Jobs at Djinni

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

We are looking for a Contact Center Operator to support and engage with players through outbound calls. We are looking for a communicative and proactive person who enjoys talking to people, can handle different types of requests, and deliver a positive customer experience.

📅 Your daily adventures include:

• Making outgoing calls according to assigned tasks and scripts;
• Informing players about available bonuses, promotions, and special offers;
• Assisting players with failed payments and basic account-related issues;
• Handling first-line customer requests and providing timely support;
• Maintaining daily reports on call results and activities in the required format;
• Participating in daily team meetings and discussing call performance metrics;
• Ensuring a friendly, professional, and helpful communication style in every interaction;
• Escalating more complex cases to relevant teams when needed.
   

🧭 What makes you a great match:

• Excellent spoken English (C1/C2) — you feel confident on calls;
• Strong communication skills and active listening;
• You’re comfortable talking to new people and keeping conversations engaging;
• Customer-oriented mindset and positive attitude;
• Previous experience in a call center or customer support is a plus, but not required;
• Extroverted personality — you get energy from communication;
• Ability to follow scripts while staying natural and flexible in conversation.
   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We're looking for a creative AI Content Creator / Sci-Fi Video Creator to help us build and grow a portfolio of short-form social media channels.

The content will be based on ideas from an upcoming book and transformed into engaging vertical video series using modern AI tools. This is a project-based role with the opportunity to transition into a full-time position.

Responsibilities

• Create engaging vertical video series (1–2 minutes) for TikTok, Instagram Reels, and YouTube Shorts.
• Turn book ideas and concepts into compelling short-form content.
• Use AI tools to streamline script writing, voice generation, editing, and content production.
• Build and manage multiple social media accounts to test different content formats, hooks, and creative ideas.
• Plan content calendars and publish videos consistently.
• Analyze performance metrics and continuously improve content based on the results.
• Stay on top of platform trends, viral formats, and new AI tools.

Requirements

• 2+ years of experience in social media and content creation for TikTok, Instagram Reels, and/or YouTube Shorts.
• Experience in short-form content creation.
• Strong understanding of what makes short-form content engaging.
• Hands-on experience with AI tools for content creation.
• Ability to independently generate ideas and transform them into finished content.
• Analytical mindset with an interest in testing, experimenting, and improving results.

Nice to have

• Experience growing multiple social media accounts.
• Experience with faceless or AI-generated content.
• Basic video editing skills (CapCut, Premiere Pro, Final Cut, or similar).
• Experience using automation tools.
• Experience building repeatable content production workflows.

About Marketing Pot:

Marketing Pot is a marketing agency amplifying the impact of exceptional products and services — so that quality becomes the global standard, not the exception.

Our values are:

• Professionalism: We strive for professionalism in all aspects of our operations. We set high standards in communication, interaction with clients and colleagues, and in the performance of our duties. We also value and regularly assess the knowledge, experience, and competence of our employees.
• Quality: We strive for excellence in everything we do. From our products and services to client interactions, we always aim to deliver the best results. We set high quality standards and expect our employees to be responsible for their work.
• Self-Development: We support and encourage the personal and professional development of our employees. We believe in continuous self-improvement and learning, so we encourage our employees to learn new things, expand their knowledge and skills.
• Transparency: We strive for honesty and openness in all our actions and communications. We believe that only through transparent interaction can we achieve mutual understanding and success. We value trust.

If you feel you wanna become the better version of yourself and deliver results you will be proud of, send us your resume. We are waiting for you to join our awesome team ;)

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Our partner’s EMS platform sits between technical reality (PLCs, inverters, telemetry) and energy-market reality (DSO requirements, balancing, curtailment, billing). Today, this domain and business knowledge lives mainly in the heads of the CTO and product owner, creating a bottleneck as the team scales. This new role will own turning that knowledge into written, testable requirements using Spec-Driven Development (SDD) and AI-assisted pipelines — becoming the team’s primary bridge between the energy world and engineering.
 

