Jobs at Djinni

Developed product is the leading software system in Energy domain covering all aspects of Oil & Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.
We are seeking an experienced and highly skilled Senior Software Engineer with 10+ years of expertise in MFC/C++/Fortran development. The ideal candidate will have a strong background in EDM (Energy Data Models) and a proven track record of working in the Petroleum Engineering or Oil & Gas domain. This role demands a deep understanding of software development and domain-specific knowledge to contribute to cutting-edge solutions in the energy sector.

• Responsibilities:

  Lead the design, development, and maintenance of applications using MFC/C++/Fortran
  Collaborate with cross-functional teams to develop solutions aligned with industry standards and best practices.
  Utilize EDM to design and optimize data structures, ensuring robust and efficient data handling.
  Develop and implement software solutions tailored to the Petroleum Engineering or Oil & Gas industry.
  Conduct code reviews and ensure the adherence to high-quality coding standards.
  Troubleshoot and resolve complex software issues, ensuring system reliability and performance.
  Provide technical mentorship to junior developers and promote knowledge sharing within the team.
  Stay updated with industry trends and emerging technologies to incorporate innovative solutions into projects.

• Mandatory Skills Description:

  Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  Senior (10+ years) Developers with MFC and C++
  Strong SQL Server or Oracle Database experience
  Strong expertise in EDM and its application in software development.
  Proficiency in C++ and object-oriented programming.
  Strong analytical, problem-solving, and debugging skills.
  Excellent communication and collaboration abilities.
  Proven ability to manage complex projects and deliver within deadlines
  In-depth knowledge of the Petroleum Engineering or Oil & Gas domain is highly preferred.

• Nice-to-Have Skills Description:

  Experience with data visualization, simulation tools, or engineering applications is a plus.
  Experience with Fortran is a plus
  Familiarity with other development frameworks and languages, such as .NET or Python or Node/Angular or Java.
  Experience working with cloud-based solutions or integrating with IoT in the energy sector.
  Understanding of wellbore modeling, reservoir simulation, or production optimization.

Quintagroup is looking for Senior Python Developer to join a leading European fintech product company. 

Technology stack: Python 3.11, Django 4.2, Postgres, AWS (EventBridge, Lambda, ECS, RDS, DynamoDB etc.), Docker, Pandas, Polars, Terraform

RESPONSIBILITIES:

• development with Python, AWS
• participation in planning and execution stages
• communicate with international (UK/UA/US) development team and CTO 

REQUIREMENTS

• 5+ years of experience with Python
• Experience with AWS and Python frameworks
• Able to work in a team-oriented, collaborative environment
• Ability to share knowledge

Customer methodologies and tools

• Scrum (2 week sprints)

Senior Python Developer - Project tech stack:

• Python
• AWS

WE OFFER:

• Long term projects
• A company with a specialization in Python development for the last 22 years
• Health insurance
• Different work models (remote, office, or hybrid remote/office options)
• Projects in AWS, Azure, GCP
• Different domains of projects: FinTech, EdTech, GovTech, IoT, e-commerce, marketplaces, e-auctions, e-learning, public procurement, interesting tasks, possibilities for career and professional growth
• Friendly atmosphere and good working conditions
• regular team-buildings and corporate parties
• Online English classes
• Flexible working hours
• Experience with new technologies

Our client - Mondu is on a mission to create the world's top B2B payments platform. You will join a team of highly skilled engineers within Mondu's core teams, dedicated to developing new features and essential capabilities for our stakeholders, specifically in credit risk, fraud detection, and operations. Your primary focus will involve working on a microservice architecture with a strong emphasis on backend development. In this role, you'll primarily have opportunities to engage with Go Lang and JavaScript to complement the technology stack. If you thrive on challenges, this role is an excellent excellent fit

About the Role:
We’re looking for a skilled DevOps Engineer to join our team and help build and maintain a reliable, secure, and scalable infrastructure. You'll work closely with developers, data scientists, and security teams to ensure smooth deployment pipelines, strong observability, and robust system operations.

