Jobs at Djinni

9143
  • Β· 48 views Β· 5 applications Β· 20d

    Business Analyst to $3000

    Full Remote Β· Ukraine Β· 2 years of experience Β· B2 - Upper Intermediate
    We are looking for a business analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions. Responsibility: Manage Product Backlog: Formulating the list of backlog...

    We are looking for a business analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions.

     

    βœ… Responsibility:

    βœ”οΈ Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives.

    βœ”οΈ Provide effective communication to the stakeholders of the project: The BAis the central communicator between the development team and the stakeholders.

    βœ”οΈ They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.

    βœ”οΈ Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The BA will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration.

    βœ”οΈ Define Acceptance Criteria for their Product: The BA must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure

    βœ”οΈ that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.

    βœ”οΈ Gap Analysis: By comparing the current state of a business to the desired future state, The BA may identify gaps or areas for improvement. This helps in defining project objectives and goals.

    βœ”οΈ Change Management: The BA will help manage and support the changes brought about by their or BRO recommendations. This can involve developing change management plans, conducting training sessions, and ensuring a smooth transition to new processes or systems.

    βœ”οΈ Gather Functional and non Functional Requirements: The BA will ensure that all requirements are gathered and that they meet the Product Managers expectations.

    βœ”οΈ Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the BA will confirm and agree that the requirements are fit for purpose and use.

     

    βœ… Requirements:

    βœ”οΈ 2-3 years of experience BA/Product Manager

    βœ”οΈ experience with web dev

    βœ”οΈ Product development architecture

    βœ”οΈ Scrum and Agile development methodologies

    βœ”οΈ User experience principles

    βœ”οΈ Product backlog management

    βœ”οΈ Coding and designing (nice to have)

     

    Analytical SkillsAbility to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions.Decision MakingUse technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results.Social Package

    πŸ“ Official employment

    🏝18 days of vacation

    πŸ’Š Medical Insurance

    πŸ§‘πŸ»β€πŸ’»Equipment for work

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  • Β· 39 views Β· 3 applications Β· 20d

    Middle Social Media Marketing Manager

    Ukraine Β· Product Β· 2 years of experience Β· C1 - Advanced Ukrainian Product πŸ‡ΊπŸ‡¦
    We are appflame, a product IT company. We create life-changing products that break the rules of the game in the category. Geographically, we are located in Ukraine, but in reality – all over the world. We are looking for the daring and enthusiastic...

    We are appflame, a product IT company. We create life-changing products that break the rules of the game in the category. Geographically, we are located in Ukraine, but in reality – all over the world.

     

    We are looking for the daring and enthusiastic people. Those who are fans of creating real products and dream of launching and developing cool startups. You have ambitions, and we have comfortable conditions for their implementation.

     

    Your project: Taimi. It is one of the largest, fully inclusive LGBTQI+ dating app. It is carefully designed so that you can explore your sexuality and passion. We and our users believe that people find their attractions and mutuals in a sexually fluid environment with full freedom of choice. Taimi has partnered with Doja Cat, Katy Perry, Lil Nas X, Netflix, The Ellen Show, Rolling Stone Magazine, and more. Taimi today: 27 million users, 76 million matches, 64 million conversations. Find out more about the team by clicking: https://bit.ly/4gAfG8H.

     

    As a LGBTQ+ Dating app, Taimi connects millions across the globe, creating safe and inclusive spaces for the LGBTQ+ community to date online. Your work here can make a real difference.

     

    Our Brand team is searching for a talented Social Media Manager to join us. This role will be instrumental in making Taimi a leader in user engagement, driving growth across platforms, creating compelling content, and building a strong social presence.

     

    In this role, you will:

    • Elevate Taimi’s social media presence, particularly on Instagram and TikTok.
    • Lead the charge on creative, viral moments to generate positive social media coverage.
    • Develop and implement fresh content strategies to boost follower growth and engagement.
    • Be a cross-platform storyteller, writing witty, engaging copy and crafting or sourcing visuals.
    • Collaborate with our creative team, design team on multimedia content that resonates with our audience.
    • Stay ahead of social media trends and constantly experiment with new tactics, replicating what’s most effective.
    • Work closely with the Community team to create seamless brand experiences.

