Jobs at Djinni

Growth Automation is a Lead Generation AI firm serving B2B companies worldwide.

We’re looking for a Billing & Invoicing Coordinator to join our team.

The Role:

The Billing & Invoicing Coordinator will be responsible for ensuring that our invoicing process runs smoothly and efficiently. This role is hourly & freelance — up to 5 hours each week.

Key responsibilities include:

• Creating and updating invoices for clients in Xero
• Monitoring outstanding balances and preparing summaries for the management team
• Communicating with clients regarding overdue payments (via email and phone)
• Following up consistently on delayed invoices and handling collections agencies when needed
• Staying organized and maintaining accurate records of invoicing activities
• Handling additional invoicing-related tasks as required
   

This role does not involve bookkeeping or accounting. It is an entry-level opportunity that does not require extensive prior experience — but strong organization, professionalism, and attention to detail are a must.
 

Requirements

• Experience using Xero invoicing (essential)
• Good level of English (spoken and written)
• Comfortable making client calls regarding payment follow-up
• Very organized, detail-oriented, and proactive
• Reliable and able to sign in multiple times per week
• Previous invoicing or billing experience is a plus, but not strictly required
   

Hours & Compensation

• Freelance, part-time (up to 5 hours per week, flexible schedule)
• Hourly pay
• Remote role — work from anywhere
• Opportunity to grow with the company and take on more responsibility over time

Required skills

Google Sheets / Excel, Xero, Invoices

We are looking for a Strong Middle/Senior DevOps Engineer who will be responsible for maintaining, deploying, and supporting our on-premise enterprise product across customer environments, ensuring reliability, scalability, and smooth delivery processes.

Requirements:

• Strong Linux and Windows administration skills;
• Experience configuring and maintaining IIS and Nginx;
• Practical experience with Docker and Kubernetes (on-premise environments);
• Experience building and maintaining GitLab CI/CD pipelines;
• PostgreSQL administration and maintenance;
• MongoDB administration and maintenance;
• ELK Stack administration and monitoring;
• Strong Git knowledge and workflow management;
• Advanced understanding of networking concepts (TCP/IP, DNS, routing, firewalls);
• Solid understanding of CI/CD processes and infrastructure automation;
• Experience deploying and supporting enterprise software solutions in customer environments;
• Knowledge of modern scripting languages (at least one).

Nice to Have: 

• Experience with Infrastructure as Code tools (Terraform, Ansible);
• Experience with monitoring and observability tools (Prometheus, Grafana);
• Understanding of security best practices for on-premise infrastructure and deployments;
• Experience with backup and disaster recovery strategies;
• Experience working in highly available and distributed environments.

Responsibilities:

• Diagnose and troubleshoot infrastructure, deployment, and application issues;
• Automate product lifecycle and operational processes;
• Monitor services, applications, and infrastructure health;
• Collaborate closely with development teams and customer technical stakeholders;
• Deploy releases to testing, staging, and production environments;
• Install, configure, and maintain on-premise product deployments;
• Support product deployments across Linux, Windows, and macOS environments;
• Maintain and improve CI/CD pipelines and deployment automation;
• Optimize system performance, reliability, and scalability;
• Create and maintain technical documentation, deployment guides, and operational procedures;
• Participate in incident response, root cause analysis, and continuous improvement initiatives.

About Yapamar
Yapamar is a B2B SaaS platform for Marketing Mix Modeling.
We help companies accurately understand the true contribution of each marketing channel, account for external factors, and make better budget allocation decisions.

About the role
As a Sales Development Representative (SDR), you'll own the full sales cycle from prospecting to closing.

What you'll do
- Build and manage outbound pipeline in the EU market;
- Research and identify target accounts and key decision-makers;
- Conduct personalized outreach via email and LinkedIn;
- Book and run discovery meetings;
- Learn and communicate the value of Marketing Mix Modeling to marketing leaders;
- Help refine messaging, qualification criteria, and sales processes;
- Maintain CRM and keep pipeline activity organized.

We'd love to hear from you if you
- Have experience in B2B outbound sales;
- Are comfortable building pipeline without relying on inbound leads;
- Enjoy prospecting, research, and opening conversations with senior decision-makers;
- Can work independently with minimal supervision;
- Are curious and willing to learn a technical product and a new market;
- Are familiar with marketing concepts such as ROI, ROAS, CAC, LTV, attribution, or incrementality;
- Communicate confidently in English.

