Jobs at Djinni

YALP Games is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.

We are currently looking for a Sound Designer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Create, source, and adapt high-quality sound effects (SFX) specifically tailored for casual and hybrid-casual mobile games.
• Compose original music or expertly edit existing tracks to create seamless, atmosphere-enhancing background loops.
• Work efficiently with audio libraries to speed up production, applying professional layering and editing to fit the game's art style.
• Optimize audio assets and music tracks for mobile platforms (iOS, Android) to ensure minimal build size and optimal memory usage without sacrificing quality.

• Collaborate closely with Unity developers and game designers on-site to ensure fast iteration, rapid prototyping, and immediate in-game feedback.

   

In This Role, You Will:

• Be fully hands-on with the in-game audio implementation, driving the "juiciness" and tactile feedback of core gameplay mechanics.
• Take ownership of the full audio lifecycle for features - from asset creation and music arrangement to final testing in live builds.

• Ensure a tight loop of communication and fast integration by working alongside the development team.

   

Our Ideal Candidate:

• 2+ years of experience as a Sound Designer / Audio Generalist in the game industry (mobile game experience is a strong advantage).
• Proficient in using one of the main DAWs (Reaper, Ableton, Pro Tools, FL Studio, or others).
• Proven experience in music composition, arrangement, or track editing for games.
• Strong skills in audio library sourcing, cataloging, and quick adaptation.

• Good knowledge of mobile audio optimization standards (compression formats, sample rates).

   

Nice to have:

• Experience in Unity: understanding of the native Unity audio system (Audio Mixers, components, triggers).
• Experience with audio middleware (FMOD / Wwise).

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees.

   

Ready to create the next gaming hit? Apply now and join YALP Games! 🚀

Client Overview:
Our Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.
The Client is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. 

Requirements:

• 5+ years as a Product Owner in a software development environment
• Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs
• Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog
• Experience working in Agile / Scrum / Kanban teams
• Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)
• Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS/Azure
• Understanding of REST APIs, integrations, and data flows
• Process mapping and modeling skills (BPMN, flow diagrams)
• Strong stakeholder management, facilitation, and workshop leadership
• Solid understanding of the software development lifecycle (SDLC)
• Strong analytical and problem-solving skills
• Ability to work in a distributed, multi-timezone team (EU, UK)
• Excellent English communication skills, comfortable with both technical and non-technical audiences

Nice to Have:

• Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)
• Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals
• Experience supporting a platform consolidation, migration, or feature-parity initiative
• Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)
• Experience with SQL or data querying tools
• Exposure to compliance or regulatory-driven environments (data privacy, security standards)

Responsibilities:

• Own, refine, and prioritize the product backlog for the portal feature-parity workstream
• Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira
• Elicit, analyze, and document business, functional, and non-functional requirements
• Facilitate requirements workshops, stakeholder interviews, and discovery sessions
• Lead and support sprint planning, backlog grooming, and release planning
• Ensure requirements traceability from business objective through to delivery
• Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities
• Document workflows, process diagrams, system interactions, and data flows
• Define KPIs and success metrics for new features and releases
• Support UAT planning and validation to confirm delivered functionality meets business intent
• Identify risks, dependencies, and impacts of proposed changes
• Engage with Client product and engineering counterparts in EU/UK on scope, integration points, and delivery milestones
• Participate in Agile ceremonies (stand-ups, planning, retros, demos)

ZBL is an international EdTech product company that builds, launches, and scales proprietary education brands in the Health & Fitness niche, powered by global influencers and performance marketing. We operate as a full-cycle model: from idea and product development to marketing, analytics, and operations — fully in-house.

Key Responsibilities:

• Plan, launch, and manage Meta (Facebook & Instagram) ad campaigns for multiple products and audiences.
• Conduct audience research, targeting, and segmentation to maximize ad performance.
• Monitor, analyze, and optimize campaigns to achieve KPIs (ROAS, CTR, CPA, etc.).
• Create, test, and iterate ad creatives, copy, and formats for maximum engagement.
• Manage ad budgets and bidding strategies to ensure cost-efficient campaigns.
• Prepare regular performance reports with actionable insights for the marketing team.
• Stay updated with Meta Ads Manager features, trends, and best practices.
• Collaborate with designers, copywriters, and marketing teams to ensure campaigns align with brand goals.

