Jobs at Djinni

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the creation and sending on time of emails, pushes, pop-ups for our brands;
• You'll have to do the user segmentation;
• Your task will include setting up and checking the operation of bonuses;
• We expect you to post promotional material on the websites;
• You'll fully support the process of forming emails as well as cooperate with copywriters, designers, games, and the product team;
• We will expect you to work with analytics to present reports campaigns success rates and explore the motivation of our customers;
• You'll be responsible for the data collection regarding best practices in the existing market.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• You'll have at least 1 year of experience in the email marketing;
• We expect you to have an understanding of how to create emails, and bonuses in Customer.io;
• Your English level needs to be at least intermediate;
• We will count on your understanding and insights about the process of user segmentation and content creation;
• We expect you to be responsible and attentive to details.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Softsich is an ambitious international product company developing scalable digital B2B platforms.

We are looking for an Workplace(Office) Manager who will help keep our office life balanced: organizing processes, communicating with vendors, and creating a comfortable environment for the team. If you enjoy when everything runs smoothly and without chaos - we’d love to get to know you.

Your key responsibilities will include:

– Organizing business trips for employees: searching and booking tickets, hotels, apartments, and transportation.
– Providing travel support for the PR team during conferences and external events.
– Supporting office events and team buildings together with the PR team - actively participating in organization, not just execution.
– Receiving merchandise prepared by the PR team, conducting quality control, packaging, and organizing shipments across Poland.
– Tracking delivery statuses and independently resolving logistics-related issues.
– Handling personal and business-related tasks for C-level managers.
– Ensuring the smooth and comfortable operation of the Warsaw office.
– Remotely coordinating operational processes for the Kyiv office.
– Managing the office budget and preparing expense reports.
– Initiating and implementing activities aimed at increasing team engagement in the office.

It’s a match if you have:

– 2+ years of experience in office management, executive assistance, or operations coordination.
– Experience organizing complex business travel and logistics.
– Hands-on experience with vendor management: sourcing, negotiations, and contract coordination.
– Polish language proficiency - B2+ level for communication with local vendors.
– Fluent Ukrainian.
– English — Intermediate+ (B1–B2).
– Strong Excel / Google Sheets skills (reporting, budgeting, basic analytics).
– Experience managing budgets and expense tracking.
– Strong organizational skills, independence, and the ability to manage multiple processes simultaneously.

What we offer:

– Offices format in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Comfortable offices and strong operations always start with people who know how to keep everything under control.
Send over your CV - we’d love to get to know you better!

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 700+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

Right now, we’re looking for an Investment Analyst who will join the team of our corporate investment fund Burner. 
 

What is our Investment Analyst going to work with?

• Proactively source new investment opportunities. Develop relationships with target companies and their founders.
• Cover the investment analysis process, including: initial information request, basic financial statement analysis and preparation of a financial models, market research, drafting of potential deal terms, and further negotiations.
• Monitor and analyze portfolio companies’ financial and operational performance to ensure they meet their growth objectives.
• Serve on advisory boards of portfolio entities, organizing and actively participating in board meetings, budgeting, forecasting processes, and reporting.
• Collaborate with Boosta`s internal departments, including finance, legal, marketing, product, and service teams.
   

What skills and experience does our Investment Analyst have?

• 1+ year of experience on the same or related positions
• Analytics fundamentals (data handling)
• Basic financial modeling and company valuation fundamentals
• Accounting fundamentals

• Presentation skills

   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Test Task
• Step 4: Bar-Raising Call 
• Step 5: Reference check.
• Step 6: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

COMPANY  

Zoot empowers financial service providers worldwide with secure, scalable decisioning technology  that streamlines operations, reduces risk, and elevates the customer experience. 

Our configurable platform and industry solutions enables banks, fintechs, and payment providers to launch intelligent lending, onboarding, and credit evaluation solutions with speed and precision. With over 35 years of experience, a robust global infrastructure, and a growing global presence, Zoot is trusted by leading financial brands to deliver real-time decisions, seamless integrations, and long-term success. 

