Jobs at Djinni

Head of Retention / Retention Team Lead / Senior CRM Manager

About the Role

We are looking for an experienced retention leader to own and evolve our CRM and retention function end-to-end. Depending on your background and ambitions, this role can be shaped as a hands-on Senior Manager, a Team Lead, or a Head of Retention. The core mission remains the same: build a data-driven, multichannel retention engine that drives player engagement, retention, LTV, and sustainable business growth.

Key Responsibilities

Retention Strategy & Lifecycle Management

• Develop and execute the overall retention and CRM strategy across all stages of the player lifecycle.
• Drive onboarding, engagement, reactivation, churn prevention, loyalty, and VIP retention initiatives.
• Build scalable user segmentation frameworks to improve personalization and communication efficiency.
• Define and optimize bonus strategies, promotional mechanics, loyalty programs, and gamification initiatives.
• Identify growth opportunities to increase retention, ARPU, NGR, and customer lifetime value.

CRM Campaign Management

• Design, launch, and optimize multichannel CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and Messengers.
• Develop automated trigger-based communication flows based on user behavior and lifecycle stages.
• Ensure communication strategies align with brand positioning and customer expectations.
• Implement structured A/B testing methodologies and continuously improve campaign performance.

Analytics & Performance Management

• Own and monitor key retention KPIs including:
  • Retention Rate
  • Churn Rate
  • ARPU
  • NGR
  • LTV
  • CTR
  • Conversion Rate
• Analyze player behavior and campaign performance to identify optimization opportunities.
• Collaborate with BI and Data teams to define reporting requirements and actionable dashboards.
• Prepare technical specifications for CRM platform enhancements, automation initiatives, and integrations.

Team Leadership & Cross-Functional Collaboration

• Build, mentor, and develop a high-performing CRM and Retention team.
• Conduct regular 1:1 meetings, performance reviews, coaching sessions, and career development planning.
• Define team KPIs, objectives, and performance standards.
• Collaborate closely with Product, BI, VIP, Support, Marketing, Affiliate, and Platform teams to ensure alignment on retention goals and initiatives.
• Act as the key stakeholder for CRM-related projects and retention-focused product improvements.

Requirements

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Proven understanding of player lifecycle mechanics and retention strategies.
• Experience managing or mentoring team members (1+ year preferred).
• Hands-on experience with CRM platforms, automation tools, and campaign management systems.
• Strong analytical mindset with deep understanding of retention and monetization metrics.
• Experience working with Tier-1 and European GEOs.
• Ability to operate effectively in a fast-paced, growth-oriented environment.
• Excellent communication, organizational, and stakeholder management skills.
• English level: Intermediate+ or higher.

Nice to Have

• Experience managing VIP retention initiatives.
• Experience with loyalty programs and gamification systems.
• Experience launching CRM processes from scratch.
• Experience working with BI tools and advanced segmentation models.

What We Offer

• Flexible working hours and fully remote work format.
• Unlimited vacation policy and paid sick leave.
• Competitive compensation package based on experience and expertise.
• Employee referral bonus program.
• Gifts and rewards for special occasions.
• 50% reimbursement of learning and professional development expenses.
• Sports and wellness compensation program.
• Co-working space reimbursement.
• Team-building activities and corporate events.
• Supportive and collaborative international team environment.

You’ll grow and manage part of the ThingsBoard partner ecosystem — hardware vendors and content creators/consultants. The most important part of this role is building long-term relationships with partners. It’s also a technical product, so you’ll learn how partners’ devices connect to the platform — a technical specialist will help you with that. You’ll work closely with the marketing team. This is a good fit if you enjoy building long-term partnerships and want to work with a complex IoT product in an international team.

Requirements:

• You are great at building long-term business relationships. You stay in touch, follow up, and don’t drop people after the first contact.
• Experience in B2B partnerships, sales, or business development.
• Curiosity about the technical side. You don’t need an IoT or engineering background — we’ll teach you how device connectivity works. But you should enjoy figuring out how things work, not avoid it.
• Upper-Intermediate English. You’ll use it every day to talk to partners.

Responsibilities:

• Find and reach out to new partners, and bring them on board (a technical specialist helps you with device integration)
• Build and keep strong long-term relationships with current partners
• Work with the marketing team on co-marketing activities
• Grow the referral network — find new affiliates and reach out to them
• Set up and improve how we work with affiliates

What We Offer:

• Competitive and transparent compensation based on your experience and impact.
• Meaningful product challenges and clear ownership.
• Supportive team environment with clear goals and feedback.
• Career growth with regular performance reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv, Podil, with a flexible schedule.
• Work on a global open-source product with 21k+ GitHub stars.
   