Requirements:

• Proven experience managing Meta Ads campaigns with measurable results.
• Strong analytical skills and experience using data to optimize campaigns.
• Knowledge of audience research, targeting, and ad segmentation.
• Experience with ad creative testing, copywriting, and A/B testing.
• Familiarity with ad budget management and bidding strategies.
• Excellent communication and collaboration skills.
• Ability to work independently and meet deadlines in a fast-paced environment.

Benefits:

• Health First: Free access to all our fitness products to stay in peak shape.
• Performance Rewards: Transparent bonus system, corporate English lessons, and rewards for outstanding achievements.
• Remote Culture: 100% remote work within a team of growth-oriented professionals.

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.

We invite a client success manager with experience in digital marketing to join our team.

Main Tasks:

• communicate with clients, build long-term trust relations;
• analyse customer needs;
• solve development tasks most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Requirements:

• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• remote work.

Our job offer provides:

• an experienced mentor during the trial period;
• the opportunity to develop and realize your potential in interesting projects;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting;
• corporate library and virtual repository of knowledge and experience.
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To get our job offer, you will have to:

• Send a resume with salary expectations;
• Complete a test task;
• Meet with the HRD and Head of Clients Service Department;
• Meet with the Head of Clients Service Department, HRD and CEO;
• Accept our offer)

See you soon!

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

Requirements
- 1+ year of experience in Payments, Gaming, Fintech, or related industries
- Basic understanding of payment systems, payment providers, and transaction flows
- Familiarity with AML, KYC, and fraud prevention principles
- Experience processing withdrawals and handling payment operations
- Strong attention to detail and ability to follow procedures consistently
- Analytical mindset with the ability to identify irregularities and suspicious behavior
- Good communication and teamwork skills
- Ability to work under pressure in a high-volume environment
- Experience working in shift-based or 24/7 operations is a plus
- English level: Upper-Intermediate or higher

Responsibilities
- Process customer withdrawals accurately and within SLA timelines
- Monitor payment queues and ensure timely transaction handling
- Verify transactions according to internal procedures and compliance requirements
- Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
- Work closely with Risk, Anti-Fraud, Support, and Payments teams
- Handle high-volume transaction workflows efficiently
- Maintain high standards of accuracy and operational quality
- Report recurring issues and suggest process improvements
- Follow AML, KYC, and fraud prevention procedures
- Adapt quickly to changing priorities and operational demands

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency. 

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.  

SoftServe Business System’s ideal candidate is someone who will be able to share the values of the company and become a reliable partner for the team.

The role: We are looking for a Python Engineer with an interest in Machine Learning and Computer Vision to join our Image Recognition product team. The role combines software engineering, machine learning, and R&D activities focused on a large-scale platform that processes retail shelf imagery to recognize products, price tags, shelf layouts, and planogram compliance

REQUIREMENTS

• 3+ years of Python development experience
• Familiarity with Computer Vision concepts, including Object Detection, Image Segmentation, and Image Classification
• Understanding of the machine learning lifecycle, including model training, evaluation, and deployment
• Proficiency in SQL for data querying, analysis, and troubleshooting
• Strong analytical mindset with the ability to solve complex problems and propose practical solutions
• Curiosity and willingness to work with real-world image datasets and production-scale challenges
• Ability to work independently and drive tasks from research through production delivery
• Nice-to-have skills
• Experience with PyTorch
• Background in retail analytics, shelf recognition, planogram compliance, or similar Computer Vision domains
• Familiarity with model optimization techniques (quantization, distillation, ONNX export)
• Knowledge of MLOps practices, including experiment tracking, model versioning, and CI/CD for ML solutions
• Understanding of classical Computer Vision algorithms (edge detection, Hough transforms, Haar wavelets)

RESPONSIBILITIES

• Develop and maintain machine learning models for object detection, image segmentation, and product classification
• Contribute to existing ML pipelines, including data preparation, model training, and evaluation
• Collaborate with product and engineering teams to translate business needs into technical solutions and support roadmap planning
• Conduct R&D activities to evaluate new architectures, techniques, and datasets aimed at improving model accuracy and performance
• Develop and enhance post-processing algorithms to improve recognition quality and reliability
• Analyze model outputs and system behavior using SQL queries and telemetry data
• Write clean, maintainable Python code following engineering best practices
• Document technical approaches, experiments, and model behavior to support knowledge sharing across teams

Fit4Me is looking for a Head of Payments who will drive revenue growth through payment infrastructure, billing logic, and optimization of the payment experience.