ABOUT THE ROLE 

We’re looking for a sharp, data-driven Marketing Operations Specialist to become the connective tissue of our marketing engine. You’ll own all of our digital channels — website, social, paid, email and beyond — as well as the systems and reporting that power our go-to-market motion — from the moment a lead first discovers us to the moment it becomes closed revenue. 

This is a high-ownership role. You won’t just maintain the tools — you’ll shape how we acquire, qualify,  and convert pipeline across every digital touchpoint. If you thrive at the intersection of technology, data,  and marketing strategy, this is your seat. 

“You’ll be the person who makes our marketing measurable, scalable, and impossible to ignore.” 

Key Responsibilities 

Digital Channels 

• Own the full digital channel mix: website, organic and paid social, email, display, and any emerging channels relevant to our audience. 
• Develop and maintain a coherent channel strategy that drives awareness, engagement, and pipeline across the entire funnel.
• Monitor channel performance and continuously reallocate effort and budget toward the highest impact levers. 

Website, SEO & Web Agency 

• Own the website — built on WordPress / Divi — as a lead channel, responsible for traffic,  conversion rate, and lead quality end to end. 
• Drive conversion optimisation (CRO): run structured A/B and multivariate tests on key landing pages, CTAs, forms, and user journeys to continuously lift conversion rates. 
• Lead SEO strategy and execution: in-depth keyword research, on-page optimisation, technical  SEO audits, internal linking, and content gap analysis — with a strong bias for continuous iteration, not one-off projects. 
• Ensure the site is optimised for Generative Engine Optimisation (GEO) — structuring content,  schema markup, and site architecture so that AI-powered search engines (ChatGPT, Perplexity,  Google AI Overviews, Bing Copilot) surface and cite us accurately. 
• Maintain and improve AI crawlability and grounding: manage robots.txt, structured data, llms.txt,  and other signals that govern how AI crawlers index and represent our brand in generated answers. 
• Act as primary point of contact for our external web agency — briefing, steering, and QA-ing development and design projects to ensure deliverables are on time, on brief, and aligned with our marketing and SEO goals. 
• Implement and maintain tracking (GA4, GTM, pixels) for clean, reliable data flows across all touchpoints. 

Performance Marketing 

• Plan, execute, and optimise paid campaigns across Google, LinkedIn, and other key channels.  
• Own campaign attribution and budget pacing to maximise ROAS. 
• Build and iterate on audience segments, ad copy tests, and landing page experiments. 

HubSpot — Marketing Hub & CRM 

• Administer and optimise HubSpot Marketing Hub: workflows, lead scoring, nurture sequences,  forms, and list management. 
• Maintain CRM data quality — deduplication, field standardisation, and lifecycle stage management. 
• Act as the internal HubSpot expert and first point of contact for marketing and sales enablement needs. 
• Build and manage integrations between HubSpot and the wider martech stack. 

Reporting — MQLs & SALs 

• Own performance dashboards covering the full funnel: impressions → MQL → SAL → won revenue. 
• Define, document, and maintain MQL and SAL definitions in alignment with Sales leadership.
• Deliver weekly, monthly, and quarterly performance reports with actionable insights.
• Identify funnel bottlenecks and surface clear recommendations to leadership. 

PROFILE 

• 6+ years in a Marketing Operations, Demand Generation, or Growth Marketing role.
• Proven HubSpot Marketing Hub & CRM expertise — HubSpot certification is a strong plus.
• Proficiency with SEO tools (Semrush, Ahrefs, Screaming Frog, or equivalent) and hands-on technical SEO experience. (Must-Have) 
• Hands-on WordPress & Divi experience — comfortable managing pages, templates, and plugins.  (Must-Have) 
• Hands-on experience with paid media platforms (Google Ads, LinkedIn Campaign Manager).
• Solid grasp of web analytics: GA4, Google Tag Manager, Looker Studio or similar.
• Familiarity with GEO principles — structured data, entity optimisation, llms.txt, and AI-first content strategy.  
• Strong analytical mindset — you think in funnels, cohorts, and conversion rates. 
• Clear communicator who translates data into compelling stories for non-technical stakeholders. 
• Highly autonomous, detail-oriented, and comfortable owning multiple workstreams simultaneously. 