Nice to have
- Experience selling SaaS, analytics, AdTech, MarTech, or data products;
- Experience using tools such as Apollo, Sales Navigator, HubSpot, Instantly, Lemlist, or similar.

What we offer
- Fully remote work;
- Direct collaboration with the founder and minimal bureaucracy;
- Clear path to grow with the business as it scales.

Compensation
- Fixed base salary ($700–$1,000/month);
- Commission on closed business, including renewals.
 

The Customer Support Engineer will focus on providing technical support and maintaining production operations. The specific requirements and responsibilities include:

The vacancy assumes a shift work schedule.
 

Job Requirements:

• Proficiency in using PC. Ideally after QA courses
• Background in Data Support (Tier 1+2); Tier 3 is an advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent service orientation and communication skills.
• English level at least B1.
• Ability to work independently and as part of a team.

Key Responsibilities:

Problem Resolution:

• Identify potential production issues and implement proactive solutions.
• Troubleshoot technical issues and collaborate with teams to ensure resolution.

Customer Support:

• Provide prompt technical support to end-users
• Collaborate with R&D and product management to resolve client issues.

Production Coordination:

• Develop and manage production schedules.
• Adjust schedules as needed to accommodate changes or delays.

Stakeholder Communication:

• Serve as the primary liaison between teams to ensure clear communication.
• Notify stakeholders and clients of any delays or issues.

Bringg is on a mission to transform last-mile delivery into a powerful driver of growth, loyalty, and operational excellence. As an AI-powered SaaS platform, we help leading enterprises and Fortune 500 retailers and logistics providers orchestrate smarter, more efficient delivery operations - from same-day to scheduled delivery - streamlining operations and enhancing customer experience at scale.
 

What You'll Do

• Handle both customer-facing and deep technical support questions from Bringg's enterprise customers
• Investigate reported issues using logs, SQL queries, and API calls to find root cause, not just symptoms
• Use observability tools (e.g. OpenSearch, Kibana, Grafana, Splunk) to monitor system health, catch issues proactively, and speed up incident investigation
• Use AI-assisted tools to accelerate log analysis, pattern-match recurring issues, and surface likely root causes before manual digging
• Manage a queue of competing priorities, escalating the right issues to R&D with clear, actionable bug reports
• Own production incidents end-to-end, including communicating status to internal and external stakeholders
• Validate fixes through functional testing before they go back to customers
• Contribute to and improve a shared knowledge base, using AI tools to help identify gaps and keep documentation current
   

What You Bringg
Must-haves:

• 3+ years of experience in L2 or L3 technical or application support
• Proven experience using SQL at an intermediate level
• Proven track record working with REST APIs
• Strong hands-on experience with at least one modern observability platform (e.g., OpenSearch, Kibana, Grafana, Splunk or similar tools) including log analysis, monitoring, incident investigation, root cause analysis, and proactive detection of system health and performance issues
• High level of English (a must!) with both strong written and oral communication skills
   

Strong advantages:

• Experience with providing technical and application support for Web & Mobile platforms
• BS degree in Computer Science or related technical field
• Customer-facing experience
• Experience working in operationally critical environments in high-pressure situations

Note: The position requires working in shifts (including night shifts 00.00- 08.00) during business days, and weekend shifts (day & night shifts)
 

We care about our people!
Here's a glimpse of our benefit package:

• Home office setup: $500 home office equipment allowance
• Meal allowance: $100 monthly meal allowance
• Hybrid work: flexible hybrid work from home or office
• 20 days parental (non-birth) leave
• 2 vacation days + $250 gift when getting married
• A vacation day on your birthday
• Wellness budget: $100 monthly budget for wellness or a sports activity of your choice
• Health insurance provided after completing the trial period
• Support team members receive 2 extra days off per year, which can be taken at a time that works best for you

We are building a sports booking platform that connects sports clubs and individual trainers with people looking for sports activities.

For sports businesses, our platform works as a CRM and booking system where they can publish services, manage schedules, communicate with customers and receive bookings.

For users, it is one place to discover sports activities, compare options and book them easily.

The product is already being developed, and now we are looking for someone who can help us solve one of our most important challenges: bring sports clubs, trainers and other sports providers onto the platform and help them start actively using it.

At the moment, clubs can use the platform for free, so this role is not primarily about selling a subscription.

It is about understanding club owners, building trust, introducing them to a new way of working, helping them understand the product and finding creative ways to grow our network of sports partners.

