Jobs at Djinni

We’re looking for a Technical Revenue Operations Manager to join as the 4th hire on our growing RevOps team, supporting Sales, Outbound, Account Management, SDR, and other roles, with cross-functional work alongside Customer Success, Product, and Marketing.

We need someone who can own HubSpot at a deep technical level — custom objects, data models, workflows, permissions — and take end-to-end responsibility for our broader GTM tool stack, reporting, and commissions. This is a hands-on, builder role for someone who thrives on turning messy systems into clean, scalable processes.

 

Key challenges you’ll face

• Rebuilding core HubSpot structures (workflows, pipelines, fields, ownership) while sales keeps running on them, with no downtime to hide behind
• Building net-new processes from scratch: intent/signal automation, target account scoring, cross-sell scoring
• Becoming the single accountable owner across every GTM team’s data and process
   

Key requirements

• Deep, hands-on CRM experience: custom objects, data models, workflows, permissions, and similar
• Experience building and fixing automations and integrations
• Experience implementing and decommissioning tools
• HubSpot experience is a strong plus; broad CRM experience is also welcome
• B2 English level or higher
   

Nice to have: experience owning reports and implementing new metrics, building a lead or account scoring model, building commission structures, and B2B SaaS background.
 

Areas of responsibility

• Own HubSpot end-to-end: implement custom objects, optimize data models, streamline workflows, refine routing logic, centralize access and change requests, consolidate pipelines, consolidate company-level data, and optimize dashboards
• Own adoption, configuration, and data quality across the GTM tool stack (Gong, ZoomInfo, PandaDoc, Granola AI, Chili Piper, Clay, Accord, Salesforce, FrontSpin, Aircall, Zapier, Artisan, LinkedIn Sales Navigator), and regularly review the stack to keep it lean
• Own all GTM reporting and ad hoc data requests
• Own commission tracking, calculations, and data accuracy end-to-end
• Build a system that pushes intent and signal data into HubSpot, automatically creating tasks and leads
• Build a scoring model to identify target accounts, apply tagging and associations, and create a HubSpot pipeline to track progress
• Bring product usage data into HubSpot and build a scoring model to prioritize accounts for cross-sell/upsell growth
• Set up and maintain SLAs, improve stage-conversion tracking, improve the forecasting process, and own lead routing rules
   

Why this is a great role

• A great opportunity to build a career at one of the top B2B SaaS companies in Ukraine
• Work with an international commercial team based in Poland, the UK, the US, and other markets
• Own HubSpot’s architecture — objects, integrations, data flows — and shape it your way
• Decide which tools in a 13+ tool GTM stack to keep, consolidate, or retire
• Build the target account and cross-sell scoring models that directly drive revenue growth
• Cross-functional exposure to Customer Success, Product, and Marketing
   

Why you’ll love working at Precoro:

1. Trust-based management: No micromanagement—your ideas and initiatives are always encouraged.
2. Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays): Work-life balance is a priority for us.
6. Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
7. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
8. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.
    

Our hiring is quick and straightforward:

• Meet the talent acquisition
• Meet the hiring manager
• Technical Task
• Meet VP of Sales
   

Join a team that values trust, transparency, and open communication. You can read more about Precoro’s values at this link.
 

We foster an environment where everyone is encouraged to contribute ideas, challenge the status quo, and drive business growth!

About Softacom

Softacom is a world leader in legacy modernization with 17+ years of experience. We migrate software from Delphi and other legacy technologies to modern platforms, serving clients in finance, telecom, healthcare, and other industries. Most of our customers are in Europe, the US, and Australia.

Inside the company, we value openness, responsibility, and continuous professional growth, creating a supportive environment for our team.

About the role

We are looking for an Outreach & Lead Generation Automation Specialist to join our team and help scale our outbound lead generation processes.

This role focuses on building, managing, and optimizing automated outreach campaigns across LinkedIn and email channels. You will actively use AI tools, improve existing workflows, and help make our outbound processes more efficient and scalable.

