Jobs at Djinni
9197-
Β· 287 views Β· 46 applications Β· 10d
Trainee Full Stack Developer (React.js, Node.js)
Full Remote Β· Ukraine Β· English - NoneRequirements: - 2-3 months+ of industry work experience. - Full-stack experience designing and building scalable applications from end to end. - Excellent JavaScript/TypeScript skills and strong proficiency in React. - Familiarity with databases...Requirements:
- 2-3 months+ of industry work experience.
- Full-stack experience designing and building scalable applications from end to end.
- Excellent JavaScript/TypeScript skills and strong proficiency in React.
- Familiarity with databases (Postgres/Mongo) and Nest.js will be a plus.
- Familiarity with building back-end APIs, monolith and microservice applications.
- Experience using RESTful APIs and basic authentication mechanisms.
- Ability to showcase previous work via live web pages and Github/Gitlab/Bitbucket.β- Knowledge and command of English at Upper Intermediate level
Soft Skills:
- Excellent problem-solving skills;
- Strong communication and collaboration abilities;
- Ability to work independently and within a team;
- Detail-oriented and organized.
We offer:
- Work within a friendly team;
- Fixed salary $
- Monthly benefits to cover a subscription to the gym, English courses or any other activity;
- Paid vacation and sick leave;
- Corporate English courses;
- Required technical literature available on demand;
Interview stages:
HR Interview -Test task - Tech Interview - Offer
ΠΡΠΎ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ Incode Group
Incode Group is a Ukrainian provider of unique software development outsourcing services of any complexity with 100+ technical experts. We are a one-stop service provider, creating high-quality and reliable web, mobile, and cloud solutions that work sustainably under high load.
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Β· 224 views Β· 10 applications Β· 24d
Trainee / Junior Python developer
Office Work Β· Ukraine (Lviv) Β· English - A2Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. Youβll find a creative approach to solving complex...Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. Youβll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.
Requirements:
β’ Commercial experience with Python.
β’ Strong knowledge of Django and Django REST Framework (DRF).
β’ Solid understanding of Object-Oriented Programming (OOP) principles.
β’ Experience working with MySQL and PostgreSQL databases.
β’ Proficiency in Git and version control workflows.
β’ Ability to work effectively both independently and as part of a team.
β’ Responsible attitude and strong communication skills.
Nice to Have:
β’ Experience with RESTful API design.
β’ Familiarity with Docker.
β’ Basic understanding of CI/CD processes.
β’ Experience working in agile development teams.What We Offer:
β’ Corporate English language academy.
β’ Comfortable work schedule.
β’ Company-provided equipment.
β’ Friendly and modern office environment.
β’ Official employment with a competitive salary based on your skills and experience.
β’ Support from an experienced team of developers and managers.
β’ Opportunity to work on interesting and challenging projects.
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Β· 26 views Β· 2 applications Β· 3d
Game Marketing Manager
Full Remote Β· Ukraine Β· 4 years of experience Β· English - NoneAbout the Role We are looking for a high-impact Game Marketing Manager with strong PR expertise to drive the public image and visibility of our games. Your primary focus will be managing relationships with gaming media, journalists, influencers, and...About the Role
We are looking for a high-impact Game Marketing Manager with strong PR expertise to drive the public image and visibility of our games. Your primary focus will be managing relationships with gaming media, journalists, influencers, and industry platforms to generate coverage, reviews, and buzz around our releases.Key Responsibilities:
- Develop and execute PR and marketing strategies for game launches and live titles.
- Build and maintain strong relationships with gaming press, journalists, bloggers, and influencers.
- Create compelling press releases, media kits, and communication materials
- Pitch stories and secure media coverage across top-tier gaming and tech outlets
- Coordinate interviews, previews, and feature articles with the press
- Monitor media trends and identify PR opportunities in the gaming industry
- Collaborate with product, creative, and marketing teams to align messaging
- Track results and report on campaign performance and media impact
Requirements:
- 4+ years of experience in game marketing, PR, or communications
- Proven success in working with gaming media and securing press coverage
- Strong understanding of the gaming industry, trends, and audience behavior
- Excellent written and verbal communication skills in English
- Experience crafting press releases, pitches, and marketing narratives
- Ability to work in a fast-paced environment and drive measurable results
- Existing media contacts in gaming/entertainment is a strong advantage
Nice to Have:
- Experience with influencer collaborations and digital campaigns
- Background in mobile, PC, and console
- Familiarity with gaming events, expos, and press tours
- Knowledge of social media marketing and community engagement
We Offer:
- Opportunity to shape the media presence of exciting game titles
- Work with a passionate team
- Competitive compensation
- Remote format
- Fast-growing company with startup agility
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Β· 0 views Β· 0 applications Β· 8m
Product Marketing Specialist (Growth)
Hybrid Remote Β· Ukraine Β· Product Β· 3 years of experience Β· English - B2 Ukrainian Product πΊπ¦We are looking for an experienced Product Marketing Specialist to join our R&D team. This role is designed for a specialist with strong expertise in SMM, mobile app marketing, and influencer marketing, who also understands how to work effectively with...We are looking for an experienced Product Marketing Specialist to join our R&D team.
