Jobs at Djinni

10033
  • · 358 views · 17 applications · 1d

    Middle Data Engineer

    Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - B2
    Dataforest is looking for a Middle Data Engineer to join our team and work on the Dropship project — a cutting-edge data intelligence platform for e-commerce analytics. You will be responsible for developing and maintaining a scalable data architecture...

    Dataforest is looking for a Middle Data Engineer to join our team and work on the Dropship project — a cutting-edge data intelligence platform for e-commerce analytics.
    You will be responsible for developing and maintaining a scalable data architecture that powers large-scale data collection, processing, analysis, and integrations.

    If you are passionate about data optimization, system performance, and architecture, we’re waiting for your CV!
     

         Requirements:

    • 2+ years of commercial experience with Python.
    • Advanced experience with SQL DBs (optimisations, monitoring, etc.);
    • PostgreSQL — must have;
    • Solid understanding of ETL principles (architecture/ monitoring/ alerting/search and resolve bottlenecks);
    • Experience with Message brokers: Kafka/ Redis;
    • Experience with Pandas;
    • Familiar with AWS infrastructure (boto3, S3 buckets, etc);
    • Experience working with large volumes of data;
    • Understanding the principles of medallion architecture.
       

         Will Be a Plus:

    • Understanding noSQL DBs (Elastic);
    • TimeScaleDB;
    • PySpark;
    • Experience with e-commerce or fin-tech.
       

         Key Responsibilities:

    • Develop and maintain a robust and scalable data processing architecture using Python.
    • Design, optimize, and monitor data pipelines using Kafka and AWS SQS.
    • Implement and optimize ETL processes for various data sources.
    • Manage and optimize SQL and NoSQL databases (PostgreSQL, TimeScaleDB, Elasticsearch).
    • Work with AWS infrastructure to ensure reliability, scalability, and cost efficiency.
    • Proactively identify bottlenecks and suggest technical improvements.
       

      We offer:

    • Working in a fast growing company;
    • Great networking opportunities with international clients, challenging tasks;
    • Personal and professional development opportunities;
    • Competitive salary fixed in USD;
    • Paid vacation and sick leaves;
    • Flexible work schedule;
    • Friendly working environment with minimal hierarchy;
    • Team building activities, corporate events.
    More
  • · 81 views · 16 applications · 1d

    Chief Technology Officer

    Full Remote · Countries of Europe or Ukraine · 5 years of experience · English - B2
    Dataforest is looking for a CTO for an outsourcing company, who can own the technical direction across multiple client projects. This role is about architecture, technical decision-making, and leadership — working closely with delivery, presales, and...

    Dataforest is looking for a CTO for an outsourcing company, who can own the technical direction across multiple client projects.
    This role is about architecture, technical decision-making, and leadership — working closely with delivery, presales, and clients to design scalable, reliable solutions.

    You’ll influence technology choices, shape engineering standards, support presale activities, and help teams deliver high-quality backend and data-driven systems, with optional involvement in AI / GenAI initiatives.

    Responsibilities

    • Own and drive the technical vision and architecture
    • Make key decisions around backend (Python / Django) and data platforms
    • Design and oversee data pipelines and data architecture
    • Scale systems, engineering processes, and the team
    • Provide technical leadership: mentoring, reviews, and best practices
    • Participation in presale and architectural decision-making
       

    Requirements

    • 5+ years of experience with Django / Python
    • 2+ years of hands-on experience in Data Engineering
    • Experience building or integrating AI / GenAI solutions
    • Experience in a technical leadership role (CTO, Tech Lead, Architect, Senior Engineer)
    • Strong understanding of backend and data system design
    • Ability to translate business goals into technical solutions
    • Experience working in an outsourcing company
    • English level: Upper-Intermediate or higher
       

    Technical stack (expected expertise)

    • Backend: Python, Django, Django REST Framework, Celery
    • Frontend: React, React Native, Next.js
    • Databases: PostgreSQL, MySQL; understanding of NoSQL
    • Data Engineering: SQL, ETL/ELT pipelines, data modeling, DWH concepts
    • Data Tools: Airflow / Prefect / similar orchestration tools
    • Cloud & DevOps: AWS, Docker, CI/CD, Azure/GCP -optional
    • APIs & Integration: REST, async processing, message queues (Kafka / RabbitMQ — plus)
    • Payment system: Stripe, Shopify, Recurly, Paypal or Braintree
    • AI & GenAI: LLMs (GPT, OpenAI API or similar), LangChain, RAG - optional