This position is ideal for someone who enjoys improving processes, testing automation tools, and making outbound campaigns more efficient through AI and automation.

Responsibilities

• Build, launch, and optimize automated outreach campaigns across LinkedIn and email channels
• Manage multiple LinkedIn accounts and monitor their health and performance
• Use AI tools to automate repetitive tasks, improve personalization, and increase outreach efficiency
• Conduct A/B testing and continuously improve campaign performance
• Research and implement new tools, workflows, and automation approaches
• Build and maintain prospect databases
• Maintain and update lead information in CRM

Requirements

• 1.5+ years of experience in B2B Lead Generation, Outreach, SDR, or a similar role
• Experience building or managing automated LinkedIn and email outreach campaigns
• Hands-on experience with outreach automation tools such as Clay, Apollo, LinkedIn Sales Navigator, Instantly, Lemlist, Expandi, HeyReach, LinkedHelper, or similar platforms
• Active use of AI tools (ChatGPT, Claude, Gemini, or similar) in daily work
• Experience managing multiple LinkedIn accounts simultaneously through automation
• Understanding of outreach automation and campaign optimization
• Experience working with HubSpot or another CRM
• Good written English

Nice to have

• Understanding of email deliverability principles
• Understanding of domain warm-up and email infrastructure
• Experience in outsourcing or agency environments

What we offer

• Full-time remote position
• Flexible working hours
• International team
• Opportunity to work with AI and automation-driven processes
• Possibility to improve your English 

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We are looking for an Senior AI Engineer who will work at the intersection of LLMs, classical algorithms, and applied machine learning, focusing on designing and improving intelligent systems that solve complex real-world problems.

Key Responsibilities:

• Research and solve complex algorithmic and AI challenges.
• Design and improve AI algorithms using LLMs, ML, and mathematical optimization.
• Build production-ready AI solutions combining traditional algorithms with modern LLM architectures.
• Develop intelligent pipelines that transform engineering workflows using AI.
• Collaborate with Product and Engineering teams to bring cutting-edge AI research into production.
   

Requirements:

• 5+ years of experience in AI, Machine Learning, or Algorithm Engineering.
• Strong background in mathematics, optimization, and algorithm design.
• Deep understanding of machine learning and deep learning.
• Experience with object detection, segmentation, or computer vision models.
• Strong knowledge of graph algorithms, computational geometry, or optimization techniques.
• Hands-on experience with PyTorch, TensorFlow, or similar frameworks.
• Experience developing custom AI algorithms and integrating LLMs into real-world products.
• Experience deploying AI systems to production.
• Experience with AWS (S3, Lambda, Step Functions, Bedrock).
• Experience building LLM applications using LangChain or similar frameworks.

Nice to have:

• Graph Neural Networks (GNNs).
• PDF/SVG parsing and document intelligence.
• Django or FastAPI.
• RAG, AI agents, and multi-agent systems.
• Research publications, Kaggle, hackathons, or AI competitions.

Master’s or PhD in Computer Science, AI, Mathematics, or related fields.

Why this role?

• Work on real AI, not AI wrappers.
• Solve challenging problems at the intersection of LLMs, algorithms, optimization, and computer vision.
• Influence the core AI technology powering the next generation of electrical engineering automation.
• Collaborate directly with founders and own technical decisions from research to production.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Timing is the heartbeat of all electronics, ensuring performance, resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision Timing delivers greater accuracy, smaller size and resilience. Today, MEMS timing powers over 400 applications, including high-growth ones in AI datacenters, automated driving, industrial and humanoid robots, wearables and IoT.

Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better reliability. With more than 4 billion devices shipped, SiTime is changing the timing industry. For more information, visit: www.sitime.com .

Job Summary

The position of Customer Support Representative within the Sales Operations team would be dealing with databases administration, customers management and support. The position requires strong time-management skills, persistence and business ethics for broad cross-department and international customer communication.

