Jobs at Djinni

⚡️ We are a dynamic and growing affiliate marketing network that specializes in connecting advertisers with targeted audiences to generate high-quality leads.⚡️

We are looking for an experienced Billing and Payment Collection Manager to lead our billing operations and ensure accurate, timely payments from affiliates and advertisers.

Responsibilities:

• Lead and manage the billing and collection process, ensuring accurate billing calculations and on-time payments from affiliates and advertisers;
• Coordinate with advertiser managers and finance teams to capture all costs and revenues accurately;
• Develop and implement efficient billing procedures;
• Oversee the maintenance and updating of billing records in Google Sheets;
• Handle escalated billing inquiries from affiliates and advertisers;
• Prepare ad-hoc reports, financial analyses, and provide insights to senior management;
• Support other finance-related projects and contribute to overall departmental objectives.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience);
• Proven experience in a billing, finance, or accounting management role.
• Proficiency in Google Sheets;
• Excellent organizational skills;
• Strong attention to detail and problem-solving skills;
• B1 English level;
• A proactive approach to process improvement and team management.

Job Type & Location:

• This is a full-time position;
• Monday-Friday working schedule;
• The role offers the flexibility to work remotely.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Remote | Part-time (early stage)

We're looking for a creative UGC Creator who can produce authentic, engaging short-form videos for ELLI an AI platform for First Psychological Aid developed by certified psychologists.

If you love storytelling, understand TikTok and Reels, and want to create content that makes a real impact, we'd love to hear from you.
 

Important: this is currently a volunteer role – ELLI is an early-stage social-impact project, and right now we're building it on passion rather than budget. As we secure funding, this has a clear path to becoming a paid, long-term collaboration.

What you'll do

• Create authentic TikTok, Instagram Reels, and Shorts content 
• Record videos in selfie-style or lifestyle format 
• Share relatable stories around stress, anxiety, burnout, relationships, and emotional wellbeing 
• Test creative hooks and trends 
• Collaborate with our marketing team on content ideas 
• Deliver 3 videos per week 

We're looking for someone who

• Is comfortable speaking on camera 
• Understands TikTok and Instagram trends 
• Can film and edit high-quality videos using a smartphone 
• Has excellent storytelling skills 
• Speaks fluent Ukrainian (English is a plus) 
• Is interested in mental health, psychology, or wellbeing 

Previous UGC experience is a plus but not required.

Bonus if you

• Have experience creating viral content 
• Have worked with AI or health-tech products 
• Understand creator economy and personal branding 
• Know CapCut or similar editing tools 

What we offer

• Flexible remote work 
• Creative freedom 
• Opportunity to work on a meaningful social-impact product 
• Long-term collaboration 

About ELLI

ELLI is an AI platform for First Psychological Aid, developed by certified psychologists. It provides immediate, ethical, and emotionally intelligent support to people experiencing stress, anxiety, or emotional distress-available anytime, anywhere.

To apply, send us:

• Your TikTok, Instagram, or portfolio 
• 2–3 examples of your videos 
• A short introduction about yourself 

Join us in making mental health support more accessible for everyone. 

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.

Ідеально для тих, хто прагне:

• Покращувати маркетингові робочі процеси та операційні процеси між командами;
• Керувати маркетинговими операціями: організацією зустрічей, веденням документації, управлінням дошками Jira та надавати підтримку керівнику відділу маркетингу (Head of Marketing) у щоденних робочих питаннях;
• Керувати процесами роботи з лендінгами: плануванням завдань, контролем виконання, підтримкою бібліотеки лендінгів та їх безперервним удосконаленням;
• Забезпечувати координацію між внутрішніми та зовнішніми командами;
• Керувати дорожньою картою (roadmap) маркетингових проєктів та забезпечувати своєчасне виконання завдань;
• Вести комунікацію зі сторонніми партнерами;
• Інтегрувати інструменти штучного інтелекту (AI) та автоматизацію в повсякденні робочі процеси команди;
• Відповідати за операційну аналітику та звітність маркетингової функції;

• Вирішувати оперативні (ad-hoc) завдання та нестандартні робочі питання.