       

      We Offer:

    • Great networking opportunities with international clients, challenging tasks;
    • Building interesting projects from scratch using new technologies;
    • Personal and professional development opportunities;
    • Competitive salary nominated in USD;
    • Paid vacation and sick leaves;
    • Flexible work schedule;
    • Friendly working environment with minimal hierarchy;
    • Team building activities, corporate events.
    More
  • · 864 views · 72 applications · 1d

    Data Engineer

    Countries of Europe or Ukraine · 2 years of experience · English - B1
    Looking for a Data Engineer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV. Skills requirements: • 2+ years of experience with...

    Looking for a Data Engineer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.

     

    Skills requirements:
    • 2+ years of experience with Python;
    • 2+ years of experience as a Data Engineer;
    • Experience with Pandas;
    • Experience with SQL DB / NoSQL (Redis, Mongo, Elasticsearch) / BigQuery;
    • Familiarity with Amazon Web Services;
    • Knowledge of data algorithms and data structures is a MUST;
    • Working with high volume tables 10m+.


    Optional skills (as a plus):
    • Experience with Spark (pyspark);
    • Experience with Airflow;
    • Experience with Kafka;
    • Experience in statistics;
    • Knowledge of DS and Machine learning algorithms..

     

    Key responsibilities:
    • Create ETL pipelines and data management solutions (API, Integration logic);
    • Different data processing algorithms;
    • Involvement in creation of forecasting, recommendation, and classification models.

     

    We offer:

    • Great networking opportunities with international clients, challenging tasks;

    • Building interesting projects from scratch using new technologies;

    • Personal and professional development opportunities;

    • Competitive salary fixed in USD;

    • Paid vacation and sick leaves;

    • Flexible work schedule;

    • Friendly working environment with minimal hierarchy;

    • Team building activities, corporate events.

    More
  • · 81 views · 13 applications · 1d

    Senior Data Engineer

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - B2
    Dataforest is looking for a Senior Data Engineer to join our team and work on the Dropship project — a cutting-edge data intelligence platform for e-commerce analytics. You will be responsible for developing and maintaining a scalable data architecture...

    Dataforest is looking for a Senior Data Engineer to join our team and work on the Dropship project — a cutting-edge data intelligence platform for e-commerce analytics.
    You will be responsible for developing and maintaining a scalable data architecture that powers large-scale data collection, processing, analysis, and integrations.

    If you are passionate about data optimization, system performance, and architecture, we’re waiting for your CV!

    Requirements:
    • 4+ years of commercial experience with Python;
    • Advanced experience with SQL DBs (optimisations, monitoring, etc.);
    PostgreSQL — must have;
    • Solid understanding of ETL principles (architecture/ monitoring/ alerting/search and resolve bottlenecks);
    • Experience with Message brokers: Kafka/ Redis;
    • Experience with Pandas;
    • Familiar with AWS infrastructure (boto3, S3 buckets, etc);
    • Experience working with large volumes of data;
    • Understanding the principles of medallion architecture.   

    Will Be a Plus:
    • Understanding noSQL DBs (Elastic);
    • TimeScaleDB;
    • PySpark;
    • Experience with e-commerce or fintech.   
     

    Key Responsibilities:

    • Develop and maintain a robust and scalable data processing architecture using Python.

    •  Design, optimize, and monitor data pipelines using Kafka and AWS SQS.

    •  Implement and optimize ETL processes for various data sources.

    •  Manage and optimize SQL and NoSQL databases (PostgreSQL, TimeScaleDB, Elasticsearch).

    •  Work with AWS infrastructure to ensure reliability, scalability, and cost efficiency.

    •  Proactively identify bottlenecks and suggest technical improvements.

     

     We offer:

    •  Working in a fast-growing company;

    •  Great networking opportunities with international clients, challenging tasks;

    • Personal and professional development opportunities;
    • Competitive salary fixed in USD;
    • Paid vacation and sick leaves;
    • Flexible work schedule;
    • Friendly working environment with minimal hierarchy;
    • Team building activities, corporate events.


     

    More
  • · 17 views · 3 applications · 1d

    UAC Media Buyer

    Full Remote · Worldwide · Product · 2 years of experience · English - A2
    Responsibilities: • Launch, manage, and scale Google UAC campaigns for gambling/betting oers • Perform market & competitor research (apps, creatives, GEOs, funnels) • Select and validate GEOs, oers, and KPIs • Work with black-hat / grey-hat app setups...

