+ of which as a Head of Accounting, Chief Accountant, or Accounting Team Lead within medium- to large-scale companies.
• Strong hands-on experience in IFRS financial statement preparation and multi-currency consolidations.
• Proven track record in accounting process automation, ERP implementations, and Fast Close methodology (ability to translate business needs into technical specifications for IT).
• Clear understanding of Transfer Pricing principles and intercompany transactions.
• Experience managing full-cycle annual external audits with top-tier audit firms.
• Experience overseeing payroll operations, international contractor payments (B2B), and ensuring tax compliance.
• Proven team leadership experience with a supportive, mentoring-driven leadership style.
• Fluent English (Upper-Intermediate or higher) and Ukrainian languages.
• Full willingness to relocate to Limassol, Cyprus after adaptation period.

Will be a plus:

• Experience managing accounting for non-resident entities, deep knowledge of the Cyprus tax system, VAT, EU financial regulations, and audit requirements.
• Experience in preparing financial regulatory reporting (e.g., CySEC).
• ACCA, CPA, or CIMA certifications (completed or in progress).

We offer:

• Full ownership to scale the accounting ecosystem within a high-growth, profitable global business.
• Opportunity to gain international experience across multiple jurisdictions and participate in new market launches.
• 21 paid vacation days per year.
• 10 paid sick leave days per year.
• Public holidays according to the Cyprus official calendar.
• Comprehensive medical insurance.
• Full relocation package.
• Professional education and development budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).

We are looking for a proactive and detail-oriented QA Engineer for a fintech project who can own the full testing lifecycle. This role is ideal for a specialist who is comfortable working independently, collaborating with developers and product teams, and ensuring high product quality from requirements to release, with hands-on commercial experience in Cypress test automation and API testing.

Responsibilities:

• Perform full-cycle testing: from requirements analysis to release validation;
• Design, write, and maintain test documentation (test cases, checklists, test plans);
• Conduct manual and automated testing of web applications;
• Develop and maintain automated test suites using Cypress;
• Perform API testing (Postman, Swagger, REST) for financial data and transactions;
• Identify, document, and track bugs (e.g., using Jira or similar tools);
• Perform regression, smoke, sanity, and exploratory testing;
• Collaborate closely with developers, product managers, and designers;
• Participate in grooming, planning, and sprint activities;
• Validate requirements and provide early feedback on potential issues;
• Support release processes and post-release verification.

Requirements:

• 4+ years of professional experience in QA (manual and automation combined);
• Commercial experience with Cypress for test automation;
• Practical experience in API testing (Postman, Swagger, REST);
• Understanding of QA methodologies, testing types, and software development lifecycle (SDLC);
• Experience with manual testing of web applications;
• Ability to write clear and structured test documentation;
• Experience with bug tracking systems (e.g., Jira, YouTrack, etc.);
• Understanding of client-server architecture;
• Basic SQL knowledge for data validation;
• Experience working in Agile/Scrum teams;
• Good analytical thinking and attention to detail;
• Nice to have: experience testing fintech/banking products, understanding of payment flows or financial calculations;

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

We are looking for an experienced DevOps Engineer for our client, a global publicly traded technology company building one of the leading advertising technology platforms in the international market.

About the Client

Our client is an established global technology company with 15+ years in the market, engineering and business teams across multiple countries, and customers and partners around the world.

The company develops a large-scale AdTech and data platform connecting advertisers, agencies, publishers, and media companies. Its technology powers programmatic advertising across web, mobile, video, and Connected TV (CTV), processing enormous volumes of real-time traffic and data every day.

Unlike a typical SaaS product, the platform operates on globally distributed, high-performance infrastructure where millions of requests per second, low latency, availability, and infrastructure efficiency are core engineering challenges.

The engineering environment includes large-scale cloud and on-premise infrastructure, Kubernetes, AWS, infrastructure-as-code, GitOps, sophisticated networking, observability, and extensive automation.

For a DevOps engineer, this means working with infrastructure where scalability and reliability are real production challenges, not theoretical ones.

The Role

You will join the client’s engineering organization and work directly with its DevOps and development teams.

The role combines hands-on infrastructure engineering with architecture, automation, production operations, and continuous improvement of systems running at global scale.