   

Досвід, який стане твоєю перевагою:

• Від 2 років досвіду роботи на посаді Project Manager, Operations Manager або аналогічній ролі;
• Глибоке розуміння бізнесу у сфері iGaming, зокрема принципів роботи медіабаїнгу, SMM та маркетингових воронок;
• Практичний досвід роботи з Jira та Confluence;
• Впевнене володіння методологіями управління проєктами: Scrum, Kanban, управління беклогом та пріоритизація завдань;
• Досвід роботи з лендінгами: постановка завдань, контроль якості (QA) та управління циклами доопрацювання (ітераціями);

• Базове володіння AI-інструментами є обов’язковим; досвід їх просунутого використання буде значною перевагою.

   

Ми цінуємо:

• Комфорт при роботі в умовах швидких змін і невизначеності;
• Відповідальність за результат і самостійне доводення завдання до завершення без додаткового контролю;
• Сильні комунікаційні навички: ефективна координація кросфункціональних команд та вміння вести переговори із зацікавленими сторонами;
• Відкритість, доброзичливість і легкість у знаходженні спільної мови з колегами з різних команд та корпоративних культур;

• Проактивність у виявленні прогалин в процесах і пропонування шляхів їх удосконалення ще до того, як виникає відповідний запит.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Own and improve marketing workflows and operational processes across the teams;
• Manage marketing operations: meetings, documentation, Jira boards and Head of Marketing support in day-to-day issues;
• Lead landing page operations — task planning, execution control, library maintenance, and continuous improvement;
• Drive coordination between the internal and external teams;
• Manage the marketing team’s project roadmap and ensure delivery;
• Manage communication with third-party partners;
• Embed AI tools and automation into day-to-day team workflows;
• Own operational analytics and reporting for the marketing function;

• Handle ad-hoc issues.

   

Experience you’ll need to bring:

• 2+ years in a Project Manager, Operations Manager, or similar role;
• Solid understanding of iGaming business — how media buying, SMM, and marketing funnels work in the industry;
• Hands-on experience with Jira and Confluence;
• Proven command of PM methodologies: Scrum, Kanban, backlog management, prioritization;
• Experience working with landing pages — ordering, QA, and iteration cycles;

• Basic AI tool proficiency is required; advanced usage is a strong advantage.

   

It’s a perfect match if you have those personal features:

• Comfortable operating in fast-changing, ambiguous environments without waiting for perfect clarity;
• Takes ownership and drives results without being pushed;
• Strong communicator — able to align cross-functional teams and negotiate with stakeholders;
• Open, approachable, and easy to work with across different team cultures;

• Proactive in spotting process gaps and proposing fixes before being asked.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;

• Dynamic Work Environment.

   

Apply, and let your growth journey begin.

About Finora Credit

Finora Credit is an international fintech company expanding into new markets. We are launching a new project in South Africa and are looking for a Partnership Manager who will help us build and develop strategic partnerships from the ground up.

This is a great opportunity to join an international project at an early stage, work directly with business stakeholders, and make a real impact on the company's growth.
 

What you'll do

• Identify, approach, and onboard new business partners.
• Build and maintain long-term relationships with partners.
• Lead negotiations and coordinate partnership agreements.
• Collaborate with internal teams to ensure successful project execution.
• Coordinate communication between external partners and internal departments.
• Support the launch of new products and business initiatives in the South African market.
• Monitor partnership performance and identify new growth opportunities.
   

What we're looking for

• Fluent English (spoken and written) is a must.
• Excellent communication and negotiation skills.
• Strong relationship-building abilities.
• Proactive mindset and a high level of ownership.
• Ability to work independently in a fast-paced international environment.
• Strong organizational and multitasking skills.
   

Nice to have

• Experience in Partnerships, Business Development, Account Management, Customer Success, or Client Relations.
• Experience in fintech, financial services, or lending.
• Knowledge of Zulu.
• Experience working with international markets.
   

No direct Partnership Manager experience? That's okay!

We're happy to consider candidates who have experience as an Executive Assistant, Personal Assistant, Office Manager, Operations Coordinator, Project Coordinator, Customer Success Specialist, or in another role that required strong communication, coordination, and organizational skills.

If you're fluent in English, enjoy building relationships, and are eager to grow in an international business environment, we'd love to hear from you.
 

What we offer

• Competitive compensation starting from $1,000.
• Paid overtime and performance-based bonuses.
• Fully remote work.
  Optional office-based work from our Cyprus office.
• Relocation support to Cyprus for employees who choose to relocate.
• Training and onboarding support.
• Career growth opportunities in a rapidly expanding international company.
• A chance to contribute directly to launching a new market and shaping business development from day one.
• A collaborative international team with a startup mindset and fast decision-making.

