Jobs at Djinni

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

We are looking for a strong Front-End Engineer to join a fast-growing product company and work on building complex, scalable web features end-to-end.

You will be part of a core development team working closely with product managers and founders to deliver high-impact functionality in a modern SaaS platform.

What you will do

• Develop new features using Angular (v18+)
• Improve performance and scalability of the frontend
• Work closely with backend teams and integrate APIs
• Apply testing best practices (unit/integration)
• Participate in architectural decisions
• Mentor junior engineers and contribute to team growth
• Support production stability and take part in on-call rotations

Requirements

• 4+ years of Front-End development experience
• Strong hands-on experience with Angular (version 18 or higher)
• Deep understanding of frontend architecture and modern web stack
• Experience building scalable, high-load web applications
• Experience with Angular CLI and testing frameworks (Jasmine / Karma — advantage)
• Good understanding of performance optimization
• Strong communication skills and product mindset
• Comfortable working in a fast-paced environment

Nice to have

• Experience with Webpack
• Passion for UI/UX
• Computer Science degree or equivalent experience

Biosphere Corporation — one of the largest producers and distributors of household, hygiene, and professional use products in Eastern Europe and Central Asia (brands such as Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others) — is inviting applicants for the position of IT Infrastructure Administrator.

Key Responsibilities:

• Administration of Active Directory
• Management of group policies
• Management of services using PowerShell
• Administration of the VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online mail service
• Administration of VMWare Horizon View.

Requirements:

• Experience in writing automation scripts (PowerShell, Python, and others)
• Skills in working with Azure Active Directory (creating users and groups, generating reports as required, setting up synchronization between on-premises and cloud AD)
• Skills in Exchange PowerShell (creating mailboxes, searching and deleting emails based on various criteria, creating and managing DAG) 
• Skills in Veeam Backup & Replication, VMware vSphere (vCenter, DRS, vMotion, HA)
• VMware Horizon View Windows Server 2019/2025 (Installation, configuration, and adaptation) 
• Diagnostics and troubleshooting 
• Working with anti-spam systems 
• Management of mail transport systems (exim) and the monitoring system Zabbix

What We Offer:

• Interesting projects and tasks.
• Competitive salary (discussed in the meeting).
• Convenient working schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break; partial remote work is possible.
• Official employment, paid vacation and sick leave.
• Probation period – 2 months.
• Opportunities for professional growth and learning (internal training, reimbursement for external programs).
• Discounts on corporate products.
• Material assistance (childbirth, medical treatment, force majeure circumstances, and circumstances caused by military actions, etc.)
• Office address: Dnipro city, Zaporizke highway, 37 (right bank, Topol-1 area).

You can learn more about Biosphere Corporation, our strategy, mission, and values at: 

http://biosphere-corp.com/

https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your resume for this position, you consent to the processing of your personal data in accordance with current Ukrainian legislation. 

If your application is shortlisted, we will contact you within 1−3 business days.

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+specialists working globally, building products used by millions worldwide.
 

Our work spans two core areas:

• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.

• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.
 

Requirements:

• 5+ years of professional Unity development experience and 3+ years with C#;
• Strong proficiency in C# fundamentals (LINQ, delegates, events, async/await, generics) and asynchronous programming patterns;
• Deep understanding of Unity architectural patterns (MVC, ECS, ScriptableObject architecture, dependency injection) and performance optimization best practices;
• Strong experience with data persistence solutions (SQL, NoSQL, cloud storage, binary serialization formats);
• Strong understanding of system design principles, design patterns, and software architecture best practices.
 

Responsibilities:

• Develop games from scratch, from concept to release;
• Create gameplay features and UI/UX elements;
• Implement multiplayer features;
• Integrate third-party SDKs and APIs;
• Collaborate with designers and artists;
• Optimize game performance and fix bugs.
 

Nice to have:

• Proficiency with IoC/DI container frameworks (Zenject, VContainer, Extenject) for scalable architecture;
• Experience developing custom Editor tools and extensions to improve development pipeline efficiency;
• Experience in real-time multiplayer game development in Unity, including networking, client-server architecture, and latency optimization;
• Familiarity with AI coding assistants (Cursor, Claude Code, Copilot) and ability to integrate them into daily development workflow.
 

Hiring process:
• Intro call with a Recruiter — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at a global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here, your work also drives social impact, and you can also join our volunteer initiatives.
 

If this resonates with you, send your CV and join us.
Let’s foster the world together!

