Jobs at Djinni

About the Role
 

We are looking for a Junior Promo Manager to support the execution and optimization of promotional campaigns within our iGaming platform.

In this role, you will be responsible for bonus operations, coordinating cross-functional tasks, monitoring campaign performance, and ensuring the smooth execution of promotional activities. You will work closely with Product, CRM, Analytics, Customer Support, and Development teams.

This is an excellent opportunity for someone who wants to grow into a Promo Manager role in the future.
 

Responsibilities

• Configure and launch bonus campaigns and promotional mechanics.
• Process bonus requests and credit bonuses through the CRM system.
• Create and maintain bonus configurations and promotional settings.
• Coordinate tasks with Product, CRM, Analytics, Customer Support, and Development teams.
• Monitor implementation timelines and ensure timely delivery.
• Analyze the performance of promotional campaigns and prepare reports.
• Monitor bonus usage and identify bonus abuse or suspicious activity.
• Support analysts by preparing requirements for bonus calculations and reporting.
• Maintain documentation related to bonus processes and promotional activities.
• Keep records of active promotions and bonus programs.

Requirements

• 1+ year of experience in the iGaming industry.
• Understanding of promotional mechanics, including Welcome Bonuses, Cashback, Free Spins, Loyalty Programs, Referral Programs, etc.
• Experience working with CRM systems (Customer.io, Bloomreach, BetB2B, or similar is a plus).
• Good knowledge of Excel or Google Sheets.
• Understanding of bonus-related metrics such as Wagering, ROI, Bonus Cost, and Margin.
• Experience working with task management systems (Jira, Asana, YouTrack, or similar).
• English level: Intermediate (B1+) or higher.
• Strong analytical skills and attention to detail.

Nice to Have

• Experience with bonus abuse prevention and fraud detection.
• Experience preparing analytical reports and performance reviews.
• Knowledge of Confluence or other documentation tools.
• Experience working in cross-functional teams.

What We Offer

• Remote work.
• International iGaming environment.
• Opportunities for professional growth and career development.
• The chance to grow into a Promo Manager responsible for your own region.
• A collaborative and supportive team focused on delivering high-quality products.

About TEKTELIC

TEKTELIC is a global leader in LoRaWAN IoT, providing carrier-grade gateways, sensors, and end‑to‑end solutions for Industrial, Building Automation, Asset Tracking, and Medical IoT. Our solutions help enterprises reduce costs, improve operations, and scale reliably across thousands of connected devices.
 

About the Role

This role combines commercial coordination and inside sales support with hands-on logistics execution, ensuring accurate quoting, efficient order processing, and seamless shipment management - from factory to warehouse and onward to the customer.

You will act as a key point of coordination between customers, the EU sales team, and internal operations, taking ownership of orders from quote through to final delivery.
 

This is a fast-paced, detail-oriented role with significant ownership, ideal for someone building a career in operations, supply chain, or commercial delivery within a product-based organization.

Working hours: 9 AM-6 PM Kyiv time.
 

Key Responsibilities

Sales & Order Management

• Prepare, issue, and manage quotations, RFQs, and RFPs in coordination with the EU sales team
• Validate product configurations, pricing, and commercial terms on quotes and orders
• Enter and manage customer orders in the ERP system with a high degree of accuracy
• Serve as a primary point of contact for customer inquiries related to quotes, orders, and delivery status
• Follow up on submitted RFQs/RFPs and support sales pipeline progression
• Maintain and update customer records including contact, shipping, and billing information
   

Logistics & Delivery Execution

• Plan, initiate, and coordinate shipments across key logistics flows:
  • Factory → Warehouse
  • Factory → Customer
  • Warehouse → Customer
• Coordinate with freight forwarders, warehouses, and internal teams to execute shipments
• Monitor order and shipment status, proactively addressing delays or issues
• Ensure all shipping and delivery documentation (commercial invoices, packing lists, etc.) is accurate and complete
• Support export compliance and customs documentation as required
• Communicate delivery schedules and status updates to customers and internal stakeholders
   

Operations Coordination

• Track and update order and purchase order status within ERP
• Coordinate with production, supply chain, and finance teams to ensure timely order fulfillment
• Identify and resolve order, shipment, or documentation discrepancies
• Contribute to continuous improvement of order management and logistics processes
   

