Jobs at Djinni

About the Company

BIB Credit is an online lending brand we are launching in South Africa.

Our project is backed by a fintech team with over 10 years of experience in online lending. We are building a microfinance business in the South African market and establishing our Collections Department from the ground up.

We are looking for a proactive and detail-oriented Collections Supervisor to oversee daily operations, monitor team performance, maintain discipline, and ensure the smooth operation of communication channels and collection processes.
 

About the Role

As a Collections Supervisor, you will be responsible for the day-to-day operational control of collection agents, monitoring communications, ensuring compliance with internal standards, and resolving operational issues in real time.

You will work closely with collection agents, monitor their activities online, and ensure that communication channels and dialer systems operate efficiently.
 

Responsibilities

• Register and maintain agents' work schedules in the CRM system.
• Monitor agents' performance in real time by providing live operational support (“second-chair” assistance).
• Ensure team discipline and compliance with established performance standards.
• Configure and prepare audio prompts and recordings for automated communications and dialer systems.
• Monitor missed interactions and take action to recover lost traffic and missed opportunities.
• Develop communication strategies for existing and potential customers.
• Verify that automated and system-generated messages are sent correctly.
• Block unwanted or inappropriate communications.
• Monitor incoming communication channels and update them when necessary.
• Ensure that agents' communication channels remain operational and resolve issues promptly.
   

Requirements

Must-have:

• At least 1 year of experience in collections or debt recovery.
• Experience working with CRM systems, dialers, and messaging platforms such as Telegram, Viber, and WhatsApp.
• Experience monitoring team discipline and compliance with performance standards.
• Ability to work under pressure, respond quickly, and maintain a structured approach.
• Strong written and verbal communication skills.

Nice to have:

• Previous experience as a Collections Supervisor, Team Lead, or Senior Collection Agent.
• Experience supervising remote or distributed teams.
• Experience working with automated communication systems and dialers.
• Background in microfinance, fintech, or online lending.
   

What We Offer

• Competitive salary of $1,500–$2,500 per month.
• Fully remote work or relocation to Cyprus.
• The opportunity to contribute to the launch of BIB Credit in the South African market.
• The opportunity to build and improve operational control processes from scratch.
• Direct involvement in collection operations and key communication channels.
• The ability to influence team discipline, operational efficiency, and the quality of collection activities.
  
  Schedule: Monday–Friday, 09:00–19:30
  Market: South Africa

About us:
 

BetterMe — an all-in-one well-being ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

We are looking for a Backend Engineer to join our Core team and help build reliable, scalable backend solutions for a product used by millions of users. This role combines developing new features, optimizing existing services, and contributing to the evolution of the system architecture.
 

Your impact:
 

• Develop new backend functionality using Go as the primary programming language, with occasional work on the PHP codebase (~80/20).
• Migrate business logic from legacy PHP monoliths to Go-based services.
• Ensure the stability, performance, and reliability of production systems.
• Contribute to infrastructure improvements, including CI/CD, observability, and operational excellence initiatives.
• Collaborate closely with product teams and stakeholders to deliver end-to-end solutions within the domain.
• Conduct code reviews with a focus on best practices, code quality, and maintainability.
   

About you:
 

• 5+ years of experience in backend development.
• 2+ years of commercial experience with Go (Golang).
• Experience working with PHP, preferably Symfony or Laravel.
• Strong understanding of idiomatic Go patterns, best practices, and application design principles.
• Actively use AI tools (e.g., Claude Code, Codex, Cursor) in your daily development work to improve workflows and automate tasks.
• Experience with relational databases such as MySQL and/or PostgreSQL.
• Experience with asynchronous messaging systems (RabbitMQ, Apache Kafka, Amazon SQS, or similar).
• Experience with caching and in-memory data stores (Redis / AWS ElastiCache).
• Exposure to infrastructure and operations, including Kubernetes, CI/CD pipelines, observability, and production troubleshooting.
• Experience working with Linux and Docker.
• Ability to write and maintain unit tests, ensuring code quality and reliability.
• Strong problem-solving skills and the ability to work with complex systems and domains.
   