We are looking for an Email Compliance Manager to own all communication, ticket management, and compliance coordination with ESPs across a large client portfolio.

You will be responsible for writing, submitting, and managing all interactions with ESP support, compliance, abuse, and deliverability teams. You will act as the strategic communication layer between internal teams and ESPs, ensuring every issue is resolved efficiently and professionally.

You must understand how ESP compliance teams think, how deliverability systems operate, and how to frame communication to achieve optimal outcomes while protecting client accounts.

WHAT WE ARE LOOKING FOR

Must-have

• 3+ years in ESP-side, compliance, deliverability, or direct ESP communications roles
• Strong understanding of ESP compliance systems, abuse handling, and deliverability mechanics
• Exceptional written English (near-native or native level) — writing is your core tool
• Proven ability to manage 30+ clients across different niches simultaneously
• Strong risk identification and problem anticipation skills
• High attention to detail (errors in ESP communication have real consequences)
• Comfortable working flexible hours and across US time zones when required
• Able to operate across all niches without personal or moral restrictions

Nice to have

• Direct experience working inside an ESP (support, compliance, deliverability)
• Familiarity with major ESP internal processes and decision-making systems
• Experience coordinating cross-functional technical or compliance resolutions
• Background in email marketing or marketing operations

WHAT YOU WILL OWN

ESP & Compliance Ticket Management

• Own all ESP ticket submissions and lifecycle management across 30+ clients
• Track, prioritize, and manage all active tickets from open to resolution
• Ensure nothing is lost, delayed, or left without follow-up
• Maintain structured logs of all communications, statuses, and outcomes
• Prioritize tickets based on urgency, compliance risk, and business impact

ESP Communications & Written Strategy

• Write and send all communications to ESP support, compliance, and deliverability teams
• Handle responses to abuse complaints, compliance flags, warnings, and suspensions
• Adapt tone, framing, and strategy based on ESP, issue type, and client context
• Know when to escalate, push back, or concede to protect client accounts
• Ensure all communication is precise, professional, and strategically optimized

Risk & Compliance Management

• Identify deliverability and compliance risks before they escalate
• Understand downstream consequences of every ESP interaction
• Propose mitigation strategies to the Head of Project for high-risk situations
• Stay updated on ESP policy changes, compliance rules, and deliverability trends
• Anticipate issues before they become account-threatening problems

Internal Coordination

• Work closely with email marketers, project managers, and production teams
• Translate ESP requirements into clear internal action items
• Ensure required changes are implemented before responding back to ESPs
• Maintain clear stakeholder communication on all ticket statuses and outcomes
• Follow through until every issue is fully resolved

WHO FITS THIS ROLE

The ideal candidate has worked on the ESP side and understands exactly how compliance and support teams evaluate risk, requests, and sender behavior.

They are a strategic writer who understands that every word sent to an ESP affects outcomes. They can manage a large portfolio of clients without losing track of detail, risk, or urgency.

They are fast, precise, and highly detail-oriented. They think several steps ahead, identifying risks before they become incidents.

They are comfortable working across all niches and understand that this is a behind-the-scenes operational role, not a client-facing or visibility-driven position.

WHO WE ARE

We are a fast-growing operation managing email marketing and deliverability across 30+ clients in multiple niches. We handle all ESP communications and compliance processes on behalf of our clients entirely behind the scenes. The role acts as the final point of contact with email service providers (ESPs), where precision, strategy, and speed directly impact client deliverability and account safety.

This is a high-volume, high-stakes environment. A missed ticket or poorly framed response can result in account restrictions or permanent suspension.

You will report directly to the Head of Project and work closely with internal teams to ensure all ESP issues are resolved end-to-end.

Flexible availability is required. ESP compliance issues do not follow business hours.

About Traffic Label

Traffic Label is a fast-growing, data-driven technology company operating in the iGaming and affiliate marketing space, building scalable products focused on performance, analytics, and automation across global markets.

Role Overview

We are building a Customer Data Platform (CDP) that ingests data from 10+ casino partners, builds a unified player profile, and activates marketing campaigns through multiple ESPs (DotDigital, Adestra, FastTrack).