Requirements

- Excellent written and verbal communication skills required;
- Excellent customer service skills required;
- Ability to work well with others in a fast-paced collaborative team environment;
- Persistence;
- Responsiveness;
- Excellent work ethics;
- Ability to work well with others in a collaborative team environment;
- Analytical and problem solving skills;
- Desire to work for a fast-paced, growth-oriented company.
- English (upper-intermediate+);
- MS Outlook, Excel, Power Point;
- CRM and/or ERP system(s);
- 1+ year(s) experience in customer support;
- MA/BA degree in economics.

Responsibilities

- Provide timely responses to inquiries regarding product specifications, pricing, lead times, quality docs and basic tech questions;
- Build strong relationships with other CSR’s, Engineering, Quality and other functional departments;
- Work in CRM and ERP systems;
- Investigate, expedite, and resolve issues related to shipments, product quality, returns (RMA), and billing discrepancies;
- Escalate technical concerns to engineering or quality teams when necessary;
- Track and document customer issues for continuous improvement;
- Maintain an understanding of company product lines;
- Work closely with people in all appropriate departments to support customer needs;
- Participate in internal meetings;
- Data mining.

Working conditions

At SiTime, we believe great work deserves great rewards. We offer a comprehensive and highly competitive compensation package designed to attract top talent.

In addition to base salary, this role is eligible for a quarterly bonus tied to the achievement of innovation goals—reflecting our commitment to recognizing meaningful impact. We also offer equity grants, providing a meaningful opportunity to share in the company’s future growth and success.

Description:
 

• 6+ years building server-side applications in JavaScript/TypeScript using Node.js frameworks such as NestJS or Express 

(50-50% backend/frontend depending on the project, but strong orientation toward backend experience)

• 4+ years building user-facing features with React, including component-driven development and front-end architecture
• Experience with relational and NoSQL databases (PostgreSQL, MongoDB, or similar), including schema design and performance considerations
• Feature ownership experience: independently driving projects from early design through delivery, rollout, and post-launch improvements - proactive, strong communicator
• Fluency in English and experience working in a remote setting
• Strong understanding of RESTful APIs, service boundaries, and integration patterns in a microservices environment
• Experience with state management (Zustand preferred) and building maintainable, testable UI flows
• Experience leveraging AI-assisted development tools and workflows effectively, with the ability to critically evaluate outputs
• Events infrastructure background: hands-on experience with event-driven systems and messaging (for example, Kinesis, SQS, SNS, EventBridge, Kafka), including reliability patterns like retries, dead-lettering, ordering considerations, and idempotency - major plus 
  
  About company: eCommerce
  Client’s company have been funded by 130M in round B, and they are among 3 best companies in the US in their field (2 brands is in the top number in their niche).

Interview process: 3-4 stages (1 of them live coding session) 

Location: Dnipro, Ukraine (on-site preferred)
Company: Strix Air
Industry: Defense Technology / Counter-UAS / Autonomous Systems

About Strix Air

Strix Air develops scalable drone defense systems for modern warfare. The company builds counter-UAS platforms, interceptor drones, autonomous systems, distributed command-and-control infrastructure, and remote operations technologies designed for contested battlefield environments. Ukraine’s defense technology ecosystem continues to expand rapidly, with growing focus on UAVs, counter-drone systems, and scalable battlefield technologies.

Role Overview

We are looking for a Chief Marketing Officer to build and lead Strix Air’s global marketing, communications, and brand strategy.

You will work directly with the founders to position the company among defense customers, military organizations, government stakeholders, international partners, investors, and media.

This role combines strategic positioning, communications, defense industry visibility, and international business support.

Responsibilities

Strategic Positioning

• Define and evolve Strix Air’s global positioning.
• Build category leadership in drone defense and counter-UAS systems.
• Develop messaging across products, technologies, and company vision.

Communications & Brand

• Lead company communications and content strategy.
• Create presentations, brochures, white papers, videos, and product materials.
• Manage website, social media, PR, and media relations.
• Support product launches and strategic announcements.