Nice to have:
 

• Experience migrating from PHP monoliths to Go services.
• Strong experience with PHP 8+ (Symfony or Laravel).
• Experience building and operating distributed systems and high-load services.
• Hands-on experience with cloud and container orchestration technologies, including AWS services, Kubernetes, Helm, and service mesh solutions (e.g., Istio).
• Experience with microservice architectures and REST APIs.
• Knowledge of architectural design principles such as Clean Architecture, Hexagonal Architecture, and Domain-Driven Design (DDD).
• Strong communication and collaboration skills.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
 

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online sales;
• Interaction with customer service and business development managers;
• Work with leads generated by marketing.

What we expect from the candidate:

• At least 2 years of experience in the gambling industry;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;
• Understanding of sales and B2B services.
   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer:

• Working hours from 10:00 to 18:00 (Mon-Fri) remote;
• Interesting work in successful projects;
• Timely payment of salaries, official employment, 24 days of vacation and fun corporate events;
• A friendly team and a pleasant atmosphere without pressure, stress and other negative things.
• We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

YELK is a web development outsourcing agency that provides scalable digital solutions for SMEs and enterprise clients across the EU and the USA. We specialize in delivering custom web development, design, and AI integration services.

We are looking for a Lead Generation Specialist who will work primarily on UpWork. As a lead generator, you’ll help us generate qualified sales opportunities from Upwork, qualify customers, and assist the Sales Manager in closing deals.

Responsibilities:

• Scan & qualify opportunities on UpWork across different categories: UI/UX Design and Web Development.
• Create high-quality bids and proposals.
• Track conversion rates, review analytics, and keep the CRM & pre-CRM up to date.

• Qualify customer replies and book calls with SQL.

   

Requirements:

• At least 1 year of experience in UpWork lead generation.
• Upper-intermediate to advanced English proficiency, with fluent written communication.
• Ability to write concise, value-based proposals.
• Understanding of UX/UI Design and popular frameworks, approaches, and trends in Web Development.
• Deep understanding of lead qualification processes and reply management.
• High proficiency with Google Sheets, including filtering, combining lead databases, using formulas, and preparing .CSV files.

• Experience with HubSpot.

   

Would be a plus:

• Experience with LinkedIn email generation and campaign tools (such as Instantly, Smartlead, or similar), LinkedIn automation tools (such as Lemlist, HeyReach, Phantom Buster), and enrichment platforms (such as FullEnrich or similar).
• Experience in scraping data from various sources, building lead lists, enriching them, and validating emails using automation tools.

We offer:

• Paid 21 days of vacation and sick leave.
• Free morning schedule (start from 9 to 11 am).
• An engaging team environment where your voice is heard and initiatives are supported.
• Market competitive salary and benefits based on conversion rates.
• Educational budget, upskill courses, and workshops.
• 100% remote. 

We’re looking for a Control & Autonomy Engineer to join our team and work on cutting-edge robotics and autonomous systems.

You’ll develop control algorithms, work with sensor fusion and multi-sensor data, build simulations, and collaborate with robotics and software engineers to bring real-world autonomous solutions to life.

Key Responsibilities:

• Develop control-based algorithms and support their testing.
• Work on data analysis and sensor fusion for multi-sensor systems (e.g., IMUs, cameras, magnetometers).
• Build models and simulations to support system development and testing.
• Collaborate with robotics and software engineers on integration with other platforms, modules, and solutions.
• Stay up to date with recent research in control and autonomy, and propose solutions to address product use cases.

Required Qualifications:

• 3+ years of experience in control, robotics, machine learning, or a related field.
• Experience with PID controllers, Kalman filters, and signal processing.
• Practical knowledge of linear algebra.
• Strong programming skills in Python and/or a good working knowledge of C++.
• Experience working with Linux-based systems.
• Degree in Computer Science, Robotics, Engineering, Mathematics, or another STEM field (or equivalent practical experience).