The platform is live: 5 sources in production, 30-40 dbt models in the silver layer, working email campaigns through DotDigital.

You’ll join a Data Platform team of 5-10 engineers (Senior DE, QA, DA, PM) reporting to the Data Engineering Lead. You will own the ingestion layer, source integrations, and platform tooling. Your job: make it so that connecting a new data source takes days, not months. You’ll design and build reusable pipeline templates and own integrations with external systems (both inbound and outbound).

This is not a “write one pipeline and move on” role. This is “build the system that generates pipelines” + own the integrations that feed and consume data.

Why this role

Connecting a new data source currently takes 2-3 months. Your job: make it 5 days. This is a data platform engineering challenge, not a pipeline writing task.

This is the group’s flagship project. The CDP improves how the company works with players across all brands and directly generates revenue through better marketing activation.

The platform is 4 months old, modern stack, zero legacy. But already in production with real traffic, real campaigns, real money. You’re scaling a working system, not prototyping in isolation.

The core challenge is designing a system where adding a new data partner is a configuration. You’ll solve problems across the full spectrum: API design, schema evolution, orchestration patterns, data quality, and delivery to downstream consumers.

Key Responsibilities

• Design and build ingestion pipelines for REST API, database sources, etc., using Python
• Own ETL and Reverse ETL end-to-end, including implementation, deployment, operations, and incident handling.
• Understand how external systems work (casino platforms, ESPs, affiliate tools) to build reliable integrations with them.
• Design DAG patterns: dependency management, partial retry, backfill procedures.
• Implement and maintain authentication flows, token refresh handling, and secrets management.
• Monitor, troubleshoot, and resolve integration issues in production environments.
• Write and maintain automated tests to ensure the reliability and stability of integration services.
• Collaborate closely with Engineering, Product, and Data teams to support platform scalability and operational efficiency.
• Contribute to infrastructure improvements and Infrastructure-as-Code initiatives.
• Write Architecture Decision Records (ADRs) for significant design choices.

Skills & Experience

Must have:

• 6+ years in data engineering.
• Advanced Python: API clients, file processing, schema validation, integration logic.
• Deep Airflow experience: DAG design, dynamic generation, sensors, retry patterns, backfill, pools, connections management.
• dbt (mid+): bronze/silver models, source freshness, tests, materialisation strategy.
• Snowflake (mid): external stages, COPY INTO, storage integration, basic optimisation.
• API integration experience: authentication (OAuth, API keys), pagination, rate limiting, retry with backoff, error classification.
• Proven experience building reusable pipeline frameworks/templates that others use daily.
• Reverse ETL or outbound integration experience: pushed data from the warehouse to external systems.
• Writes clear documentation: architecture decisions, pipeline templates, and onboarding guides for the team.
• CI/CD pipeline design (GitHub Actions).

Nice to have:

• Terraform basics.
• Metadata-driven / config-driven pipeline experience.
• Experience with ESP platforms (DotDigital, SendGrid, Braze, or similar).
• Gambling, marketing, or multi-tenant data platform experience.
• Comfortable using AI coding assistants.

What We Offer

• Competitive salary.
• Fully remote work across Europe.
• Flexible collaboration hours and strong work-life balance.
• The opportunity to work on scalable, business-critical systems and integrations.
• A collaborative culture focused on ownership, innovation, and continuous improvement.

We are looking for a Senior AI/Machine Learning Engineer to join a healthcare project from the Netherlands focused on simplifying preparation for orthopedic surgeries. The product uses artificial intelligence to automatically analyze 3D images of the skeletal system and support surgical planning. In this role, you will focus on continuing and improving the X3D pipeline (X-ray to 3D bone reconstruction) and integrating it into the web application.
 

Requirements:
— 5+ years of commercial experience in Machine Learning/AI engineering.
— Strong experience with PyTorch and deep learning model training, evaluation, and optimization.
— Solid background in medical image analysis (CT, X-ray) and/or 3D computer vision.
— Strong understanding of image processing fundamentals, including registration, segmentation, and data augmentation techniques.
— Familiarity with GAN architectures (Pix2Pix, CycleGAN) and encoder-decoder networks.
— Experience working with medical imaging file formats (NIfTI, DICOM).
— Ability to read and implement techniques from research papers.
— Proficiency in Python and scientific computing libraries (NumPy, SciPy, SimpleITK or similar).
— Self-directed and independent working style with the ability to effectively collaborate under technical guidance.
— Upper-Intermediate or higher level of English (spoken and written).