       

    From you:

    • Minimum of 2 years as a social media manager with a successful track record.
    • Upper Intermediate/Advanced English.
    • Bachelor’s degree in marketing, communications, or a related field.
    • Deep understanding of internet culture, trends, and how to drive virality.
    • Ability to not only follow brand guidelines but also help shape the tone and strategy across channels.
    • Expertise across social platforms, with tailored strategies for each.
    • Bonus: Experience with both editorial and corporate brands, design skills, and a knack for social formats and designs.

     

    Your journey to the job offer: message from the recruiter > interview > test > final interview > job offer.

     

    Why appflame?

    • Involvement in Ukrainian products that compete with the world's best players.
    • The ability to implement your own ideas, not the feeling of a cog in the system.
    • Meaningful and useful products, created not just for shareholders to earn money.
    • A sense of yourself among your people who are charged with results.
    • Work with the global market and a huge audience.
    • Direct contact with Snapchat, Facebook, Google, Apple, and access to their best practices.
    • Well-established processes and no barriers to growth within the company.
    • Transparent evaluation of work based on personal performance indicators.
    • Powerful social package and fair compensation.

     

    We provide all conditions for your talents to be fully revealed.

    We are loyal to our people. Our loyalty doesn't fade at the end of the working day. We do not leave our people alone with their problems: neither professional nor personal.

    Join us.

    __________

    We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.

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  • Β· 18 views Β· 5 applications Β· 20d

    Affiliate manager (CPA)

    Full Remote Β· EU Β· Product Β· 1.5 years of experience Β· B1 - Intermediate
    Our client is an international CPA affiliate network in the iGaming industry. The company partners with operators worldwide and provides affiliates with a wide range of offers across multiple GEOs. Recognized by industry awards and certifications, the...

    Our client is an international CPA affiliate network in the iGaming industry. The company partners with operators worldwide and provides affiliates with a wide range of offers across multiple GEOs. Recognized by industry awards and certifications, the network is known for its reliability, transparency, and strong market presence.

    We are looking for an Affiliate Manager.

     

    About the role:

    • You’ll be fully focused on working with webmasters β€” no side tasks or unrelated functions, just pure affiliate management.
    • If you’re based in Warsaw, you’ll have the chance to meet the team in person and enjoy live communication with colleagues.
    • Expect regular business trips to major industry conferences and events, where you’ll represent the company and grow your network.

     

    🌏 Location: EU

     

    πŸ“‹ Key responsibilities and your contribution:

    • Maintain and grow the existing partner base, building long-term relationships and participating in negotiations.
    • Attract new partners through both cold and warm outreach.
    • Represent the company at conferences, exhibitions, and meetups.
    • Stay up-to-date with industry trends, competitor activities, and emerging technologies.

     

    πŸ“š Your qualifications:

    • 1.5 – 3 years of proven experience in affiliate marketing within the iGaming niche
    • Strong communication and interpersonal skills to build and maintain relationships
    • Ability to analyze performance data effectively
    • Solid knowledge of main partnership models and key metrics
    • Ability to work both independently and as part of a team
    • Self-motivated, goal-oriented, with a proactive approach to work
    • Proficiency in English at B1–B2 level

     

    What we offer:

    ⭐ Days of recovery: 20 paid vacation days per year, paid sick leaves, public holidays off.
    ⭐ Health: medical insurance, check-ups, gym and mental health services.
    ⭐ Education: language courses, internal/external trainings, service subscriptions.
    ⭐ Compensation: corporate equipment you’ll need for success, work remotely or from one of our offices in Europe.
    ⭐ Work Environment: additional benefits that can be used according to company policy, e.g. paid business trips, free office dinners, holiday bonuses, gifts, team events.

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  • Β· 34 views Β· 1 application Β· 20d

    AI Engineer

    Full Remote Β· Ukraine Β· 5 years of experience Β· B2 - Upper Intermediate
    Position: AI Engineer (Contract) Duration: 3 months About the Role: We are looking for a skilled AI Engineer to join our team for a short-term engagement. The ideal candidate will have strong expertise in AI-driven solutions, particularly in content...

    Position: AI Engineer (Contract)
    Duration: 3 months

    About the Role:
    We are looking for a skilled AI Engineer to join our team for a short-term engagement. The ideal candidate will have strong expertise in AI-driven solutions, particularly in content understanding, document intelligence, and AI search. This role requires hands-on experience with Python, machine learning model development, and Azure services.