What You’ll Do

* Design, implement, and manage major infrastructure components and production systems

* Build automation for large-scale, high-performance server infrastructure

* Manage and improve production Kubernetes environments, including cloud and on-premise deployments

* Design and maintain CI/CD pipelines

* Develop and maintain infrastructure using Terraform

* Implement and improve GitOps-based deployment workflows

* Participate in architecture decisions related to infrastructure, networking, scalability, and reliability

* Monitor and deploy new production applications and environments

* Investigate and resolve complex production and infrastructure issues

* Improve observability, automation, deployment reliability, and operational efficiency

* Collaborate directly with software engineers and other infrastructure teams

Requirements

* 4+ years of hands-on DevOps experience with production Linux environments

* Strong production experience with Kubernetes, including EKS and/or on-premise environments

* Strong understanding of networking and connectivity, including:

      * routes and subnets

      * DNS

      * load balancers

      * service mesh

* Experience designing and maintaining CI/CD pipelines

* Practical experience with GitOps methodologies

* Experience with tools such as Argo CD, Kustomize, or similar

* Strong production experience with Terraform

* Strong scripting skills in Python and/or Bash

* English sufficient for direct communication within an international engineering team

Nice to Have

* Deep AWS experience, particularly with EKS, VPC, Transit Gateway, EC2, RDS, IAM, and CloudFront

* Hands-on experience with Istio

* Experience with observability and monitoring platforms such as Datadog, Grafana, and Prometheus

* Experience developing or maintaining Kubernetes Operators

* Previous experience with high-load, distributed, or real-time production systems

Why This Role

This isn’t a DevOps role focused primarily on maintaining a standard cloud environment.

You’ll be working with large-scale production infrastructure supporting a global real-time technology platform, where networking, Kubernetes, automation, deployment architecture, reliability, and performance directly affect the product.

You’ll have the opportunity to work with experienced infrastructure engineers, solve engineering problems at significant scale, and contribute to systems used globally.

*Position Overview*

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

*Responsibilities*

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

*Required Skills*

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

*Nice to Have*

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

*What We Expect*

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.

Your Role:

You will have a key role in our rapidly growing, fast-paced organisation. The ideal candidate will be responsible for helping our software development perform manual testing of our web-based product. You will work with our CTO and automation engineers to document and create test cases, and then run them.  We’re looking for a self-starter with experience in QA, a knack for breaking things, finding bugs and problem solving them.

Benefits:

Work from home, flexible hours

Be a key member of a small team

Fast paced startup environment, global team

Get things done while having fun

Help real people succeed in business

Get rewards and bonuses for working hard

Compensation in USD

Unlimited days off

Responsibilities:

Own the manual testing process for our web-based lending platform, from reviewing requirements through to release sign-off

Write clear, comprehensive test plans, test cases and checklists based on user stories and acceptance criteria

Execute functional, regression, smoke and exploratory testing across browsers and mobile web

Use AI assistants (Claude, ChatGPT, Copilot and similar) to draft and expand test cases, generate test data and speed up bug reproduction, then apply your own judgement to verify what the AI produces

Validate data end to end, including API responses (Postman or similar) and database checks with basic SQL

Identify, reproduce, document and track defects in Jira with clear steps, evidence and severity

Perform thorough regression testing before each release and keep the regression suite current

Partner with our CTO, developers and automation engineers to flag risk early and suggest which cases are worth automating

Contribute to QA process improvement: test coverage, test data, environments and release checklists

Requirements:

2+ years of hands-on manual QA experience testing web applications

Solid grasp of QA methodologies and test design techniques (equivalence partitioning, boundary values, decision tables), test levels and the defect lifecycle

Proven ability to write clear, concise and comprehensive test plans and test cases

Experience with API testing (Postman or similar) and reading API documentation

Basic SQL - able to query and validate data yourself

Comfortable with browser developer tools (console, network tab, responsive mode) for triage

Experience with a bug tracker (Jira) and a test management tool (TestRail, Xray, Zephyr or similar)

Practical experience using AI assistants in day-to-day QA work, plus the judgement to verify their output and to keep confidential data out of public tools

Strong analytical thinking and attention to detail - able to spot edge cases in complex business logic and calculations

Experience working in an Agile/Scrum process in close collaboration with developers

Professional working proficiency in written and spoken English (B2 or above), and comfort working asynchronously with a distributed US and European team

Self-starter who can own quality with minimal supervision in a fully remote setup