By submitting your CV, you consent to ThingsBoard Inc collecting and processing your personal data for recruitment purposes in accordance with our Privacy Policy and ISO 27001 requirements. Your data will be retained for 12 months from the date of submission and securely deleted thereafter unless you are hired. You may withdraw consent at any time by contacting us.

We are looking for a Trainee Big Data Engineer who is interested in starting a career in Data Engineering.

You will join an experienced data engineering team and have the opportunity to learn how data is collected, processed, transformed, and prepared for analytics. You will work with Python, SQL, and modern Big Data technologies while receiving guidance and support from experienced engineers.

Commercial experience is not required - we are happy to consider candidates with knowledge gained through university studies, courses, internships, or personal projects. This is a great opportunity to gain practical experience with real-world data and learn how modern data engineering solutions are built.

Responsibilities:

• Assist with building and maintaining data pipelines.
• Work with data from different sources.
• Help clean and transform data.
• Write basic SQL queries.
• Use Python for data processing.
• Participate in data quality checks and troubleshooting.
• Learn and work with Big Data technologies such as PySpark / Apache Spark.
• Collaborate with experienced Data Engineers and Data Analysts.
• Learn and apply best practices in data engineering.

Requirements:

• Basic knowledge of Python.
• Basic knowledge of SQL.
• Basic understanding of relational databases.
• Understanding of basic data processing and ETL/ELT concepts.
• Familiarity with data structures and algorithms.
• Basic understanding of cloud computing.
• Strong interest in Data Engineering and Big Data.
• English — Upper-Intermediate (B2) or higher.

Would Be a Plus:

• Basic knowledge of PySpark / Apache Spark.
• Familiarity with Palantir Foundry or Databricks.
• Understanding of data warehouses or data lakes.
• Basic knowledge of data modeling.
• Experience with Git.
• University degree or ongoing studies in Computer Science, Data Engineering, Mathematics, or a related field.
• Academic, personal, internship, or course projects related to Python or Data Engineering.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:

• Plan, launch, and scale advertising campaigns across Google Ads, with a strong focus on e-commerce performance.
• Develop and execute user acquisition strategies focused on performance, profitability, and scalability across global and US markets.
• Own product feed and catalog setup, optimization, and ongoing management to maximize reach, relevance, and conversion.
• Create clear briefs and work closely with design, motion, and creative teams to develop and test high-performing ad creatives based on performance insights.
• Conduct in-depth keyword, audience, competitor, and creative research to identify growth opportunities.
• Manage campaign budgets, bidding strategies, and performance optimization to maximize ROI and business impact.
• Analyze campaign and creative performance, identify trends, and proactively drive improvements based on data insights.
   

About you:
 

• 1+ years of hands-on experience managing and optimizing Google Ads e-commerce campaigns across global and US markets.
• Experience with Shopping, Performance Max, or catalog/feed-based campaigns, and understanding of product feed and catalog setup and its impact on performance.
• Knowledge of Google Analytics, Google Ads metrics, attribution models, and performance analysis.
• Experience with the creative side of performance marketing and scaling acquisition strategies.
• Familiarity with AI tools for creatives, research, or workflow automation is a plus.
• Intermediate+ level of English or higher.
• Analytical thinking, attention to detail, and a data-driven approach to decision-making.
• Results-oriented mindset with a strong business and performance focus.
• Ability to work independently, prioritize effectively, and drive initiatives proactively.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.
 

Find more about us on social media platforms: Instagram, LinkedIn.

We are looking for a Head of Revenue Growth. You will own the full revenue engine across a portfolio of mature, monetizing platforms in social discovery and live-streaming, not one funnel, not one channel, but the whole picture. That means P&L accountability, paid acquisition across mobile and web, monetization strategy, product growth experiments, and the unit economics that tie it all together. You will work directly with the CEO, Head of Marketing, Head of DS & AI, and five Product Owners . We move fast, cut through bureaucracy, and give real ownership to people who can handle it. If that sounds like your kind of environment, read on.

About United Tech: We are a global IT product company building the next generation of mobile and web platforms in live-streaming and social networking. Our products connect millions of users across North America, Europe, LATAM, and MENA, and we have been profitable doing it. Founded in Ukraine, operating worldwide, with a market we expect to exceed $206B by 2030. We are not chasing that number, we are already in the middle of it.

