Jobs at Djinni

About Five Jars

Five Jars is a US-based digital product and engineering company with a distributed team across the United States and Europe.

For nearly 10 years, we have designed, built, integrated, and supported complex digital platforms for nonprofit organizations, membership-based organizations, cultural institutions, healthcare organizations, and other mid-market clients.

Our work includes digital products and platforms, custom integrations, portals and self-service experiences, web and mobile applications, managed services, and our own SaaS products, Screen Pulse and Deyra.

We are now evolving our commercial direction, with a stronger focus on digital products, integrations, platforms, automation, managed services, and recurring product revenue.

We are looking for a hands-on commercial leader who can take ownership of this transition from the business development and sales side.

The Role

This is not a traditional sales management position.

Initially, you will be the primary individual contributor responsible for business development, sales, and presales. You will personally generate and qualify opportunities, run discovery calls, prepare proposals, negotiate, follow up, and close deals.

At the same time, you will help rebuild and improve Five Jars’ commercial function, identify what works, refine our positioning and target markets, establish repeatable acquisition channels, and eventually build a small sales and business development team.

The core mission of the role is simple: build a practical and repeatable commercial function that consistently creates qualified opportunities and converts them into revenue.

What you will do

• Own both pipeline creation and sales conversion, from initial outreach or inbound inquiry through contract signature.
• Build and execute a focused lead-generation strategy across outbound, inbound, referrals, partnerships, previous opportunities, existing clients, events, and other relevant channels.
• Define and refine ICPs, buyer personas, target accounts, priority markets, and qualification criteria.
• Run business-focused discovery calls, identify client needs, stakeholders, budgets, timelines, and decision processes, and translate them into clear commercial solutions.
• Prepare proposals, estimates, presentations, follow-ups, and commercial materials, and independently close straightforward opportunities.
• Lead larger and more complex opportunities, involving founders or technical specialists when their input is needed.
• Review Five Jars’ existing sales process, CRM pipeline, proposals, lost opportunities, and lead sources, and identify where opportunities are being lost.
• Improve qualification, discovery, sales stages, CRM discipline, forecasting, follow-up, sales materials, and commercial KPIs.
• Work with company leadership to refine Five Jars’ go-to-market direction, service packaging, positioning, pricing, target industries, and commercial messaging.
• Develop existing client accounts through consultative conversations around integrations, modernization, digital products, automation, AI-enabled functionality, managed services, and other relevant opportunities.
• Support the commercial development of Five Jars’ SaaS products, Screen Pulse and Deyra, including discovery, demos, proposals, closing, and market feedback.
• Develop referral, technology, agency, and industry partnerships.
• Work closely with marketing, delivery, engineering, and company leadership.
• Over time, identify which commercial capabilities should be added, participate in hiring, and build and manage the future commercial team.

What we are looking for

• Strong experience owning the complete B2B sales cycle in custom software development, digital products, systems integration, digital agencies, or related professional services.
• Proven experience personally generating, qualifying, progressing, and closing opportunities.
• Strong track record selling services to clients in the United States.
• Experience closing mid-market technology or professional services deals, not only low-cost SaaS subscriptions.
• Strong discovery, negotiation, objection-handling, and closing skills.
• Experience preparing proposals, statements of work, estimates, presentations, and RFP responses.
• Ability to understand software delivery well enough to communicate credibly with both business and technical stakeholders.
• Experience building or improving sales and business development processes in an environment where the function was not yet fully established.
• Strong CRM discipline and ability to work with pipeline data and forecasting.
• Ability to operate independently without extensive day-to-day involvement from founders.
• A hands-on mindset. You should be comfortable doing the work yourself before building a team around it.
• Strong written and spoken English, C1-C2 level for non-native speakers.
• Based in Europe or the US, with meaningful overlap with US Eastern Time business hours.

Strong plus

• Experience selling both professional services and software products, building business development functions, working with HubSpot, developing partnerships, or selling digital products, integrations, portals, platforms, SaaS, or managed services.
• Experience or existing relationships in nonprofit, membership, healthcare, fitness, cultural, education, or association markets would also be valuable.

