Jobs at Djinni

🔥 About Us

We specialize in custom UX/UI Design and Custom Development, with great experience working on various projects for more than 4 years. We believe that strong communication, deep and detailed discussion, and upfront planning is the key way to a successful collaboration. Our organization is fully remote, with team members collaborating from around the world.
 

🔥 What We’re Looking For

• Responsibility for generating and managing the flow of potential clients on the Upwork platform;
• Developing and implementing strategies for attracting new clients using effective lead-generation methods;
• Setting up calls with leads and the sales manager;
• Communicating with leads up to the contract stage;
• Collaborating with other departments of the company to optimize the lead generation process;
• Creating personalized and effective cover letters;
• Negotiating and identifying client needs;
• Keeping track of potential clients and active projects in the CRM system;
• English B2 for writing attractive messages.
   

🔥 What We Value

• Everyone makes decisions that drive innovation.
• We prioritize a culture of respect and teamwork, where top talent collaborates without ego.
• Information is shared openly and deliberately to keep everyone aligned.
• We minimize rules so our team can focus on meaningful work.
• A broad range of perspectives is essential to our growth and success.
   

🔥 Core Principles

• We go where others hesitate, innovating solutions to complex challenges.
• We take ownership of tasks, working diligently with the bigger picture in mind.
• We find smart ways to overcome obstacles, even under pressure.
• We adapt and keep pushing forward in all situations.
   

🔥 The offer

• Working time: Monday-Friday, 9 am — 6 pm (Kyiv time)
• Remote work
• Fair pay (fixed + bonuses for successful deals)
• Paid vacation: 18 work days (don't count Sat-Sun) — 10 days of paid sick leave- 300$ per year for your personal development
• Freedom to experiment with new technologies
• Amazing colleagues and pleasant atmosphere
• Opportunity for professional growth
   

📝 How to Apply

Send us your resume with salary expectations in the cover letter!

Profile:

• We provide customer support and Implementation for business in retail and hospitality all over the world that use our products

• We are looking for enthusiastic team players with excellent English communication skills and desire to be a part of the international Client support team (based in Kyiv)!

• You are an analytical thinker, technical-minded and customer-oriented person with problem-solving abilities and strong customer’s needs understanding. Ideally, you have a Technical background or a strong desire to explore the field of software products.

Requirements:

• Fluent and literate English (MUST!);
• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00; 22:00 – 07.00)

• An experienced PC user (General Microsoft Windows knowledge).

• Ideally, you have Technical background or strong desire to explore the field of software and Hardware products;

• Training and time-management skills

Soft Skills:

• Communication;

• Listening;

• Conflict Resolution;

• Empathy;

• Positivity;

• Self-Control.

Would be a plus:

• Previous experience in support function (is a big plus);

• Technical background and IT education ( is a huge plus).

• Experience in working with CRM and Jira;

Why you should choose us:

• We are a product company and you will have a great opportunity to work with advanced and progressive products;

• Our position — great opportunity to implement your ideas!

• We are focused on growth and innovation;

No bureaucracy.

Compensation & Benefits:

• Work in successful U.S. IT company with an international team;

• Participation in challenging project that is famous and successful in the U.S. market;

• Career and proficiency development plans;

• Competitive salary;

• Paid vacation and sick leave;

• Health insurance;

• Referral program;

• Friendly atmosphere and corporate events;

• Comfortable office near downtown close to the metro station.

Responsibilities:

• Help existing and prospective customers by providing them timely and accurate information about eHopper products;

• Identify, analyze and troubleshoot technical issues and provide effective solutions;

• Respond to support queries via email, phone, and chat;

• Address procedural, configuration, software, hardware, and merchant services related issues;

• Provide clear and complete documentation and notes on all service inquiries.

About company:

eHopper is a product company located in New York that provides business management solutions to businesses around the world. Their key product, the eHopper Point Of Sale system enables business retailers to efficiently manage their operations, cut costs and promote repeat business with their customers. Today, eHopper Services, LLC continues to provide point of sale solutions, improve upon their products and influence innovation with business management.

Project Description:

eHopper’s primary product is a point-of-sale system utilized in retail and hospitality industry around the world. We continue meeting the challenges with a strong management team and a support infrastructure committed to work closely.

We need to keep the pace with the market changes and stay ahead of the curve and competition.

Our goal is to continuously improve our product respond to market!

Learn more about eHopper on ehopper.com

Our Customer Support Team works directly with our clients all over the world.

