Jobs at Djinni

About the Role

We are looking for a Senior UX / Product Designer with strong poker knowledge to help shape the next generation of poker learning, coaching, and training experiences.

This is not a traditional design role focused primarily on visual polish or incremental interface improvements. We are looking for someone who can deeply understand how poker players think, study, practice, and improve — and translate complex poker strategy, data, and training workflows into intuitive and effective product experiences.

The ideal candidate combines strong UX and product thinking with genuine poker knowledge. You should be comfortable discussing poker concepts and understanding the needs of serious players, while also being able to step back and design experiences that make sophisticated concepts easier to learn and apply.

Experience with poker products is highly valuable. Experience with other learning, coaching, or strategy-based products — such as chess training, language learning, competitive gaming, or skill-development platforms — is also highly relevant.

You will work closely with product, engineering, poker experts, and leadership to rethink how players learn, practice, analyze decisions, receive feedback, and improve over time.

What You’ll Do

• Own UX and product design for poker learning, coaching, and training experiences, from early concepts through implementation.
• Translate complex poker strategy, analytics, and technical concepts into clear, intuitive user experiences.
• Design learning journeys that help players understand concepts, practice skills, receive meaningful feedback, and track improvement.
• Explore interaction models for training, drills, simulations, hand analysis, coaching, and personalized learning.
• Work closely with poker experts and players to understand how people actually study and improve their game.
• Partner directly with product and engineering to rapidly prototype, test, and iterate on new ideas.
• Use user research, behavioral data, and product metrics to identify friction and improve engagement and learning outcomes.
• Help establish UX principles, interaction patterns, and design standards across our poker products.
• Think beyond individual screens and features to shape the overall learning and coaching experience.

What We’re Looking For

• Significant experience designing complex consumer-facing digital products.
• Strong end-to-end UX/product design capability, including information architecture, interaction design, prototyping, user research, and usability testing.
• Strong practical understanding of poker and how players think about, study, and improve their game.
• Proficiency in Figma and Claude Code/Claude Design is a must.
• Ability to understand poker strategy and terminology well enough to collaborate effectively with poker experts and design for serious players.
• Strong ability to simplify complex systems and information without removing meaningful depth.
• Experience designing products where engagement, progression, feedback, or mastery are important parts of the user journey.
• Strong product judgment and the ability to challenge assumptions rather than simply execute predefined requirements.
• Comfortable working directly with engineers, domain experts, and senior stakeholders in a fast-moving environment.
• A portfolio demonstrating strong interaction design and thoughtful solutions to complex product problems.
• Strong written and spoken English.

Nice to Have

• Experience designing poker products, poker training tools, solvers, coaching products, or other poker-related software.
• Experience with learning or coaching platforms such as language learning, chess training, competitive gaming, or other skill-development products.
• Familiarity with gamification, progression systems, adaptive learning, personalized coaching, and skill assessment.
• Experience designing data-heavy or analytical products while keeping them accessible and intuitive.
• Ability to contribute to UI and visual design when needed.
• Experience using AI tools to accelerate research, prototyping, design exploration, or other parts of the product design workflow.

What Success Looks Like

You will help us create poker learning experiences that make sophisticated strategy easier to understand, practice, and apply.

Success is not simply making the product look better. It means helping players learn faster, practice more effectively, understand their mistakes, stay engaged, and measurably improve their game.

You will also help establish a stronger UX foundation for our poker products — making sure that as the products become more sophisticated, the experience remains intuitive, coherent, and genuinely useful to players.

We’re building a team where everyone is accountable for their own metrics and has the freedom to experiment. We work with large budgets, complex Tier-3 markets, and challenges that can’t be solved with a one-size-fits-all approach. If you’re passionate about iGaming and want to grow as part of a strong team - join us.

Requirements

• 1+ years of experience as a Media Buyer in iGaming (gambling)
• At least 1 year of experience with Google Ads is required
• Experience managing large budgets
• Results-oriented mindset and accountability for your metrics
• Willingness to test new partnerships, creatives, and approaches to scaling
   

Responsibilities

• Managing large advertising budgets with a focus on efficiency, profitability, and sustainable scaling
• Optimizing advertising campaigns for different GEOs, taking into account the specifics of each market
• Identifying and testing non-standard solutions to attract high-quality traffic
• Collaborating closely with the team, sharing knowledge, and supporting team development
• Launching campaigns in Tier-3 GEOs with diverse audiences and behaviors
   

What we offer:

• 28 days of vacation
• Remote work — choose any corner of the world to “be with us”
• Support for your learning and professional development through external courses and educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that this is an extremely challenging time for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough ones.”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a rapidly growing international company.

