Jobs at Djinni

We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organised and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

Nice to Have

• Previous experience in customer support, technical support, or a help desk environment
• Interest in or familiarity with live streaming, video, or sports broadcasting
• Exposure to ticketing systems, CRMs, or support tooling
• Basic understanding of APIs, web technologies, or streaming protocols

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our Lviv office. 

Responsibilities

• Lead and manage the support organisation, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organised with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience working cross-functionally with engineering, product, and commercial teams
• Familiarity with support tooling, ticketing systems, and incident management platforms

• Background in platform-as-a-service or B2B2C business models

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Team in UA is looking for a Support Shift Lead to lead 24/7 support team in Poland, as part of our expansion, alongside our core operations in Kyiv. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues
• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

Requirements

• 3+ years experience in technical support
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Highly organised with strong attention to detail, particularly around handovers and documentation

Nice to Have

• Previous experience leading or coordinating a team, even informally
• Experience with ticketing systems and support tooling
• Comfortable working rotating shifts as part of a 24/7 operation

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

About Us

We operate and scale complex, production infrastructure supporting multiple platforms across financial intelligence and media technology domains.

Our systems are data-heavy, API-driven, and customer-facing, with requirements around reliability, security, and predictable operations. The infrastructure spans multiple environments, services, and workloads, and continues to evolve as the platforms grow.

Role Overview

We are looking for a DevOps / Platform Engineer to own and improve AWS infrastructure, deployment pipelines, and operational foundations across our platforms.

This role is about making systems reliable, observable, secure, and maintainable without unnecessary complexity. You will work closely with engineering teams to ensure services are easy to deploy, operate, and scale.

What You Will Do

• Own and maintain AWS infrastructure across multiple platform
• Design and operate CI/CD pipelines for backend services and frontend deployments
• Improve reliability and consistency of deployments and environments
• Manage and evolve infrastructure as code (Terraform or equivalent)
• Set up and maintain monitoring, logging, and alerting
• Support and operate long-running Node.js services, with limited use of serverless functions (AWS Lambda)
• Support backend services with scaling, networking, and secrets management
• Manage environments (dev, staging, production) and access controls
• Partner with engineers to improve service operability and deployment hygiene
• Identify and reduce operational risk (security, cost, availability)
• Assist with incident response and root-cause analysis when needed
• Support containerized workloads and services running on AWS
• Operate and optimize Docker-based deployments
• Focus on cloud cost optimization, including compute sizing and utilization, storage and data transfer costs, observability-driven cost insights
• Support data infrastructure decisions and operations, including data lifecycle management and retention
• Reliability and scaling of data-heavy workloads

• Partner with engineering teams to improve efficiency of data ingestion and processing pipelines

   

What You Will Not Be Doing

• No people management
• No over-engineered internal platforms
• No unnecessary process overhead

Focus is on outcomes and reliability.

Required Skills & Experience

• 5+ years of experience in DevOps, Platform, or Infrastructure roles
• Strong, hands-on experience operating AWS-based infrastructure in production
• Experience supporting API-driven, customer-facing systems
• Solid experience with Docker and containerized workloads
• Experience building and maintaining CI/CD pipelines for backend and frontend services
• Strong experience with Infrastructure as Code (Terraform preferred)
• Proven ability to manage and optimize:
  • Compute resources
  • Storage
  • Networking
  • Environment separation (dev, staging, production)
• Experience with cloud cost optimization, including:
  • Resource sizing and utilization
  • Cost monitoring and analysis
  • Identifying and reducing unnecessary spend
• Experience supporting data-heavy systems, including:
  • Operating managed databases in AWS
  • Data reliability, scaling, and lifecycle considerations
• Strong understanding of:
  • Linux systems
  • Networking fundamentals
  • Security and access control (IAM, secrets management)

• Comfortable operating in early-stage, evolving environments with limited process

   

Nice to Have

• Experience supporting data-heavy or analytics platforms
• Experience operating PostgreSQL in production
• Familiarity with Docker and containerized workloads
• Experience with monitoring and observability tooling
• Security-first mindset

• Experience supporting multiple products or teams

   

What Success Looks Like in the First 90 Days

• Clear understanding of platforms infrastructure and deployment flows
• More predictable, lower-stress deployments
• Improved visibility into system health
• Reduced operational and security risk
• Engineering teams trust and rely on the platform

Requirements:

• 1–3 years of commercial development experience;
• Strong knowledge of JavaScript and TypeScript;
• Experience with Node.js and/or Bun.js;
• Experience with Vue.js is preferred; React is also acceptable;
• Good understanding of full-stack web application development;
• Understanding of WebSockets and real-time communication;
• Experience working with PostgreSQL;
• Good understanding of asynchronous programming;
• Confident working with the Git version control system;
• Strong analytical and problem-solving skills;
• Intermediate level of English.