In this role, you will

• Own the full revenue funnel and its P&L from acquisition to repeat payments — accountable to ROAS LT0/LT7/LT30 targets and blended payback
• Develop and execute the revenue growth strategy across paid traffic (mobile + web), product growth, and monetization, owning channel mix, budget allocation, and scaling decisions
• Generate, prioritize, and validate growth and monetization hypotheses with Product and Tech, driving prioritization of Product Owner backlogs for growth work
• Lead A/B and multivariate testing across onboarding, activation, paywalls/coin-packs, and pricing
• Own unit economics (CAC, LTV, ARPU, ARPPU, ROAS, payback) and the cohort LTV model; ensure scalable, margin-aware growth given streamer revshare
• Partner with Payments and Risk to maximize payment conversion and approval rates, and expand margin-accretive web/direct billing

• Build revenue dashboards and a single source of truth for performance metrics, with shared metric definitions and transparency across teams

   

It's all about you

• Strong hands-on experience in growth / performance marketing for dating, social discovery, live-streaming, or IAP products, across both mobile apps and web funnels
• Demonstrable strong command of unit economics (CAC, LTV, ARPU, ARPPU, ROMI, payback, contribution margin) — able to build the model, not just read it
• Proven experience scaling paid acquisition on mobile and web: Google, Meta, TikTok, and programmatic/DSP (e.g., Moloco) are a strong advantage
• Solid experience with A/B testing, experimentation frameworks, and funnel optimization
• Strong analytical foundation: SQL and BI tools (e.g., Looker/Tableau), cohort analysis, predictive LTV; working knowledge of mobile attribution/MMP (AppsFlyer/Adjust), web analytics and server-side tracking (GA4, Meta CAPI), web2app deep-linking, and incrementality testing
• Experience managing growth, marketing, or media-buying teams
• Advanced user of Anthropic and OpenAI tools
• Fluent in English (B2+) and Ukrainian

Would be a plus

• Experience in payments, payment product management, or working closely with PSP/acquiring teams

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Interview with the hiring team
• Bar-raising interview
• Reference check
• Offer

We are looking for a Payment Product Manager to grow our in-house payment platform, taking hands-on ownership of routing, cascading, and Approval Rate optimization from day one. This is a rare chance to dive deep into a critical product area inside a profitable, established company that already connects millions of users across Tier-1 markets in social networking and streaming, and now needs payments infrastructure that matches that scale. You will step into a role with real autonomy and zero legacy code to untangle, working hands-on with a senior backend developer to turn business needs into a platform built for high-load, high-transaction-volume systems. If you want to fully own the product side of payments, drive measurable revenue impact, and grow without micromanagement, this is your opportunity
 

About our product: We have created an international web platform that's genuinely changing how people connect in Tier-1 markets: 1 million users across the USA, Canada, and UK trust us for meaningful relationships that go beyond surface-level matching! Since 2020, we have been the platform for people seeking real connections. Our users enjoy 24/7 communication, seamless content sharing, and a completely ad-free experience. We have found our sweet spot in performance and intuitive design that keeps people engaged and actually connecting with each other. So, you will be part of an ambitious journey toward our clear goal: becoming one of the Top-5 international social networking platforms globally
 

In this role, you will

• Own and optimize payment routing & cascading logic across acquirers/PSPs
• Continuously monitor and improve Approval Rate for initial payments and rebills
• Write clear technical specs for the developer and validate implementation
• Run A/B tests on payment flows and turn results into product decisions
• Track PCI DSS compliance requirements relevant to the platform
• Build and maintain payment KPI reporting and dashboards
• Collaborate closely with a Senior BE developer, the Head of Payments
   

It's all about you

• 2+ years of experience as a Product Manager/Product Owner within a B2C product company (payment orchestrator or PSP background, not banking operations)
• Hands-on, practical experience with payment routing, cascading, and Approval Rate optimization (initials & rebills)
• Practical understanding of card processing, Apple Pay, and Google Pay
• Solid understanding of PCI DSS principles
• Experience running A/B tests and using data to drive product decisions
• Ability to write clear technical specs that a developer can build from
• Upper-Intermediate English (B2+) or higher

Would be a plus

• Experience working with acquiring banks/PSPs on commercial terms
• Ability to write SQL queries and work with BI tools (Tableau or similar) for payment KPI analysis and reporting
• Conceptual understanding of ML-based anti-fraud / risk-management tools
   

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Interview with Hiring Manager
• Bar-raising
• Reference check
• Offer

We are looking for a Marketing Analyst (Mobile Acquisition). In this role, you will turn raw acquisition data into the decisions that shape how millions of people discover our mobile products. You will dig into campaign performance across our portfolio of high-load social networking and streaming apps, hunt for growth points in marketing metrics, and build the dashboards that keep the whole marketing function honest and fast-moving. Working shoulder to shoulder with our User Acquisition team, you will test hypotheses, question the numbers until they tell a real story, and turn that story into recommendations that directly move traffic quality and ROI.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide.