In this role, you will define the payment strategy, lead the development of the billing system, and make decisions that directly impact revenue, retention, and scalable growth across Tier 1–2 markets.
This role is for a leader who combines strategic thinking with a hands-on approach: someone who both defines the direction and drives execution.

 

This role is a great fit if you:

• Want to own the payments domain and drive revenue, not just manage processes.

• Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.

• Can prioritize and cut through noise, making decisions where the balance between approval, cost, and risk delivers the best business outcome.

• Feel comfortable in a player-coach role: shaping strategy while staying hands-on with key initiatives.

Impact Areas

1. Payment Strategy & Revenue Growth
• Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
• Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
• Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
• Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
• Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
• Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
• Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
• Ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
• Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
• Lead negotiations with payment providers and improve partnership terms.
• Own payment margin as part of the product’s unit economics.
4. Risk & Stability Control
• Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
• Build approaches that enable scaling without exceeding risk benchmarks.
5. Team Leadership & Execution
• Lead Payment Operations and develop the team.
• Set priorities and ensure the right balance between strategic initiatives and operational execution.
• Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.


 

What we expect from you

• 4–6+ years in payments / billing / subscription-based products, with direct impact on payment conversion, retention, or revenue.

• Experience working with high-volume payments ($3–5M+ monthly) and understanding how scale affects performance metrics.

• Building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).

• Strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.

• Experience working with Tier 1 / Tier 2 markets and localizing payment methods.

• Building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.

• Experience leading a payment function or team, building processes, and setting priorities.

• Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.

What success looks like in this role

• Payment infrastructure runs reliably at scale: high approval rates, controlled risk levels, and no critical revenue loss.

• Payments become a growth driver: increased payment conversion, improved renewal rates, and higher recovery of failed payments.

• A clear and effective payment strategy is in place: defined priorities, a strong balance between cost / conversion / risk, and a roadmap that supports product scaling.

• Payment processing costs are optimized without compromising performance: improved provider terms and efficient routing setup.

• Payment Operations runs as a well-structured system: stable processes, no operational bottlenecks, allowing you to focus on scaling and developing the function.

Hiring process:

Recruiter interview → Technical Interview → Interview with CEO → Reference check →  Job Offer 🚀

 

Let’s Start With a Hello

We’re looking for an Affiliate Manager with advertiser-side experience who’s ready to scale partnerships across global markets. If you know how to grow affiliate networks, optimize traffic, and drive real performance — you’ll feel right at home here.

Who We Are

We’re an international iGaming company developing multiple casino products and actively expanding worldwide. Our team combines speed, expertise, and a strong performance mindset to scale across Tier-1, Tier-2, and emerging markets.

Our culture?
Fast decisions, fast growth.
Data-driven and performance-focused.
Built for scale.
Multicultural, flexible, and collaborative.

What You’ll Be Doing 

• Developing and expanding the partner channel in regions across Europe, LatAm and Uzbekistan.
• Sourcing and onboarding new partners (affiliates, teams, influencers).
• Managing and growing existing affiliate relationships.
• Building long-term, high-performing partnerships.
• Analyzing and optimizing traffic (CR, FTD, ROI, etc.).
• Testing new traffic sources and growth hypotheses.
• Collaborating with marketing and product teams.
• Monitoring market trends and competitor activity.
• Preparing reports and driving growth initiatives.

What Makes You a Great Fit

• Experience in affiliate marketing in IGaming from 2 years.
• IGaming brand experience — must-have.
• English level: at least B1; additional languages relevant to target GEOs are a plus.
• Strong understanding of RevShare / Hybrid models.
• Analytical mindset with focus on performance metrics.
• Proactive, results-driven, and growth-oriented.

Bonus Points

• Experience with influencer or SEO traffic.
• Hands-on experience with hybrid deal structures.
• Existing affiliate / partner network.