Would be a plus:

• Experience with modern backend architecture and API design;
• Experience working with ORMs or query builders;
• Familiarity with deployment, CI/CD, and cloud environments;
• Experience building scalable products or SaaS platforms.
• Experience using AI tools for coding to improve productivity;

Responsibilities:

• Develop and maintain full-stack product features with attention to quality and performance;
• Participate in end-to-end development, from idea to production;
• Build both backend and frontend parts of the application;
• Work with real-time features using WebSockets;
• Deliver features quickly and efficiently.

Summary

Senior DevOps Engineer for large-scale production systems (Kubernetes, CI/CD, Azure, Terraform). Focus on infrastructure, automation, and release processes.

Challenges:

• Maintaining reliability of distributed systems, improving pipelines, and handling real production issues (scaling, debugging, security), with some mentoring responsibilities.
• The most critical requirements are Azure, Kubernetes, and IaC (Terraform).

About Company

• trading and investing platform that empowers users to invest, share, and learn.
• 20+ million registered users: Stocks, Crypto, and ETFs.
• Join our group of DevOps engineers, where we address large-scale challenges and drive innovation through cross-organizational projects.

Job Responsibilities:

• Lead and contribute to cross-organization DevOps projects.
• Establish and enforce best practices for DevOps and R&D teams.
• Research and evaluate new tools, technologies, and methodologies to improve DevOps processes.
• Develop and maintain scalable and resilient infrastructure solutions.
• Build and optimize CI/CD pipelines and deployment strategies.
• Work closely with R&D teams to enhance service reliability, scalability, and performance.
• Responsible for Kubernetes multi-cluster lifecycle management.

Requirements:

• 6+ years of hands-on experience in DevOps roles.
• Experience with the full application release cycle and best practices.
• Experience in managing and developing CI/CD process tools (GitHub Actions/ Jenkins).
• Strong understanding of infrastructure & operations, including storage, networking, computing, and cloud security (Azure preferred).
• Solid knowledge of Infrastructure as Code (IaC) tools such as Terraform.
• Proficiency in Linux scripting and other programming languages.
• Python (or other) development skills. Applied to automated processes.
• Scripting Skills at Bash \ Shell \ Python \ Powershell
• Hands-on experience with Kubernetes and containerized environments.
• Proven ability to work in a production environment, handling live system challenges such as performance, scalability, and security.
• Strong debugging skills with the ability to identify and resolve complex technical issues.
• Excellent self-management skills, with the ability to work independently in a dynamic environment.
• Leadership skills and mentoring others, with an understanding, and leading technical discussions within the team.
• Experience with CI/CD solution architecture based on development needs. Advantage:
• Previous experience as a Tech Lead.
• Experience with Terragrunt as an Infrastructure as Code tool.
• Experience with Service Mesh solutions.
• Experience with IDP (Internal Developer Platform).

Interview Process:

• Technical interview - 1 hour;
• Technical task from the client - 2 hours;
• Client's interview - 90 mins;
• Additional steps ( Security-MitDot test-30 mins, polygraph test).

We’re looking for an organic growth specialist (SEO & AI visibility) who actively uses AI tools and modern SEO approaches to drive organic growth for SaaS & tech clients.

You will fully own several client organic growth projects - from strategy to execution and results.

This includes managing priorities, implementing SEO initiatives, and using AI tools (provided by GrowPad) to automate workflows and improve performance.