Nice to have:
— Experience with 3D shape reconstruction or 3D mesh processing.
— Familiarity with DRR generation from CT volumes.
— Experience with Azure ML or similar cloud ML platforms.
— Background in orthopedic or musculoskeletal imaging.
— Experience in a medical device or regulated environment (FDA, CE).

Responsibilities:
— Improve and extend the existing X3D pipeline for X-ray to 3D bone reconstruction.
— Design, train, evaluate, and optimize deep learning models for medical image analysis and 3D reconstruction tasks.
— Work with medical imaging data (CT, X-ray, DICOM, NIfTI) and implement preprocessing, augmentation, segmentation, and registration techniques.
— Research, prototype, and implement new approaches from academic papers and industry best practices.
— Integrate machine learning solutions into the web application and support deployment workflows.
— Collaborate closely with the Head of Engineering to further develop and productionize the existing AI pipeline.
— Maintain code quality through testing, documentation, and continuous improvement of ML infrastructure and development processes.

Interview stages:
— HR interview (30 minutes).
— Technical interview (1 hour).
— Interview with the customer (1 hour).
— Job offer 🎉🎉🎉

We offer:
— Competitive salary.
— Challenging tasks and projects.
— Opportunities for professional development and growth.
— Flexible working hours.
— New hardware.
— Free English lessons.
— Table tennis and yoga classes.
— Availability of generators and Starlinks in the office.
— Small gym in the office.
— Adjustable height tables.
— Regular office fruit delivery and other benefits.

Let’s create value together!

We are looking for a Senior Backend Engineer to drive the development and maintenance of the company’s core services. You will become part of a team responsible for designing, developing, and enhancing high-load, scalable backend solutions, integration services, and a microservices ecosystem.
We expect the ideal candidate to bring strong technical expertise, confidence in making architectural decisions, a proactive mindset toward improving existing solutions, and ownership of the product’s technical outcomes.

Requirements:

• 5+ years of commercial experience in Java development.
• Deep knowledge of Java Core, JVM, multithreading, and OOP principles.
• Strong hands-on experience with the Spring Framework (Spring Boot, Spring Data, Spring Security).
• Proven experience in designing and maintaining microservices architecture.
• Solid knowledge of relational databases, SQL, and data schema design principles.
• Experience with Apache Kafka and building event-driven systems.
• Experience with MongoDB or Amazon DocumentDB.
• Experience designing and implementing REST APIs.
• Strong understanding of Distributed Systems principles, CAP Theorem, Consistency Patterns, and Transaction Management.
• Experience with Docker and Kubernetes.
• Understanding of CI/CD principles and modern DevOps practices.
• Experience with at least one cloud platform (AWS, Azure, or GCP).
• Ability to perform technical analysis, assess risks, and propose optimal solutions.
• Strong communication skills and experience working in cross-functional teams.
   

Responsibilities

• Design, develop, and maintain scalable backend services.
• Contribute to the design and evolution of system architecture.
• Develop and support REST APIs and integrations with internal and external systems.
• Optimize service performance, databases, and data processing pipelines.
• Ensure high code quality through unit, integration, and automated testing.
• Write and maintain tests using JUnit, Mockito, and Testcontainers.
• Conduct code reviews and mentor less experienced engineers.
• Analyze and resolve technical issues, defects, and system bottlenecks.
• Collaborate closely with Product, QA, DevOps, and other engineering teams.
• Participate in planning, technical estimation, and task decomposition.
   

Nice to Have:

• Experience designing high-load distributed systems.
• Advanced knowledge of MongoDB/DocumentDB, including schema design, indexing, and query optimization.
• Experience with observability solutions such as Prometheus, Grafana, ELK, and OpenTelemetry.
• Experience building fault-tolerant and resilient systems.
• Practical experience with AWS services (EKS, ECS, RDS, MSK, etc.).
• Experience with Terraform or other Infrastructure as Code solutions.
• Experience in technical leadership or team mentoring.
• Understanding of Domain-Driven Design (DDD) and Clean Architecture.
   

