Jobs at Djinni

10013
  • · 49 views · 5 applications · 24d

    SEO Specialist

    Ukraine · 0.5 years of experience · English - B1
    WayDigit is a full-cycle development and promotion company, providing a full range of services from creating websites of varying complexity to promoting them. Our mission is to deliver a fully functional product that provides immediate value to our...

    WayDigit is a full-cycle development and promotion company, providing a full range of services from creating websites of varying complexity to promoting them. Our mission is to deliver a fully functional product that provides immediate value to our clients.

    We are looking for a multi-tasking, goal-oriented, client-oriented SEO Specialist with proven experience in commercial projects, who will play a key role in our team with opportunities for professional growth.


    What makes you ideal for this role:

    - In-depth understanding of Google algorithms (deep understanding of search engines, ranking principles, impacts of Google updates);
    - Knowledge of SEO analysis tools (Google Search Console, Ahrefs, Screaming Frog, GA4);
    - Understanding of methods and services for creating unique, structured and conversion content;
    - Understanding of HTML, CSS, and JavaScript at the level required for SEO work,

    Nice to have:

    - English - B1.


    Your responsibilities will include:

    - Teamwork with various specialists;
    - Competitor analysis and market research;
    - Full cycle of SEO work: analysis, creation of promotion strategy, technical optimization, internal optimization (semantics, content), link building;
    - Creating technical tasks for developers, copywriters and designers;
    - Search for new ways to attract traffic, proposals for improving conversion;
    - Reporting and monitoring of promotion metrics for projects;
    - Promotion of both client sites and our products.


    The growth of our colleagues is the success of the company, so we have created the most comfortable conditions.


    What we offer:
    - Your career and financial growth directly depends on your results;
    - A young and friendly team that enjoys tackling complex challenges;
    - Opportunity for career and professional growth;
    - Paid leave (20 days);
    - Access to all necessary training materials.


    If you are interested in this position and want to join our team, please send us your resume. We will review your application and contact you for an interview.

     

    Thank you for your interest in our company.
    We look forward to the possibility of working together!

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  • · 77 views · 31 applications · 24d

    Adobe Premiere Pro Editor

    Full Remote · Worldwide · 1 year of experience · English - B1
    Adobe Premiere Pro Editor (International Startup) An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). Our app Shortical is available on the App Store and...

    Adobe Premiere Pro Editor (International Startup)

     

    An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). Our app Shortical is available on the App Store and Google Play.

     

    We are looking for someone with strong editing skills and confident proficiency in Adobe Premiere Pro.

    Responsibilities:

    • Editing short drama video content
    • Working in Adobe Premiere Pro
    • Preparing final deliverables according to project requirements
    • Collaborating with the team (producer, director, sound, graphics)
    • Meeting deadlines and maintaining high quality standards

     

    Requirements:

    • Proven experience as a video editor (required)
    • Strong proficiency in Adobe Premiere Pro
    • Creativity and attention to detail
    • Responsibility and ability to work independently
    • Ability to work as part of a team
    • English level: B1–B2

     

    Nice to have:

    • Experience with After Effects
    • Photoshop knowledge

       

    We offer:

    • Work in an international startup
    • Opportunity to be part of an exciting product
    • Stable workload and clear processes
    • Long-term collaboration opportunities
    • Competitive compensation (discussed individually)

     

    To apply, please send your portfolio/showreel and work samples.

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  • · 114 views · 22 applications · 24d

    Strong Middle QA Engineer

    Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - None
    About Us We’re a fast-growing cleantech company building smart thermal energy storage systems that help buildings use cooling energy more efficiently. Our platform combines IoT devices, edge computing, and cloud intelligence to support grid stability...

    About Us
     

    We’re a fast-growing cleantech company building smart thermal energy storage systems that help buildings use cooling energy more efficiently.
    Our platform combines IoT devices, edge computing, and cloud intelligence to support grid stability and significantly reduce CO₂ emissions.
    In short: we build real hardware, connect it to the cloud, and make energy smarter 🌱
     

    About the Role

    We’re looking for a hands-on QA Engineer who cares about quality as much as we do.
    You’ll be responsible for ensuring the reliability, performance, and stability of our full-stack IoT energy platform, from physical devices deployed at customer sites to cloud-based services and web applications.

