Jobs at Djinni

About the project:
We are developing a long-term, enterprise-grade SaaS solution for US-based home medical equipment providers and hospitals. The platform streamlines appointment scheduling, invoicing, documentation, and medical item delivery — helping healthcare organizations improve operational efficiency and patient service.

We are seeking an experienced Service Delivery Manager to build and lead our support organization (L1–L3) for a growing healthcare SaaS platform. You will establish scalable support processes, define SLAs, and ensure service excellence for our US customers. The role requires both strategic thinking and hands-on execution.

Does this relate to you?

- 5+ years of experience in Service Delivery / Support Management in a SaaS or IT services environment.
- Experience managing multi-level (L1–L3) support organizations.
Proven ability to establish and scale service processes from scratch.
- Strong understanding of incident, problem, and change management frameworks (ITIL preferred).
- Experience working with US-based clients, ideally in healthcare or regulated industries.
- Excellent leadership, communication, and stakeholder management skills.
- Hands-on experience with service management tools (e.g., Jira Service Management, Zendesk, Freshdesk).
- Upper-Intermediate English or higher.

Nice to Have:
- Experience in healthcare technology or medical device SaaS.
- Familiarity with HIPAA, HL7, or similar healthcare compliance standards.
- ITIL certification.

A new team member will be in charge of:

- Build and optimize support processes and workflows across L1, L2, and L3 levels.
- Define and maintain service delivery KPIs, SLAs, and escalation procedures.
- Manage and mentor a cross-functional support team (up to 10 specialists).
- Ensure timely resolution of incidents, problems, and service requests.
- Collaborate with Product, Engineering, and QA teams to drive issue resolution and continuous improvement.
- Oversee ticketing system configuration and reporting.
- Communicate service performance metrics, trends, and improvements to stakeholders.
- Contribute to knowledge base development and documentation standards.
- Support transition from implementation to steady-state support for new clients.
- Ensure compliance with data security and healthcare regulations (e.g., HIPAA).
 

We’re looking for a Content Marketing Manager passionate about technology and digital transformation. The role focuses on B2B content creation, inbound marketing, and demand generation.

Key Requirements:
Requirements

• 2+ years of experience in B2B Content/Inbound Marketing (Tech/IT/Digital);
• Experience of working with cross-functional teams (writers, designers, analysts, developers);
• Strong B2B content marketing skills and understanding of long B2B sales funnels;
• Ability to create technically deep content and explain complex topics clearly (weith the help of freelance copywriters);
• Experience with Event Marketing (conferences, webinars) and understanding of the event lifecycle;
• Knowledge of inbound channels: SEO, Social Media; basic tools (GA4, Search Console, LinkedIn Analytics, CMS, SEO platforms);
• Creative and analytical mindset with focus on performance and ROI

• Excellent written English (Upper-Intermediate+).

   

Responsibilities

• Execute and contribute to content and inbound marketing strategy;
• Create with the help of freelancers and distribute high-quality B2B content (articles, case studies, whitepapers, landing pages, emails);
• Improve website and landing page performance through CRO and A/B testing;
• Drive organic website growth via SEO and consistent social media presence;
• Support demand generation and sales pipeline (MQLs / SALs);

• Coordinate with creative teams, vendors, sales, and outbound teams.

   

  We offer:

• Remote collaboration;
• Flexible working hours;
• 20 days of paid vacation;
• 10 days of paid sick leave per year;
• Compensation of professional certification and training;
• The company compensates taxes.

Job Description

• Take full responsibility and ownership of products from inception to production
• Own the product life cycle from conducting market, data, BI and user research to defining wireframes and KPIs to overseeing the development process
• Create and maintain relationships with Product Managers and teams across Wix
• Work closely with top-notch professionals in a huge range of disciplines across Wix to take your product to market
• Talk to users and members of our Customer Care workforce, analyze user data, and conduct usability tests to continually improve the product

• Play a key role in building the roadmap

   

Requirements

• 3+ years of experience building consumer web or mobile products, working in collaboration with other PMs across multiple teams
• Great visual aptitude and analytical skills
• You’re fluent in defining workflows, sketching wireframes, and analyzing user needs, intents and business cases
• You have excellent teamwork and communication skills and are able to explain ideas in a clear and concise way
• You’re not intimidated by tough challenges — producing high-quality solutions is important to you
• You’re an independent learner with the ability to lead a project from A to Z
• Experience in R&D, UX or Content Management as a developer, designer, writer or manager would be an advantage
• Experience building AI products would also be an advantage

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking a Financial Statement and Audit Specialist based in Ukraine to be responsible for preparing regular financial reports and conducting audits to ensure accurate and timely accounting. 