In this role you will

• Analyze the effectiveness of advertising campaigns across our mobile products
• Search for growth points in marketing metrics
• Build and automate marketing dashboards
• Analyze the quality of acquired traffic and its monetization
• Form recommendations for the marketing team based on data
• Test hypotheses on advertising campaign optimization together with the User Acquisition team
• Draw conclusions and propose solutions that improve traffic buying efficiency and marketing ROI

It's all about you

• 2+ years of experience in marketing analytics
• Confident SQL, ideally with BigQuery
• Hands-on experience with BI tools like Tableau
• Solid grasp of statistics and Python (Pandas)
• Understanding of mobile attribution and performance marketing
• Ability to turn numbers into clear business conclusions and recommendations
• Experience working with User Acquisition teams and supporting data-driven decisions

Would be a plus

• A/B testing experience
• Familiarity with AI tools like Claude in your analytical workflow

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Bar raiser interview
• Reference check
• Offer

We are looking for a Payment Processing Manager to take true ownership of payment performance across a portfolio of our fast-growing consumer products. You will step into a space where smart routing, fraud prevention, and payment orchestration directly shape revenue and user experience at scale. This is a role for someone who wants to go deep into billing logic, own the process end-to-end, and bring a modern, AI-friendly approach to how payments are monitored and optimized — rather than just following a playbook.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Monitor payment performance across products on a daily basis: AR, Decline Rate, Fraud Rate, and Chargeback Rate — spotting anomalies and reacting fast
• Manage the payment orchestrator: connect new integrations in sandbox and production, and support QA during billing testing and integration
• Build and manage smart routing logic with card scheme rules (Chargeback & Fraud thresholds) and 3ds logic in mind
• Integrate and configure Apple Pay / Google Pay, directly or through the orchestrator
• Collaborate with product dev teams and providers: set tasks for implementing new payment methods and provide ongoing support

It’s all about you

• 2+ years of hands-on experience in payments, billing, or fraud/risk management
• Hands-on experience with a payment orchestrator (YUNO, PayAdmit, Solidgate, Paymid, Centrobill, Corefy, Primer, or similar)
• Experience building and managing smart routing / cascading logic
• Solid understanding of card scheme rules and Chargeback & Fraud thresholds, and how to apply them in routing logic
• Experience integrating Apple Pay / Google Pay, directly or via an orchestrator
• Experience setting up and managing alerts (RDR, CDRN, Ethoca rules) in an alert tool
• Experience working with MoR providers (CodaPay, Paddle, Lemon Squeeze, or similar)
• Upper-Intermediate English or higher
• Confident use of LLM tools (ChatGPT/Claude) to break down decline/error codes from PSPs, quickly summarize provider documentation, and draft technical tasks for dev teams

Would be a plus

• Experience with 3D Secure 2 and exemption logic & basic understanding of PCI DSS
• Experience with network tokenization and its application logic for One-Click Payments
• Compliance with payment providers & acquirers

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro call
• Technical interview
• Test Task
• Final Interview (optional)
• Reference check
• Offer

Findies is a social shopping network that helps women discover better products that truly fit their lifestyle. We combine expert recommendations, community, and cashback to make shopping more confident and trustworthy.
 

Our team is small and hands-on, and we’re looking for professionals who want real ownership and the opportunity to shape and build the business.
 

As we grow within the $1.19 trillion e-commerce industry, your ability to deliver results and move fast will be essential to our success.

In this role, you will be responsible for product growth using paid marketing in Meta, TikTok, and Google Ads.
 

About the role

This is a position for a person with no experience. Therefore, the focus will be on learning to write advertising texts, edit videos, and work with advertising campaigns in Meta. The most important thing a candidate must demonstrate is the ability to learn quickly.

We’ll train you from scratch and share real hands-on experience working with large advertising budgets in the U.S. market.
 

✅ Your main responsibilities:

Your core focus will be producing ad creatives:

— writing ad scripts in English
— designing static ad creatives
— editing video creatives

Over time, you’ll also get involved in ad campaign management, but at the beginning, your role will be focused entirely on creative production.
 