An important part of the role is helping brands stay visible not only in Google search but also in AI overviews and other LLMs

Key Responsibilities

• Take full ownership of 3–5 SEO projects — from strategy and planning to execution and results
• Communicate results to clients and provide strategic recommendations
• Grow SEO traffic and inbound lead generation for B2B client projects
• Grow AI visibility of websites
• Make decisions regarding SEO/AEO strategy and project direction
• Stay up to date with the latest SEO/AEO trends and tactics
• Generate and test new growth ideas

Requirements

• 3+ years of experience as an SEO Specialist working with IT, SaaS, or B2B projects
• B1+ English level (English language speaking with some clients)
• Independence, proactivity, and full ownership of the project
• Strong prioritization skills and a result-oriented mindset
• Proven, measurable SEO results for B2B companies or English-language projects
• Expertise in:  Content marketing, Technical SEO, On-page SEO, Link building
• Ability to measure and analyze results using GA and other analytics tools
• Hands-on experience with top SEO tools (Ahrefs, Screaming Frog, etc.)
• Ability to build and implement effective SEO strategies
• Confident use of AI tools in daily work, like Claude
• Mandatory practical experience with AI-driven SEO strategies
• Proven experience in SEO process automation — must-have

What We Offer

Compensation:

• $1500–$2000 USD + bonuses (based on experience and skills)

Work Format:

• Remote work
• Full-time employment — 168 hours per month.
• Remote work with a flexible schedule: you plan your working hours while ensuring full involvement in projects and timely delivery of results.
• Opportunity to work with high-quality international projects
• Clear career growth and professional development paths
• Personalized motivation system
• Access to SEO education, knowledge sharing, and internal learning
• 50% compensation for professional courses and English learning
• Paid vacation and sick leave

Why GrowPad?

• Strong project management support and mentoring
• Friendly, supportive team environment
• Fast adaptation and full onboarding support
• Regular feedback for personal and professional growth
• A team united by shared goals and values
• Methodology & tooling available

📩 Ready to apply?

If you are a self-driven and proactive organic growth specialist and this role sounds like a great match for you, apply now! After reviewing your CV, we’ll send you a short form as the next step in the process.

Looking forward to meeting you! 🚀

We’re hiring a Security Backend Engineer for our Security Research group to build the systems that power our open-source intelligence efforts - ingesting public package ecosystems (NPM, PyPI), continuously monitoring them, and detecting malicious behavior at scale.
 

This role focuses on building the infrastructure behind large-scale open-source intelligence, package ecosystem monitoring, and supply chain threat detection. It is a highly autonomous individual contributor role with end-to-end ownership of projects, turning security research prototypes into scalable production systems.

Responsibilities

• Build scalable scraping and ingestion pipelines for public package registries such as NPM, PyPI, and similar ecosystems
• Design and maintain distributed systems using APIs, workers, queues, and databases
• Develop detection mechanisms for:
  • malicious install hooks
  • embedded binaries
  • obfuscation techniques
  • suspicious package behavior
• Build and improve risk-scoring algorithms to prioritize real threats
• Work closely with security researchers to productionize detection capabilities

Requirements

Must Have

• 5+ years of backend development experience with Python and/or Node.js / TypeScript
• Hands-on experience with large-scale scraping systems
• Strong knowledge of distributed architectures, including:
  • queues
  • workers
  • PostgreSQL
  • Redis
• Production experience with Docker / docker-compose
• Strong ownership mindset and ability to work autonomously

• Full professional English proficiency

   

Strong Advantage

• Malware analysis or reverse engineering experience
• Familiarity with ELF, PE, or Mach-O formats

• Background in security research or software supply-chain security

   

Nice to Have

• CTF participation
• Bug bounty experience
• OSCP / OSWE certifications
• Experience at companies in application security, supply-chain security, or developer security tooling
• Kafka and large-scale ETL experience

Технології, які використовуються на проекті:

FE: TypeScsript, Vue, Webpack, SCSS, Pug

BE: PHP, Bitrix, Laravel, DDD, Rest API

Обов'язки:

Розробка нових та доробка існуючих високонавантажених сервісів компанії

Інтеграція з сторонніми системами

Розробка та оптимізація SQL-запитів

Участь в плануванні архітектури сервісів, систем

Супровід розробленого ПО та вирішення технічних проблем

Технічний стек кандидата і основні вимоги:

PHP

(3+ роки)

Bitrix,

Frameless,

Elasticsearch,

Redis,

Vertica

Laravel framework

SOLID

(знання шаблонів проектування)

Rest API

MySQL, MSSQL

OOP,

Design Patterns,

Algorithms,

GIT,

RabbitMQ

Дополнительно: Gitlab/GitLab CI, Jenkins (Groovy, pipelines), daemon creating (fork, pthread), Linux based environment

Буде плюсом:

Bitrix та Bitrix24

досвід розробки навантажених проектів у кластерізованому та вискоінтегрованому середовищі.