Requirements:

Good English Language Skills

Hands-on experience with Kubernetes (k8s)

Strong knowledge of GCP
Proficient in CI/CD processes and tooling
Experience with observability platforms (e.g., logging, metrics, tracing)
Solid understanding of networking, firewalls, and VPN technologies
Infrastructure as Code expertise with Terraform

Hands-on experience with Claude
General development experience (scripting and automation)

Nice to Have:
Experience with Datadog for observability
Familiarity with the Argo ecosystem (ArgoCD, ArgoWorkflows, ArgoEvents)
Understanding of MLOps practices and tools
Knowledge of Zero Trust Networking principles
Go programming skills
Experience with compliance frameworks such as PCI DSS
Relevant cloud certifications (AWS, GCP, etc.)

Key Responsibilities:
Design, develop, and support internal tooling for engineers
Maintain and optimize CI/CD pipelines for efficient delivery
Manage cloud infrastructure using Terraform (primarily on AWS)
Administer and monitor Kubernetes (k8s) clusters
Ensure comprehensive observability, service monitoring, and alerting
Support and manage system connectivity, including networking, firewalls, and VPNs
Handle access control, permissions, and identity management
Implement and test backup and restoration strategies
Oversee infrastructure security, including security monitoring and vulnerability resolution
Collaborate on development workflows and support automation
Contribute to achieving and maintaining compliance (e.g., PCI DSS)

Social package & benefits:

- Full medical insurance 
- MacBook & accessories
- English lessons
- Accountant assistance
- Minimal bureaucracy, synergy, and formalities, primarily focusing on effective communication

Sr. Poker Product Designer / Sr. Poker UI/UX Designer(AI Learning Product / Poker Domain)

We are hiring a Senior UX Designer for our client — a product-focused company building AI-driven learning experiences for poker players.

We’re looking for a UX designer with strong poker knowledge who can simplify complex concepts into intuitive and engaging product experiences for recreational users. This role sits at the intersection of product design, behavioral UX, AI-assisted learning, and strategy-based gameplay systems.

The ideal candidate understands both modern UX principles and poker fundamentals, and can transform advanced concepts into clear, motivating, and user-friendly experiences.

Responsibilities

AI-Driven Learning Experience Design

• Design end-to-end UX flows for AI-powered coaching and gameplay analysis
• Create intuitive experiences for:
  • Session feedback
  • Mistake detection
  • Improvement recommendations
  • Interactive drills and learning loops
• Translate complex poker concepts into accessible user experiences
• Present AI-generated insights in a simple, motivating, and actionable way

Product UX & Interaction Design

• Rethink traditional strategy-heavy interfaces and create more intuitive UX alternatives
• Reduce cognitive overload and simplify complex workflows
• Design experiences focused on interaction and gameplay rather than static theory
• Create wireframes, user flows, prototypes, and scalable UX systems
• Define UX principles focused on player learning, motivation, and retention

Cross-Functional Collaboration

• Work closely with product, AI/ML, and engineering teams
• Collaborate with stakeholders to validate ideas and iterate quickly
• Ensure product experiences remain clear, scalable, and user-friendly
• Advocate for simplicity, usability, and accessibility across the product

Requirements

Poker Expertise (Required)

• Strong understanding of poker fundamentals, including:
  • Position
  • Bet sizing
  • Ranges
  • EV concepts
  • Recreational vs regular player behavior
• Understanding of common player mistakes and learning barriers
• Ability to think from the perspective of non-professional players

UX & Product Design

• 5+ years of experience in UX/Product Design
• Experience designing complex digital products or data-driven interfaces
• Proven ability to simplify highly technical or analytical systems
• Strong Figma skills:
  • Components
  • Auto-layout
  • Prototyping
  • UX systems
• Experience with:
  • Analytics-heavy products
  • Learning/coaching platforms
  • AI-powered interfaces

Mindset & Working Style

• Comfortable working in fast-moving product environments
• Strong systems-thinking and problem-solving skills
• Adaptable and open to rapid experimentation and iteration
• Able to defend UX decisions with clear logic and user reasoning
• Strong communication and collaboration skills