Responsibilities:

• Prepare monthly financial reports
• Plan and perform audits to make sure that the financial records are fair and accurate.
• Develop process improvements to refine the quality and effectiveness of deliverables.
• Develop clear and complete reports of audit procedures and findings.
• Maintain financial and audit documentation according to established standards.
• Organize financial and audit training as required.
• Manage reconciliation and cash.
• Communicate with internal and external company’s partners.

Requirements:

• A bachelor's or master's degree in accounting or accounting sciences.
• Certification as a Certified Internal Auditor, Certified Financial Services Auditor, or similar.
• At least 2 years experience as a financial accountant, financial analyst, or business accountant in Ukraine.
• A thorough understanding of key areas such as risk, compliance, and financial legislation.
• Proficient at detailed report writing and presentation
• At least Intermediate English language proficiency
• Industry experience in slot games is a plus
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please explain to us your experience in accounting and audit.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

DocHQ - AI-Enabled Physical Therapy Platform:

DocHQ is building an AI-driven MSK (musculoskeletal) assessment and rehabilitation platform that integrates computer vision, biomechanics analysis, and clinician workflows. 

Our system uses advanced computer vision to detect body landmarks and joint angles from a patient’s device camera, enabling real-time evaluation of exercise execution. 

The platform provides instant corrective feedback (e.g., range-of-motion deviations, posture alignment issues) and tracks performance over time to support personalised rehabilitation plans.

On the clinical side, machine-learning–based monitoring surfaces patients who may be struggling or requiring additional intervention, improving triage and clinician prioritisation. The solution spans the full lifecycle—from digital MSK triage to guided exercise sessions and progress analytics.

Requirements:

• At least 3–5 years of testing experience in the Web industry
• English level Upper Intermediate — must-have
• Strong problem-solving skills and critical thinking
• Excellent communication skills
• API testing skills and knowledge
• Experience with Test Management tools (JIRA, ClickUp, Asana)
• Strong understanding of Testing Types (Regression, Functional, Integration, End-to-End, Acceptance, etc.)
• Strong knowledge of Test Documentation (creation, management, maintenance)
• Strong knowledge of SDLC and QA methodologies
• Familiarity with Agile/Scrum development methodologies
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Preferred: experience in Health-Tech products or platforms

Responsibilities:

• Identify, document, and track bugs using the bug tracking system (ClickUp)
• Perform functional, regression, integration, and system testing to ensure the product meets specifications
• Develop, execute, and maintain detailed test cases and test suites for web applications
• Conduct root cause analysis on defects and collaborate with developers for resolution
• Work closely with developers, product managers, and QA team members to clarify requirements and test strategies
• Assist in the continuous improvement of QA processes and workflows to ensure scalability

Preferred Qualifications:

• Experience in Health-Tech / MedTech
• Experience testing mobile applications using industry-standard tools
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

What We Offer:

• Competitive salary and benefits package
• Fully remote work environment
• Opportunities for career growth and professional development
• Collaborative and flexible work environment
• Exposure to cutting-edge technologies and modern QA methodologies

Panenco is a boutique software studio in Belgium and Ukraine. We build next-gen B2B SaaS products and enterprise AI solutions, always with an entrepreneurial spirit. We're a small team of the best and brightest, looking for 10x people who love to tackle challenging problems. We give you significant ownership and room to grow, expecting you to take charge and continuously evolve with the latest and greatest in our industry.
 

About the role

We're looking for people with strong computer science fundamentals and an entrepreneurial edge to take on challenging software engineering assignments. We love self-learners with an entrepreneurial itch and people who are actively working on side projects — we actively encourage taking initiative and driving innovation from within. We don't expect any 1 individual to tick all of the boxes below, nor do we expect an explicit number of years of experience. We do expect you to be curious and learn fast.
 

Technical knowhow

We expect all software engineers in our team to take on a broad set of responsibilities, always acting in the interest of the product rather than simply sticking to the boundaries of any specific domain.
 