Required Skills & Qualifications

• 2+ years of experience in order management, logistics coordination, delivery coordination, or finance
• Experience supporting B2B customers, ideally across European markets
• Practical understanding of order-to-cash processes and supply chain/logistics workflows
• Experience coordinating domestic and international shipments
• Experience with ERP systems 
• Strong communication and customer service skills across time zones
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Structured, problem-solving mindset

What We’re Looking For

• A proactive, hands-on specialist who takes full ownership of orders from quote to delivery
• Someone comfortable balancing commercial support with operational execution
• A strong communicator who effectively bridges customers, sales, and operations
• A reliable team player aligned with EU working hours and able to support a distributed team
   

What we offer

• Ongoing opportunities and personal growth in a leading Canadian company
• Competitive compensation + PE accounting support
• Well-being program (250 USD per year)
• Opportunity for career growth in the dynamic field of IoT
• Collaborative and innovative work environment
• Paid Time-off and an additional week off during Christmas Holidays
• Flexible work setup (Kyiv office or remote in Kyiv) and a supportive, international team
• Health insurance
• Engaging social events

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv — you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Job Description:

Join our PwC team to collaborate on various projects for some of the most recognized companies worldwide. As a Power Automate Developer, you will support the development and configure pre-built Power Platform solutions (Power Apps, Power Automate) according to guidelines.

Key Responsibilities:

• Design and develop business applications and workflows using Microsoft Power Platform (Power Apps, Power Automate);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Integrate Power Platform solutions with Microsoft services such as SharePoint, Dataverse, and Office 365;
• Troubleshoot, support, and continuously improve existing applications and workflows;
• Ensure efficient and scalable solutions while working independently to solve problems.

Key Requirements:

• Minimum of 2 years of hands-on experience working with Microsoft Power Automate.
• Proven experience in automating workflows using Power Automate.
• Strong understanding of integrations with other Microsoft services such as SharePoint, Dataverse, and Office 365.
• Ability to collaborate effectively with business stakeholders to gather requirements and translate them into technical solutions.
• Skills in troubleshooting, supporting, and optimizing existing Power Automate solutions.
• Strong problem-solving abilities and the capability to work independently.
• English language proficiency at B2 level or higher (mandatory).

Policy statements:
www.pwc.com/ua/uk/about/privacy.html

Playtech‘s Marketplace and Engagement Games Product Team is looking for an experienced Fullstack Team Leader with strong full-stack web development background, excellent communication skills, and a proven ability to lead teams and deliver reliable, maintainable, customer-facing software.

Team Leader will lead the engineering team responsible for two established Playtech products: Marketplace, a casino content management product, and Engagement Games, a real-time gaming campaigns product.

The role combines engineering leadership, people management, and hands-on technical understanding. The Team Lead will guide the team in delivering high-quality full-stack solutions, support technical decision-making, improve engineering practices, and ensure effective collaboration with Product, Architecture, QA, DevOps, Delivery Management, and other teams.

Your influential mission. You will... 

• Lead and coordinate the full-stack engineering team.
• Own day-to-day progress tracking, and risk management.
• Work closely with Product, Architecture, QA, DevOps, Delivery Management, and external teams.
• Converting product requirements and business priorities into clear, well-defined technical tasks and structured delivery plans.
• Participate in solution design, technical discussions, architectural reviews, and implementation planning.
• Ensure effective engineering practices: code review, testing, documentation, CI/CD, observability, and production readiness.
• Mentor and coach engineers through feedback, technical guidance, code review, and regular communication.
• Improve team processes, engineering workflows, release predictability, and overall team efficiency.
• Contribute hands-on when needed in complex investigations, troubleshooting, or critical delivery situations.

Components for success. You...