    This role is critical for scaling our platform and embedding quality deeply into both edge and cloud systems.
     

    What You’ll Do

    • Design, write, and execute test plans and test cases (manual & automated) for full-stack and IoT systems
    • Build and maintain test automation frameworks (Python for backend, suitable tools for React frontend)
    • Perform functional, regression, performance, and stress testing on systems handling real-time IoT data
    • Collaborate closely with software engineers, product managers, and hardware teams to define quality standards
    • Integrate automated tests into CI/CD pipelines to support continuous delivery
    • Identify, document, and track bugs, working with R&D to ensure fast resolution
    • Continuously improve QA processes and contribute to Agile best practices

    What We’re Looking For

    • BSc in Software Engineering, Computer Engineering, or a related field
    • 3+ years of experience in Software QA, focused on web and cloud-based systems
    • Strong experience designing and implementing automated testing frameworks
    • Solid understanding of QA methodologies (Agile / Scrum / Kanban)
    • Hands-on experience with Python for test automation
    • Experience testing full-stack applications (React frontend + Python backend)
    • Experience testing IoT or embedded-connected systems in production
    • Good knowledge of SQL and database testing
    • Experience integrating tests into CI/CD pipelines
    • Familiarity with AWS, especially services like Lambda and IoT Core
    • Strong communication skills and a collaborative mindset
       

    Nice to Have

    • Experience with performance and security testing
    • Background in distributed systems or microservices
    • Experience in hardware–software integrated environments
    • Knowledge of Docker, Kubernetes, or containerized environments
    • Experience in cleantech, energy, or sustainability-focused products
    • Genuine interest in energy efficiency and sustainable technology
       

    Why Join Us?

    • Work on real-world systems that make a measurable environmental impact
    • Be part of a multidisciplinary R&D team (software, hardware, IoT)
    • Influence product quality at scale, not just “check boxes”
    • Build technology that matters — not another CRUD app 🌍
    More
  • · 171 views · 13 applications · 24d

    Middle/Senior Manual QA Engineer (Medical Project) IRC286458

    Hybrid Remote · Ukraine · 3 years of experience · English - B2
    Description As a Manual QA, you will join a highly experienced team developing software for high-tech medical devices. The technical scope includes key functionalities for the medical industry, including 3D visualization for robotic surgery. Our...

    Description

    As a Manual QA, you will join a highly experienced team developing software for high-tech medical devices.
    The technical scope includes key functionalities for the medical industry, including 3D visualization for robotic surgery.
    Our organization is recognized for technical excellence, and we emphasize challenging technical work and continuous motivation for our team members.

     

    Requirements

    • At least 3  -4 years in Software Testing (manual/automation)
    • Deep understanding of software development life cycle, QA methodologies, tools, and processes
    • Hands-on experience with manual testing, functional testing
    • Experience in creating and maintaining test documentation (bug reports, test cases, checklists)
    • Experience in working with documentation – Requirements Specifications, Test Plan, Test Reports, etc
    • Experience with embbeded system testing
    • Excellent reporting skills
    • Upper intermediate level of English
    • Working in Healthcare domain would be a plus

       

    Job responsibilities

    • Lead a separate project activity assigned by PM.
    • Participate in test requirements development, test design, and test development
    • Execute manual test cases and report defects found in the issue tracking system
    • Work with documentation – Requirements Specification, Tests Descriptions, Test Reports, Traceability.
    • Track and report test coverage and software quality metrics
    • Work closely with the development team and customer team
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  • · 34 views · 11 applications · 24d

    Sales Development Representative

    Full Remote · Countries of Europe or Ukraine · 1 year of experience · English - B2
    We are looking for an experienced SDR to strengthen our sales pipeline and drive new business opportunities. You will play a key role in outbound sales and lead qualification. Responsibilities - Proactively generate and qualify outbound leads - Run cold...

    We are looking for an experienced SDR to strengthen our sales pipeline and drive new business opportunities. You will play a key role in outbound sales and lead qualification.