This role may be a strong fit if you are someone who

• Is commercially ambitious but realistic, comfortable with ambiguity, proactive, self-directed, and able to make decisions without waiting for detailed instructions.
• You care more about qualified pipeline and revenue than outreach volume or vanity metrics. You are comfortable challenging assumptions, testing new approaches, and building structure without creating unnecessary bureaucracy.
• You should also genuinely enjoy being hands-on. This is not a role where proposals, follow-ups, outreach, or discovery are delegated to an existing sales team from day one.

What you will have

• You will have access to Five Jars’ existing clients, case studies, proposals, HubSpot data, historical opportunities, and previous commercial efforts.
• You will work directly with company leadership and receive technical support from delivery and engineering specialists for complex opportunities. You will also have support from the existing marketing resource for website, content, campaigns, and sales materials.
• You will have significant ownership of the commercial function and the opportunity to influence sales processes, service packaging, positioning, commercial tools, and future go-to-market direction.
• Once a repeatable commercial model is established, you will have the opportunity to build the future sales and business development team.

What we offer

• Full-time remote work.
• Fixed compensation plus performance-based commission with no artificial earning ceiling.
• Significant ownership and autonomy in building the commercial function.
• Direct access to company leadership.
• Opportunity to influence Five Jars’ future commercial direction.
• Paid vacation, sick leave, and public holidays.
• Professional development and support for relevant industry events.
• Flexible working hours with required overlap with US business hours.

We are looking for a strong Head of HR to join our team. In this role, you will play a key part in developing our people function, supporting business growth through strategic HR initiatives, and building a high-performing and engaged workforce.

Explore opportunities at JustMarkets Tech and become a part of our team of professionals!

Responsibilities

• Develop and implement HR strategy aligned with business goals and company growth plans
• Lead HR Operations, HR Administration, and Office Administration functions
• Oversee the full employee lifecycle: workforce planning, onboarding, performance management, development, engagement, retention, and offboarding
• Partner with leadership on organizational design, workforce planning, team scaling, and talent management
• Advise managers and employees on people-related matters, employee relations, and performance management
• Drive employee engagement, company culture, and employer branding initiatives
• Manage HR budgets and ensure efficient resource allocation
• Monitor HR metrics, reporting, and process optimization to support business decisions

• Oversee HR systems, employee data management, and process automation

   

Requirements

• 5+ years of HR leadership experience, including HR Operations
• Proven experience developing and implementing HR strategies aligned with business objectives
• Experience managing HR budgets
• Strong leadership, stakeholder management, and people management skills
• Experience with HR policies, processes, KPIs, OKRs, and HR analytics
• Hands-on experience with HRM, ATS, CRM, and other HR systems
• Knowledge of relocation, work permits, and immigration processes
• Upper-Intermediate English
• Strong communication, negotiation, analytical, and organizational skills
   

Will be a plus

• Experience supporting international teams and multi-country HR operations

   

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We seek a DevOps Engineer with strong experience in building and maintaining modern cloud infrastructure and CI/CD pipelines. You will support deployments, automate workflows, and help ensure the reliability and scalability of cloud-based applications for both client and internal projects.

🧙‍♂️ In This Role You Will

• Support and maintain CI/CD pipelines for cloud-based applications
• Work with GCP/Azure infrastructure under the guidance of senior engineers
• Maintain and improve GitHub Actions / GitHub Pipelines
• Support multi-stage CI/CD workflows (build, test, deploy)
• Set up DevOps infrastructure for new projects from scratch
• Build and maintain MLOps pipelines for machine learning workflows
• Assist with incident investigation and resolution
• Build and maintain infrastructure as code with Terraform
• Participate in change management and release processes
• Monitor CI/CD pipelines, applications, and infrastructure
• Analyze existing infrastructure and suggest improvements
• Work closely with backend and frontend engineers to support deployments
• Collaborate with an international distributed team
   

🎯 You May Be Interested If

• You enjoy solving infrastructure and automation challenges
• You are excited about building reliable cloud systems and delivery pipelines
• You thrive in a remote-first environment with flexible working hours
• You want to join a small, dynamic team and make a meaningful impact
• You value transparency, respect, and continuous learning
• You are proactive, self-motivated, and eager to grow in DevOps and MLOps
   