Our customer support agents have the unique opportunity of becoming experts in the field by learning the specifics of the retail industry and obtaining not only technical skills but knowledge of business processes, operational procedures and customers’ daily needs as well.

As a member of the eHopper Team you will be able to start and build your career in an international company where you can use your English skills and communicate on a daily basis with native speakers.

You will gain valuable knowledge and experience by collaborating closely with our Development team in Kiev and colleagues in our NY office.

Our culture of continuous career development will also provide you excellent opportunities for accelerated growth and promotion.

About the Role

We are looking for a proactive and resourceful User Support Manager to build and own our customer support function from the ground up.

This is not just a support role—you will be responsible for creating efficient support processes, implementing AI-driven automation, improving the customer experience, and providing valuable insights to Product and Engineering teams.

If you enjoy solving user problems, optimizing workflows, and working in a fast-growing product company, we’d love to meet you.

Responsibilities

Manage customer support across multiple channels (email, in-app, web).

Deliver fast, professional, and empathetic responses to users.

Build and optimize support workflows using tools like Intercom, Zendesk, or similar platforms.

Implement AI-powered automation (chatbots, macros, routing, workflows).

Analyze customer conversations to identify recurring issues and product improvement opportunities.

Work closely with Product, Engineering, CRM, and Marketing teams.

Create and maintain a comprehensive Help Center, FAQ, and internal documentation.

Define and monitor support KPIs (CSAT, First Response Time, Resolution Time).

Improve support processes to increase efficiency while maintaining high customer satisfaction.

Assist users with billing, subscriptions, payment, and account-related issues.

Requirements

2+ years of experience in Customer Support, Customer Success, or a similar client-facing role.

Excellent written and spoken English (C1/C2).

Hands-on experience with Intercom, Zendesk, or similar customer support platforms.

Experience with workflow automation and AI-powered support tools.

Strong analytical mindset and ability to work with support metrics.

Excellent organizational and communication skills.

Ability to manage a high volume of tickets without compromising quality.

Customer-first attitude with strong problem-solving skills.

Nice to Have

Experience in mobile apps, gaming, streaming, SaaS, or digital media.

Experience with Braze, Mixpanel, or similar analytics/CRM platforms.

Experience building a support department from scratch.

Experience supporting subscription-based products.

Understanding of Apple App Store and Google Play payment ecosystems.

What We Offer

Competitive salary.

Fully remote work.

Opportunity to build and lead the support function from day one.

Fast-paced international environment.

Career growth in a rapidly scaling product company.

High level of ownership and direct impact on the product and customer experience.

Ideal Candidate

We’re looking for someone who combines strong customer communication skills with operational thinking. You should be comfortable working independently, improving processes, leveraging AI to automate repetitive tasks, and collaborating across teams to create an outstanding user experience.

Film Director & Showrunner (AI-Tech Approach)

We are looking for a visionary Film Director & Showrunner to lead the creation of high-end short-drama series. This role is for a cinematic powerhouse who understands deep storytelling, blocking, and dramatic structure, but is also ready to embrace Generative AI as their primary production engine.

You don’t need to be a software engineer, but you must be digitally native and tech-curious. We need a storyteller who can translate a traditional director’s "eye" into the world of AI-assisted filmmaking, turning scripts into seamless, prestige-quality visuals.

The Role

As the lead creative, you will act as a "one-person studio." You’ll take a project from concept to final master, using AI tools to build worlds, maintain character consistency, and direct virtual "performances." You are the bridge between classic film theory and the future of automated production.

Responsibilities

* Showrunning & Vision: Lead the narrative strategy and maintain a cohesive "look and feel" across a complete short drama series.

* Directorial Leadership: Apply your mastery of lighting, composition, and performance to AI outputs, ensuring they mirror the quality of high-end television.

* Creative Asset Management: Use AI-assisted tools to build storyboards, shot lists, and backplates that align with your directorial vision.

* Technical Execution: Personally responsible for the final "director’s cut." While you’ll have support, you should be comfortable getting hands-on with generation, assembly, and refinement.

* VFX & Polish: Oversee (and perform) the cleanup of AI artifacts to ensure visual consistency and a seamless cinematic experience.

* Ethical Oversight: Ensure all content meets brand guidelines and respects intellectual property standards.

Requirements

* Professional Directing Background: Proven experience as a Film Director or Showrunner with a portfolio that demonstrates a deep grasp of "the language of film."

* Cinematic Mastery: An expert understanding of film theory, pacing, and how to evoke human emotion through a lens.