• Bring 7+ years of professional software engineering experience, preferably in full-stack web development.
• Have 2+ years of experience in a leadership role, such as Team Lead, Engineering Lead, Tech Lead, Development Lead, or similar.
• Demonstrate strong experience with modern JavaScript / TypeScript web applications.
• Possess solid practical knowledge of React, Redux, ES6+, HTML5, CSS3, Node.js, REST APIs, MongoDB, and Redis.
• Have experience delivering customer-facing or business-critical web applications.
• Show a strong understanding of full-stack architecture, performance, testing, CI/CD, and production support.
• Have experience working with highly available, performance-sensitive, distributed, or event-driven systems.
• Are experienced in Agile environments and collaborating with cross-functional and distributed teams.
• Demonstrate strong ownership, accountability, and an engineering leadership mindset.
• Are able to lead people, delivery, and technical discussions effectively.
• Apply good technical judgment and guide teams toward simple, maintainable solutions.
• Communicate clearly with both technical and non-technical stakeholders.
• Show strong planning, prioritization, dependency management, and risk communication skills.
• Have the ability to mentor engineers and support their professional growth.
• Take a pragmatic approach to balancing delivery timelines, quality, and long-term product health.
• Pay high attention to detail and bring a collaborative, constructive approach to feedback and conflict resolution.

You'll get extra points for...

• Experience improving engineering processes, delivery metrics, release predictability, or team performance.
• Experience with frontend architecture, reusable component libraries, design systems, or micro-frontends.
• Experience in gaming, gambling, casino platforms, campaign management, or real-time engagement products.
• Experience with observability, monitoring, logging, and production incident analysis.

Thrive in a culture that values...   

• Technical excellence and engineering ownership.
• Initiative-taking and confident decision-making.
• Strong team environment and the ability work with the most recent market-leading technologies.
• Initiative-taking and confident approach at the workplace.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.
• Active lifestyle and mental well-being, supported through sports classes, master classes, and monthly well-being activities.
• Medical insurance.
• Paid vacation days, sick leaves and national holidays.
• Fully-equipped cosy office space located in the city centre (Gulliver, “Palats Sportu” metro station).

MARKETPLACE & ENGAGEMENT GAMES PRODUCT TEAM

Our team is dedicated to two of Playtech's products - Marketplace, a platform for managing casino content, and Engagement games - a promotional tool for creating and monitoring real-time gaming campaigns. Both products are stable and well-established, with Engagement games offering seamless integration and customization for engaging player campaigns. Marketplace simplifies the management of casino content, providing tools to access marketing assets and manage game certificates. We thrive in a friendly and collaborative environment, engaging in full stack development using JavaScript technologies like React, Redux, ES6+, and Node.js. Some of our responsibilities include maintaining client-facing and server-side applications, writing high-quality, scalable code, participating in the software development lifecycle, collaborating with other departments for ensuring smooth deployments, and refining internal processes.

Tech stack: React, Redux, ES6+, TypeScript, Node.js, MongoDB, Redis, REST APIs.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

🌟Company Overview

Chern & Co is a growing European corporate services company specialising in company formation, accounting, tax registration, and compliance support in Ireland and soon the UK.

We work with international entrepreneurs, startups, SMEs, and e-commerce businesses helping them establish and manage companies across Europe.

🔥Position Overview

This position is ideal for someone who is detail-oriented, structured, and motivated by building relationships and helping potential clients find the right services. There is a clear development path for this role to become a Junior Sales Consultant and Sr Sales Expert. If you are an ambitious sales professional you can grow with Chern & Co.

📌 Employment Details

Location: Remote (Worldwide)

Employment Type: Full-Time, Permanent. Independent contractor

Schedule aligned with Ireland (GMT), with some flexibility

Requirements

💥 Requirements

● 2+ years of experience in sales, lead generation, customer support or business development

● Strong English communication skills (written & spoken) as this role involves daily communication with international entrepreneurs, founders, and business owners in English.

● Understanding of B2B sales funnels and lead qualification

● Experience with CRM systems (HubSpot, Bitrix24, Zoho, etc.)

● Experience with inbound client communication and outbound prospecting, conducting qualification calls, and booking meetings.

● Organized, proactive, and comfortable with KPIs

Responsibilities

💫 Key Responsibilities

● Work with inbound leads from LinkedIn, website, and marketing campaigns

● Conduct qualification calls and identify client needs

● Book meetings for Sales Consultants

● Reach out to potential clients via email, LinkedIn, and phone

● Maintain follow-ups and manage leads in CRM

● Help move prospects through the sales pipeline

Would be a plus

💡Nice to Have

● Experience in SaaS, B2B services, or online sales

● Additional languages (German, Spanish, Chinese, etc.)