     

    Responsibilities:

    • Develop and optimize AI models for classification and content/document understanding.
    • Work with Azure services such as blob storage, database storage, and functions to support AI solutions.
    • Implement and maintain scalable, secure AI workflows.
    • Collaborate with developers, clients, and project managers to ensure successful solution delivery.
    • Test and measure model accuracy and continuously improve performance.

     

    Requirements:

    • Strong experience with AI Foundry, Content Understanding (Document Intelligence), and AI Search.
    • Proficiency in Python and classification modeling.
    • Solid understanding and hands-on experience with Azure services (blob storage, databases, functions, etc.).

     

    Nice to Have:

    • Previous experience with complex document AI analysis, including image-based documents.
    • Experience training machine learning models with new datasets.
    • Practical knowledge of data and server security on Azure.
    • Strong soft skills for effective communication with team members and stakeholders.
    • Ability to test and measure model accuracy.
    • Solution-oriented mindset with hands-on technical delivery skills.
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  • Β· 39 views Β· 2 applications Β· 20d

    Data Scientist

    Full Remote Β· Countries of Europe or Ukraine Β· 4 years of experience Β· B2 - Upper Intermediate
    We are seeking an experienced Data Scientist with expertise in Large Language Models (LLMs) such as GPT, Claude, and related technologies to join our team in Ukraine. The ideal candidate will have a strong background in natural language processing (NLP),...

    We are seeking an experienced Data Scientist with expertise in Large Language Models (LLMs) such as GPT, Claude, and related technologies to join our team in Ukraine. The ideal candidate will have a strong background in natural language processing (NLP), machine learning, and deep learning models. They will play a critical role in developing and deploying cutting-edge LLM applications to drive innovation across our product lines.

    Responsibilities:

    β€Œ

    • Design, develop and optimize Large Language Models for various NLP tasks such as text generation, summarization, translation, and question-answering
    • Conduct research and experiments to push the boundaries of LLM capabilities and performance
    • Collaborate with cross-functional teams (engineering, product, research) to integrate LLMs into product offerings
    • Develop tools, pipelines and infrastructure to streamline LLM training, deployment and monitoring
    • Analyze and interpret model outputs, investigate errors/anomalies, and implement strategies to improve accuracy
    • Stay current with the latest advancements in LLMs, NLP and machine learning research
    • Communicate complex technical concepts to both technical and non-technical stakeholders
       

    Requirements:

    β€Œ

    • MS or PhD degree in Computer Science, Data Science, AI, or a related quantitative field
    • 4+ years of hands-on experience developing and working with deep learning models, especially in NLP/LLMs
    • Expert knowledge of Python, PyTorch, TensorFlow, and common deep learning libraries
    • Strong understanding of language models, attention mechanisms, transformers, sequence-to-sequence modeling
    • Experience training and fine-tuning large language models
    • Proficiency in model deployment, optimization, scaling and serving
    • Excellent problem-solving, analytical and quantitative abilities
    • Strong communication skills to present technical information clearly
    • Ability to work collaboratively in a team environment
    • Fluency in Ukrainian and English

       

    Preferred:

    • Research experience in LLMs, NLP, machine learning
    • Experience working with multi-modal data (text, image, audio)
    • Knowledge of cloud platforms like AWS, GCP for model training
    • Understanding of MLOps and production ML workflows
    • Background in information retrieval, knowledge graphs, reasoning
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  • Β· 71 views Β· 8 applications Β· 20d

    Senior Java Developer

    Full Remote Β· Ukraine Β· 6 years of experience Β· B2 - Upper Intermediate
    We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest...
    • We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest technologies.
       
