Jobs at Djinni

About TechUnit

TechUnit is a full-cycle digital & development agency combining marketing, technology, and strategy.

We've completed 50+ projects, helped clients raise over $2M, and built a strong team of 20+ specialists working across SaaS, digital tools, and full marketing ecosystems.

We move fast, stay curious, and value people who bring both structure and creativity.

About the Role

We're looking for a Project Manager who can confidently lead both development and marketing workstreams.

You'll be the link between clients and internal teams, ensuring smooth communication, well-organized workflows, and high-quality deliverables across two disciplines — tech and marketing.

Responsibilities

• Act as the main point of contact for clients across combined marketing + development projects.
• Translate client requests into clear tasks for design, development, PPC, SEO, and content teams.
• Oversee digital marketing and development projects from planning to delivery.
• Coordinate cross-functionally with developers, PPC/SEO/content specialists, and analysts.
• Review final deliverables (copy, visuals, functionality, logic) before client handoff.
• Collect feature and campaign requests, and help prioritize sprints/workload accordingly.
• Monitor timelines, budgets, resources, and dependencies across both tracks to keep projects on track.
• Prepare regular client updates, insights, and weekly reports covering both marketing and tech progress.
• Identify risks early, communicate proactively, and resolve issues with structure and empathy.

Requirements

• 2+ years of experience in project management spanning marketing and/or software development.
• Understanding of both digital marketing workflows (Google Ads, SEO, social media) and development workflows (Agile/Scrum, release cycles).
• Experience with project tools (ClickUp, Notion, Trello, Jira, or similar).
• Ability to switch context comfortably between technical and marketing conversations.
• Strong analytical thinking and ability to make data-driven decisions.
• Excellent communication skills and ability to align different teams.
• High level of organization, attention to detail, and time-management.
• Empathy and people-first mindset.

Nice to have: experience managing full-funnel projects (from ad campaign to landing page to product feature) end-to-end.

Why Work With Us

• Diverse projects across marketing and tech.
• Supportive, collaborative team environment.
• No micromanagement and no chaos — we respect your time and workflow.
• Healthy, non-toxic culture with constructive feedback.
• Fully remote and flexible environment.
• We cover your professional development (courses, certifications, tools).

• Competitive compensation based on experience (freelance or long-term options).

   

Hiring Process

1. Send your CV and a short note about recent projects.

2. Intro call.

3. Small practical task (project scenario or timeline).

4. Call with our team lead or CEO.

5. Offer & onboarding.

How to Apply

Send your CV and a short note answering:

What's the most challenging project you've managed that combined both marketing and tech, and what did you learn from it?

We are looking for a Middle/Senior ML Engineer to turn loosely framed business problems into reliable, actionable models for a proprietary trading platform that connects traders with funding opportunities. You will work in a high-load, low-latency environment processing millions of events in real time, taking ownership from problem framing and feature engineering through model testing and business-ready results.

Required for this role

• Solid grounding in machine learning theory, with the ability to explain and justify modeling decisions beyond library calls.
• Hands-on experience with Python, NumPy, SciPy, Pandas, and Scikit-learn.
• Experience working with PySpark, including MLlib, for data processing and machine learning.
• Practical experience with XGBoost or other gradient boosting methods (GBM).
• Understanding of logistic regression and its practical application to business problems.
• Experience with survival analysis or time-to-event modeling.
• Knowledge of hierarchical modeling methods and when to apply them.
• Experience using MLflow or comparable experiment and model tracking tools.
• Ability to independently frame a problem from rough context, engineer features, build and test models, and translate results into actions the business can use.
• Strong communication and comfort with ambiguity, including asking questions and flagging unclear assumptions early.

Nice to have

• Familiarity with Microsoft Fabric.

Your responsibilities

• Take loosely framed business problems and develop appropriate ML solutions from scratch.
• Explore data, test hypotheses, and iterate on potential approaches in notebooks.
• Engineer features and build models using gradient boosting, logistic regression, survival analysis, or hierarchical methods, depending on the problem.
• Select rigorous, relevant evaluation metrics based on the business objective and modeling approach.
• Validate whether models hold up against the available data and intended use case.
• Translate experimental findings and model results into clear, actionable outcomes for the business.
• Challenge problem framing when assumptions do not hold, and communicate questions, risks, or blockers early.

What you get

Your time off

• 18 paid vacation days and 10 paid sick days annually
• 10 Ukrainian public holidays
• Maternity and paternity leaves
• Marriage and Parenthood Package
• Additional leave for major life events
• Sabbatical leave opportunities

Learning & growth

• Sombra University workshops and internal learning programs
• Tech Communities and knowledge sharing sessions
• Language courses and workshops
• Mentorship opportunities

Health & well-being

• Sports compensation or health insurance coverage
• Participation in races and marathons
• Corporate doctor (telemedicine)
• Well-being initiatives and workshops

And even more

• Company-provided technical equipment
• PE administration and tax support
• Internal referral program
• IT Club loyalty program
• Company events and volunteering initiatives

Before you apply

Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.

