Jobs at Djinni

Location: European Union Only (EU-based candidates)
Work Format: Remote
English: Strong working proficiency
Eligibility: EU residency and work authorization verification required

About the Role

We are looking for an experienced CAD Automation Specialist to develop, optimize, and maintain automation solutions for engineering and mechanical design workflows using Siemens NX and NXOpen API.

This role combines software development expertise with a strong understanding of CAD systems, mechanical engineering processes, and engineering automation.

The ideal candidate has hands-on experience building CAD automation tools, integrating engineering applications, and improving the efficiency and reliability of design workflows.

Key Responsibilities

CAD Automation & Development

• Design, develop, and maintain CAD automation solutions using Siemens NX and NXOpen API.
• Build custom applications, scripts, and tools using C# and C++.
• Automate repetitive engineering and mechanical design processes.
• Develop integrations between CAD systems, databases, and other engineering applications.
• Troubleshoot and optimize existing CAD automation solutions.

Software Engineering & Quality

• Design and implement reliable, maintainable software components.
• Develop automated tests to ensure application quality and stability.
• Work with SQL databases for data management and integration.
• Apply version control and software development best practices.
• Participate in code reviews, debugging, and technical documentation.

DevOps & Release Automation

• Work with Azure DevOps for development workflows and CI/CD.
• Implement and maintain automated build and release processes.
• Improve deployment reliability and software delivery efficiency.
• Support continuous integration and testing of CAD automation solutions.

Engineering Collaboration

• Analyze business and technical requirements.
• Collaborate with mechanical engineers, designers, and software development teams.
• Translate engineering requirements into technical automation solutions.
• Identify opportunities to improve CAD workflows and engineering productivity.

Requirements

• Proven commercial experience in CAD automation and engineering software development.
• Strong hands-on experience with Siemens NX and NXOpen API.
• Solid programming skills in C# and C++.
• Experience working with SQL databases.
• Practical knowledge of automated software testing.
• Experience with Azure DevOps.
• Strong understanding of version control systems.
• Experience with build and release automation.
• Background or practical experience in mechanical design and engineering workflows.
• Strong requirements analysis and problem-solving skills.
• Ability to work independently and collaborate with engineering teams.
• Strong English communication skills.

Nice to Have

• Experience developing custom CAD plugins or engineering applications.
• Familiarity with PLM/PDM systems and engineering data management.
• Knowledge of manufacturing processes and mechanical design standards.
• Experience optimizing complex CAD workflows.
• Understanding of CI/CD practices for engineering software.

What We Offer

• Opportunity to work on technically challenging CAD automation solutions.
• Collaboration with experienced software and mechanical engineering professionals.
• Hands-on involvement in engineering process optimization.
• Opportunity to contribute to automation architecture and development practices.

Location & Eligibility

Applications are accepted from candidates based in European Union countries only.

Candidates must be prepared to provide documentation confirming their location and legal eligibility to work, as required for the project.

Interested?

If you have strong Siemens NX/NXOpen expertise, solid C# and C++ development skills, and experience automating mechanical engineering workflows, we would love to hear from you!

Apply now to discuss the opportunity.

Engagement: Full-time
Location: EU (mandatory)
English: Upper-Intermediate (B2)
Availability: Full-time
 

About the Role

We are looking for an experienced Back End Engineer to join our team and work on a project using Python and FastAPI.

We need an engineer who can independently manage the entire backend development lifecycle — from understanding requirements and designing solutions to implementation, testing, deployment, and production support.
 

Requirements

• Commercial experience with Python and FastAPI in production.
• Hands-on experience with asyncio, Dependency Injection, and background tasks.
• Strong knowledge of PostgreSQL, including transactions, locking, indexes, and safe migrations.
• Experience implementing authentication and authorization using OAuth2/OIDC and JWT.
• Understanding of stateless services and backend architecture principles.
• Production experience with AWS or Azure.
• Daily use of AI-powered development tools such as GitHub Copilot, Cursor, Claude, or similar.
• Ability to work autonomously, translate requirements into technical solutions, make engineering decisions, write tests, and deliver features to production.
   

Nice to Have

• Experience with Redis.
• Knowledge of Hasura and GraphQL.
   

Important Details

• Candidates must be physically located in an EU country.
• Full-time availability is required.
• English level: Upper-Intermediate (B2) or higher.

Engagement: Full-time
Location: EU (mandatory)
English: Upper-Intermediate (B2)
Availability: Full-time
 

About the Role

We are looking for an experienced Full Stack Engineer to join our team and work on a project using a modern technology stack.

We are looking for an engineer who can independently manage the entire development lifecycle — from understanding requirements and designing solutions to testing, deployment, and production support.
 

Requirements

• Commercial experience with Python  in production.
• Hands-on experience with asyncio, Dependency Injection, and background tasks.
• Strong knowledge of PostgreSQL, including transactions, locking, indexes, and safe migrations.
• Experience implementing authentication and authorization using OAuth2/OIDC and JWT.
• Understanding of stateless services and backend architecture principles.
• Production experience with AWS or Azure.
• Daily use of AI-powered development tools such as GitHub Copilot, Cursor, Claude, or similar.
• Ability to work autonomously, translate requirements into technical solutions, make engineering decisions, write tests, and deliver features to production.
   