Nice to Have:

• Advanced knowledge of control theory.
• Experience with MATLAB / Simulink for dynamic system modeling and control design.
• Experience with ROS 2, Gazebo, or AirSim.
• Experience with sensor setup and integration.
• Experience with at least one of the following flight controllers: PX4, Betaflight, or ArduPilot.

What We Offer:

• Opportunity to work on cutting-edge embedded products.
• Competitive salary and benefits.
• Professional growth and learning opportunities.
• Collaborative and engineering-focused culture.

We are looking for an IT Support Engineer!

Requirements:
- Experience in a similar position for 2 years;
- Experience with MDM solutions;
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN);
- Experience with OS (macOS, Windows at administrator level, Linux at basic level);
- Basic experience with Google Workspace or Microsoft365;
- Experience with ticket system and wiki;
- Experience with deployment tools;
- Installation, configuration, and troubleshooting software;
- Experience with modular repair;
- Experience with inventory systems;
- English B1

Responsibilities:

- Setup and support of office corporate network;
- Maintenance of office computers and office equipment;
- Asset management;
- Providing technical support to the company's employees, including remote ones;
- Managing MDM, credentials, group policies, and access rights

Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset, is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal event days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance at specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location

We are a modern online project with an international audience, where user experience, response speed, and security play a key role. As we continue to grow, we are looking for a Night Support Manager to help us maintain a high level of service.

Responsibilities:
— Handle incoming user requests via LiveChat
— Assist with technical, general, and payment-related inquiries
— Provide guidance on platform functionality, bonus policies, and verification procedures
— Escalate complex cases to relevant teams
— Contribute to the improvement of internal support processes

Requirements:
— English proficiency at B2 level or higher
— Stress resistance and strong attention to detail
— Technical literacy, understanding of blockchain fundamentals
— Experience in iGaming is preferred but not mandatory
— Experience with LiveChat or similar systems is a plus

What we offer:
— Remote work with a 2/2 shift schedule
— Salary in white USDT crypto
— Training and support from an experienced international team
— Opportunity for growth within the project

We are looking for a seasoned talent acquisition professional who knows how to find exceptional people in competitive technology markets. This part-time, remote opportunity is designed for a recruiter who can go beyond standard candidate sourcing and identify experienced technology specialists, senior leaders, and C-suite executives across international markets.

You will work on specialized searches spanning software engineering, IT, blockchain, Web3, fintech, gaming, and other emerging technology sectors. Your main responsibility will be to build targeted talent pipelines, establish initial contact with potential candidates, assess their professional backgrounds, and deliver well-qualified profiles to the recruitment team.

The ideal candidate is an independent researcher and relationship builder who understands how senior professionals think, where to find hard-to-reach talent, and how to approach candidates with relevant opportunities.

Key Areas of Responsibility

• Executive and Technical Talent Mapping: Research companies, industries, and professional networks to identify suitable candidates for senior technical, management, director-level, and C-suite positions.
• Strategic Candidate Sourcing: Use LinkedIn Recruiter, GitHub, referrals, specialized job boards, and other online communities to discover qualified professionals.
• Targeted Candidate Engagement: Develop personalized outreach approaches that generate interest from both active job seekers and passive candidates.
• Initial Candidate Assessment: Conduct introductory calls to understand candidates’ experience, leadership background, career interests, and alignment with role requirements.
• Search Coordination: Manage several recruitment assignments simultaneously, prioritize sourcing activities, and provide clear candidate summaries and feedback to the recruitment team.

Qualifications and Experience

• At least 5 years of professional experience in IT recruitment, technical talent acquisition, executive search, or specialized recruiting.
• Demonstrated experience sourcing candidates for senior management, executive, or C-suite positions.
• Strong familiarity with technology-driven industries, particularly software development, IT, blockchain, Web3, fintech, gaming, or related fields.
• Proven ability to identify and approach passive candidates, including experienced technical professionals and business leaders.
• Advanced hands-on experience with LinkedIn Recruiter, LinkedIn search techniques, and other candidate research tools.
• Ability to work independently, manage competing priorities, and deliver consistent sourcing results in a remote environment.