Main Responsibilities

– Take over requirements intake from the CTO and product owner, converting discussions, DSO correspondence, and field feedback into a structured, prioritized backlog with written specs
– Specify energy-domain features end-to-end — curtailment orchestration, group energy-compensation logic, price-forecast handling — with acceptance criteria QA can test against
– Extend the existing requirements-traceability practice (BR/SR/SwR) from the PLC track to the whole platform, supporting audits and NIS2 compliance
– Document the domain: build a glossary and rulebook (market roles, settlement logic, sign conventions) so engineers stop relying on the CTO to explain the sector
– Own feature acceptance — verifying delivered work against specs and domain logic before it reaches dispatchers and clients
– Use AI tools to draft requirements and acceptance criteria from raw inputs (meeting notes, DSO correspondence); maintain specs as living, primary-source-of-truth documents; implement automated traceability
 

Mandatory Requirements

Must-have

– Strong, hands-on knowledge of the energy sector (the core requirement — interviews go deep here):

•  
  • Market structure: TSO/DSO roles, generators, suppliers, balancing responsibility
  • Renewables operations: PV generation profiles, curtailment, BESS use cases (peak shaving, self-consumption, balancing)
  • Metering and settlement: billing meters, imbalance, day-ahead/intraday pricing, forecast-to-financial-outcome logic

  • Grid-code and regulatory awareness: what a DSO can demand from a generator, and what evidence operators must provide

    – 3+ years as a Business Analyst (or equivalent) on software products
    – Requirements engineering craft — stakeholder elicitation, specs with acceptance criteria, epic decomposition, traceability
    – Comfortable working with technical teams — can read an API spec or data model, ask precise engineering questions
    – Data literacy — comfortable in Excel and basic SQL
    – Romanian + English B2

Missing energy-sector depth is an automatic disqualifier, regardless of BA experience.

Nice-to-have

– Experience with EMS/SCADA/energy-management products
– Moldova/Romania market specifics — local DSO/TSO landscape, ANRE regulations, regional balancing context
– Understanding of MILP optimizer capabilities/limits
– Formal requirements methods (BR/SR/SwR layering, traceability matrices, BPMN/UML)
– Exposure to NIS2 or regulated-industry documentation
– Jira/Confluence fluency
– Ru/UA language

Red flags

– Energy knowledge is purely theoretical — no real experience with a plant, meter, market process, or settlement dispute
– Past specs are meeting notes, not real requirements — no acceptance criteria or edge cases
– Can’t explain domain concepts simply; hides behind jargon
– Has never had a requirement proven wrong (i.e., never actually checked)
– Needs a PM as an intermediary to work with engineers
– Resistance to SDD or AI-augmented requirements engineering
 

We offer

– Format: Remote
– Search geography: Moldova, Romania, Ukraine, then rest of Europe
– Direct ownership of a critical, high-visibility function — the primary translator between energy-market reality and engineering
– Clear runway to shape and grow the BA craft at the company (energy-domain depth valued over years of BA title)
– Modern, AI-first workflow — leveraging SDD and AI tools rather than manual, ad hoc documentation

We are looking for a Senior .NET Developer to join our team and work on a B2B platform for certified online courses and training materials in a specialized professional niche.

Responsibilities:

• Design and develop features across .NET Core and legacy VB.NET / Web Forms codebases
• Quickly understand unfamiliar code and make clean, minimal, well-targeted changes
• Refactor and modernize existing code incrementally, without large-scale rewrites
• Work with MySQL on a live production database — schema design, indexing, query optimization, and safe versioned migrations
• Ensure proper testing and deliver stable, consistent releases
• Conduct code reviews and support team members in solving complex tasks
• Document key technical decisions (e.g. in ADRs or a shared knowledge base)
• Clearly explain and justify technical decisions to the team

• Communicate effectively with team and US-based client, with at least ~1 hour of overlap with US Mountain Time

   

Requirements:

• 4+ years of commercial .NET development experience
• Strong knowledge of C# and .NET, with ability to read and work in legacy VB.NET + Web Forms
• Deep understanding of Entity Framework (EF Core) and manual SQL
• Strong hands-on experience with MySQL specifically
• Proficient in Git and Azure DevOps
• Experience with unit/integration testing, including covering legacy code
• Responsible, controlled use of AI-assisted development tools (Claude Code, Codex, Cursor, etc.) — validating AI output and documenting significant decisions

• Upper-Intermediate English or higher

   

Would be a plus:

• Experience with Telerik UI, Blazor, or .NET MAUI
• Experience with Azure, IIS / Windows Server
• Background in aviation, eLearning, or other regulated domains

Recruitment Process:

1. HR Interview
2. Technical&Final Interviews
3. Client Interview
4. Job Offer

We Offer:

• Innovation Culture: Work in a team that actively experiments with AI and modern development approaches
• Real Product Impact: Direct collaboration with a client and influence on product decisions
• Flexible Work: Remote work or a modern office in Kyiv
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Professional Growth: Compensation for courses, certifications, and learning resources
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Сlaude Code, GitHub Copilot, etc.)