Additional Requirements for the Full Stack Role

• Confident Middle-level experience with React.
• Commercial experience with TypeScript.
• Hands-on experience with Next.js.
   

Nice to Have

• Experience with Redis.
• Knowledge of Hasura and GraphQL.
   

Important Details

• Candidates must be physically located in an EU country.
• Full-time availability is required.
• English level: Upper-Intermediate (B2) or higher.

At Point2Web, you join a performance-driven marketing company focused on delivering real results for advertisers.
Since 2019, we’ve been building scalable growth systems that combine media buying, creative production, and CRO into one integrated structure. We work directly with leading platforms like Meta, TikTok, Google, and Snapchat, and operate where performance truly matters inside the advertising ecosystem itself.
What makes Point2Web different is how we work:
Excellent service. Total commitment. Driving innovation. Focus on the team. Openness & honesty.
We are structured by vertical expertise, which means you collaborate with professionals who understand the exact monetization models, compliance sensitivities, and scaling mechanics of the markets they operate in.
If you’re looking for an environment where expertise is valued, performance is engineered, and growth is continuous, Point2Web is built for you.

We’re looking for a Junior Client Partner to join the Client Partners team. This is an entry point into client partnership: you’ll start by building a qualified sales pipeline, researching potential clients, identifying decision-makers, and preparing personalized outreach, while working closely with the Client Partner and gradually taking on more client-facing responsibilities. You’ll also maintain accurate CRM records and support prospecting and follow-ups around industry events.
 

Requirements:

• 1+ year of experience in lead generation, SDR/BDR, or a similar sales support role.
• Experience researching companies and decision-makers using LinkedIn, industry databases, company websites, and other relevant sources.
• Ability to identify relevant prospects based on target verticals, geographies, platforms, and ideal customer profile (ICP) criteria.
• Hands-on experience with sales automation tools (e.g., LinkedIn Sales Navigator, Apollo, Lemlist, or similar).
• Strong research and analytical skills, with the ability to understand a prospect’s business model, advertising activity, and potential needs.
• Ability to write clear, personalized outreach messages and follow-ups.
• Strong attention to detail when maintaining prospect lists, contact information, and CRM records.
• Proactivity, persistence, and a results-oriented approach.
• Strong organizational and time management skills, with the ability to handle multiple research and outreach activities at once.
• Ability to collaborate effectively with the Client Partner and other team members.
• Upper-Intermediate English (B2) or higher.
• Interest in growing into a full Client Partner role.
   

Key Responsibilities:

Prospecting and research

• Research and identify potential clients based on the company’s target verticals, geographies, platforms, and ICP criteria.
• Build and maintain prospect lists using LinkedIn, industry databases, conference participant lists, company websites, and other relevant sources.
• Identify relevant decision-makers and collect accurate contact information.
• Research prospects’ products, business models, advertising activity, markets, and potential needs.

Outreach and client communication

• Prepare personalized outreach messages, introductions, and follow-ups for potential clients.
• Run outreach together with the Client Partner via LinkedIn, email, Telegram, and other relevant channels.
• Follow up with prospects according to the agreed sales cadence.
• Help reactivate old leads and reconnect with existing clients when relevant new opportunities arise.

Industry events

• Research conference participants, sponsors, exhibitors, and speakers to identify relevant prospects and prepare target lists for upcoming industry events.
• Support pre-conference outreach and meeting scheduling.
• Assist with post-conference lead processing and follow-ups.

CRM and sales operations

• Create and regularly update leads, contacts, activities, and deal information in the CRM, keeping prospect data and communication history accurate.
• Support the Client Partner with routine documentation related to the sales process (e.g., NDAs, contract preparation).
• Meet agreed KPIs for qualified prospects, positive replies, booked meetings, and sales opportunities generated.
   

What we offer:

• A clear growth path toward the Client Partner role.
• Mentorship from an experienced Client Partner and gradual involvement in client calls and negotiations.
• Three time slots of working hours in the office: from 11:00 to 20:00, from 12:00 to 21:00, or from 13:00 to 22:00 (EEST time zone).
• A transparent motivation and rewards system. Compensation package: Fix rate + % of profit.
• Medical insurance after six months of successful work.
• 20 working days of Time off + 3 Free days + 3 days of Health-related absence per year.
• English classes tailored to your current level.
• Full remote and optional visiting of our offices 
• Increasing the professional level with courses, training, certifications, and conferences.

We are looking for a Software Engineer - Software Engineer - Identity & Access Management to join our team.

Key Responsibilities:

• Design, develop, and maintain high-throughput, low-latency identity services, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and session management and federation;
• Implement and scale modern authentication and authorization protocols (OAuth 2.0, OpenID Connect, JWT assertions,..);
• Write clean, concurrent, and highly performant backend code primarily in Golang to support our rapidly growing user base;
• Utilize your DevOps background to deploy, manage, and monitor identity services;
• Act as the subject matter expert on authentication and guide other engineering teams on securely integrating with our identity platform;
  Design and maintain solutions involving custom and standard identity providers, like KeyCloak and AWS Cognito.
   