What’s In It for You

• Work directly with product (no intermediaries).
• International team operating across global markets.
• Flexible format: remote or relocation to Cyprus.
• Competitive salary + performance bonuses.
• Real impact on processes and company growth.

Let’s Wrap It Up

If you want to scale affiliate channels globally, work with strong products, and influence real growth — let’s talk.
 

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be night shifts from 22:00 to 6:30 Eastern European Time (EET) 

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

Junior Product Manager (Go-to-Market)

Remote | Flexible Hours

At 4CRMs, we build HubSpot apps used by thousands of businesses worldwide. We're looking for someone who learns fast, takes initiative, and enjoys discovering new opportunities.

What You'll Do

• Research the market, competitors, and customer needs.
• Use AI tools to research, analyze, and move faster.
• Turn ideas into product improvements and new features.
• Help launch new features and products.
• Test new functionality before release.
• Work with customers, founders, developers, and marketing.
• Help execute go-to-market strategies.

We're Looking For Someone Who

• Learns quickly and is proactive.
• Is curious and enjoys solving problems.
• Loves using AI to work smarter.
• Has excellent English communication skills.
• Is organized and detail-oriented.
• Thrives in a fast-paced startup.

Bonus Points

• Experience with HubSpot.
• Experience with SaaS, app marketplaces, or similar software ecosystems.

What We Offer

• Remote-first team.
• Flexible working hours.
• Direct collaboration with the founders.
• Real ownership and fast career growth.
• The opportunity to help build products used by thousands of businesses.

The Mission

Wallee Group is a leader in advanced payment solutions, dedicated to providing robust, scalable, and secure systems across multiple domains. We enhance customer experiences through innovative payment and finance technology that empowers businesses to grow efficiently. With operations spanning several countries, we thrive on collaboration and agility, utilizing the Scrum framework to drive our international teams. At Wallee, we stay at the forefront of market trends, continuously innovating to deliver premier services to our global customers.

The Role

To achieve our mission of providing the market's best payment experience, Wallee is seeking experienced and versatile java software engineers for our Vilnius office. As disruptors in the payment space, we build industry-leading systems that demand the highest standards of security and reliability. We are constantly pushing our solutions into new territories, and we are looking for engineers who thrive in a fast-paced, agile environment to help us redefine the future of finance.

Tasks

Your Impact

• Architect Scalability: Design and develop highly resilient back-end systems using Java, ensuring our infrastructure handles global scale with ease.
• Feature Innovation: Own the end-to-end lifecycle of new features, from initial implementation to refined bug fixing and performance tuning.
• Collaborative Engineering: Work closely with product managers, UX designers, and QA to translate complex business needs into elegant technical solutions.
• Code Excellence: Drive quality through automated testing, rigorous code reviews, and the creation of clear, maintainable technical documentation.
• Stay Ahead: Continuously research and evaluate emerging technologies and methodologies to keep Wallee at the cutting edge of the fintech industry.

Requirements

What You Bring to the Table

• Technical Depth: Advanced proficiency in Java and core frameworks such as Spring, Spring Boot, and Hibernate.
• Systems Thinking: Proven experience building distributed systems and scalable, high-availability solutions.
• Data Mastery: Strong proficiency in SQL and experience managing complex data structures.
• Modern DevOps: Hands-on experience with CI/CD pipelines (Jenkins/GitLab CI) and containerization (Docker, AWS ECS).
• Agile Mindset: A degree in Computer Science (or equivalent experience) and a track record of thriving in fast-paced, Agile environments.

• Bonus Points: Experience with JavaScript, Apache Camel, or BPM engines.

   

  Benefits:

• You are part of an agile, young international team and shape our products sustainably with your ideas.
• You will play a decisive role in designing products in an omni channel payment start-up and work with leading companies in the financial industry on international projects.
• We offer flexible structures and flat hierarchies.
• Cooperation with motivated colleagues and numerous personal development opportunities.