Core knowledge and abilities:

• Infrastructure: hands-on experience with GCP, AWS or Azure, grasping serverless principles and practices
• AI development: hands-on experience building AI-powered applications using frameworks like LangGraph, AI SDK, or similar tools, and working with LLM providers (OpenAI, Anthropic, etc.)
• Architecture: ability to contribute to designing cloud diagrams and weighing the pros and cons of key decisions
• Programming frameworks: deep knowledge of at least one of the following: JS/TS (Node), Python (Django), .NET, PHP (Symfony), REST
• Databases: extensive SQL experience and core understanding of various database types and their limitations
• Data modelling: turning defined business logic into comprehensible data structures
• CI/CD pipelines: setting up and managing deployment pipelines
   

Non-functionals:

• Automated testing: test-driven development using unit and integration tests as well as end-to-end tests
• Monitoring: error and performance monitoring with Sentry or similar services
• Stress testing: testing APIs and entire systems with heavy-load scenarios
• Security: you're aware of best practices to safeguard information security
   

Additional:

• Language: solid reading and speaking skills in English required
• Thought leadership: you love to share your learnings with your peers
• Front-end: you know your way around a modern front-end application
• Information security: a basic understanding of security standards
   

Locations

Remote work is our default.
We also have an office in Kyiv, and team members are expected to be available to work onsite there when needed.
 

We offer 
We offer a friendly, dynamic and inspirational working environment with a strong team that celebrates great engineering. During our bi-weekly software engineering labs sessions we share experiences from the various products that we're building. A fair compensation, office snacks and fun afterwork drinks are included of course!

The interview process

The interview process is short (but thorough) and will consist of 3 steps:

1. Technical interview: you present a personal project or one of your prior involvements from end to end, with our team asking targeted questions
2. Pair-Programming Session: you collaborate with one of our engineers on a practical task. We focus on problem-solving approach, communication, code structure, and how you reason about changes in real time.
3. Feedback: you will receive feedback about the technical conversation either in written form or through a call

Metamindz is a fast-growing UK-based IT software company. We help by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting tech due diligence for global clients.

We’re currently looking for a Senior Full-Stack Engineer (with a strong focus on back-end) to join one of our clients in a long-term engagement. This is a full-time remote opportunity for a highly senior engineer who is deeply experienced in building complex and scalable systems using NodeJS, TypeScript, Prisma, and PostgreSQL — and who thrives in ownership-driven, product-oriented environments.

Responsibilities:

• Architect, develop, and maintain performant full-stack applications using NodeJS, TypeScript, React, and related technologies
• Work with Prisma and PostgreSQL to build and optimize scalable, well-structured database solutions
• Ensure high performance of APIs, queries, and data-intensive operations
• Troubleshoot performance bottlenecks and improve system reliability and scalability
• Collaborate closely with product managers, designers, and other engineers across the stack
• Take ownership of your work and contribute to architectural and technical decisions
• Write clean, maintainable, and well-tested code with a focus on quality and performance
• Contribute to event-driven architecture and asynchronous task processing using tools like BullMQ (nice to have)
• Optionally integrate and experiment with LLMs and other AI tools to enhance product functionality (nice to have)

Requirements:

• 7+ years of commercial engineering experience (only truly senior-level candidates will be considered)
• Expert-level proficiency in NodeJS and TypeScript
• Solid experience with ReactJS (even though this role is primarily backend-focused)
• Strong knowledge of PostgreSQL, database modeling, and performance optimization
• Proficiency with Prisma ORM and its ecosystem
• Experience with ElasticSearch or ElasticCache
• Familiarity with background job queues such as BullMQ (nice to have)
• Bonus: exposure to or interest in integrating LLMs (Large Language Models)
• High ownership mentality, architectural thinking, and problem-solving mindset
• Strong communication skills and ability to thrive in distributed teams

 What We Offer:

• Fully remote, flexible work culture with long-term stability
• Projects with modern tech stacks and high technical standards
• Opportunities to work on meaningful, high-impact platforms
• Transparent, supportive team culture with no micromanagement
• Competitive monthly compensation, commensurate with experience and value

If you're a deeply experienced full-stack engineer with strong backend expertise, looking to work in a fast-paced environment with real ownership — we'd love to hear from you.