What we are looking for:

• Solid understanding of web security, and user identity in the context of federated authentication;
• Proven experience as a software engineer building complex, distributed backend systems, with a strong, demonstrated proficiency in Golang and gRPC;
• Deep conceptual understanding and practical experience with modern authentication flows, authorization frameworks, and cryptographic fundamentals (e.g., OAuth2, OIDC, RBAC,..);
• Hands-on experience with modern infrastructure tooling. You should be comfortable with cloud platforms (AWS,..), container orchestration (Kubernetes), and Infrastructure as Code (Terraform, Terragrunt, Tofu,..);
• A solid grasp of secure coding practices, common web vulnerabilities (OWASP Top 10), and how to mitigate them at the architectural level;
• The ability to design scalable systems that can handle massive throughput without compromising on latency or security;
• You can explain complex security and architectural concepts to both technical and non-technical stakeholders, driving consensus across teams.

We offer

• Maximum flexibility;
• Professional trainings, conferences and certifications;
• Corporate events and benefits;
• Professional literature;
• English courses.

🔌 QA Automation Engineer (Networking): Test the Switches That Power Data Centers

The challenge:

Every cloud service, every stream, every transaction travels through a data center network, and somewhere in that network, a switch has to forward the right packet to the right place, every single time.

Our client builds networking technology for data center infrastructure. Its software implements Layer 2 and Layer 3 switching and routing: VLANs, forwarding, tunneling, traffic controls, and more. Validation has to cover multiple software layers, physical and virtual devices, and successive generations of hardware.

And “can we configure the switch?” is only the beginning. You’ll need to prove that features behave correctly, that existing capabilities stay compatible, and that new functionality and performance targets are met. That takes engineers who understand how switches and routers work beneath the configuration layer, both to design effective tests and to find out why something failed.

Your role:

You’ll join a distributed Automation and QA team as an individual contributor, owning your work from the first feature discussion through planning, implementation, review, and long-term maintenance. You’ll work closely with developers to understand new networking features and turn their requirements into reliable, Python-based automated tests.

The role combines two things: validating features, and owning the infrastructure that makes validation possible. You’ll improve automation libraries and tools, integrate tests into CI/CD, investigate execution failures, and reuse existing code where it makes sense. Team members review CI results and take responsibility for failures in the areas they know best.

What you’ll do:

• Define test plans, test cases, and validation procedures for new networking features
• Build and maintain Python test automation and the libraries behind it
• Design and improve automation infrastructure, tools, and processes
• Clarify feature behavior and test requirements with developers and stakeholders
• Validate L2 and L3 functionality on physical and virtual switches and routers
• Integrate tests into CI/CD pipelines and make their execution more reliable
• Analyze results and tell product defects apart from automation or environment issues
• Debug execution problems and keep tests current as features and hardware evolve
• Document findings so issues can be tracked through to resolution

What you bring:

• 5+ years in networking-focused engineering, with deep knowledge of switch or router functionality beyond device configuration
• Experience developing and troubleshooting Python-based test automation and its infrastructure
• Strong understanding of L2 and L3 networking: switching, routing, VLANs, forwarding, ACLs, QoS, tunneling
• Hands-on work with physical and virtual L2/L3 switches or routers
• Working knowledge of Linux and CI/CD tools and methodology
• Ability to investigate complex, low-level failures and drive them to resolution

• Clear, structured communication and the ability to work independently while supporting cross-functional partners

   

Bonus points:

✦ Reading or programming in C or C++ to investigate the software under test
✦ Docker, Ansible, or Vagrant
✦ Networking test equipment experience or professional networking certifications

Why us:

• 20 days of vacation per year, plus official national holidays in your country of residence
• Full accounting and legal support in all countries where we operate

• Fully remote model with a powerful workstation and co-working space when you need it

   

If you love knowing exactly what happens inside a switch, and proving it with code, let’s talk.

We are looking for an experienced Senior Data Engineer / Analytics Engineer to join an established, long-term project within the private sector.

The role combines hands-on data engineering with analytics engineering, focusing on building and maintaining scalable data pipelines, developing data models, and supporting business intelligence solutions.

The ideal candidate has strong experience with Google Cloud Platform (GCP), BigQuery, Python, and SQL, and can independently deliver reliable, production-ready data solutions.

Requirements

Core Requirements — High Priority

1. 5+ years of experience in Data Engineering, Analytics Engineering, or similar roles.
2. Google Cloud Platform (GCP) & BigQuery — strong hands-on experience developing and maintaining cloud-based data solutions.
3. Python & SQL — advanced proficiency in building, optimizing, and maintaining production data pipelines.
4. Apache Airflow — practical experience with workflow orchestration, scheduling, and monitoring data pipelines.
5. ETL/ELT & Data Warehousing — solid understanding of data integration, transformation processes, and data warehouse architecture.

Analytics & BI — Medium Priority

1. Data Modeling — experience with dimensional modeling, curated data models, and semantic layers in BigQuery.
2. Power BI — experience developing semantic models, datasets, and business intelligence reports.
3. API Integrations — experience integrating external data sources and third-party APIs into data pipelines.

Infrastructure & Engineering Practices

1. Docker & Google Cloud Run — experience deploying, managing, and troubleshooting containerized workloads.
2. Git & CI/CD — experience with version control, code reviews, automated deployments, and maintainable code practices.
3. Documentation & Collaboration — ability to work independently, document technical solutions, and share knowledge with the team.