🍰 Role Requirements
 

• 3+ years of experience in DevOps / Infrastructure / Platform roles
• Strong understanding of cloud environments (GCP primary, AWS/Azure is a plus)
• Experience working with CI/CD pipelines (GitHub Actions or similar tools)
• Hands-on experience with Terraform (or other IaC tools)
• Strong understanding of Git fundamentals (branches, PRs, tags)
• Experience with Docker and containerized applications
• Working knowledge of Linux (Ubuntu)
• Solid scripting skills (Bash / Shell / Python)
• Familiarity with package managers: apt, yum, brew, npm, pip
• Strong understanding of monitoring and logging concepts
• Willingness to learn and improve security best practices in CI/CD

• English level B2+

   

  ⭐ Nice to Have

• Experience with MLOps tools and workflows (MLflow, Kubeflow, etc.)
• Hands-on experience with N8N workflow automation
• Experience setting up DevOps infrastructure for greenfield projects
• Knowledge of Prometheus and Grafana
• Exposure to cloud networking concepts (reverse proxies, load balancers)
• Experience with incident response or on-call rotations
• Knowledge of CI/CD pipeline security and secret management

• Experience supporting Python/Django or Node.js deployments
   

   

💻 Working Conditions

• This is a fully remote position with the entire team across Ukraine.
• The team collaboratively defines deadlines, ensuring a balanced and manageable workload. The focus is on delivering commitments on time.
• 20 working days of paid vacation per year.
• Financial compensation for completing certifications and encouraging continuous learning and professional development.
• Flexible working hours to promote a healthy work-life balance.
• Collaborative culture with space for autonomy and learning.

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined financial and operational execution.

Yanarchy is more than an agency. We are building an ecosystem of products and services where marketing, data, and retention strategies work together to drive predictable and scalable revenue.

The Role

We are looking for a Retention Manager who will be responsible for building and optimizing our customer lifecycle strategy with a strong focus on retention, repeat purchases, and revenue per user.

This role combines email marketing execution with strategic thinking around customer journeys, monetization funnels, and long-term audience engagement.

You will work on increasing customer lifetime value (LTV) through structured communication, automation, segmentation, and continuous testing.

What You Will Do

• Develop and execute retention strategies across the customer lifecycle
• Build and optimize automated flows (Welcome, Warm-up, Abandoned Cart, Re-engagement, post-purchase sequences, upsell/cross-sell)
• Create targeted campaigns aimed at repeat purchases and reducing churn
• Perform deep audience segmentation based on behavioral and transactional data
• Continuously run A/B tests on subject lines, pricing bundles, hooks, timing, content structure, and CTAs
• Monitor and analyze retention-related KPIs (Repeat Purchase Rate, LTV, Churn Rate, Open Rate, CTR, Conversion Rate)
• Optimize communication based on funnel performance and monetization insights
• Collaborate with content, performance, and analytics teams to align lifecycle communication with broader growth goals

Candidate Expectations

• 1.5–2+ years of experience in retention marketing, lifecycle marketing, or email marketing
• Strong copywriting skills focused on conversion and engagement
• Experience building automated lifecycle flows
• Understanding of monetization funnels, repeat purchase mechanics, and churn reduction
• Analytical mindset and experience working with performance metrics
• Experience with Power BI or similar analytics tools is a strong advantage
• Basic HTML/CSS knowledge for email layout
• English level Upper-Intermediate (B2) or higher

Nice to Have

• Experience in digital products, e-commerce, or subscription-based models
• Experience working with creator-driven or media businesses
• Understanding of performance marketing and paid traffic dynamics

What We Offer

• Fully remote work
• Ownership of lifecycle and retention strategy
• Data-driven environment with room for experimentation
• Competitive compensation
• Paid vacation, sick leave, and personal days off
• Clear processes and collaborative team culture

We’re looking for a Head of People Data & Transformation to build the data, technology, and operating foundation of our People function. You’ll own the transformation of data into a single source of truth, connecting insights across Talent Acquisition, Performance, HRBP, Workforce Management and turning data into actionable, predictive insights for the business.