     

    Responsibilities

    - Proactively generate and qualify outbound leads

    - Run cold outreach campaigns (LinkedIn, email, calls)

    - Identify decision-makers and business needs

    - Book qualified meetings for Account Executives

    - Work closely with sales and marketing teams

    - Track activities and results in CRM

     

    Requirements

    - 1+ year of experience as an SDR / BDR in IT or B2B sales

    - English level B2 or higher

    - Strong understanding of outbound sales processes

    - Experience with CRM systems and sales tools

    - Result-oriented mindset and ownership of KPIs

     

    Nice to have

    - Experience in IT outsourcing / SaaS

    - Knowledge of different markets (US / EU)

    - Experience with sales automation tools

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  • · 43 views · 12 applications · 24d

    Junior Sales Development Representative

    Full Remote · Countries of Europe or Ukraine · English - B2
    We are looking for a Junior SDR who wants to start a career in IT sales and grow into a strong sales professional. This role is perfect for someone who is motivated, communicative, and ready to learn. Responsibilities - Research and identify potential...

    We are looking for a Junior SDR who wants to start a career in IT sales and grow into a strong sales professional. This role is perfect for someone who is motivated, communicative, and ready to learn.
     

    Responsibilities

    - Research and identify potential clients (B2B)

    - Reach out to prospects via LinkedIn, email, and other channels

    - Qualify leads and schedule meetings for the sales team

    - Maintain and update CRM with accurate data

    - Learn sales scripts, tools, and outreach best practices

     

    Requirements

    - Strong communication skills in English (B2 or higher)

    - Interest in sales, IT, and technology

    - Confident written communication

    - Willingness to learn and grow

    - Previous experience is a plus, but not required

     

    Nice to have

    - Basic understanding of B2B sales or IT outsourcing

    - Experience with LinkedIn, CRM systems, or cold outreach

    More
  • · 81 views · 24 applications · 24d

    Video editor

    Full Remote · Worldwide · 1 year of experience · English - A1
    The role focuses on promo editing, creating impactful and engaging content for our productions. Requirements: - Minimum 2 years of proven experience in pro video editing in the fields of promos and/or television series and/or commercials and/or short...

    The role focuses on promo editing,

    creating impactful and engaging content for our productions.

    Requirements:

    - Minimum 2 years of proven experience in pro video editing in the fields of promos

    and/or television series and/or commercials and/or short drama.

    - Proficiency in Adobe Premiere (preferred) or other pro standard editing software.

    - Strong English skills – ability to understand and edit English content, as well as follow

    briefs in English (both written and verbal)

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  • · 158 views · 8 applications · 24d

    Lead QA Engineer (Medical Project) IRC286457

    Hybrid Remote · Worldwide · 5 years of experience · English - B2
    Description As a Lead QA, you will join a highly experienced team developing software for high-tech medical devices. The technical scope includes key functionalities for the medical industry, including 3D visualization for robotic surgery. Our...

    Description

    As a Lead QA, you will join a highly experienced team developing software for high-tech medical devices.
    The technical scope includes key functionalities for the medical industry, including 3D visualization for robotic surgery.
    Our organization is recognized for technical excellence, and we emphasize challenging technical work and continuous motivation for our team members.

     

    Requirements

    • At least 6 years in Software Testing (manual/automation) & 2 years in a senior/lead role
    • Deep understanding of software development life cycle, QA methodologies, tools, and processes
    • Hands-on experience with manual testing, functional testing
    • Experience in creating and maintaining test documentation (bug reports, test cases, checklists)
    • Experience in working with documentation – Requirements Specifications, Test Plan, Test Reports, etc
    • Excellent reporting skills
    • Upper intermediate level of English

       

    Job responsibilities

    • Defining comprehensive test strategies, working with developers, PMs, and stakeholders to align testing with business needs and architecture
    • Guiding and training test engineers on best practices and new tools
    • Participate in test requirements development, test design, and test development
    • Execute manual test cases and report defects found in the issue tracking system
    • Work with documentation – Requirements Specification, Tests Descriptions, Test Reports, Traceability.
    • Track and report test coverage and software quality metrics
    • Work closely with the development team and customer team
    • Optimize existing processes
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  • · 93 views · 8 applications · 24d

    Customer Success Manager - Upwork-Focused

    Full Remote · Ukraine · Product · 2 years of experience · English - C1
    We’re looking for a Customer Success Manager (Upwork-Focused & Client-Obsessed) to own the customer journey and help our users turn Vollna into real Upwork results. This role is about proactive guidance, strong relationships, and sharing practical...