    • Responsibilities:

      - Write good and well-tested code using Java
      - Write Test Cases and User/Supporter Documentation of your code
      - Development environment support (mostly automation using Jenkins CI, Bash)
      - Evaluate and adopt new development tools, libraries and approaches to improve quality
      - Perform peer code review of project codebase changes
       

    • Mandatory Skills Description:

      - At least 6+ years of experience in the industry of software development
      - At least 6+ years of experience in Java
      - Deep knowledge and usage of SQL (Oracle or PostgreSQL dialects is preferable)
       

    • Nice-to-Have Skills Description:

      - Experience with Messaging Systems: RabbitMQ, Kafka, etc.
      - Experience with Kubernetes and Docker
      - Linux user

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  • Β· 46 views Β· 7 applications Β· 20d

    Regular/Senior Java Developer

    Full Remote Β· Ukraine Β· 5 years of experience Β· B2 - Upper Intermediate
    One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain. Product being developed is a cloud solution for interpretation of geological and...
    • One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
      Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
      Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
      Work supposes close cooperation with Customer team located in Houston and following Agile principles.
      Our team is senior, supportive and friendly.
       
    • Responsibilities:

      β€’ Collaborate closely with geophysicists, data scientists, and software engineers to
      translate scientific domain requirements into robust on-prem or Cloud software
      solutions.
      β€’ Design, develop, and maintain high-performance applications for geophysical and
      geological data analysis, interpretation and visualization (e.g., seismic, horizon,
      fault, velocity model, etc.)
      β€’ Present architectural designs and technical proposals to the architecture review
      board.
      β€’ Ability to break down development tasks and lay out clear implementation
      roadmaps.
      β€’ Implement and optimize computation algorithms
      β€’ Design and develop both thin and thick client applications that interact with cloud-
      based microservices.
      β€’ Ensure high code quality through unit testing, code reviews, security hardening and
      continuous integration with other domain tools
      β€’ Provide technical support and lead user troubleshooting sessions to resolve issues
      and ensure smooth operation of DSG application.
      β€’ Mentor junior developers and actively contribute to architectural and
      implementation decisions.
      β€’ Embrace Agile/Scrum methodologies, delivering and demonstrating working
      solutions at the end of each sprint
      β€’ Stay current with emerging technologies and trends in geophysical computing and
      software development.
       

    • Mandatory Skills Description:

      5+ years in Java development
      Strong Java Core knowledge
       

    • Nice-to-Have Skills Description:

      Experience with desktop development (Swing, SWT or Eclipse RCP)
      C++ development
      Practical experience with Eclipse RCP framework
      OSGI knowledge is a plus
      Oil&Gas domain experience is a plus

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  • Β· 46 views Β· 5 applications Β· 12d

    Team Lead Python Engineer

    Hybrid Remote Β· Ukraine (Kyiv) Β· Product Β· 5 years of experience Β· B2 - Upper Intermediate
    About the Project This is a well-established mobile application with a 14-year history and more than 20 million users across 200 countries. The app provides caller identification, detects unknown numbers, automatically blocks spam, telemarketing, and...

    About the Project

    This is a well-established mobile application with a 14-year history and more than 20 million users across 200 countries. The app provides caller identification, detects unknown numbers, automatically blocks spam, telemarketing, and fraud calls, and allows users to record important conversations.

     

    Technology Stack

    •  Python, Django, SQLAlchemy
    •  PostgreSQL and NoSQL databases
    •  Kafka or similar message brokers
    •  Docker, Kubernetes
    •  AWS, CI/CD, Pytest
    •  Clean Architecture, async/await

     

    Responsibilities

    • Develop, improve, and maintain robust backend services using Django.
    • Design and manage SQL (Postgres) and NoSQL database solutions.
    • Write clean, modular, and testable code aligned with clean architecture principles.
    • Implement automated testing (unit & integration with Pytest) and maintain CI/CD pipelines.
    • Collaborate with frontend teams to ensure smooth system integration.
    • Work with data engineers to improve data workflows and platforms.
    • Create and maintain event-driven services leveraging Kafka or equivalent tools.
    • Use Docker and Kubernetes to containerize and orchestrate services.
    • Contribute to DevOps initiatives while operating within AWS infrastructure.

     

    Requirements

    • 5+ years of experience in backend engineering with a strong emphasis on Python.
    • Hands-on experience with Django; familiarity with FastAPI or Flask is a plus.
    • Proficiency with SQLAlchemy or other ORM frameworks.
    • Solid knowledge of SQL and NoSQL database design and optimization.
    • Background in microservices and event-driven architectures.
    • Strong understanding of clean architecture and code quality practices.
    • Experience working in containerized environments (Docker).
    • Exposure to AWS and DevOps practices is advantageous.
    • Excellent problem-solving skills and ability to work independently in a fast-paced environment.
    • Passion for technology and continuous improvement.
    • Bachelor’s or Master’s degree in Computer Science (or equivalent experience).