Responsibilities

• Build and maintain a global People Data Warehouse that brings HR data from different systems into one place
• Own HR Tech roadmap, integrating AI tools, Copilots, and low-code automations to eliminate manual processes and maximize software ROI
• Build executive dashboards and predictive models to drive data-backed strategic decisions
• Design multi-year workforce capacity and headcount forecasting models
• Improve and standardize HR processes across teams
• Manage the department budget, lead vendor vendor selection and procurement, and negotiate optimal global contracts and SLAs

Requirements

• 3+ years of management experience, including team leadership and cross-functional project coordination
• Strong background in HR with a good understanding of HR processes
• Experience integrating data from HRIS, ATS, payroll, and LMS systems
• Strong experience in People Analytics and BI tools such as Power BI, Tableau, or Looker
• Experience with statistical and predictive modeling using Python or R
• Experience working with system integrations, APIs, webhooks, automation tools, and AI/Copilot solutions
• Experience with workforce planning, headcount forecasting, skills gap analysis
• Expertise in Lean/Six Sigma methodologies, process mapping, RACI matrix design, and establishing audit-ready Standard Operating Procedures (SOPs) before system automation
• Strong commercial mindset to translate complex data and tech initiatives into ROI-driven business cases, understanding P&L impacts, org-design metrics
• Upper-Intermediate level of English

Will be a plus

• Knowledge of international data protection requirements, RBAC, data categorization, and auditing of sensitive HR data

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About Creava
Creava is a design agency focused on SaaS, B2B platforms, dashboards and admin panels. We're looking for a Mid-level UX/UI Designer to join us on a project-by-project basis. You'll start with one project, and if it goes well we'll keep bringing you onto new client work as projects come in.

What you'll do on each project

• Design user flows, wireframes and high-fidelity UI in Figma for SaaS/B2B products, dashboards and admin panels
• Work inside existing Figma design systems and component libraries, and extend them where needed
• Use AI tools to move faster on research, ideation or production, without letting quality or original thinking slip
• Explain your design decisions clearly in English, both in writing and on calls with our team
• Hit the agreed milestones and deadlines for each project

What we're looking for

• 2–4 years of experience as a UX/UI Designer
• Strong Figma skills: components, variants, auto layout and design systems
• Proven work on SaaS, B2B, dashboard or admin panel interfaces
• Fluent written and spoken English
• AI tools as part of your everyday workflow, with a solid design process of your own behind them
• A portfolio that shows UX thinking (problem, process, decisions), not just polished screens
• Able to work on your own, deliver on time and share progress without being chased

How to apply
Please send:

1. Your CV and portfolio link
2. 2–3 cases that best show your SaaS or dashboard work, with a sentence or two on your role in each
3. A short note on how you use AI tools in your design process today
4. Your rate and when you could start

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• English level: Upper-intermediate+ 
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.

What we offer:

• Shift schedule: 4 days on / 4 days off, including day and night shifts.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Your daily job will include:

• Collaborate with team members and stakeholders to understand business requirements and automation opportunities.
• Develop and maintain automation workflows and supporting components.
• Integrate solutions with enterprise systems using APIs, databases, files, and cloud services.
• Contribute to AI-enabled automation use cases, such as OCR, LLM integrations, and document-based workflows.
• Perform testing, debugging, deployment, and post-go-live support.
• Prepare technical documentation for the developed solutions.
• Follow development standards and contribute to code quality and reusability.
• Learn and apply new technologies in automation, Azure, and AI.

• Have very good verbal and written technical communication skills in English.

   

We count on your expertise and we prefer:

• 1–3 years of relevant experience in automation development, software development, or system integration.
• Working knowledge of one or more of the following: JavaScript, React, Express.js, Node.js, PostgreSQL, or similar technologies.
• Experience or interest in API integration.
• Exposure to Microsoft Azure or willingness to learn.
• Interest in AI-enabled automation, including LLMs, OCR, or chatbot solutions.
• Good analytical and problem-solving skills.
• Good communication skills in English.
• Ability to work in a collaborative team environment.
• Experience in collaborating with business teams and SMEs within an automation project.

• Experience working in Agile projects.