Nice to Have:

Exposure to fintech, lending, banking or mortgage products

Experience testing AI or LLM-powered features - non-deterministic output, prompt regression, accuracy and hallucination checks

Familiarity with test automation (Playwright, Cypress, Selenium) - enough to read, run and triage automated tests

Experience with CI/CD pipelines (GitHub Actions or similar) and testing in staging environments

Basics of accessibility or performance testing

ISTQB certification or equivalent

Previous experience with international or US-based teams

How We Use AI Here:

AI is part of how we work, not a replacement for thinking. You will be encouraged to use AI tools to move faster - drafting test cases, generating realistic test data, summarising regression results and exploring edge cases you might otherwise miss.

What we expect in return is accountability for the result: verify what the model gives you, keep customer and company data out of public tools, and tell us when AI is not the right tool for the job.

If you have not used AI much in QA yet but are curious and quick to learn, that is fine - we will help you get there.

Hiring Process:

Intro call, a short practical QA exercise based on a real scenario from our product, a technical interview with our CTO and a pre-employment assessment. We aim to keep the whole process inside two weeks.

Environment and Culture:

We work hard, days can be long, but we get rewarded for it

We are driving for growth

We are available and responsive

We think ahead, but we get things done quickly

We move fast, but try not to break things

NYC Glass & Window Repair Inc. is looking for a detail-oriented and organized Accountant / Financial Operations Specialist to manage and monitor the company's day-to-day financial information.

This position requires someone who is comfortable working extensively with our CRM system, Microsoft Excel, financial reports, invoices, payments, expenses, and job-level financial data.

The ideal candidate should understand how to prepare and analyze a Profit & Loss (P&L) Statement and be able to identify discrepancies, unusual expenses, unpaid invoices, job profitability issues, and other financial matters that require management's attention.

Key Responsibilities

• Work daily with the company's CRM system and maintain accurate financial information for every job.
• Maintain and update financial spreadsheets in Microsoft Excel.
• Prepare and review Profit & Loss (P&L) Statements.
• Track company revenue and expenses.
• Track Accounts Receivable (A/R) and outstanding customer balances.
• Track Accounts Payable (A/P) and upcoming vendor payments.
• Verify that customer payments are properly recorded and assigned to the correct jobs.
• Review invoices, deposits, progress payments, and final payments.
• Monitor overdue invoices and prepare A/R aging reports.
• Reconcile CRM financial information with accounting records and bank/credit-card transactions.
• Track material, labor, subcontractor, delivery, permit, and other project expenses.
• Calculate and monitor profitability by job.
• Compare estimated job costs with actual job costs.
• Identify jobs with low or negative margins and report them to management.
• Track vendor invoices and confirm that expenses are assigned to the correct project.
• Review credit-card expenses and receipts.
• Maintain organized digital financial records and supporting documentation.
• Assist with payroll-related financial records.
• Prepare weekly and monthly financial reports for management.
• Identify discrepancies or missing financial information and follow up with the appropriate employee or department.

Financial Reporting

The Accountant will be responsible for preparing and maintaining reports including:

• Profit & Loss (P&L)
• Balance Sheet
• Cash Flow Report
• Accounts Receivable
• Accounts Payable
• A/R Aging
• Revenue Report
• Expense Report
• Job Cost Report
• Gross Profit by Job
• Gross Profit Margin
• Monthly Financial Summary
• Budget vs. Actual
• Outstanding Customer Balances
• Vendor Payment Report

The accountant should not simply prepare reports. They must be able to understand the numbers and explain what changed, why it changed, and what requires management's attention.

CRM Responsibilities

A major part of this position is working with the company's CRM system.

The Accountant must make sure that:

• Every job has the correct contract/estimate amount.
• Deposits and customer payments are recorded correctly.
• Material and other job-related expenses are assigned correctly.
• Outstanding balances are accurate.
• Completed jobs are financially closed out.
• CRM information matches accounting records.
• Missing payments, expenses, invoices, or documentation are identified and corrected.

Microsoft Excel Skills

Strong Excel skills are required.