✅ What we’re looking for:
 

Soft skills:
— strong sense of responsibility and ability to meet deadlines
— creative mindset
— eagerness to learn and grow
— openness to feedback
 

Hard skills:
— English level B2+
— experience creating static creatives in Figma
— experience producing video creatives in CapCut or similar tools
— a reliable laptop / PC capable of handling video editing
 

🚀 What we offer:

— hands-on experience working with the U.S. market
— training and mentorship from a team experienced in managing large-scale budgets
— real career growth in performance marketing
— full-time schedule: 10:00 AM–6:00 PM, Monday to Friday (weekends off)
— fully remote work

About MEGAVAST

MEGAVAST is an international IT company specializing in software development and innovative code development tools that automate and streamline the software creation process.

We are looking for a Office/Administrative Manager to join our Kyiv team. If you enjoy a varied workload, want to grow quickly, and are eager to contribute to the development of an international IT company - we’d be happy to meet you.

Key Responsibilities::

• Support the CEO with administrative tasks;
• Assist with recruitment processes;
• Coordinate business trips (booking tickets, hotels, and transfers);
• Communicate with vendors;
• Ensure the office has everything it needs;
• Help organize corporate events.
   

Requirements:

• English proficiency - at least B1 level (comfortable for written and verbal communication with the CEO);
• At least 6 months of experience in a similar or related position;
• Experience working at an IT company is a plus;

• Organizational skills, the ability to quickly find information, and a sense of responsibility.

   

What We Offer:

• Competitive, stable salary based on your expertise;
• Annual salary reviews and performance-based rewards;
• Paid vacation and sick leave;
• Flexible working hours (workday starts between 9:00–11:00);
• Modern office in the centre of Kyiv, right next to the Olimpiyska metro station;
• Corporate events, happy hours, and team-building activities.

About the role

LKI Consulting is expanding its quality review team. You'll review client presentations — checking content and design against a defined set of guidelines — and record structured feedback on what does and doesn't meet the standard. No content creation, no design work: your job is judging quality and explaining your reasoning clearly.

What you'll do

• Review presentation decks against reference guidelines
• Score and rank materials on structure, content quality, and visual consistency
• Write short, clear rationales for every evaluation

• Log completed reviews in our tracking system

   

What we're looking for

• Fluent C1+ US English — this is our strictest requirement, since all reviews are written in English. 
• Attention to detail and the patience to apply the same criteria consistently
• Ability to explain a judgement in writing, briefly and precisely
• Reliable availability within an agreed weekly schedule

• No prior QA experience needed — we provide full training and guidelines

   

Nice to have

• Familiarity with presentation design (PowerPoint, Google Slides, Figma)

• Background in editing, proofreading, or content review

   

Conditions

• Fully remote
• 10–40 hours per week, freelance or part-time
• Weekend availability preferred, negotiable
• Project length: 2 weeks to 6 months
• Start: immediate

PERSONALITY & SKILLS:

- natural team player, ready to go the extra mile to help a colleague

- very detail-oriented

- proactive and self-organized, excited to improve and automate existing sales and marketing processes

- fast learner

- fluency in English

- advanced computer skills (user)

DUTIES:

- Proactively reaching out to new leads

- Handle responses, scheduling initial and follow-up calls

- Create & analyze marketing campaigns

- Matching existing timely ideas with client's needs and proactively ensuring that clients are updated

- Invoicing and tracking receivables for existing clients

- Prioritizing sales & marketing efforts for the team

- Updating marketing and sales presentations

- Working hours are shifted to the US (afternoon and evening hours in Ukraine) & working remotely

Наш клієнт, Jugabet, бренд і гральна платформа, доступна гравцям у Латинській Америці. Завдяки сильній регіональній присутності та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Планувати, запускати та масштабувати рекламні кампанії у Facebook та TikTok (досвід із Google UAC буде плюсом), орієнтовані на релевантну iGaming-аудиторію в Мексиці;
• Будувати та постійно вдосконалювати структуру аудиторій: Look-a-Like та Custom аудиторії на основі депозиторів, high-value players та in-app подій;
• Розробляти та вести воронки ретаргетингу на всьому шляху користувача (встановлення, реєстрація, перший депозит тощо);
• Запускати та оптимізувати ROAS / value-based кампанії (value optimization, tROAS);
• Здійснювати довгострокове управління рекламними акаунтами: дотримуватися фази навчання (learning phase), контролювати цикли вигорання креативів, масштабувати поступово та підтримувати стабільні результати протягом місяців замість перезапуску з нуля;
• Повністю контролювати воронку залучення трафіку на додатки: диплінки, мапінг in-app подій та передача даних про депозити назад у Meta та TikTok через CAPI / server-side трекінг;
• Оптимізувати під когортну економіку, а не лише під первинний CPA: працювати з D7/D30 ROAS, retention та LTV гравців у зв’язці з командами CRM та утримання;
• Аналізувати дані рекламних кампаній, будувати звіти про ефективність та виявляти точки росту на кожній платформі (досвід роботи з Tableau або Power BI буде плюсом);
• Співпрацювати з креативними та контент-командами для створення локалізованих промо-матеріалів під регульований ринок — з урахуванням мови, культурного контексту та сезонності;
• Проводити структуровані A/B тестування (креативи, аудиторії, стратегії ставок) для підвищення ефективності та залученості;
• Відстежувати актуальні правила Meta та TikTok щодо реклами ґемблінгу, а також оновлення платформ, які впливають на вертикаль;