* Tech-Savvy Mindset: You should have a basic, functional understanding of AI tools (like Midjourney, Runway, or Luma) and a massive appetite to learn more. You aren't afraid of new interfaces or evolving workflows.

* NLE Proficiency: Expert-level skills in industry-standard software like Adobe Premiere Pro, DaVinci Resolve, or Avid.

* Post-Production Knowledge: High-level proficiency in After Effects or similar tools for masking, compositing, and "fixing it in post."

* Adaptability: The ability to find creative workarounds for the current limitations of AI technology.

Bonus Skills

* Experience with AI audio/music tools (e.g., ElevenLabs, Udio, Suno).

* A "hacker" mentality—someone who loves testing new tools the day they drop.

Position: IT Recruiter (Remote)

Company: Konexta Agency

Location: Remote

Employment Type: Full-time

Role Overview

We are looking for a proactive IT Recruiter to manage end-to-end recruitment processes for international tech clients. The role requires strong sourcing expertise, ownership mindset, and the ability to close complex technical positions remotely.

Key Responsibilities

• Build and maintain a strong candidate pipeline using LinkedIn, job boards, referrals, and direct sourcing.

• Conduct structured screening interviews and competency-based evaluations.

• Coordinate technical interviews and ensure timely feedback loops.

• Manage offer negotiations and support candidates through the onboarding stage.

• Maintain accurate reporting and recruitment analytics.

Requirements

• Strong sourcing and headhunting skills.

• Ability to work independently in a fully remote environment.

• Strong communication and stakeholder management skills.

What We Offer

• Fully remote work format.

• Competitive compensation with performance-based bonuses.

• Access to international clients and diverse tech projects.

• Career growth opportunities within a scaling recruitment agency.

• Structured processes and a results-driven team culture.

Location: Remote

Employment type: Full-time / Part-time (flexible)

Role Overview

Konexta Agency is scaling its recruitment delivery pipeline and is looking for a Researcher — IT Recruitment Assistant. This role is a core operational function focused on talent mapping, candidate sourcing, and market intelligence. You will work closely with recruiters, enabling faster and higher-quality hires for IT roles.

This position is execution-driven, data-oriented, and designed for someone who wants to grow into a full-cycle recruiter or talent strategist.

Key Responsibilities

• Conduct proactive sourcing of IT candidates (LinkedIn, GitHub, job boards, niche communities)

• Build and maintain talent pipelines for current and future vacancies

• Perform CV screening and initial candidate qualification

• Map IT talent markets by role, location, and tech stack

• Maintain and update candidate data in ATS/CRM systems

• Prepare shortlists and candidate briefs for recruiters

• Support recruiters with ad-hoc research and competitor benchmarking

Requirements

• Strong interest in IT recruitment and talent research

• Understanding of basic IT roles, technologies, and tech stacks (or fast learner)

• Experience with LinkedIn sourcing and Boolean search is a plus

• High attention to detail and structured thinking

• Ability to work with large volumes of data and maintain accuracy

• Good written English; verbal English is a plus

• Self-managed, reliable, and deadline-oriented

Nice to Have

• Previous experience as a Researcher, Sourcer, or Recruitment Assistant

• Experience working with ATS systems

• Background in HR, recruiting agencies, or tech projects

What We Offer

• Remote-first working model

• Clear growth path into IT Recruiter or Talent Partner roles

• Hands-on exposure to real hiring cases in international markets

• Performance-based compensation growth

• Process-driven environment with room for optimization and innovation

Want to work with a team of professionals and change your life today? Then MetaliX is the place for you!

A little about us:

• 5 years on the market, our own niche showroom, a comfortable office, and production facility in Lviv;
• Over 5,000 m² produced and more than 4,000 constructions installed;
• MetaliX™ structures are exported to Canada, Germany and the United Kingdom;
• NPS among clients - 95%;
• A team of professionals with ambitions to become a global leader.

MetaliX - a company specializing in manufacturing metal zoning structures made of steel and glass - is looking for  Sales Manager for the German market.
 

In October 2023, MetaliX was featured in Forbes Ukraine's Top 40 Ukrainian companies that successfully entered export markets during the war, ranking among the top five companies from Lviv. Join our team!

We offer:

• Official employment and a stable salary - base rate + KPI-based bonuses and performance rewards;
• Comfortable working conditions at our office (Location: Naukovа 7B) or a remote work option;
• Work schedule - from 09:00 to 18:00 ;
• Opportunities to attend international trade shows;
• Business trips abroad;
• Company-sponsored courses and training;
• Career growth - consistently delivering great results can lead you to become a department head.