International Partnerships & Business Support

• Prepare materials for defense customers, government organizations, NATO-related stakeholders, and strategic partners.
• Support participation in international exhibitions, conferences, and defense events.
• Help build Strix Air’s visibility within the global defense ecosystem.

Public Relations

• Build relationships with defense media and industry analysts.
• Coordinate interviews, press releases, and public communications.
• Develop thought leadership around modern drone warfare and air defense.

Requirements

Must Have

• Strong experience in strategic marketing, communications, branding, or business development.
• Excellent written and spoken English.
• Ability to explain complex technologies clearly and convincingly.
• Strong presentation and storytelling skills.
• High level of ownership and execution.

Strong Plus

• Defense, aerospace, dual-use, robotics, UAV, or deep-tech experience.
• Experience with international markets and partnerships.
• Experience working with investors, governments, or enterprise customers.

What We Offer

• Opportunity to help build one of Ukraine’s leading defense technology companies.
• Direct involvement in international partnerships and global expansion.
• Work on technologies that directly impact modern warfare and national security.
• Competitive compensation.
• Fast-moving, high-autonomy environment.
• Office in Dnipro.
• Employee reservation (mobilization deferment) available for eligible candidates.

Mission

Building scalable drone defense systems for modern warfare.

Workload: full-time
Location: any
English: B2

Project Overview
Project Start: October 1, 2026
Duration: Long-term project, with contracts renewed in 3-month cycles.
Tech Stack: Native development (SwiftUI, Kotlin).
Work Mode: Remote (onboarding and occasional meetings at the client's office in Hamburg may be required).

Language of Communication: German (minimum B2, C1 preferred).
 

Further information will be provided by the client later, after receiving the candidates' CVs.

We are looking for a Senior Go Developer to join a long-term project for our client.
 

Requirements

• 5+ years of commercial software development experience
• Strong expertise in Go (Golang)
• Experience building scalable backend systems and APIs
• Solid understanding of software architecture and best development practices
• Polish language proficiency (mandatory)
• English level B2+ will be an advantage
   

Project Details

• Start date: ASAP (ideally mid-July)
• Full-time engagement
• Long-term cooperation
• Remote / Location: Any
   

Additional project details will be shared with selected candidates during the next stages of the recruitment process.
 

If you are an experienced Go Developer and fluent in Polish, we'd love to hear from you!

The company is a leader in the Search Arbitrage market with over 20 years of experience in traffic. Unlimited budgets, a large creative team, automation of fillings and campaign management, an internal development team. Our goal is to make the media buying process as comfortable as possible and free buyers from constant checking of their advertising campaigns.

Now we are looking for a Head of Media Buying (TikTok Ads and/or Meta/Facebook Ads). Our biggest advantage (beyond a highly experienced team) — is a powerful infrastructure and a high level of process automation. We are looking for someone who loves affiliate marketing not only for the numbers, but also for the game itself: speed, problem-solving, scaling, testing, and continuous development.

Daily challenges and tasks:

• Managing and scaling the Search Arbitrage direction (TikTok and/or Facebook).
• Hiring, developing, and managing Team Leads.
• Monitoring profitability and key performance metrics.
• Building an effective hypothesis-testing system and scaling successful approaches.
• Developing a learning culture, expertise-sharing processes, and lesson-learning systems.

Important for us:

• Experience in Search arbitrage from 3-5 years, of which from 1 year in the position of Head of MB with 3+ Team Leads in subordination.
• Experience in scaling a team (hiring, adaptation, profit-taking and continuous development).
• Understanding of TikTok Ads and/or Meta (FB) at an expert level, understanding of the essence of RSOC.
• Understanding of unit economics.
• High level of ownership and self-management, ability to keep a high pace without constant control.
• Genuine love for analytics, tests and “digging” into details.
• Strong people management skills.