Apply now or reach out directly to learn more!

Location: Remote
Employment: Service Agreement (Full-time)

From Kyiv to Dubai, from Riga to Toronto — SolveX is where fintech meets global ambition.
We’ve been in payments for years — high volumes, established reputation, strong merchant network, and deep expertise in high-risk industries.

Now we’re strengthening our Sales & BizDev team and opening a role for a Sales Manager who knows the igaming/high-risk space, understands merchants, and brings a warm or hot contact base.

About SolveX

SolveX is a leading fintech company specializing in payment solutions for high-risk industries.

Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan — and today we process over $100M monthly transactions, expanding rapidly across Europe, Asia, and Canada.

With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach. Our strength? Building localized payment methods and tailor-made solutions that drive faster onboarding, compliance, and merchant growth.

Your Mission

Drive new merchant acquisition and grow SolveX’s commercial presence across Asia, CIS, and LATAM. You’ll own the entire sales cycle and directly influence our monthly volumes and regional growth.

What You Will Do

• Daily lead generation and active pipeline building across assigned regions (Asia / CIS / LATAM)
• Manage full sales cycle: outreach → pitch → negotiation → onboarding → account development
• Maintain ongoing communication with new & existing merchants
• Collaborate with internal teams (Tech, Compliance, Finance, Legal) for onboarding & process support
• Analyze performance and identify opportunities for volume growth

• Increase monthly processing volumes and ensure stable client performance

   

Ideal Candidate Profile

Experience & Background

• 2–5+ years in Sales or BizDev within Payments, PSPs, Aggregators, or iGaming/high-risk companies.
• Existing warm or hot contact base among merchants
• Experience in Asia, CIS, or LATAM markets is a strong advantage

Hard Skills

• Strong understanding of high-risk industries & payment flows
• Experience working with merchants in gambling/betting/igaming
• Ability to manage deals end-to-end with minimal oversight
• Strong analytics mindset: ability to work with reports, metrics, performance data

Soft Skills

• Excellent negotiation & communication
• High autonomy and ownership
• Ability to work under pressure
• Multitasking and speed
• Analytical, structured, proactive

Languages

• Strong English (required)

   

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Fully remote work, flexible schedule, international environment.
• Growth:  Clear career progression, opportunity to grow into Senior / Head of Sales.
• Exposure: Work directly with global merchants in high-risk markets.
• IImpact:  Direct influence on revenue, market expansion, and commercial strategy.
• Network: Attend top-tier fintech conferences with the team.

We’re Hiring: Quality Control Manager

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

About the Role

We are looking for a strong Sales-driven Business Development Manager who will directly impact our revenue growth in the B2B iGaming segment. Your main mission will be to identify, target, and close new deals, expand our partner network, and maintain a high-quality sales pipeline.

You will act as a key sales representative of the company: pitching our solutions, leading negotiations, and driving commercial success across multiple markets.

Key Responsibilities

Active Sales & Lead Generation

• Identify and target high-value prospects (operators, platforms, aggregators, affiliates)
• Maintain a strong, structured sales pipeline
• Conduct outreach via LinkedIn, email, networking, and events
• Deliver high-impact product presentations and demos
• Qualify leads, identify decision-makers, and move prospects through the full sales funnel

Negotiations & Deal Closing

• Lead commercial negotiations and prepare compelling offers
• Structure and close deals that align with business goals
• Ensure timely follow-ups and maintain high deal-conversion rates
• Manage full sales cycle: from first contact to signed contract

Partnership Development

• Build and maintain long-term relationships with key partners
• Upsell and cross-sell new features, services, and solutions
• Monitor client satisfaction and ensure smooth cooperation

Market Intelligence & Revenue Strategy

• Analyze market trends, competitor offerings, and pricing models
• Identify new revenue opportunities and niche markets
• Provide market insights to support strategic decision-making
• Work closely with marketing to optimize lead generation funnels

Reporting & Pipeline Management

• Maintain CRM with accurate sales data and forecasting
• Prepare weekly/monthly reports on sales results and KPIs
• Track performance metrics: conversion rates, revenue growth, pipeline value