What you will do

You will own a large part of our business development, partnerships and communication with sports providers.

Your responsibilities will include:

• Finding and contacting sports clubs, studios, academies, trainers and other sports providers.
• Speaking directly with owners, managers and decision-makers.
• Building genuine relationships with sports businesses instead of relying only on standard sales scripts.
• Presenting our platform and demonstrating how the CRM works.
• Helping new partners understand the system and complete onboarding.
• Helping clubs publish their services, schedules and other information correctly.
• Following up with partners after onboarding and helping them become active users of the platform.
• Understanding why some clubs decide to use the platform and why others do not.
• Collecting feedback, requests and problems reported by clients.
• Keeping clear notes about client conversations, requested improvements, product issues and ideas.
• Organizing this feedback so that it can be easily communicated to the founders and product team.
• Helping us distinguish between one client's individual request and a problem that may affect many clubs.
• Building relationships with municipalities, sports departments, sports federations, associations and other organizations connected to sport.
• Looking for opportunities to work with sports communities, events, universities, companies and local organizations.
• Developing creative ways to attract clubs that go beyond traditional cold outreach.
• Thinking about advertising, partnerships, referral programs, local campaigns and other growth experiments.
• Tracking contacts, meetings, follow-ups, onboarding and activation in a structured way.

Communication with clients is a critical part of this role

We are looking for someone who can create an easy and natural connection with different kinds of people.

You should be genuinely interested in understanding how a club operates, what problems it has and what would make its daily work easier.

We do not want someone whose main goal is simply to convince the client that our product is good.

We want someone who listens.

Sometimes a conversation with a club owner may reveal that something in our product is confusing, missing or unnecessarily complicated.

In these situations, we expect you to understand the client's real need, ask the right questions, document the feedback and communicate it clearly to the team.

You will act as an important connection between the people using our product and the people building it.

Digital skills

You do not need to be a programmer and we do not expect you to write code.

However, strong modern computer skills are very important for this position.

You should:

• Feel confident working with web applications and CRM systems.
• Be comfortable learning new software without needing detailed instructions for every step.
• Understand basic concepts of modern digital security, such as MFA and why account security matters.
• Be comfortable working with online communication and productivity tools.
• Be able to demonstrate our CRM to clients confidently.
• Be able to explain digital concepts to clients who may not be technically experienced.
• Keep information about leads, conversations and client feedback organized.
• Write clear notes after meetings and calls.
• Report bugs, problems and improvement requests in a way that is understandable to the product and development team.
• Be curious about technology and interested in understanding how digital products work.

You do not need technical expertise, but you should feel comfortable in a technology-driven environment.

We are looking for someone who

• Is open-minded and genuinely curious about people.
• Is a good listener.
• Can quickly build a comfortable connection with business owners and managers.
• Tries to understand the client's real problem instead of immediately trying to sell something.
• Can translate client feedback into clear information for the product team.
• Is comfortable starting conversations with people they do not know.
• Can speak confidently with business owners and decision-makers.
• Has experience in business development, partnerships, sales, customer success, growth or a similar role.
• Is proactive and does not wait for a prepared list of tasks.
• Likes experimenting and finding unconventional ways to reach customers.
• Can understand why a customer says "no" and use that information to improve our approach.
• Is comfortable working in an early-stage startup where many processes are still being created.
• Can work independently and take ownership of results.
• Is organized enough to manage a pipeline of contacts, meetings and follow-ups.
• Understands that getting a club registered is not enough. The goal is to help the club actually start using the platform.

Experience in sports, fitness, marketplaces, SaaS, CRM products, local business sales, customer success or working with public organizations would be a strong advantage.

Location

We are based in Gdańsk and would prefer someone who is also based in Gdańsk or nearby.

Being local is an advantage because this role can involve meeting club owners, visiting sports facilities, attending local events and building relationships with organizations and public institutions.

However, Gdańsk is not a strict requirement.

We are open to strong candidates from other locations who are comfortable traveling to Gdańsk and meeting partners in person when needed.

This role is probably not for you if

You prefer receiving a ready-made list of leads and following a fixed sales script.

We need someone who naturally asks questions such as:

"Why isn't this club interested even though the product is free?"

"What problem does this club actually want us to solve?"

"What part of our CRM is difficult for them to understand?"

"Are several clubs asking us for the same feature?"

"Where can we find another 100 clubs like this?"