• Моніторити конкурентів та ринкові тренди в paid social для виявлення нових можливостей.

   

Досвід, який стане твоєю перевагою:

• 2+ роки практичного досвіду в медіабаїнгу на Facebook та TikTok (досвід із Google UAC буде плюсом), з підтвердженими результатами на регульованих iGaming-ринках LATAM;
• Досвід просування продуктів у білих / регульованих iGaming-нішах — або сильний бекграунд у білих вертикалях (мобільні додатки, геймінг) із чітким розумінням вимог до комплаєнсу на платформах;
• Впевнена робота з Facebook Ads Manager та TikTok Ads Manager: структура кампаній, Advantage+/ASC, стратегії ставок, розподіл бюджету CBO/ABO;
• Практичний досвід створення та тестування Look-a-Like і Custom аудиторій, із чітким розумінням того, які саме джерела аудиторій реально масштабуються;
• Досвід роботи з ретаргетингом у Facebook: логіка воронки, аудиторії, виключення та послідовність показів креативів (creative sequencing);
• Досвід запуску та масштабування ROAS-кампаній і розуміння того, як якість даних про конверсії впливає на роботу алгоритмів;
• Розуміння поведінки алгоритмів FB/TikTok у часі: фаза навчання (learning phase), якість сигналів, вигорання креативів, поступове масштабування замість агресивного внесення змін;
• Надійне налаштування трекінгу та атрибуції: Pixel, CAPI / server-side події, диплінки, AppsFlyer / Adjust, S2S постбеки, Voluum або аналогічні трекери;
• Уміння працювати з залученням трафіку на додатки: WebView / iOS / Android додатки, налаштування MMP, трекінг in-app подій;
• Розуміння ключових метрик: CPM, CPC, CTR, CPI, CPR, CPD, CPA, ROAS / ROMI, а також retention та LTV залучених гравців;
• Досвід роботи з бюджетами від $50 000 на місяць із умінням масштабуватися при збереженні прибуткового CPA;
• Знання правил Meta та TikTok щодо реклами ґемблінгу: налаштування ліцензованого рекламодавця, вайтлістинг (whitelisting) та здорова структура рекламних акаунтів;

• Рівень володіння англійською мовою — Upper-Intermediate.

   

Ми цінуємо:

• Аналітичне мислення та підхід, орієнтований на дані (Data-Driven): вміння та інтерес до роботи з цифрами, виявлення трендів і прийняття рішень на основі показників ефективності;
• Уважність до деталей: ретельний моніторинг метрик кампаній, бюджетів та дотримання правил платформ (compliance) для запобігання фінансовим втратам;
• Проактивність та орієнтація на результат: здатність проявляти ініціативу, брати відповідальність за результати та постійно шукати шляхи підвищення ROMI;

• Сильні комунікативні навички та вміння працювати в команді: здатність чітко доносити ідеї, стратегії та результати, а також ефективно взаємодіяти з суміжними відділами (креативним, продуктовим, CRM, комплаєнсом) для досягнення спільних цілей.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Plan, launch, and scale ad campaigns on Facebook and TikTok (Google UAC is a plus) targeting relevant iGaming audiences in Mexico;
• Build and continuously refine the audience layer: Look-A-Like and Custom audiences based on depositors, high-value players, and in-app events;
• Design and run retargeting funnels across the full path (install, registration, first deposit, etc.);
• Launch and optimize ROAS / value-based campaigns (value optimization, tROAS);
• Manage ad accounts for the long run: respect the learning phase, control creative fatigue cycles, scale incrementally, and keep performance stable over months instead of restarting from scratch;
• Own the app acquisition funnel: deep links, in-app event mapping, and passing deposit events back to Meta and TikTok via CAPI / server-side tracking;
• Optimize toward cohort economics, not just front-end CPA: work with D7/D30 ROAS, retention, and player LTV together with the CRM and retention teams;
• Analyze campaign data, build performance reports, and identify improvement areas across every platform (experience with Tableau or Power BI is a plus);
• Collaborate with creative and content teams to develop localized ad assets for Regulated Market — language, cultural context, and seasonality;
• Conduct structured A/B testing (creatives, audiences, bidding strategies) to improve performance and engagement;
• Stay on top of Meta and TikTok gambling ad policies and platform updates that affect the vertical;

• Monitor competitors and market trends across paid social to spot new opportunities.

