Jobs at Djinni

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe soon.

We are already among the Top-5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage and optimize energy consumption, automate charging sessions, and reduce electricity costs.

With up to 50 Amps of charging power, strong hardware positioning, premium customer experience, and a powerful D2C + Amazon growth engine, we are building much more than just a charger — we are building a scalable international brand.

We operate at the intersection of hardware, software, IoT, e-commerce, D2C, and international growth.

About the Role

The purpose of this role is to ensure a positive post-purchase customer experience through proactive communication with customers, helping them resolve issues related to using their EV
charger and handling order-related concerns in accordance with company policies.

The role also involves maintaining customer experience data, analyzing the root causes of negative customer experiences, and preparing recommendations for the relevant teams to help
eliminate recurring systemic issues.

Expected Outcomes:

• Restore a positive customer experience for at least 50% of customers with open negative cases existing at the time of joining the team (a minimum of 20 successfully
  recovered cases within the first 30 days).
• Proactively prevent negative customer experiences in at least 8 potential high-risk cases during the first 30 days.
• Build a structured tracking system for negative customer experience, categorized by source (product, mobile app, delivery, marketplace content, installation, etc.).
• Prepare the first analytical report with findings and recommendations for the relevant teams within the first 30 days, and continue providing such reports on a monthly basis.
• Reduce the number of negative customer cases by at least 20% within the first six months, compared to the equivalent period before joining the team.

Required Competencies:

• At least 2 years of experience in Customer Support, Customer Success, Technical Support, or Account Management.
• Demonstrates excellent written and spoken English skills (C1 or above), with clear pronunciation and the ability to communicate confidently and naturally with U.S. customers via phone and email.
• Proven experience communicating with U.S. customers in a customer-facing role.
• Builds trust, even during difficult conversations with dissatisfied customers.
• Balances empathy for customers with a strong focus on business outcomes.
• Identifies the root causes of problems rather than only addressing their symptoms.
• Recognizes recurring patterns in customer interactions and turns them into practical insights for the business.
• Takes ownership of results without requiring constant supervision.
• Learns quickly and is able to find solutions independently.
• Demonstrates high personal productivity and effectively prioritizes work.

What We Offer

• Competitive fixed salary
• Performance-based bonus
• Opportunity to build a category leader in the EV charging market
• Fully remote work
• Working schedule: 12:00–21:00 (Kyiv time), including a 1-hour lunch break.
• 15 working days of paid vacation per year (available after 6 months of employment).
• 5 paid sick days without medical certificates.
• Sports and professional development budget after successful completion of the probation period

We're looking for a Roblox Gameplay Scripter to own the development of a game from an empty project to a published and monetized title.

You'll be the sole gameplay developer on the project. Art, UI/UX, icons, and marketing are handled by our internal team—you'll focus on building the game according to a detailed written specification.

Tech Stack:

• Luau (Roblox)
• Roblox Studio + Rojo (code lives locally, synced with Studio)
• Git
• Knit (services/controllers)
• ProfileStore
• DataStores
• MarketplaceService
• AI coding tools (Claude Code, Codex, Cursor) — required and used daily

• Basic Blender skills (importing/fixing FBX assets) are a plus

   

What We're Looking For:

• 2+ years of commercial game development experience
• Strong Luau/Lua skills
• Solid understanding of OOP, modular architecture, and typed code
• Strong knowledge of Roblox client-server architecture:
  • server-authoritative state
  • validated RemoteEvents/RemoteFunctions
• Experience designing robust player persistence systems:
  • save schemas
  • autosaves
  • backups
  • data migrations
• Experience building game economy and progression systems:
  • multiple currencies
  • exponential progression
  • prestige mechanics
  • offline earnings
• Monetization experience:
  • Game Passes
  • Developer Products
  • idempotent ProcessReceipt
  • analytics integration
• Comfortable with CFrames, vectors, raycasting, physics, and camera systems
• AI-first mindset — you use AI coding assistants extensively, know how to write effective prompts, and can review, validate, and improve AI-generated code

• Nice to have:
  • published Roblox games
  • mobile F2P experience (LiveOps, IAP, retention)

Responsibilities:

• Own a complete Roblox title from architecture to release
• Implement gameplay, progression, persistence, economy, and monetization
• Work from detailed written specifications and deliver working, verified implementations
• Build systems using our internal library of reusable gameplay playbooks and contribute improvements back to it
• Ship on short, fixed release cycles—from concept to publication—with the next title always ready in the pipeline

What We Offer:

• 💰 Up to $3,000/month
• 🌍 Fully remote
• 🎮 Full ownership of your project with no micromanagement
• 🤖 Paid AI tools and an AI-first development workflow
• 📈 Live games with real players and real revenue

Hiring Process:

We use a paid technical test assignment.