Nice to Have

• Experience with AI-powered products or recommendation systems
• Background in gaming, poker, or strategy-focused products
• Familiarity with behavioral psychology, habit formation, or learning science
• Experience designing for non-expert users interacting with complex systems

What Success Looks Like

• Complex poker concepts become simple and approachable for recreational users
• Users clearly understand how and why they are improving
• Learning experiences feel engaging rather than overwhelming
• Product UX stands apart from traditional poker tools and dashboards
• New users quickly reach meaningful “aha” moments

Conditions

• Fully remote
• Long-term product-focused environment
• High ownership and influence on product direction
• Fast-paced and innovation-driven team culture

Part-time | Project-based cooperation | Remote
 

We are looking for an IT Project Manager with strong Business Analysis skills to join our team on a part-time, project-based basis.

This role is a good fit for someone who can confidently communicate with clients, clarify requirements, structure project documentation, coordinate delivery teams, and support the full project lifecycle from discovery to implementation. Previous experience with AI-related projects would be a strong advantage.
 

Responsibilities

• Communicate with clients to understand business goals, project needs, and priorities
• Gather, analyze, and document requirements
• Prepare functional specifications, user stories, acceptance criteria, and project documentation
• Coordinate communication between clients, developers, designers, QA engineers, and other stakeholders
• Support project planning, estimation, scope clarification, and delivery tracking
• Manage project tasks, timelines, risks, and priorities
• Facilitate meetings, prepare agendas, summaries, and follow-ups
• Support discovery and pre-sales activities when needed
• Ensure clear communication and alignment between business and technical teams
   

Requirements

• 3+ years of experience as an IT Project Manager, Business Analyst, or in a combined PM/BA role
• Strong understanding of the software development lifecycle
• Experience in requirements gathering, documentation, and stakeholder management
• Ability to translate business needs into clear technical tasks
• Good understanding of Agile/Scrum or similar delivery approaches
• Strong organizational and communication skills
• Ability to work independently and manage several workstreams
• Upper-Intermediate or Advanced English for client communication
• Experience working with international clients is a plus
• Previous experience with AI, ML, automation, chatbot, LLM, or data-driven projects is a strong advantage
   

Nice to Have

• Experience in discovery phases and technical/commercial proposal preparation
• Understanding of AI product development specifics, such as LLMs, RAG, automation workflows, integrations, or data processing
• Experience with tools such as Jira, Azure DevOps, Confluence, Notion, Miro, Figma
• Experience working in outsourcing or outstaffing companies
   

Cooperation Format

• Part-time involvement
• Project-based cooperation
• Remote work
• Flexible workload depending on project needs
• Opportunity to work on AI-related and custom software development projects
   

We Offer

• Flexible cooperation format
• Direct communication with decision-makers and clients
• Involvement in interesting international projects
• Opportunity to work with AI and modern software solutions
• Supportive and professional team environment
   

How to Apply

Please send your CV and a short overview of your relevant PM/BA experience, including any AI-related projects you have worked on.

Our client is a leading global Financial market data provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high-frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.

We are looking for a QA Engineer with experience in testing backend systems and services running under Linux, with capabilities to collaborate in a team-focused environment and coordinate work with BA, Dev, Operational, and cross-functional application teams.

• Responsibilities:

  • Own QA activities incl. manual, and performance testing
  • Configuration or re-confirmation of test appliances and environments
  • Report and track the status of issues in Jira along with keeping up-to-date documentation in Confluence
  • Solve problems and evaluate bugs and weaknesses before the software is released to the production environment.
  • Work with colleagues in various areas in order to facilitate end-to-end testing
  • Coordinate work with BA, Dev, Operational, and cross-functional application teams to resolve data quality, integration and performance issues.

• Mandatory Skills Description:

  The role requires a solid foundation in software development and testing, demonstrated by at least three years of relevant experience. Candidates should have a thorough understanding of the formal software development lifecycle, with practical expertise in both manual and automated testing methodologies and tools. Familiarity with multiple operating systems, including Linux, AWS, and Windows, is essential. Additionally, a strong grasp of TCP/IP and UDP Multicast fundamentals, coupled with problem-solving capabilities, will be applied to diagnose and resolve network-related issues.
  