The ideal candidate should have:

• German proficiency level B2 (spoken and written);
• Experience in negotiating with decision-makers;
• Experience working with databases;
• Strong research skills: actively seeking potential clients using various online resources, including websites, social media, and LinkedIn;
• Correspondence and communication with partners;
• Ability to create personalized emails, presentations, and product lists;
• Strong organizational skills to meet tasks, goals, and plans on time.

Want to know more? Check us out on social media!

If you're interested - send us your application or call us now!

Want to work with a team of professionals and change your life today? Then MetaliX is the place for you!

A little about us:

• 6 years on the market, our own niche showroom, a comfortable office, and production facility in Lviv;
• Over 5,000 m² produced and more than 4,000 constructions installed;
• MetaliX™ structures are exported to Canada, Germany and the United Kingdom;
• NPS among clients - 95%;
• A team of professionals with ambitions to become a global leader.

MetaliX - a company specializing in manufacturing metal zoning structures made of steel and glass - is looking for  Sales Manager for the USA market.
 

In October 2023, MetaliX was featured in Forbes Ukraine's Top 40 Ukrainian companies that successfully entered export markets during the war, ranking among the top five companies from Lviv. Join our team!

We offer:

• Official employment and a stable salary - base rate + KPI-based bonuses and performance rewards;
• Comfortable working conditions at our office (Location: Naukovа) or a remote work option;
• Work schedule - from 15:00 to 24:00 ;
• Opportunities to attend international trade shows;
• Business trips abroad;
• Company-sponsored courses and training;
• Career growth - consistently delivering great results can lead you to become a department head.

The ideal candidate should have:

• English proficiency level B2 (spoken and written);
• Experience in negotiating with decision-makers;
• Experience working with databases;
• Strong research skills: actively seeking potential clients using various online resources, including websites, social media, and LinkedIn;
• Correspondence and communication with partners;
• Ability to create personalized emails, presentations, and product lists;
• Strong organizational skills to meet tasks, goals, and plans on time.

Want to know more? Check us out on social media!

If you're interested - send us your application or call us now!

ThingsBoard, Inc. is a US corporation founded in 2016, with an R&D center in Kyiv, Ukraine. We are the main contributors and maintainers of the ThingsBoard open-source IoT Platform. We deliver and continuously improve a scalable, robust, and affordable IoT Platform that significantly reduces time-to-market for life-changing IoT solutions. We also help companies build outstanding IoT products based on ThingsBoard.

We are currently looking for a Junior Python Developer who will maintain, update, and advance the company's Python-based products, including the Gateway, Python SDK, REST Client, and Micro/CircuitPython SDK. In this role, you will have the opportunity to work closely with both software and embedded concepts, driving the evolution of our IoT solutions.

What we are looking for:

• Good knowledge of Python 3.10+
• Experience with asyncio
• Experience with threading
• Solid understanding of networking (TCP, UDP, OSI, TLS/SSL)
• Experience with SQLite
• Experience with Docker
• Proficient Linux user
• Knowledge of Git + GitHub
• Knowledge and experience with HTTP + REST protocols

• Intermediate English level + readiness to join client calls if needed

   

Responsibilities:

• Participate in the development, updates, and maintenance of the company's Python-based solutions (Gateway, Python SDK, REST Client, as well as Micro/CircuitPython SDK for embedded devices).
• Analyze, handle, and resolve technical issues from users. Gradually progressing from simple tasks to independently solving complex technical problems.
• Design, propose, and independently implement new features for the IoT Gateway.
• Configure connectivity and integrate various IoT devices into the platform, working with industrial and network protocols.
• Monitor, analyze network traffic, and debug protocols using testing tools.
• Collaborate with the team to solve architectural tasks and communicate directly with English-speaking clients (written in issues and via calls when necessary).

• Actively learn the platform's internal architecture (ThingsBoard, Gateway), new IoT protocols, and embedded concepts; analyze documentation and technical sources to tackle daily challenges.