● Ambition to grow into a closing / Sales Consultant role

Working terms

💼 What We Offer

● Competitive global salary (€1,000–€1,300/month base) plus performance-based

incentives.

● On-target earnings (OTE) with commission/bonuses.

● Full onboarding, scripts, and CRM training

● Career growth toward Junior Sales Consultant / Client Manager roles

● International remote team and flexible work environment

● Mentorship from experienced sales and marketing professionals

● 100% remote work within a professional, fast-growing European team.

👉 Perfect opportunity for someone who wants to grow from SDR into a closing role and work with international B2B clients.

Your time matters to us.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a PSP Manager to take ownership of day-to-day payment operations and performance across assigned platforms, brands, streams, and GEOs. We are looking for a detail-oriented and analytical professional who can monitor payment performance, work closely with PSPs and internal teams, identify issues, and proactively improve payment stability and efficiency.
 

📅 Your daily adventures include:

• Own the day-to-day operation and performance of payment solutions across assigned platforms, streams, brands, and GEOs;
• Manage operational communication and relationships with PSPs, payment partners, aggregators, and platform representatives, including participation in discussions around commercial and operational conditions, coverage, limits, and service improvements;
• Monitor payment method availability, stability, and key performance metrics, including approval rate, decline rate, deposit success rate, Reg2Dep, and payment method conversion, and promptly respond to performance deterioration or disruptions;
• Analyze payment performance by platform, brand, GEO, provider, payment method, currency, BIN, issuer, and transaction type; identify the main causes of failed or declined transactions and implement improvements;
• Build, maintain, and optimize payment routing, cascading, fallback, and prioritization logic, including BIN-level analysis and identification of issuer-, provider-, and GEO-specific performance issues;
• Identify operational and technical bottlenecks affecting deposit and withdrawal flows and coordinate their resolution with internal teams, platforms, and external payment partners;
• Lead the integration and launch of new PSPs and payment methods, including cards, alternative payment methods, and cryptocurrency solutions, coordinating requirements, configuration, testing, launch readiness, and post-launch monitoring;
• Validate cashier functionality, payment redirects, transaction processing, payment method availability, limits, currencies, and GEO restrictions before and after launch;
• Manage payment-related tasks and incidents through Asana, Jira, platform service desks, and other applicable systems; act as the primary point of contact for operational and technical payment incidents, ensuring timely escalation and clear status updates until resolution;
• Monitor PSP performance against agreed operational expectations and initiate corrective actions when performance, stability, or service quality is insufficient;
• Cooperate with Risk & Fraud Prevention, Customer Support, VIP, Product, Retention, Technical, QA, and Analytics teams on payment-related cases and improvement initiatives, including transaction-level investigation of player payment issues;
• Maintain an up-to-date payment method matrix and payment documentation covering brands, GEOs, platforms, providers, currencies, limits, availability, provider information, error descriptions, escalation contacts, operational instructions, and troubleshooting procedures;
• Prepare regular and ad hoc payment performance reports and use dashboards, back offices, monitoring tools, and transaction reports to identify trends, incidents, provider stability issues, performance gaps, implemented improvements, and areas requiring management attention;
• Proactively recommend and implement solutions aimed at improving payment stability, scalability, customer experience, and the overall financial performance of the Company.

🧭 What makes you a great match:

• 2+ years of relevant experience as a PSP Manager or in a similar payments-focused role;
• Hands-on experience with fiat payments, bank transfers, and cryptocurrency;
• Experience with payment monitoring and analysis of approval rates and transaction performance;
• Strong analytical skills and ability to work with payment performance data;
• Experience with BI and reporting tools; Tableau is highly preferred;
• Strong attention to detail and ability to stay focused when working with large amounts of operational and payment data;
• Proactive and initiative-driven approach to work;
• Strong discipline and ability to consistently follow up on ongoing tasks and issues;
• Good communication skills and ability to collaborate with different stakeholders;
• Willingness to learn, develop, and deepen expertise in payments;
• Experience in iGaming is a plus, but not a strict requirement.
   