Role mission

Own Apple Search Ads channel for paid user acquisition and App Store Optimization (ASO) for TouchRetouch on iOS. You’ll plan, launch, and optimize paid search campaigns end-to-end — account structure, keywords, bids, budgets, and Custom Product Page pairing — and own the organic store presence they convert against: metadata, keyword rankings, screenshots, and CPPs — to hit ROAS and CAC targets. You’ll keep attribution reliable and reporting honest, run a disciplined testing cadence, and work in collaboration with CMO, Marketing Manager, and Content, with the main focus on the US market.

Key responsibilities:

1) Apple Search Ads campaign management

• Own account architecture: Brand / Generic / Competitor / Discovery campaigns, ad group segmentation, match types, and negative keyword hygiene.
• Manage bids and budgets daily against CPT/CPA/ROAS targets; run structured bid and placement tests (Search results, Search tab, Today tab, product pages).
• Pair campaigns with Custom Product Pages and ad variations; coordinate keyword–CPP relevance with ASO.
• Plan geo expansion beyond the US based on unit economics and keyword volume.

2) App Store Optimization (ASO) & keyword strategy

• Own store metadata — app title, subtitle, keyword field, and localized US metadata; run continuous keyword research (volume, relevance, intent) with ASO tools and sync paid + organic keyword strategy to protect and grow organic rank.
• Own store conversion assets — screenshots, app preview, and Custom Product Pages; run store A/B tests (Product Page Optimization) to lift install rate.
• Monitor competitor bidding, defend brand terms, and identify conquesting opportunities.
• Feed search-intent insights to Content and Product (feature naming, screenshots, CPP angles).

3) Measurement, attribution & reporting

• Ensure MMP tracking is reliable (AppsFlyer): ASA integration, SKAdNetwork / AdAttributionKit setup, ATT-aware reading of the data.
• Reconcile discrepancies between the ASA console, MMP, and revenue data (RevenueCat / Amplitude); maintain source-of-truth dashboards.
• Report weekly on spend, TTR, CR, CPT, CPA, cohort ROAS, and LTV by campaign, keyword, and CPP; document decisions and learnings.

4) Experimentation & channel expansion 

• Maintain a prioritized hypothesis backlog (bids, structures, CPPs, creatives, geos) with clear success criteria; kill or scale fast.
• Brief Content on creative needs for CPPs and ad variations based on search-intent data.
• Support tests on secondary channels (Google App Campaigns, Meta) when ASA learnings justify expansion.

5) Agency & vendor coordination

• Audit and challenge work of external ASA agencies/contractors where used; own the internal source of truth on performance.

• Evaluate ASA automation and intelligence tools; recommend the stack that pays for itself.

   

Success metrics (owned or co-owned)

• Cohort ROAS and CAC on paid iOS traffic.
• CPT, CPA (trial), CPA (purchase), TTR and CR on ASA.
• Paid installs volume at target efficiency; share of defended brand traffic.
• Organic keyword rankings and store conversion rate on the US storefront.
• Shared: Revenue, Growth profit, CR install–trial and trial–purchase on paid cohorts.

Qualifications

Must-have

• 2+ years of hands-on Apple Search Ads management for consumer mobile apps (subscription iOS preferred), owning budgets and performance targets.
• Deep fluency in ASA metrics and mechanics: TTR, CR, CPT, CPA, ROAS, LTV, relevance, match types, placement types.
• Practical experience with Custom Product Pages and understanding of how paid search interacts with ASO / organic rank.
• Hands-on ASO experience: on-metadata optimization (title, subtitle, keywords), screenshot and Custom Product Page testing, and growing organic keyword rankings and store conversion — using ASO intelligence tools (e.g., ASOMobile, AppTweak).
• Comfortable with MMPs (AppsFlyer or Adjust), including SKAdNetwork / AdAttributionKit and ATT implications for iOS measurement.
• Experience with the US market; strong analytical skills and a data-driven approach to budget optimization.
• Analytics skills: Amplitude / Firebase / GA4 or similar; confident spreadsheet modeling of funnels and payback.
• Upper-Intermediate (or higher) English level.

Nice-to-have

• Experience with Google App Campaigns, Meta, or TikTok as secondary channels.
• Familiarity with ASA automation platforms (SplitMetrics) and store A/B testing tools.
• Experience auditing or managing external UA agencies.
• Photo/creative category experience or a good eye for evaluating CPP performance.