You'll implement a single gameplay system from a written specification and submit:

• working code;
• proof that the system runs and functions correctly.

We are looking for an experienced Senior IT & Executive Recruiter to join our remote recruitment team on a part-time basis. This role is ideal for a recruiter with strong experience in IT, technology, blockchain, and Web3 recruitment, particularly someone who is skilled at identifying and engaging senior-level and C-suite professionals across international markets.

The primary focus of this position will be proactively sourcing qualified candidates through LinkedIn and other professional networks, conducting initial introductory calls, evaluating candidate fit, and providing clear candidate feedback to the recruitment team.

You will support recruitment projects across the IT, software, blockchain, Web3, fintech, gaming, and emerging technology sectors, with a particular focus on C-level, executive, and senior leadership positions.

What You'll Do

• Conduct proactive candidate sourcing for C-level, executive, senior management, and technical positions across the IT, software, blockchain, Web3, fintech, gaming, and emerging technology sectors
• Identify and engage qualified candidates using LinkedIn Recruiter, LinkedIn, professional networks, referrals, GitHub, job boards, and other sourcing channels
• Research target companies and markets to identify relevant executives, technology leaders, and senior professionals
• Build and maintain strong pipelines of qualified candidates for current and future recruitment projects
• Develop targeted outreach strategies to engage both active and passive candidates
• Manage multiple searches and candidate pipelines simultaneously while maintaining a high standard of candidate quality

What We're Looking For

• 5+ years of experience in IT recruitment, executive search, technical recruiting, or talent acquisition
• Proven experience recruiting or sourcing senior-level and C-suite professionals
• Strong experience within the IT, technology, software, blockchain, Web3, fintech, or related industries
• Demonstrated ability to identify and engage passive candidates, particularly senior professionals and executives
• Strong hands-on experience using LinkedIn Recruiter and LinkedIn for candidate sourcing
• Experience conducting initial recruiter screenings and introductory calls with senior professionals and executives

Why Join in our team

• Flexible part-time remote position
• International and fully remote working environment
• Flexible working structure
• Exposure to diverse technologies, industries, and global talent markets
• Professional development and continuous learning opportunities
• Opportunity for continued collaboration and career growth within a dynamic recruitment organization

If you are an experienced recruiter with strong IT and executive sourcing skills, enjoy identifying hard-to-reach candidates, and are confident conducting introductory calls and evaluating senior professionals, we would like to hear from you.

We are looking for an experienced Lead Generation Specialist who can proactively research markets, identify high-quality prospects, and help generate new business opportunities by booking meetings with decision-makers.

This role is ideal for someone who enjoys deep research, understands how B2B outreach works, and can independently build targeted lead lists instead of just collecting random contacts.

You will work directly with the founder and have a real impact on company growth.

What You’ll Do

• Research and identify potential clients for our software development services
• Find and qualify decision-makers (Founders, CTOs, Operations Managers, Directors, etc.)
• Build highly targeted lead lists based on ICPs and market criteria
• Research companies, industries, and competitors
• Collect and validate contact information (LinkedIn, emails, company data)
• Prepare short lead summaries explaining why each lead is relevant
• Run or support cold outreach campaigns via LinkedIn and email
• Book meetings with qualified prospects
• Maintain and organize data in CRM / Google Sheets 

• Continuously improve lead quality and research processes

   

Requirements

• Proven experience in B2B Lead Generation or Sales Research
• Strong internet research and analytical skills
• Experience working with LinkedIn, Google, Apollo, Snov, Hunter, or similar tools
• Ability to identify relevant companies and decision-makers
• Understanding of outbound sales and lead qualification
• Good written English
• Strong attention to detail and structured thinking

• Ability to work independently and focus on results

   