"What would make this club recommend us to other clubs?"

"Could we work with the city, federation or sports association?"

"Can we create a partnership instead of contacting every club individually?"

"Can we launch a campaign around a specific sport or local community?"

"How can we make onboarding easier?"

What success looks like

Success is not measured only by the number of emails sent or calls made.

We want to see:

• Meaningful conversations with sports businesses.
• Clubs and trainers joining the platform.
• Partners completing onboarding.
• Partners actively using the CRM.
• Real sports services and schedules being published.
• Users being able to discover and book these services.
• Useful client feedback reaching the product team.
• Product improvements based on real market needs.
• Partnerships that give us access to groups of sports providers.
• Acquisition methods that we can repeat and scale.

Why this role is interesting

This is an opportunity to join an early-stage product where your work can directly influence both the growth strategy and the product itself.

You will not simply be selling a finished product.

You will help us understand the market, build relationships with sports businesses, discover what clients really need and help shape the product around those needs.

You will work closely with the founders and product team, while also spending significant time talking directly with the people who use the platform.

If you enjoy communication, technology, sales, partnerships, experimentation and building something from zero, we would like to talk.

Description

Our client is the world’s #1 web data platform. Fortune 500 companies, academic institutions, and small businesses all rely on our solutions to retrieve crucial public web data in the most efficient, reliable, and flexible way, so they can research, monitor, analyze data, and make better decisions.

Requirements

• Basic knowledge of OOP and Functional programming;
• Good knowledge of JavaScript (ES6/7/8) and working with the browser DOM (searching elements, iterating, getting content);
• A basic understanding of Web scraping is a must;
• Web scraping experience in JS or Python would be a plus;
• Basic knowledge of Git;
• Intermediate English, including written and verbal communication skills;
• Ability to learn quickly and grow in the technical area;
• Analytical mind and problem-solving aptitude.

Job responsibilities

• Participate in various activities as required for project success: discussing approaches, possible technology solutions, investigations, and development;
• Adding new functionality to existing systems, while constantly improving usability, quality, and performance;
• Contribute to project deliverables, mood, and success.

HighCraft is looking for an Application Security Engineer to assess a healthcare platform for practitioners and patients.

This is an ongoing remote, part-time contract, starting with a security assessment estimated at 40–60 hours. You will then provide security reviews and support as new features and integrations are developed.

What you will do

• Perform manual security assessments of web applications and APIs.
• Identify and validate vulnerabilities in authentication, access controls, business logic and data handling.
• Review security-sensitive changes and third-party integrations.
• Document findings with clear evidence, reproduction steps and practical remediation guidance.
• Work with developers to resolve security issues and retest fixes.

What we are looking for

• Hands-on experience independently testing authenticated web applications and APIs.
• Practical understanding of OWASP web and API security, authentication, authorization and multi-tenant applications.
• Ability to investigate and validate findings manually using HTTP requests and application behavior.
• Clear technical reporting and practical remediation guidance.
• Upper-Intermediate English (B2), with the ability to discuss findings with developers.

Experience with Burp Suite, .NET, Azure or healthcare systems is a plus.

To apply

Please include:

• Your relevant web/API security testing experience.
• Your expected hourly rate.
• Your weekly availability and earliest start date.
• A brief, anonymized example of a security issue you identified and how you documented it.

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

About the Company

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, and enterprise-grade integrations for clients worldwide. Specialized in building Crypto, Web3, and various White-Label Solutions, we are looking for a skilled QA Automation Engineer to help scale our automation infrastructure and elevate our quality assurance strategy.

In this role, you will be a core member of our engineering team, helping establish testing standards to ensure our cutting-edge crypto solutions meet enterprise-grade performance and reliability metrics. You will have an excellent opportunity to help transform our QA processes by introducing automation to a rapidly growing organization.

What You'll Do

You will act as a key driver for automation on your team, applying your technical expertise to expand robust automation frameworks while collaborating with our existing QA members. Your main responsibilities will include:

• Automation Implementation: Take hands-on responsibility for implementing, maintaining, and scaling automation practices across our core financial and crypto products.
• Framework Development: Build and extend end-to-end automation test suites using Playwright and TypeScript.
• Test Reporting & Alerts: Configure and connect external test reporters (e.g., Allure, ReportPortal, TestDino) to pipe real-time test results and alerts directly into Slack.
• Team Collaboration & Guidance: Work closely alongside a dedicated team of QA Engineers, helping them align with automation goals, share technical knowledge, and adopt automated workflows.
• Pipeline Integration: Partner with developers and DevOps engineers to integrate automated tests directly into our build pipelines (such as GitHub Actions).
• Real-Time & Data Testing: Work on stability, responsiveness, and accuracy of data-heavy and real-time interfaces (such as WebSockets) across various browsers.
• API Validation: Test and validate backend endpoints, ensuring the stability and accuracy of our financial data feeds.