    🚨 We’re looking for a Customer Success Manager (Upwork-Focused & Client-Obsessed) to own the customer journey and help our users turn Vollna into real Upwork results. This role is about proactive guidance, strong relationships, and sharing practical Upwork knowledge.

     

    🤠 Who are we:
    Vollna.com is an AI-driven platform that helps freelancers and agencies win more clients on Upwork through automation and smarter lead discovery.

     

    🧑‍💻 How your day-to-day would look like:
    - Onboard Like a Pro – Welcome new clients and guide them through our Upwork growth journey
    - Offer demos to users and leads who want a live explanation of the product
    - Monitor client goals, track milestones, and offer help before they even ask

    - Show users how Vollna can help them get better results on Upwork
    - Build Loyalty - Create relationships that turn clients into fans
    - Collaborate with founder to solve issues quickly and clearly
    - Help with upgrades, billing questions, and account clarity
    - Handle cancellations with empathy, and retain clients whenever possible

     

    ✅ What You Bring
    - Experience as a Customer Success Manager in B2B (SaaS = big bonus)
    - You really get Upwork and how to help clients win there
    - Excellent communicator – You listen well, speak clearly, and write like a pro
    - Problem-solver mindset – You anticipate needs and love creating win-win solutions
    - Comfortable juggling things solo or collaborating with a team
    - Tools? You’ve used live chat, CRM, Notion and love staying organized
    - Bonus if you know search magic like ElasticSearch
    - Fluent English, both spoken and written

     

    ❌ When not to apply:
    - You need your hands to be held: We do not have the time to micro-manage your every step. You need to be comfortable with being proactive.
    - You can't function with autonomy: We expect you to own your own tasks and mistakes. You're hired to own a part of the product, not to give us extra headache.
    - You aren't comfortable communicating extensively: This role involves lots of interaction via email, chat, and calls.
    - You don't genuinely enjoy helping people solve problems: Empathy and a user-first mindset are essential.
    - You struggle with organization: You'll need to manage multiple conversations and track progress effectively.

     

    🌟 What’s In It for You
    💵 $700/month base salary
    🎯 Performance Bonuses up to $1000/month
    🚀 Career Growth – Move up to Senior CSM or Account Manager roles
    📘 Learning & Growth – We invest in your learning and cover courses or resources that help you grow in this role
    🌍 Fully Remote – Work from wherever feels right
    🎉 Startup Energy – Fast, fun, and focused on outcomes — not red tape

     

    👀 Ready to Help Agencies + Freelancers Win on Upwork? Apply now!

    More
  • · 50 views · 23 applications · 24d

    Senior DevOps Engineer

    Full Remote · EU · 5 years of experience · English - B2
    Project description We invite a talented Senior DevOps Engineer to join an exciting fintech project. If you can work under minimal supervision, you are reasonably proactive, have attention to detail, and share technical excellency values, we’ll be glad to...

    Project description

    We invite a talented Senior DevOps Engineer to join an exciting fintech project. If you can work under minimal supervision, you are reasonably proactive, have attention to detail, and share technical excellency values, we’ll be glad to consider you for this role. Also, you'll be a part of an international Senior level DevOps team. 

     

    Required skills

    — 5+ years of experience as a DevOps engineer on commercial projects.

    — Fluent hands-on experience with Linux, Bash and Docker.

    — Experience setting up and maintaining CI/CD pipelines.

    — Experience with AWS ecosystem, including but not limited to EC2, ECS, EKS.

    — Experience with IaC approach.

    — Experience with instrumenting and monitoring production systems.