   

Nice to have:

• Azure AI services.
• REST API integration experience.
• ERP / SAP integration exposure.
• Git, DevOps, or CI/CD familiarity.
• Relevant certifications in Microsoft Azure.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Project work, remote. We need a strong designer who leverages AI tools to iterate fast and deliver production-ready designs with distinct taste and character.

About us

Rendi is an iOS app that teaches languages through one story. The learner plays as Rendi, a little star who has landed in a town of circles. The app has four parts: story lessons, quests (short detective stories where you talk to the characters out loud), a dictionary and an AI helper. It launches on the App Store in November 2026. We are Apprendi FlexKapG, a small team in Vienna.

The project

Design our website and page ecosystem based on what we already have:

Structure and copy: fully mapped out, section by section.

Assets: brand colours, typography guidelines, character art, rooms, town map, real app screens from Figma, quest screen recordings, and voice clips.

Scope:

Main landing page: high-fidelity design covering visual hierarchy, layout, typography, creative staging of characters/screens, motion concepts, and mobile adaptation.

Page design system & templates: design structures for supporting pages based on provided outlines (grammar articles/explanations, blog posts, comparison pages, and creator landing).

Next steps: There is an immediate opportunity to transition to a second project within our team (details to follow).

What matters most to us

Speed of iteration. We want to see initial concepts within a few days, give feedback rapidly, and refine in short, tight loops.

Leveraging AI in the design process. We look for designers who genuinely integrate AI into their workflow (for ideation, layouts, generating variations, custom visuals, or styling) alongside standard design tools like Figma.

How to apply

Send:

Two or three relevant design cases or landing page concepts, with a brief note on how each was created (tools used, timeline).

Your AI design stack: which AI tools you use in your design workflow and for what purpose.

Fraud & Risk Analyst (Full-Time)

We are a parent company developing two AI-powered platforms focused on business budgeting, financial management, payments, and financial infrastructure.

We are looking for a Fraud & Risk Analyst to monitor financial activity, investigate suspicious transactions, and help protect our payment systems against fraud and financial risks.

What You'll Do

• Monitor transactions and identify suspicious financial activity.
• Investigate potential fraud, unusual payment patterns, and high-risk accounts.
• Detect payment fraud, identity fraud, and suspicious account behavior.
• Review transaction data and prepare fraud and risk reports.
• Develop and improve fraud detection rules and monitoring processes.
• Work with engineering and payments teams to strengthen fraud prevention.
• Support KYC, AML, and compliance-related investigations.

Must Have

• 2+ years of experience in fraud prevention, risk analysis, payments, or FinTech.
• Understanding of payment processing, transaction monitoring, and fraud detection.
• Familiarity with KYC, AML, and financial crime prevention.
• Experience using analytical tools, dashboards, or fraud monitoring systems.
• Strong analytical and investigative skills.
• Good Excel or Google Sheets skills.
• Good English communication skills.

Nice to Have

• Experience with payment gateways, banking, or financial platforms.
• SQL, Power BI, Tableau, or similar analytical tools.
• Experience configuring fraud detection rules and alerts.
• Knowledge of chargebacks, card fraud, and account takeover prevention.
• Experience with automated or AI-powered fraud detection.

What We're Looking For

Someone analytical, detail-oriented, and proactive who can independently investigate suspicious activity, identify emerging risks, and help continuously improve our fraud prevention systems.

We are a parent company developing two AI-powered platforms in Fintech focused on business budgeting, financial management, payments, and financial infrastructure.

We are looking for a hands-on IT Operations Engineer to manage our internal IT systems, support employees, and improve the reliability and efficiency of our technology operations.

What You'll Do

• Manage daily IT operations and provide technical support to employees.
• Set up and maintain employee devices, software, and accounts.
• Handle employee onboarding, offboarding, and system access.
• Manage Microsoft 365, internal tools, and user permissions.
• Troubleshoot hardware, software, and network issues.
• Maintain IT equipment, licenses, and asset records.
• Improve and automate internal IT processes.

Must Have

• 2+ years of IT support, systems administration, or IT operations experience.
• Experience supporting Windows and macOS environments.
• Strong understanding of networking (DNS, VPN, TCP/IP, DHCP).
• Experience with Microsoft 365 and user access management.
• Good troubleshooting and problem-solving skills.
• Strong organizational and communication skills.