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

We are looking for a hands-on FPGA / Radar Systems Engineer to join a deep-tech company developing drone-based radar, GPR and SAR systems.

Location: Berlin, Germany. Relocation to Berlin is mandatory.
The role requires regular work with physical hardware in the office, laboratory and during field tests. Remote-only, freelance and part-time formats are not available.

What you will work on

• Develop FPGA and embedded software for radar, FMCW, GPR and SAR systems.
• Implement real-time data acquisition from high-speed ADCs and RF frontends.
• Process IQ and baseband data using FPGA-based DSP.
• Work on filtering, synchronization, timing, phase alignment and calibration.
• Build high-throughput data pipelines using AXI/AXI-Stream, DMA, DDR, PCIe or Ethernet.
• Integrate FPGA platforms with ARM processors, embedded Linux, Nvidia Jetson, Intel NUC or similar systems.
• Perform hardware bring-up, laboratory debugging, system validation and field testing.
• Collaborate closely with RF, antenna, embedded and SAR engineers.

Required experience

• Strong hands-on FPGA development experience.
• VHDL, Verilog or SystemVerilog.
• Xilinx/AMD platforms such as Zynq, UltraScale+ or RFSoC.
• Vivado, Vitis or similar FPGA development tools.
• Practical experience with radar, RF, SDR, FMCW, GPR or SAR systems.
• FPGA DSP and real-time signal processing.
• High-speed ADC/DAC acquisition and IQ/baseband data processing.
• AXI/AXI-Stream and FPGA-to-CPU or FPGA-to-host integration.
• Embedded C/C++.
• Hardware debugging using laboratory equipment.
• Ability to clearly explain your personal ownership in previous projects.

Strong advantages

• Direct SAR or GPR experience.
• Range FFT, Doppler FFT, beamforming, pulse compression or matched filtering.
• JESD204B/C, LVDS, PCIe, DMA, DDR or high-speed Ethernet.
• Embedded Linux, PetaLinux, Yocto or device drivers.
• Multi-channel synchronization, calibration and phase-coherent acquisition.
• Experience with airborne radar, drones, defence or remote-sensing systems.
• Real-world field testing, not only simulations.

Conditions

• Permanent full-time employment.
• Hybrid/on-site work in Berlin.
• Candidates must be ready to relocate permanently to Berlin.
• English-speaking environment.
• Indicative salary:
  • Mid-level: around €70,000 gross/year.
  • Senior: approximately €90,000–€120,000 gross/year.
• Potential equity/VSOP participation.

Please apply with your CV and briefly describe your direct radar/SAR experience, current location, work authorization, relocation readiness, notice period and salary expectations.

Our partner operates an Energy Management System (EMS) platform sitting at the intersection of physical/technical infrastructure (PLCs, inverters, telemetry) and complex energy-market realities (DSO/TSO requirements, balancing, curtailment, billing). As their engineering team scales rapidly from 3 to 10+ professionals, they need a single, highly competent hybrid PM/BA-adjacent professional to translate between the energy domain and engineering, drive delivery frameworks, and own the product backlog lifecycle — working in close, continuous partnership with the Founder.
 

Main Responsibilities

Continuous Product Discovery & Validation (30%)

– Partner continuously with the Founder to capture early-stage feature hypotheses, market signals, and commercial targets
– Lead rapid prototyping initiatives, putting feature concepts in front of diverse users and stakeholders
– Run ongoing feedback loops to ensure feature concepts hit real customer pain points and accelerate sales velocity
– Translate discovery insights directly into roadmap priorities and macro-level requirements

High-Level Backlog Ownership & PM ↔ BA Tandem (30%)

– Own and prioritize the high-level product backlog, decomposing validated milestones into structured epics
– Act as the direct operational counterpart to the Business Analyst — setting targets for spec engineering and reviewing specs for commercial alignment
– Manage operational modes: loose, fluid boundaries for Rapid Validation Mode vs. strict boundary locks for Stabilization Mode

Project Management & Delivery Execution (40%)

– Drive execution rhythm across all engineering streams (Infrastructure, Cybersecurity, Backend, Frontend, SRE) for a predictable release cadence
– Monitor development velocity against AI agentic pipeline capacity (e.g., CrewAI, LangGraph) used for boilerplate generation, UI prototyping, and test automation; justify team expansion only when automation limits are reached
– Serve as final commercial gatekeeper, verifying that features built via human-agent collaboration satisfy original business logic and user needs before release
 