     

    Team & Structure

    You will join a team of five Python engineers.

     

    Hiring Process

    • Introductory call (15 min)
    • Technical interview with the CTO & R\&D Manager (~1.5 h)
    • Offer

     

    What We Offer

    •  Comprehensive medical insurance
    •  20 paid vacation days
    •  Team-building events and activities
    •  Happy hours, snacks, and drinks at the office
    •  Flexible options to reschedule workdays if needed
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  • Β· 51 views Β· 6 applications Β· 20d

    Python + Node.js + React Developer

    Full Remote Β· Ukraine Β· 5 years of experience Β· B2 - Upper Intermediate
    About the Company: We are collaborating with an Israeli startup in the marketing technology (MarTech) space. The company is building an AI-powered platform that collects information from chatbots to analyze brand awareness and provides actionable...

    About the Company:
    We are collaborating with an Israeli startup in the marketing technology (MarTech) space. The company is building an AI-powered platform that collects information from chatbots to analyze brand awareness and provides actionable recommendations on how to improve it.

    The product uses Large Language Models (LLMs) to help businesses understand their customers and make data-driven marketing decisions.

    Responsibilities:

    • Develop and maintain platform features using Python, Node.js, and React
    • Work closely with the AI team to integrate LLM-based solutions
    • Build and improve APIs for smooth data exchange
    • Collaborate with the team to design and implement new features
    • Write clean, efficient, and well-documented code

    Requirements:

    • Strong experience with Python
    • Solid hands-on experience with Node.js and React
    • Good understanding of web application development and integrations
    • Upper-Intermediate English level or higher for team communication
    • Ability to work independently and in a startup environment

    Nice to Have:

    • Experience working with LLMs or other AI-based solutions
    • Understanding of chatbot integrations
    • Knowledge of marketing analytics systems

    Why Join Us:

    • Opportunity to work on an innovative AI-driven product from scratch
    • Be part of a fast-growing startup with a global vision
    • Fully remote position with flexible schedule
    • Real impact on the product and company growth
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  • Β· 150 views Β· 30 applications Β· 20d

    Webflow Developer

    Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· B1 - Intermediate
    Your tasks in Webflow Developer position: Collaborate closely with our design team to bring their visions to life. Develop and maintain a variety of web projects, including corporate websites, e-commerce sites, and landing pages. Work with CMS,...

    Your tasks in Webflow Developer position:

    • Collaborate closely with our  design team to bring their visions to life.
    • Develop and maintain a variety of web projects, including corporate websites, e-commerce sites, and landing pages.
    • Work with CMS, animations, and interactions to create dynamic web experiences.
    • Communicate and coordinate with team members to ensure project success.
    • Ensure responsive and optimized implementation across all devices.
    • Optimize website functionality and performance.
    • Maintain, troubleshoot, and improve existing Webflow websites.
       

    What do we expect from you:

    • Proven experience as a Webflow developer of 1 year or more.
    • Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
    • Experience with Ahrefs, API, Make.
    • Experience with SEO.
    • Excellent visual design skills with sensitivity to user-system interaction.
    • Ability to solve problems creatively and effectively.
    • Up-to-date with the latest Web trends, techniques, and technologies.
    • English: Intermediate.

     

    What we offer:

    • Full remote
    • Flexible working day
    • 50% co-working compensation
    • 50% Compensation for English classes
    • Compensation for sports or massage
    • Compensation for professional education
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  • Β· 19 views Β· 2 applications Β· 20d

    TikTok Ads Manager

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· B2 - Upper Intermediate
    Hey there! On behalf of Avlo Research, WeMatch is looking for a skilled and motivated TikTok Ads Manager to join their team and help them grow. Avlo Research is an insight-driven digital advertising company with roots in the programmatic space. They are...

    Hey there!

    On behalf of Avlo Research, WeMatch is looking for a skilled and motivated TikTok Ads Manager to join their team and help them grow. 

    Avlo Research is an insight-driven digital advertising company with roots in the programmatic space. They are strongly positioned to capitalise on the convergence of data, media, insights and technology to revolutionise how brands connect with consumers. 