If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.

Role Overview:

We are looking for a PHP professional for a client who provides ongoing support for an existing project built on Laravel/Symfony/React technologies. Their approach to implementing features is characterised by a high level of responsibility and attention to detail.

Key Responsibilities:

— Analyse, design, develop, as well as implement and document RESTful services and APIs;

— Troubleshoot software and product databases to ensure functionality;

— Write object-oriented, clean, and maintainable code;

— Implement common APIs based on architecture guidelines and frameworks;

— Integrate data storage solutions;

— Identify potential process improvement areas;

— Work in a self-testing paradigm without dedicated manual QA engineers.

Ideal profile for the position:

5+ years of development experience in PHP 7, 8 and an ability to demonstrate skills and competence in:

— OOP, SOLID principles, design patterns usage (KISS / DRY);

— Experience in building REST APIs;

— Experience with Laravel/Symfony framework;

— Experience with PostgreSQL, MongoDB, Redis;

— Experience with Docker;

— Experience with Git / GitLab;

— Level of English language - upper-intermediate and higher.

What will be an advantage:

— Self-organised, proactive attitude;

— Experience with NodeJS/JavaScript/React;

— Experience with ELK.

The company guarantees you the following benefits:

— Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;

— Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.

— Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.

— Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.

— Paid Time Off: Prioritise work-life balance with paid vacation and sick leave days to prevent burnout;

— Career Development: Access continuous learning and career development opportunities to enhance your professional growth;

— Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;

— Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;

— Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;

— Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;

— Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

1. An interview with a Recruiter to get to know you and your experience;
2. A 1.5-hour technical interview to check your hard skills;
3. A 1-hour final interview with the Hiring Manager and team members to assess how well you align with the company culture and working style.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

Moldindconbank is looking for a Creatio System Analyst to join a digital transformation project focused on designing, configuring, and optimizing a Unified Front System (UFS) on the Creatio platform. The role involves consolidating fragmented applications into a “Single Window” ecosystem supporting SME lending, Retail operations, and Contact Center activities.

The purpose of the role is to translate complex banking requirements into clear technical specifications, scalable architecture, and efficient functional solutions, contributing to system performance, stability, and security.

What you will do :

• Design the solution architecture, including data models, object structure, and business logic within Creatio, ensuring scalability and performance
• Collect and formalize business requirements in collaboration with Product Owners (SME and Retail flows)
• Design complex integrations with Core Banking (ABS B2), Card Processing, DWH, and Telephony (Asterisk)
• Prepare detailed API specifications (REST, SOAP, OData)
• Configure Business Processes (BPMN), Dynamic Cases (DCM), and UI pages (Freedom UI) using no-code / low-code tools, leaving complex C# logic to developers
• Maintain complete technical documentation in Confluence (ER diagrams, sequence diagrams, data mapping)
• Support implementation and delivery, including participation in User Acceptance Testing (UAT)
• Monitor and optimize system performance in collaboration with development and QA teams
• Contribute to system modernization, migration, and CRM expansion initiatives

What we are looking for :

• Higher education in IT or equivalent experience
• At least 3 years of experience as a System Analyst, including 1–2 years on the Creatio (Terrasoft) platform
• Strong SQL skills (complex queries for data analysis)
• Experience with API integrations (REST, SOAP, Webhooks) and tools such as Postman / SoapUI
• Understanding of data formats such as JSON and XML
• Good knowledge of BPMN 2.0 and UML (sequence, activity, component diagrams)
• Understanding of banking processes (Credit Pipeline, KYC/KYD, Customer 360, Loan Origination) is an advantage
• Experience with high-load systems and database optimization (PostgreSQL) is an advantage
• Basic knowledge of C# (.NET) or JavaScript is an advantage
• Experience migrating legacy systems to modern CRM platforms is an advantage
• Strong analytical and problem-solving skills
• Ability to work effectively in cross-functional teams

What we offer :

• Individual career development and growth path
• Performance-based bonus system
• Continuous professional and personal training
• Participation in internal clubs and team-building activities
• Preferential banking products for employees

About TechUnit

TechUnit is a full-cycle digital & development agency combining marketing, technology, and strategy.

We've completed 50+ projects, helped clients raise over $2M, and built a strong team of 20+ specialists working across SaaS, digital tools, and full marketing ecosystems.

We move fast, stay curious, and value people who bring both structure and creativity.

About the Role

We're looking for a Marketing Project Manager who leads with clarity, empathy, and precision.

You'll be the link between clients and our marketing team, ensuring smooth communication, well-organized workflows, and high-quality campaign delivery.