What We Offer

• Part-time engagement with remote working flexibility.
• Exposure to specialized searches involving senior technical talent and executive leadership.
• A flexible working arrangement that supports independent work and effective time management.
• Opportunities to expand industry knowledge, strengthen executive search expertise, and develop professionally.
• Potential for ongoing collaboration as recruitment projects and business needs evolve.
   

If you bring strong IT recruiting expertise, confidence in executive sourcing, and a proactive approach to discovering global talent, we encourage you to apply.

Wolff Digital Marketing (wdmdigital.com) runs its own Instagram and TikTok accounts built around realistic AI personas, made for a US audience. We're self-funded and profitable, with a small team mostly based in Europe.

What you'll do

• Own posting and scheduling for one of our accounts: captions, hashtags and timing for a US audience
• Community engagement: comments, trends, collabs
• Spot what's going viral and adapt it fast, working with our AI artists who create the content
• Grow the account and report on what's working

You

• Have grown Instagram or TikTok accounts yourself, and can show the numbers (followers, views, viral posts)
• Know US internet culture and short-form trends
• Speak fluent English
• Are available full-time and long-term

Offer

• $1.5k–3k/month depending on experience, paid monthly in USD
• Paid one-week trial, fully remote, contractor agreement
• We pay for all tools

To apply: send your CV, 2–3 accounts you've grown (with rough results), and your email and phone.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Team Lead SMM.

Requirements:

- Relevant Experience: 3–4+ years of experience in SMM/Digital in a leadership role (Team Lead / Head of Social / SMM Director).
- Middle Management Experience: Proven track record of managing managers or team leads, not just individual contributors.
- Data-Driven & Unit Economics: Strong grasp of business metrics (ROMI, CAC, CPA, CPL, LTV, CR). You know how to calculate the ROI of every dollar spent.
- Financial Planning: Experience in media planning, budget allocation, and defending marketing budgets.
- Analytics & Dashboards: Experience with end-to-end analytics and data visualization tools (Tableau, Meta, or advanced Excel/Google Sheets).
- Process-Oriented Approach: Experience implementing goal-setting frameworks (OKRs/KPIs) and establishing interaction workflows (SLAs) with cross-functional departments.
- SMM Expertise: Deep understanding of social media algorithms, targeted advertising principles, content marketing, and reputation management (Brand Safety).

Soft Skills:

- Delegation (Zero Micromanagement): Ability to let go of daily operations. You set goals for managers and monitor key milestones/metrics without manually checking every piece of copy or creative.
- Analytical & Business Thinking: A habit of relying on data rather than intuition to make decisions.
- Persuasion & Pitching Skills: Ability to translate SMM jargon into business language. Capable of justifying to the stakeholders results and initiatives.
- Leadership & Empathy: Ability to mentor managers, conduct high-quality 1-on-1s, resolve conflicts, and prevent team burnout.
- Proactivity & R&D Mindset: Readiness to constantly test new hypotheses, discover unconventional setups, and reject the "we've always done it this way" mentality.

Responsibilities:

1. Strategy Execution & Initiative Development:
- Decomposing the global SMM strategy into actionable roadmaps and tactical plans for the geo's and subordinate units.
- Defining and setting KPIs, OKRs, ensuring goal alignment across all team.
- Generating, providing business justification for, and pitching new initiatives, special projects, and tests.
- Continuously scouting the market and analyzing competitors to implement innovative approaches and formats within the teams.
2. Unit Economics & ROI Management:
- Tactical management of the allocated budget: distributing funds based on their performance and task priority.
- Strict monitoring of business, SMM metrics and audience acquisition, retention costs.
- Making data-driven decisions on scaling or pausing campaigns based on consolidated analytics provided by the Team.
- Preparing financial and resource justifications for the Head of SMM when requesting budget expansions, new hires, or software procurement.
3. Middle Management Leadership & Process Architecture:
- Direct supervision of Managers and Specialists: conducting regular 1-on-1s, performance reviews, and assessing the management effectiveness of their respective subgroups.
- Developing the leadership skills of subordinate Managers, providing mentorship, and assisting in resolving complex team conflicts or escalations.
- With Project Manager designing and optimizing internal business processes: developing SOPs (Standard Operating Procedures) and SLAs (Service Level Agreements) between SMM units and cross-functional departments.
- Ensuring a balanced workload across team and monitoring macro-level deadlines (without micromanaging individual execution).
4. High-Level Quality Assurance (QA) & Brand Safety:
- Implementing and maintaining QA systems for content and communications (conducting high-level audits of unit outputs for Tone of Voice and Visual ID compliance).
- Managing reputational risks (Brand Safety): ensuring teams strictly adhere to crisis response and community management protocols.
5. Analytics & Management Reporting:
- Consolidating performance data from the team into a unified, transparent dashboard system.
- Conducting deep-dive analyses of anomalies (both sudden metric drops and spikes) to identify root causes and patterns.
- Preparing regular executive reports for the Head of SMM, including key takeaways, performance forecasts, and strategic optimization proposals.
 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