    Their team loves everything digital, advertising and technology. This passion resonates in their best interest to drive others business.
     

    For this role you'll need:

    • 1-2+ years of dedicated experience managing high-performance paid advertising campaigns, with significant emphasis on TikTok Ads Manager
    • Proven track record of driving substantial ROI and achieving ambitious goals on TikTok.
    • Expert-level knowledge of TikTok ad formats, targeting, bidding strategies, measurement, and troubleshooting.
    • Advanced analytical and problem-solving skills, capable of interpreting complex datasets and developing sophisticated optimization strategies.
    • Deep understanding of the broader digital marketing ecosystem and how TikTok fits into cross-channel strategies.


    Soft skills:

    • Exceptional project management skills, including the ability to manage multiple complex campaigns simultaneously.
    • Strong leadership potential and a desire to mentor others.
    • Excellent client-facing communication and presentation skills, with the ability to articulate complex strategies and results clearly.
    • Ability to think creatively and strategically to adapt to TikTok's rapidly evolving landscape.
       

    Your duties will be: 

    1. Develop comprehensive TikTok advertising strategies aligned with diverse company's business objectives (e.g., e-commerce growth, app downloads, brand awareness at scale).
    2. Conduct in-depth audience research, competitive analysis, and market trend analysis to inform campaign strategy.
    3. Independently set up, launch, and manage highly optimized TikTok ad campaigns, including complex targeting, advanced bidding strategies, and extensive A/B testing frameworks.
    4. Proactively monitor, analyze, and optimize campaign performance, identifying advanced trends, opportunities for scale, and areas for improvement.
    5. Lead the creative briefing process and provide strategic feedback to creative teams to ensure optimal ad performance on TikTok.
    6. Manage substantial ad budgets efficiently, consistently aiming to maximize ROAS and other key company's KPIs.
    7. Generate insightful performance reports, provide actionable recommendations, and present results directly to stakeholders.
    8. Mentor and provide guidance to Middle and Junior TikTok Ads Managers.
    9. Contribute to new business pitches and strategic company's initiatives related to TikTok advertising.

    If you’re passionate about TikTok advertising and ready to drive high-impact campaigns in a fast-growing, innovative company, we can’t wait to connect with you!

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  • Β· 159 views Β· 53 applications Β· 20d

    Customer Success Manager

    Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· C1 - Advanced
    Innovation Systems is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and...

    Innovation Systems is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.
     

    Why Innovation Systems? At Innovation Systems, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.
     

    As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Innovation Systems from onboarding and adoption to expansion and renewal.
     

    Key Responsibilities:

    • Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success
    • Proactively manage a portfolio of customer accounts, ensuring strong adoptionhealth, and retention
    • Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support
    • Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback
    • Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights
    • Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential
    • Coordinate with Support and Product teams to resolve escalations and advocate for client needs
    • Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets)
       

    Requirements:

    • 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus)
    • Strong understanding of customer lifecycle, onboarding, and retention best practices
    • Exceptional communication and relationship-building skills
    • Comfortable managing multiple accounts (100+) with varying levels of complexity
    • Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms
    • Problem-solving mindset and a passion for delivering value to customers
    • Ability to explain software features in a clear, engaging, and practical way
       
    • Advanced English proficiency (C1 level or higher) β€” both written and spoken β€” is required for effective client communication
    • Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.)
       

    What We Offer:

    • Only remote work
    • Work schedule: 16:00 β€” 00:00 (Ukrainian Timezone)
    • Paid vacation (10 days);
    • An opportunity to significantly influence the direction of the company;
    • Steep learning curve and personal growth opportunities;
    • Access to courses and training;
    • Corporate English language training;
    • Competitive salary.

     

    Π’ΠΈΠΌΠΎΠ³ΠΈ Π΄ΠΎ володіння ΠΌΠΎΠ²Π°ΠΌΠΈ

    English

    C1 – ΠŸΡ€ΠΎΡΡƒΠ½ΡƒΡ‚ΠΈΠΉ
     

     

    ΠŸΡ€ΠΎ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–ΡŽ Innovation Systems

    When you run your business, no matter the size, you think of it as a whole. While at certain times you might work on some aspects that might need special attention β€” either client relations, or leads conversion, scheduling or finance, you always need to see the full picture and have access to all the data fast. The solution to your business challenge should be simply at your fingertips at any given moment.