Benefits

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 5 days on / 2 days off, with rotating days off.
  Three shifts: 15:00–00:00 / 11:00–20:00 / 08:00–17:00.

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.
 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.
 

Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations.
 

📅 Your daily adventures include:

• Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels;
• Verify players and review relevant account, transaction, and communication history;
• Categorize and prioritize inquiries according to established procedures;
• Resolve standard player inquiries independently within your area of responsibility;
• Provide accurate information regarding account access, deposits, withdrawals, KYC, bonuses, Free Bets, games, geographical restrictions, and technical issues;
• Perform basic troubleshooting before escalating payment, website, account, or game-related issues;
• Handle standard VIP inquiries and escalate exceptional cases, compensation requests, and high-risk disputes to the VIP team;
• Identify Responsible Gambling concerns, suspicious or unauthorized activity, possible account compromise, and other critical cases;
• Apply account restrictions or other actions when authorized by established procedures;
• Prepare clear and complete escalations with all relevant information, completed checks, and required actions;
• Keep players informed and maintain communication until the case is resolved or taken over by the responsible team;
• Accurately document actions taken and prepare shift handovers for unresolved, high-priority, and critical cases;
• Protect players’ personal, financial, and account information;
• Follow approved procedures and communication templates without providing unconfirmed information or making promises on behalf of other teams;
• Report recurring issues, system errors, and knowledge gaps to the Customer Support Team Lead;
• Participate in training, quality reviews, and coaching sessions.

🧭 What makes you a great match:

• Previous experience in Customer Support, preferably within iGaming, fintech, payments, or another high-volume digital environment;
• English proficiency at B1-B2 level;
• Strong written communication and customer service skills;
• Basic understanding of deposits, withdrawals, KYC, bonuses, account restrictions, and Responsible Gambling;
• Ability to follow procedures, decision trees, and escalation rules;
• Strong attention to detail and ability to handle several conversations simultaneously;
• Ability to remain calm, professional, and solution-oriented when dealing with complaints and sensitive cases;
• High level of responsibility, discipline, and ownership;
• Willingness to work 12-hour day and night shifts, including weekends and public holidays.

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a  to join our team!


Requirements:

• - At least 2 years of B2B sales experience in iGaming, digital marketing, media buying, or affiliate marketing
  - Strong understanding of performance marketing, including paid traffic, CPA/RevShare models, funnels, KPIs, LTV, and ROI
  - Ability to conduct consultative sales calls, present services, and clearly communicate value propositions
  - Confident spoken and written English
  - Strong discipline in CRM usage, pipeline management, and sales forecasting
  - Experience working with different types of clients, from small businesses to large iGaming operators

• Will be plus:

  - Existing network of contacts within the iGaming industry
  - Experience selling performance-based models (CPA, RevShare, Hybrid)
  - Participation in iGaming conferences (SiGMA, iGB, SBC, etc.)

• Soft Skills:

  - Ability to quickly navigate complex and non-standard situations
  - Strong relationship-building and client management skills
  - Ability to work effectively in a fast-paced, high-communication environment
  - Strategic thinking combined with a hands-on approach

• Responsibilities:

  - Prospect and acquire new iGaming clients (brands and operators)
  - Conduct initial discovery calls and qualify leads
  - Present the agency, its services, and case studies
  - Develop tailored marketing strategies based on client goals, channels, business models, and budgets
  - Close deals, launch partnerships, and drive upsell opportunities
  - Coordinate with media buying, affiliate, and operations teams
  - Manage CRM, track deal stages, and maintain accurate sales forecasts
  - Participate in industry conferences and work with inbound and offline leads

Our benefits to you:

• An exciting and challenging role in a fast-growing group of companies, with the opportunity to work alongside a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and other business areas
• A collaborative and inspiring work environment with passionate experts and leaders who foster a friendly culture and a success-driven mindset
• Modern offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan, with the flexibility to work remotely or on-site while building valuable professional connections
• Modern corporate equipment based on macOS or Windows, with additional equipment provided when needed
• Paid vacation, sick leave, personal days, and additional days off
• Corporate health insurance program to support your well-being
• Employee referral program with bonus opportunitie
• Learning and development programs, including regular internal training, compensation for external education, and attendance at international professional conferences
• Mentoring and coaching rewards program
• Free in-house English courses
• In-house Travel Service
• A wide range of internal activities, including an employee platform with quests, gamification, gifts, and company news, as well as RedCore clubs for movie, book, and pet lovers, and themed office events
• Corporate events and team-building activities

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Sales Manager (B2B digital marketing) to join our team!