Manifest Render is a CGI studio creating high-end architectural visualizations for interior designers, architects, developers, and real estate professionals, mainly in the US and UK.
 

We’re looking for a Sales / Business Development Manager to bring new clients to Manifest Render and build long-term partnerships.
This is a commission-only role with a high first-project commission and recurring income from repeat clients.
 

What you’ll do

• Find potential clients in the US, UK, and Europe
• Reach out to architects, interior designers, developers, and real estate companies
• Work with LinkedIn, Instagram, email, and other outreach channels
• Handle follow-ups and communication with leads
• Present our services, portfolio, and pricing
• Bring qualified leads to the project stage

What we’re looking for

• English B2+
• Experience in sales, lead generation, or business development
• Ability to work independently and build your own outreach process
• Strong written communication skills
• Focus on results, not just the number of messages sent

Experience in architecture, interior design or CGI would be a big plus.

What we offer

• Fully remote
• Flexible schedule
• No income cap
• Portfolio, pricing, case studies, and other materials for outreach provided
• Can be combined with another job or freelance work
  
  Compensation
• 40% commission from the client’s first paid order
• 10% commission from every future order from that client
• No fixed salary
• Recurring commission is paid for as long as you continue working with Manifest Render
   

To apply, please include a short answer to this question:
How would you approach finding and reaching out to new clients for a CGI studio like Manifest Render?
 

About the project

Anttix is a software development company focused on technology solutions for CFD brokers and financial services. We’re building our own CRM platform using Power Apps (model-driven) and Dataverse as the core data layer, integrating it tightly with trading, KYC, payments, and marketing systems.

We work in small, senior teams that ship fast, don’t tolerate unnecessary bureaucracy, and care about building systems that actually get used in production.

The platform is delivered by a remote engineering team that owns the full stack behind the broker: the CRM, the trading integration, the payment orchestration, the mobile and web clients, and the back-office tooling used by Compliance, Sales, and Customer Service. The CRM is the system of record for everything customer-related — identity, KYC state, deposits and withdrawals, bonuses, MT5 account assignment — and is where most new business logic lands first. Tech-wise it is a PowerApps / Dataverse solution backed by Power Automate flows and a set of Java microservices; we'll go into the details in the interview.

We’re looking for a experienced business analyst who can translate business requirements into development tasks.

You will work directly with the CTO, Project Manager, two backend developers, a PowerApps/Dataverse developer, a frontend developer, two QA engineers, and DevOps, plus regular contact with Backoffice, Compliance, Payments, and Sales stakeholders on the business side.

Role summary

We are looking for a Business Analyst to own the requirements, data, and acceptance layer of the VCG CRM platform. You will translate regulatory, commercial, and operational needs into Dataverse entity models, Power Automate flow specifications, gRPC API contracts, and UAT scenarios — then verify that what we deliver matches what the business asked for.

This is a hands-on BA role on a real, complex financial product. You will read Power Automate flow JSON, query Dataverse, sit in MT5 trading sessions, and write acceptance criteria that actually catch bugs. You will not be producing slide decks.