    We have designed our system for tree care industry with a modern business in mind that puts its clients’ interests at its heart. We thought of all the features that will help it run smoothly and prompt growth, and be exciting and simple enough for the employees to work with.
    As we saw systems existing in the market only cover only one aspect of the business, and leave out other parts. The clients have to go through software integration, juggling multiple interfaces, draw data from different sources.

    While working on the software development we have simply put together the wishlist of features that a modern tree care business would need, and ticked off all the boxes.
    We have designed a fully comprehensive system loaded with automated and analytical features!

    Π‘Π°ΠΉΡ‚ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ—:
    https://innovationsystems.ca/

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  • Β· 145 views Β· 8 applications Β· 20d

    Lead HR Business Partner

    Full Remote Β· Ukraine Β· 5 years of experience Β· B2 - Upper Intermediate
    We’re looking for a highly experienced HRBP who can effectively lead a team and act as a strategic partner to several business units, supporting their people-related goals What about the company? We are a growing organization of 400+ great magical...

    We’re looking for a highly experienced HRBP who can effectively lead a team and act as a strategic partner to several business units, supporting their people-related goals

     

    What about the company?

    We are a growing organization of 400+ great magical people in the company. 

    Our team operates from two offices in Lviv and Kyiv, where we frequently come together for in-person collaboration and connection.

    Honesty, focus on results and optimism are essential for our daily life in the company. We believe our colleagues are mature and professional, capable of making decisions independently and taking responsibility for their actions. We care about our people, their continuous growth, and the country we live in. We maintain a human-centred approach in all interactions and are always ready to lend a helping hand.

    If you’re passionate about HR, thrive in dynamic environments, and want to contribute to our growth, we’d love to hear from you!

     

    Please note we consider only the candidates from Lviv or Kyiv!

     

    Requirements

    • 5+ years of HRBP experience, including 1–2 years in a leadership role within an HR team (min. 2 people)
    • Proven ability to lead HRBP teams and make fast, business-aligned decisions
    • Strong track record in partnering with senior and middle management, driving strategic HR initiatives and improvements
    • Experienced in building HR strategies, optimizing processes, and implementing continuous improvements
    • Solid commercial acumen and ability to use HR metrics and analytics to influence decision-making and performance
    • Excellent communication skills with the ability to present complex ideas clearly and influence key stakeholders
    • Skilled in conflict resolution and handling sensitive situations with discretion and professionalism
    • Highly proactive, results-oriented, and accountable, with strong initiative
    • Upper-intermediate or higher English proficiency, both spoken and written

       

    Would be a plus

    • Using AI tools and implementing them in the HR team's work
    • Experience in driving HR process automation and implementing digital HR tools

       

    Responsibilities

    • Lead the HRBP team (currently 3 team members)
    • Act as HRBP for multiple units (approximately 20 managers)
    • Audit and adapt HR processes to align with our business needs
    • Develop and maintain HR analytics and metrics to support data-driven decision-making
    • Prepare and manage HR team budgets, including quarterly operating expense forecasts
    • Research, evaluate, and integrate new HR tools and best practices into workflows
    • Oversee onboarding for new HR team members
    • Analyze employee satisfaction surveys and monitor key HR performance metrics

       

    Work Schedule

    Full-time working days, flexible hours, and the full remote for our colleagues from Lviv and Kyiv are available.

     

    Interview stages

    1. Screen with a recruiter (up to 45 minutes).

    2. First interview with our HR Director

    3. Final interview with Delivery manager/Director

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  • Β· 44 views Β· 5 applications Β· 20d

    People Partner

    Hybrid Remote Β· Poland, Cyprus Β· Product Β· 3 years of experience Β· B1 - Intermediate
    Requirements: - 3+ years of experience in HR (employee adaptation, engagement, retention, offboarding). - English: Intermediate (B1) or preferably Upper-Intermediate (B2). - Proven experience in organizing and implementing HR processes. - Strong expertise...
    • Requirements:

      - 3+ years of experience in HR (employee adaptation, engagement, retention, offboarding).
      - English: Intermediate (B1) or preferably Upper-Intermediate (B2).
      - Proven experience in organizing and implementing HR processes.
      - Strong expertise in employer branding initiatives.
      - Experience in conducting employee satisfaction surveys and action planning.
      - Ability to build and maintain effective internal communication channels.