Bitrix FrameWork (D7, ORM), performance optimization, daemon creating (fork, pthread), image processing, RabbitMQ, Linux based environment, Production + highload, Bitrix FrameWork (D7, ORM), PHALCON, daemon creating (fork, pthread), image processing, CI/CD, jenkins, ansible, Docker/Kubernetes, Linux administration, ElasticSearch

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.

• Corporate events, teambuildings, etc.

   

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.
 

Ідеально для тих, хто прагне:

• Працювати з ризик-алертами казино та платіжними ризиками в реальному часі;
• Виявляти фрод та підозрілу поведінку гравців;
• Аналізувати транзакції, платіжні методи та ризикові сигнали;
• Вирішувати ризик-кейси відповідно до внутрішніх процедур;
• Долучатися до покращення ризик-процесів та операцій;
• Працювати в позмінному графіку: 06:00–14:00 або 14:00–22:00, графік 5/2;
• Співпрацювати з командами Risk, Payments та іншими командами.
   

Досвід, який стане твоєю перевагою:

• 1+ рік досвіду в Risk, Fraud, Payments, Fintech або суміжних напрямах;
• Сильні аналітичні та числові навички;
• Досвід роботи з Excel / Google Sheets;
• Здатність швидко оцінювати ризики та приймати рішення;
• Рівень англійської — Intermediate.
   

Ми цінуємо:

• Високий рівень уваги до деталей;
• Структурне мислення;
• Здатність працювати як самостійно, так і в команді;
• Високий рівень відповідальності та надійності;
• Хороший тайм-менеджмент і вміння пріоритизувати задачі.
   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.
 

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
 

Perfect for those who aim to:

• Work with casino & payment risk alerts in real time;
• Detect fraud and identify suspicious player behavior;
• Analyze transactions, payment methods, and risk signals;
• Resolve risk cases based on internal procedures;
• Contribute to improving risk processes and operations;
• Work in rotating day and evening shifts: 06:00–14:00 or 14:00–22:00, 5/2 schedule;
• Collaborate with Risk, Payments, and other teams.
   

Experience you’ll need to bring:

• 1+ year of experience in Risk, Fraud, Payments, Fintech, or related fields;
• Strong analytical and numerical skills;
• Experience with Excel / Google Sheets;
• Ability to quickly assess risks and make decisions;
• At least an Intermediate level of English.
   

It’s a perfect match if you have those personal features:

• High level of attention to detail;
• Structured thinking;
• Ability to work both independently and as part of a team;
• High level of responsibility and reliability;
• Good time management and ability to prioritize tasks.
   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

We're looking for a Production Support Engineer with strong fullstack engineering skills to join our team. You'll ensure the reliability and stability of our payment processing platform while actively contributing to improvements across the entire stack. This role blends reactive incident response with proactive development work to build more resilient systems.
Responsibilities
 

• Monitor, triage, and resolve production incidents across our distributed payment systems
• Investigate and troubleshoot issues across frontend, backend, and infrastructure layers
• Develop and deploy fixes, patches, and improvements directly—not just escalate
• Perform root cause analysis and implement permanent solutions to prevent recurrence
• Build and maintain internal tooling, dashboards, and automation to improve observability
• Configure and manage CloudWatch alarms, dashboards, and log insights queries
• Maintain and enhance GitHub Actions workflows for CI/CD pipelines
• Collaborate with product engineering teams on system reliability and performance optimization
• Maintain and improve runbooks, alerting rules, and incident response procedures
• Participate in on-call rotation to provide 24/7 support coverage