Nice to Have

• Experience in IT outsourcing / software development industry
• Experience with cold outreach and appointment setting
• Familiarity with CRM systems (HubSpot, Pipedrive, Notion)
• Understanding of sales funnels and prospecting strategies

• Experience with AI tools for research and personalization

   

What We Offer

• Fully remote work
• Small team with fast decision-making and no bureaucracy
• Direct communication with the founder
• Clear goals and measurable results
• Opportunity to grow into:
  • Business Development
  • Sales
  • Account Management

• Real influence on company growth and strategy

   

Who We’re Looking For

Someone who:

• enjoys researching and finding opportunities others miss
• thinks critically instead of just collecting data
• understands what makes a lead actually relevant
• is proactive and result-oriented
• can consistently generate quality opportunities, not just spreadsheets

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

The expertise we’re looking for

• 1+ year of work experience as B2B Account manager in IT or/and IGaming industry;
• Analytical mindset;
• Highly developed social and communication skills;
• Ability to cope with a high-pace, complex and changing environment;
• Strong drive for achieving and exceeding targets;
• Desire to learn and to research;
• To work as a team member;
• Experience with Jira/CRM/Google;
• Knowledge of English;
• Fluent English — spoken and written.

Your position will include

• Act as the main point of contact and develop a trusted advisor relationship with existing customers;
• Ensure games launch, marketing and promotional activities across brands;
• Problem resolution of technical/management/financial/business issues on a regular basis;
• Attend and represent the company at events and exhibitions;
• Provide Account Team Lead with monthly / quarterly reports on the work results;
• Conducting a regular analysis of the iGaming market.

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

Want to start your career in IT / B2B sales, but don’t have sales experience yet?

We’re looking for a Junior / Trainee SDR with strong English, good communication skills, and a willingness to learn.

This role can be a good fit for someone who has worked as an English teacher, tutor, translator, has a linguistic background, or simply feels confident writing and communicating in English.

We’re ready to teach you from scratch. What matters most to us is your English, attention to detail, clear communication, and motivation to grow in sales / lead generation.

What you’ll do:

• search for potential clients in international markets
• find relevant companies and decision makers through LinkedIn and other tools
• write personalized messages in English
• work with replies from potential clients
• help book calls for the Sales Manager
• keep lead information updated in the CRM

What we’re looking for:

• English level C1 or higher
• strong written communication in English
• interest in IT, sales, or business development
• attention to detail
• willingness to learn new tools
• ability to handle rejections, as they are a normal part of outbound communication

Nice to have:

• experience as an English teacher or tutor
• experience with translation or writing texts in English
• philology / linguistics background
• basic understanding of LinkedIn, CRM, email outreach, or B2B communication

What we offer:

• salary discussed individually based on experience and interview results
• KPI-based bonuses
• training from scratch in SDR / Lead Generation
• mentor support at the start
• work with international markets
• daily practice of business English
• opportunity to grow into a Business Development or Sales Manager role

At the start, we’ll help you understand the product, target audience, LinkedIn, CRM, email outreach, and the basics of communication with potential clients.

This is a great opportunity for someone with strong English to take their first step into international B2B sales and gain practical experience in IT.

About us:
 

BetterMe — an all-in-one well-being ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:
 

• Manage and optimize cloud infrastructure and resources with attention to cost and resilience.
• Enhance technical monitoring and alerting to ensure the availability and performance of critical services.
• Automate repetitive tasks, reducing the need for manual intervention and optimizing resource utilization.
• Generate ideas to explore new technologies, tools that can enhance the efficiency of team.
• Improve CI/CD practices and secrets management across the company, aligning with security best practices and compliance regulations.
• Participate in on-call rotations (1 week per month). Each shift rewards with either money or an extra day off.
   

About project technologies:
 

• AWS.
• Terraform/Terragrunt as IAC tool.
• Database: AWS RDS Aurora (MySQL, PostgreSQL), AWS Redshift.
• Docker, Kubernetes (AWS EKS), Helm.
• CI/CD: Github Actions with Helm Release.
• Monitoring&Alerting: Prometheus, Grafana, Thanos, OpsGenie, Elastic APM.
• Web applications: NodeJS, React.
• Backend: PHP - Symfony, Yii; Golang.
• User management: Okta SSO.
   