Responsibilities

• Design, develop, and maintain production-grade data pipelines using Python and SQL.
• Build and optimize data processing solutions on GCP and BigQuery.
• Develop and manage data orchestration workflows using Apache Airflow.
• Integrate external data sources through third-party APIs.
• Design and maintain curated data models, dimensional models, and semantic layers in BigQuery.
• Develop and support Power BI semantic models and reporting solutions.
• Deploy, monitor, and troubleshoot containerized workloads using Docker and Google Cloud Run.
• Ensure data quality, pipeline reliability, and performance.
• Follow engineering best practices, including Git workflows, CI/CD, code reviews, and technical documentation.
• Collaborate with internal data and business teams to support ongoing analytics initiatives and the BI roadmap.

Project Details

This is an opportunity to join an existing, long-term private-sector project with an established cloud-based data platform.

🏢 About the company

We are a Ukrainian e-commerce company developing our own brands in the seeds and gardening niche for the US market. Our business covers the entire product journey, from production and logistics to online sales.

Our primary marketplace is Amazon US, with additional sales channels including Etsy, eBay, Walmart, TikTok Shop, and Shopify.

Our approach combines data-informed decisions, structured processes, and fast execution.

🚀 About the role

We are looking for a Senior SMM Manager to build a cohesive social media function for our brands and strengthen their connection with US customers.

This is a new role with ownership of both strategy and execution. Your goal will be to grow brand awareness and turn social media activity into measurable traffic, conversions, and sales.

A significant share of our audience is aged 50+, so content and communication should reflect their interests, expectations, and purchasing behavior.

❗ We are considering only candidates who speak Ukrainian or Russian for day-to-day team communication.

🔍 Requirements

✅ At least 5 years of social media marketing experience, including at least 2 years managing accounts targeting US audiences.

✅ Proven US market results and a strong understanding of local language, cultural references, and how audiences respond to different content formats.

✅ Experience promoting physical products through DTC, e-commerce, or marketplaces. Your portfolio should include product brands; experience limited to services or B2B projects is insufficient.

✅ Experience developing social media strategies from scratch and putting them into practice.

✅ A thorough understanding of TikTok, Instagram, Facebook, and Pinterest algorithms and organic growth mechanisms.

✅ Ability to connect content performance with traffic, conversions, and sales, alongside reach and engagement metrics.

✅ Experience working with US creators, including sourcing, briefing, UGC approvals, and whitelisting.

✅ Familiarity with US seasonality and key calendar moments, including Mother’s Day, Memorial Day, back-to-school, Black Friday, and the spring gardening season.

✅ Confident use of AI tools for content creation and trend research.

✅ Upper-Intermediate English (B2) or higher, with the ability to write copy and subtitles independently without an editor.

✅ Ability to assess business needs, prioritize independently, and translate strategy into specific actions.

✅ A university degree.

➕ Nice to have

🔹 An established network of US influencers and creators.

🔹 Experience generating sales through TikTok Shop.

🔹 Experience using Pinterest in Home & Garden or Lifestyle categories.

🔹 Experience with Amazon Posts and Brand Store.

🔹 Understanding of Google and Facebook advertising tools.

⚙️ Responsibilities

📈 Strategy and brand communication

❇️ Audit the brands’ current social media presence, assess business needs, and identify growth opportunities.

❇️ Develop and execute a strategy across TikTok, Instagram, Facebook, Pinterest, and Amazon Posts.

❇️ Define brand positioning and messaging tailored to the products and target audience.

❇️ Align social media initiatives with the broader marketing strategy in collaboration with marketing, design, and e-commerce teams.

🎨 Content and production

❇️ Manage the content calendar and maintain a consistent publishing schedule.

❇️ Identify US trends and viral formats, adapting relevant ideas to the brands’ products and audiences.

❇️ Develop concepts for videos, short-form content, posts, and visuals.

❇️ Write English copy and subtitles that feel natural to US consumers.

❇️ Coordinate content production, preparing briefs for designers, video makers, and creators and overseeing delivery.

❇️ Incorporate seasonal themes, holidays, and peak demand periods into content planning.

🤝 Creator partnerships

❇️ Find relevant US influencers and build productive partnerships.

❇️ Manage UGC production from the initial brief and concept approval through to final deliverables.

❇️ Coordinate content usage permissions and whitelisting with the PPC team.

📊 Analytics and optimization

❇️ Track reach, engagement, audience growth, traffic, and social media’s contribution to sales.

❇️ Test new formats and growth hypotheses, evaluate results, and refine the approach.

❇️ Monitor US competitors and identify opportunities to strengthen the brands’ market presence.

🤝 Team and collaboration

You will have access to support from 5 Amazon designers and a website SEO specialist.

A separate PPC team manages Google and Facebook advertising. You will collaborate with them, while independently setting up paid campaigns is not a requirement for this role.

🎁 What we offer

🚀 Long-term ownership of in-house brands

Work closely with the products, shape their presence in the US market, and see the impact of your decisions over time.

🧠 Autonomy and fast decisions

Space to introduce ideas and implement improvements, with straightforward decision-making and no lengthy approval chains.