    • Responsibilities:

      Employee Experience & Engagement:
      - Develop and execute initiatives to strengthen corporate culture and employer brand.
      - Organize team-building activities, workshops, and internal events.
      - Conduct employee satisfaction surveys and develop action plans based on results.
      - Provide support and consulting for managers on people management and retention strategies.
      HR Operations & Process Automation:
      - Manage the full employee lifecycle (onboarding, engagement, retention, offboarding).
      - Develop, implement, and update HR policies and procedures.
      - Optimize and automate HR processes to improve efficiency.
      - Maintain HR documentation and reports with high accuracy.
      International Employee Support:
      - Provide HR support to foreign employees, ensuring smooth integration.
      - Assist with work permits, relocation, and adaptation processes.

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  • Β· 257 views Β· 45 applications Β· 20d

    HR Business Partner

    Full Remote Β· Ukraine Β· 4 years of experience Β· B1 - Intermediate
    We are looking for an experienced HR BP to join our HR team. In this role, you’ll support a unit comprising 110 employees and 21 Leads. Your primary mission will be to empower the management and leadership team, helping them thrive and excel by driving...

    We are looking for an experienced HR BP to join our HR team. 

    In this role, you’ll support a unit comprising 110 employees and 21 Leads. Your primary mission will be to empower the management and leadership team, helping them thrive and excel by driving employee engagement, fostering leadership development, and aligning HR strategies with business goals. Your team includes team leaders with diverse experience levels - some are new to their roles, while others are seasoned professionals seeking a trusted HR partner to guide and collaborate with.

     

    Please note we consider only the candidates from Lviv or Kyiv!

     

    What about the company?

    We are a growing organisation of 400+ great magical people in the company. 

    Our team operates from two offices in Lviv and Kyiv, where we frequently come together for in-person collaboration and connection.

    Honesty, focus on results and optimism are essential for our daily life in the company. We believe our colleagues are mature and professional, capable of making decisions independently and taking responsibility for their actions. We care about our people, their continuous growth, and the country we live in. We maintain a human-centred approach in all interactions and are always ready to lend a helping hand.

    If you’re passionate about HR, thrive in dynamic environments, and want to contribute to our growth, we’d love to hear from you!

     

    Requirements:

    • 4-5 years of experience in an HR role, with at least 1 year in an HR Business Partner position
    • Solid knowledge of people management & business processes
    • Strong business orientation with a deep understanding of market dynamics and trends.
    • Comprehensive understanding of all HR functions and industry best practices
    • Excellent communication and interpersonal skills, with the ability to influence, partner with, and advise leadership teams
    • Strong problem-solving abilities, a proactive mindset
    • Able to multitask, prioritize, and manage time efficiently
    • Intermediate or higher level of English

       

    Responsibilities:

    • Partnering closely with the leadership team (Delivery Directors, Delivery Managers, PMs and Team Leads) to drive organizational success
    • Π•nsuring our managers and leads master best practices in people management. Provide HR guidance and consult with managers on people-related matters
    • Proactively identifying of problems and risks in your business unit, collaborate with the management team to find effective solutions and mitigate risks
    • New leads & managers onboarding, ensuring they are equipped for success in their roles
    • Resolving complex employee relations issues (counteroffers, dismissals, conflicts)
    • Planning the PDP process and feedback sessions in your business unit 
    • Analyzing and evaluating HR metrics
    • Manage benefits compensations in your business unit 
    • Communication of new policies and changes within the company, ensuring their implementation in the teams
    • Collecting training needs (for teams and managers - on an ongoing basis), creating requests for the LnD team 
    • Succession planning

       

    The role's primary focus is working with managers rather than all employees. Meetings with employees are conducted at their request or the lead's request in critical situations.

     

    Work Schedule

    Full-time working days, flexible hours, and the full remote for our colleagues fro Lviv and Kyiv are available

     

    Interview stages

    1. Screen with a recruiter (up to 45 minutes).

    2. First interview with our HR Director

    3. Final interview with Delivery manager/Director

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