   

Experience you’ll need to bring:

• 2+ years of hands-on media buying on Facebook and TikTok (Google UAC is a plus), with a proven track record in regulated LATAM iGaming markets;
• Experience promoting products on white / regulated iGaming markets — or a strong background in white niches (mobile apps, gaming) with a clear understanding of platforms compliance;
• Confident work with Facebook Ads Manager and TikTok Ads Manager: campaign structure, Advantage+/ASC, bidding strategies, CBO/ABO budget distribution;
• Hands-on experience building and testing Look-A-Like and Custom audiences, with a clear sense of which source audiences actually scale;
• Experience with retargeting in Facebook: funnel logic, audiences, exclusions, and creative sequencing;
• Experience launching and scaling ROAS-based campaigns and understanding how conversion data quality drives algorithm performance;
• Understanding of how FB/TikTok algorithms behave over time: learning phase, signal quality, creative fatigue, incremental scaling instead of aggressive edits;
• Solid setup of tracking and attribution: Pixel, CAPI / server-side events, deep links, AppsFlyer / Adjust, S2S postbacks, Voluum or similar trackers;
• Comfortable with app-based acquisition: WebView / iOS / Android apps, MMP configuration, in-app event tracking;
• Understanding of core metrics: CPM, CPC, CTR, CPI, CPR, CPD, CPA, ROAS / ROMI, plus retention and LTV of acquired players;
• Experience working with budgets from $50,000+ per month, with a demonstrated ability to scale while keeping CPA profitable;
• Working knowledge of Meta and TikTok gambling policies: licensed advertiser setup, whitelisting, and healthy ad account structure;

• Upper-Intermediate level of English.

   

It’s a perfect match if you have those personal features:

• Analytical & Data-Driven mindset: enjoys diving into numbers, spotting trends, and making performance-based decisions;
• Detail-Oriented: carefully monitors campaign metrics, budgets, and compliance to avoid costly mistakes;
• Proactive & Results-Oriented: takes initiative, owns performance, and is constantly looking for ways to improve ROMI;

• Strong Communication & Collaboration Skills: able to clearly communicate ideas, strategies, and results within the team, works well with cross-functional teams (creative, product, CRM, compliance) to hit shared goals.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

We are the creators of a new fintech era!

Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.

We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.

Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as a Chief Information Security Officer!

Requirements:

• Executive Track Record: 7+ years of experience in executive security leadership (CISO, VP of Security, or Director of InfoSec) within hyper-growth global Fintech enterprises, Tier-1 Crypto Exchanges, Neobanks, or high-volume Web3 platforms.
• Hyper-Scale Expansion Experience: Proven history of maintaining enterprise-wide security continuity and deploying secure corporate frameworks during rapid global expansions, M&As, or multi-jurisdictional office rollouts.
• Business & Product Enabler Mindset: A definitive philosophy that elite cybersecurity is a business accelerator and the absolute foundation of user trust, rather than a bureaucratic bottleneck.
• 2026+ Deep Tech Acumen: Deep architectural understanding of decentralized networks, cryptographic primitives, smart contract vulnerabilities, cross-chain bridge risks, and the exploitation vectors of AI systems.
• Global Team Leadership: Exceptional ability to lead, mentor, and structurally scale an existing, highly autonomous, multinational team of security engineers, AppSec specialists, and compliance experts.
• Elite Credentials: Industry-standard certifications (e.g., CCISO, CISSP, CISM) combined with specialized blockchain security training are highly preferred.

Will be a plus:

• Regional Frameworks: Deep familiarity with SEC/CFTC mandates, and APAC/MENA regulatory frameworks.