    — Upper-Intermediate English level or higher (both spoken and written).

     

    As a plus

    — Previous experience working in PCI-DSS environment.

    — Previous experience working in SOC2 environment.

    — Experience with one or more general-purpose scripting languages (e.g., Bash, Python, Perl).

    — Experience with SQL or NoSQL databases.
    — Readiness to start cooperation ASAP. 
     

    We offer

    — Paid 24 days of vacations and 20 sick leaves per year.

    — Paid participation in conferences and hackathons.

    — Corporate English classes.

    — Sport compensation.

    — Knowledge-sharing activities like tech discussions and tech/soft skills meetups.

    — Bright teambuildings and corporate events.

    Interested in the given role? Please, share your CV and contacts, we'll be glad to consider you. 

    More
  • · 32 views · 7 applications · 24d

    SMM Manager

    Full Remote · Ukraine · Product · 1 year of experience · English - B2
    Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe. Today, we help...

    Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

    Today, we help businesses worldwide implement AI solutions, grow through data, and connect with top tech talent.

     

    Who we’re looking for:
    A content-driven, curious, and creative SMM Manager who gets that social media today is not just about “posting.”
    It’s about stories that hook, visuals that pop, and insights that make people stop scrolling.
    Your main playgrounds will be LinkedIn, Instagram, Telegram, and Facebook. You’ll create content for both business leaders and our AI community, mixing expert storytelling with a human touch.

     

    What you’ll do:
    – Come up with ideas that people actually want to read and watch.
    – Run Data Science UA’s social media pages (LinkedIn, Instagram, Telegram, Facebook).
    – Write posts in English that sound smart, but not boring.
    – Create visuals and short videos (hello, Canva & CapCut).
    – Keep track of analytics – figure out what works and double down on it.
    – Brainstorm with our Brand Strategy Lead and PR team.
    – Keep an eye on trends, and catch them before they go mainstream.

    We’ll be a match if you:
    – Have at least 1 year of experience in SMM.
    – Know your way around LinkedIn (personal or company pages)
    – Write English confidently (Upper-Intermediate+).
    – Can create not just posts, but real value.
    – Work with basic design and video tools (Canva, Figma, CapCut, Filmora – whatever you like).
    – Understand that analytics is not scary, it’s your best friend.
    – Have ideas and aren’t afraid to pitch them.
    – Are curious to try yourself in other marketing directions: from PR and events to community and creative campaigns.

    Nice-to-have:
    – Experience with IT or tech brands.
    – Understanding of Meta Ads & targeting.
    – Interest in AI or data-driven marketing.
    – Experience in prompting ChatGPT, Midjourney, or other generative AI tools.
    – Skills in motion design or meme sorcery.

    What you’ll get:
    – Real impact: your content will directly attract new clients.
    – Mentorship and growth: you’ll work side by side with our Brand Strategy Lead and ex-SMM manager.
    – Freedom to experiment and test new formats.
    – Flexible schedule and remote-first culture.
    – Warm team vibes (and an open invite to our Kyiv office for coffee ☕)

    If you can turn complex things into content that makes people say “Damn, that’s smart,” we’d love to see your portfolio 👀

    Apply now and let’s make some noise in the AI world together.

    More
  • · 79 views · 19 applications · 24d

    Senior DevOps Engineer

    Full Remote · EU · 5 years of experience · English - B2
    Project description We invite a talented Senior DevOps Engineer to join an exciting fintech project. If you can work under minimal supervision, you are reasonably proactive, have attention to detail, and share technical excellency values, we’ll be glad to...

    Project description

    We invite a talented Senior DevOps Engineer to join an exciting fintech project. If you can work under minimal supervision, you are reasonably proactive, have attention to detail, and share technical excellency values, we’ll be glad to consider you for this role. Also, you'll be a part of an international Senior level DevOps team. 