  Hard skills:
  - Proficient in software development lifecycle processes
  - Skilled in manual and automated testing techniques and tools
  - Experienced with Linux, AWS, and Windows environments
  - Knowledgeable in TCP/IP and UDP Multicast concepts and troubleshooting
  
  Soft skills:
  - Strong analytical thinking for problem identification and resolution
  - Effective interpersonal abilities to collaborate and communicate within teams
  - Fluent Upper Intermediate level of English for clear communication

• Nice-to-Have Skills Description:

  - Knowledge of market data: Understanding of market data concepts and applications is advantageous.
  - Experience in simulator/trading systems: Familiarity with trading platforms and simulation environments is beneficial.
  - Knowledge of scripting languages such as Python, Unix shell, or PowerShell: Proficiency in these scripting languages is preferable.

We are looking for an experienced Customer Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently. 

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers’ retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers’ orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI – AGI – GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and  Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor’s Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

24Hit is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Recruiter to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Actively participating in closing vacancies (Gamedev);
• Sourcing candidates across various platforms;
• Reviewing resumes and conducting interviews;
• Building and maintaining communication with candidates;
• Managing the candidate database in a CRM system;
• Working with job boards, social media, and other sourcing channels.

Our ideal candidate:

• Experience in recruiting specialists;
• Strong verbal and written communication skills in Ukrainian;
• English proficiency at Intermediate level or higher;
• Ability to work in a fast-paced, multitasking environment;
• Attention to detail and responsibility;
• Ability to complete tasks efficiently;
• Willingness and ability to learn quickly;
• Passion for games!

Would Be a Plus:

• Experience in recruiting and sourcing specialists in the Gamedev industry.

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

Ready to create the next gaming hit? Apply now and join 24Hit! 🚀

Company Overview:
Webxloo, LLC is an international software development company founded in 2005, with headquarters in Florida, USA, and a branch in Ukraine. Our products, including Autoxloo and Simulcast , focus on business automation and real-time systems in the automotive industry. We are expanding and seeking a highly skilled AI & PHP Backend Developer to join our team.
 

Role Overview:
As an AI & PHP Backend Developer at Webxloo, you will play a dual role: designing and implementing AI-based automation solutions while developing and maintaining robust backend systems using PHP. You will collaborate with cross-functional teams to enhance our product offerings, ensure system scalability, and deliver intelligent automation solutions that provide real business value.
 

Key Responsibilities:

• Design, implement, and maintain AI-driven automation workflows to optimize internal and external processes.
• Build intelligent automation using machine learning, LLMs, and low-code/no-code tools such as n8n, Zapier, or Power Automate.
• Integrate AI features into enterprise platforms and software products.
• Develop and maintain backend modules using PHP frameworks such as YII2, Laravel, or Symfony.
• Work with databases including MySQL/MariaDB, MongoDB, Redis, and ensure efficient data management.
• Implement clean, maintainable code following OOP principles, SOLID, DRY, KISS, YAGNI, and PSR standards.
• Collaborate with front-end developers, QA, design, and support teams to deliver high-quality features.
• Monitor, debug, and enhance existing codebases to ensure system reliability, performance, and security.
   

Required Skills & Qualifications:

• 1+ year of experience in AI development, workflow automation, or backend PHP development.
• Solid experience with PHP frameworks (YII2, Laravel, Symfony) and OOP principles.
• Proficiency with MySQL/MariaDB, MongoDB, and caching/message queue systems (Redis, RabbitMQ).
• Experience with RESTful APIs, XML, DOM, CURL, and Regex.
• Familiarity with AI/ML tools, LLMs, and enterprise automation platforms.
• Strong analytical skills and attention to detail.
• English proficiency (intermediate or higher) for technical documentation and collaboration.
• University degree in Computer Science, Engineering, or a related field.
   