About you:
 

• 2+ years of DevOps experience, including expertise in managing cloud-based infrastructure (AWS or other cloud platforms).
• Hands-on experience with Kubernetes (K8s), Docker, Helm, and similar containerization/orchestration technologies.
• Strong skills in configuring and managing monitoring systems, such as Prometheus and Grafana, managed Elastic APM would be a big plus.
• Proficiency in building and maintaining CI/CD pipelines (e.g., GitHub Actions or similar tools).
• Excellent troubleshooting skills and the ability to resolve complex infrastructure challenges.
• A proactive mindset and a strong business-oriented approach to problem-solving.
• Familiarity with managing large-scale, distributed systems is a plus.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
 

Наш клієнт — міжнародна маркетингова компанія, яка стрімко масштабується та займає провідну позицію в індустрії iGaming, з особливою увагою до ринку Азії.

Від глибоких досліджень ринку та розробки стратегії до результативних діджитал-кампаній і сміливих креативів — команда охоплює повний цикл маркетингу, допомагаючи клієнтам випереджати конкурентів в одній із найдинамічніших галузей світу.

Ідеально для тих, хто прагне:

• Здійснювати нагляд за проєктами та регулярними процесами, забезпечуючи ефективне планування, виконання, узгодженість дій стейкхолдерів і управління ризиками;
• Визначати пріоритети, забезпечувати чіткий розподіл відповідальності та підтримувати проєктних менеджерів (PM) у реалізації високопродуктивних ініціатив;
• Аналізувати процеси в межах бізнес-підрозділу для виявлення «вузьких місць», неефективностей і зон для покращення;
• Ефективно використовувати Jira, Confluence, електронні таблиці, зведені таблиці (pivot tables) та інші інструменти для структурування, моніторингу й оптимізації операційних процесів;
• Розробляти, впроваджувати та постійно оптимізувати масштабовані процеси, робочі процеси, SLA та операційні стандарти;
• Встановлювати й відстежувати відповідні KPI, використовувати дані для прийняття рішень і розстановки пріоритетів;
• Виявляти можливості для автоматизації, оптимізації інструментів і зменшення частки ручної роботи;
• Очолювати крос-функціональні ініціативи, спрямовані на підвищення операційної ефективності та підтримку ефективного масштабування;
• Сприяти розвитку культури відповідальності, проактивності, підзвітності та постійного вдосконалення в команді проектних менеджерів.

Досвід, який стане твоєю перевагою:

• 3+ роки досвіду у сфері Operations, Business Operations або в аналогічному середовищі з швидким темпом розвитку;
• Успішний досвід управління, менторства чи розвитку проєктних менеджерів;
• Досвід керівництва великомасштабними проєктами в продуктовій компанії (досвід у сфері iGaming буде значною перевагою);
• Досвід оптимізації та автоматизації процесів, а також реалізації ініціатив із підвищення операційної ефективності;

• Володіння англійською мовою на рівні Upper-Intermediate (впевнені навички письмової та усної комунікації).

   

Ми цінуємо:

• Сильне лідерство та менторство: вміння навчати (коучити) проєктних менеджерів, сприяти їхньому професійному зростанню та формувати високоефективні команди;
• Критичне мислення та вирішення проблем: аналітичний склад розуму та структурований підхід до усунення складних операційних «вузьких місць»;

• Прийняття рішень: вміння приймати рішення на основі даних із високим рівнем особистої відповідальності.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries.

Perfect for those who aim to:

• Oversee projects and regular processes, ensuring effective planning, execution, stakeholder alignment, and risk management;
• Set priorities, ensure clear ownership and support PMs in delivering high-impact initiatives;
• Analyze processes across business unit to identify bottlenecks, inefficiencies, and areas for improvement;
• Effective use Jira, Confluence, spreadsheets, pivot tables and other tools to structure, monitor and optimize operational processes;
• Design, implement, and continuously optimize scalable processes, workflows, SLA and operational standards;
• Establish and monitor relevant KPIs and use data to support decision-making and prioritization;
• Identify opportunities for automation, tool optimization and reduction of manual work;
• Drive cross-functional initiatives aimed at improving operational efficiency and support in scaling effectively.

• Drive a culture of ownership, proactivity, accountability and continuous improvement within the PM team.