What you'll do

Requirements & discovery

• Capture and document behaviour across the CRM (user lifecycle, deposit/withdrawal routing, KYC transitions, bonus logic, MT5 group assignment) from production flows, Confluence docs, and direct observation of the live system.
• Interview Backoffice, Compliance, Payments, and Sales stakeholders; convert their needs into documented requirements tied to specific Jira epics.
• Decompose epics into user stories with clear acceptance criteria that developers can implement without follow-up questions.

Data & process modelling

• Own the logical data model for custom Dataverse entities: contacts, trading accounts, transactions, bonuses, consents, state-machine audit.
• Document field semantics, alternate keys, and cross-system mismatches (e.g., "Id" vs "Guid", timezone offsets between MT5 UTC+2 and Dataverse UTC) that trip up integrations.
• Model business processes (user state machine Demo → Limited → KYC → Full, deposit routing per provider, MT5 group assignment per country/affiliate, account closure reasons) as flowcharts and state diagrams — Mermaid preferred, Lucidchart acceptable.

Flow & rules specification

• Specify Power Automate flows and Dataverse business rules: triggers, conditions, branches, error paths, compensating actions.
• Review existing flows in production, decide which need rework as requirements change, and shepherd the changes through delivery.
• Define event contracts published to Azure Service Bus (event name, payload schema, ordering guarantees, idempotency keys).

Test & acceptance

• Run data validation when onboarding new data sources or migrating between environments, using SQL / Fetch XML / Snowflake queries you author yourself.
• Own UAT sign-off: coordinate with QA, Backoffice, and Compliance; track defects in Jira; make the call on go/no-go criteria for each release.

Documentation & communication

• Maintain project documentation in Confluence, mirrored to the git repo.
• Keep the Jira backlog current: groom it, link specs to tickets, attach acceptance criteria to every story before it enters a sprint.
• Write clear, terse documentation. No filler. Diagrams where they help, tables where they help, prose only when nothing else does.

Required experience

• 3+ years as a Business Analyst on software products, at least one of them on a data-heavy or regulated domain (fintech, trading, payments, iGaming, insurance, healthcare).
• Translating business requirements into technical specifications is the core of this role. You can sit with a Compliance officer, a Payments lead, or a Sales manager, understand what they actually need (vs. what they first ask for), and turn it into something a developer can build without coming back for clarification.
• Strong process and data thinking: you naturally reach for state diagrams, flowcharts, and entity relationships when describing a problem, and you can spot inconsistencies in a process before code is written.
• Comfortable working with structured data and basic SQL — enough to validate that the system does what the spec says, without waiting for an engineer.
• General technical literacy: you can read an API contract, follow a workflow definition, and discuss trade-offs with engineers — you don't need to write the code, but you understand the shape of what's being built.
• Practical grasp of state machines, workflow logic, and master data concepts.
• Written English strong enough to produce specifications that developers implement without coming back for clarification.
• You do not need to be a developer. The team includes a dedicated PowerApps/Dataverse developer, backend and frontend engineers, QA, and DevOps — the BA's job is to make sure they're building the right thing, not to build it.

Nice to have

• Experience with retail CFD / FX / trading platforms; familiarity with MetaTrader 5 concepts (groups, deals, positions, margin, leverage, demo vs live accounts).
• Experience with payment orchestration (Praxis, TotalProcessing, regional LatAm/MEA PSPs, card vs APM routing).
• Experience with KYC/AML vendors (SumSub, Onfido, Veriff) and the associated compliance workflows.
• Experience with messaging / campaign tools (Braze, SendGrid, Mixpanel) for transactional notifications and lifecycle campaigns.
• Experience operating a live production financial system — releases, incidents, hotfixes with real customer funds at stake.
• Exposure to AI-assisted development (Claude, Copilot, Cursor) — this project uses AI aggressively for code generation, test generation, and data validation. You will use the same tools to accelerate specification and analysis.

How we work

• Remote-first, distributed team across Europe. Core overlap hours roughly 10:00–18:00 EET.
• Tooling: Jira, Confluence, Git (GitHub + Bitbucket), PowerApps, Dataverse, AWS, Azure, Snowflake, Grafana, CloudWatch.
• Documentation in git: specs and plans are markdown files committed alongside the code, reviewed via pull requests like anything else.
• English is the working language for written artefacts; spoken language is flexible within the team but all specs, tickets, and review comments are in English.
• Ownership: you own your deliverables end-to-end — from stakeholder interview through UAT sign-off. We do not hand work off between "requirements" and "analysis" and "testing" — those are the same job.

