Jobs at Djinni

9196
  • · 89 views · 26 applications · 8d

    Scrum Master

    Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · B1 - Intermediate
    ROLE As a Scrum Master, you will be responsible for facilitating ceremonies and team delivery, removing (and guiding the team to remove) blockers and impediments, assessing and coaching the team to higher levels of Scrum maturity and building a trusting...

    ROLE

     

    As a Scrum Master, you will be responsible for facilitating ceremonies and team delivery, removing (and guiding the team to remove) blockers and impediments, assessing and coaching the team to higher levels of Scrum maturity and building a trusting and safe environment. You must demonstrate a strong understanding of SDLC as well as an in-depth knowledge of Scrum principles, practices, and theory.

     

    SKILLS

     

    - At least 2 years of experience as a Scrum Master in app\web development team

    - Ability to deliver within each sprint in accordance with the product roadmap

    - Guide the team on how to get the most out of self-organisation

    - Provide support to the team using a servant leadership style whenever possible

    - Agile practices, patterns, and techniques such as automated testing, user stories, TDD, continuous integration, planning etc

    - Advanced understanding of task decomposing principles, backlog tracking, burndown metrics, velocity, focus factor, capacity analysis etc.

    - Theory and practical knowledge of LeSS framework

    - Strong sense of ownership for projects and team performance

    - Good skills to coach team how to follow agile scrum, which really works

    - Understand the fundamentals of iterative and incremental development

    - Excellent verbal, presentation, and written communication skills

    - Jira advanced user/admin

    - English — Upper Intermediate

     

    TEAM

     

    - You will be joining a team delivering innovative solutions to Products that need your inspired approach and enthusiasm

    - You will be joining a most innovative department in biggest Telecommunication company in Ukraine

    - You will be working with high motivated professionals on different Products

     

    TOOLS

     

    Jira, Confluence, GitHub, Slack, Outlook, Miro, etc.

     

    WE OFFER:

     

    - Office or remote — it’s up to you: you can work from anywhere, and we will arrange your workplace Remote onboarding

    - Performance bonuses for everyone (annual or quarterly — depends on the role)

    - We train employees: the opportunity to learn through the company’s own library, internal resources and programs from partners

    - Health and life insurance

    - Wellbeing program and corporate psychologist

    - Reimbursement of expenses for Kyivstar mobile communication

    More
  • · 148 views · 21 applications · 3d

    Trainee/Junior Full Stack .NET Developer

    Ukraine · B1 - Intermediate
    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting...

    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

     

    Responsibilities:

    ● Participate in requirements analysis

    ● Collaborate with internal teams to produce software design and architecture

    ● Write clean, scalable code using .NET programming languages

    ● Test and deploy applications and systems

    ● Revise, update, refactor and debug code

    ● Improve existing software

    ● Develop documentation throughout the software development life cycle (SDLC)

    ● Serve as an expert on applications and provide technical support

     

    Required skills:

    ● Familiarity with the ASP.NET framework, SQL Server and design/architectural

    patterns (e.g. Model-View-Controller (MVC))

    ● Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

    ● JS Angular/React

    ● Familiarity with architecture styles/APIs (REST, RPC)

    ● Understanding of Agile methodologies

    ● Excellent troubleshooting and communication skills

    ● Attention to detail

    ● Intermediate - Upper-intermediate English level

     

    We offer:

    ● Competitive salary

    ● Interesting and challenging projects

    ● Future career growth opportunities

    ● Paid sick leave and working day vacation

    ● Friendly team of professionals

    ● Delicious coffee biscuits and tea for your good mood

    ● The company covers 50% of the cost of courses you need

    More
  • · 81 views · 12 applications · 22d

    Embedded Developer

    Part-time · Full Remote · Ukraine · 3 years of experience · B2 - Upper Intermediate
    We are looking for an Embedded Developer with a strong background in designing and developing embedded systems. The ideal candidate will have extensive experience working with a variety of hardware platforms and programming languages, including Raspberry...

    We are looking for an Embedded Developer with a strong background in designing and developing embedded systems. The ideal candidate will have extensive experience working with a variety of hardware platforms and programming languages, including Raspberry Pi, Python, ESP32, C, C++, STM32, and Nordic platforms. As an Embedded Developer at CitrusDev, you will play a crucial role in developing innovative embedded solutions that drive our products to the next level.

    Possible freelance or part-time work with a gradual transition to full-time. Write, we will be happy to chat!

     

    Qualifications:

    — Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field;

    — Proven experience as an Embedded Developer, with a track record of successful projects;

    — Proficiency in Python, C, C++, and other relevant programming languages;

    — Strong knowledge of embedded systems development, including hardware design, firmware development, and debugging;

    — Experience with Raspberry Pi, ESP32, STM32, Nordic, and other embedded platforms;

    — Familiarity with communication protocols such as UART, SPI, I2C, and wireless protocols (e.g., Bluetooth, Zigbee);

    — Problem-solving skills and a proactive attitude towards overcoming technical challenges;

    — Excellent communication and teamwork abilities;

    — Upper-Intermediate English (be able to communicate with the client)

    - is a must!

     

    Preferred Qualifications:

    — Experience with real-time operating systems (RTOS) and bare-metal programming;

    — Knowledge of low-power design principles for battery-operated devices;

    — Familiarity with PCB design and schematic capture tools;

    — Previous experience in IoT development and sensor integration.