ZOOT OFFERS 

• Competitive salary and a high-quality working environment. 
• Know-how, professionalism, and an international market-leading reputation.  
• Interesting and challenging international clients and projects. 
• Highly motivated, highly qualified team of friendly colleagues. 
• Flexible working schedule. 
• Financial support for relevant certifications and professional events.

Interested? Let’s connect and discuss the details!

As a Junior Marketing Manager, you'll support our marketing department in executing campaigns, creating compelling content, and analyzing market trends. This role is perfect for someone who wants to start a marketing career in the technology industry and grow with us.

Devico is an IT outsourcing company that for over 16 years has been building digital experiences which drive customer engagement, a time-to-market advantage and revenue acceleration.

This is for you if you have:

• Work experience of 1 year or more in a similar position (B2B — will be an advantage);
• English at Upper-Intermediate level and above (written);
• Such qualities as creativity and initiative, proactivity, willingness to propose and discuss ideas;
• Good copywriting skills;
• Strong attention to detail and the ability to manage multiple tasks simultaneously;
• Ability to analyze data and draw conclusions to improve marketing strategies;
• Ability to work both independently and collaboratively within a team.

What you will do:

• Conduct market research and competitor analysis to identify trends and opportunities for business growth;
• Assist in the development and implementation of marketing strategies and campaigns;
• Help manage and maintain the company's online presence on social media, including content creation, scheduling posts, and engaging with the online community;
• Support the creation of marketing materials, including brochures, presentations, and website content, ensuring they align with the company's brand guidelines;
• Monitor and analyze marketing campaign performance metrics, providing regular reports and insights to the marketing team;
• Provide administrative support to the marketing team as needed.

Will be an advantage:

• Experience with SEO, Google Analytics, SMM and targeted advertising;
• Knowledge of graphic editors (Canva, Figma);
• You can work with basic editing programs and related services, Google Docs.

We offer:

• Remote work;
• Flexible schedule and ability to manage your working hours;
• Competitive salary;
• Working in a team of skilled and experienced specialists;
• Professional development opportunities.

We are looking for an experienced QA Engineer who will become the first QA specialist on the project and take ownership of building the entire quality assurance process from scratch.

This role requires a strong combination of hands-on testing expertise, test automation skills, and the ability to design and implement scalable QA processes that support rapid product growth.

Responsibilities

• Establish and maintain QA processes, standards, and best practices across the project.
• Design and implement a comprehensive testing strategy, including manual and automated testing.
• Create and maintain test documentation (test plans, test cases, checklists, testing reports).
• Define and implement testing architecture suitable for a scalable product environment.
• Build and maintain automated end-to-end testing using Playwright and TypeScript.
• Integrate automated tests into CI/CD pipelines and ensure reliable execution during deployments.
• Participate in requirements analysis and provide quality-related recommendations.
• Define testing coverage, release quality gates, and test execution strategy.

Requirements

• Experience setting up QA and testing processes from scratch on a project.
• Strong understanding of QA methodologies, testing lifecycle, and test management practices.
• Ability to explain and implement:
  • test case creation and maintenance;
  • testing architecture design;
  • test strategy definition;
  • CI/CD testing integration;
  • test execution approaches and quality gates.
• Commercial experience with Playwright and TypeScript for at least 2 years.
• Experience building and maintaining automated test frameworks.
• Strong experience with integrating automated testing into scalable CI/CD pipelines.
• Experience working in Agile development environments.
• Strong analytical and problem-solving skills.
• Upper-Intermediate English level (B2+) or higher.

Nice to Have

• Experience in E-Commerce or B2B products.
• Experience with API testing and test automation.
• Experience with performance or security testing.
• Experience mentoring developers or introducing QA best practices across teams.
  
  We Offer:
• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

We are an international product iGaming company actively developing our own brands and affiliate direction. We are currently looking for a Team Lead of Affiliates who has strong experience in betting/gambling, understands international markets, and can lead, mentor, and scale an affiliate team focused on the European region.
 