Engagement

• Full-time contract, long-term. The CRM is the backbone of the business and the BA role is a permanent seat on the team — new features, new payment providers, new regulatory requirements, new markets are continuously in flight.

About us:
VC Gallery Milan is a lighting showroom in Milan and an online store. We are an official
dealer of Visual Comfort & Co. (Ralph Lauren, Kelly Wearstler, AERIN and others) and
serve interior designers, architects and homeowners across Europe.
What you will do:
• Reply to client requests by email, phone and WhatsApp, quickly and in the client's
language.
• Help clients choose: understand the project, prepare selections and quotes.
• Guide each order through payment, delivery and after-sales questions.
• Keep clients informed: what happens next and when.
• Check stock and lead times with our operations team and keep HubSpot up to date.
What we need
• 2+ years in customer service or account management with international clients.
• Upper-Intermediate English or higher, written and spoken.
• Clear, polite writing: you answer the question the client actually asked.
• You are comfortable on the phone.
• You are careful with prices, VAT and terms.
• Available Monday to Saturday in Milan time, 5 working days a week.
Nice to have:
• Italian.
• Another European language.
• Experience in premium retail, interiors, furniture or lighting.
• HubSpot or another CRM.
We offer:
• Remote work.
• Premium brands and clients who come to us themselves.
• Clear processes and AI tools for selections and quotes.
• Salary
Process
Intro call in English → short written task → final interview.

Lime Vizio
Industry: High-Volume E-commerce (US & Canada)
Location: Remote
Schedule: Full-time, Los Angeles business hours(PST/PT)
Reports to: CEO & Founders

About us

Lime Vizio is an eCommerce company operating floral and gifting brands across the US and Canada. We’re looking for a CRM Email Marketing Manager to turn our customer base into a consistent source of repeat purchases and profitable growth.

About the role

You will own CRM and email marketing strategy, from identifying growth opportunities and planning customer journeys to evaluating results and driving improvements.

Your focus will be increasing retention, customer lifetime value, and revenue through relevant campaigns, segmentation, and automated lifecycle communications. You should be comfortable setting priorities independently and turning customer data into clear marketing decisions.

Key responsibilities

• Develop and own the CRM and email marketing roadmap aligned with business goals, customer behavior, and seasonal demand.
• Build customer segments based on purchase history, engagement, lifecycle stage, and buying occasions.
• Plan and improve lifecycle journeys, including welcome, cart recovery, post-purchase, repeat purchase, occasion reminders, and win-back flows.
• Own the email campaign calendar, audience selection, messaging direction, offers, and performance.
• Maintain a prioritized testing backlog covering segmentation, offers, content, timing, frequency, and customer journeys.
• Run structured A/B tests, document findings, and turn results into actionable decisions.
• Track CRM revenue, repeat purchase rate, customer lifetime value, and the contribution of automated flows.
• Explain performance changes through campaign, flow, segment, and cohort analysis.
• Protect deliverability and customer trust through list hygiene, relevant communications, and monitoring of complaints and unsubscribes.
• Coordinate with creative, technical, and marketing teams to deliver campaigns and automation accurately and on time.

• Proactively identify opportunities, flag risks, and recommend next steps.

   

What we’re looking for

• Hands-on experience in CRM, email marketing, or lifecycle marketing within eCommerce.
• Strong understanding of retention, customer journeys, segmentation, and commercial marketing principles.
• Proven examples of improving repeat purchases, CRM revenue, or customer lifetime value.
• Ability to interpret campaign and customer data, assess attribution limitations, and distinguish meaningful improvements from surface-level metrics.
• Experience designing A/B tests and applying the findings to future decisions.
• Sound commercial judgment: balancing revenue, margins, promotional intensity, and customer fatigue.
• Ability to write clear briefs and evaluate messaging, offers, and calls to action.
• Ownership, attention to detail, and the ability to move work forward without constant direction.