Nice to Have

• AWS, Azure, or other cloud platform experience.
• Familiarity with Jira, Confluence, or similar tools.
• PowerShell, Bash, or IT automation experience.
• Knowledge of IT security, device management, and access controls.

What We're Looking For

Someone organized, proactive, and technically capable who can take ownership of internal IT operations, solve problems independently, and continuously improve how our teams work.

We are looking for a Middle AI/ML Engineer to develop and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will focus on building and iterating on machine learning and LLM-based solutions, integrating them into Foundry workflows to support analytics, automation, and decision-making. You will collaborate closely with data engineers, business analysts, and domain experts to deliver practical, production-ready AI solutions.

Responsibilities:

• Develop and enhance machine learning and AI models to support predictive analytics, classification, forecasting, and AI-assisted workflows.
• Build AI and ML solutions within Palantir Foundry, using Python and existing Foundry pipelines, Ontology objects, and workflows.
• Apply LLMs and NLP techniques (e.g. prompt engineering, fine-tuning, embeddings, retrieval-augmented workflows) using Palantir AIP for enterprise use cases.
• Collaborate with data engineers to understand data sources, ensure data quality, and prepare datasets for model training and inference.
• Conduct experiments, evaluate model performance, and iterate on features and model approaches.
• Integrate AI models into Foundry workflows to surface insights and support business processes.
• Support model deployment and monitoring by following established team standards and best practices.
• Work closely with business and domain stakeholders to translate requirements into practical AI-driven solutions.
• Document model behavior, assumptions, and limitations to support transparency and compliance.
• Stay up to date with applied AI and GenAI trends and contribute ideas under guidance from senior team members

Requirements:

• 3+ years of experience in machine learning, AI engineering, or applied data science.
• Strong Python skills; experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Hands-on experience with LLMs, NLP, or GenAI use cases (e.g. prompt design, embeddings, text classification, summarization).
• Practical understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and iteration.
• Experience working with structured data (tabular, time series); exposure to text or unstructured data is a plus.
• Familiarity with enterprise data environments and collaborative development workflows.
• Ability to clearly explain model results and AI behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to have: 

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Senior / Lead CRM Retention Manager to take ownership of our retention direction, strengthen CRM communications, and help increase player activity, repeat deposits, LTV, and the overall performance of promotional campaigns.

This role is a great fit for someone who does more than simply launch campaigns. We need a person who can build a strong retention strategy, analyze user segments, identify growth opportunities, manage a team, and turn CRM into a powerful revenue channel.

Key Responsibilities
- Develop and execute CRM and retention strategies aimed at increasing player activity, repeat deposits, LTV, and long-term engagement.
- Manage CRM communications across email, push notifications, web push, SMS, Viber/Telegram, and onsite channels.
- Build, optimize, and scale lifecycle campaigns, including onboarding, activation, reactivation, VIP, churn prevention, winback flows.
- Segment players based on behavior, deposit activity, gaming habits, in/out performance, average deposit, frequency, inactivity period, and other key parameters.
- Develop promotional mechanics and personalized offers for different player segments.
- Analyze campaign performance using key metrics such as open rate, CTR, conversion rate, deposit conversion, retention rate, ARPU, LTV, uplift, and ROI.
- Collaborate with Product, BI, Design, Copywriting, VIP, Support, and Payments teams to launch effective retention activities.
- Manage the CRM calendar, communication frequency, and content quality.
- Lead and support a team of CRM/Retention specialists: set tasks, control deadlines, improve processes, and maintain high-quality execution.
- Identify new growth opportunities in retention, reactivation, monetization, and player engagement.

Requirements
- 3+ years of experience in CRM/Retention, preferably in iGaming, social casino, betting, fintech, gaming, or subscription-based products.
- Experience as a Lead, Senior CRM Manager, or Senior Retention Manager will be a strong advantage.
- Strong understanding of key CRM metrics: retention, churn, LTV, ARPU, ARPPU, conversion rate, deposit frequency, and reactivation rate.
- Experience with segmentation, lifecycle marketing, and personalization.
- Hands-on experience with email, push, SMS, Viber/Telegram, onsite, and web push campaigns.
- Ability to analyze data and make decisions based on performance metrics.
- Experience managing a team, building processes, and prioritizing tasks.
- Strong communication skills and the ability to work with multiple teams at the same time.
- English level sufficient for working with content, tools, and documentation.