    Responsibilities:

    • Launch, manage, and scale Google UAC campaigns for gambling/betting offers
    • Perform market & competitor research (apps, creatives, GEOs, funnels)
    • Select and validate GEOs, offers, and KPIs
    • Work with black-hat / grey-hat app setups (WebView, cloaked flows, funnels)
    • Define and test creative angles & USPs
    • Analyze performance metrics: CPI, CPA, ROAS, retention
    • Optimize campaigns based on data and hypotheses
    • Collaborate with designers, developers, and tracking specialists
    • Control budgets and ensure profitability
    • Prepare reports and insights for scaling decisions

     

    Requirements:

    • Proven experience with Google UAC (mandatory)
    • Experience in gambling / betting / casino vertical
    • Strong understanding of black-hat traffic methods
    • Ability to work with WebView / PWA / wrapper apps
    • Experience with tracking systems and postbacks
    • Solid knowledge of KPIs, funnels, and attribution
    • Ability to independently manage campaigns end-to-end
    • Data-driven mindset and strong analytical skills

    • Analytical and performance-driven 
    • Adaptable to fast-paced environments 
    • Proactive problem-solver
    • Effective cross-team communicator
    • Ability to test hypotheses quickly and iterate fast

     

    Will be a plus:

     

    • Experience in complex verticals (gambling/Forex/Nutra/Dating)
    More
  • · 160 views · 50 applications · 1d

    Head of Operations (Igaming)

    Full Remote · Worldwide · Product · 3 years of experience · English - B2
    Requirements: - 3+ years in a senior operational role (working with Fin, Legal, HR departments) - Proven ability to lead and develop teams, fostering collaboration and a results-driven environment. - Deep understanding of the Igaminf Industry; - Strong...

    Requirements:

    - 3+ years in a senior operational role (working with Fin, Legal, HR departments)
    - Proven ability to lead and develop teams, fostering collaboration and a results-driven environment.
    - Deep understanding of the Igaminf Industry;
    - Strong analytical and strategic thinking skills, with a track record of successful strategy execution.
    - Exceptional interpersonal and communication skills to influence and collaborate with stakeholders at all levels.
    - Excellent problem-solving skills with the ability to make data-driven decisions quickly.
    - Able to thrive in a fast-paced, dynamic environment with changing market conditions.
    - Proficient level of English (both written and verbal.
    - Strategic thinking: ability to see and manage operations in accordance with the company's long-term strategy.
    - Analytical approach: skill in analyzing data, identifying trends, and making fact-based decisions.
    - Effective communication: transparency in communication and ability to establish interaction between departments.
    - Organizational skills: creating systems that work without failures.
    - Flexibility and initiative: readiness to delve into details, take responsibility, and accept challenges.

     

    Responsibilities:

    - Operational Leadership: Oversee day-to-day operations across departments, ensuring processes run smoothly, efficiently, and align with our strategic objectives.
    - Strategy Development and Execution: Collaborate with the executive team to develop and implement operational strategies that support business growth, market expansion, and product excellence.
    - Team Management: Lead, mentor, and inspire department heads, fostering a high-performance culture focused on excellence and accountability.
    - Market Analysis: Monitor market trends, competitors, and industry changes to identify growth opportunities and operational improvements.
    Process Optimization: Develop and refine operational processes to improve efficiency, scalability, and productivity across the company.
    - Compliance and Risk Management: Ensure all operational activities comply with regulatory requirements and industry standards to mitigate risks and protect the company’s reputation.
    - Stakeholder Engagement: Maintain strong relationships with key stakeholders, partners, and regulatory bodies to support business objectives.
    - Performance Monitoring: Track and analyze key performance metrics, reporting progress to the executive team and implementing improvements as needed.

     

    Would be a plus:

    - Experience in related high-tech and high-risk industries.
    - Proven track record of scaling businesses in international markets.
    - Proficiency in using modern analytics tools and automation systems.

    More
  • · 50 views · 12 applications · 1d

    Business Development Manager (KOL BD)

    Full Remote · Worldwide · Product · 2 years of experience · English - B2
    Bitunix is expanding across the CIS region and building a team of professional Business Development Managers who will play a key role in driving user growth and becoming essential partners in the company’s success. Responsibilities: Drive user growth...