Preferred/Advantageous Experience:

• Experience with cloud platforms, Docker, Kubernetes, or serverless architectures.
• Experience in automotive, healthcare, or digital commerce industries.
• Knowledge of frontend frameworks (React, Vue.js) is a plus.
   

What We Offer:

• Competitive salary with regular reviews.
• Standard working schedule with no overtime (9:00 - 18:00, lunch break 13:00 - 14:00).
• Exposure to international projects with various AI and backend development challenges.
• Career growth, skill expansion, and leadership opportunities.
• Collaborative team environment with experienced professionals.
   

Technical Requirements:

• Computer or laptop with at least 16GB of RAM.
• High-speed internet (minimum 20 Mbps).

• Headset and webcam for regular video calls.
   

  Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

   

If you are interested in this opportunity, we encourage you to apply now.

SKELAR — is a Ukrainian venture builder that creates international tech businesses. Together with co-founders, we assemble strong teams to succeed in global markets.

We are currently looking for a Database Administrator to join our strong Software Development team (10+FTE) and work with our high-load products (up to 100k operations/sec).

Strategic challenges and objectives:

• Database health monitoring and troubleshooting.

• Work with massive amounts of data.

   

Key areas of responsibility:

• Collaborate with engineers, DBAs, and DevOps teams on technical issues.
• Provide support to developers and QAs as required.
• Maintain system monitoring of the database servers. Slow query reporting.
• Participate in database restructuring and management.

• Work on schema design and data modeling.

   

Technical requirements:

• Experience with administering MySQL server.
• Basic performance, query, and index optimization.
• Confident knowledge of MySQL backup solutions.
• Good understanding of monitoring requirements.
• Good understanding of replication principles.

• Comfortable with collaborative tools, such as Slack, wikis, Subversion, and basic ticket tracking systems (YouTrack, Jira).

   

Non-technical requirements:

• Fast learner and creative thinker with strong problem-solving skills.
• Effective team member with a high level of motivation and ability to work with little supervision.

• Dynamic self-starter with high attention to detail, highly responsible and reliable.

   

Desirable skills:

• Previous work experience with Python, Golang, Shell, or other programming languages.
• Previous work experience with relational databases, such as Oracle, PostgreSQL, and NoSQL DBs: MongoDB, Elasticsearch, Redis, etc.

• Good understanding of load balancers, DNS, networking, and/or client-side drivers.

   

By choosing us you get:

• Opportunity to work with a multi-million audience.
• Career growth and professional development with various internal training and seminars, access to an extensive book library, chance to participate in key IT industry events worldwide (attending the conferences).
• Work in a great team. We pay special attention to the recruitment and development of talent. All the members of our team are young, active, and highly motivated for creative problem-solving.
• Employee wellness program, which includes running sessions, football, basketball, and other sports. The cost of sports activities is covered by the company. In-house doctor support is also available on demand.

• Health insurance is available for all employees.

   

Let's build the next big everything together!

Role Overview:

We are looking for a Middle to Senior AI Developer with experience in voice systems and telephony technologies. The ideal candidate will be responsible for developing, integrating, and maintaining AI-driven voice solutions, including call automation, voice assistants, and communication platforms.

Key Responsibilities:

• Develop and maintain AI-powered voice systems and call automation solutions
• Integrate AI models (LLMs, speech-to-text, text-to-speech) into telephony platforms
• Work with VoIP infrastructure to build scalable communication systems
• Design and implement APIs and integrations with third-party services
• Collaborate with cross-functional teams (Support, Product, and Engineering)
• Troubleshoot and optimize system performance and call quality

• Ensure reliability, scalability, and security of voice-based systems

   

Experience and Skills Needed:

• 3+ years (Middle) / 5+ years (Senior) of relevant experience
• Hands-on experience with VoIP technologies and protocols
• Strong experience with:
  • Asterisk
  • FreePBX
  • Kamailio
  • Twilio
• Experience integrating AI solutions (LLMs, speech recognition, voice synthesis)
• Experience working with APIs and real-time systems
• Good understanding of system architecture and backend development