Requirements

• 2+ years in B2B iGaming Sales / Business Development
• Proven track record of closing deals and achieving sales targets
• Strong understanding of gambling products, platforms, payments, traffic, content providers
• Excellent communication, pitching, and negotiation skills
• Ability to manage long sales cycles and build trust with decision-makers
• Fluent English (Upper-Intermediate+)
• Experience working with CRM, analytics tools, and reporting systems
• Willingness to travel to conferences and meet partners in person

Nice to Have

• Another language b2+
• Experience selling into EU, LATAM, MENA, Asia
• Understanding of legal, compliance, and finance aspects of B2B deals

Panenco is a boutique software studio in Belgium and Ukraine. We build next-gen B2B SaaS products and enterprise AI solutions, always with an entrepreneurial spirit. We're a small team of the best and brightest, looking for 10x people who love to tackle challenging problems. We give you significant ownership and room to grow, expecting you to take charge and continuously evolve with the latest and greatest in our industry.
 

About the position

We’re always looking for passionate software engineers with strong computer science fundamentals to focus on front-end development with React (Native) and Typescript, creating outstanding user experiences across web & mobile. You'll become part of a dedicated product team working alongside some of the best and brightest people in our industry.
 

Technologies and required skills

You have an in-depth grasp of the the majority of the following technologies:

• Core Framework & Language
  • React: function components, hooks, composition patterns, controlled vs derived state, React Server Components (RSC)
  • Typescript: strong typing, generics, modern ES standards
  • Next.js: App Router, Server Components, Server Actions, routing concepts, SSR/SSG patterns
• API & Data Communication
  • REST: ability to interpret and interface with REST APIs
  • Type-safe APIs: understanding of end-to-end type safety concepts
• State Management
  • React Query (TanStack Query): hands-on experience with data fetching, caching, and synchronization
  • Zustand: understanding of lightweight state management patterns
  • React Context: shared state and avoiding prop drilling
• UI & Styling
  • Design systems and component libraries: shadcn/ui (primary), Radix UI, MUI, Ant, Atlassian UI
  • Styling: modern CSS with Tailwind CSS, CSS Modules, SCSS
  • Responsive layouts and cross-browser compatibility
• Forms & Validation
  • React Hook Form: form state management and validation
  • Zod: schema validation and type inference
• Testing & Quality
  • E2E testing: Playwright or Cypress
  • Understanding of test pyramid: unit, integration, and E2E testing strategies
  • CI integration: test automation in continuous integration pipelines
  • Code quality: focus on readability, maintainability, and reusability
• Build Tools & Module Bundlers:
  • Vite (widely used across our projects)
  • Webpack
  • Next.js build system: experience with Next.js build and development tooling
  • Module bundling concepts: understanding of modern bundling approaches
• Error Tracking & Observability
  • Sentry or similar tools for frontend error tracking and monitoring
  • Ability to interpret production errors and improve system reliability
• Security Fundamentals
  • Awareness of frontend security concepts: XSS, CSRF, secure handling of authentication tokens
  • Basic understanding of OWASP principles, permissions, secrets handling, and rate limiting (from a frontend perspective)
     

Additional

• Language skills: solid reading and speaking skills in English
• Async programming: promises, async/await, concurrency pitfalls
• Browser fundamentals: Event Loop, microtasks vs macrotasks, Web APIs (e.g. localStorage)
• Accessibility: WCAG awareness, keyboard navigation, screen readers, semantic HTML
• Performance: cross-browser behavior and client-side performance considerations
   

As a plus

• tRPC: experience with type-safe API communication and end-to-end type safety
• Turbopack: familiarity with Next.js Turbopack for faster development builds
• Virtualisation: hands-on experience with Docker and similar services
• Back-end knowledge: Node.js, Python, .NET, Next.js or other frameworks
• Cloud: practical experience with GCP, AWS or Azure
• Database: understanding of ORMs (Drizzle ORM) and database concepts
• Information security: an understanding of security standards
• React Native: experience with React Native for mobile development 
   

Locations

Remote work is our default.
We also have an office in Kyiv, and team members are expected to be available to work onsite there when needed.
 

We offer 
We offer a friendly, dynamic and inspirational working environment with a strong team that celebrates great engineering. During our bi-weekly software engineering labs sessions we share experiences from the various products that we're building. A fair compensation, office snacks and fun afterwork drinks are included of course!