Your AI & Automation Advantage

We believe AI is a powerful co-pilot for modern testing. We're looking for an engineer who actively keeps up with the evolving AI testing landscape and latest Playwright updates. Practical experience using MCP (Model Context Protocol) servers to connect AI agents with local development or browser environments is a massive advantage!

Who You Are

You are a proactive, detail-oriented, and adaptable engineer who thrives in a fast-paced environment. You are:

• A Clear Communicator: You can effectively articulate quality risks and technical testing strategies to your QA peers, developers, and stakeholders.
• A Problem-Solver: You are self-motivated, resilient, and possess strong critical thinking skills to debug complex, distributed systems.
• A Peer Mentor: You enjoy collaborating, pairing with manual testers, and contributing positively to a team culture built on continuous improvement.
• A Tech Enthusiast: You have a curious mindset with a keen interest in (or passion for) blockchain, cryptocurrency, and financial technology.

Qualifications

• English: Upper-Intermediate level of English or higher (both written and verbal).
• Experience: 1-3 years of hands-on experience building and maintaining E2E test suites.
• Core Technical Skills:
  • Strong hands-on experience developing automation scripts using Playwright.
  • Proficiency in TypeScript or JavaScript.
  • Experience with API testing (RESTful APIs) and real-time data streaming technologies (WebSockets).
  • Good understanding of CI/CD concepts and automated test execution in development pipelines.
  • Proficient with Git version control and collaborative workflows.
• Education: A Bachelor's degree in Computer Science or a related field (or equivalent practical experience).

Bonus Points:

• At least a solid theoretical understanding (or practical experience) of how to test and validate GraphQL endpoints.
• Experience testing fintech applications, blockchain networks, smart contracts, or cryptocurrency exchanges.

We Offer

• Health & Wellness: Medical Insurance in Ukraine and a Multisport program in Poland.
• Flexibility & Infrastructure: Flexible working hours with access to modern offices in Ukraine and Poland (Wroclaw).
• Equipment: The company provides all necessary high-end hardware.
• Growth & Support: English classes up to three times a week, alongside corporate Mentoring and Educational Programs.
• Contractor Support: Complete tax and accounting services handled for Ukrainian contractors.
• Time Off: All official holidays alongside paid vacation and sick days.
• Culture: Regular corporate activities (incredible parties, team buildings, sports, and tech events) combined with an advanced bonus system.

We are looking for a Risk & Fraud Lead who will lead, manage, and develop our Risk & Fraud team, strengthen our risk framework - both at the operational and enterprise level- and contribute to the brand's successful development.

Responsibilities

• Manage and mentor the Risk & Fraud team, overseeing the full employee lifecycle from hiring and onboarding to setting KPIs, performance reviews, and coaching.
• Organize shift schedules and workload distribution to ensure consistent real-time operational coverage.
• Oversee real-time transaction monitoring and act as the ultimate escalation point to review and approve decisions on complex cases and high-risk accounts.
• Lead complex investigations into bonus abuse, fraud networks, and anomalous behavior using advanced techniques (device fingerprinting, IP/geo-location analysis).
• Oversee the end-to-end customer verification process, encompassing standard KYC (ID, proof of address, source of funds) and Enhanced Due Diligence (EDD).
• Own and optimize fraud prevention rules and risk engine settings to balance acceptance rates with fraud prevention.
• Manage end-to-end dispute and chargeback processes, collaborating closely with PSPs on fraud alerts and suspicious transactions.
• Monitor Key Risk Indicators (KRIs) and prepare comprehensive risk reports for senior management, highlighting trends, emerging threats, and mitigations.
• Ensure all risk investigations are accurately documented, tracked (e.g., in Jira), and effectively communicated across internal departments.
• Contribute to the group’s overarching risk governance by helping define risk appetite, tolerance levels, and building scalable policies and escalation frameworks.
• Partner with Legal, Finance, and senior leadership to ensure risk controls comply with jurisdictional regulations and assess risk exposure for new market/product launches.
• Support planning for major incidents (large-scale fraud events, data breaches, regulatory inquiries) and help shape the group's response protocols.
   