Requirements

• 4+ years of software engineering experience with at least 2 years in a support or SRE-adjacent role
• Strong proficiency in C# and .NET (ASP.NET Core, Entity Framework)
• Frontend development experience with React
• Experience with AWS services (EC2, ECS, Lambda, S3, RDS, SQS)
• Proficiency with AWS CloudWatch for logging, metrics, alarms, and dashboards
• Experience with CloudWatch Logs Insights for querying and analyzing application logs
• Proficiency with GitHub Actions for building, testing, and deploying applications
• Experience writing and maintaining CI/CD workflows including automated testing, environment deployments, and release management
• Solid understanding of SQL and NoSQL databases (SQL Server, PostgreSQL, MongoDB)
• Experience with RESTful API design and debugging
• Strong troubleshooting skills across the full application stack
• Excellent communication skills for incident coordination and cross-team collaboration

Nice to Have

• Experience in fintech or payment processing
• Familiarity with containerization and orchestration (Docker, ECS/EKS)
• Knowledge of message-driven architectures (SQS, RabbitMQ)
• Experience with Infrastructure as Code (Terraform)
• PCI-DSS compliance experience

Overview
Bead is hiring a mid–senior level DevOps / Infrastructure Engineer to professionalize and
scale our production cloud environment.
We are transitioning from build-stage infrastructure to production-grade reliability. This role
will own AWS scalability, CI/CD resilience, infrastructure security monitoring, incident
response discipline, and cloud cost optimization.
This is a hands-on execution role supporting production systems at scale, not a consulting or
advisory position.

Key Responsibilities
· Design and scale AWS infrastructure for production reliability
· Standardize CI/CD pipelines (GitHub Actions focus)
· Own Terraform-based Infrastructure as Code
· Implement high-availability and disaster recovery strategies
· Establish incident response procedures and runbooks
· Improve monitoring, alerting, and observability
· Triage AWS security alerts (GuardDuty, Config, CloudTrail)
· Optimize cloud spend (Reserved Instances, Spot, right-sizing)
· Reduce executive dependency for infrastructure operations

Required Qualifications
· 3–5 years hands-on AWS DevOps experience
· Experience supporting production systems at scale
· Experience working with US-based startups or scale-ups
· AWS Certification (Solutions Architect Associate or Developer Associate minimum)
· Strong Terraform proficiency
· Strong GitHub Actions experience
· Docker experience (Kubernetes or ECS preferred)
· Monitoring tools (CloudWatch, Prometheus/Grafana)
· Scripting in Python or Bash

Preferred Qualifications
· AWS DevOps Professional, SysOps, or CKA certification
· Serverless architecture experience (Lambda, API Gateway)
· Multi-cloud exposure (GCP/Azure)
· CDN/Edge experience (CloudFront, Cloudflare, Vercel)

What Success Looks Like
· Standardized and resilient CI/CD pipelines
· Improved production stability and lower MTTR
· Formal incident response documentation
· Reduced cloud costs through optimization
· Scalable, production-ready infrastructure architecture
 

*Important

IST time zone
 

Looking for a place where your skills actually matter and your results define your growth? 

This role will challenge you to think more critically, learn more effectively, and take on greater ownership. In return, it will grow you faster than anywhere else. If you want a team that cares about results and each other, you might love this role.

Hey 👋, I’m Roma, co-founder of UM | Shopify Marketing Agency that helps e-commerce brands scale with data-based performance marketing, customer retention, and high-converting creative strategy. You can check out my Instagram account to get to know me better.

We work with worldwide Shopify stores making $100k-$300k/month in revenue, managing daily ad budgets from $100 to $1,000+.

Since 2020, my co-founder and I have been building an agency driven by passion, care for businesses, integrity with people, and a deep commitment to justice.

Now we’re looking for a Media Buyer who’s not afraid of hard work, loves e-commerce, and wants to take their skills to the next level.

What we offer:

• Salary starts at $1,500/month during the adaptation period, then switches to a revenue share model based on the projects you manage (avg. $1,500 — $3,000).
• Remote-first & flexible. Work from anywhere, anytime. Need a midday gym break? Go for it.
• We respect your time. No weekend work, no Slack messages at midnight, and real vacations.
• Official employment & taxes covered. 24 paid vacation days per year.
• Personal Development Plans (PDPs) with clear growth goals and mentorship to hit them. 50%-100% coverage for courses, books, and professional development.
• We provide everything you need for your setup. That includes a laptop, monitor, chair, and more (if needed).
• A strong, supportive team culture built on honesty, ambition, and shared goals.