    Bitunix is expanding across the CIS region and building a team of professional Business Development Managers who will play a key role in driving user growth and becoming essential partners in the company’s success.

     

    Responsibilities:

    • Drive user growth and expand Bitunix’s presence in the CIS market through strategic partnerships and influencer collaborations.
    • Identify, engage, and develop relationships with Key Opinion Leaders (KOLs), influencers, and relevant partners to accelerate business expansion.
    • Manage and strengthen existing partnerships and user communities.
    • Collaborate with potential investors and organizations to explore new business opportunities and promote the Bitunix brand.

     

    Requirements:

    • Minimum of 2 years of experience in Business Development, focusing on partnerships, influencer/KOL management, or user acquisition.
    • Deep understanding of the CIS crypto market and its key players.
    • Proven record of achieving or exceeding growth and partnership goals.
    • Strong passion for the crypto and blockchain industry.
    • Self-driven, detail-oriented, and result-focused professional able to work independently.
    • Fluent in English.

     

    We offer:

    • Flexible remote work
    • Supportive, performance-driven environment
    • Clear career growth with the company
    • Efficient processes and a multicultural team
    • International travel opportunities (conferences; top BDs may visit the Dubai HQ)
    More
  • · 169 views · 32 applications · 1d

    Customer Support Agent

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2
    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...

    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • Provide professional and timely support to users via live chat and email
    • Handle player inquiries, complaints, and requests with empathy and accuracy
    • Escalate complex or sensitive cases to the relevant departments
    • Ensure compliance with internal quality standards and communication guidelines
    • Maintain up-to-date knowledge of games, promotions, and internal procedures
    • Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Previous experience in Customer Support and IGaming is a must
    • Excellent written skills in English (B2+)
    • Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
    • Strong multitasking skills and attention to details
    • Ability to work both independently and as part of a team
    • Passion for providing high-quality customer service in a fast-paced environment

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Vacation days and paid sick leave—because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    More
  • · 94 views · 19 applications · 1d

    VIP Account Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2
    We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement...

    We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
    • Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
    • Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
    • Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
    • Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
    • Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
    • Strong communication skills, both written and verbal, with the ability to adapt across different channels.
    • Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
    • Target-driven with proven ability to implement upselling or cross-selling strategies.
    • Fluency in English.

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Vacation days and paid sick leave—because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    More
  • · 160 views · 31 applications · 1d

    Customer Support Specialist (iGaming)

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2
    We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to...

    We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.

     

     

    HOW YOU WILL MAKE AN IMPACT:

     

    • Providing customer support via live chat and email
    • Handling players’ inquiries, requests, and complaints
    • Identifying complex or sensitive cases and escalating them to the relevant departments
    • Ensuring compliance with internal quality standards and communication guidelines
    • Working according to the assigned schedule and meeting individual KPIs

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
    • Written English proficiency at B2 level or higher
    • Willingness to work shift schedules, including night shifts, weekends, and public holidays
    • Ability to stay focused in a multitasking environment
    • Strong attention to detail and strict adherence to instructions

     

     

    HOW WE WILL KEEP YOU SMILING

     

    • We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
    • We offer unlimited vacation days, and we provide sick leave of paid.
    • We are ready to offer relocation support for candidates.
    • A competitive compensation that values the skills and experience you bring.
    • Employee referral bonus and gifts for your special days.
    • Financial support in 50% for learning expenses to help you in your professional growth!
    • With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
    More
  • · 45 views · 12 applications · 1d

    Sales Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - C1
    We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving...

    We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

     

     

    HOW YOU WILL MAKE AN IMPACT

     

    • Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
    • Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
    • Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
    • Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
    • Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
    • Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

     

    • Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
    • Strong persuasive communication and negotiation skills.
    • Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
    • Target-driven, self-motivated, and able to work under pressure.
    • Fluency in English.

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Unlimited vacation days and paid sick leave—because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • · 57 views · 18 applications · 1d

    VIP Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2
    We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive...