   

Nice to have:

• Experience with MicroPython / CircuitPython
• Experience with MQTT
• Experience with or knowledge of Modbus, OPC-UA protocols

• Experience with Wireshark

   

What we offer:

• Opportunity to work on an open-source IoT platform with 21k+ stars on GitHub
• Modern, cutting-edge tech stack
• A professional team with 20+ years of experience, free of bureaucracy and micoromanagement
• Career growth opportunities and regular salary reviews
• Full-time on-site position with a flexible schedule
• Medical insurance
• 17 days of paid vacation and 10 days of paid sick leave
• Free English classes
• Comfortable office with a fully stocked fridge (free drinks)
• Work format: Office in Kyiv (Podil)
   

By submitting your CV, you consent to ThingsBoard Inc collecting and processing your personal data for recruitment purposes in accordance with our Privacy Policy and ISO 27001 requirements. Your data will be retained for 12 months from the date of submission and securely deleted thereafter unless you are hired. You may withdraw consent at any time by contacting us.

We are currently looking for an active, innovative, experienced Facebook Media Buyer to join our team.

Our ideal candidate must be comfortable in a fast-paced environment and be excited about the opportunity to work strategically at a high-level and the opportunity to actively participate in the daily operations.

Requirements:

• At least 1 year of commercial experience with Facebook Ads (gambling);
• Expertise in Tier 1,2 markets;
• Working effectively with a high daily budget;
• Understanding of specifics of the Meta system algorithms;
• Ability to find and correctly scale working connections;
• Generate and test new hypotheses;
• Ability to provide technical specifications to creatives and technicians;
• Understanding and ability to work with basic metrics;
• English — pre-intermediate;
• Result-oriented person with high stress management skills;

• Creative and adaptive mindset.

   

Responsibilities:

• Creation and launch of Facebook advertising campaigns;
• Searching and testing new approaches and connection;
• Testing new hypotheses and displaying statistics on them;
• Creation of technical specifications for the creation of creative materials and texts;
• Analysis of the effectiveness of advertising campaigns and their optimization;

• Reporting on advertising campaigns.

   

What we offer:

• Competitive salary: rate + high % of personal profit;
• Unlimited budgets for profitable campaigns;
• Work with TOP global brands from the world of Gambling;
• Personal prospects of quickly moving to a TL position with proper results;
• A dynamic and flexible startup environment that encourages innovation;
• Rockstar professional team (mediabuyers, affiliate, tech, creative, finance);
• 100% Remote work.

Cosmolot is a Ukrainian product IT company that creates and develops an online digital entertainment platform. We build technology-driven solutions with a strong focus on security, transparency, and user comfort.

As a Data Analyst, you will analyze payment and fraud-related data, identify suspicious patterns and risks, and support fraud prevention and payment optimization initiatives through data-driven insights and reporting.

Requirements

• 4+ years of experience as a Payment Analyst, Fraud Analyst, Product/Data Analyst, Risk Analyst, or similar role
• Strong practical knowledge of SQL: CTEs, window functions, aggregations, joins, query optimization
• Experience analyzing payment transactions, payment funnels, success rates, declines, errors and fraud-related metrics
• Practical experience with Power BI
• Strong Excel skills
• Ability to work with large datasets and combine data from multiple sources
• Strong analytical thinking and attention to detail
• Understanding of key payment and fraud metrics (AR, SR) 
• Strong communication skills and ability to clearly present insights to business stakeholders
• Ability to work independently in a dynamic environment

Your Responsibilities

• Analyze payment performance, fraud prevention metrics, and player transaction behavior to support business decisions 
• Investigate suspicious activity, fraud patterns, bonus abuse, multi-accounting, payment manipulation, and other abnormal user behaviors 
• Collaborate with business teams (Product, Payments, Risk & Fraud) on data requirements, analytical insights, fraud prevention, and payment optimization initiatives 
• Collect, prepare, validate, and combine data from multiple sources for analysis and reporting
• Build and maintain analytical reports and dashboards in Power BI for payment, fraud, and transaction monitoring

Nice to Have

• Experience in iGaming, fintech, payments, traffic analytics, or other high-risk industries
• Experience with PSPs, payment providers, aggregators, antifraud or risk management systems
• Knowledge of fraud detection, bonus abuse, or suspicious activity analysis
• Basic experience with Python for data analysis or automation
• Understanding of payment processes (routing, cascading, 3DS, BIN analysis, card, crypto, and alternative payments)

What We Offer

• Work in a strong team of professionals and genuinely supportive people
• Opportunities for professional growth and development
• Flexible working hours
• Medical insurance
• Sports expense compensation
• Psychological support
• Free language classes (English, Spanish, and German)
• 18 working days of paid vacation, paid sick leave, and sick days
• Regular team buildings and corporate events
• All necessary equipment for comfortable work

Strategic Responsibilities: 

• Be responsible for implementing and coordinating the “People Partnership” model across all teams;
• Help increase engagement, improve retention, and enhance the employee experience based on data (surveys, analysis of turnover results);
• Provide support on organizational structure, workforce planning, and talent development (assessments, succession planning);
• Participate in initiatives to shape corporate culture and promote company values.