Will be a plus:

1. English at the level of B2+
2. Automation experience

What you will get:

• Strong infrastructure: campaign management automation + autofill + your own tracker and established end-to-end analytics.
• Professional team: products, designers (+producers), analysts, etc.
• Competitive fixed rate from day one + % of profit.
• Flexible but stable processes without bureaucracy.
• Social package: up to 29 days of vacation and 10 days of sick leave + additional paid days-off.
• Flexible start of the working day - from 8 to 10 (GMT+2), remote format, or offices in Prague and Warsaw + possible relocation.
• We invest in people's development: training, courses, conferences, internal knowledge-sharing initiatives.
• Ambitious goals and environment, space for decisions without micromanagement.

If you are interested in building a profit machine - we will be happy to meet you.

About Us:

We are an IT recruitment agency with over 8 years of experience, helping IT companies in Ukraine and Europe find and hire the most talented specialists. Our team of 10 professionals specializes in high-quality recruitment and headhunting, providing the best service for our clients. Among them are both large companies and promising startups.

Today, we are actively expanding our presence in European markets as well as in Ukraine. We are looking for an ambitious specialist to develop these directions. If you combine the talents of a sales manager, account manager, and lead generator, we are looking for you!
 

Key Responsibilities:

• Actively searching for new clients in Ukraine and Europe for IT recruitment services.
• Working with CRM systems, LinkedIn, Facebook, email marketing, and other channels.
• Creating personalized emails for potential clients and leading them to the stage of phone contact.
• Managing relationships with existing agency clients.
• Conducting calls and presentations for clients: gathering requirements, discussing vacancies, and negotiating cooperation terms.
   

Your Competencies and Skills:

• Experience in B2B sales.
• Ability to find and attract clients via LinkedIn.
• Strong presentation and negotiation skills.
• Experience working with cold and warm databases.
• High level of English proficiency (Upper-Intermediate or higher).
   

Will Be a Plus:

• Understanding of IT recruitment processes as a service.
   

We Offer:

• Competitive salary with bonuses for attracting new clients and successfully closing vacancies.
• Opportunities for professional growth and training.
• A comfortable work environment and team support.
• Career growth.
• 18 working days of paid vacation.
   

Bonus System and Salary Growth:

• Bonuses for each new client.
• Additional bonuses for successfully closed vacancies with active clients.

Join our team to become part of a successful business that transforms the IT recruitment market!

Team Summary
Our IT Infrastructure Department consists of three core specialised functions: IT Support (end-user technical support), Systems Engineering (server, network, and cloud infrastructure administration), and Information Security (cybersecurity).

Our mission is to provide strategic leadership and operational management of the company’s IT infrastructure, ensuring high levels of reliability, security, availability, and scalability.

We are building our work around robust IT Service Management (ITSM/ITIL) practices, continuous infrastructure modernisation, and strict compliance with international information security standards.
The team acts as a tech foundation that effectively serves both our outsourcing business and the company's internal product ecosystem.

Job Summary
We are looking for a seasoned, strategic Head of IT with a proven track record of leading cross-functional teams across IT Support, Infrastructure, and Information Security, and operating effectively in highly ambiguous, fast-paced, and business-critical environments.This role offers high strategic impact, with direct influence on the company’s IT strategy, resource allocation, and C-level technology decision-making. It provides full end-to-end ownership of the IT function — from ensuring high-quality day-to-day support to defining and executing long-term cloud and technology roadmaps, as well as a unique opportunity to lead international compliance and certification initiatives (e.g., ISO standards) from setup through audit execution.