Requirements:

• 3+ years of experience in affiliate marketing within the betting/gambling industry;
• 2+ years of experience as a Senior Affiliate Manager or Team Lead of Affiliates;
• Proven experience working with international markets;
• Strong understanding of affiliate metrics and the ability to analyze traffic quality;
• Successful experience in scaling affiliate marketing results;
• Effective process management and strong cross-functional communication skills;
• Experience in building, training, motivating, and mentoring an affiliate marketing team;
• Strategic thinking and a data-driven approach to decision-making;
• Upper-Intermediate level of English or higher;
• Excellent communication and negotiation skills.
   

Responsibilities:

• Regularly audit both existing and new partners;
• Monitor partners’ KPI performance and ensure target achievement;
• Reactivate inactive or underperforming partners;
• Develop and implement a strategy for the European region together with the Head of Affiliates and CMO;
• Prepare regular reports: daily, weekly, and monthly;
• Continuously monitor European markets to identify new opportunities and solutions for partner acquisition;
• Attend professional conferences and manage the team’s schedule of meetings and partner contacts;
• Manage and monitor the performance of the affiliate team in the European market;
• Mentor and onboard new affiliate managers;
• Regularly test funnels to improve partner conversion rates and overall results;
• Participate in the development of retention strategies to increase partner conversion;
• Collaborate regularly with Marketing, CRM, and Design teams;

Represent the company at professional conferences and industry events.

Benefits:

• Comfortable Working Environment: Work from our modern offices in Kyiv or Limassol, or remotely
• Annual Loyalty Bonus: Receive a yearly bonus every February as recognition of your dedication
• Professional Growth: Attend global exhibitions and conferences, and improve your skills with company-sponsored English courses
• Performance Reviews: Regular feedback sessions to track progress and discuss career development
• Team Spirit: Participate in teambuilding activities and company-wide celebrations
• Personal Milestones: We celebrate your important life events, from birthdays to professional achievement

Join us for an innovative journey where your expertise shapes our brand’s success. In a collaborative setting with growth opportunities, you’ll lead the iGaming evolution. Ready to shape the future?

📍Kyiv, Ukraine

Trust Sourcing is a fast-growing IT outstaffing company with great ambitions. We operate in a very competitive market so every day we are looking for opportunities to be better. To be faster. Having a lot of ideas we are very open to fresh ones.

We are looking for an experienced and proactive Recruit Team Leader who can drive hiring initiatives, optimize recruitment processes, and support the company’s growth through effective talent acquisition.

Responsibilities:

• Manage, coach, develop and motivate a team of Recruiters.
• Develop recruitment policies to inform the rest of the organization.
• Conduct regular 1:1 meetings with the members of the Recruitment team, conduct the evaluation process.
• Collaborate closely with the Hiring managers to ensure that the team meets hiring targets and provides a great hiring experience.
• Drive innovation and be keen to explore and assess new processes, programs, and tools when needed.
• Track and analyze key recruitment metrics, prepare regular reports, and identify opportunities to improve team productivity and hiring efficiency.
• Act as a strategic partner to department team leaders and CEO, aligning hiring strategies with business needs and ensuring effective collaboration throughout the recruitment process.

Requirements:

• At least 3 years of working experience in the related field (Sourcer, Recruiter, Talent Acquisition Specialist).
• At least 1 year of work experience as a manager of the team.
• Good English speaking and writing skills (upper-intermediate and higher) is a must.
• Good MS Office (Word, Excel, Outlook) knowledge.
• Management and leadership skills.
• Strong analytical and communicative skills.
• Attention to detail and problem-solving skills.
• Organized, multitasking, responsibility, willingness to learn.
• Being a pro-active, positive-minded team-player.
• High skills of business communication and business correspondence.

What we offer:

• Stable workload with clear responsibilities.
• Fair compensation package + bonuses.
• Office in the Kyiv center.
• Accounting coverage, professional courses.
• Medical Insurance.
• A collaborative environment where everybody is happy to help.

About Us
Yespo is an omnichannel Customer Data Platform for mid-size and enterprise businesses in retail, e-commerce, and SaaS. We help companies communicate with their customers across all channels — increasing sales and building long-term loyalty. We’re actively growing in European and US markets and looking for ambitious, proactive specialists to grow with us.