Responsibilities:

Strategic Executive Governance & Leadership

• Global Security Strategy: Author, own, and execute the global cybersecurity roadmap aligned with the company’s commercial hyper-growth objectives.
• Executive Alignment: Serve as the primary liaison between the General Manager, C-level executives, and the Board, translating complex cyber risks into tangible business impact and strategic ROI.
• Financial Management: Oversee the global InfoSec department budget (including tooling, external audits, and headcount) and strategically direct capital into advanced R&D, defensive AI capabilities, and elite talent acquisition.
• Team Growth: Build, hire, mentor, and scale a world-class cybersecurity team as the company and product portfolio expand.
• Vendor & Supply Chain Security: Manage key vendor relationships (cloud providers, CSPM, HSM/MPC, SAST/DAST/SCA, PAM) and drive supply chain security initiatives (SBOM, dependency scanning).

High-Throughput Exchange Resilience & Global Expansion

• Architectural Advisory (Non-Liability): Be consulted on architectural resilience, zero-downtime fault tolerance, and secure throughput as our trading platforms scale and cross-chain volume grows exponentially. Provide expert advisory to the Engineering teams without assuming operational or legal liability for the core execution.
• Greenfield Blueprinting: Design and deploy comprehensive corporate and product security architecture frameworks from scratch for newly established global physical offices and regional entities.
• Regulatory Licensing: Partner with Legal and Compliance teams to build a secure, audit-ready infrastructure that enables the rapid acquisition of international licenses. Turn robust security into a market entry accelerator by ensuring continuous compliance with critical frameworks (e.g., ISO 27001, SOC 2, DORA, MiCA, PCI DSS, CCSS).

Infrastructure, Cloud, & Crypto Asset Security

• Multi-Cloud Posture: Own the multi-cloud security posture (AWS) and ensure critical cloud misconfigurations or High/Critical CVSS vulnerabilities are remediated within target SLAs.
• Web3 Infrastructure: Oversee Web3 infrastructure security, including blockchain nodes, RPC endpoints, and validators.
• Crypto Key Management: Oversee crypto key management architecture and operational execution (HSM, MPC, hot/cold wallet design, and key ceremonies) in compliance with W Group technical standards and shared platform architectures.
• Network & Endpoint Protection: Drive and continuously monitor network segmentation (ZTNA), endpoint protection (EDR), and data governance controls (DLP, data residency).

Application & Product Security (Web3 & DevSecOps)

• Product Security Culture: Maintain and champion a "Security-First" engineering ethos across cross-functional product teams, ensuring security design reviews occur at the ideation stage of every feature.
• Pipeline Coverage: Integrate DevSecOps engineers into product teams and enforce automated SAST/DAST/SCA coverage across all CI/CD pipelines, establishing mandatory security gates before production releases.
• Smart Contract Audits: Own the smart contract audit lifecycle, combining internal code reviews, automated scanning, and mandatory independent external audits before mainnet deployment.
• Defensive Programs: Run enterprise-wide threat modeling updates and lead continuous global Bug Bounty & Responsible Disclosure programs with specialized Web3-specific scopes (contracts, frontend, APIs).

Identity, Access, & Incident Management

• Lifecycle Automation: Own Identity & Access Management (IAM) strategy, including JML (joiner/mover/leaver) automation, SSO/MFA/passwordless, and identity federation for employees, contractors, and B2B partners.
• Privileged Access Management (PAM): Enforce zero-tolerance PAM controls for privileged access to production keys, cloud admin roles, and crypto infrastructure.
• Access Certification: Run mandatory quarterly access certifications for all critical environments and hot wallets.
• Incident Leadership: Lead response operations for high-stakes security incidents (e.g., smart contract exploits, cloud breaches, credential compromise) using automated playbooks, coordinating closely with Engineering, Legal, and Executive leadership.

2026–2028 Future-Proofing

• AI Security Governance (AI SecOps): Establish corporate guardrails for internal LLM agent deployments and build automated, AI-driven defensive systems capable of neutralizing autonomous attacks.
• Post-Quantum Cryptography (PQC): Drive the R&D and implementation roadmap for migrating exchange infrastructures and cold/warm user asset vaults to post-quantum cryptographic standards.

Working terms

Shape the Future – Build next-gen payment solutions at the intersection of crypto and finance.

Innovate & Create – Your ideas will help businesses integrate digital assets effortlessly.

Global Impact – Be part of a team driving financial innovation worldwide, shaping the future of payments across industries and borders.

Tech-Driven Culture – Join a team of fintech and blockchain enthusiasts pushing the industry forward.

Work-Life Balance & Well-being:

• Modern equipment.
• Comfortable working conditions, and an inspiring environment to help you thrive.
• 24 calendar days of paid leave.
• 5 calendar days of sick leave.
• Additional days off for national holidays.