Responsibilities and Duties

• Define and execute the company's IT strategy in alignment with business priorities and long-term goals
• Lead, coach, and develop the IT organization across IT Support, Systems Engineering, and Information Security functions
• Ensure high reliability, availability, and scalability of corporate IT infrastructure and cloud services
• Own corporate information security strategy (including risk management, asset protection, and regulatory compliance)
• Lead international certification initiatives (ISO 27001, ISO 22301, ISO 9001), including policy development and end-to-end audit management
• Manage the IT budget and vendor portfolio, including cost planning, optimization, and contractual negotiations
• Ensure business continuity by maintaining Business Continuity and Disaster Recovery plans (BCP/DR) and leading incident response processes
• Drive key technical initiatives (infrastructure modernization, cloud migration, process automation)
• Develop and continuously improve ITSM processes, SLA governance, and user satisfaction measurement

Qualifications and Skills

• 7+ years of experience in IT, including at least 2 years in a leadership role
• Proven experience leading cross-functional teams across IT Support, Infrastructure, and Information Security functions
• Strong background in managing corporate IT infrastructure and cloud platforms
• Solid understanding of information security practices, including IAM, EDR, SIEM, and vulnerability management
• Hands-on experience with compliance and risk management frameworks, including ISO 27001, ISO 22301, and ISO 9001
• At least Upper-Intermediate level of written and spoken English
• Strong strategic mindset with a hands-on ownership approach and effective communication skills
   

Nice to have

• Experience implementing or migrating enterprise platforms such as ITSM, IAM, or cloud solutions
• Understanding of DevOps practices and their integration into enterprise IT environments
• Familiarity with IT governance frameworks such as COBIT or NIST
• Advanced academic background (Master’s degree or MBA) and/or relevant professional certifications in IT management or information security

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps. 

We are seeking four dynamic Security Sales Executives to lead our sales efforts for security solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player preferably with experience in B2B segment and SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.

Requirements:

• Fluency in Ukrainian.
• At least B2 level in English.
• From 2 years of proven sales experience in SaaS/IaaS fields, IAM, Cloud Security Command Center, VPC Service Controls, Zero-Trust Platforms or security related product selling
• Excellent communication, negotiation, and strategic planning abilities;
• Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.

Responsibilities:

• Develop and execute sales strategies for Security solutions, primarily targeting enterprise clients within the Cloud Markets across EMEA and CEE.
• Conduct high-level negotiations and presentations with major companies across Europe.
• Continuously assess the competitive landscape and customer needs within the cybersecurity and web performance market, adapting sales strategies to meet market demands and drive revenue growth.
• Identify and penetrate new enterprise market segments.
• Work closely with marketing and business development teams to align sales strategies with broader company goals.
• Accurately forecast sales pipelines and provide regular reports on sales activities and performance.

Would be a plus:

• Certifications like Google Professional Cloud Security Engineer, Okta Certified Professional, or CISSP / CISM.
• Experience with DevSecOps practices (specifically securing pipelines in GitLab).
• Familiarity with Zero Trust architecture and Chrome Enterprise security features.

Work conditions:

• Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
• Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
• Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.

When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes. You can withdraw this consent at any time.

About

We’re conducting a customer research study on contract-review habits, pricing, and retention across four US B2B segments for our product Loio (https://loio.com/). We’re looking for someone to recruit respondents, conduct 22–28 video interviews (25–30 min each), and write up the findings.

This role is remote, with US-based respondents, running about 3–5 weeks. Available as project-based.

What You’ll Do

• Recruit respondents through paid panel (Respondent.io, User Interviews)
• Screen candidates using a short, pre-built form
• Conduct 25–30 minute interviews via Zoom/Meet, following our interview guide
• Write a short summary after each interview, same day, including key quotes and metrics

• Track recruiting funnel stats (opens, completions, drop-off)

   

What We’re Looking For

• Experience conducting qualitative or user research in-depth interviews
• Strong English and comfort speaking with US business owners
• Good sense for avoiding leading questions and probing for detail
• Organized, with the ability to turn around clean write-ups quickly
• Comfortable doing outreach for recruiting
• Evening availability

• Nice to have: familiarity with JTBD, the Mom Test method, or pricing research like Gabor-Granger

   

Deliverables

• 22–28 completed interviews, meeting segment quotas
• One written summary per interview
• A short recruiting funnel log

• Availability for a brief kickoff call and a wrap-up call

   

Compensation

Project-based: A fixed fee for the full engagement (can be divided into several payments). Rate depends on experience. Respondent gift cards ($75—$100 per interview) are covered separately by the client.