Requirements

• 5+ years of experience in Risk, Fraud Prevention, Payments, or a similar role (iGaming industry required)
• 2+ year of experience in a team lead, senior specialist, or supervisory role
• Strong understanding of fraud schemes, risk indicators, and suspicious activity patterns
• Experience with transaction monitoring and fraud detection tools, including rule/engine configuration
• Knowledge of KYC, AML, and regulatory compliance requirements
• Experience reviewing accounts, transactions, and documents to detect potential fraud
• Familiarity with payment methods, including cards, e-wallets, and online payment systems
• Proven people-management and team-leadership skills
• Ability to think beyond day-to-day fraud operations - understanding of enterprise or group-level risk considerations (financial, regulatory, reputational) is a strong plus
• Comfort communicating risk exposure and recommendations to senior stakeholders
• English proficiency at B2 level or higher

Help99 https://www.help99.co/ is Europe’s most effective NGO focused on supplying Ukraine’s frontline with pickup trucks and drones. Rooted in the European startup ecosystem, our early supporters include founders and investors, and our donor base has grown to 42,000+ NAFO fellas globally.

We’ve organized 54 convoys, delivered almost 1,000 trucks, and moved €23M in aid. But the frontline is shifting, and we need to adapt just as fast.

That’s why we’re hiring.

🚀 Help99 is hiring: Marketing Lead (Fundraising & Growth)

Location: Tallinn, Estonia or Kyiv, Ukraine

We are looking for a strong growth operator to help us scale fundraising and grow our donor community.

This is not a generic marketing lead role.

We already run campaigns, work with influencers, and operate across multiple channels. What we need now is someone who brings a new view and new skills we do not yet have.

The gap is not “more posting.”

The gap is finding new funnels, testing them fast, and scaling what actually brings donations.

You will work directly with the founders and help build the next fundraising engine for Help99.

What you’ll do:

🧪 Find & Test: Build new fundraising funnels beyond our current core channels and test ideas fast.

📊 Read the Signal: Analyze campaign, website, donor, and channel performance — and turn data into action.

⚡️ Scale What Works: Spot winning ideas, improve them fast, and turn them into repeatable growth models.

🤝 Build Partnerships: Work with influencers, partners, and collaborators to create new fundraising formats.

🎯 Drive Results: Improve how we measure ROI, conversion, donor growth, and campaign performance.

🧠 Lead Projects: Coordinate people and experiments across paid, organic, website, email, and partner channels.

Who you are:

📈 Analytical: You know how to read data, spot patterns, and make smart decisions fast.

💡 Creative: You generate ideas, test them in the real world, and are not afraid to kill weak ones.

🛠️ Operator: You like building systems, not just throwing out ideas.

👥 Lead: You have some team lead experience and can coordinate people and move projects forward.

🌍 Communicator: Strong English is a must.

🔥 Driven: High ownership, hands-on mindset, and real hunger to grow donations.

Big pluses:

YouTube growth, influencer-led campaigns, e-commerce, non-profit fundraising, performance marketing, or building online communities.

What matters most:

Your main KPI is simple: grow donations and our donor community.

What we offer:

💰 Salary: €2,500–€3,000 gross/month

🏢 Location: Tallinn or Kyiv

⚡️ Ownership: Real autonomy, direct access to founders, and fast decision-making

🇺🇦 Impact: Your work will directly help us raise more money, move faster, and save lives

This is an NGO, not a venture-funded startup.

But for the right person, this role offers something better: real ownership, visible impact, and a chance to help build a fundraising machine that actually matters.

If you are strong in analytics, growth, testing, and building new fundraising engines — we want to talk.