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:
 

• Monitor and analyze advertising activity of key competitors across platforms (Meta, Google, TikTok, etc.).
• Track trends in health, wellness, fitness, and subscription-based products.
• Maintain an organized database of notable ad examples, campaigns, messaging approaches, and market innovations.
• Create weekly reports summarizing key competitor moves, creative shifts.
• Share clear, actionable insights for User Acquisition and Creative teams — quick takeaways + deep dives when needed.
• Suggest new ideas based on emerging trends, consumer behavior, and market changes.
• Assist with ad hoc research projects based on marketing team priorities.
• Present findings in a visual, digestible format using Miro, FigJam, Slides, or Notion.
• Apply tools like Meta Ad Library, TikTok Creative Center, Similarweb, App Annie & other to ensure high-quality research and insights.
   

About you:
 

• 1+ years of experience in research (academic, business, or market), ideally within marketing or creative-focused roles.
• Understanding of performance-driven campaigns, creative workflows, and what makes ads effective.
• Experience using ad libraries and market tools for competitor and trend analysis.
• Strong analytical and visual storytelling skills — able to turn creative data into clear, actionable insights.
• Proficient in visual tools like Miro, FigJam, and Google Slides to present research and ideas clearly.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. The opportunity to work fully remotely.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

Find more about us on social media platforms: Instagram, LinkedIn.

We are looking for a VFX / Motion Designer (Junior/Middle) to join our media projects. This role goes beyond classic VFX and includes motion design, basic technical tasks, and working with modern AI tools.

You will be involved in creating visual effects, title animations, and preparing video content for final delivery across promo, advertising, and media projects.

Requirements:

• 1+ year of experience in VFX / Motion Design (Junior and Middle candidates are welcome)
• Good knowledge of Adobe After Effects, Photoshop (or similar tools)
• Basic skills in creating visual effects: particles, light, smoke, simple motion graphics
• Understanding of video formats, rendering, and export settings
• Experience with title animation and typography
• Basic understanding of technical workflows/pipelines in video production
• Familiarity with AI tools (for content generation, upscaling, automation) is a strong plus
• Creativity and attention to detail
• Portfolio is a plus

Responsibilities:

• Create and edit visual effects for video content (promo, advertising, media)
• Design and animate titles, subtitles, and motion graphics elements
• Prepare and export final video files according to technical requirements
• Work with the production team to integrate effects into footage
• Support video editors with additional graphics and animations
• Use AI tools to improve workflow efficiency and content quality

We offer:

• Remote work, flexible schedule
• Interesting media and advertising projects
• Opportunity to work with modern tools (including AI)
• Career growth and skill development

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined execution.

We treat content distribution as a core growth function — where consistency, timing, and platform understanding directly impact reach and performance.

The Role

We are looking for an SMM Manager (Content Distribution) who will focus on maximizing organic reach across our talents’ social media accounts, primarily on Instagram.

This is not a content creation role — your focus will be on managing pages, distributing ready-made content, and optimizing performance through platform mechanics, timing, and experimentation.

You will play a key role in ensuring that content reaches the right audience and performs consistently across platforms.

What You Will Do

Content Distribution & Account Management
Manage social media accounts and coordinate publishing schedules, primarily on Instagram.

Performance Monitoring
Track content performance, analyze engagement metrics, and identify patterns in reach and visibility.

Growth & Experimentation
Test different posting strategies, formats, and timing to maximize organic reach.

Cross-Platform Distribution
Leverage cross-posting opportunities to expand content visibility across platforms.

Trend & Algorithm Tracking
Stay up to date with platform updates, algorithm changes, and viral trends — with a strong focus on the US market.

Candidate Expectations

• 1.5–3+ years of experience in SMM / content distribution / social media management
• Hands-on experience with platforms like Instagram (required) and at least one additional platform
• Strong understanding of platform algorithms, trends, and audience behavior (especially US market)
• Experience working with short-form video content
• Understanding of performance metrics (reach, engagement, retention basics)
• Willingness to experiment and iterate on posting strategies
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
   

Nice to Have

• Basic video editing skills or experience adapting content
• Experience working with creator-driven or media content
• Understanding of content lifecycle and distribution funnels
  
   

What We Offer

• Fully remote work in an international team
• Clear focus: distribution, performance, and growth
• Opportunity to work with high-volume content and test different strategies
• Fast feedback loop and data-driven decision-making
• Paid vacation, sick leave, and personal days off

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value — combining creativity with disciplined execution.

Design plays an important role in how we communicate ideas, structure information, and present our work — both internally and externally.

The Role

We are looking for a Graphic Designer (Mid-level) to join our team.

This role is well suited for someone who already has a solid design foundation and wants to further develop their skills in a structured, fast-paced, and professional environment.