We are looking for an experienced Zendesk Expert / Zendesk Consultant to help us configure Zendesk properly for our healthcare clients. Now we need a Zendesk specialist who can clarify the client’s operational workflows and configure Zendesk in a clean, scalable, and practical way.

About Project

The goal is to set up Zendesk as a structured ticketing and workflow management system for a healthcare / psychiatry practice.

Zendesk should help the client manage different types of requests, assign tickets to the right team members, improve visibility for team leads, and create a reliable process for tracking open, resolved, and staff-owned tickets.

Our team has already completed integration work between Spruce, GoHighLevel, and DrChrono and we need add ZenDesk

Responsibilities

You will work with the client to clarify requirements, recommend the best Zendesk structure, and configure the Zendesk instance properly.

• Review the client’s current workflow draft and clarify missing requirements
• Recommend the best Zendesk setup for ticket types, groups, roles, ownership, and views
• Configure Zendesk ticket fields, forms, categories, statuses, priorities, tags, and custom properties
• Set up groups and team structure for Support, NPC, Billing, and other departments
• Configure ticket assignment logic, such as round-robin, workload-based assignment, or manual
• Set up triggers, automations, macros, views, and SLAs where appropriate
• Configure email-to-ticket flow
• Help define a clean process for showing Zendesk ticket numbers and ticket links in related systems
• Create reporting views for open tickets, resolved tickets, tickets by owner, and team performance
• Identify risks, edge cases, and limitations before implementation
• Document the final Zendesk configuration and explain it clearly to non-technical staff

Required Experience

Please apply only if you have strong practical experience with Zendesk configuration.

Required skills:

• Proven experience as a Zendesk Administrator, Zendesk Consultant, or Zendesk Implementation Specialist
• Experience setting up ticket fields, forms, views, groups, triggers, automations, macros, and SLAs
• Ability to translate business workflows into a practical Zendesk setup
• Experience running requirements clarification or discovery sessions with clients
• Good understanding of support operations, ticket ownership, team assignment, and reporting
• Strong written and spoken English
• Ability to work independently and communicate clearly

Strong Plus

The following experience is highly preferred:

• Healthcare, medical practice, or HIPAA-related project experience
• Familiar with DrChrono, Spruce Health or GoHighLevel
• Experience with REST APIs, webhooks, n8n or Zapier, Make
• JavaScript, JSON, or API customization experience
• Zendesk certification
   

Important Notes

Our team already has technical integration experience with Spruce, GoHighLevel, and DrChrono. We are not looking only for a developer. We need someone who can own the Zendesk configuration side, ask the right workflow questions, and help the client make good operational decisions.

You should be comfortable saying, “This process needs clarification,” or “This workflow would be better handled this way in Zendesk” and explain why.

We are looking for a NetSuite Technical Engineer to join our team in a growing HVAC and field service business and help maintain and improve our NetSuite environment.

This role is focused on solving complex technical issues, debugging existing customizations, improving scripts and workflows, and implementing reliable solutions inside a production NetSuite environment.

You should be able to investigate problems independently, explain root causes clearly, and communicate technical solutions in English.

Advanced spoken English is mandatory.

Responsibilities:

• Investigate and fix complex NetSuite issues
• Debug existing SuiteScript customizations
• Improve workflows, scripts, and automations
• Propose and implement reliable technical solutions
• Work closely with technical leadership on important decisions

Requirements:

• Strong NetSuite experience
• Strong SuiteScript / JavaScript skills
• Experience with debugging and improving existing code
• Strong problem-solving skills
• Ability to work independently
• Advanced spoken English

Nice to have:

• SuiteQL / Saved Searches
• NetSuite integrations
• ERP systems background
• Experience supporting operations, service, or field-service businesses

Salary: $2500–4000

Format: Full-time, Remote