The candidate should be comfortable with:

• Formulas and calculations
• SUM / SUMIF / SUMIFS
• IF statements
• XLOOKUP or VLOOKUP
• Pivot Tables
• Filters and sorting
• Conditional formatting
• Financial spreadsheets
• Large datasets
• Reconciliation of information from multiple sources
• Creating management reports and summaries

Required Qualifications

• Previous experience in accounting, bookkeeping, finance, or financial operations.
• Strong understanding of Profit & Loss Statements.
• Understanding of Accounts Receivable and Accounts Payable.
• Understanding of revenue, expenses, gross profit, and net profit.
• Strong Microsoft Excel skills.
• Experience working with CRM or accounting systems.
• High attention to detail.
• Strong organizational skills.
• Ability to identify discrepancies instead of simply entering data.
• Ability to work independently and meet reporting deadlines.
• Ability to maintain confidentiality of company financial information.

Experience with construction, glazing, contracting, home improvement, or another project-based service business is a strong advantage.

Key Performance Expectations

Success in this position will be measured by:

Financial Accuracy: CRM and accounting information is complete and accurate.

A/R Control: Outstanding customer balances are monitored and followed up on.

Job Costing: Management can clearly see the actual cost and profitability of each completed project.

Reporting: Weekly and monthly reports are delivered accurately and on time.

Reconciliation: Payments, expenses, bank transactions, credit cards, CRM records, and accounting records are properly reconciled.

Financial Visibility: Management can quickly understand how much the company earned, spent, is owed, owes to others, and generated in profit.

What We Are Looking For

We are looking for someone who does more than basic data entry.

The right person should be able to look at the company's financial information and say:

• Where did we make money?
• Where did we lose money?
• Which jobs have the best and worst margins?
• How much money do customers currently owe us?
• What bills and vendor payments are coming due?
• Are all expenses properly assigned?
• Does the CRM match the accounting records?
• Why did profit increase or decrease this month?
• Are there financial problems management needs to address?

The goal of this position is to give management accurate, up-to-date financial visibility into the entire business.

Who we are

Interaction Partners is a Switzerland-based company at the intersection of investor relations and AI. Our core product, DIRO (Digital Investor Relations Officer), is an AI-powered IR assistant deployed by listed companies in Switzerland, e.g. at BKW. schedulR, our IR

platform, powers event management, news distribution, and CRM workflows for Swiss and German listed companies and SIX, the Swiss Exchange. Our clients rely on these platforms on the days that matter most to them. Support is not a side function here — it is how we keep that trust.

Investor relations does not run on office hours. Listed companies publish results before the market opens, investors and journalists react immediately, and IR teams need answers while the day is still being shaped. That is why our support day starts early.

We are looking for a Customer Support Specialist who covers the early window every day — 06:00 to 09:00 CET — plus roughly one further hour scheduled as you see fit. During the core window you are the first point of contact for our clients: listed companies, their IR

teams, and their agencies. When no requests come in, you work on client assignments, open tickets, and platform and data improvements.

This is a role for someone who enjoys solving problems for people, is comfortable around software, and takes quality seriously — in IR, a wrong number or a broken link is a public problem.

What you will do

• Be available every day from 06:00 to 09:00 CET as the first point of contact for client requests — the window in which results, news, and event publications go live. 
• Support clients with specific problems: understand the issue, resolve what you can directly, and escalate cleanly to the right person when you cannot.
• Execute the tasks clients have mandated us with — publishing news and events, updating IR content, maintaining distribution lists, and similar recurring work.
• Maintain and improve data quality across our platforms: check what comes in, correct what is wrong, and fix the cause rather than the symptom.
• Document recurring issues and suggest improvements — to our processes, ourproducts, and how we explain them to clients.
• Work directly with our product and engineering team: you see the problems first, so your feedback shapes what gets built.

Required

• 1+ year of experience in customer support, service desk, or a client-facing operations role.
• Affinity for software and a basic understanding of how it works — you are not afraid of a CMS, an admin panel, or a settings page, and you can describe a bug precisely.
• Client orientation: you are a friendly problem solver who stays calm and clear whensomeone is under time pressure.
• Must be located in the European Union
• Fluent English, written and spoken.
• Reliability and a focus on quality — you check your work before it goes out.

• Comfortable working remotely and independently, without close supervision.

   

Nice to have

• German, written and spoken — a large part of our client base is Swiss and German.
• Exposure to investor relations, financial services, or another regulated environment.
• Familiarity with support tooling and basic data work — ticketing systems, spreadsheets, simple queries.