Stylized 3D Environment Artist / World Builder
GameDev · Unreal Engine 5 · Stylized Environment Art
About the Project
An international GameDev team is working on a multiplayer Science Fiction MMO.
Players will explore a futuristic world featuring diverse planets, alien civilizations, unusual architecture, and advanced technologies.
The team is currently actively developing the game world, its visual style, and key locations. One of the first major tasks will be creating a fully-fledged game hub where players can meet, interact, receive quests, and access various in-game services.
Art Style
This is one of the most important aspects of the role.
We are looking for a 3D Environment Artist who enjoys creating stylized, organic, and atmospheric game worlds and can bring them to life in Unreal Engine.
The project focuses on:
Soft, expressive, and exaggerated shapes
Organic landscapes, vegetation, trees, grass, rocks, and terrain
Rich but harmonious color palettes
High-quality hand-painted PBR textures
Stylized futuristic architecture
Unique technological objects and props
Cohesive environments that feel alive while remaining clear and readable during gameplay
Visual references include Wayfinder, HAWKED, Wildgate, as well as the work of Tyler Smith.
We are not looking for photorealistic environments or artists focused primarily on hard-surface assets. The main focus is on organic stylization, hand-painted texturing, and creating cohesive game environments.
What You Will Do
Create complete game environments in Unreal Engine 5.
Work on the first futuristic game hub.
Create organic 3D assets such as trees, vegetation, grass, rocks, terrain, and other landscape elements.
Create stylized architecture, modular structures, props, and visual landmarks.
Create and refine hand-painted PBR textures.
Work with shape, color, composition, and visual hierarchy.
Build and set up scenes directly in Unreal Engine 5.
Work with materials, lighting, and atmospheric effects.
Create clear and functional gameplay spaces with routes and interaction areas.
Optimize models, textures, and scenes for stable game performance.
Collaborate with the Creative Director, Game Designer, and other team members.
Contribute to the visual direction and the asset/location production pipeline.
What We Are Looking For
Practical experience with Unreal Engine 5.
A strong portfolio featuring stylized 3D environments.
Experience creating not only individual assets but also complete game environments.
Strong 3D modeling and texturing skills.
Experience creating hand-painted PBR textures.
Understanding of organic modeling and natural forms.
Experience creating modular assets and game locations.
Ability to work with both natural environments and stylized architecture.
Understanding of composition, color, and artistic stylization.
Understanding of 3D asset optimization for game engines.
Ability to take a location from blockout to final result independently.
Most importantly: your portfolio should demonstrate complete environment scenes, preferably including examples created in Unreal Engine.
Nice to Have
Experience working on Wayfinder, HAWKED, or Wildgate.
Experience in MMO or open-world projects.
Experience creating game hubs, settlements, cities, or social spaces.
Strong organic sculpting skills.
Experience creating stylized vegetation.
Experience developing or maintaining a visual style for a game project.
Experience working with large-scale landscapes.
Experience with atmospheric effects and advanced lighting.
Ability to make independent artistic decisions and work with feedback from a Creative Director.
Tools
Unreal Engine 5
Blender / Maya / 3ds Max
ZBrush
Substance 3D Painter
Photoshop or similar tools
Tools for creating and optimizing game assets

We're looking for an AI & Data Engineer to build the data and AI backbone of a livestream shopping and social marketplace platform for the Middle East - one that combines real-time auctions and social engagement into a single automated, data-driven product.

The audience pipelines, personalization logic and AI agents for this platform don't exist yet. You build them from scratch and own how they run in production.

What you'll do

Growth Data Activation (MarTech)

• Build automated audience pipelines from the warehouse into marketing platforms - Meta CAPI, Google Ads, Braze, Customer.io, WhatsApp API.

Lifecycle Automation & Personalization

• Design behavior-based triggers (cart abandonment, livestream reminders) and ranking/recommendation logic for products and live shows.

Practical AI Integration

• Deploy production-ready LLM workflows and AI agents for operational needs - seller onboarding, content moderation, automated customer support - with proper cost and evaluation guardrails.

Who we're looking for

Must have:

• 3-4 years of experience in Data Engineering, Software Engineering, or Data Architecture.
• Strong, production-grade Python and SQL.
• Proven experience building OLAP data warehouses (ClickHouse, BigQuery, Snowflake, Redshift etc)
• Experience with event tracking and identity resolution - Segment, RudderStack, PostHog.
• Practical experience integrating LLMs/RAG into real production systems - not just prompts or demos.

We are looking for a Finance Manager or Financial Analyst who can take ownership of the company's financial reporting, cost tracking and financial analytics.

The ideal candidate should have experience with DTC / E-commerce and payment processing, or be willing to quickly learn the specifics of this area.

The key requirement is the ability to understand the real economics of the business, including not only revenue and advertising costs, but also payment processing fees, refunds, chargebacks, alerts and other payment-related expenses.