Mandatory Requirements

Must-have

– 6+ years as a Technical Project/Product Manager in the energy domain or another complex, regulated domain (logistics, telecom routing, industrial automation)
– Proven track record running continuous discovery pipelines and converting B2B user feedback into strategic backlog decisions
– Spec-driven, AI-aware mindset — comfortable with contract-first development and clear high-level boundaries for both BAs and autonomous agents
– Technical fluency — can read API docs, understand data models, write baseline SQL, and communicate with engineers without an interpreter
– Professional English (B2/C1 preferred)

Nice-to-have

– Hands-on experience with workflow automation, rapid UX prototyping, or LLM agentic orchestration (CrewAI, LangGraph)
– Awareness of energy sector principles (grid topologies, balancing markets, peak shaving, telemetry)
– Exposure to regulatory/cybersecurity frameworks in critical infrastructure (NIS2, IEC 62443)
– Native Romanian fluency (regional market/regulatory context)

Red flags

– Cannot hold a meaningful architecture discussion with engineering leads
– Rigid — can’t shift between Rapid Validation Mode and Stabilization Mode
– “Process-first” management, scribe-style PM work, treating engineers as task-takers, or analysis paralysis
 

We offer

– Format: Remote
– Search geography: Moldova, Romania, Ukraine
– Direct, continuous partnership with the Founder — a central strategic role, not a downstream execution function
– High-impact position at the core of a scaling team (3 → 10+ engineers), acting as the primary filter against technical debt and requirement drift
– Exposure to a cutting-edge, AI-agent-augmented delivery paradigm (Spec-Driven Development, CrewAI, LangGraph)

We are a fast-growing product company in the iGaming industry, driven by innovation, creativity, and a passion for delivering exceptional player experiences. Our team brings together talented professionals who embrace challenges, think outside the box, and continuously strive for excellence.
 

As we continue to scale, we are looking for an experienced and visionary Chief Executive Officer (CEO) to lead the next stage of our growth in the US Sweepstakes Casino market.
 

As CEO, you will define the company's long-term vision, shape its strategic direction, and drive sustainable business growth. Working closely with shareholders and senior leadership, you will build a high-performing organization, strengthen operational excellence, and position the company as a market leader in one of the fastest-growing segments of the iGaming industry.
 

This is a unique opportunity for a hands-on executive who combines strategic leadership with strong commercial acumen and a proven ability to scale high-growth digital businesses.

 

Key Responsibilities
 

Business Strategy & Growth:

• Define and execute the company's long-term vision and growth strategy within the US Sweepstakes Casino market.
• Identify new business opportunities, partnerships, and expansion initiatives to drive sustainable revenue growth.
• Monitor market trends, competitive landscape, and emerging opportunities to maintain a strong market position.

Operational Leadership:

• Lead and optimize company operations across Product, Marketing, CRM, VIP, Affiliates, Payments, Customer Support, Compliance, and Technology.
• Build scalable processes and organizational structures that support rapid business growth.
• Ensure alignment between departments around strategic priorities and company objectives.

Commercial & Financial Management:

• Own the company's commercial performance, revenue growth, profitability, and overall P&L.
• Oversee budgeting, forecasting, financial planning, and company-wide KPI management.
• Drive data-informed decision-making and continuously optimize business performance.

Product & Customer Growth:

• Partner closely with Product and CRM teams to improve customer acquisition, player engagement, retention, and lifetime value.
• Support the development of innovative product experiences that strengthen competitive advantage.

Leadership & Culture:

• Build, mentor, and inspire high-performing leadership teams.
• Foster a culture of ownership, accountability, collaboration, and continuous improvement.
• Attract and retain exceptional talent while developing future leaders across the organization.

Governance & Compliance:

• Ensure the company operates in accordance with applicable regulatory and compliance requirements.
• Support market expansion by establishing operational readiness for new jurisdictions and business opportunities.
   

What We're Looking For

Executive Experience:

• Proven executive leadership experience as a CEO, General Manager, Managing Director, or another senior leadership role within iGaming, Sweepstakes Casino, Social Casino, or a high-growth digital product company.
• Demonstrated success in scaling product-led businesses and delivering sustainable revenue growth.