    We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

     

     

    HOW YOU WILL MAKE AN IMPACT:

     

    • Provide personalized support via chat, email, phone, and messengers to VIP clients
    • Resolve complex issues related to payments, bonuses, verification, and gameplay
    • Build and maintain trusted long-term relationships with high-value players
    • Conduct proactive outreach and regular check-ins to ensure client satisfaction
    • Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
    • Share client insights to improve products and processes
    • Coordinate special requests and custom solutions for VIP players
    • Monitor daily player activity and gaming patterns of VIP clients
    • Identify at-risk players and implement retention strategies
    • Offer personalized bonuses and promotional campaigns
    • Celebrate player milestones and significant events
    • Ensure strict adherence to internal policies and procedures
    • Track key metrics including retention rates, satisfaction scores, and response times

     

     

    WHAT WILL HELP YOU SUCCEED IN THE ROLE:

     

    • Excellent communication skills (written and verbal) in English; additional languages are a plus
    • Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
    • Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
    • Relationship-building expertise and a proactive approach to customer engagement
    • Deep understanding of customer behavior, especially in high-value segments
    • Ability to analyze player activity data and identify trends, opportunities, and risks
    • Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
    • Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
    • Attention to detail and a high level of organization
    • Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
    • Willingness to work shifts and be available outside standard hours for VIP client needs

     

     

    WHY YOU’LL LOVE IT HERE:

     

    • Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
    • Unlimited vacation days and paid sick leave—because your rest matters.
    • A competitive compensation that truly reflects your skills and expertise.
    • Employee referral bonus and gifts to celebrate your special occasions.
    • 50% financial support for learning expenses to supercharge your professional growth!
    • A positive atmosphere where you always feel respected and truly belong.
    • Inspirational team-building activities that turn colleagues into best friends.
    • Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
    • Co-working space reimbursement to save your nerves from always working from home :)
    More
  • · 152 views · 45 applications · 1d

    Middle .NET developer

    Full Remote · Countries of Europe or Ukraine · 5 years of experience · English - B2
    Project: VITU (Montana/NTX) PROJECT OVERVIEW It is a California-based company that has nearly 400 employees with twelve offices in eleven states, and currently processes over 400,000 vehicle title and registration transactions per month. In addition to...

    Project: VITU (Montana/NTX)

     

    PROJECT OVERVIEW

    It is a California-based company that has nearly 400 employees with twelve offices in eleven states, and currently processes over 400,000 vehicle title and registration transactions per month. In addition to in-state transactions, the company provides national, 50-state title and registration processing with Vitu Interstate.

    The company has started to revolutionize the process of title and registration of vehicles by providing paperless digital signature solutions that enable vehicle sales without visiting dealerships.

    Recently the company entered the payment processing business by developing its own payment gateway and offering it to its existing customers as well as organizations outside the vehicle industry.

     

    Key projects include:

    • Web based solution which is dedicated to California connecting dealerships with government organizations. Today, it covers up to 80% of the California dealers’ market, which in turn is a significant part of the national USA market.
    • Nationwide Platform — based on web portal and public exposed API. This solution is intended for in-state as well as out-of-state vehicle sales and registration across all states.
    • VituPay Dealer — end-to-end payment solution for dealerships which includes software and hardware components to serve dealerships nationwide.

     

    The technology stack of the platform:

    • C# / .NET (including .NET Framework and ASP.NET Core)
    • Web API
    • PostgreSQL
    • Google Cloud Platform (GCP)
    • Docker

    The project team:

    • PM + 4 developers

     

    POSITION RESPONSIBILITIES

    • studying the current process, integration of new technological trends;
    • providing improving ideas and applying them to the existing system;
    • close cooperation with business analysts/managers from the USA to analyze the market requirements;
    • willingness and ability to work both as part of a team and independently as appropriate;
    • readiness to implement of MVP and new processes due to the high probability of launching new projects.

     

    REQUIREMENTS

    • 5+ years of hands-on experience with C# and the .NET stack;
    • Strong understanding of ASP.NET Core and Web API development;
    • Experience working with PostgreSQL or similar relational databases;
    • Ability to write clean, maintainable, and testable code;
    • Familiarity with cloud infrastructure; experience with GCP is a plus;
    • Experience working with message brokers (e.g., RabbitMQ);
    • Good communication skills and ability to work in a distributed team.

     

    INTERVIEW STEPS

    • resume review and screening;
    • extended online interview with tech. experts — approx. 1.5-2 hours;
    • client interview;
    • offer.

     

    Waiting for your CV!

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  • · 183 views · 36 applications · 1d

    Technical Customer Support Specialist

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - C1
    Our requirements: • Fluent/Advanced English (MUST!) • Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) • Confident PC user with solid knowledge of...

    Our requirements: 

    • Fluent/Advanced English (MUST!) 

    • Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

    • Confident PC user with solid knowledge of Microsoft Windows 

    • Technical background or strong interest in exploring software and hardware products 

    • Strong organizational, training, and time-management skills 

    • Excellent communication and active listening abilities 

    • Understanding of conflict resolution 

    • Empathy, positive attitude and self-control 

      

    Nice to Have: 

    • Previous experience in customer or technical support 

    • IT education or relevant technical background 

    • Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

     

    Summary: 

    As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

    You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

      

    Key Responsibilities: 

    • Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

    • Identify, analyze, and troubleshoot technical issues and provide effective solutions 

    • Respond to support queries via phone, chat, and email 

    • Assist customers with software and hardware configurations, billing, and merchant services–related requests 

    • Maintain clear and detailed documentation of all service inquiries. 

    About US:

    Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

    As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

    A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

     

    Compensation/Benefits: 

      

    Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

     

     

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  • · 36 views · 4 applications · 1d

    Strong Middle PPC Specialist

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - B2
    About the Role: We are looking for a data-driven Performance Marketer who understands that PPC is no longer just about manual bidding, but about feeding the right data to AI algorithms and optimizing for Net Profit, not just ROAS. You will act as a...

    About the Role:

    We are looking for a data-driven Performance Marketer who understands that PPC is no longer just about manual bidding, but about feeding the right data to AI algorithms and optimizing for Net Profit, not just ROAS. You will act as a strategic partner to our growth team, managing the technical architecture of our campaigns (tracking, feeds, attribution) alongside creative strategy.

     

    Requirements (The Must-Haves):

    • 3+ years in Performance Marketing with a strong focus on E-commerce projects (US/EU markets preferred)
    • Deep expertise in GA4 (custom events, exploration), Google Tag Manager (Client & Server-side knowledge), and Meta CAPI implementation
    • Proven track record with Google Ads (PMax strategies, Standard Shopping) and Microsoft Ads (Search & Audience Network)
    • Ability to interpret data to answer "So what?" Understanding of attribution models (beyond Last Click) and basic familiarity with BigQuery or SQL is a huge plus
    • Experience using LLMs (Claude/ChatGPT) for strategic tasks: audience research, creative iteration, and data analysis support
    • Advanced English (B2). You must be comfortable presenting complex data and strategies to stakeholders

     

    Nice to Have (Will make you a top 1% candidate):

    • Experience with TikTok Ads (UGC-first creative strategy)
    • Experience with Amazon Ads
    • Understanding of Inventory Management cycles and how to plan budgets around seasonality (Q4, Black Friday)
    • Experience with Looker Studio advanced visualization

     

    Key Responsibilities (What you will actually do):

    • Manage and scale campaigns across Google Ads (Performance Max, Search, Shopping) and Meta Ads (Advantage+), focusing on Contribution Margin and Profit, not just vanity metrics
    • Own the integrity of our data. You will be responsible for GA4 event configuration, server-side tracking (CAPI, Enhanced Conversions), and identifying tracking gaps before they burn budget
    • Go beyond basic ChatGPT scripts. You will use AI prompt engineering to generate high-quality ad copy variations, analyze audience sentiments, and structure data signals
    • Move beyond basic spreadsheets. Build and maintain automated dashboards in Looker Studio, visualizing cross-channel attribution and real business impact
    • Manage product feeds via Merchant Center, ensuring high data quality to maximize impression share and shopping performance
    • Work with the design/product team to optimize the post-click experience, analyzing heatmaps and funnel drop-offs to improve Conversion Rates


    We offer:

    • A full-time job
    • Flexible working hours
    • Paid vacation and sick leave
    • Managing your taxes and accounting
    • Career and professional growth opportunities
    • Optional benefits package that includes Health insurance, Gym membership, English courses, compensation of certification, courses, and training
    • Creative and lively team of IT specialists, adequate management, and zero unnecessary bureaucracy

     

    About us:
    WiserBrand is a rapidly growing US-UA web development company providing
    full-cycle services all over the globe. The main direction of our company is e-Commerce, but we also have expertise in other domains.

    We started 10 years ago as a small project providing digital marketing services. Therefore the project grew into an outsourcing & outstaffing company that provides web development, digital marketing, customer support, and outstaffing projects for clients all over the globe. 

    Headquarters based in New York City. Also, we have development and support offices in Kharkiv and Buenos Aires with about 150 people in total.

    The differentiator in the relationship we value with our employees is our open, fair, and respectful people practices and our positive work environment. Our people are the foundation of our success.

     

     

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