What We Offer:
 

• Flexible work format: remote or from our offices in Kyiv or Warsaw — your choice.
• Full-time employment.
• Standard 5/2 working schedule.
• 24 paid vacation days, sick leave, and health insurance (currently available in Ukraine, with coverage in other locations coming soon).
• A friendly and supportive team where it’s easy to ask questions, share ideas, and grow professionally.
• Coverage of professional events, courses, and learning opportunities.
• Birthday celebrations, team-building activities, and meaningful connections beyond work.
• Zero contribution to the aggressor state or businesses affiliated with it.
   

If this opportunity sounds like a good match for your experience and career goals, we’d love to hear from you — send us your CV and let’s talk!

CRM Automation Manager (Smartico)

We are an international iGaming company with 3+ years of experience and a team of 1,300+ professionals. Our portfolio includes 10+ successful projects operating across Tier 1–3 markets.

We value expertise, innovation, and ownership, creating an environment where talented professionals can grow, take initiative, and make a real impact.

We are looking for a CRM Automation Manager with strong hands-on experience in Smartico to join our team.

In this role, you will be responsible for building, maintaining, and optimizing CRM automations, customer journeys, and player communications. We are looking for someone who enjoys working directly with CRM tools, automation logic, and data, and is ready to take ownership of CRM performance.

Responsibilities

• Build, configure, and maintain CRM automations in Smartico.
• Design and optimize customer journeys, trigger campaigns, and lifecycle communications.
• Configure audience segmentation, triggers, and automation logic.
• Create, launch, and optimize Email, Push, Inbox, Pop-up, and other CRM campaigns.
• Develop and adapt email templates using HTML/CSS.
• Test CRM campaigns before launch, ensuring correct content, personalization, segmentation, links, and automation logic.
• Monitor CRM automations, troubleshoot issues, and ensure stable operation of customer journeys.
• Analyze campaign performance (Open Rate, CTR, CTOR, Conversion Rate, etc.) and continuously optimize results.
• Conduct A/B tests for subject lines, content, timing, and communication strategies.
• Identify opportunities to improve customer engagement, retention, and lifecycle performance.
• Collaborate closely with Product, Analytics, Design, and Development teams.

• Maintain CRM documentation, templates, and automation structure.

   

Requirements

• Hands-on experience with Smartico CRM.
• Experience building and maintaining CRM automations independently.
• Strong understanding of customer lifecycle, CRM funnels, and trigger-based communications.
• Practical experience with Email, Push, Inbox, Pop-up, and other CRM channels.
• Strong knowledge of audience segmentation and behavioral targeting.
• Understanding of key CRM metrics, including Open Rate, CTR, CTOR, Conversion Rate, and the ability to identify optimization opportunities.
• Experience conducting A/B testing and analyzing results.
• Good knowledge of HTML/CSS for email template customization.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Proactive mindset with the ability to work independently.

• Experience in iGaming will be a strong advantage.

   

Nice to Have

• Experience with gamification, loyalty programs, and bonus mechanics.
• Knowledge of SQL or BI tools.

• Experience working in Agile teams.

   

Why Join Us

• Fully remote work format (Mon–Fri, 10:00–19:00 UTC+2).
• Competitive salary package.
• Paid vacation, sick leave, and Birthday Day Off.
• Professional growth opportunities and knowledge-sharing culture.
• Fast decision-making processes and minimal bureaucracy.
• Dynamic environment with ambitious goals and international projects.

If this opportunity sounds like a good fit, we’d love to hear from you — send us your resume and let’s talk.
 

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Head of Borrow and Credit Line Product!

Requirements:

— At least 7 years of experience managing financial, lending, or investment products, including a minimum of 3 years in leadership positions;
— Strong understanding of liquidity cost management, capital allocation, and lending portfolio profitability;
— Deep knowledge of cryptocurrency products, lending products, and digital asset markets;
— Solid understanding of collateral management, liquidation mechanisms, margin requirements, and credit limit frameworks;
— Strong analytical skills with the ability to make data-driven and financially sound decisions;
— Proven experience in credit risk management and decision-making;
— Knowledge of financial modeling, unit economics, and key lending business metrics;
— Experience launching and scaling lending, margin, or collateralized financial products;
— Experience collaborating with Finance, Legal, and Product teams at a strategic decision-making level;
— Ability to develop, present, and defend strategic initiatives to senior management;
— Strong skills in building KPI frameworks, management reporting systems, and performance monitoring processes;
— Proficiency in English for effective communication with international teams, partners, and liquidity providers.