📚 Learning and professional development

Access to current courses and conferences to deepen your expertise in international e-commerce.

📈 Room to grow

The opportunity to contribute to building a team and developing a department in the future.

🚀 Ready to turn your US social media experience into measurable growth for product brands? Apply now — we would love to learn about your experience and results.

🏢 About the company

We are a Ukrainian DTC company in the Beauty & Makeup niche, growing in the US market with both an online presence and physical retail locations.

We are focused on scaling our Amazon business through sales growth, improved profitability, and product portfolio development. Our current catalog is compact, with products in the mid-price segment and plans for further expansion.

The primary focus is Amazon US, with Walmart as an additional marketplace. Experience with Walmart will be an advantage.

🚀 About the role

We are looking for a Brand Manager Amazon to take full ownership of our Amazon business and responsibility for achieving its financial goals.

You will develop and execute a growth strategy, manage sales and profitability, improve content and promotion, oversee inventory, and resolve operational and technical issues.

This role involves hands-on work with the account and products, independent decision-making, and coordination of the specialists supporting our Amazon business.

Our existing team includes a PPC specialist, a marketing department, designers, an analytics team, automation specialists, and a Project Manager. A dedicated SEO specialist may also be hired if needed.

The main focus is growing the existing assortment and improving its performance. New product launches are also part of the role but take place periodically.

❗ Preference will be given to candidates who speak Ukrainian or Russian for day-to-day team communication.

💼 Working conditions

🏡 Format: Remote.

⏳ Employment: Full-time.

🌴 Paid vacation.

📅 Paid public holidays.

🛠️ The company provides the services and tools needed for your work.

🔍 Requirements

✅ At least 2 years of hands-on Amazon experience, preferably 3+ years.

✅ Experience with Amazon US and independently managing an Amazon business.

✅ Demonstrated results in growing sales and improving profitability.

✅ A comprehensive understanding of Amazon operations, including PPC, SEO, listing optimization, analytics, pricing, and inventory management.

✅ Understanding of P&L and unit economics, with the ability to calculate profitability accounting for advertising spend, fees, logistics, and storage costs.

✅ Experience resolving complex Amazon issues, including account and listing suspensions or blocks.

✅ Ability to analyze performance, identify the causes of problems, and turn findings into a concrete action plan.

✅ Ability to coordinate specialists across different functions while remaining hands-on with account operations.

✅ An entrepreneurial approach, independent decision-making, and ownership of commercial results.

➕ Nice to have

🔹 Experience with Walmart.

🔹 Experience in Beauty, Makeup, or Cosmetics.

🔹 Experience with products in the mid-price segment.

🔹 Experience scaling a small Amazon catalog.

⚙️ Responsibilities

📈 1. Strategic planning and sales management

❇️ Develop and execute a marketplace sales strategy, primarily focused on Amazon US, to achieve revenue, profit, and market share targets.

❇️ Forecast sales, set revenue targets, and develop action plans to achieve them.

❇️ Analyze the product portfolio, manage the assortment, and oversee product lifecycles.

❇️ Organize new product launches on Amazon in line with assortment expansion plans.

🎨 2. Content and product listing management

❇️ Establish and manage the listing optimization process, including writing SEO-optimized titles and descriptions and selecting keywords to improve product visibility.

❇️ Coordinate photo and video content production, ensuring high-quality product presentation that meets brand standards and Amazon requirements.

❇️ Run A/B tests on descriptions, titles, and images, evaluate their effectiveness, and implement changes to improve conversion.

📣 3. Advertising and promotion management

❇️ Launch promotions and sales events, including coupons, Lightning Deals, and other promotional tools.

❇️ Take responsibility for advertising performance in collaboration with the PPC specialist, covering Amazon PPC, Sponsored Brands, Sponsored Display, and Video Ads.

❇️ Manage the advertising budget and its allocation across campaign types to maximize returns.

❇️ Analyze CTR, ACoS, TACoS, and ROI, and identify and implement advertising strategy improvements together with the PPC specialist.

❇️ Manage influencer partnerships through Creator Connections, Levanta, and other tools within and outside the Amazon ecosystem.

❇️ Communicate directly with influencers, provide briefs and clear technical specifications, and ensure deliverables align with brand goals.

📦 4. Inventory management and logistics

❇️ Monitor FBA inventory levels and ensure timely replenishment.

❇️ Plan shipments and prepare replenishment orders for Amazon fulfillment centers based on demand and delivery lead times.

❇️ Prevent overstock and stockouts.

💰 5. Pricing and profitability management

❇️ Contribute to pricing strategy optimization, taking competitors, seasonality, and the company’s profit targets into account.

❇️ Monitor and adjust prices.

❇️ Calculate discounts and promotional offers, ensuring their effectiveness and profitability.

❇️ Monitor sales profitability, accounting for advertising spend, Amazon fees, logistics, and storage costs.

❇️ Analyze P&L and unit economics and use these calculations to inform commercial decisions.

📊 6. Analytics and reporting

❇️ Analyze key performance indicators, including sales, conversion, returns, advertising spend, logistics costs, and storage costs.

❇️ Prepare weekly and monthly reports for management on sales and overall Amazon business performance.