Role Focus
This is a full-cycle CSM role — you’ll own the client journey from onboarding through long-term success. You’ll work primarily with English-language accounts, guiding clients through integration, activating product potential, and ensuring they stay engaged and grow. You’ll also proactively identify at-risk clients outside active support, analyze patterns, and work with product and analytics to turn insights into action.

Key Responsibilities:
• Own the full client journey: from kickoff and integration to ongoing success and growth
• Conduct discovery sessions to map client business goals to Yespo capabilities
• Create and maintain integration roadmaps; coordinate with internal teams to ensure smooth launches
• Proactively identify blockers and resolve them before they impact the client
• Conduct product demos and training sessions tailored to each client’s use case
• Monitor client performance metrics; identify risks early and act to eliminate them
• Analyze patterns among clients outside active support — identify root causes and propose solutions together with Product and Analytics
• Serve as the bridge between the client, integration team, and other internal departments
• Collect and structure client feedback; pass actionable insights to Product and Tech
Skills & Experience
• 2+ years in customer success or account management — ideally in a B2B SaaS or product company
• Strong communication skills, both written and verbal — you can explain complex things simply
• Analytical mindset: able to find patterns, decompose problems, and build a plan
• Comfortable owning accounts end-to-end with minimal oversight
• English — Upper-Intermediate or higher: this is your primary working language, as you’ll be managing English-language accounts
• Hands-on experience with e-commerce, CRM, or marketing automation concepts

Would Be a Plus:
• Familiarity with e-commerce platforms and their integrations: WooCommerce, Shopify, OpenCart, Horoshop, etc.
• Understanding of omnichannel marketing: email, SMS, push, in-app
• Experience working with Notion, Elastic, or Looker Studio
• Hands-on experience with CDP or marketing automation platforms

We Offer:

• Flexible 8-hour work schedule, Mon-Fri.
• Remote-first position with an option to work from our office in the center of Dnipro (with guaranteed electricity and uninterrupted internet).
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs.

• An awesome team of professional and fun individuals.

   

If you’re looking for a dynamic and ambitious product company driven by constant innovation and exciting projects (eSputnik, Reteno, Yespo) — join our team!

About the Role

At iForAI, we help companies put AI into real products. Our team builds and integrates AI systems: copilots, agent platforms, retrieval-backed assistants, and document and workflow automation, working side by side with customer teams.

We’re hiring a Lead Backend Engineer to help drive that work. This is a hands-on role. You’ll guide a small backend team of 2 to 4 engineers, own backend architecture across services, and build the systems that put LLMs and agents into production workflows.

AI is changing how engineering teams work. The leverage today isn’t in typing code; it’s in clear specification, good judgment, and careful verification. If you have a strong backend background and you’re curious about working with AI day to day, we’ll bring you up to speed to the agentic coding by using AI.

Responsibilities

• Lead and mentor a small backend team (2 to 4 engineers).
• Own backend architecture and AI integrations: prompt and context handling, retrieval, orchestration, tool/function calling, evaluation, and observability.
• Design and run reliable backend services that support real production workflows.
• Use AI across the full development cycle (requirements, design, code, testing, debugging, and documentation) and help the team build the same habits. We’ll train you on this side if it’s new.
• Work with PMs and customer teams to turn unclear problems into concrete, shippable work.
• Take part in code review, architecture review, and technical writing.
• Help keep engineering standards healthy: tests, CI/CD, releases, and learning from incidents.

• Take part in hiring and team growth.

   

Requirements

• Backend experience: 5+ years building production backend systems.
• Node.js / TypeScript with experience in a framework like NestJS, Express, or Fastify (Next.js is a plus).
• Databases: comfortable with PostgreSQL or similar relational databases, and an ORM such as Prisma, TypeORM, or Drizzle.
• Caching and queues: working knowledge of Redis or a similar tool for caching and background jobs.
• System design basics: API design, retries, idempotency, and reasonable latency and cost trade-offs.
• Cloud and DevOps: experience with at least one of the AWS, GCP, or Azure environments, plus Docker and modern CI/CD.
• Leadership: some experience leading or mentoring other developers.
• Agile, distributed work: comfortable working in an Agile team across time zones.
• English: B2+ professional level.
• AI experience: not required. If you have a strong backend foundation and curiosity about AI, we’ll upskill you on the AI side.