     

    Required skills

    — 5+ years of experience as a DevOps engineer on commercial projects;

    — Fluent hands-on experience with Linux, Bash and Docker

    — Experience setting up and maintaining CI/CD pipelines

    — Experience with AWS ecosystem, including but not limited to EC2, ECS, EKS

    — Experience with IaC approach

    — Experience with instrumenting and monitoring production systems

    — Upper-Intermediate English level or higher (both spoken and written)


     

    As a plus

    — Previous experience working in PCI-DSS environment

    — Previous experience working in SOC2 environment

    — Experience with one or more general-purpose scripting languages (e.g., Bash, Python, Perl)

    — Experience with SQL or NoSQL databases
    — Readiness to start cooperation asap 
     

    We offer

    — Paid 24 days of vacations and 20 sick leaves per year

    — Paid participation in conferences and hackathons

    — Corporate English classes

    — Sport compensation

    — Knowledge-sharing activities like tech discussions and tech/ soft skills meetups

    — Bright teambuildings and corporate events

    Interested in the given role? Please, share your CV and contacts, we'll be glad to consider you. 

    More
  • · 70 views · 7 applications · 24d

    Project Manager / Business Analyst

    Office Work · Ukraine (Kyiv) · 2 years of experience · English - None
    Responsibilities: - communication with stakeholders to identify the business needs; - writing technical documentation for the project; - advice, recommendations, and suggestions for improving the customer concept; - coordination of the budget with the...

    Responsibilities:

    - communication with stakeholders to identify the business needs;

    - writing technical documentation for the project;

    - advice, recommendations, and suggestions for improving the customer concept;

    - coordination of the budget with the client and its control;

    - sprint planning, maintaining a backlog of project tasks;

    - setting tasks for the development team, monitoring the compliance of the developed functionality concerning the technical specifications and customer requirements;

    - people management of the development team;

    - management of risks;

    - participation in the delivery of the product to production environment.

     

    Required skills:

    - 2 years of experience in PM or BA;

    - understanding the website development process/staging;

    - understanding of applied technologies (web);

    - Upper-Intermediate or higher English level.

     

    Will be an advantage:

    - experience in similar positions in similar companies.

     

    Requirements for personal qualities:

    - the ability to keep your work organized;

    - punctuality and responsibility;

    - teamwork skills and initiative;

    - attention to detail;

    - analytical mindset and agility.

     

    Briefly about our company:

    - we specialize in an integrated approach to the web development;

    - e-commerce is a key area;

    - more than 60 employees;

    - founded in 2009;

    - our clients are 70% Western companies in Europe and the United States and 30% Ukrainian companies.

     

    We offer:

    - career growth opportunity (growth from Junior to Senior - salary as a result);

    - the opportunity to learn from Senior PM, in the future to become a Business Analyst (possible rotation);

    - you will be able to manage projects independently, act as a Product Manager, make decisions on the project;

    - work with very complex tasks, invaluable technical skills;

    - we have well-established and described processes in the company;

    - joint attendance at conferences, corporate events, and payment for Magento certification;

    - paid holidays, sick leaves, cookies, etc.

    More
  • · 103 views · 22 applications · 24d

    UI/UX Designer

    Ukraine · Product · 5 years of experience · English - B2
    TRENDFORMER is an innovative product company because we don’t just make toys. We create new products and experiences for entertainment and self-expression, devices that release and develop the natural creative potential in every human being. At...

    TRENDFORMER is an innovative product company because we don’t just make toys. We create new products and experiences for entertainment and self-expression, devices that release and develop the natural creative potential in every human being.

     

    At TRENDFORMER we’re changing the face of play.

     

    The professional and creative team of the Company has created and brought to the international market its own unique products under the brands PIXIO (https://pixio.site/), HEY CLAY (https://hey-clay.com/) and VOXART (https://vox.art/). Our products are successfully sold in more than 30 countries. They aimed to spark creative potential and take on a fantastic journey of discovery and crafts, entertain and develop children through play.

     

    We are looking for an experienced UI/UX Designer to join our product team and contribute to the development and continuous improvement of our digital products. 

     

    Your responsibilities:

    • Design and refine UI/UX concepts for digital products in alignment with business objectives and user needs;
    • Create high-fidelity mockups, wireframes, and interactive prototypes for mobile and web products to support development and testing;
    • Develop, maintain, and evolve design systems to ensure consistency and scalability across products;
    • Conduct user research and competitive analysis to identify design improvement opportunities;
    • Collaborate closely with development teams and key stakeholders to ensure design solutions meet business requirements and technical constraints.