Key Responsibilities

1. Financial Reporting & Analytics

• Build and maintain regular P&L reports.
• Build and maintain Cash Flow reports.
• Track revenue, COGS, gross profit, operating expenses and net profit.
• Track actual vs. planned expenses.
• Prepare weekly and monthly financial reports.
• Analyze profitability by product, GEO, channel or project when required.
• Build consolidated financial dashboards and reporting tables.

2. Payment & Processing Analytics

The candidate should understand or be willing to learn:

• Credit card transactions.
• Payment processing fees.
• MDR / processing fees.
• Refunds.
• Chargebacks.
• Chargeback alerts.
• Failed / declined transactions.
• 3DS-related costs.
• PSP / payment gateway fees.
• MID-related costs.
• Rolling reserves.
• Payment provider payouts and settlements.

It is important to understand the full cost of each payment-related event, rather than simply recording the transaction amount.

For example, for a refund, the model should account for the refunded amount as well as any non-refundable processing fees, fulfillment/shipping costs and other associated expenses where applicable.

For chargebacks, the model should account for the lost transaction amount, chargeback fees and other related costs.

3. Data Collection & Consolidation

The Finance Manager will collect and consolidate financial data from multiple sources, including:

• Bank accounts.
• PSPs and payment providers.
• Payment gateways.
• CRM / order management systems.
• Advertising platforms.
• Meta / Google and other traffic sources.
• Accounting systems.
• Internal spreadsheets and reports.

The goal is to have one reliable financial model where all major business expenses and revenues are reflected.

4. Reconciliation

• Reconcile bank transactions with internal financial data.
• Reconcile PSP settlements and payouts.
• Track refunds and chargebacks.
• Verify processing fees.
• Identify discrepancies between systems.
• Track pending balances and reserves.
• Monitor actual cash received vs. expected cash.
• Investigate and explain financial discrepancies.

5. Operating Expenses & Payroll

The financial model should include all relevant business expenses, including:

• Employee salaries.
• Contractor payments.
• Bonuses and commissions.
• Advertising spend.
• Payment processing.
• Refunds.
• Chargebacks.
• Chargeback alerts.
• Fulfillment and shipping.
• Product / manufacturing costs.
• SaaS and software.
• Accounting and legal expenses.
• Other operational expenses.

Financial Models & KPIs

The candidate should be able to build and maintain reporting covering:

• Revenue.
• Net Revenue.
• Refunds.
• Chargebacks.
• Chargeback alerts.
• Payment processing fees.
• COGS.
• Advertising spend.
• Fulfillment / shipping.
• Payroll.
• Operating expenses.
• Gross Profit.
• Operating Profit.
• Net Profit.
• Cash In.
• Cash Out.
• Cash Balance.
• Cash Flow.

Key ratios and metrics should also be tracked, including:

• Refund rate.
• Chargeback rate.
• Alert rate.
• Processing cost %.
• Advertising cost %.
• Payroll %.
• Operating expense %.
• Net margin.
• ROAS / ROI.
• Contribution margin.

Requirements

Must have:

• Strong Excel / Google Sheets skills.
• Strong financial analysis skills.
• Ability to build and maintain P&L and Cash Flow models.
• Ability to work with large amounts of data.
• Strong attention to detail.
• Ability to reconcile data from multiple sources.
• Good understanding of business and unit economics.
• Ability to independently identify discrepancies and explain financial results.

Strong plus:

• Experience in DTC / E-commerce.
• Experience with subscription businesses.
• Experience with payment processing.
• Experience working with PSPs / MIDs / payment gateways.
• Understanding of refunds, chargebacks and chargeback alerts.
• Experience with Meta / Google advertising spend.
• Experience building financial models from scratch.

Important

We are not necessarily looking for someone who already knows every detail of payment processing.

A strong financial analyst with excellent Excel / Google Sheets skills, good financial thinking and experience building P&L / Cash Flow models can be a good fit if they are willing to learn the payment side of the business.

The person should be able to quickly understand the flow:

Customer payment → PSP / MID → processing fees → refund / alert / chargeback → reserves → settlement → actual cash received

The key requirement is that the person does not simply enter numbers into spreadsheets, but understands what each number means and how it affects the actual profitability and cash flow of the business.

Expected Result

The Finance Manager should provide a clear and accurate picture of the business:

How much we generated → how much we actually received → where the money was spent → payment-related costs → refunds / chargebacks → operating expenses → payroll → actual profit → actual cash flow.

The person should be able to independently maintain this system, identify discrepancies and provide clear weekly and monthly financial reports to management.