The interview process

The interview process is short (but thorough) and will consist of 3 steps:

1. Technical interview: you present a personal project or one of your prior involvements from end to end, with our team asking targeted questions
2. Pair-Programming Session: you collaborate with one of our engineers on a practical task. We focus on problem-solving approach, communication, code structure, and how you reason about changes in real time.
3. Feedback: you will receive feedback about the technical conversation either in written form or through a call

We are looking for a skilled Python Developer to become a part of our team.

Requirements

• 5+ years of experience in development
• Proficient in web development with strong hands-on experience using the FastAPI framework.
• Production experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction.
• Familiarity with multi agent patterns, approaches and frameworks, such as LangGraph, AutoGen, Crew AI, Google ADK, etc.
• Experience with Pydantic for data validation and schema definition in Python applications.
• Skilled in asynchronous and parallel programming, with practical knowledge of asyncio.
• Proficiency working with non-relational databases, including MongoDB.
• Strong analytical and problem-solving abilities with a detail-oriented mindset.
• Practical and pragmatic approach to balancing standardized processes with flexibility to meet project goals effectively.
• Excellent organizational skills with the ability to self-manage, prioritize tasks, structure workload, and meet tight deadlines.

Nice to have

• Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more.
• Familiarity with agentic protocols such as MCP and A2A is a strong plus.
• Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable.
• Familiarity with .NET is considered a plus.
• Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes.
• Solid understanding of microservices architecture and its implementation in scalable systems.

Responsibilities

• Define and enforce best practices and coding standards across the project.
• Conduct thorough code reviews to ensure adherence to established guidelines and maintain high code quality.
• Working both independently and in close collaboration with others in the team
• Communicating clear instructions to team members and help manage the flow of day-to-day operations
• Communicating with the client on a regular basis
• Design, develop, and maintain robust and scalable Python applications.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Optimize code for performance and scalability, ensuring efficient data handling.
• Work closely with cross-functional teams to deliver high-quality software solutions.
• Identify and resolve technical issues, ensuring the reliability and performance of applications.
• Create and maintain comprehensive documentation for code, processes, and workflows.
• Provide guidance and mentorship to less skilled developers, fostering a collaborative and productive team environment.

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
Our values are Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness and Result Driven. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback 💜 

If you want to work from home or work in the offices in Kyiv or Lviv with stable electricity and Wi-Fi , great — apply right now.
 

What do you need:
● 7+ years of experience in the IT industry with a deep understanding of JavaScript, including TypeScript standards;
● Extensive experience with Node.js, with a focus on the Nest.js framework and scalable application design;
● Extensive experience with React;
● Solid track record of leading complex projects;
● Proven experience with AWS or other cloud providers;
● Demonstrated ability to lead development teams, mentor junior developers, and drive projects from inception to completion with extensive code review processes;
● Business mindset and FinTech/EdTech domain experience;
● Experience working on pre-sales and discovery phases with strong architectural skills, experience in designing and implementing robust, scalable solutions in cloud environments;
● English level: Upper Intermediate Strong or higher, with the ability to communicate effectively with stakeholders.

What you will do:
● Conduct pre-sales activities, including NFR elicitation, architecture of solution defenition, estimation preparation, risks defenition;
● Conduct discovery phases;
● Analyze and reccomend external libriaries and tools that can speed up development process;
● Conduct, support and code review process of development teams;
● R&D activities and POC execution;
● Conduct interviews of external candidates;
● Adhoc troubleshooting on the projects and code improvement in case of emergency.

Would be a plus:
● Experience with Python, PHP or .Net;
● Experience leading/working in competence/SDO office;
● Experience with solution audit servises.

What you will get:
● Competitive compensationincluding fix part and variable bonus based on performance.
● Exciting, challenging and stable startup projects with a modern stack;
● Corporate English course;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Professional study compensation, online courses and certifications;
● Career development opportunity, semi-annual and annual salary review process;
● Necessary equipment to perform work tasks;
● VIP medical insurance or sports coverage;
● Informal and friendly atmosphere;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate events;
● Paid vacation (18 working days) and sick leaves;
● Cozy offices in 2 cities ( Kyiv & Lviv ) with electricity and Wi-Fi ( Generator & Starlink )
● Compensation for coworking (except for employees from Kyiv and Lviv)
● Corporate lunch + soft skills clubs
● Unlimited work from home from anywhere in the world (remote);
● Geniusee has its own charity fund.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!