Nice to Have
- Understanding of bonus logic, wagering, tournaments, cashback, free spins/free plays, deposit offers, and reactivation mechanics.
- Experience building CRM funnels from scratch.
- Experience with BI dashboards, SQL, or analytics tools.
- Understanding of deliverability, sender reputation, and basic email/push health metrics.

What We Offer
- The opportunity to influence CRM strategy and the overall retention direction of the product.
- Work with large user segments and a strong product team.
- Space for testing, new mechanics, and creative CRM solutions.
- Competitive compensation.
- Professional growth in a dynamic iGaming environment.
- A team that values initiative, analytics, ownership, and results.

Welcome to King Group!

King Group is a place where some of the best professionals from the IT and gambling industries come together to create amazing things. We operate multiple projects in the iGaming industry across the Ukrainian and Tier-1 markets, while also investing in venture startups, promising ideas, and talented people.
 

We are looking for a Senior Sales Manager with experience in B2B iGaming platforms to help expand our partner network and drive new business across Tier-1 markets.

Work format: Remote
 

Your responsibilities:

• Identify and acquire new Tier-1 partners within the iGaming industry, including operators, aggregators, and other strategic partners.
• Leverage your existing professional network and personal database of contacts within the iGaming industry.
• Manage the full sales cycle, from prospecting and initial outreach to negotiations, contract signing, and partnership launch.
• Build and maintain long-term relationships with key decision-makers in the iGaming industry.
• Develop existing partnerships and identify new business opportunities.
• Represent the company at international iGaming conferences and industry events.
• Work closely with internal teams to ensure the successful onboarding of new partners.
   

Requirements:

• Proven experience in Sales / Business Development within the iGaming industry.
• Experience working with B2B iGaming platforms.
• Fluent English.
• Strong experience working with Tier-1 markets and partners.
• An established professional network and personal database of contacts within the iGaming industry.
• Existing relationships with industry partners.
• Strong negotiation and communication skills.
• A proactive, commercially driven, and results-oriented mindset.
   

We offer:

• A competitive salary.
• A direct opportunity to contribute to and impact the company's international growth.
• The opportunity to work with leading iGaming companies and Tier-1 markets.
• Fully covered trips to major international iGaming conferences, including ICE, SiGMA, and iGB.
• Professional growth within a stable and experienced company.
   

If you have a strong professional network, experience working with Tier-1 markets, and a proven track record in iGaming sales, we would love to hear from you!

Security Engineer

Work Type: Full-Time, Remote

We are a parent company developing two AI-powered platforms focused on business budgeting, financial management, payments, and financial infrastructure.

We are looking for a hands-on Security Engineer to help protect our platforms, infrastructure, and internal systems.

What You'll Do

• Monitor, investigate, and respond to security threats and incidents.
• Identify vulnerabilities and recommend security improvements.
• Manage security monitoring, detection, and response systems.
• Review cloud infrastructure, networks, and applications for security risks.
• Support incident response, remediation, and security projects.

• Work closely with our engineering and infrastructure teams to strengthen security.

   

Must Have

• 3+ years of cybersecurity, security operations, or security engineering experience.
• Strong understanding of networking, TCP/IP, DNS, VPNs, and firewalls.
• Experience with Windows and Linux security.
• Knowledge of SIEM, EDR/XDR, and security monitoring tools.
• Understanding of cloud security (AWS, Azure, or GCP).
• Familiarity with identity management, access controls, and Zero Trust principles.
• Good English communication skills.

Nice to Have

• Python, PowerShell, or security automation experience.
• Experience with penetration testing or vulnerability assessments.
• FinTech, payments, or financial infrastructure security experience.
• Relevant cybersecurity certifications.

What We're Looking For

Someone proactive, technically strong, and detail-oriented who can take ownership of security issues, investigate threats, and continuously improve our security infrastructure.