Responsibilities

• Act as the main point of contact for clients and manage relationships.
• Translate client goals into clear tasks for PPC, SEO, SMM, and content specialists.
• Oversee digital marketing projects from strategy to execution.
• Coordinate with PPC, SEO, content, and analytics specialists.
• Review final deliverables (copy, visuals, campaign logic) before client handoff.
• Collect campaign requests and help prioritize workload across the marketing team.
• Monitor budgets, timelines, and dependencies to keep campaigns on track.
• Prepare regular client updates, performance insights, and weekly reports.

• Identify risks early, communicate proactively, and resolve issues with structure and empathy.

   

Requirements

• 2+ years of experience in project management within marketing, SEO, or PPC.
• Solid understanding of digital marketing workflows (Google Ads, SEO, social media, content).
• Experience with project tools (ClickUp, Notion, Trello, or similar).
• Comfort working with marketing analytics and reporting dashboards.
• Strong analytical thinking and ability to make data-driven decisions.
• Excellent communication skills and ability to align different teams.
• High level of organization, attention to detail, and time-management.
• Empathy and people-first mindset.

Nice to have: experience with e-commerce marketing or influencer/SMM campaigns.

Why Work With Us

• Diverse projects across marketing and tech.
• Supportive, collaborative team environment.
• No micromanagement and no chaos — we respect your time and workflow.
• Healthy, non-toxic culture with constructive feedback.
• Fully remote and flexible environment.
• We cover your professional development (courses, certifications, tools).

• Competitive compensation based on experience (freelance or long-term options).

   

Hiring Process

1. Send your CV and a short note about recent projects.

2. Intro call.

3. Small practical task (project scenario or timeline).

4. Call with our team lead or CEO.

5. Offer & onboarding.

How to Apply

Send your CV and a short note answering:

What's the most challenging marketing campaign you've managed, and what did you learn from it?

Gravira Group

Luck doesn’t happen. It accumulates.

At Gravira Group, we believe exceptional results are built through thousands of smart decisions, fast experiments and people who care enough to ask one more question.

That’s what Gravity of Luck means to us.

We’re building one of the fastest-growing iGaming products in Tier-1 markets, and we’re looking for a hands-on Media Buyer who knows how to turn creative testing, data and disciplined execution into profitable growth.

About Gravira Group

Gravira Group is a fast-growing international iGaming company focused on Tier-1 markets.

We build and scale our own products by combining Product, Acquisition, CRM, Payments, Engineering and Analytics into one high-performance system.

We move fast.

We make decisions based on data.

We trust ownership over bureaucracy.

Our main acquisition focus is Facebook (Meta) and Canada, and we’re looking for a Media Buyer who can take ownership of paid acquisition and scale profitable traffic.

Why this role exists

Paid acquisition is one of the key growth engines of the business.

Scaling isn’t simply about increasing budgets.

It’s about finding the right combination of angle, creative, funnel, traffic source and GEO, then knowing when to scale, when to optimize and when to stop.

Your mission is to turn testing and data into profitable acquisition across Tier-1 markets, with a strong focus on Canada.

You’ll own campaigns from planning and launch through optimization and scaling, with direct impact on acquisition performance and revenue.

What You’ll Own

• Planning and executing paid acquisition campaigns across Facebook (Meta) for Gambling in a policy-compliant way.
• Working across iOS, PWA and Android flows.
• Building, testing and scaling bundles including angles, creatives, pre-landers, landers and funnels.
• Optimizing campaigns against CPA/FTD, ROAS, CTR, CVR and payback targets.
• Running structured A/B and multivariate testing.
• Managing and pacing $30k+ monthly budgets with clear caps, rules and daily P&L control.
• Setting up and maintaining tracking in Keitaro and/or Binom.
• Ensuring clean attribution and reliable campaign reporting.
• Analysing cohorts and GEO/channel performance.
• Making daily scale/kill decisions based on data.
• Working closely with Design on static, motion and UGC creatives.
• Collaborating with CRM on retargeting initiatives.
• Working with Product and BI on dashboards, reporting and performance insights.
• Sourcing and validating new traffic sources, placements and whitelists.

• Negotiating with traffic source representatives where relevant.

   

What Success Looks Like

Six months after joining Gravira Group:

• Paid acquisition is scaling profitably across Tier-1 markets.
• Canada is delivering consistent and scalable acquisition performance.
• Campaign budgets are managed with clear discipline and daily P&L visibility.
• New creative angles, bundles and funnels are being tested consistently.
• Winning combinations are identified and scaled quickly.
• Underperforming campaigns are identified and stopped before they create unnecessary losses.
• Tracking and attribution remain clean and reliable.
• Campaign decisions are driven by data, cohort performance and clear profitability targets.

• The acquisition team has a repeatable process for testing, validating and scaling new opportunities.

   

We’re Looking For Someone Who

• Has 2+ years of media buying experience in the Gambling vertical, primarily with Facebook (Meta).
• Has proven experience launching and optimizing iOS, PWA and Android apps or flows.
• Has recent successful campaigns from the last 2–3 months that you can walk us through — from goal and setup to results.
• Has hands-on Tier-1 experience, with Canada (CA) being a must.
• Has practical experience with Keitaro and/or Binom.
• Is comfortable managing $30k+ monthly budgets with disciplined testing and daily optimization.
• Can consistently find and generate new bundles across angles, creatives and flows.
• Understands performance metrics and can make fast scale/kill decisions.
• Takes ownership of results and can work independently.
• Is reliable, execution-focused and comfortable working at speed.

• Communicates clearly in written and spoken English.

   

Nice to Have

• Experience with allowlists, policy approvals and responsible-gaming messaging for Tier-1 markets.
• Familiarity with spy tools such as Adplexity or Anstrex.
• Experience working with UGC and motion creative pipelines.
• Experience with GA4, Looker, Tableau or advanced spreadsheet analysis.

• Strong understanding of creative testing and performance-driven production workflows.

   

Why Gravira Group

This is a role for someone who likes to see the direct connection between their decisions and the numbers.

You’ll have direct access to decision-makers and short feedback loops.

You won’t need to wait weeks to test an idea.

You’ll have autonomy to launch, analyse, optimize and scale — with clear responsibility for the results.

We value:

Ownership over micromanagement.

Speed over unnecessary processes.

Testing over assumptions.

Profitability over vanity metrics.

And people who are willing to take responsibility for what happens after they press Launch.

Build Gravity of Luck

At Gravira Group, luck isn’t random.

It’s the result of curiosity.

Of ownership.

Of speed.

Of hundreds of tests, decisions and optimizations that compound over time.

If you know how to turn a new angle into a winning bundle, a winning bundle into scalable traffic, and data into the next decision, you’ll feel at home here.

Build Gravity of Luck with us.

Gravira Group

Luck doesn’t happen. It accumulates.

At Gravira Group, we believe exceptional results are built through thousands of smart decisions, fast experiments and people who care enough to ask one more question.

That’s what Gravity of Luck means to us.

We’re building one of the fastest-growing iGaming products in Tier-1 markets, and we’re looking for someone who knows how to build strong affiliate partnerships, scale high-quality traffic and turn performance into revenue.

About Gravira Group

Gravira Group is a fast-growing international iGaming company focused on Tier-1 markets.

We build and scale our own products by combining Product, Acquisition, CRM, Payments, Engineering and Analytics into one high-performance system.

We move fast.

We make decisions based on data.

We trust ownership over bureaucracy.

We’re looking for a Senior Affiliate Manager who can strengthen our Affiliate Department and help scale high-quality traffic across Canada, Germany and Austria.

Why this role exists

Affiliate growth is not about simply bringing more traffic.

It’s about bringing the right traffic.

The right partner, the right deal, the right traffic source and the right optimization can directly impact revenue and profitability.

Your mission is to build and manage revenue-driving affiliate partnerships, continuously improve their performance and expand our access to high-quality Tier-1 traffic.

You’ll own the relationship with affiliates from acquisition and onboarding through performance optimization and long-term growth.

What You’ll Own

• Searching for, onboarding and managing affiliates and webmasters with high-quality traffic from FB, SEO, ASO and PPC.
• Running cold outreach to identify and activate new partners.
• Building and maintaining long-term relationships with affiliates and webmasters.
• Driving performance growth across existing partnerships.
• Analysing traffic sources, performance metrics and ROI.
• Working towards ROMI 100%+ across relevant campaigns.
• Negotiating commercial deals and optimizing partnership conditions.
• Identifying top-performing partnerships and scaling them.
• Collaborating with Marketing and Product teams to launch new offers and improve conversion.
• Monitoring daily statistics, payments and fraud indicators.
• Identifying traffic quality issues and performance opportunities.
• Expanding and diversifying traffic channels across CA, DE and AT.

• Continuously testing new partners, traffic sources and approaches to affiliate acquisition.

   

What Success Looks Like

Six months after joining Gravira Group:

• A strong portfolio of active Tier-1 affiliate partnerships has been built.
• High-quality traffic volumes from CA, DE and AT are growing.
• Top-performing partners are being scaled systematically.
• Affiliate campaigns are meeting or exceeding profitability expectations.
• Traffic quality and performance are continuously monitored and optimized.
• New affiliates are being consistently sourced and activated through both outreach and existing networks.
• Partnerships generate measurable contribution to revenue and business growth.
• Traffic sources are becoming more diversified across FB, SEO, ASO and PPC.

• Affiliate performance is driven by data rather than assumptions.

   

We’re Looking For Someone Who

• Has 2+ years of experience as an Affiliate Manager / Partner Manager in iGaming.
• Has proven experience working with CA, DE and AT markets.
• Has a strong understanding of affiliate management, traffic arbitrage and performance marketing.
• Has hands-on experience with analytics and affiliate technology such as Postback, Voluum, Binom, Keitaro or similar platforms.
• Can analyse traffic performance and make data-driven decisions.
• Has strong negotiation, communication and presentation skills.
• Understands the financial side of affiliate partnerships and works with clear performance goals.
• Takes ownership of results rather than simply managing relationships.
• Is comfortable working in a performance-driven environment.

• Has English at B2 level or higher.

   

Nice to Have

• Your own database of Tier-1 affiliates or webmasters.
• Experience with cold outreach and onboarding new affiliates.
• Existing partnerships with SEO, ASO or PPC webmasters.
• Strong network across CA, DE and other Tier-1 markets.

• Experience working in startups or fast-moving iGaming environments.

   

Why Gravira Group

This is a role for someone who wants to have a direct impact on affiliate growth.

You’ll work with Tier-1 traffic and high budgets, with a clear connection between your decisions and business results.

You’ll have the opportunity to implement your own affiliate strategy, test new approaches and build partnerships that directly contribute to revenue.

We value:

Ownership over bureaucracy.

Performance over activity.

Speed over unnecessary processes.

Long-term partnerships over short-term wins.

And people who take responsibility for the numbers they influence.

You’ll also have a competitive compensation model based on base salary + % of profit, giving you the opportunity to grow your income together with the results you generate.

Build Gravity of Luck

At Gravira Group, luck isn’t random.

It’s the result of curiosity.

Of ownership.

Of speed.

Of the right partnerships.

And of hundreds of small decisions that compound into measurable growth.

If you know how to find the right affiliate, build the relationship and turn quality traffic into revenue, you’ll feel at home here.

Build Gravity of Luck with us.

Join Breeze as a Community Marketing Specialist and help shape how millions of people discover and trust our brand across online communities. You'll build Breeze's presence on Reddit and Threads across genuine engagement, participating in meaningful discussions, and helping people discover Breeze through valuable contributions rather than traditional marketing.
 
Who We Are:
Our mission is to provide access to a tool for deep self-discovery. Our product, Breeze, empowers over 17 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s "New Apps We Love".
 
Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.
   

Your Role:

• Build and grow Breeze's organic presence across Reddit, Threads, and other community-driven platforms.
• Find and join relevant discussions, contributing thoughtful comments and posts that provide value while strengthening Breeze's reputation.
• Develop community engagement playbooks, defining how, when, and where Breeze should participate in conversations.
• Monitor conversations about Breeze, competitors, mental health, self-discovery, and personal growth to identify trends, sentiment shifts, and engagement opportunities.
• Collaborate with the Marketing, Content, and Growth teams to transform community insights into content ideas and product opportunities.
• Track key metrics including brand sentiment, community engagement, share of voice, referral traffic, and AI search visibility.
• Stay on top of platform trends, moderation policies, and the evolving role of communities in AI-powered search experiences.
• Leverage AI tools to research discussions, streamline workflows, generate insights, and improve content creation.
   

About You:

• 2+ years of experience in Community Management, Organic Social, Content Marketing or a similar role.
• Strong understanding of Reddit and Threads, including community culture, moderation, platform etiquette, and engagement best practices.
• Solid understanding of technical requirements for managing multiple Reddit accounts safely (experience with anti-detect browsers like AdsPower/Multilogin, dedicated proxies, footprint management, and warming up accounts to avoid shadowbans and strict platform filters).
• Excellent copywriting skills — you know how to write comments and posts that feel helpful, authentic, and human.
• Ability to spot trends, join relevant conversations, and build brand trust through meaningful community engagement.
• Analytical mindset with experience measuring community performance, audience sentiment, and engagement metrics.
• Confident using AI tools (ChatGPT, Claude, Perplexity, etc.) to improve research, content creation, and productivity.
• English proficiency at B2+ level (Upper-Intermediate and higher).
• Self-starter who enjoys experimenting, taking ownership, and building new processes from scratch.
• Strong communication skills and the ability to collaborate effectively across different teams.
   

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions! 

We are looking for an experienced Head of customer Support to lead and scale customer support for a fast-growing B2C mobile entertainment platform focused on episodic series and digital content.

You will own support operations, manage the team, improve processes, introduce AI-powered automation, and work closely with Product & R&D to improve the customer experience.

Key Responsibilities

• Lead and scale the User Support team and operations.
• Oversee high-volume customer inquiries related to accounts, subscriptions, In-App Purchases, payments, refunds, and content access.
• Manage support via Zendesk, App Store, and Google Play.
• Build escalation processes and work closely with Product & R&D.
• Analyze customer feedback and identify product issues.
• Implement AI automation, self-service, macros, workflows, and AI agents.
• Build and maintain the Knowledge Base and Help Center.

Requirements

• 4+ years in Customer Support, Customer Success, or Support Operations.
• 2+ years in a leadership/management role.
• Proven experience scaling B2C customer support operations.
• Strong experience with mobile apps (iOS/Android) and high-volume support.
• Hands-on experience with In-App Purchases, subscriptions, refunds, and Apple/Google payment flows.
• Experience with Zendesk, Intercom, or similar tools.
• Strong understanding of KPIs, SLAs, QA, automation, and escalation processes.
• Experience building AI-powered support automation from scratch.
• Experience working with Product/Engineering teams.
• English B2/C1.
• Strong analytical, organizational, and leadership skills.

Nice to Have

• Experience in streaming, entertainment, gaming, SaaS, or digital media.
• Experience with subscription-based products.
• Experience with Braze, Mixpanel, Amplitude, or Firebase.
• Experience with App Store / Google Play reviews and support at scale.
• Experience at a well-known or high-growth B2C company.

What We Offer

• Remote work.
• High level of ownership and impact.
• Opportunity to build and scale the support function from the ground up.
• Competitive compensation based on experience and proven track record.

Project Description:

Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.

We are looking for a C++ software engineer/developer with experience in implementation of backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

Responsibilities:

• Develop high-quality software, design, and functional documentation
• Provide estimates for specific software feature implementation
• Identify, prioritize, and execute tasks in the software development life cycle
• Build unit tests for your code
• Automate tasks through appropriate tools and scripting
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Ensure software is up-to-date with the latest technologies and standards

Mandatory Skills Description:

• Strong hands-on C++ experience (minimum 8 years) on Linux.
• Experience developing under Linux (important)
• Ability to collaborate in a team-focused environment
• Excellent analytical skills and a real passion for solving problems
• Experience with Docker, AWS
• Knowledge of git concepts, CI/CD, release strategy, branching strategy, and development / release pipelines.

Nice-to-Have Skills Description:

• Experience working with Market Data and Trading
• Experience with high-performance, low-latency systems

Requirements:
— 1+ years of hands-on experience in IT outsourcing marketing 

— Proven exposure to marketing for international markets (US / EU).

— Experience managing LinkedIn activities and creating engaging content for a B2B audience.

— Solid research skills with the ability to analyze target industries, companies, and ideal customer profiles (ICPs).

— Hands-on ability to create various content assets: LinkedIn posts, blog articles, case studies, one-pagers, and sales presentations.

— Basic experience with email marketing campaigns or newsletter setups (or ability to pick it up immediately).

— Ability to collaborate effectively with Sales / Business Development to understand their collateral and lead gen needs.

— Proactive mindset with a high degree of self-organization, being able to take tasks from brief to completion.

Nice to Have:

— Practical experience with AI content and research tools.

— Basic knowledge of SEO principles, WordPress/Webflow updates, or Google Analytics.

— Hands-on experience with email automation or CRM tools.

Role Responsibilities:

— Plan and run marketing activities based on company and sales goals.
— Research target markets, industries, companies and potential customers.
— Create and manage content for LinkedIn and other relevant channels.
— Prepare case studies, success stories, presentations, one-pagers and other materials for Sales.
— Support LinkedIn and outbound campaigns with content, research and ideas.
— Manage and update website content and landing pages.
— Test new channels, content formats and marketing ideas.

Hiring Stages: HR Interview, Technical Interview

About SPG

SPG is a luxury innovation studio operating within a wider international technology group of 70+ people, spanning drones, robotics, AI platforms, and premium digital products. SPG works at the intersection of technology and high-end brand storytelling, delivering projects for cultural institutions, luxury consumer brands, and premium real estate and lifestyle clients across the region.

About the Role

We are looking for a Social Media and Marketing Manager to lead and expand our presence in Saudi Arabia. You will own content creation and social media strategy across our channels, turn our projects and partnerships into clear, credible stories for technical, government, and luxury-brand audiences, and manage our conference and exhibition presence in the region, from planning through post-event content.

Responsibilities

• Develop and execute a Saudi-focused content and social media strategy
• Create and manage content across LinkedIn, Instagram, X and other relevant channels
• Translate complex projects and partnership agreements into compelling, brand-aligned stories
• Plan and support event and exhibition presence, including pre- and post-event content
• Collaborate closely with our 2 in-house designers and the wider international team

Requirements

• Proven experience in social media and content management (marketing manager level)
• Strong writing and storytelling skills in English
• Comfortable working with technical and luxury-brand content alike
• Ability to work independently in a remote, international team environment

• Experience with content planning tools, basic analytics, and campaign management

   

Details

• Employment type: Contract-based
• Location: Fully remote, reasonable overlap with working hours expected
• Compensation: Determined case by case based on fit and experience

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.

Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank's products and services, and develop their business, because we are #TogetherWithUkraine.

Your future responsibilities:

• Jira Core Configuration (Workflows, Schemes, Screens, Custom Fields)
• Process Automation using Jira Automation and ScriptRunner (Groovy)
• Integrating Jira with External Systems via REST API and Webhooks
• Evaluating, Administering, and Configuring Atlassian Marketplace Apps (ScriptRunner, Structure, Xray, eazyBI)
• Translating Business Requirements into Tailored Jira Solutions
• Providing L2/L3 Technical Support and Issue Troubleshooting
• Managing User Access, Groups, and Security/RBAC Schemes

Your skills and experience:

• 2–3+ years of hands-on experience in Jira administration (Data Center and/or Cloud)
• Strong knowledge of Jira core configuration and advanced JQL
• Practical experience writing Groovy scripts with ScriptRunner (listeners, behaviours, post-functions)
• Hands-on experience with native Jira Automation rules
• Practical experience with Jira REST API and webhooks
• Administration experience with key Marketplace apps (ScriptRunner, Structure, Xray, eazyBI)
• Proven L2/L3 troubleshooting skills and technical issue resolution
• Understanding of user management, RBAC, and access control models
• Strong communication skills and experience supporting end-users
• Software development background (Java, Groovy, Python, or JavaScript) is a strong plus

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional "maternity leave" for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank's veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans' return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

__________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави. 

У Райфі працює понад 5 тисяч співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує 900+ фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,5 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною.  

Твої майбутні обов’язки: 

• Налаштування Jira Core (робочі процеси/Workflows, схеми, екрани, користувацькі поля)
• Автоматизація процесів за допомогою Jira Automation та ScriptRunner (Groovy)
• Інтеграція Jira з зовнішніми системами через REST API та Webhooks
• Оцінка, адміністрування та налаштування плагінів Atlassian Marketplace (ScriptRunner, Structure, Xray, eazyBI)
• Трансляція бізнес-вимог у готові рішення в Jira
• Надання технічної підтримки L2/L3 та усунення несправностей (troubleshooting)
• Управління доступом користувачів, групами та схемами безпеки/рольової моделі (RBAC)

Твій досвід та навички:

• 2-3+ роки практичного досвіду адміністрування Jira (Data Center та/або Cloud)
• Глибокі знання базової конфігурації Jira (Jira core) та розширеного JQL
• Практичний досвід написання скриптів на Groovy за допомогою ScriptRunner (listeners, behaviours, post-functions)
• Практичний досвід роботи з вбудованими правилами Jira Automation
• Практичний досвід роботи з Jira REST API та вебхуками (webhooks)
• Досвід адміністрування ключових плагінів Marketplace (ScriptRunner, Structure, Xray, eazyBI)
• Підтверджені навички усунення несправностей (troubleshooting) на рівнях L2/L3 та вирішення технічних проблем
• Розуміння моделей управління користувачами, рольового доступу (RBAC) та розмежування прав
• Сильні комунікативні навички та досвід підтримки кінцевих користувачів
• Досвід у розробці програмного забезпечення (Java, Groovy, Python або JavaScript) буде вагомим плюсом

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку 
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі 
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах 
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

AVELaunch Books is a team that creates non-fiction books end-to-end for entrepreneurs, coaches, consultants, and thought leaders. We help experts turn their knowledge and experience into a structured, meaningful book - a tool for influence, trust, and business growth. We work deeply with each client: preserving their unique voice, building a strong narrative, and delivering a product that establishes authority in their field.

We're a young team with evolving processes. We need people who are comfortable with uncertainty, take ownership of their work, and help build systems - not just follow them.

About the Role:

We're looking for a Project Coordinator to make our book project delivery more predictable, structured, and transparent. You'll manage book projects end-to-end: planning, deadline tracking, team and client coordination, risk management, and keeping documentation in order. This is a great fit if you want to grow into a full PM role in a creative and meaningful niche.

     Responsibilities:

• Plan project stages, deadlines, milestones, and owners.
• Assign and clarify tasks for writers, editors, and designers; track execution.
• Collect status updates; identify blockers, delays, and resource overloads.
• Communicate with clients / authors: prep for meetings, log decisions, write concise summaries.
• Maintain project tools: ClickUp, Notion, Google Sheets - tasks, checklists, trackers.
• Prepare regular project updates for the COO.
• Identify risks early; escalate with proposed solutions.
• Track payment-linked project stages and sync with stakeholders.
• Spot process gaps and suggest simple improvements.

     Requirements:

• 0.5+ years as Junior PM / Project Coordinator / PM Assistant / Operations Coordinator.
• Experience managing several projects or task streams simultaneously.
• Hands-on work with a team: task assignment, deadline control, status collection.
• Strong understanding of PMBOK, Lean, Scrum.
• Understanding of the project lifecycle: start, planning, execution, control, close.
• Ability to maintain trackers, notes, checklists, and project documentation.
• Familiarity with risks, blockers, stakeholders, and project communication.
• Ukrainian - fluent. English - B2.

     Soft Skills:

• Systematic thinking and attention to detail.
• Strong sense of ownership and proactivity.
• Clear, timely communication.
• Flexibility and comfort with ambiguity.
• Ability to hold context across multiple projects.

• Escalate problems with solutions, not just flags.

   

  Nice to Have:

• Experience in publishing, content, marketing, or educational projects.
• Experience working with authors, coaches, or consultants.
• Hands-on experience applying PMBOK, Lean, and Scrum concepts.
• Experience with Risk Registers, delivery metrics, or simple dashboards.
• Use of AI tools (Claude, ChatGPT, Gemini) for notes or summaries.

• Basic facilitation or negotiation skills.

   

  Tools:

• Google Workspace (Docs, Sheets, Drive, Calendar), Zoom / Google Meet.
• ClickUp / Trello / Asana / Notion or similar PM tool.
• Claude Cowork.

• Nice to have: Miro / Mural, tl;dv, AI tools.

   

  Conditions:

• Fully remote, full-time, Mon–Fri, flexible hours.
• 3-month probation period.
• Fixed salary + KPI-based bonuses.
• 21 calendar days of vacation + 1 day for your birthday.

• Sick leave covered.

   

  Hiring Process:

• Pre-screen call.
• Test assignment.
• Final interview.
• Offer, onboarding, and start.

If you want to be part of a team that creates products shaping perception and strengthening clients’ expert positioning, we’d love to hear from you.

Summary

• Senior AI/ML Engineer with extensive experience deploying machine learning models on cloud platforms including GCP, AWS, and Azure.
• Experienced in Python and ML frameworks such as TensorFlow, PyTorch, and scikit-learn.
• CI/CD pipelines and managing ML workflows: Kubeflow and VertexAI.
• Background in data processing with Apache Beam/Dataflow and expertise in model monitoring, performance optimization, and scaling.
• Ability to collaborate cross-functionally to deliver AI-driven solutions in production environments.

Location: Poland, Romania, Bulgaria, Czech Republic, Slovakia.

• Location: Poland - B2B Only
• Romania - COE or B2B,
• Bulgaria: COE / B2B,
• Czech Republic - CEO
• Slovakia - COE

Role Overview:

The Senior Artificial Intelligence/Machine Learning Engineer is a key member of the MLOps team within a cross-functional development environment. This role involves close collaboration with data scientists, software engineers, and other stakeholders to operationalize machine learning models by deploying, maintaining, and monitoring them efficiently in production. The engineer contributes to enhancing model performance and infrastructure, supporting AI-driven solutions that address complex business challenges.

Responsibilities:

• Model Deployment: Collaborate with data scientists to transition machine learning models from development to production, ensuring high performance and scalability.
• Build Pipelines: Develop and maintain data and model pipelines that integrate seamlessly with existing systems to support reliable and efficient workflows.
• CI/CD for ML: Design and implement continuous integration and delivery pipelines to streamline the deployment process of machine learning models.
• Model Monitoring: Monitor the performance of deployed machine learning models to ensure reliability, scalability, and quality over time.
• Collaboration: Work with cross-functional teams to design solutions that meet business needs while adhering to best practices in machine learning and software engineering.
• Optimization: Continuously improve infrastructure to maintain cutting-edge AI model production and delivery capabilities.

Technologies and Tools:

• Cloud platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure
• CI/CD tools: GitHub Actions, Docker
• ML platforms/frameworks: VertexAI (Enterprise Agent Platform), Kubeflow, SageMaker
• Data processing frameworks: Apache Beam, Dataflow (highly desirable)
• Programming languages and libraries: Python, TensorFlow, PyTorch, scikit-learn

Key Skills and Competencies:

• Strong foundation in both machine learning and software engineering
• Experience deploying machine learning models in production environments
• Expertise in building and maintaining CI/CD pipelines for ML
• Knowledge of monitoring and maintaining models post-deployment
• Problem-solving and troubleshooting skills related to models and pipelines
• Performance and cost optimization experience (e.g., latency, throughput) is highly desirable
• Excellent communication skills for effective cross-team collaboration

Technologies: Cloud platforms (GCP, AWS, Azure), VertexAI, Kubeflow, SageMaker, Python, TensorFlow, PyTorch, scikit-learn, Apache Beam, Dataflow, Docker, CI/CD, GitHub Actions.