Industry Expertise:

• Deep understanding of the US Sweepstakes Casino ecosystem, including acquisition channels, affiliate marketing, retention strategies, VIP programs, and player lifecycle management.
• Strong knowledge of commercial models, digital marketing, and operational best practices within the iGaming industry.

Business & Financial Acumen:

• Extensive experience managing P&L, financial planning, budgeting, and business performance.
• Strong analytical and commercial mindset with the ability to balance strategic vision and operational execution.
   

Leadership:

• Exceptional leadership, communication, and stakeholder management skills.
• Experience building and leading cross-functional executive teams in fast-paced, high-growth environments.
• Ability to influence, inspire, and align teams around ambitious business objectives.
   

Personal Attributes:

• Entrepreneurial mindset with a hands-on approach to solving business challenges.
• Results-oriented, resilient, and comfortable making high-impact decisions in a dynamic environment.
• Passion for innovation, continuous improvement, and building market-leading products.

Our team is made up of professionals who know how to achieve great results and love challenges. We are currently actively looking for an SMM manager or content creator to join our team to achieve better results together. Together we can bring the funniest ideas to life!

Responsibilities

• Manage and grow our social media channels: posting, replies, comments, direct messages, and engagement.
• Create and adapt content for social media, community updates, announcements, FAQs, and user communication.
• Manage and monitor key community and reputation platforms, including Discord, Reddit, forums, review websites, groups, and other relevant online spaces.
• Participate in relevant discussions naturally and professionally, without spammy promotion.
• Monitor reviews, ratings, mentions, comments, user feedback, complaints, and common questions.
• Find new relevant platforms and communities where our target audience is active.
• Share clear feedback summaries with marketing, product, support, and compliance teams.

• Help keep all public communication accurate, brand-safe, and aligned with US Sweepstakes Casino guidelines.

   

Requirements

• Experience in community management, social media, crowd marketing, ORM, or a similar role at least 3 years.
• Strong written English and ability to communicate clearly with a US audience.
• Experience with social media, online communities, review platforms, forums, Discord, and Reddit.
• Ability to create content independently: posts, replies, updates, community messages, and basic visuals.
• Strong skills in using AI tools and different digital tools for content creation, research, monitoring, automation, and task organization.
• Understanding of how to communicate naturally in communities without aggressive promotion.
• Ability to monitor many channels, prioritize tasks, and work independently.
• Interest in Sweepstakes Casino, social casino, iGaming.

• Good judgment, attention to detail, and ability to follow brand and compliance guidelines.

   

Nice to Have

• Experience with Sweepstakes Casino, social casino, iGaming, or affiliate projects.
• Experience creating visual content with AI tools or design tools.
• Experience with social listening, review monitoring, or reputation management tools.
• Basic understanding of responsible gaming and compliance-sensitive communication.

Our client is an established international iGaming company headquartered in Europe, specializing in the development of high-quality slot games enjoyed by players worldwide. As the company continues to expand its portfolio and launch new titles, it is looking for an experienced Lead Game Designer to drive the creative vision of its games and lead a talented design team. If you're passionate about building engaging slot experiences, mentoring designers, and bringing innovative ideas to life, this opportunity could be the perfect fit.

Your main responsibilities will be:

• Lead, inspire, and mentor a team of Game Designers, fostering a culture of creativity, collaboration, and continuous professional growth.
• Own the end-to-end game design process, transforming creative concepts into engaging, market-leading slot games.
• Design innovative gameplay mechanics, bonus features, progression systems, and player journeys that maximize engagement and retention.
• Develop and maintain clear, detailed, and well-structured Game Design Documentation (GDD) to support cross-functional collaboration.
• Work closely with mathematicians, producers, artists, animators, developers, and QA teams to deliver exceptional gaming experiences.
• Oversee the implementation of game features, ensuring design quality and consistency throughout the entire development cycle.
• Analyze market trends, player behavior, and competitor products to identify new opportunities and keep the product portfolio ahead of the market.
• Drive innovation by introducing fresh gameplay ideas, mechanics, and features that enhance player experience.
• Review game designs, provide constructive feedback, and make key design decisions that align with product goals.
• Leverage gameplay metrics, player feedback, and data insights to continuously refine game balance, UX, and overall performance.