       

    Our ideal candidate has:

    • 5+ years of professional experience in design, with a strong focus on UI/UX;
    • Advanced proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or similar;
    • Strong expertise in UI/UX design, with well-developed analytical and problem-solving skills;
    • Deep understanding of user experience principles and their impact on product design;
    • Solid knowledge of visual design fundamentals, including color theory, typography, composition, iconography, and layout;
    • Understanding of technical constraints and platform-specific requirements for mobile and web applications;
    • Extensive experience in prototyping and user testing;
    • Ability to analyze problems, synthesize data, collect user feedback, and translate insights into effective design solutions;
    • Excellent communication skills and the ability to work effectively with diverse stakeholders;
    • Strong teamwork skills, with the ability to collaborate cross-functionally and manage design tasks within project timelines;
    • Experience working on gameplay-related or gamified products is a plus.

     

    We offer:

    • The opportunity to shape globally recognized products that kids and families love;
    • Flexible work format (remote or hybrid);
    • A supportive, creative, and forward-thinking team;
    • Open-door culture and direct communication;
    • Competitive salary (negotiable based on engagement format and experience).

     

    Join us and be a part of something meaningful. Let’s build the future of play, together!

    More
  • · 102 views · 1 application · 24d

    Support Engineer

    Office Work · Ukraine (Kyiv) · Product · 1 year of experience · English - None Ukrainian Product 🇺🇦
    Join Ajax Systems, the leading manufacturer of cutting-edge Ajax wireless security systems with smart home capabilities. As a full-cycle company, we take pride in our ability to transform ideas into innovative products through development and mass...

    Join Ajax Systems, the leading manufacturer of cutting-edge Ajax wireless security systems with smart home capabilities. As a full-cycle company, we take pride in our ability to transform ideas into innovative products through development and mass production.

    With a diverse range of 170+ devices, the Ajax line safeguards premises against burglary, fires, and floods while providing seamless control over electrical appliances. Our solutions have earned us Europe's highest security awards, solidifying our position as a trusted name in the industry.

    Ajax is a Ukrainian success story, fueled by immense strength and boundless energy. We currently protect over 1,800,000 users in 170 countries worldwide. As our company continues to thrive, we are constantly seeking active individuals to join our team and contribute to our ongoing growth.

    Right now, we have an exciting opportunity for a Support Engineer with a strong command of English.

    As part of our dedicated support team, you will assist customers from all corners of the globe, providing round-the-clock assistance through various channels. We're proud of our ability to communicate in multiple languages, enabling us to promptly address and resolve user issues.

     

    To excel in this role, we're seeking a passionate and talented Technical Support Engineer who can:

    • Respond to customer inquiries promptly and professionally via phone, email, and live chat.
    • Investigate and troubleshoot client issues related to our products and services, ensuring swift resolution.
    • Escalate complex problems to the appropriate team when necessary.
    • Document and track customer interactions and problems using our efficient customer relationship management system (CRM).
    • Educate customers on the features and benefits of our outstanding products and services.

     

    Key requirements for this role:

    • Knowledge of the basics of physics and electrical engineering, empowering you to handle technical queries effectively.
    • Intermediate or higher level of English proficiency.
    • Experience in customer communication, ensuring you understand their needs and can provide exceptional support.
    • Familiarity with CRM systems (Jira, Confluence, etc.) is. a plus
    • A degree in tech/engineering as a plus.

     

    In return for your dedication and contributions, we offer:

    • Working in dynamically growing multinational and multicultural Group.
    • Ability to add value to the business by applying your knowledge and skills.
    • Ajax security system kit (you will be a part of the beta-testing program and will be able to test new devices and features before official release).
    • Full-time working schedule.
    • Medical insurance.

     

    If you are ready to join a forward-thinking company that values innovation and customer satisfaction, while offering a vibrant work environment, then apply now to become a part of our exceptional team at Ajax Systems. 

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