   

Experience you’ll need to bring:

• 3+ years of experience in Operations, Business Operations, or similar fast-paced environments;
• Proven track record of managing, mentoring, or developing Project Managers;
• Experience in leading large-scale projects within product companies (iGaming experience is a strong plus);
• Experience with process optimization, automation and operational excellence initiatives;

• Upper-Intermediate English proficiency (strong written and verbal communication skills).

   

It’s a perfect match if you have those personal features:

• Strong Leadership & Mentorship: Ability to coach Project Managers, foster growth, and build high-performing teams;
• Critical Thinking & Problem-Solving: Analytical mindset with a structured approach to solving complex operational bottlenecks;

• Decision-Making: Data-informed decision-making with a high degree of personal accountability. 

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Project description

Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly performant and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivative products, and cryptocurrencies, we also offer Forex, Robo-Advisory, and Mortgage solutions.

Since 2012, we have developed innovative and cutting-edge digital solutions that help customers achieve their investment goals. Our solutions are continuously evolving, transitioning into atomic microservices and self-contained systems.

Your mission is to deliver high-quality and human-centered design concepts and collaborate with your team and other stakeholders to provide the best solutions on time.

Responsibilities

Identify and realise user personas, user flow, and user journeys

Produce complete wireframes and prototypes

Provide intuitive and modern digital interfaces

Deliver daily UI tasks respecting the timing

Use & support the current Design System

Support and propose documentation for components and design patterns

Demonstrate communication skills and articulate your design decisions to the stakeholders

Collaborate with other designers to maintain design consistency

Skills

Must have

5+ years of experience in web and UX design, with experience in the finance, banking, or insurance sectors.

Knowledge of Atomic Design

Experience with a Design System

Strong English skills are mandatory for client communication

Proficiency in Figma, including team libraries, auto layout, component properties, branching, and variables

Good understanding of user personas and user flows

Ability to demonstrate a portfolio showcasing UX and UI design work, including the process behind it

Flexible and client-oriented mindset

Continuously staying up to date with the latest UX/UI trends

A team player who enjoys working, interacting, and learning with a remote team of professionals

Highly organised, autonomous, and detail-oriented

Nice to have

Knowledge of HTML & CSS & Creative suite is a plus

UI animation is a plus

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities

• Design user-centered interfaces for web, mobile, and SaaS products.
• Create user flows, wireframes, mockups, and clickable prototypes.
• Collect and clarify non-complex requirements with clients and stakeholders.
• Conduct user interviews, usability testing, UX audits, and behavior analysis.
• Perform UX benchmarking for active projects and detailed competitor feature analysis.
• Translate business requirements, research insights, and product data into effective design solutions.
• Contribute to Go-to-Market activities through user, market, competitor, and product positioning research.
• Create and maintain Figma components and design systems.
• Use AI tools for research, ideation, analysis, and rapid prototyping.
• Collaborate with developers and stakeholders from discovery through implementation.
• Manage multiple priorities and deliver agreed outputs within established deadlines and SLA.

Requirements

• 2+ years of commercial experience as a UI/UX or Product Designer.
• Strong portfolio demonstrating both the design process and final solutions.
• Strong proficiency in Figma, FigJam, design systems, and interactive prototyping.
• Experience designing web, mobile, and SaaS products.
• Experience conducting interviews, UX research, usability testing, and UX audits.
• Ability to collect requirements and translate them into clear design solutions.
• Experience with UX benchmarking and structured competitor analysis.
• Basic understanding of Go-to-Market concepts: target audience, value proposition, positioning, and differentiation.
• Data-informed approach and ability to justify decisions using research, metrics, and business context.
• Practical experience using AI tools in design and research workflows.
• Understanding of responsive design, accessibility, and development constraints.
• Ability to work independently across several projects and evolving requirements.
• Upper-Intermediate English (B2+) or higher.
• Strong communication, presentation, and teamwork skills.

Will Be a Plus

• Experience in an outsourcing or consulting company.
• Experience working directly with international clients.
• Familiarity with product analytics tools and product metrics.
• Experience facilitating discovery sessions and workshops.
• Understanding of Agile/Scrum development.