Experience with a specific CRM or email platform is not a prerequisite. Strong marketing judgment, CRM expertise, and the ability to work effectively with technical implementation support matter most.

What success looks like

• CRM delivers measurable growth in repeat purchases and profitable customer revenue.
• Automated journeys generate a meaningful, growing contribution to CRM performance.
• Testing consistently produces useful insights and informs priorities.
• Reporting clearly explains results, their drivers, and recommended actions.
• Revenue growth is supported by healthy deliverability and customer engagement.
• You independently manage the CRM roadmap and take responsibility for agreed outcomes.

Lime Vizio
Industry: High-Volume E-commerce (US & Canada)
Location: Remote
Schedule: Full-time, Los Angeles business hours(PST/PT)
Reports to: CEO & Founders

About the role

We are looking for a hands-on COO who builds businesses—not just manages them.

You'll own company operations, profitability, organizational effectiveness, and AI-driven transformation.

This role combines executive leadership with deep operational thinking. You'll work directly with the CEO to redesign systems, improve unit economics, develop leaders, and build an organization that scales without unnecessary complexity.

What You'll Own

• End-to-end company operations 
• EBITDA and operational profitability 
• AI & automation roadmap 
• Leadership performance and accountability 
• KPI framework and operational dashboards 
• Cross-functional execution 
• Organizational design and operational scalability 

Key Responsibilities

• Improve EBITDA, gross profit, and unit economics. 
• Reduce labor cost, refunds, cancellations, and operational waste. 
• Redesign and simplify business processes before automating them. 
• Lead AI and automation initiatives that deliver measurable business value. 
• Build scalable systems, KPIs, ownership, and operational standards. 
• Develop high-performing department leaders. 
• Improve fulfillment reliability, customer experience, and operational efficiency. 
• Partner with Product and Engineering to solve business problems through technology. 
• Personally investigate high-impact operational challenges and lead transformation initiatives. 
   

What Success Looks Like

You'll be responsible for measurable improvements in:

• EBITDA  
• Gross Profit 
• Profit per Order 
• Labor Cost per Order 
• Refund & Cancellation Rates 
• Fulfillment Performance 
• SLA Achievement 
• Customer Satisfaction 
• AI Automation Results 
• Leadership Effectiveness 
   

Requirements

• 10+ years in Operations, Business Transformation, or Executive Leadership. 
• Experience leading organizations of 100+ employees. 
• Strong background in high-volume e-commerce (required). 
• Proven success improving profitability and scaling operations. 
• Experience redesigning operational systems—not just managing teams. 
• Strong understanding of unit economics and operational finance. 
• Experience leading automation, digital transformation, or AI initiatives. 
• Experience working closely with Product, Engineering, Data, and Finance. 
• Experience managing remote international teams. 
• Excellent English (B2+). 
   

Nice to Have

• Marketplace or aggregator businesses 
• Logistics or fulfillment operations 
• Contact centers 
• BI & operational analytics 
• CRM / ERP / workflow automation 
• Lean or Six Sigma 

This Role Is Not for Someone Who

• Maintains operations instead of improving them. 
• Measures activity instead of business outcomes. 
• Solves problems by adding headcount. 
• Automates broken processes instead of redesigning them. 
• Avoids difficult organizational decisions. 
• Relies on meetings instead of execution. 
• Isn't comfortable being accountable for financial results. 
   

Why Join Lime Vizio

• Full ownership of company operations. 
• Direct partnership with the CEO and founders. 
• High-impact executive role. 
• Fast decision-making with minimal bureaucracy. 
• Opportunity to build one of the most operationally efficient AI-native e-commerce companies. 

About Lime Vizio

Lime Vizio is a multi-brand e-commerce company serving customers across the United States and Canada.

We process thousands of customer orders daily through customer support, sales, fulfillment partners, finance operations, proprietary technology, and AI-powered systems.

We're building an AI-native company where technology performs routine work while people focus on leadership, customer experience, and business growth.