Requirements

• 4+ years of experience in Game Design, including at least 2 years in a leadership role.
• Proven track record of designing and delivering successful slot games within the iGaming industry.
• Deep understanding of slot game design principles, including RTP, volatility, bonus mechanics, player engagement, and game balancing.
• Strong experience creating comprehensive and well-organized Game Design Documentation (GDD).
• Hands-on experience leading, mentoring, and developing high-performing design teams.
• Solid knowledge of the full game development lifecycle, from concept through release and post-launch optimization.
• Strong analytical mindset with the ability to make informed, data-driven design decisions.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.
• Passion for creating innovative, high-quality games that deliver outstanding player experiences.
• Upper-Intermediate or higher level of English and fluency in Russian.

Benefits

• Work in an international product company with strong expertise in the iGaming industry.
• Competitive compensation package.
• 20 days of paid vacation + Sick leave.
• A friendly and creative atmosphere.
• Opportunities for professional growth and development.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our partner is a fast-growing, profitable, bootstrapped company building AI voice and web-chat receptionists for law firms. Their AI agents handle live phone and web intake for 50+ law firms today — answering calls 24/7, qualifying leads, booking consultations, and transferring calls when needed. Every firm gets a custom-tuned AI agent built around their specific practice areas, qualification criteria, and booking rules. They are hiring their first dedicated AI Engineer to own the systems that keep these agents working reliably in production.
 

Main Responsibilities

– Build new AI agents for each law firm onboarded — learn how they currently handle intake, then design the prompts, tools, and flows that replicate and improve on it
– Write, debug, and continuously improve the prompts driving every agent conversation
– Run test suites against every prompt change before it ships
– Debug live agents and resolve issues quickly with minimal, surgical fixes
– Listen to real call transcripts daily, identify patterns across firms, and propose product improvements
– Own the prompt library and the reliability patterns that make agents scale
– Provide proactive support for top clients — reviewing conversations and improving them to build goodwill
– Drive a customer success/upsell function: gathering case studies, testimonials, and reviews, and executing upsell tactics
– Work directly with the founder on all meaningful product decisions
– Write small scripts, automations, or tools when useful to speed up the work
– Talk directly with law firm owners and lawyers to understand real legal intake workflows
 

Mandatory Requirements

– Not currently enrolled in university, with no plans to enroll
– C1+ English (daily calls and transcript review)
– Broad understanding of what the company/product does, or ability to quickly grasp it
– Familiarity with concepts like MCP or “Skills” in AI tooling
– AI-native mindset — regular use of tools like Claude, ChatGPT, or Cursor; has built own automations
– Comfortable with technical concepts (webhooks, APIs) and no-code platforms (e.g., Make, n8n); coding ability is a plus but not required
– Prior experience writing prompts regularly, ideally in a production or customer-facing context
– Experience in customer success, support, or an FDE (Forward-Deployed Engineer)-style role is a strong plus
– High agency — comfortable identifying and owning problems end-to-end without waiting for direction
– Detail-oriented — able to catch subtle contradictions or errors in prompts and transcripts
– Background is flexible: engineering, paralegal, ops, support, customer success, or even a science PhD — real prompt engineering skill matters more than title
 

We offer

– Direct line to the founder — no middle management or committee decisions
– Real customers from day one — every prompt shipped goes live with paying clients
– A technical core role at an AI-native company at an inflection point: profitable, growing, and rare enough to own agent behavior at scale
– Fully remote and flexible — work wherever, whenever; results matter, not hours
– A clear path toward becoming a Forward-Deployed Engineer (FDE) in AI, with strong ownership and customer-facing exposure

We are looking for an experienced Senior C++ Engineer to work on large-scale desktop software products. The role focuses on performance optimization, stability improvements, modernization of legacy systems, and development of high-quality desktop applications.

RESPONSIBILITIES

• Develop and maintain C++ desktop application components.
• Implement multithreading and concurrency solutions.
• Analyze and resolve performance bottlenecks.
• Support modernization of legacy codebases.
• Collaborate with architecture, QA, and product teams.

• Utilize AI-assisted development tools to accelerate development and refactoring activities.

   

QUALIFICATIONS

• 5+ years of senior-level C++ development experience.
• Strong expertise in modern C++ (C++14/17/20).
• Solid knowledge of multithreading, concurrency, debugging, and performance tuning.
• Hands-on experience with Qt, CMake, Conan, MSVC, CEF integration
• Strong analytical and problem-solving skills.

WILL BE A PLUS

• Experience with AI-assisted coding tools and workflows.
• Experience in regulated software environments.
• Technical degree or equivalent practical experience.
• German language skills are a plus.