What you’ll be doing:

• Manage and scale Meta Ads / Google Ads for e-commerce projects — starting with 2−3 accounts during your first 30 days, growing to 6−8 as you ramp up.
• Work closely with our Head of Unit and Design / AI team to build performance-driven creative systems.
• Communicate directly with clients, translating their goals into growth strategies.
• Analyze data, track performance, and optimize based on unit economics, CAC, LTV, and BE ROAS.
• Push creative angles, test hypotheses, and bring new ideas to the table.
• Work systematically, testing and scaling what moves the needle.
• Take responsibility for results, not just execution.

Who we’re looking for:

• Hands-on e-commerce experience with at least 1 year in Meta Ads / Google Ads.
• Experience with Western markets (US, EU, UK).
• Strong skills in creative strategy, unit economics, client communication.
• You can communicate with clients directly in English (both written and spoken) and confidently explain your decisions and results.
• A data-first mindset. You see patterns, understand cause-and-effect relationships, and make decisions based on data, not guesswork.
• You’re a team player, ready to learn from others, share your knowledge, and grow with the company.

And most importantly: you own your accounts end-to-end, you raise problems before they become emergencies, and you don’t blame the design team when CTR drops. Responsibility and creativity are non-negotiable in our culture.

How our hiring process works:

• Fill out the application form: https://forms.gle/S4Wo8G85RX1qbxen9
• If we see a match, you’ll get a test task to showcase your skills.
• We invite the strongest candidates to a live interview with the co-founder (me) and our Head of PPC.
• If there’s a spark, you’re in.

📌 Important: We only review candidates who fill out the application form — this helps us understand your experience before the interview. The form: https://forms.gle/S4Wo8G85RX1qbxen9

I review every application and reply to the candidates we’d like to move forward with.

Looking forward to seeing your name on the list 😉

Roman, co-founder at UM

We are looking for an experienced PPC Specialist to join our growing e-commerce team and help scale performance marketing campaigns across European and North American markets.

Responsibilities

• Launch, manage, and optimize PPC campaigns across:
  • Google Ads
  • Meta Ads (Facebook & Instagram)
  • Microsoft/Bing Ads
• Manage performance marketing for Shopify-based e-commerce stores
• Optimize campaigns for ROAS, CPA, CAC, conversion rate, and revenue growth
• Conduct keyword research, competitor analysis, audience segmentation, and A/B testing
• Build and optimize shopping campaigns, Performance Max, retargeting, and dynamic ads
• Analyze campaign performance and prepare actionable reports and recommendations
• Collaborate with design, content, product, and development teams to improve conversion funnels and landing pages
• Monitor tracking accuracy using:
  • Google Analytics 4
  • Google Tag Manager
  • Meta Pixel
  • Conversion APIs
• Manage advertising budgets efficiently across multiple regions and campaigns
• Stay updated on digital advertising trends, platform changes, and best practices

Requirements

• 3+ years of hands-on PPC experience in e-commerce
• Strong experience working with Shopify stores
• Proven experience managing campaigns for EU and US markets
• Deep understanding of:
  • Google Ads ecosystem
  • Meta Ads Manager
  • Shopping feeds and Merchant Center
  • Attribution models and analytics
• Experience scaling campaigns with measurable performance results
• Strong analytical and data-driven mindset
• Experience with conversion tracking setup and troubleshooting

• English level: Intermediate+ or higher

   

Nice to Have

• Experience with Klaviyo, Hubspot, email marketing, or CRM integrations
• Experience in subscription-based e-commerce products
• Understanding of SEO basics and CRO principles
• Experience with multilingual or international stores

What We Offer

• Opportunity to work on international e-commerce projects
• Flexible remote work environment
• Competitive compensation
• Direct impact on business growth and marketing strategy
• Fast-moving team with freedom to test and implement ideas

Project:   inkposter.com   -  Digital art frame

If you are passionate about performance marketing, scaling Shopify stores, and driving measurable business growth across global markets — we’d love to hear from you.