This role is designed for a specialist with strong expertise in SMM, mobile app marketing, and influencer marketing, who also understands how to work effectively with limited budgets.You will help scale products, develop communication strategies, manage digital campaigns, and explore new channels for user acquisition.
Key responsibilities:
- Develop and execute digital marketing strategies to drive product growth.
- Create and manage SMM strategies across TikTok, Instagram, YouTube, and other relevant platforms β including content planning, format optimization, and audience engagement tactics.
- Plan and launch paid campaigns, effectively managing budgets and optimizing ROI across multiple channels.
- Lead mobile app marketing initiatives, including ASO (App Store Optimization): optimizing app visibility, improving ratings, managing reviews, and boosting organic discovery.
- Design and execute influencer marketing campaigns β from identifying potential partners to negotiating collaborations and tracking performance.
- Build and maintain long-term relationships with influencers, brand ambassadors, and strategic partners.
- Work closely with the creative team to develop content and formats that resonate with our target audience.
Stay up to date on digital trends and identify new opportunities to improve performance and growth.
Requirements:
- 3+ years of proven experience in digital marketing, SMM, or product marketing.
- Hands-on experience in mobile app promotion and ASO strategies.
- Strong track record in influencer marketing: outreach, negotiations, and ongoing partnership management.
- Deep understanding of digital platforms, algorithms, and audience engagement strategies.
- Ability to manage small to mid-sized budgets and allocate resources effectively for maximum impact.
- Excellent communication and stakeholder management skills.
- English proficiency B2+ (both written and spoken).
Nice to have:
- Experience working with Tier 1 markets (US & Europe).
- Previous experience in small-scale products, startups, or R&D environments.
- Understanding of growth marketing principles and performance funnels.
- Established network within influencer and creator communities.
We offer:
- Working in a stable company with more than 13-years history in the media market;
- A role within the R&D team focused on scaling innovative digital products.
- The ability to influence marketing strategies and product positioning.
- Creative freedom and space to experiment with new formats and channels.
- A collaborative, open-minded team passionate about testing, learning, and growing.
- Flexible working conditions and opportunities for professional development.
- Free English lessons;
- Table tennis lessons;
- Corporate psychologist;
Discounts from partner brands for company employees.
We donβt just want to be an employer β we want to be your employer of choice.
Weβd appreciate it if you could take a moment to fill out a short survey about what matters most to you. It will help us better understand candidatesβ expectations and create an even more comfortable environment at MEGOGO. Hereβs the link: bit.ly/43YaxBH
By responding to the vacancy and sending your CV to the Company (LLC βMEGOGOβ), registered and operating in accordance with the laws of Ukraine, registration number 38347009, address: Ukraine, 01011, Kyiv, Rybalska Street, building 22 (hereinafter βthe Companyβ), you confirm and agree that the Company processes your personal data presented in your CV in accordance with the Law of Ukraine βOn Personal Data Protectionβ and GDPR.
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Β· 102 views Β· 17 applications Β· 14d
Business Development Manager (Spanish)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2We are looking for a Business Development Manager. You will play a key role in expanding our network of partners and driving business growth for one of the top products in its niche. This is an opportunity to work with a large, fast-scaling platform that...We are looking for a Business Development Manager. You will play a key role in expanding our network of partners and driving business growth for one of the top products in its niche. This is an opportunity to work with a large, fast-scaling platform that already operates across Tier-1 markets, where every new deal you close directly contributes to global success
About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide. Are you in?
In this role, you will- Search for and attract new partners to expand the project
- Run discovery calls and personalized demos to explain how the platform works and how it helps partners earn
- Share success stories and monetization mechanics to build trust and encourage collaboration
- Track the first results of new partners and step in quickly if anything goes wrong
- Maintain relationships with existing partners, especially those with lower priority, and keep communication smooth and clear
- Ensure all partners follow our content and quality standards
Itβs all about you- 2+ years of experience in Sales, Business Development, Account Management, or a similar role
- Experience working with different types of partners and stakeholders
- Excellent communication and presentation skills
- Strong leadership and ownership mindset, with a systematic and result-oriented approach
- Understanding of key product and business metrics
- Ability to work independently and deliver measurable results
- Spanish: Upper-Intermediate level or higher
- English: B2 or higher
- Experience in sales flow optimization and process creation
- Experience with CRM systems
- Familiarity with analytics platforms such as Tableau or Amplitude
- Communication, result orientation, and a strong can-do attitude
What we offerCare and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- Up to 10 additional days off for public holidays
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Online yoga with an instructor certified by the Ukrainian Federation of Yoga
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
Comfortable working environment:
- Work from our Kyiv hub or remotely with a flexible schedule
- Modern equipment or depreciation of your own tools
Investment in your future:
- Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here β so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Hiring process
- Intro call
- Technical Interview
- Test task
- Final Interview
- Reference check
- Offer
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Β· 78 views Β· 9 applications Β· 28d
Sales Recruiter to $1100
Full Remote Β· Ukraine Β· 1 year of experience Β· English - B2We are an American recruiting company with more than 30 years of success in the US recruiting market. As the IT market keeps growing, we are looking to expand our talented international team of Recruiters. If you have experience in sales or simply enjoy...We are an American recruiting company with more than 30 years of success in the US recruiting market. As the IT market keeps growing, we are looking to expand our talented international team of Recruiters.
If you have experience in sales or simply enjoy connecting with people and building lasting relationships, recruiting could be your next big step!
Apply with us if you:
- enjoy talking to people,
- are driven by results,
- enjoy learning something new every day,
- would love to keep the freedom of working remotely from wherever you are.
What does this mean for you?
- Remote job in your comfortable place
- An opportunity to grow and improve yourself as a professional
- Paid on-the-job training
- Competitive salary in US dollars plus additional monthly performance-based commissions
- Paid internet fee
- Individual career path and professional career coaching
- Ongoing professional online training programs and paid seminars/webinars with international trainers
- Corporate wellness program (gym membership, massage therapy, etc.)
- Benefits package (paid vacation, holidays, sick time off, parental leave)
Requirements:
- Upper-Intermediate English or higher
- Confidence and ease when speaking on the phone with a wide range of candidates across the US
- Ability to handle a high volume of calls while staying organized and positive
- A proactive and goal-oriented mindset β if you enjoy persuading, negotiating, and turning conversations into results, youβll fit right in
- Background in sales is highly preferred β if you love connecting with people and building relationships, youβll feel right at home here
- Personal laptop or PC (we will provide a corporate laptop after 6 months of work)
- Good MS Office skills: Outlook, Word, and Excel
- Availability to work during the following fixed schedule: Monday through Friday, from 3 pm till 12 am Kyiv time (8 hours with a 1-hour dinner break)
Responsibilities:
- Recruit top talent for various job openings in IT, engineering, manufacturing, finance, marketing, etc.
- Conduct screening phone calls with qualified candidates preselected for you by a team of sourcers
- Build strong relationships with candidates through engaging and persuasive communication
- Assist in arranging interviews for qualified candidates with our clients
- Cooperate with the team of Account Managers based in the US to select the best candidates for our clients' job openings
We hope to see you soon!
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Β· 22 views Β· 0 applications Β· 10d
Middle/Senior/Lead Python Cloud Engineer (IRC280058)
Hybrid Remote Β· Ukraine Β· 5 years of experience Β· English - B2Job Description β’ Terraform β’ AWS Platform: Working experience with AWS services - in particular serverless architectures (S3, RDS, Lambda, IAM, API Gateway, etc.) supporting API development in a microservices architecture β’ Programming Languages: Python...Job Description
β’ Terraform
β’ AWS Platform: Working experience with AWS services - in particular serverless architectures (S3, RDS, Lambda, IAM, API Gateway, etc.) supporting API development in a microservices architecture
β’ Programming Languages: Python (strong programming skills)
β’ Data Formats: Experience with JSON, XML, and other relevant data formats
β’ CI/CD Tools: experience setting up and managing CI/CD pipelines using GitLab CI, Jenkins, or similar tools
β’ Scripting and automation: experience in scripting languages such as Python, PowerShell, etc.
β’ Monitoring and Logging: Familiarity with monitoring & logging tools like CloudWatch, ELK, Dynatrace, Prometheus, etcβ¦
β’ Source Code Management: Expertise with git commands and associated VCS (Gitlab, Github, Gitea, or similar)
NICE TO HAVE
β’ Strongly Preferred: Infrastructure as Code: Experience with Terraform and CloudFormation - Proven ability to write and manage Infrastructure as Code (IaC)
β’ Documentation: Experience with markdown and, in particular, Antora for creating technical documentation
β’ Experience working with Healthcare Data, including HL7v2, FHI,R and DICOM
β’ FHIR and/or HL7 Certifications
β’ Building software classified as Software as a Medical Device (SaMD)
β’ Understanding of EHR technologies such as EPIC, Cerner, e.c.
β’ Experience in implementing enterprise-grade cyber security & privacy by design into software products
β’ Experience working in Digital Health software
β’ Experience developing global applications
β’ Strong understanding of SDLC β Waterfall & Agile methodologies
β’ Software estimation
β’ Experience leading software development teams onshore and offshoreJob Responsibilities
β’ Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes in the cloud development & engineering.
β’ Involved in planning of system and development deployment, as well as responsible for meeting compliance and security standards.
β’ API development using AWS services
β’ Experience with Infrastructure as Code (IaC)
β’ Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
β’ May document testing and maintenance of system updates, modifications, and configurations.
β’ May act as a liaison with key technology vendor technologists or other business functions.
β’ Function Specific: Strategically design technology solutions that meet the needs and goals of the company and its customers/users.
β’ Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
β’ Test the quality of a product and its ability to perform a task or solve a problem.
β’ Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
β’ Ability to document detailed technical system specifications based on business system requirements
β’ Ensures system implementation compliance with global & local regulatory and security standards (i.e. , HIPAA, SOCII, ISO27001, etc.)Department/Project Description
The Digital Health organization is a technology team that focuses on next-generation Digital Health capabilities, which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.
Authorization and Authentication platform & services for Digital Health
Secure cloud platform for storing and managing medical images (DICOM compliant). Leverages AWS for cost-effective storage and access, integrates with existing systems (EHR, PACS), and offers a customizable user interface.
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Β· 49 views Β· 7 applications Β· 4d
Sales Manager (Upwork)
Full Remote Β· Ukraine Β· 1 year of experience Β· English - B2We are at DataOx, expanding our sales team and are currently looking for a Sales Manager to join our company. Requirements: β 1-2+ year of experience in a sales position β English language level B2-C1 (speaking and writing) β Experience of selling B2B...We are at DataOx, expanding our sales team and are currently looking for a Sales Manager to join our company.
Requirements:
β 1-2+ year of experience in a sales position
β English language level B2-C1 (speaking and writing)
β Experience of selling B2B or B2C services
β Understanding the sales funnel and stages
β Ability to close deals
β Sales experience on Upwork
β Experience in communicating with international clients (including video calls)
β Readiness for intensive training
β Ability to effectively organize working time, independence in decision-making
β Sociability and ability to persuade
β Flexibility in work
It will be a plus if you have:
β Knowledge of IT sphere, understanding of technical terminology
β Knowledge of CRM systems
Your future tasks:
β Processing incoming requests from customers, working with warm leads
β Communication on video calls and in correspondence
β Finding out customer requirements, filling out the necessary documents, CRM system
β Making presentations to clients. Working with objections
β Resolving conflict situations while working with clients
β Implementation of the set sales plan
β Providing advice to clients on the companyβs services
For our part, we guarantee the following benefits:
β Rate + % of sales
β Work with warm incoming leads
β Paid vacation 20 days per year
β Opportunity for development and growth within the company
β Provision of technical means and devices for stable work
β Comfortable process of adaptation and onboarding
β Friendly and pleasant team
β Training, mentoring, and regular feedback from the manager
If this is all about you, we are already waiting for your resume and our upcoming interview and cooperation!
The recruitment process consists of the following steps:
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Interview with HR β> Interview with the Sales Director and Head of Upwork β> Offer -
Β· 31 views Β· 9 applications Β· 6d
Sales Manager (Crypto B2B)
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - B2For our client, we are looking for Sales Manager (Crypto B2B) Location: Remote Domain: Web3 β’ Crypto β’ FinTech β’ B2B About the Role We are seeking a results-driven Sales Manager (Crypto B2B) to join our fast-growing team and lead business...For our client, we are looking forπ Sales Manager (Crypto B2B)
Location: Remote
Domain: Web3 β’ Crypto β’ FinTech β’ B2BπΌ About the Role
We are seeking a results-driven Sales Manager (Crypto B2B) to join our fast-growing team and lead business development efforts across key verticals β including Forex, iGaming, payment service providers, and crypto infrastructure companies.
In this role, you will be at the forefront of BitHideβs growth β building trusted relationships with decision-makers, expanding our partner network, and driving revenue by delivering real-world crypto payment solutions to global clients.
π What Youβll Do
- Lead B2B sales efforts across multiple verticals, including:
Forex brokers β enabling traders to operate and trade with crypto payments
iGaming operators β offering crypto payment solutions for their players
Software & CRM providers β integrating our crypto infrastructure into their platforms
Payment service providers (PSPs) and crypto exchangers β facilitating crypto operations at scale
Affiliate networks β leveraging leads from crypto, trading, and FinTech markets
- Identify and develop new business opportunities through proactive outreach, LinkedIn, networking, exhibitions, and industry events.
- Build and maintain a strong sales pipeline, driving deals from lead generation to contract closure.
- Present and demo BitHide products to potential clients, highlighting the value of privacy, security, and seamless API integration.
- Collaborate closely with tech and product teams to tailor solutions and ensure smooth onboarding for new clients.
- Gather market insights and client feedback to help shape product development and go-to-market strategies.
π€ What Weβre Looking For
- 3+ years of experience in B2B sales / business development in crypto, FinTech, payments, or SaaS.
- Proven success in selling to Forex, iGaming, payment, or blockchain infrastructure clients.
- Strong network or ability to quickly build relationships in relevant industries.
- Confident communicator who is proactive at conferences, events, and networking sessions β not afraid to start conversations and create opportunities.
- Excellent presentation, negotiation, and deal-closing skills.
- Understanding of crypto payments, wallet infrastructure, and API-based integrations.
- Fluent English (additional languages are a plus).
- Ukrainian language proficiency is a requirement.
π‘ What Makes BitHide Different
- A cutting-edge crypto infrastructure product focused on privacy and control: our solutions ensure clients keep 100% control over their funds while maintaining confidentiality of crypto flows.
- Seamless API integration with websites, CRMs, ERPs, and custom platforms β no web or mobile versions required.
- Desktop-based solution (MacOS & Windows) supporting unlimited sub-wallets.
- A global, ambitious team building real infrastructure, not just another startup.
π Why Join Us
- Join a global FinTech product transforming how businesses manage crypto payments.
- Work directly with high-value clients in Forex, iGaming, FinTech, and crypto.
Enjoy a results-driven, no-bureaucracy environment with real growth opportunities.
π About BitHide- BitHide Solution LLC is a global FinTech company building secure, high-performance infrastructure for cryptocurrency payments.
Our flagship solutions β Crypto Payment Gateway and Business Crypto Wallet β empower companies to accept and operate in major cryptocurrencies (BTC, USDT, ETH, USDC, and more) with ease, speed, and privacy. We help businesses create unlimited multi-wallets, automate mass payouts, and gain 100% control over their funds β without KYC/KYB barriers, thanks to our integrated AML tools.
BitHide is not a startup β weβre building the infrastructure that will power the next decade of digital finance.
Be part of a company where your ideas and actions directly impact the future of digital payments.π
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- Lead B2B sales efforts across multiple verticals, including:
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Β· 333 views Β· 121 applications Β· 5d
Middle Mobile UI/UX Designer to $2400
Part-time Β· Full Remote Β· Ukraine Β· 3 years of experience Β· English - NoneWe are eclipt.ai - more than just a mobile & web development agency. Our main focus is mobile and web applications development and support for various business sectors for over six years. Our portfolio includes a wide variety of software solutions, from...We are eclipt.ai - more than just a mobile & web development agency. Our main focus is mobile and web applications development and support for various business sectors for over six years. Our portfolio includes a wide variety of software solutions, from small crypto signals apks to projects with IoT and Generative AI integration.
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We are looking for a skilled UI/UX Designer with strong experience in mobile app design, a solid product mindset, and expert knowledge of modern design systems. The ideal candidate is proficient in Figma, understands both Material Design and Apple HIG, communicates clearly, works proactively, and delivers clean, developer-friendly interfaces. They maintain a well-structured portfolio of completed app projects, are fluent in Ukrainian, and are comfortable working remotely on a part-time basis.
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Technical Skills of Our Ideal Candidate3+ years of experience in UI/UX design for mobile applications
Portfolio with at least 5 fully designed applications
Strong understanding of Material Design and Apple Human Interface Guidelines (HIG)
Ability to create developer-friendly designs based on component systems and reusable elements
Proficiency in Figma
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Social Qualities of Our Ideal CandidatePositive, proactive, and communicative
Strong interest in user experience and product management
Well-organized and able to quickly absorb new information
Disciplined and attentive to detail
-----------------------------------------------------Job Preferences
Fluent in Ukrainian
Part-time & fully remote
Portfolio with 5+ designed apps (UI/UX case studies included)
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What we offer:Competitive level of salary
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Remote-first way of working
Flexible working schedule
Mentorship program for all employees
Regular Performance reviews
Tailor made development plans for every employee -
Β· 225 views Β· 31 applications Β· 28d
Customer Tech Support Tier 1 - LATAM
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - C1Customer Technical Support Engineer β Tier 1 (LATAM) Synergy Beam Solutions is innovating the future of telecommunications for modern call center operations. As we launch our next-generation platform, we're seeking a passionate and sharp Tier 1 Customer...Customer Technical Support Engineer β Tier 1 (LATAM)
Synergy Beam Solutions is innovating the future of telecommunications for modern call center operations. As we launch our next-generation platform, we're seeking a passionate and sharp Tier 1 Customer Technical Support Engineer to join our fully Remote LATAM team.
You will be the front line of technical support for our clients across Latin America, responsible for resolving issues, documenting solutions, and ensuring every customer interaction is exceptional.
What You'll Be Doing:
- Own the Customer Experience: Serve as the primary point of contact (L1) for our business and communication application users, delivering timely and professional support.
- Investigate and Resolve: Efficiently troubleshoot, reproduce, and document customer issues end-to-end within our ticketing system.
- Drive Process Improvement: Identify and report on recurring technical issues, contributing insights to reduce future problems and enhance product stability.
- Build Knowledge: Maintain and expand our internal Knowledge Base and refine IT process templates for better team efficiency.
- Communicate Clearly: Translate complex technical issues into clear, actionable updates for customers, ensuring swift incident resolution.
What You Bring to the Team:
- Experience: At least 1 year in a dedicated Technical Support, Helpdesk, or IT role.
- Technical Acumen: Proven ability to troubleshoot application workflows, understand business logic, and utilize tools like Google Chrome Developer Tools.
- Communication: Exceptional customer communication skills (written and verbal).
- Language: Professional working proficiency in English (B2/Upper-Intermediate or higher).
- Mindset: Highly reliable, organized, and detail-oriented, with the flexibility to cover shifts needed to support our LATAM client base.
Great to Have (Bonus Skills):
- Familiarity with monitoring and logging tools such as Prometheus, Grafana, Kibana, or the ELK stack.
- Basic understanding of Jira, SQL, HTTP/API fundamentals, or VoIP systems.
- Experience with Kubernetes or general containerized environments.
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Β· 15 views Β· 6 applications Β· 12d
Sales Support Specialist
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - NoneLocation: Remote (Ukraine, EU) Type of employment: full-time, remote Schedule:ββ 8 hours/day from 14 to 23, Kyiv time About the company: Faspro Technologies provides advanced prototyping and manufacturing solutions for precision sheet metal components,...Location: Remote (Ukraine, EU)
Type of employment: full-time, remote
Schedule:ββ 8 hours/day from 14 to 23, Kyiv time
About the company: Faspro Technologies provides advanced prototyping and manufacturing solutions for precision sheet metal components, with a focus on accuracy and tight tolerances.
Our primary service is EMI shielding designed as individual components or complex sub-assemblies.We help clients in the mobile, automotive, medical, and industrial products sectors develop products faster with full prototyping capability through short-run production.
Our motto is "If you can imagine, we can make it".
There are world's biggest and most advanced companies among our customers: Apple, Microsoft, Meta, Tesla, SpaceX, Qualcomm etc.
- Our industries: Telecommunication / Mobile / Consumer electronics / Medical / Aerospace and DoD / Computers and servers / Automotive / Industrial
- Our production types: Prototyping and Short Run / Photo Chemical Etching / Laser Cutting / Turret / Brake Press / Sheet Metal Stamping / Electro Plating / Select Plating / Tempering / Blanks / Blanking /
- Our products: EMI / RF / Shielding / Shields / Spring Contacts / Terminals / Custom Enclosures / Leads / Antenna / Battery Contacts / Contacts / Flat Metal Components / Formed Metal Components
Now we are looking for a Sales Support specialist β a communicative and organized person who will become the first point of contact with customers and ensure the effective operation of the order processing team.
Job to be done:
- Manage the company's main inbox β monitor incoming customer requests (RFQs) from email and website, prioritize them, and enter information into the ERP system.
- Perform an initial analysis of requests: review the customerβs history, determine the type of order (repeat or new), and forward it to the responsible project coordinator.
- Maintain professional communication with customers via email and phone β clarify order details, provide status updates, and redirect calls when necessary.
- Create reports and analyze statistics.
- Handle online requests from the companyβs website.
- Coordinate timely entry of orders into the system and ensure data accuracy.
- Maintain a high level of customer orientation and effective communication between departments.
Our ideal candidate has the following skills and qualifications:
- English β Upper-Intermediate/B2βC1 (critical for communication with customers).
- Confident user of MS Office, especially Excel (for report creation) and Outlook.
- Strong organizational skills and ability to manage large amounts of information in a fast-paced environment.
- Attention to detail, independence, and ability to make quick, informed decisions and set task priorities.
- Excellent communication skills β able to interact with different types of people, friendly, goal-oriented, and proactive.
- Customer-oriented mindset and a strong sense of responsibility.
- Experience working with B2B customers.
Would be a plus:
- Basic understanding of manufacturing processes.
- Experience working with ERP and CRM systems.
- Experience in internal sales or working with an existing customer base.
We offer:
- Opportunity to work with the largest and most advanced companies in the world (like Apple, Microsoft, Tesla, SpaceX, etc.)
- Experienced international team
- High level of responsibility and autonomy
Hiring process: 1) interview with recruiter; 2) interview with manager; 3) offer.
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Β· 54 views Β· 11 applications Β· 3d
DevOps Platform Engineer
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 5 years of experience Β· English - NoneResponsibilities Deploy configure and maintain infrastructure to ensure stability scalability and performance using IaC and SaaS solutions Collaborate with engineering teams and stakeholders to design and deliver infrastructure improvements Work across...Responsibilities
- Deploy configure and maintain infrastructure to ensure stability scalability and performance using IaC and SaaS solutions
- Collaborate with engineering teams and stakeholders to design and deliver infrastructure improvements
- Work across on-premise and cloud environments on Linux and Windows servers
- Create and maintain clear technical documentation and operational procedures
- Provide technical leadership and guidance to internal teams
- Analyze business requirements and translate them into secure and scalable infrastructure solutions
Product stack
- Product Stack
- Infrastructure: On-premise and Cloud
- Operating Systems: Linux, Windows Server
- Monitoring & Logging: Grafana, Prometheus, Graylog, ELK, Opsgenie, Icinga
- CI/CD & Automation: GitLab CI, Ansible, Terraform, Puppet
- Databases: PostgreSQL, MySQL
- Scripting: Python, Bash
- Web & Networking: Nginx, HAProxy, Cloudflare
- Virtualization & Containerization: Docker, Kubernetes
Requirements
- 5+ years of experience in DevOps or related roles
- Proven expertise in configuring and managing Linux servers
- Strong scripting skills with Bash and Python
- Solid experience in administering SQL databases
- Deep understanding of network architecture and information security
- Hands-on experience with monitoring tools such as Prometheus Thanos Grafana and Graylog
- Extensive knowledge of Puppet Ansible and Terraform
- Experience in building and maintaining CI/CD pipelines
- Strong background in Kubernetes and container orchestration
- Familiarity with cloud platforms such as AWS or Alibaba Cloud
- Excellent troubleshooting and problem-solving skills
- English level - Intermediate or higher
Will be a plus
- Experience with OVH Cloud and understanding of modern cloud infrastructure
- Hands-on experience with BI stack technologies including ClickHouse
- Background in data analytics and visualization tools such as Tableau Superset or Power BI
- Expertise in virtualization and containerization technologies such as Docker
- Experience with enterprise-level network architectures and server platforms
- Familiarity with networking and performance tools including Cloudflare
We offer
- 20 paid vacation days per year
- 10 paid sick leave days per year
- Public holidays as per the companyβs approved Public holiday list
- Medical insurance
- Opportunity to work remotely
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses
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Β· 173 views Β· 9 applications Β· 21d
Product analyst
Full Remote Β· EU Β· Product Β· 3 years of experience Β· English - A2Responsibilities Develop and maintain dashboards and reports in Tableau to monitor product and marketing metrics. Conduct A/B tests - from hypothesis formulation and idea validation to result analysis and actionable recommendations. Perform systematic...Responsibilities
- Develop and maintain dashboards and reports in Tableau to monitor product and marketing metrics.
- Conduct A/B tests - from hypothesis formulation and idea validation to result analysis and actionable recommendations.
- Perform systematic data analysis, identify patterns and anomalies, and generate insights that help the product team make informed decisions.
- Collaborate with product, marketing, and retention teams, fostering a data-driven approach across the company.
- Work closely with data engineers to design and implement ETL processes for data collection and transformation.
Requirements
- 3+ years of experience as a Product Analyst in product-focused IT companies.
- Strong proficiency in SQL, ability to write complex queries.
- Hands-on experience with BI tools (Tableau, Power BI, Looker).
- Solid understanding of mathematical and statistical methods for data analysis.
- Proficiency in Python and experience building ML models (forecasting, segmentation, clustering).
- Proven experience conducting A/B tests in a product environment.
β‘οΈ We offer
- Remote work with flexible working hours.
- Unlimited vacation, paid sick leave, 7 additional days off per year for rest or personal matters + a birthday day off.
- Stable, on-time compensation.
- Monthly benefit of ~$50 for personal needs (mental health, sport, language courses, hobby, etc.).
- Compensation of coworking expenses.
- Corporate laptop (MacBook).
- Company-sponsored online English lessons.
- Minimal bureaucracy, supportive and energetic team environment.
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Β· 368 views Β· 43 applications Β· 19d
Project Manager
Countries of Europe or Ukraine Β· 1.5 years of experience Β· English - B1Project Manager We are looking for an experienced Technical Project Manager with technical background in development or QA, who can effectively manage complex projects. You will be responsible for leading teams to deliver high-quality solutions and...Project Manager
We are looking for an experienced Technical Project Manager with technical background in development or QA, who can effectively manage complex projects. You will be responsible for leading teams to deliver high-quality solutions and optimizing the development processes, ensuring smooth collaboration between technical teams and clients.Key Responsibilities:
- Lead e-commerce projects by guiding the team to define, plan, deliver, and support high-quality solutions.
- Ensure that Agile and traditional practices are consistently applied across all teams.
- Prepare and provide regular updates to clients and management.
- Develop and approve release schedules with technical teams and the business, ensuring timely execution.
- Ensure proper interaction with all stakeholders, including clients, to discuss product functionality, performance, and support.
- Identify and resolve issues in the software development process, continuously improving team practices.
Foster an environment of trust, collaboration, and accountability within teams to achieve high performance.
Required Skills:
- Experience in a technical field (devOps, QA, front-end/back-end), preferrably in e-commerce domain).
- Experience in managing and optimizing backlogs, effective planning of tasks and priorities.
- Strong communication skills: ability to convey technical ideas clearly to non-technical audiences.
- Ability to work in a fast-paced environment, make decisions, and manage multiple projects simultaneously.
- In-depth understanding of the software development process and experience managing projects using Agile/Scrum methodologies.
- Strong problem-solving, analytical, and organisational abilities.
- Understanding of CI/CD processes and automating testing.
- B1+ level English, for effective communication with international clients and teams.
2-3 years of experience in a technical field (devOps, QA, front-end/back-end), preferrably in e-commerce domain).
Interview Stages:
- First interview with HR (up to 1 hour): general questions, motivation, experience.
- Second interview with the Delivery Manager (up to 2 hours): case studies, technical skills assessment.
What We Offer:- Flexible working hours and the possibility of remote work.
- Vacation: 18 working days of paid vacation per year, which can be taken in parts and scheduled according to your preferences and team workload.
- Sick Leave: Up to 5 paid sick leave days annually, available upon request β because your well-being matters.
English Lessons: Free English classes with a native speaker, focused on conversational practice, and grammar sessions with a Ukrainian tutor to strengthen your foundation.
If you're ready to take on new challenges and lead innovative projects with a team of professionals, weβd love to hear from you. Apply now and become part of the Kozak Group family!
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