We Offer

• Office-based or hybrid (3 days in the office) work format (office in Kyiv, near Vasylkivska metro station with shelter, Starlink, and uninterrupted power supply)
• Paid vacation and sick leave
• Medical insurance
• Free gym access near the office
• Opportunity to influence design processes and introduce new ideas
• Supportive and collaborative team environment
• Compensation for English courses and professional development

We are currently seeking a skilled and driven Senior AI/ML Engineer to join our R&D team.

We believe that you have:

• In-depth knowledge of Machine Learning (ML) and Deep Learning (DL) principles
• A minimum of 3 years of experience working as a Software/ML Engineer
• Strong proficiency in Python programming and ML related libraries and engines
• Experience with AI Agents
• Proven experience in prompt engineering, Large Language Models (LLM)
• LLM Fine-tuning: Experience in fine-tuning pre-trained language models for specific tasks or domains
• LLM Frameworks and Tools: Langchain / LlamaIndex or other + familiarity with other relevant frameworks such as Transformers, GPT-Index, or FAISS
• Experience with one or more machine learning libraries such as TensorFlow, Keras, PyTorch
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Willingness to work in an R&D team with shifting priorities and actively engage in PoC initiatives.

• Intermediate or higher level of English proficiency

   

Cool to have:

• Experience with Computer Vision
• Expirience with LLMOps
• DevOps & MLOps: CI/CD pipelines, Docker, Kubernetes
• Experience with SQL, NoSQL and Vector databases

• Experience with NLP, NLU, Semantic Search

   

Responsibilities:

• Collaborate closely with the web development team to design, develop, and deploy machine learning models
• Develop new machine learning models or enhance existing ones to meet project requirements

• Monitor and maintain machine learning models in production, ensuring their optimal performance and stability

   

We offer:

• Flexible schedule
• Horizontal management and communication directly with project stakeholders
• 20 days of paid vacation
• Paid sick-leaves
• Annual activities budget — we endorse your wish to self-improvement
• Remote work

We are DevOps-as-a-Service company delivering cloud infrastructure, CI/CD, and operational support across multiple client projects. We work with distributed engineers and international clients and focus on reliable execution, clear communication, and predictable delivery.

We are looking for a Project Coordinator to support the day-to-day coordination of our client projects and DevOps engineers.

Your main responsibility will be to make sure tasks are clearly tracked, assigned, followed up on, and completed, while keeping clients and the team informed about progress, blockers, and upcoming work.

You will act as the operational point of coordination between clients, DevOps engineers, and company management.

Required Skills & Experience

• 1+ year of experience in project coordination, project management, or a similar operational role
• Experience working with technical teams (IT, DevOps, software development, or similar)
• Strong organizational and follow-up skills
• Ability to manage multiple projects and priorities simultaneously
• Clear and professional written and spoken English
• Ability to work independently and proactively
• Experience with Jira, ClickUp, Asana, Monday, or similar task-management tools
• Strong attention to detail and ability to keep information organized and up to date

Nice to Have

• Basic understanding of DevOps concepts such as CI/CD, cloud infrastructure, containers, environments, and deployments
• Familiarity with AWS, Azure, or GCP terminology
• Experience working in outsourcing, consulting, or managed services companies

• Experience coordinating distributed or remote engineering teams

   

Responsibilities

Task & Delivery Coordination

• Maintain task boards across multiple client projects
• Ensure tasks have clear descriptions, owners, priorities, and statuses
• Track deadlines, blockers, dependencies, and pending decisions
• Follow up with engineers on outstanding and delayed tasks
• Make sure new client requests are captured and tracked
• Keep project information and task statuses up to date
• Escalate delivery risks, unclear priorities, scope changes, and resource conflicts early

Client Communication

• Act as the day-to-day coordination point for clients
• Collect and organize incoming client requests
• Communicate progress, blockers, and expected timelines
• Schedule and support regular client status calls
• Prepare concise weekly or bi-weekly project updates
• Record decisions, action items, and follow-ups from meetings
• Escalate issues that require management or technical decisions

Team Coordination

• Coordinate day-to-day work of DevOps engineers across projects
• Make sure engineers understand current priorities and expected deliverables
• Follow up on missing information and unresolved blockers
• Coordinate communication between engineers and clients when necessary
• Maintain visibility into engineer workload and availability
• Help keep the team focused on agreed priorities

Documentation & Reporting

• Maintain basic project and client documentation
• Keep meeting notes, decisions, and action items organized
• Track hours, workload, and delivery status
• Prepare simple delivery and workload reports
• Ensure important client agreements, requests, and changes are documented
   

What This Role Is — and Is Not

This is a coordination-focused role, not a technical management position.