Mindset & approach

• You take ownership of a request until it is actually resolved, not until it is passed on. 
• You are precise: in IR, details are not cosmetic. 
• You would rather fix the underlying cause once than handle the same ticket every week. 
• You communicate clearly and without jargon — our clients are IR and finance people, not engineers.

Why work with us

• An early, compact day — your core hours are done by 09:00 CET and the rest of the day is your own. 
• Direct access to the founding team and an interesting client base: listed companies and SIX Swiss Exchange.
• Small, friendly and collaborative team.
• No politics, the better argument wins.
• Fully remote.
• A small, profitable, and growing company — with real scope to grow with it.

IoT Solution Consultant

Office Location: 40G, Kyryllivska St, Kyiv, Ukraine (remote work is available) 

Company: Kaa IoT – A leading platform for IoT solutions (www.kaaiot.com)

Location: Hybrid / Remote / Office in Ukraine or abroad

Who We Are Looking For:

An ambitious, motivated, and energetic junior sales professional with a strong interest in technology and solution-based selling. We are looking for someone who is comfortable with outbound sales and lead generation and is eager to gradually grow into a client-facing sales role.

You will start by focusing on prospecting, outreach, and lead qualification, and over time take on more responsibility for customer conversations, product demonstrations, and sales opportunities across different IoT industries.

Experience or interest in IoT, Cloud, Building Management Systems (BMS), energy monitoring, connected devices, or other technology solutions is a plus.

 

      Responsibilities:

• Research target markets, companies, and contacts based on our Ideal Customer Profile (ICP), and build relevant prospect lists.
• Create personalized outreach messages and manage outbound campaigns across email, LinkedIn, and other channels.
• Engage and qualify prospects through written communication, including outbound outreach, inbound leads, and other channels.
• Manage outreach across multiple accounts and maintain consistent communication with prospects.
• Manage sales activities and opportunities in the CRM, ensuring consistent follow-ups and keeping communication history and next steps up to date.
• Responsible for achieving aggressive weekly targets such as number of qualified opportunities per campaign, number of daily activities/tasks, call quality, appointment setting, and sales skills.
• Collaborate with the marketing team on LinkedIn activities and product-related content to support outreach and engagement.

Over time:

• Conduct initial calls and discovery with qualified prospects to understand their use case, devices, project scope, and key requirements.
• Conduct product demonstrations and develop strong product knowledge.
• Support prospects during product evaluations and coordinate with the technical team when needed.
• Build long-term client relationships and gradually take ownership of qualified opportunities throughout the sales process.

Requirements:

 - Skills:

• Basic understanding of IT and IoT concepts.
• Experience with AI tools, modern technologies, or a technical background is a plus.
• Ability and willingness to learn technical products and understand different IoT use cases.
• Understanding of ICP-based prospecting and lead qualification.
• Experience or familiarity with lead generation and prospecting tools such as Apollo, Clay, LinkedIn Sales Navigator, and other similar tools is a plus.
• Experience with email and LinkedIn outreach, including writing personalized messages, building outreach sequences, and handling initial objections or “not interested” responses.
• Experience in direct written communication with clients and stakeholders.
• Hands-on experience with CRM tools or sales pipelines.
• Strong organizational skills with attention to follow-ups, priorities, and next steps.

 - Languages: English (B2–С1 level)

 - Mindset: High motivation, strong work ethic, and a results-driven approach

What We Offer:

- A fast-growing and innovative work environment

 - Competitive salary with an attractive commission model

 - Opportunities for international networking and career growth

 - Dynamic and supportive team

 - Work flexibility: Hybrid / Remote options available

Are you ready to build your career in IoT and Cloud sales

This role is available in the following shift: Monday - Friday 09am-06pm

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

1. Provide care to our users through calls, chats and email
2. Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
3. Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
4. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
5. Develop and maintain positive customer relations and satisfaction
6. Influence the way we support our users and improve it to make sure our users’ experience is the best possible
7. Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

• Fully proficient in German and fluent English 
• 1+ years of customer service experience (in any industry)
• Proactive problem-solver who can work independently, taking initiative to seek solutions
• Professional who loves helping others succeed and is curious to know what really drives users and their needs
• Great communication skills that enable you to solve problems thoughtfully and effectively
• Fast learner, with the ability to adapt with a can-do attitude
• Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site.