Responsibilities:

— Own the business performance of the Borrow and Credit Line products, including achieving revenue, profitability, and other target KPIs;
— Develop and execute the operational strategy for lending products in alignment with the company’s business objectives;
— Design and adjust credit policies, including LTV parameters, liquidation thresholds, borrowing limits, and collateral requirements;
— Monitor the achievement of financial targets in collaboration with Commercial, Finance, and Product teams;
— Define and prioritize the product roadmap for the lending direction;
— Launch new lending products, credit programs, and collateral models;
— Oversee the efficiency of loan issuance processes, collateral management, liquidations, and debt management activities;
— Ensure effective monitoring systems for key business, financial, and risk metrics across the lending portfolio;
— Represent the Borrow and Credit Line business at the executive level, providing justification for investments, strategic changes, and growth initiatives;
— Develop and align business cases, budgets, and resource requirements for the lending function;
— Initiate and supervise initiatives aimed at improving capital efficiency and liquidity utilization within lending products;
— Ensure business readiness for market risk scenarios, periods of high volatility, and crisis events.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Health insurance.
— Additional days off for national holidays.

SKELAR is a venture builder that creates international tech businesses according to the guidelines of venture capital investment.
 

We are looking for a structured and detail-oriented International Accountant to join our International Reporting and Tax Compliance team. In this role, you will take ownership of VAT reporting processes for Cyprus companies and help build and scale our international accounting function.
 

This position is ideal for someone who enjoys working with financial data, building clear processes, and improving them through automation and technology. If you are someone who loves structured systems, notices every discrepancy in a dataset, and enjoys turning complex information into clear insights — this role is for you.
 

You will work with multiple international entities and support VAT compliance across our growing portfolio of global tech businesses.
 

What you will do:

• Coordinate the collection and organization of invoices and supporting documentation required for VAT reporting across Cyprus entities.
• Process financial documents using AI tools to extract and structure financial data.
• Prepare and review VAT reports, validating the completeness and accuracy of financial information.
• Communicate and coordinate with external tax consultants in Cyprus, providing reporting packages and supporting documentation.
• Review and approve VAT returns prepared by external advisors, ensuring compliance and accuracy before submission.
• Lead the VAT refund process in Cyprus, coordinating documentation and managing communication with advisors and stakeholders.
• Prepare VAT-related analytics and insights to support internal decision-making and financial planning.
• Participate in building and developing the international accounting function within SKELAR.
• Identify opportunities to automate and improve VAT reporting processes, implementing solutions that increase efficiency and data quality.
   

Skills and experience needed to join the board:

• Experience in accounting, finance, or tax (Big 4, consulting firms, or international businesses will be a plus).
• Strong understanding of accounting fundamentals and document workflows.
• Exceptional attention to detail and ability to maintain high data accuracy.
• Structured thinking and strong organizational skills.
• Analytical mindset and ability to work with financial data.
• Interest in process optimization and automation.
• Strong Excel / Google Sheets skills.
• Upper-intermediate English (both written and spoken).
• Proactive mindset and willingness to take ownership of processes.
   

We are especially excited to meet someone who:

• loves structure, clarity, and well-organized financial processes
• has a natural perfectionist mindset and high standards for accuracy
• enjoys improving systems and building smarter ways of working
• takes pride in creating processes that scale with the business
   

SKELAR is a place for self-realization of talents who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale.
 

In addition to our businesses, we have the SKELAR Foundation — a charitable foundation created by company employees. As part of the initiative, we create and finance projects that contribute to overcoming the consequences of the war and the reconstruction of Ukraine.

We will keep developing tech businesses, conquering global markets, and working for the victory of Ukraine 🇺🇦
 

What we offer:

• Competitive salary;
• Significant impact on a rapidly growing business and contribution to how it shapes up;
• Ample career opportunities for ambitious growth and development;
• Working alongside professionals from top local and international companies (Big Law, Big 4, McKinsey, Horizon, Bolt, Didi, etc.);
• Flat organizational structure without hierarchical barriers;
• Access to internal and external courses, seminars, and a corporate library;
• Comfortable working environment with all necessary equipment and complimentary breakfasts, lunches, and snacks in the office;
• 20 days of paid vacation, medical insurance, and various sports activities for employees.
   

Let's build the next big everything together.

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube