Jobs at Djinni

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Security Officer to join our team!

Requirements:

- Higher education in Law or Economics;

- At least 3 years of experience in HR/internal and economic security within private enterprises;

- Proven experience in background checks of individuals and legal entities;

- Previous experience in law enforcement is a strong advantage;

- Knowledge of security systems and protocols;

- Experience collaborating with polygraph specialists;

- Strong experience working with databases;

- Proficient PC user;

- Ukrainian or Russian language C1 and above;

- Fluent English, including spoken communication;

- Willingness to travel abroad to ensure security at exhibitions and conferences.

Responsibilities:

- Conduct regular risk assessments to identify vulnerabilities and threats affecting the holding’s assets;

- Respond promptly to security-related incidents, including investigation and corrective measures;

- Prepare security status reports, analyze incidents, and develop recommendations for improvement;

- Collaborate with other departments to integrate security considerations into business processes;

- Ensure protection of personal data (GDPR compliance) and trade secrets;

- Conduct background checks during recruitment and support exit processes;

- Organize security measures during corporate events, exhibitions, and conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We are a design agency working with Web3, AI, SaaS, Fintech, and global product companies. Our projects include websites, mobile apps, dashboards, crypto wallets, brand systems, and interface animations.
We’re looking for a Lead UI/UX Designer who can drive key client projects and help mentor and guide our design team.

Responsibilities

• Lead design on client projects (Web, Mobile, SaaS, Web3, AI).
• Create high-quality UI/UX solutions from concept to final delivery.
• Review and improve work from middle and junior designers; provide mentorship and art direction.
• Collaborate closely with PMs: planning, prioritization, and quality control.
• Maintain consistency across design systems and product flows.
• Present and explain design decisions to clients (when needed).
• Occasionally create concepts, moodboards, and visual directions.

Requirements

• 4+ years of experience in UI/UX design.
• Strong portfolio with web/app product interfaces.
• Ability to work fast, structured, and with high visual quality.
• Experience in Web3 / SaaS / AI is a strong plus.
• Deep understanding of typography, spacing, layout, visual hierarchy, and rhythm.
• Prior experience mentoring or reviewing other designers' work.
• Excellent knowledge of Figma.
• English: Intermediate+ (client communication when required).

We offer

• Work with international startups (US, EU, Web3, AI).
• Ability to influence and grow the design team’s quality and culture.
• Fully remote & flexible schedule.
• Stable pay + bonuses for quality and initiative.
• High-impact projects where design truly matters.
• Fast workflow, clear communication, no bureaucracy.

Senior BE-oriented FullStack Engineer

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. 

About the Product: 

Our client is building a platform designed to intercept and govern high-velocity AI traffic in real time. It inspects user prompts, AI responses, coding-agent actions, and enterprise search outputs across HTTP streams, IDE plugins, LLM APIs, and internal microservices—applying need-to-know access filters, policy transformations, and audit controls.

The system operates within sub-second decision loops, performs live data-stream classification, and enforces role- and context-based knowledge isolation, all while supporting deployment at global enterprise scale. Standard access-control models don’t hold in the AI era, which makes this engineering challenge both technically demanding and mission-critical: the team is building the control plane that keeps AI systems operating within strict business and security boundaries..

About the Role: 

We are seeking a Senior Full-Stack Engineer (Backend-oriented) to join a remote, product-driven team building a real-time AI-governance platform for enterprise environments. You will focus primarily on backend development using Node.js—designing scalable services, APIs, and core backend flows—while contributing to front-end tasks in React when needed to deliver complete features.

In this role, you’ll own development end-to-end, collaborate closely with engineering, product, and a small AI/security group, participate in architectural decisions, and help evolve a high-performance platform operating under strict real-time constraints.

Key Responsibilities: 

• Design, build, and maintain backend services and infrastructure for a real-time AI-governance platform (Node.js/TypeScript)
• Develop scalable APIs, policy-evaluation flows, data-processing logic, and distributed components
• Contribute to front-end functionality (React/TypeScript) when required for full feature delivery
• Participate in architectural design, technical discussions, and code review processes
• Build and support deployment tooling and containerized services across multiple environments
• Write well-tested, maintainable code aligned with a high-frequency release cycle
• Collaborate with product, engineering, QA, DevOps, and AI/security team members to deliver high-quality features on schedule
• Take ownership of debugging, improving, and maintaining existing backend systems alongside new development

Required Competence and Skills:

• 10+ years of professional software development experience
• 5+ years of hands-on experience with Node.js and TypeScript
• Solid understanding of backend architecture, distributed systems, and scalable service design
• Experience with front-end technologies (React) sufficient for supporting full-stack delivery
• Strong knowledge of JavaScript/TypeScript runtime patterns and performance considerations
• Experience working with relational databases (PostgreSQL or equivalent)
• Experience with containerized development environments and cloud-native practices 
• Strong communication skills and the ability to work asynchronously in a distributed team
• Comfortable operating in a fast-paced environment with high ownership expectations
• Excellent English communication skills, both verbal and written

Nice to have:

• Experience building CI/CD pipelines (GitHub Actions or similar)
• Experience with Python and/or Go 
• Production experience with TypeScript-based Node.js services
• Exposure to LLM/AI-driven applications (LLM APIs, vector DBs, orchestration tools)
• Experience integrating ML/AI models into production systems
• Background in B2B or security-oriented products
• BSc in Computer Science or related field

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

If you’re detail-oriented, enjoy finding bugs and improving quality — then you’re the one we’re looking for. Join a team that values your ideas and supports your growth.

Responsibilities:

• Conduct functional testing for both frontend and backend;
• Analyze and verify business requirements, as well as assess product design;
• Develop test plans and test cases;
• Execute thorough manual testing;
• Prepare defect reports and collaborate with the development team for prompt resolution;

• Participate in the continuous improvement of quality assurance processes.

   

Requirements:

• Minimum of 3 years of experience in testing;
• Strong knowledge of testing methodologies for both frontend and backend solutions;
• Ability to analyze business requirements and design prototypes, identifying discrepancies and potential risks;
• Familiarity with modern test management and defect tracking tools (e.g. JIRA);
• Analytical mindset, strong attention to detail, and excellent teamwork skills;
• Bonus: Understanding of business requirements is a plus;

• Willingness to develop and enhance professional skills.

   

What do we offer:

• Exciting projects with diverse and challenging tasks;
• Competitive salary based on skills, experience, and results;
• Annual performance reviews and a personal development plan;
• Flexible working hours and remote-first culture;
• Weekly English courses to enhance communication skills;
• Opportunities for professional growth (access to courses, workshops, and conferences);
• Paid vacation and sick leave.

We are a US-based recruiting company with 30+ years of proven success in the American staffing market. If you want to start your career in recruitment in a fast-paced, results-driven environment — this is your opportunity to learn from real mentors and grow through hands-on experience from day one. Every day you’ll come prepared to own your goals, talk to people, and move closer to your first placement.

If you:

✓ enjoy talking to people,

✓ love learning,

✓ like a «work hard, play hard» culture,

✓ want the freedom to work remotely

— you’ll thrive here.

What does this mean for you?

• Remote work from anywhere.
• Competitive salary in USD + performance-based commission.
• Paid training and ongoing professional development. Paid internet fee
• Individual career path and professional career coaching
• Ongoing professional online training programs and paid seminars/webinars
• Corporate wellness program (gym membership, massage therapy, etc.)

• Benefits package (28 days of paid vacation, holidays, sick time off, parental leave)

   

Responsibilities

• Recruit top talent for roles in IT, engineering, manufacturing, finance, marketing, and more.
• Make high-volume outbound calls to build relationships with candidates.
• Conduct screening calls with candidates preselected by our sourcing team.
• Coordinate interviews between candidates and clients.
• Work closely with U.S.-based Account Managers to match candidates to open roles.

• Maintain clear communication and deliver an excellent candidate experience.

   

You’ll need:

• Good communication skills. Most of your day is going to be spent communicating — as such, the better you can demonstrate your ability to listen, explain different roles, negotiate, the better results you will get.
• A high degree of self-motivation. Our job is about making a lot of calls but then deciding that you’re going to make one more call and find a good quality candidate.
• A competitive drive. If you have a fire that’s fueled you to compete in sports, sales or in any other goal-oriented area, this may be a good job for you.

• Drive to meet goals. You have a get-up-and-go attitude and a will to achieve your objectives and metrics.

   

If you’re ready to grow, learn, and build a meaningful recruitment career within a supportive, high-performance team — apply now and start your journey with us!

We are affiliate marketing agency that helps brands stand out online by blending creativity, data and technology (e-commerce).

We partner with startups and global brands alike, offering them tailored growth strategies and measurable results.

As our Performance Media Buyer (focusing on Google), you’ll own the end-to-end process of media buying: from strategy and setup through optimisation and scaling, to reporting. You’ll work closely with our growth team and with brand clients to turn insights into high-impact campaigns.

Key Responsibilities:

• Develop and execute media-buying strategies across Google Ads (Search, Display, Shopping, YouTube).
• Perform campaign set-up: audience segmentation, creatives briefs, tracking setup (UTMs, conversion pixels).
• Manage large budgets. Take responsibility for thousands of ad dollars daily. Allocate spend efficiently across Tier 1 GEOs and campaign types to achieve maximum performance.
• Monitor and interpret campaign metrics. Identify patterns in CTRs, CPCs, and conversion rates — and react quickly to optimise results and maximise ROI.
• Conduct A/B testing of ad creatives, copy, landing pages, audiences and funnel variations.
• Collaborate with the team to test and refine landing pages, pre-landers, and ad creatives. Identify high-performing combinations and scale them aggressively.
• Produce performance reports and present insights & recommendations to stakeholders.
• Stay ahead of platform updates, emerging channels and industry best-practices.

• Collaborate with creative, analytics and account-management teams to ensure alignment across strategy, execution and results.

   

What You Bring:

• 2+ years of hands-on experience managing Google Ads campaigns for D2C or e-commerce brands.
• Proven track record of driving scalable growth (strong ROAS/CPA outcomes).
• Deep understanding of paid-media mechanics, attribution, bid strategies, funnel dynamics and analytics.
• High comfort level with data: Excel/Sheets, Google Analytics, Google Ads UI.
• Ability to think strategically and execute tactically: you’re comfortable jumping into detailed optimisations while keeping an eye on big-picture goals.
• Excellent communication skills in English (verbal & written).

• Proactive mindset: you’re always testing, learning and iterating.

  
  What We Offer:

• Competitive salary (based on experience) + performance bonuses.
• Remote job and friendly culture with flexibility and autonomy.
• Collaborative, high-energy team environment with top-tier clients and growth opportunities.
• Professional development budget to keep you ahead in digital marketing.

Send your CV and we will contact you :)

Intent Solutions Group is a global software consultancy, with team members residing in the USA, Ukraine, Canada, and India. We specialize in strategy, portfolio management and product design, combined with digital engineering excellence.
 

You could be helping to build a global video exchange that offers broad video interoperability, supported by seasoned meeting specialists, to provide virtual experiences that actually work. Purposefully designed for the finance industry, over 1,300 sell side, buy side, and corporate issuers arrange direct and multipoint video meetings to deliver valuable investment content and corporate access in a secure and efficient manner.

 

Examples of what you’ll be doing:
 

• Responsible for quality testing of developed product
• Works on project tasks on a daily basis such as creating test cases for both positive and negative testing, defining smoke tests, coordinating and running test runs, and documenting all test run results
• Tracks all progress and updates in Jira/Confluence or similar tool
• Participates in, and may be asked to coordinate, various Scrum meetings
• Supports the Product Manager with requirements and design definitions to the best of their ability
• Is a go-to resource for other team members when functionality needs to be clarified
• Executes regression testing using modern QA tooling (including automation tools where applicable)
• Runs load/performance testing using industry-standard tools
• Uses genAI-based QA tools (prompting, scenario generation, test data creation) to increase testing efficiency
   

Requirements

What we're looking for: 
 

• Proficient with various forms of manual testing
• Experience with modern QA tools for regression testing (e.g. Mabl, TestIM, Cypress, Playwright, or similar)
• Familiarity with load and performance testing tools (e.g. JMeter, k6, Gatling)
• Experience with or willingness to become proficient in automated regression testing
• Experience with or openness to using genAI QA tooling (prompting for test generation, scenario design, etc.)
• Basic understanding of application architectures
• Intermediate level with Scrum process
• Can create User Stories and quickly understand business domains and application requirements
• Basic understanding of automated build, deployment, and continuous integration and deployment techniques and technologies
• Basic understanding of cloud computing with Amazon Web Services
• Can mentor 1 or 2 Junior QA Analysts
• Intermediate English and is able to communicate effectively and manage effectively client Product Managers
• Must be eager to adopt and master modern QA technologies, not limited to manual testing
   

Benefits

We gladly offer:
 

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
• Your skills and experience can be applied to build state of the art software products. 
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.
• ​We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.
   

We are a global product company operating in the iGaming sector, with a strong presence across the world. We are looking for a responsible and well-organized Lead of Recruitment to lead our hiring function, strengthen recruitment processes, and support the growth of a high-performing talent acquisition team.

 Key skills:

• At least 2 years of experience in the iGaming industry as a Team Lead or Senior Recruiter;
• Strong knowledge of full-cycle recruitment (sourcing, interviewing, offer negotiation, onboarding);
• Proven experience in headhunting and active search techniques (LinkedIn, Boolean search, networking);
• Experience building and maintaining a talent pipeline for multiple roles and markets;
• Ability to conduct and implement market salary analysis for various roles;
• Skills in auditing and optimizing recruitment processes and procedures;
• Experience in creating and updating recruitment documentation (checklists, policies, instructions);
• Team leadership and people management: mentoring, motivating, and evaluating recruiters;
• Strong understanding of recruitment KPIs and ability to ensure consistent performance delivery;
• Strategic thinking and process improvement mindset;
• Familiarity with ATS and recruitment analytics tools;
• Excellent communication and stakeholder management skills;
• Upper-Intermediate English or higher.

Key responsibilities:

• Manage the full-cycle hiring process (search, selection, and headhunting of suitable candidates in accordance with the Job Description and Recruitment process);
• Build and maintain a competitive pipeline of highly qualified professionals for current and future staffing needs using active recruitment methods;
• Develop and implement a market salary analysis process for open vacancies and roles within the company;
• Audit current recruitment processes and propose improvements for better efficiency and effectiveness;
• Update existing and create new checklists, instructions, policies, and procedures for the recruitment team;
• Mentor, develop, and manage a team of recruiters, ensuring their growth and performance;
• Ensure regular KPI achievement for the recruitment team, including maintaining high standards and meeting recruitment goals;
• Audit talent acquisition channels and suggest improvements to enhance the process of attracting top talent to the company.

Benefits:

• Flexible Working Environment: Work from a modern Limassol office or remotely from any location;
• Annual Loyalty Bonus: Receive a yearly bonus every February as recognition of your dedication;
• Professional Growth: Attend global exhibitions and conferences, and improve your skills with company-sponsored English courses. 
• Performance Reviews: Regular feedback sessions to track progress and discuss career development;
• Team Spirit: Participate in teambuilding activities and company-wide celebrations;
• Personal Milestones: We celebrate your important life events, from birthdays to professional achievements.

Join us for an innovative journey where your expertise shapes our brand's success. In a collaborative setting with growth opportunities, you'll lead the iGaming evolution. Ready to shape the future? Apply now!

Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance! 

Have a passion to get high quality content to watch?

Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?

Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.

We are looking for candidates only from Lviv/Lviv region

Job Description

You should be:

• - Movie freak who can watch movies all day long
• - Detail-oriented like Sherlock Holmes
• - Flash-fast in finding problems
• - Lawnmower man in Network knowledge
• - Dr Strange in English knowledge
• - Obi-Wan Kenobi in communication 

Good to have:

• - Know what is a Bug and what is a Feature
• - QA Fundamentals and Bug life-cycle
• - Love for Cookies and for a good team

Job Responsibilities

• - Watching movies and improving content quality
• - Searching and reporting content issues
• - Communication with involved teams 

We are looking for a technically strong Information Security Consultant / Security Compliance Engineer to support and improve our security and compliance posture across ISO 27001, HIPAA, and AICPA SOC (1/2).
You will work closely with engineering, delivery, and compliance teams — translating security requirements into technical actions.

Does this relate to you?

• Technical background required — previous experience in IT infrastructure, systems engineering, cloud (AWS/Azure/GCP), networks, or software development.
• 4–7 years in information security, IT risk, or security compliance.
• Solid understanding of OWASP principles and best practices, including OWASP Top 10 and ASVS.
• Solid understanding of:
  - ISO 27001 ISMS and Annex A controls
  - HIPAA Privacy & Security Rules
  - SOC 2 Trust Services Criteria
• Experience translating regulatory/security requirements into technical tasks for engineers.
• Strong documentation, analytical, and communication skills.
• Nice-to-Have Certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISM, CRISC, HCISPP, or similar.
• English is Upper-Intermediate.

A new team member will be in charge of:

• Advise teams on implementing security controls aligned with ISO 27001, HIPAA, and SOC 2.
• Conduct technical risk assessments, identify control gaps, and define remediation steps.
• Support internal/external security audits, evidence collection, and certification readiness.
• Collaborate with engineering teams to validate logging, access controls, encryption, backups, and other security measures.
• Maintain security policies, risk register, and security awareness activities.
• Assist with incident response, root cause analysis, and vendor security evaluations.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!

We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence players’ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
 

HOW YOU WILL MAKE AN IMPACT:

• Communicate with already registered players (reactivation and active base).
• Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
• Sell personalized bonuses and offers based on player behavior.
• Work with metrics such as deposits, ARPPU, and conversions.
• Collaborate with VIP and Support teams to improve results.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
• Spoken English B2 or German B2 or French В2
• Understanding of player psychology, motivations, and triggers.
• Analytical skills, ability to work with large volumes of data, and CRM tools.
• Excellent communication skills for building trusted relationships.
• Clear understanding that sales is about numbers and results.
  This is an active sales role with clear KPIs.
   

HOW WE WILL KEEP YOU SMILING

• We work 8 hours per day, 5 days per week (flexible start of the day)
  We follow a work-life balance approach - overtime is not the norm.
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• Wellness benefits and co-working space reimbursement.
• We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
  Growth is based on performance and involvement, not on fixed timelines.
• You work with a warm customer base, not a cold market.
• Goals are clear and results are transparent.
• You work in a fast-growing industry with real career potential.
  
  👉 Send your resume immediately!

Position Overview:

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.

We’re looking for a dedicated and tech-savvy Process automation & optimization specialist to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs. 

This is a full-time remote position.

This job is for you if you are:

• Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
• Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
• Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
• Are a team player who enjoys collaborating across departments to improve systems and workflows.
• Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.

Responsibilities:

• HubSpot support: set up automations, workflows, and reports, etc.
• ​Automate processes: build and maintain automations via Zapier, n8n, native tools, or Google Apps Script
• Handle technical requests in chats: troubleshoot issues, set up equipment, and investigate automation or tool-related problems (HubSpot, Aircall, Front, Stripe, etc.).​
• Manage onboarding/offboarding: set up and deactivate user accounts, ensure proper tool access.

• ​Administer key tools: maintain and configure HubSpot, Twilio, Aircall, Front, Stripe, etc and related integrations.​

  
   

Requirements:

• 2+ years of experience in a technical support, automation, operations, or similar role.
• Proficiency in English at a B2 level or higher.
• Strong learning agility and the ability to quickly pick up new tools and technologies.
• Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams.

• Attention to detail and strong documentation skills.

   

Nice to Have:

• Experience with CRM administration and automation tools.
• Experience with any of the following tools: Twilio, Aircall, Front, Stripe, or Google Apps Script.
  
  
   

What We Offer:

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.

• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

   

Why You Should Join ELVTR:

• Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
• Impactful Work: Contribute to a mission that is reshaping the future of online education.

• Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

   

Join Us: If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

We’re looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.

HOW YOU WILL MAKE AN IMPACT:

• Build the call center function from scratch, including structure, processes, service standards, KPIs, and tools.
• Hire, train, and motivate a high-performing team of agents and supervisors, fostering a culture of excellence and customer focus.
• Ensure regular player support via calls/sms.
• Implement quality assurance systems, communication scripts, and SLA standards to maintain outstanding customer satisfaction levels.
• Analyze key performance metrics (AHT, FCR, CSAT, SLA, etc.) and drive continuous improvement based on data insights.
• Collaborate closely with CRM, Product, VIP, and Payments teams to resolve escalations quickly and provide seamless player experiences.
• Optimize processes, automation, and workload distribution to scale operations efficiently as the business grows.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing a call center in iGaming, fintech, e-commerce, or a related industry.
• Proven experience building and scaling customer support teams from the ground up.
• Strong leadership skills with the ability to inspire and develop high-performing teams.
• Data-driven mindset with solid understanding of reporting tools and performance KPIs.
• Excellent communication and conflict-resolution abilities.
• English level B2-С1+ (spoken and written).

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
  👉 Send your resume immediately!

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world.

We are currently looking for a Product manager to join our team.

👥 About the team:
This team is working on integrating a new CMS system and potentially will be involved in other areas. The main focus is on platform development, including adding new features, as well as the development of the mobile app.

📋 Key responsibilities and your contribution:

• Act as a product manager on the self-written platform working with a variety of internal services
• Lead the initiative team focused on the multibrand direction, working along with project manager and business owner to ensure alignment with the business goals
• Work on enhancing the current functionality of internal admin panels
• Play a leading role integrating 3rd party solutions to extend the platform offerings
• Embrace accountability for decisions success in your initiative team. Set standards for ownership within the team
• Create new features that would make the platform competitive on the market
• Work closely with stakeholders, design and tech leads to ensure consistent delivery and stable work of team's services
  Integrate effort, risk, and maintenance cost into roadmap planning. Communicate trade-offs
• Interpret product and user data to identify patterns, generate insights, and recommend actionable next steps
• Drive a structured discovery process and translate insights into prioritized product goals that deliver meaningful customer and business value
• Collaborate with Research team to define success metrics for experiments, frame hypotheses, and incorporate insights into planning
• Optimize initiative processes to improve delivery, reduce risk, and increase velocity. Identify bottlenecks and resolve them cross-functionally
   

📚 Your qualifications:

• Experience: 4+ years in iGaming (B2B platform preferably)
• Experience working with JIRA, Tableau (or similar)
• Strong ability to define and communicate product requirements across multiple cross-functional teams
• Proficiency in making decisions based on metrics and/or market insights
• Confidence delivering uncomfortable truth to C-lvl management
• Strong communication skills
• Solid organizational skills being able to work independently aligning with the overall business goals
• Optional: experience working with Figma

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.
 

HOW YOU WILL MAKE AN IMPACT
 

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• English level B2-С1+(spoken and written).
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!