Nice to Have

• AI coding tools: day-to-day experience with Codex, Claude Code, or similar.
• LLM APIs: hands-on with OpenAI, Anthropic, or Google APIs (function/tool calling, structured outputs, prompt design, basic evals).
• RAG: vector DBs (pgvector, Pinecone, Weaviate, Qdrant) and frameworks like LlamaIndex or LangChain.
• Agents: orchestration with LangGraph, CrewAI, or similar; tool-use and multi-step planning patterns.
• Workflow tools: n8n, Zapier, or Temporal.
• Python: FastAPI, Flask, or Django for integrations or ML-adjacent services.
• Infrastructure: Kubernetes or infrastructure-as-code (Terraform, Pulumi).
• Front-end exposure: React, Vue, or Angular, enough to collaborate well with frontend teammates.
• Technical writing or open-source contributions.

Hiring process:

• HR interview: we’ll talk about your professional background, the specifics of the position we are offering, and address any questions you might have.
• Tech interview: a deeper look into your technical expertise and problem-solving approach, ensuring your skill set aligns with our project’s needs.
• Interview with the CTO: a conversation covering technical direction and how the role fits into the company's vision and strategy, along with an assessment of design and architecture capabilities, cultural fit, and soft skills such as conflict management.
• Culture interview: a non-technical conversation focused on team fit, communication, ownership, and day-to-day collaboration.
• Feedback
• Job offer

What we offer at iForAI:

• Hardware Policy: Get the gear you need, from laptops to PCs.
• Referral Bonus: Invite talent and earn a generous reward.
• Professional Growth: We cover courses and books to fuel your expertise.
• Tasty Perks: Free lunches, snacks, tea, and coffee to stay energized.
• Birthday & Celebrations: Gifts on your day, plus parties and team-building.
• Life Events Support: Wedding bonuses, childcare support, and more.
• Volunteering Days: Extra days off to help your community.
• Work-Life Balance: 18 paid vacation days, 10 paid sick days, and national holidays off.

If you have strong backend skills and you want to spend the next phase of your career building AI products with us, we’d love to talk.

I run a US-based cleaning company - 20 years, 30 employees, about $2M in revenue. I'm not a developer by background, but over the last 4 months I built a real, working AI system for my own business using Claude Code, and it's live today handling real customer leads every day. 

It works well enough that I'm now building a company around it: we build AI "digital employees" - custom agents that do real work for service businesses. I'm looking for the engineer to own the technical side with me and grow into running the tech team.

What already exists (live in production today)

I built all of this myself with Claude Code in about 4 months, with no coding background:

- A custom quote calculator, built from scratch, that generates accurate estimates for the business
- Multi-channel lead capture (website, Yelp, Google Local Services, and more) with retry and backstop, so no lead is ever lost, even when something breaks
- AI-drafted replies to customers using Claude (Opus and Sonnet), with a human-in-the-loop review dashboard before anything goes out
- Live per-message cost tracking with one-click model switching
- Real integrations with the tools the business uses: Jobber, Gmail, Telegram
- Node.js serverless on Vercel, with Upstash Redis for storage

It tells you two things: I'm serious, and I build with AI instead of the old way.

How we build (read this part carefully)

We build with AI first. Claude Code writes the code. You direct it, read it, check it, and harden the parts that matter. This is not a backup plan or a "nice to have." It is how we work, and the only way we work. 

What you'll do

- Take what I built and make it solid enough to run for paying clients, not just for me.
- Build and deploy custom AI agents - digital employees - for service businesses. We start with HVAC and plumbing, but that's our first market, not our only one.
- Build reusable components so launching a new client is fast, instead of starting from zero each time
- Build new kinds of agents as clients show us what they need: agents that answer phone calls, handle quoting, scheduling, follow-up, whatever moves the needle
- Join video calls with real customers and represent the company with me. Over time you'll own more of the customer relationships while I focus on our biggest clients.
- Hire and run your own developers as we grow. I need you genuinely strong at leading people, because the plan is for you to build and then run the tech team.