You will primarily focus on presentation design, while also contributing to a variety of internal creative tasks across the company.

What You Will Do

Presentation Design
Create clear, structured, and visually strong presentations for internal and client use.

Brand & Visual Support
Develop and maintain basic brand elements such as layouts, icons, and simple logo variations.

Merch & Creative Assets
Design merchandise (apparel, accessories, promotional materials) aligned with brand direction.

Internal Projects
Support various design needs across teams — including digital and print materials.

Design Organization
Maintain well-structured files, templates, and assets for efficient team collaboration.

Candidate Expectations

• 1,5–3+ years of experience in graphic design
• Strong understanding of design fundamentals (typography, color, composition, layout)
• Hands-on experience with presentation design
• Proficiency in Canva, Figma (or similar tools)
• Ability to work from briefs, process feedback, and iterate quickly
• High attention to detail and structured approach to files and deadlines
• Portfolio with relevant work (presentations, social media, posters, etc.)
• English level B2 (Upper-Intermediate) — for understanding briefs and context
   

Nice to Have

• Experience working with brand systems or guidelines
• Basic experience with print materials
• Interest in digital content, creators economy, or media products
   

What We Offer

• Fully remote work in an international team
• A variety of design tasks — not limited to one format
• Clear briefs and structured workflows
• Opportunity to grow within a fast-developing company
• Paid vacation, sick leave, and personal days off

Evestar is a fast-growing marketing agency with a team of 60+ professionals. We are recognized as one of the leaders in digital marketing in Florida and continue to scale internationally. We are currently looking for a strong Recruiter / Talent Acquisition Specialist for a long-term opportunity within our dynamic and growing team.

Key Responsibilities:

• Source and actively headhunt top talent across North America, South America, Europe, and Asia
• Manage hiring for roles across different functions and levels (content creators, managers, designers, developers, copywriters, marketing managers)
• Strong talent assessment skills, with the ability to identify a candidate’s true potential, role fit, and likelihood of long-term success beyond what is written on a resume
• Build and execute effective sourcing strategies for different markets, roles, and hiring priorities
• Support candidates throughout the full hiring journey, including onboarding, team integration, and follow-up during the first months of employment
• Contribute to strengthening Evestar’s employer brand and external positioning in the talent market
• Monitor hiring quality, candidate feedback, and the overall effectiveness of the recruitment process

Requirements:

• Proven track record of successfully hiring high-performing / top-tier specialists
• Strong experience in international recruiting and direct headhunting
• Fluent English (Advanced / Advanced Plus), with the ability to communicate confidently with both candidates and team members
• Strong communication skills, initiative, independence, self-organization, and a proactive approach

Nice to Have:

• Basic understanding of digital marketing
• Previous experience hiring for agencies, e-commerce businesses, or digital teams

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a DevOps TL to join our team. If you are passionate about building resilient infrastructure, leading talented engineers, and ensuring high availability for high-load systems, this is the place for you.

Tech Stack: AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python/Bash.

Your Responsibilities:

You will be responsible for the reliability and scalability of our platform infrastructure, leading the team towards operational excellence.

• Team Leadership: Lead, mentor, and grow the DevOps team. Set technical priorities, optimize delivery workflows (hiring, performance reviews), and foster a culture of engineering excellence.
• Infrastructure as Code: Design and maintain scalable, multi-account AWS infrastructure using Terraform and Helm. Drive the adoption of GitOps practices for consistent environment management.
• Kubernetes Orchestration: Lead the development and support of high-availability EKS clusters, focusing on autoscaling, networking (CNI/Service Mesh), and resource optimization.
• Operational Excellence: Support continuous delivery through optimized CI/CD pipelines. Ensure 99.9%+ availability via robust monitoring, incident response protocols, and proactive system performance tuning.
• Security & Compliance: Strengthen security controls across the platform. Implement Zero-Trust principles, manage IAM/Secrets, and oversee Cloudflare security services (WAF, DDoS protection).
• Database Operations: Ensure reliability of stateful services (MySQL/Aurora, Redis), automating backups, failover strategies, and performance tuning.
• Cross-Functional Collaboration: Partner with Backend, Product, and QA teams to align infrastructure roadmap with business goals and eliminate bottlenecks in the development lifecycle.

What we expect from you:

• Experience: 5+ years in a DevOps role with 2+ years in a leadership position (managing team workflows, mentoring, reporting).
• AWS Expertise: Deep understanding of AWS ecosystem (multi-account organizations, advanced networking, security best practices, and cost optimization).
• Kubernetes Mastery: Advanced experience with EKS (HA networking, PodDisruptionBudgets, NodeGroups, Service Mesh, Cilium/eBPF).
• IaC & GitOps: Strong proficiency with Terraform (multi-environment modules) and GitOps tools (FluxCD or ArgoCD).
• CI/CD Strategies: Experience designing secure, scalable deployment pipelines (GitHub Actions, Jenkins) for PHP and Go applications.
• Observability: Expert knowledge of monitoring stacks (Prometheus, Grafana, Alertmanager, New Relic, Sentry) and experience designing custom metrics/alerts strategies.
• Security Fundamentals: Strong grasp of network segmentation, SSL/TLS, Secrets Management (AWS Secrets Manager/External Secrets Operator), and compliance basics.
• Automation: Proficiency in Python or Bash for creating operational tooling and automation scripts.

It will be a plus:

• Architecture: Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, and disaster recovery strategies.
• Streaming Data: Experience with Kafka/MSK or other event streaming systems.
• Compliance: Experience with PCI DSS or equivalent compliance frameworks.
• Performance: Deep understanding of Linux internals and advanced caching strategies (Redis, Cloudflare, S3 tiering).
• Cost Management: Strong background in FinOps and cost optimization techniques across cloud providers.

About us:

BetterMe —a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

About the role:

We are seeking a Backend Engineer skilled in PHP and JavaScript, experienced in frontend development using React and Vue, to join our team.
In this role, you will focus on developing new product features, enhancing existing applications, and ensuring the reliability and scalability of our backend systems. You will work with a modern tech stack and play a key part in our ongoing transition from a monolithic architecture to microservices.

Your impact:
 

• Implement backend features from conception through to deployment, ensuring they meet strategic business objectives.
• Design and develop admin panels and UI components using React, Vue, and JavaScript, dedicating approximately 20% of your time to frontend tasks, and leverage AI-assisted tools to accelerate development where appropriate.
• Write clean, secure, testable, scalable and well-documented product or system code.
• Actively participate in multiple aspects of the SDLC, including planning, development, testing, and deployment.
• Work closely with product, client, and other cross-functional teams to deliver high-quality features and resolve integration issues.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to backend architecture decisions, including the transition from monolith to microservices.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
   

About you:
 

• 2+ years of experience in backend development in total.
• Experience with PHP 8.0+ with OOP skills, using frameworks like Symfony or Laravel.
• Motivation to work with both PHP and Frontend (~ 80% PHP / 20 JavaScript % for now).
• Experience in frontend development with JavaScript frameworks/libraries such as React or Vue, and familiarity with jQuery for legacy projects.
• Ability to independently develop admin panels and UI components, and leverage AI-assisted tools to accelerate frontend tasks.
• Experience with relational databases — MySQL and/or PostgreSQL.
• Experience with in-memory storage and caching (e.g., Redis, AWS Elastiсache, etc.).
• Experience with Linux environments, CI/CD pipelines, Docker containers, and background job processing.
• Experience with asynchronous communication via tools like RabbitMQ, Apache Kafka, or Amazon SQS.
• Hands-on experience with microservices architecture (communication, patterns, development process) and developing REST APIs.
• Practical understanding of software design principles and best practices (SOLID, design patterns, 12-Factor App methodology).
• Ability to write and maintain unit tests (e.g., using PHPUnit) and ensure high code coverage for new code.
• Fast learner with a strong desire to continually acquire new knowledge, and excellent problem-solving skills.
   

Would be a plus:
 

• Experience with distributed systems and high-load services.
• Experience with cloud and container orchestration tools: AWS services.
• Kubernetes/Helm, and service mesh technologies like Istio.
• Experience with search engine technologies (e.g., Elasticsearch, OpenSearch, or Apache Solr).
• Familiarity with Clean Architecture software design philosophy or DDD.
• Ability to document requirements and create architectural diagrams (using PlantUML or Mermaid).
• Excellent communication and collaboration skills. Proactive approach to identifying and solving complex problems.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.

Job Description

Required:

• Good knowledge of testing theory (test types, test cases, bug reports etc.)
• Basic knowledge of hardware
• Attention to detail, patience, and investigation skills
• At least intermediate English level
• Fast learner with strong problem-solving skills

Preferred:

• Basic knowledge of Python
• Technical writing

Job Responsibilities

Manual testing of streaming devices' firmware on different platforms
Creating bug reports
Creating and updating test documentation

Department/Project Description

Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

About Akvelon

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are seeking a dynamic and results-oriented Recruitment Researcher to join our team. The ideal candidate will possess exceptional communication and negotiation skills, coupled with a strong ability to work collaboratively within a team. As a Recruitment Researcher, you will be responsible for identifying and attracting top talent, conducting thorough candidate assessments, and supporting the full recruitment lifecycle. Your proactive approach and dedication to achieving results will be key to your success in this role. If you are passionate about recruitment and thrive in a fast-changing environment, we want to hear from you.

Requirements:

🔸1+ year of experience in IT researching/sourcing;
🔸General understanding of technologies in the IT Industry;
🔸Knowledge of X-ray, Boolean search, job boards, LinkedIn search, GitHub, Stack Overflow;
🔸English level — Intermediate and higher;
🔸Strong communication and negotiation skills;
🔸Results-oriented mindset, with a proven ability to set and achieve recruitment targets and deliver high-quality candidates in a timely manner.

Responsibilities:

🔸Search for candidates via LinkedIn and other resources;
🔸Drawing up CVs of candidates in a corporate format;
🔸Process responses from the corporate website, DOU and other resources;
🔸Working with different recruitment tools;
🔸Work closely with the Recruitment team to determine hiring needs and priorities.
 

Working Conditions and Benefits

🔸Paid vacation and sick leave (without requiring a sickness list);
🔸Official state holidays — 11 days considered public holidays;
🔸Opportunities for professional growth through challenging projects and the possibility to switch roles, master new technologies, and improve skills with company support;
🔸Flexible working schedule: 8 hours per day, 40 hours per week;
🔸Personal Career Development Plan (CDP);
🔸Employee support program (Discounts, Care, Health, Legal compensation);
🔸Paid external training, conferences, and professional certification aligned with the company’s business goals;
🔸Internal workshops and seminars;
🔸Corporate library (paper and e-books) and internal English classes.

If you are a motivated and talented Recruitment Researcher seeking a challenging opportunity with a global technology company, this position is perfect for you.

WOW24-7 is looking for an experienced Onboarding Manager (Head of Onboarding) to own and lead the entire onboarding lifecycle for new client projects.
This role is responsible for ensuring smooth project launches from contract signing to go-live, aligning Sales → Onboarding → Operations processes, and building structured, scalable onboarding standards.
The Onboarding Manager will manage both the Onboarding Specialist and Trainer, ensuring that documentation, CRM setup, knowledge bases, and training processes are consistent, high-quality, and aligned with operational expectations.
This is a strategic and operational leadership role focused on governance, stakeholder alignment, readiness control, and continuous improvement.

Requirements:

✔️3-5+ years of experience in customer support operations, onboarding, implementation, or BPO environment
✔️Proven experience managing onboarding projects end-to-end
✔️Experience managing or mentoring team members
✔️Strong organizational and coordination skills
✔️Experience creating documentation, knowledge bases, and structured processes
✔️Experience working with CRMs / helpdesks (Zendesk, Gorgias, Intercom, HubSpot, etc.)
✔️Strong stakeholder management skills (internal & client-facing)
✔️Confident written and spoken English (C1+)
✔️Ability to manage multiple projects simultaneously
✔️Strong analytical and structured thinking
✔️Proactive mindset and ownership mentality

Responsibilities:

➖Own and manage the full onboarding lifecycle (contract signing → go-live → handover)
➖Act as the main onboarding owner and escalation point during the onboarding phase
➖Align onboarding activities with Sales, Operations, QA, HR, IT, Trainer, and Clients
➖Oversee CRM/helpdesk setup (channels, workflows, permissions, integrations)
➖Ensure structured and high-quality knowledge bases are created and maintained
➖Define onboarding timelines and approve go-live readiness
➖Monitor onboarding risks, blockers, and capacity planning
➖Design and maintain onboarding standards, templates, and playbooks
➖Lead post-launch reviews and implement process improvements
➖Manage and coach the Onboarding Specialist and Trainer
➖Ensure structured handover to the Operations team

Would be a plus:

✔️Previous experience in BPO / customer support outsourcing
✔️Experience with LMS platforms (AcademyOcean or similar)
✔️Understanding of KPIs, SLAs, QA metrics, AHT, FRT
✔️Experience with Six Sigma / Lean / DMAIC approach
✔️Basic technical knowledge (APIs, SaaS integrations)
✔️Experience working with international clients

Work conditions:

🕙 Standard EU business hours with flexibility depending on project launches: Monday to Friday, 10:00–18:00;
🌱 3-month probation period with full support from the team to help you quickly dive into the processes;
🏖 18 paid vacation days per year to rest and recharge;
🤒 15 paid sick leave days to cover unforeseen situations;
🤝 An open and friendly team where ideas and initiative are truly valued.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00