❇️ Analyze customer behavior, reasons for returns, and negative reviews, and identify actions to reduce them.

❇️ Identify bottlenecks in business processes and implement improvements to Amazon sales operations.

⭐ 7. Customer experience and reputation management

❇️ Monitor reviews and customer questions, ensure feedback is addressed, and track customer satisfaction.

❇️ Maintain strong seller and product ratings and resolve customer issues.

❇️ Address negative reviews by resolving the underlying causes of dissatisfaction and submitting justified removal requests when there are valid grounds.

❇️ Manage review generation using tools and methods that comply with Amazon policies.

🤝 8. Process management and cross-functional collaboration

❇️ Coordinate with marketers and designers to create photos, videos, and graphics for product listings and advertising campaigns.

❇️ Work with logistics and procurement teams to ensure timely delivery of products to Amazon fulfillment centers.

❇️ Align pricing policies, promotions, and advertising budgets with the finance department.

❇️ Collaborate with legal and accounting specialists on tax compliance and Amazon’s regulatory requirements.

❇️ Coordinate with the analytics and automation teams and the Project Manager on Amazon-related tasks.

🛠️ 9. Technical issue resolution and account monitoring

❇️ Resolve disputes and issues with Amazon, including account and listing suspensions, payment problems, and FBA service issues.

❇️ Create and manage Amazon Seller Central support tickets to resolve technical and operational issues.

❇️ Check that products meet Amazon requirements for certification, packaging, and platform policies.

❇️ Regularly monitor Seller Central notifications, warnings, and blocks, and maintain account health.

❇️ Track changes to Amazon policies and promptly adapt processes and the account to updated requirements.

🎁 What this role offers

🚀 Impact on Amazon business growth

The opportunity to implement your ideas for increasing sales, improving profitability, and developing the brand in the US market.

🤝 Team support

Collaboration with specialists in PPC, marketing, design, analytics, and automation to achieve shared business goals.

🧠 Autonomy and ownership

End-to-end responsibility for the Amazon business, with the opportunity to set priorities, propose improvements, and put them into practice.

🚀 If you have hands-on experience managing an Amazon business, understand its economics, and know how to turn analytics into sales and profit growth, we would love to hear from you!

We are looking for an Account Manager to build and develop long-term relationships with mid-size and growing client accounts and contribute to revenue growth.

Responsibilities:

• Build and maintain strong, long-term relationships with assigned clients.
• Identify client needs and support upsell and cross-sell initiatives.
• Ensure smooth service delivery in close cooperation with engineering teams.
• Monitor account health, client satisfaction, and operational performance.
• Proactively identify risks and escalate them when necessary.
• Conduct regular check-ins and performance review meetings with clients.
• Support commercial discussions and contract renewal processes.
• Contribute to revenue growth through account development initiatives.
• Identify client needs and support upsell and cross-sell initiatives.

Requirements:

• 2+ years of experience in Account Management IT industry (preferrably outsource).
• Proven experience in managing commercial conversations and supporting upsell initiatives.
• Strong communication and relationship-building skills.
• Ability to understand client business needs and translate them into clear, actionable requests for delivery teams.
• Experience working with cross-functional teams (delivery, finance, recruitment).
• Strong problem-solving skills and a client-oriented mindset.
• English level: Upper-Intermediate or higher.
  
  What you’ll get:
• Flat hierarchies and short decision paths, openness to new ideas.
• Flexible working schedule.
• Reimbursement for professional certification.
• Annual paid vacation — 18 working days.
• Paid sick leave — 10 working days.
• English classes.
• IT club card — applicable to the Lviv region.
• Sport classes compensation.
• Comfortable office locations or remote work.
   

Hiring Process:

• HR Interview
• Test task
• Interview with AM Team Lead
• Interview with Head of Delivery

The successful candidate will act as the authoritative representative and proxy for the client, taking full ownership of the SAP S/4HANA migration. This is a highly senior, strategic role where you will operate strictly "as the client," actively directing, guiding, and steering external implementation partners rather than merely coordinating them.

You will ensure that the system integrators deliver exactly to the business requirements, quality standards, and timelines. This role requires a powerful combination of deep SAP Materials Management (MM) architectural expertise, authoritative project leadership, and the gravitas to challenge vendors, drive technical decisions, and align executive stakeholders across multiple countries.

Key Responsibilities

• Strategic Migration Leadership: Take full ownership of the SAP S/4HANA migration from the client’s perspective, driving the project roadmap and ensuring the implementation strategy aligns strictly with overarching business goals.
• Vendor Direction & Governance: Actively guide, steer, and challenge external implementation partners and System Integrators (SIs). Hold vendors fully accountable for their deliverables, timelines, and solution quality.
• Business Requirements Ownership: Act as the ultimate bridge between the business and the SIs. Gather, validate, and dictate business requirements, ensuring the vendors' proposed SAP solutions do not deviate from the client’s best interests.
• SAP MM Functional Authority: Serve as the final escalation and approval point for SAP MM functional designs, solution configurations, and implementation deliverables. Validate that the vendor's architectural choices are robust and scalable.
• Executive Stakeholder Management: Act as the primary, high-level point of contact for executive business stakeholders, IT leadership, and the management teams of the implementation partners.
• Risk & Issue Mitigation: Proactively anticipate project bottlenecks, manage complex dependencies, and enforce aggressive action plans when vendors fall behind schedule.
• Cross-Country Alignment: Drive the harmonization of business processes and SAP solutions across international landscapes, firmly managing local pushback while accommodating critical local legal/fiscal requirements.
• Quality Assurance & Deployment Governance: Dictate the quality standards for functional testing, integration testing, and defect resolution. Authorize cutover activities and go-live readiness on behalf of the client.
• Change & Scope Management: Strictly control project scope, evaluating and authorizing any changes to business requirements or solution design to prevent vendor scope creep.