I bring the business side: customers, sales, and knowing how service businesses actually run. You own the technical side. This is early enough that your decisions shape the whole company.

Who I'm looking for

- 5+ years building real software that real people used, ideally some of it for US clients
- You build with AI first. Claude Code, Cursor, or similar are your primary tools, and you ship FAR faster than you did two years ago.
- Real production experience with LLM-based systems. You know where they fail, how to catch it, and you care about cost.
- Strong with Node.js and serverless. Comfortable integrating with other companies' tools through their APIs - a real part of this job.
- You take customer data seriously and build securely.
- You've led developers before and you're good at it, or you're clearly ready to step up. This role grows into running a team, and that matters to me.
- Comfortable on video calls with English-speaking customers. Good spoken English is important here.
- 4 to 5 hours of daily overlap with US Pacific time.

Not a fit if

- You believe real code has to be written by hand
- You want to plan and architect for days before building anything simple
- You look down on serverless, simple tools, or building with AI
- You only want to manage people and not build, or only build and never deal with people or customers

Pay and terms

- $7,000 to $9,500 USD per month, paid through Wise. Straight salary, no games.
- I cover all software and AI tokens you need to do the work.
- 30-day paid trial, both ways, so we each find out if it's a fit before committing long-term.

How to apply

Send me four things, in any format: f

1. Something you built in the last 60 days using Claude Code, Cursor, or similar. A link is best.
2. The most useful change you've made to how you work in the last year.
3. The most embarrassing thing AI built that you shipped to production - how you caught it, and how you fixed it.
4. Your monthly rate.

I read every serious application myself and reply within 24 hours. No agencies, no recruiters. Direct candidates only.

- Oleg

About Us: At International Development Resources (IDR), we believe that our greatest asset is our people. We're a diverse, passionate, and forward-thinking team that values creativity, collaboration, and continuous learning. When you join IDR, you become part of a global network dedicated to building technology that transforms businesses and makes a real-world impact.

The Opportunity: We are looking for a value-driven Customer Success Manager who thrives in industrial and manufacturing environments. This is not a "plug-and-play" role; you will be a builder, helping to shape CS frameworks while managing a portfolio of Enterprise and Strategic accounts. You will be responsible for ensuring that our product isn't just a tool, but a driver of measurable ROI for our clients.

What You Will Deliver in the First 12 Months:

• Portfolio Ownership: Complete introductory meetings with all assigned accounts within 60 days. By day 90, have documented Success Plans for all Strategic accounts tied to specific business objectives.
• Product Adoption: Assess current usage versus potential. Execute targeted plans to move customers up the "maturity curve," showing demonstrable improvement within the first year.
• Visible ROI: By month 6, ensure every QBR (Quarterly Business Review) includes a clear value narrative that the customer can use internally to justify their investment.
• Strategic Engagement: Expand the coverage and quality of QBRs, embedding a value-driven approach into every interaction.
• Retention & Renewals: Proactively manage renewals to hit GRR (Gross Retention Rate) and logo retention targets. No renewal should be a surprise; at-risk accounts must be flagged early with intervention plans.
• Expansion Pipeline: Identify upsell/cross-sell signals through data and conversations, contributing to NRR (Net Retention Rate) growth by surfacing a defined expansion pipeline.
• Framework Building: Review and improve existing CS frameworks. Document what works and help shape the processes the team will scale on.
• End-to-End Journey: Partner cross-functionally (Sales, Support, Product) to refine the customer journey and ensure seamless engagement at every touchpoint.

Competencies That Matter Most:

• Value & ROI-Driven Mindset: You lead with impact, not just features. You help customers see and articulate the financial and operational impact of their investment.
• Deep Industrial Fluency: You understand maintenance management and the operational realities of manufacturing and mining. This is central to the role.
• Builder Mindset: You are energized by an environment where processes are still being shaped and want to contribute to the "how."
• Proactive Ownership: You anticipate risks and take initiative without being asked.