 
Hiring process: Recruiter interview → Interview with Hiring Manager → Reference check → Job Offer.

💌 It takes 7 days to review your resume.
If you haven’t heard back from a recruiter, it means your experience doesn’t currently match the requirements for this role—we’d be happy to stay in touch about other job openings!
 

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.

Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.

Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.

Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.

Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.

Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

Experience: 1.5–3 years in CRM / Retention Marketing.

GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.

Industry: Experience in iGaming or digital products is highly preferred.

Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.

Mindset: Analytical approach to data and a creative approach to problem-solving.

Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

Format: Remote work, 5/2 schedule.

Payments: In USDT.

Remuneration: Competitive salary + bonuses based on the results of the department you build.

Growth: Opportunity for growth within the project.

Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Netherlands (NL) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Dutch market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Dutch audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Netherlands with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Dutch market (NL GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a technical and mathematically minded Product Manager to join and help scale our expanding Risk Tech team.

In a high-frequency, high-volume trading platform processing billions in volume across CFD, Crypto Spot, and Derivatives, Risk Tech is both the ultimate line of defense and a core driver of platform stability. As a Product Manager in this domain, you will drive the product strategy for real-time margin engines, exposure aggregation (A/B/C-book), microsecond anti-fraud protection, and portfolio risk management. You will act as the crucial bridge between Quantitative Analysts, Head of Risk & Dealing, and Systems Engineers building lock-free, low-latency backend architectures.

If you thrive at the intersection of quantitative finance, low-latency engineering, and capital protection, this role is for you.

Responsibilities

• Drive the product vision, technical roadmap, and PRDs for key areas within the Risk Tech domain (Margin Engines, Exposure Management, Anti-Fraud, Derivatives Risk, Stress Testing)
• Parter with Quants and the Head of Risk & Dealing to translate mathematical risk models (Monte Carlo, VaR, Volatility Surfaces) into deterministic algorithms for high-performance engineering teams
• Define edge-case handling rules for Black Swan scenarios, exchange de-pegging, and cascading liquidation events
• Collaborate with Dealing and Trading Ops teams to deliver high-performance internal admin tools, real-time risk monitors, and override APIs

• Conduct post-incident deep dives following major market movements to continuously optimize risk parameters and engine performance

   

Requirements

• 3+ years of Product Management experience in Risk Tech, Quantitative Trading, Crypto Derivatives Exchanges, or CFD Brokerages
• Deep knowledge of financial risk mechanics: Cross/Isolated Margin, Portfolio Margin, A/B/C-book operating models, Net Open Position (NOP) aggregation, and options risk metrics
• Solid understanding of low-latency backend architecture: lock-free concurrency, In-Memory data processing, IPC/Shared Memory, and financial protocols (FIX, WebSocket)

• Strong understanding of market microstructure, order book dynamics (L2/L3), matching engine mechanics, and liquidity bridging/routing

   

Will be a plus

• Proficiency in quantitative analysis concepts and data architectures: Python/SQL for risk modeling, time-series databases (ClickHouse), and Big Data processing
• Academic background in Quantitative Finance, Applied Mathematics, Computer Science, or Financial Engineering
• Practical familiarity with low-latency programming languages (C++, Rust, or C#)

• Direct experience with crypto-native liquidation mechanisms or options pricing models

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Job Description

We are looking for a motivated Data Scientist to join our team in a fully remote role. The ideal candidate has experience in credit risk modelling, strong Python and SQL skills, as well as hands-on experience with scoring models. You will build and optimize advanced credit risk and anti-fraud models by leveraging machine learning, anomaly detection, and alternative data alongside traditional scoring. Working with client data, you will translate complex algorithmic outputs into clear, actionable insights for clients, partners, and internal teams.

What we're looking for:

• 2+ years of experience in credit risk modelling.
• Solid knowledge of classical methods (logistic regression, decision trees, scorecards) and ML (boosting, random forests, neural networks).
• Strong Python and SQL skills.
• Background in a bank, fintech, or data vendor environment.
• Experience with PD modelling, scoring, and portfolio performance metrics.
• Comfortable working end-to-end: from raw data to a validated, production-ready output.
• Able to present findings clearly to non-technical audiences, including clients and business partners.
• Upper-Intermediate English level or higher.

What you'll be doing:

• Build, test, validate, and implement predictive credit risk, scoring, and anti-fraud models.
• Analyze complex client data and alternative data streams to uncover hidden insights and deliver data-driven recommendations that guide strategic decisions.
• Continuously monitor and audit model performance (tracking drift, Gini, and PSI) to ensure long-term stability and accuracy.
• Design and experiment with new data attributes, leveraging digital footprint and transactional data to improve model predictability.
• Present analytical findings, model performance reports, and innovative ideas directly to clients, partners, and internal teams.
• Conceptualize new analytical products, scorecards, and advanced data solutions to expand RiskSeal's product offering.
• Partner closely with business, product, and tech teams to deploy models and seamlessly turn data insights into scalable, real-world value.

Nice to Have

• Experience working with alternative data sources.
• Knowledge of model governance and validation frameworks.
• Experience presenting analytical solutions directly to clients.
• Exposure to fintech products, digital lending, or embedded finance.

What We Offer

● A fully remote, full-time role in a growing product fintech company
● A fast-paced environment with minimal bureaucracy and quick decision-making
● The opportunity to work on credit risk models, scoring solutions, and real client data
● Direct collaboration with business, product, and tech teams
● The chance to contribute to analytical products that create real value for clients
● Competitive compensation and opportunities for professional growth

We are looking for a TypeScript Backend Developer to join our team and work on a web product, APIs, business process automation, and external integrations.
 

What you will do

Backend:

• Develop HTTP APIs for integration with the web interface.
• Work in a framework-agnostic approach; practical knowledge of Clean Architecture / Domain-Driven Design is a strong plus.
• Develop business process automation.
• Create reports and data migrations.
• Integrate with external HTTP APIs.
• Work with GNU/Linux, including project compilation, deployment, and log analysis.

Frontend:

• Build SPAs using React + MUI.
• Develop forms and data grids with complex filtering and pagination.
• Test the code you write.
   

Tech stack

• Node.js
• TypeScript 5.x, strict mode
• Express.js
• React + MUI
• Vite
• ESLint / Prettier
• Jest
• MySQL + PostgreSQL
• SQL / DDL
• GNU/Linux
   

What we are looking for

• Experience building HTTP APIs.
• Solid database skills.
• Understanding of framework-agnostic development.
• Understanding of Clean Architecture.
• Basic GNU/Linux and command-line skills.
• Ability to write and test clean, maintainable TypeScript code.
   

What we offer

• Fully remote work.
• 20 working days of paid vacation.
• One additional day off every month.
• Paid sick leave.
• An interesting project with opportunities for professional growth.
   

If you enjoy backend development with TypeScript, working with APIs and data, and don't mind occasionally diving into frontend tasks, we'd be happy to hear from you.

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Learn more: https://riskseal.io/ 

Job Description

We are looking for a motivated Credit Risk Analyst to join our team in a fully remote role. The ideal candidate has experience in credit risk modelling, strong Python and SQL skills, as well as hands-on experience with scoring models. You will build and optimize advanced credit risk and anti-fraud models by leveraging machine learning, anomaly detection, and alternative data alongside traditional scoring. Working with client data, you will translate complex algorithmic outputs into clear, actionable insights for clients, partners, and internal teams.

What we're looking for:

• 2+ years of experience in credit risk modelling.
• Solid knowledge of classical methods (logistic regression, decision trees, scorecards) and ML (boosting, random forests, neural networks).
• Strong Python and SQL skills.
• Background in a bank, fintech, or data vendor environment.
• Experience with PD modelling, scoring, and portfolio performance metrics.
• Comfortable working end-to-end: from raw data to a validated, production-ready output.
• Able to present findings clearly to non-technical audiences, including clients and business partners.
• Upper-Intermediate English level or higher.

What you'll be doing:

• Build, test, validate, and implement predictive credit risk, scoring, and anti-fraud models.
• Analyze complex client data and alternative data streams to uncover hidden insights and deliver data-driven recommendations that guide strategic decisions.
• Continuously monitor and audit model performance (tracking drift, Gini, and PSI) to ensure long-term stability and accuracy.
• Design and experiment with new data attributes, leveraging digital footprint and transactional data to improve model predictability.
• Present analytical findings, model performance reports, and innovative ideas directly to clients, partners, and internal teams.
• Conceptualize new analytical products, scorecards, and advanced data solutions to expand RiskSeal's product offering.
• Partner closely with business, product, and tech teams to deploy models and seamlessly turn data insights into scalable, real-world value.

Nice to Have

• Experience working with alternative data sources.
• Knowledge of model governance and validation frameworks.
• Experience presenting analytical solutions directly to clients.
• Exposure to fintech products, digital lending, or embedded finance.

What We Offer

● A fully remote, full-time role in a growing product fintech company
● A fast-paced environment with minimal bureaucracy and quick decision-making
● The opportunity to work on credit risk models, scoring solutions, and real client data
● Direct collaboration with business, product, and tech teams
● The chance to contribute to analytical products that create real value for clients
● Competitive compensation and opportunities for professional growth

About the Company
We are an ambitious global player setting new standards for how businesses work with digital assets. Our non-custodial crypto solution helps PSPs, IT companies, and financial businesses worldwide build their own digital asset infrastructure. The product is entering a new stage: the platform is actively evolving, and an open-source version is in development.

About the Role
We are looking for a Business Development Manager for our partner. You will drive international growth by opening new markets, building strategic partnerships, and closing high-value B2B deals. We need a proactive BDM who can open doors at the C-level and turn opportunities into long-term revenue.

Key Responsibilities

• Identify new markets, client segments, and business opportunities globally.
• Build strategic, channel, and referral partnerships with PSPs, payment providers, exchanges, fintech companies, and IT integrators.
• Research target accounts and engage C-level decision-makers.
• Lead high-value deals end to end, from discovery and proposals to negotiations and closing.
• Structure partnership models (revenue-share, licensing, referral, white-label).
• Represent the company at industry conferences and events.
• Share market insights with Product and Management to shape the go-to-market strategy.
• Keep the CRM and pipeline up to date and report on results.

Requirements

• Experience in Web3, Crypto, Blockchain, FinTech, Payments, Digital Assets, or related sectors.
• 3+ years in Business Development or B2B sales of tech or infrastructure products.
• A proven track record of building partnerships and closing high-value deals.
• Strong negotiation and presentation skills and confidence working with C-level executives.
• Strategic thinking, independence, and ownership.
• English sufficient for professional negotiations.

Nice to Have

• Experience with crypto infrastructure products (wallets, payment gateways, on/off-ramp).
• An established network in PSP, payments, fintech, or crypto.
• Regular participation in industry conferences.

What We Offer

• Direct impact on business growth and partnership strategy.
• An international product in the fast-growing digital assets industry.
• A dynamic environment with strong opportunities for professional growth.

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

Requirements:

• Knowledge of Golang.
• Understanding of REST APIs and databases.
• Willingness to learn and grow as a developer.
• Good English reading and writing skills (B1 level).
• Ability to work remotely and manage your time.

Responsibilities:

• Learn and write clean, simple Go code.
• Help develop and test backend services.
• Work with databases and APIs.
• Fix bugs and support existing projects.
• Take part in code reviews and daily team meetings.
  
   

We offer:

• Competitive salary
• Interesting and challenging projects
• Future career growth opportunities
• Paid sick leave and working day vacation
• A friendly team of professionals
• The company covers 50% of the cost of courses you need
• Exciting team-building activities and corporate parties

About the role
We're a crypto casino / iGaming product looking for an SMM specialist to own our Twitter (X) and grow our audience.

Responsibilities

• Full management of our Twitter (X) account: content plan, posts, threads, replies, engagement
• Writing posts that attract new and target audiences
• Tracking trends in crypto and gambling Twitter and reacting quickly to news
• Community work: replies, reposts, collabs, activities (giveaways, contests, etc.)
• Analyzing metrics (reach, engagement, follower growth) and adjusting strategy
• Helping with influencer partnerships (based on interest and experience)

Requirements

• Experience running a Twitter (X) account for a product or brand, with growth cases to show
• Ability to write engaging posts in English and a solid feel for the Twitter format
• Understanding of the crypto market and its audience
• Self-driven, able to keep a consistent posting schedule

Nice to have

• Experience with crypto casinos, iGaming, or crypto projects
• Knowledge of the Twitter influencer landscape: who's who, how to approach them, typical rates
• Experience with analytics and scheduling tools

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.