Operational Responsibilities:

• Support performance management cycles (OKR/KPI, evaluations);
• Collaborate with managers on employee relations and day-to-day HR matters;
• Conduct exit interviews and provide practical recommendations;
• Collaborate with the recruitment department on hiring and onboarding processes;
• Provide recommendations on compensation and benefits based on market and internal data;
• Conduct employee satisfaction and engagement surveys;
• Ensure effective communication and alignment across teams.

Qualifications:

• 3+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries;
• Experience in supporting performance management processes (OKR/KPI, evaluations) and employee relations;
• Exposure to culture initiatives, internal communications, or employee engagement activities;
• Strong communication, facilitation, and conflict resolution skills;
• Structured thinking with a hands-on, practical approach;
• Ability to multitask and work with multiple teams in a dynamic environment;
• English and Ukrainian at B2+ level.

Are you ready to take your Java expertise to the next level? Join our team to work with a highly scalable, highly available, real-time advertising platform that serves millions of users worldwide and handles massive real-time data at scale. We are hiring a Software Engineer to be a vital part of this mission. If you bring extensive experience building complex systems, love great technology at scale, jumping in, and figuring things out in any system, this role is for you! Working in a modern, cloud-native environment, you’ll collaborate with a team of top engineers to develop low-latency, distributed systems capable of handling millions of QPS. This is an opportunity to combine innovation, performance engineering, and large-scale impact - while shaping the future of digital entertainment technology.
 

About the project

Our client is a leading streaming service based in the United States. With millions of users worldwide, its devices provide easy access to free TV, live news, sports, movies, etc. The client has an advertising business and also licenses its hardware and software to other companies.
 

Who are we looking for?

Skills & Experience

• 4+ years of experience building large scale and low latency distributed systems
• 5+ years of Java backend development experience;
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NO SQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in advertising domain a big plus 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision making
• Can do, results-oriented mindset
• Software development best practices: test-driven development, automated testing;
• Knowledge of distributed systems architecture and service oriented systems;
• English: B2+

Nice to have

• Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and working with large language models (LLMs)

Responsibilities

• Develop and maintain complex backend services
• Collaborate with cross-functional teams (Product, Design, QA) to deliver high-quality features;
• Write unit, integration, and end-to-end tests;
• Maintain and extend existing services to meet new requirements;
• Participate in code reviews and contribute to technical discussions;
• Help maintain technical documentation;
• Assist in improving CI/CD pipelines;
• Contribute to best practices within the development team.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Business Trainer to join our team.

Requirements:
- Languages: Ukrainian (fluent), English (B2+)
- Education: Higher (pedagogy/HR management), additional courses in business training methodology
- Work experience: 3+ years in personnel training and development as a business trainer/methodologist, experience independently developing soft skills training programs (from scratch to launch)
 

Will be plus:

- Knowledge of Azerbaijani/Turkish/Spanish
- Experience working with various target audiences

Responsibilities:
- Develop and implement soft skills training programs for business unit specialists

- Collaborate with department heads to identify and analyze training needs

- Evaluate the effectiveness of implemented training programs

- Design and implement modern, AI-powered solutions for specialist training

Our benefits to you:
🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location
 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Account Manager  to join our team.

Requirements:
- Proven experience in account management, preferably in the telecommunications or digital messaging industry;

- Strong negotiation and communication skills, with a track record of successful deal-making;

- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines;

- Analytical mindset with the ability to interpret data and generate actionable insights;

- Proficient in admin panels software and other relevant business tools;

- Proactive and results-oriented, with a strong drive to achieve targets and improve performance;

- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers;

- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment;

- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges.

Responsibilities:
- Communicate effectively with third-party SMS and messenger service providers;

- Negotiate and secure favorable pricing and deals to optimize cost-efficiency;

- Monitor service agreements and ensure compliance with terms and conditions;

- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery;

- Collaborate with internal teams to maintain high service standards and client satisfaction;

- Develop and implement strategies to improve account performance and deliver results;

- Intake requests and feedback from stakeholders, providing timely and accurate responses;

- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded;

- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives;

- Analyze account performance data to identify trends and opportunities for improvement;

- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations;

- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust;

- Continuously seek opportunities to enhance service delivery and operational efficiency.

Our benefits to you:
🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location