What We're Looking For (Requirements):

• Experience: 3–6 years in Customer Success, Account Management, or Client Services within a B2B software environment.
• Domain Expertise: Significant experience in manufacturing, industrial, or operational environments is required. You must understand CMMS, asset management, and maintenance operations.
• Retention Track Record: Proven success in managing a portfolio with strong retention and renewal results.
• Language Requirements (Mandatory): Bilingual in French and English (written and verbal). For French, a certificate of DELF (B2) or DALF (C1) is required.
• Technical Skills: Proficiency with Salesforce and/or Microsoft Dynamics CRM.
• Consultative Skills: Ability to lead executive-level QBRs and translate technical capabilities into business value.
• Readiness to work in the office from 15:30 till 23:30 to have an optimal overlap of work hours with Canada based teams. 

Nice to Have:

• Experience navigating a CRM migration or major tooling change.
• Background in scaling a CS function within a growing organization.
   

Why Join Us?

• Stability & Innovation: A role within a stable company that is continuously innovating.
• Growth Opportunities: Defined paths for professional development within the organization.
• Competitive compensation and benefits package

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support.
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The primary mission of this role is to drive client retention and maximize account revenue. You will manage and grow a portfolio of clients, ensuring consistent service delivery while identifying and converting upsell opportunities. Success in this role is defined by long-term client satisfaction, account expansion, and measurable revenue growth.

Important: We consider candidates in Kyiv and Lviv, cities where our offices are located (although the role is fully remote). We are also ready to consider candidates located in Europe.

Your future responsibilities include:

• Build and maintain long-term relationships with clients, acting as a trusted partner,
• Ensure delivery meets agreed SLAs and KPIs across client projects,
• Identify upsell and cross-sell opportunities, and prepare tailored commercial proposals,
• Manage and resolve client escalations and complex situations promptly,
• Monitor the financial performance of accounts, including revenue and profitability analysis,
• Prepare and lead regular QBRs (Quarterly Business Reviews) with key stakeholders,
• Collaborate cross-functionally to ensure seamless client operations and service delivery.

Needed experience & skills:

• 2+ years of commercial experience,
• Experience working with B2B clients,
• Strong analytical and critical thinking, with a structured and systematic approach, and the ability to manage multiple contexts,
• Results-driven mindset with high motivation and ambition to achieve targets,
• Strong data-driven approach with the ability to make decisions based on insights,
• Excellent communication skills with the ability to clearly and persuasively articulate ideas both in writing and verbally,
• Negotiation skills and the ability to handle objections effectively,
• Advanced (C1) level of English, both written and spoken,
• Experience working with or willingness to learn tools such as CRM systems (e.g., HubSpot), Notion, ClickUp, and Looker.

Nice to have skills:

• Experience in customer support outsourcing or other B2B service-based businesses,
• Basic understanding of how service businesses operate, including financial models.|

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematic learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.
• Ability to work from Kyiv & Warsaw offices with free breakfasts and lunches,
• Team of professionals who are ready for knowledge sharing, internal professional communities, team building,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

An international team in the Gambling and Financial verticals is looking for a Team Lead Designer to help strengthen and systematize the design department.

The team already has active designers and media buying processes. We are currently looking for a strong Design Team Lead who can take ownership of the team coordination, quality control and workflow development within the department.

What will be the tasks:
 

• coordination and management of the design team;
  control of deadlines and quality of task performance;
  load distribution between designers;
• interaction with the media buying team;
• improvement and systematization of internal processes;
  control of workflow and task management;

• participation in the development of the design department;
  operational connectivity during periods of high workload.

   

We expect:
 

• experience as a Team Lead / Design Lead / Senior Designer;
  experience managing a team of designers;
• understanding of the affiliate / gambling / media buying sector;
• experience working with performance creatives;
• strong organizational skills;
• ability to work in a fast-paced environment;
• independence and responsibility;

• ability to make decisions quickly and adapt to changes.

   

It will be a plus:
 

• experience in iGaming / affiliate marketing;
• technical English;
• understanding of the specifics of performance marketing.

We offer:
 

• remote work format;
• international team;
• dynamic environment without unnecessary bureaucracy;
• the opportunity to influence processes and development of the direction;
• quick decision-making and direct contact with management.
   

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
- You communicate fluently in English (B2 or higher)

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