Required Skills and Experience

• Extensive Senior-Level Experience: 10+ years of deep SAP MM experience, transitioning from a Senior Consultant into a Lead, Solution Architect, or Program Manager role.
• Client-Side Leadership: Proven, verifiable experience acting on the client side (or as a Lead/Manager) driving and directing external System Integrators and vendors on large-scale rollouts.
• SAP S/4HANA Expertise: Strong track record leading complex SAP S/4HANA migration and implementation projects from blueprint to post-go-live.
• Deep Process Mastery: Authoritative knowledge of SAP Materials Management processes, including advanced procurement, purchasing, inventory management, and materials planning.
• International Project Governance: Significant experience governing international and multi-country project environments, with the ability to navigate diverse corporate cultures.
• Executive Communication: Exceptional stakeholder management skills with the gravitas to influence C-level executives and firmly negotiate with vendor project directors.
• Proactive Problem Solving: Unmatched ability to work independently, make definitive architectural and project decisions, and steer teams through high-pressure migration phases.
• Languages: Fluent English, both written and spoken, is mandatory. Italian language proficiency is a plus.

Job Description

Required Qualifications:

• 7+ years in software engineering, including 3+ proven experience as a Solution Architect or senior technical lead in IoT-related projects.
• Strong understanding of IoT ecosystems including hardware, firmware, connectivity options, and cloud platforms (AWS IoT, Azure IoT, GCP IoT alternatives).
• Hands-on experience with microservices, APIs, messaging systems, and event-driven architectures.
• Familiarity with data ingestion, edge computing, and real-time analytics.
• Solid understanding of security best practices for IoT (device identity, encryption, data protection).
• Proficiency in more than one programming languages (Python, .NET/C#, C/C++, Node.js).
• Experience with containerization and orchestration (Docker, Kubernetes) is a plus.

Nice-to-Have Skills:

• Energy domain knowledge and experience
• Experience with digital twins, device management platforms, or industrial IoT systems.
• Experience in monitoring or responsible AI practices.
• Knowledge of embedded systems or hardware design.
• Certifications (AWS/Azure/GCP Architect) are an advantage.

Job Responsibilities

Key Responsibilities:

• Actively participate in the presale and discovery activities.
• Collaborate with cross-functional teams to translate business needs into architectural requirements, constraints, and quality attributes.
• Design and document distributed IoT solution architectures including devices, connectivity, cloud components, APIs, data pipelines, and integrations.
• Lead technical decision-making and ensure architectural coherence across IoT initiatives.
• Evaluate IoT technologies, frameworks, and standards (e.g., MQTT, DNP3, OPC, Azure/AWS IoT, vector databases, agentic frameworks).
• Define NFRs, ensure high standards of security, reliability, performance, and data governance across workloads.
• Guide development teams through implementation and provide architectural oversight throughout the project lifecycle.
• Produce architecture diagrams, documentation, and technical guidelines.

Department/Project Description

We are looking for an experienced Solution Architect with strong expertise in IoT. You will actively participate in presale activities, discovery phases and design and guide the implementation of end-to-end solutions that combine IoT data and cloud services. You will work closely with engineering teams, product managers, and business stakeholders to build architectures that are scalable, secure, and aligned with business goals.

ArtiGaming is looking for a Product Manager to own the development of existing iGaming projects and launch a new online casino - from concept to release.

Head-level role: product strategy, cross-department collaboration, full responsibility for key metrics.

We are looking for a colleague who takes ownership instead of shifting responsibility to other teams - someone who dives deep into metrics and stands accountable for results. A professional who is not afraid to tell the C-level the uncomfortable truth, and who is ready to give the maximum energy to drive projects forward.

We value a colleague who combines creative flexibility with the ability to apply proven practices. Someone who knows how to prioritize features effectively, and who can, in just three days at a conference, connect with everyone and spot the product innovations that will keep us one step ahead.

Responsibilities:

- Own the product lifecycle: from idea to release and beyond.

- Define strategy and roadmap, prioritize features and hypotheses.

- Analyze market, competitors, and player needs.

- Manage integrations in coordination with relevant departments: game providers, payments, bonus & CRM solutions.

- Coordinate cross-functional teams (dev, design, analytics, marketing, support, payments,).

- Track KPIs: LTV, ARPU, Retention, Churn, Conversion, Funnel analytics.

- Optimize player journey: from registration to retention and reactivation.

- Represent the company at conferences, research iGaming trends.

Requirements:

- At least 2 years experience as Product Manager / Product Owner / Business Analyst in iGaming / casino.

- Understanding of UX/UI and customer journey.

- Experience with analytics, A/B testing, KPI metrics.

- Ownership mindset and decision-making skills.

- Conversational English — must have.

Nice to have:

- Experience launching products from scratch on a self-coded platform.

- Knowledge of compliance in different jurisdictions.

- Experience in Tier1-2 (EU)  markets.

We offer:

- Opportunity to launch a new casino project from scratch.

- Influence on product decisions.

- Flexible and remote-friendly work setup.

- Paid vacation, sick leaves, public holidays.

- Corporate training and English lessons.

- Gifts and day-offs for special occasions.

 

Pozotron is seeking a Quality Engineer to join our development team. Our growing engineering team, based in Ukraine, is dedicated to creating incredible technology for audio production. The Quality Engineer will be an important part of our team, ensuring our software ships with the highest possible quality.

Required

• 2+ year working experience as a Quality Engineer
• Experience with manual testing of web applications, including UI, backend, and APIs
• Knowledge of browser Dev Tools
• Knowledge of software QA methodologies and testing theory
• Intermediate (B1/B2) level of English
• Excellent problem-solving skills and attention to detail
• Good communication skills

Nice to have

• Bachelor's or Master's degree in Computer Science, Information Technology, Mathematics, Physics or Engineering
• Database understanding and experience in writing SQL queries
• Experience with test automation tools (e.g., Playwright, Cypress, Selenium)
• Experience with Linux environment and Docker/Kubernetes

We offer

• Fully remote work
• Competitive salary and bonus plan
• Health insurance
• 10 days of paid vacation per year

• Location: Fully Remote
• Employment Type: Full-Time
• Hours: 4:00 PM - 12:00 AM EEST

About Pozotron

Pozotron is a fast-growing software company transforming the way scripted audio is produced. Our platform helps audiobook publishers, production studios, narrators, and voice professionals create higher-quality productions more efficiently through intelligent workflow tools designed specifically for the industry.

Today, customers in more than 30 countries use Pozotron to support audiobook and scripted voice production. Our software helps reduce production time, improve quality assurance, and eliminate many of the repetitive manual tasks involved in creating scripted audio. 

Although we're a small company, we're an ambitious one. We move quickly, encourage new ideas, and give every team member the opportunity to make a meaningful impact. You'll work alongside talented colleagues across North America and Europe in a collaborative, remote-first environment where everyone's contributions matter.

About the Role

At Pozotron, exceptional customer support is one of our greatest strengths and a core part of what sets us apart. We believe that great software should be backed by knowledgeable, responsive, and genuinely helpful people who are committed to our customers' success.

As a Junior Customer Support Representative, you'll play an important role in delivering that experience. You'll help customers solve problems, answer questions, and get the most out of Pozotron while building lasting relationships based on trust and reliability.

This role is about more than resolving support tickets. You'll become a product expert, advocate for our customers, and work closely with other departments to share feedback that helps shape the future of our platform. If you enjoy helping people, learning new technology, and making a real impact, we'd love to hear from you.

What You'll Do

Deliver Outstanding Customer Support

• Respond to customer inquiries via email
• Troubleshoot software issues or questions over 1:1 video calls with customers when required.
• Troubleshoot software issues and guide customers toward successful resolutions.
• Escalate technical issues to our development team with clear documentation.
• Follow up to ensure customers' issues have been fully resolved.
• Maintain excellent customer satisfaction while meeting response time expectations.

Become a Product Expert

• Develop a deep understanding of Pozotron and its workflows.
• Stay current on new features and product releases.
• Clearly explain features and best practices to customers with varying levels of technical experience.

Improve the Customer Experience

• Identify recurring customer questions and suggest improvements.
• Help maintain and expand our Help Center documentation.
• Recommend process improvements that make support more efficient.
• Assist with testing new features before release when needed.

Collaborate Across Teams

• Work closely with Product and Engineering to report bugs and customer feedback.
• Share customer insights that help shape future product improvements.
• Participate in team meetings, training sessions, and continuous learning initiatives.

What We're Looking For

Required Qualifications

• 1–2 years of experience in customer support or another customer-facing role.
• Fluent in written and spoken English. 
• Excellent communication skills with a friendly and empathetic approach.
• Strong problem-solving and analytical skills.
• High attention to detail.
• Comfortable learning new software and technology.
• Ability to manage multiple tasks while remaining organized.
• Reliable internet connection and home office setup.
•  

Nice to Have

• Experience supporting SaaS products.
• Experience using help desk or CRM software (HubSpot preferred).
• Basic technical troubleshooting experience.
• Experience documenting bugs or software issues.
• Additional language skills.
• Interest in publishing, audiobooks, media, or creative technology.

The Kind of Person Who Thrives Here

We're looking for someone who is:

• Naturally curious and eager to learn.
• Positive and customer-focused.
• Organized and dependable.
• Comfortable taking ownership of their work, especially in a remote environment.
• Adaptable in a fast-moving environment.
• Collaborative and enjoys working with people across different departments.
• Passionate about delivering exceptional customer experiences.

Interested?

If you're passionate about helping customers, enjoy solving problems, and want to grow your career with a company that's making a real impact in the audiobook and voice production industry, we'd love to hear from you.

Apply today and help us build the future of scripted audio production.