• Strong problem-solving and debugging skills

   

Additional Qualifications:

• Experience with mobile platforms (Android, iOS)
• Experience developing or supporting voice bots and AI-driven assistants
• Familiarity with AI workflows, prompt design, and automation processes

• Exposure to cloud-based infrastructure and scalable system design

   

Soft Skills:

• Strong communication skills
• Ability to work independently and collaboratively
• Proactive, solution-oriented mindset

• English proficiency: Upper-Intermediate( B2) or higher

   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Please ensure your CV or supporting documentation and copy of your diploma and grade transcripts aligns the requirements for this posting.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

If you are interested in this opportunity, we encourage you to apply now.

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

Light Apps Group is looking for an experienced ASO & ASA Specialist to lead growth across a portfolio of mobile apps utility products. 🚀 You’ll own the full cycle of store optimization and Apple Search Ads, driving installs and scaling visibility across diverse verticals!

Location: Warsaw. Office / Hybrid

Format: Full-time

Seniority: Middle+, Senior
 

What you'll do

• Optimize app store presence (metadata, visuals, keywords) for multiple iOS and Android apps
• Plan and run A/B tests to boost conversion rates
• Manage and scale ASA campaigns, including CPP usage
• Analyze performance (CPI, ROAS, LTV, retention) and report insights
• Conduct competitor and keyword research
• Work cross-functionally with marketing, product, and design teams
• Monitor trends, maintain compliance, and test new strategies
   

What we're looking for

• 3+ years of experience in ASO and ASA
• Proven track record optimizing app listings and paid campaigns
• Experience with CPP (iOS) and CSL (Google Play)
• Strong data skills and familiarity with analytics/attribution tools
• Ability to manage multiple apps in different markets
   

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 paid vacation days
• 15 paid sick days
• 5 paid days off
• Benefit bar

We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage team and work directly with the C-suite to set KPIs, build systems, and drive growth.

Responsibilities

• Build and execute half-year and full-year marketing strategies.
• Define and track KPIs for performance, lead generation, and team productivity.
• Lead weekly planning, execution monitoring, and monthly reporting of all marketing efforts.
• Systemize the lead acquisition + lead management flow.
• Spot growth opportunities, test new channels, and scale what works.

Qualifications

• 3+ years in digital marketing, with a proven strategic and team leadership background.
• Experience in Affiliate Marketing and paid performance channels (Google, Meta).
• Strong analytical skills — confident with dashboards, KPIs, and reporting.
• Proficiency in applying AI tools for work tasks.
• PR and partnership management experience is a plus.
• Upper-intermediate English (B2).

We Offer

🌍 Remote work from anywhere 🌴 Unlimited paid vacation days 🤒 10 paid sick days 🗣 English classes 📚 Take part in conferences worldwide

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.

How you will make an impact
 

• Manage and scale teams of Payments specialists (B2C, B2B), including building teams from scratch and driving their development
• Oversee payment operations across 10+ independent brands simultaneously
• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs) using a data-driven approach
• Analyze performance and run A/B tests to improve payment flows and routing strategies
• Design, implement, and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Evaluate risks related to new launches, payment methods, and product changes, ensuring compliance and best practices
• Manage high-value (big winner) cases and influence balance outcomes strategically
• Collaborate cross-functionally with Product, Affiliate, Tech, and Operations teams to resolve payment-related issues
• Own and manage relationships with third-party providers (banks, PSPs, fraud and verification partners), including negotiations

What will help you succeed in this role
 

• 3+ years of experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• Deep understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments

Why you’ll love it here
 

• Flexible working hours and a remote setup, plan your work around your life
• Unlimited vacation days and paid sick leave
• Competitive compensation aligned with your expertise
• Employee referral bonus and gifts for special occasions
• 50% coverage of learning expenses for your professional growth
• Supportive and respectful team environment
• Team-building activities that actually bring people together
• Wellness benefits (sports, gym, yoga, etc.)
• Co-working space reimbursement if you prefer not to work from home