30/60/90-day plan

• 30 days: Audit the ASA account, attribution setup, and keyword coverage; audit store metadata, screenshots, and CPP coverage; reconcile console vs. MMP data; propose top 5 quick wins across paid and ASO; ship 1–2 low-risk bid/structure or metadata fixes.
• 60 days: Rebuilt campaign architecture live; expanding generic, discovery, and competitor campaigns; ship first metadata and screenshot/CPP tests and establish a paid–organic keyword sync.
• 90 days: Demonstrate measurable improvement in cohort ROAS or CAC and in organic keyword rankings or store conversion; validated scaling plan (budget, keywords, CPPs, geos) for the next quarter.

Current marketing team structure:

CMO

Marketing Manager // Apple Search Ads & ASO Specialist

Content manager

Steps to hire

• Call with CMO
• Test task
• Final call with CEO

The company is building a healthcare-focused adtech platform that enables precise targeting of healthcare professionals using large-scale data and AI.

We’re looking for a Senior Data Analyst to define how we measure data quality, evaluate AI/LLM-based scoring, and generate insights that support product, sales, and media buying teams. You’ll work with 70+ TB of data, design evaluation frameworks from scratch, and help optimize performance, cost, and data pipelines.

Responsibilities

• Measurement & Evaluation Foundations: Define how we measure what matters — data quality, the accuracy of our AI scoring, how many records actually get matched to usable signals, cost per outcome. Build the feedback loops that tell us whether a change makes the system better or worse.

• Scoring Intelligence (co-owned with engineers): Partner with the engineering team on the LLM-based scoring system. You will build the evaluation framework for AI scoring, run experiments comparing prompts, models, and approaches against a baseline, and make data-backed calls on where we invest next. Our AI scoring system is actively evolving — you will shape how we measure and improve it.

• Client-related Analysis: Own the analytical side of the work that internal sales and media-buying teams bring in from pharma clients — how reachable a target audience is, how good the data looks, why a campaign performed the way it did. You turn their questions into data-backed answers they can use. Identity is a product core; the analyst works with internal teams, not with clients directly.

• Cost and Value Analysis: Turn cost and value into product decisions. Which data sources and enrichment scenarios pay off, where we overspend, what to cache, what to cut. We operate a mix of free owned data and paid external providers — the decisions have real dollar impact.

• Active AI Usage: Use Claude Code and modern AI engineering tools to multiply your own output. Automate the repetitive parts of analysis so you can focus on the decisions. We provide Claude Code licenses and expect active daily use.

• Data Quality Response: When pipeline output drifts, a provider degrades, or upstream data shifts, you notice first, diagnose the root cause, and drive the fix. You treat data quality as a product, not a ticket queue.

Requirements

• 5+ years as a Data Analyst, Analytics Engineer, or Data Scientist in a product team (not consultancy, not BI-only roles).
• Advanced SQL at TB scale — BigQuery, Snowflake, or equivalent warehouse. You can read and write complex queries on tens of terabytes without someone pre-modelling the data for you.
• Python for analysis at a working level — pandas, Jupyter, or modern equivalents. Comfortable putting together a small script or helper when an existing tool doesn't cover your case.
• Built measurement or evaluation frameworks from scratch for systems that had no baseline. You are comfortable defining what and how to measure, not consuming someone else's KPI.
• Comfort with probabilistic systems. You understand that noise is inherent and 100% accuracy is not the goal — scoring, matching, ranking.
• AI-native workflow. You already use Claude Code, ChatGPT, Copilot, or similar AI tools daily and integrate them into your analytical process.
• English: B2+ (Upper-Intermediate) or higher.

Strong plus (one or more)

• LLM evaluation experience — A/B testing AI-powered features, output scoring, prompt iteration with measurable outcomes.
• Identity resolution / identity graph experience — adtech, martech, or customer data platform context (LiveIntent, LiveRamp, Epsilon, Experian Marketing, Acxiom, Merkle, or similar).
• Healthcare or pharma data — working with NPI, HCP-level data, healthcare taxonomies, pharma targeting.

Nice to have

• Experience running controlled experiments on data pipelines.
• Prompt engineering or structured LLM prompt design.
• Prior work in AI-first product companies.