Requirements:

- At least 3 years of B2B sales experience in iGaming, digital marketing, media buying, or affiliate marketing;
- Strong understanding of performance marketing, including paid traffic, CPA/RevShare models, funnels, KPIs, LTV, and ROI;
- Ability to conduct consultative sales calls, present services, and clearly communicate value propositions;
- Confident spoken and written English;
- Strong discipline in CRM usage, pipeline management, and sales forecasting;
- Experience working with different types of clients, from small businesses to large iGaming operators.

Will be plus:

- Existing network of contacts within the iGaming industry
- Experience selling performance-based models (CPA, RevShare, Hybrid)
- Participation in iGaming conferences (SiGMA, iGB, SBC, etc.)

Responsibilities:

- Prospect and acquire new iGaming clients (brands and operators)
- Conduct initial discovery calls and qualify leads
- Present the agency, its services, and case studies
- Develop tailored marketing strategies based on client goals, channels, business models, and budgets
- Close deals, launch partnerships, and drive upsell opportunities
- Coordinate with media buying, affiliate, and operations teams
- Manage CRM, track deal stages, and maintain accurate sales forecasts
- Participate in industry conferences and work with inbound and offline leads

Our benefits to you:

- Modern corporate equipment based on macOS or Windows and additional equipment are provided;

- Paid vacations, sick leave, personal events days, days off;

- Referral program — enjoy cooperation with your colleagues and get the bonus;

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

- Rewards program for mentoring and coaching colleagues;

- In-house Travel Service;

- Multiple internal activities;

- Other benefits could be added based on your location.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Security specialist to join our team!

Requirements:

- Higher education in Law or Economics.
- At least 3 years of experience in HR/internal and economic security within private enterprises.
- Proven experience in background checks of individuals and legal entities.
- Previous experience in law enforcement is a strong advantage.
- Knowledge of security systems and protocols.
- Experience collaborating with polygraph specialists.
- Strong experience working with databases.
- Proficient PC user.
- Russian or Ukrainian language - C1 and above
- Fluent English, including spoken communication.
- Willingness to travel abroad to ensure security at exhibitions and conferences.

Responsibilities:

- Conduct regular risk assessments to identify vulnerabilities and threats affecting the holding’s assets.
- Respond promptly to security-related incidents, including investigation and corrective measures.
- Prepare security status reports, analyze incidents, and develop recommendations for improvement.
- Collaborate with other departments to integrate security considerations into business processes.
- Ensure protection of personal data (GDPR compliance) and trade secrets.
- Conduct background checks during recruitment and support exit processes.
- Organize security measures during corporate events, exhibitions, and conferences.

Our benefits to you:

- Modern corporate equipment based on macOS or Windows and additional equipment are provided;

- Paid vacations, sick leave, personal events days, days off;

- Referral program — enjoy cooperation with your colleagues and get the bonus;

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

- Rewards program for mentoring and coaching colleagues;

- In-house Travel Service;

- Multiple internal activities;

- Other benefits could be added based on your location.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Team Lead SEO to join our team!

Requirements:

• Minimum 1 year of experience in a leadership role;

• 3–5 years of commercial experience in the iGaming industry;

   

  SEO Expertise:

• Deep understanding of how search engines work;
• Expert knowledge of ranking factors and Google algorithms, with the ability to adapt to updates;
• Experience in developing and implementing SEO strategies;
• Experience working in highly competitive niches;
• Experience managing large-scale projects;
• Ability to analyze traffic trends, identify causes of drops, and create recovery plans;
• Experience with iGaming-specific SEO challenges: blocks, dropped domains, migrations, satellite sites, cloaking;
• Ability to conduct technical audits and effectively define tasks for development teams;

• Experience with A/B testing of SEO hypotheses: ideation, execution, and evaluation;