You are not expected to make DevOps architecture decisions or independently define technical solutions. Technical decisions will be made by our engineers and technical leadership.

You are expected to ensure that everyone knows what needs to be done, who is responsible, what is blocked, what is late, and what requires escalation.

Success in this role means that tasks do not get lost, clients know what is happening, engineers know their priorities, and potential delivery problems are identified early.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Specialist to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

• Design end-to-end AI solutions based on client business and technical requirements;
• Define solution architecture, integrations, data flows, and implementation approach;
• Design and implement AI-powered solutions, including conversational AI, chatbots, agent assist, and automation;
• Work with LLMs, RAG, prompt engineering, AI agents, and knowledge retrieval systems;
• Lead technical discovery and solution design sessions with clients and internal teams;
• Conduct demos of proposed AI solutions and explain their functionality, capabilities, and business value;
• Troubleshoot technical issues and drive solutions through to resolution.

What you need to succeed in this role:

• Fluency in English (C1+ / Advanced+);
• Practical experience taking an AI support solution from implementation/configuration to actual use by customers or support teams;
• Experience implementing AI-powered chatbots and voicebots specifically for customer support or customer service operations;
• Hands-on experience with AI and automation platforms (for example, Zendesk AI Agents, n8n, Voiceflow, Botpress, Cognigy, or similar tools);
• Understanding of LLMs, Generative AI, RAG, prompt engineering, and AI agents;
• Basic understanding of APIs, integrations, databases, and system architecture;
• Ability to translate business requirements into scalable technical solutions and communicate technical concepts to both technical and non-technical stakeholders.

Will be an advantage:

• Hands-on experience with helpdesk platforms (for example, Zendesk, Freshdesk, and Intercom), including their automation and AI features;
• Experience with AI evaluation, monitoring, and guardrails;
• Experience working directly with clients during technical discovery and solution design;
• Experience leading implementation projects.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We’re looking for a Middle Node.js Developer for our partner company, Duomo.

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading Christian-tech product for people seeking spiritual renewal.

You will be responsible for:
 

• Driving MarTech Automation: Designing, developing, and scaling backend services to automate marketing technology processes and integration workflows.
• Streamlining Creative Processes: Building robust tools and systems that automate the asset lifecycle and streamline creative operations for the team.
• Enhancing System Observability: Implementing comprehensive tracking, metrics, logs, and tracing (Observability) to ensure high system visibility and performance monitoring.
• Strengthening Infrastructure Reliability: Expanding test coverage (unit, integration, end-to-end) and setting up automated testing pipelines to ensure high code quality and fault tolerance.
• Architecting Scalable Solutions: Participating in system architecture design, code reviews, and optimizing backend performance to support business growth.

What you need to succeed in this role:

• 2+ years of experience with Node.js + TypeScript & NestJS.
• PostgreSQL + any typed ORM (Drizzle, Prisma, or TypeORM).
• Redis & Message Queues (BullMQ, RabbitMQ, or SQS) — hands-on experience with idempotency, retries, and distributed locks.
• Third-party REST API integrations — handling rate limits, pagination, and partial failures.

• Docker, CI/CD, and unit testing with Jest

   

  Nice-to-Have Requirements

• Experience with Facebook Marketing API, Google Ads API, or other ad platforms (TikTok, Applovin)
• Cloud & Infra: AWS (ECS, ECR, S3, Lambda) and GitHub Actions
• Observability: Prometheus, Grafana, and structured logging
• Integrations with Airtable API and Google Sheets API
• Practical experience with LLM APIs (Claude, Gemini) — structured output and prompt versioning

Why Duomo:

— You’ll work on a product with a clear mission and real values.
— You’ll help us transition from a content-rich app into a truly connected spiritual platform.
— You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

— Competitive salary;
— Significant impact on a rapidly growing business and contribution to how it shapes up;
— Ample career opportunities for ambitious growth and development;
— A possibility to attend internal, external courses, seminars and the access to a corporate library;
— Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
— 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!