   

  Strategic Thinking:

• Ability to build long-term SEO strategies;
• Understanding the impact of SEO on business metrics;
• Ability to identify growth opportunities and implement them;
• Data-driven decision-making skills;

• Strong understanding of business priorities;

   

  Team & Project Management:

• Experience managing an SEO team (or mentoring specialists);
• Skills in developing and growing team members;
• Experience conducting performance reviews and setting development goals;
• Hiring and evaluation skills;
• Ability to allocate projects based on team capacity and competencies
• Experience overseeing multiple projects simultaneously (focus on management rather than execution);
• Backlog management skills: prioritization, timeline control, and risk management;
• Ability to delegate effectively with quality control (without micromanagement);
• Process Management:
• Ability to implement best practices;
• Ability to improve team efficiency;
• Experience in process standardization.

Responsibilities:

    Project Performance Management:

• Oversee the development and execution of SEO strategies across projects;
• Identify and scale growth opportunities;
• Ensure achievement of KPIs across all SEO projects within the team
• Conduct regular audits of project status: rankings, traffic, and business metrics;
• Detect performance drops in a timely manner and organize recovery actions;

• Forecast results and adjust strategies proactively;

   

  SEO Team Management:

• Coordinate and manage SEO specialists (Senior, Middle) to achieve project KPIs;
• Distribute projects based on expertise level, workload, and growth areas;
• Ensure quality control of specialists’ work;
• Conduct regular 1:1 meetings;
• Drive the professional development of the team;
• Participate in hiring and onboarding of new employees;
• Provide high-level quality control of presale audits;

• Conduct performance reviews: competency assessment and goal setting;

   

     Process Management:

• Implement and maintain best practices within the team;
• Ensure all SEO activities are executed systematically, on time, and aligned with KPI achievement;
• Standardize and control project documentation
• Improve team efficiency;

• Identify process bottlenecks and initiate improvements;

   

  Budget & Resource Management:

• Monitor project expenses within the approved budget;
• Evaluate the efficiency of budget allocation;
• Cross-Functional Collaboration;
• Product team;
• Development team;
• Content team;
• Linkbuilding team;
• Marketing team;
• Management.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We’re looking for a Senior Microsoft Dynamics 365 CE Developer to join a project focused on extending and maintaining an existing, heavily customized Dynamics 365 Customer Engagement solution.

What you’ll do:

• Develop and maintain customizations for Dynamics 365 CE / CRM
• Work with C#/.NET, plugins, Custom APIs and Dataverse SDK
• Design and optimize Dataverse data models
• Develop JavaScript/TypeScript form scripts and PCF controls
• Work with Model-driven Apps and Power Platform
• Build and maintain integrations with Azure services and external systems
• Troubleshoot production issues and optimize performance
• Manage solutions and ALM across Dev/Test/Prod environments
• Perform data migrations and work with security configurations
• Make technical decisions and independently estimate and break down tasks

Requirements:

• 5+ years of experience with Dynamics 365 CE / CRM
• Strong C# / .NET experience
• Solid knowledge of Microsoft Dataverse
• Experience with JavaScript / TypeScript
• Experience with PCF, React
• Strong understanding of Dynamics 365 Model-driven Apps
• Experience with Power Automate
• Knowledge of Dynamics 365 security model
• Experience with REST / Web API, OData, FetchXML
• Experience with Azure Service Bus, Webhooks, Azure Functions
• Knowledge of Entra ID / Azure AD, OAuth 2.0
• Experience with performance optimization and troubleshooting
• Experience with data migration tools such as Configuration Migration Tool, KingswaySoft / SSIS or Data Import Wizard
• English - B1+

Nice to have:

• Power Pages / Portals
• Git, Azure DevOps / GitHub Actions, Power Platform Build Tools, pac CLI
• Azure Functions, Logic Apps, Key Vault, Application Insights, API Management
• SQL Server, Azure Synapse Link / Microsoft Fabric
• Dynamics 365 Sales, Customer Service or Field Service
• Dual-write / Dynamics 365 F&O integrations
• FakeXrmEasy, EasyRepro or Playwright
• SSRS / FetchXML reporting, Power BI