     

    Key Responsibilities:

    — Collaborate with cross-functional teams to define, design, and develop embedded systems for various applications;

    — Write, test, and maintain efficient and reliable code for embedded systems using Python, C, C++, and other relevant languages;

    — Work on hardware interfacing, device drivers, and communication protocols to ensure seamless integration with different platforms and sensors;

    — Troubleshoot and debug embedded systems, identifying and resolving hardware and software issues;

    — Participate in the selection of hardware components and microcontrollers to meet project requirements;

    — Stay up-to-date with emerging technologies and industry trends to recommend improvements and optimizations.

     

    Why Join CitrusDev:

    — Work on exciting and cutting-edge projects in a collaborative and innovative environment;

    — Opportunities for professional growth and development;

    — Join a dynamic team of experts passionate about technology and embedded systems;

    — Contribute to the creation of groundbreaking solutions that make a difference in the world.

     

    If you are a talented Embedded Developer with a passion for pushing the boundaries of embedded systems technology, we encourage you to apply and become a key part of our team. Together, we will drive innovation and shape the future of embedded development.
     

    Submit your CV, we will be glad to have you in our team!

    More
  • · 138 views · 55 applications · 8d

    Backend Engineer

    Full Remote · Worldwide · Product · 3 years of experience · B1 - Intermediate
    A Property Management startup is looking for a Python Backend engineer. Application Process: - Interview with the Product Manager to discuss the role and assess the initial fit. - Technical interview - Conversation with startup founder Requirements: -...

    A Property Management startup is looking for a Python Backend engineer.

     

    Application Process:

    - Interview with the Product Manager to discuss the role and assess the initial fit.

    - Technical interview

    - Conversation with startup founder

     

    Requirements:

    - 3+ years with Python

    - PostgreSQL

    - Docker

    - Posix*, shell, git

    - Django/Flask/FastAPI should be one of your (multiple) frameworks of choice

    - Any additional language is a huge advantage

    - (!) Ability to communicate in English on daily video calls

     

    Nice to have:

    - AWS/Clouds/Serverless

    - Golang

    - Services architecture

    - CI/CD

     

    More
  • · 199 views · 11 applications · 12d

    Trainee/Junior Front-End Developer

    Office Work · Ukraine (Lviv) · B2 - Upper Intermediate
    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting...

    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

     

    Required:

    - B2+ English level

    - Experience with React/Redux

    - Experience with REST API/HTTP methods

    - Experience with Git

     

    Responsibilities:

    - Development of new system functionality and introduction of changes to existing functionality

    - Write program code according to defined application architecture

    - Perform analysis, verification, and debugging of the software code at the level of application units

    - Estimate and set up task completion terms independently

    - Use a version control system to track code optimization progress and to merge or split program code entities

    - Need to attend daily team meetings

     

    We offer:

    - Competitive salary

    - Interesting and challenging projects

    - Future career growth opportunities

    - Paid sick leave and working day vacation

    - A friendly team of professionals

    - Delicious coffee biscuits and tea for your good mood

    - The company covers 50% of the cost of courses you need

    - Exciting team-building activities and corporate parties

    - Office in the city center

    More
  • · 107 views · 16 applications · 9d

    Technical Support Specialist

    Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · B2 - Upper Intermediate
    Responsibilities: Assist customers and respond to service requests/inquiries using department-adopted tools and processes. Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing...

    Responsibilities:

    • Assist customers and respond to service requests/inquiries using department-adopted tools and processes.
    • Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing information and/or solutions.
    • Resolve customer issues through education, solutions or appropriate escalation.
    • Document customer interactions with details of inquiries, as well as actions taken within the company’s CRM or otherwise designated system.
    • Achieve productivity standards while maintaining the highest level of technical support (e.g., meets or exceeds all departmental goals).
    • Escalate unresolved customer questions, issues or complaints to appropriate individual(s) for quick resolution; through a defined escalation process.
    • Provide feedback to management regarding necessary changes and updates. This includes feature requests, upgrades, functionality, and customer care issues.
    • Continually improve skills/knowledge of ShipHawk product and functionality.
    • Continually improve skills/knowledge of customer issue triage.
    • Help/contribute to educate new Technical Support Team members and provide support for fellow team members as needed.

       

     

    Requirements:

    • Critical thinking and attention to detail.
    • Excellent verbal and written English; able to analyze with minimal context.
    • Fast learner, curious, and self-motivated.
    • Basic IT knowledge; able to support clients via phone or email.
    • Strong time management and adaptability.
    • Team player with a positive attitude under pressure.
    • Works well in high-stress, fast-paced environments.

     

    Experience:

    • At least 3 years of experience in technical customer support or a related field.
    • Proficiency with Google Suite and SFDC Service Cloud.
    • Experience working with ticketing systems.
    • Basic understanding of shipping and fulfillment processes in eCommerce.
    • General knowledge of ERP systems (Enterprise Resource Planning).
    • Preferred: experience or willingness to learn platform technologies (HTML, CSS, NetSuite, XML, SOAP, APIs, Postman)

       

    Benefits We Offer:

    • $100/month for health and wellness expenses.
    • $500/year for medical expenses.
    • 20 PTO days.
    • Top-level hardware of your choice; ownership will be transferred to you.
    • Public holidays in Ukraine are paid days off, and there are also winter holidays.

    Ready to join our team? Apply now!

    More
  • · 7 views · 2 applications · 2d

    Middle/Senior Affiliate manager (Gambling)

    Full Remote · Worldwide · 1 year of experience · B2 - Upper Intermediate
    Hi, I’m Ihor, Head of Gambling C3PA at PAXLE — an international group of ADTech companies. We work in Performance Marketing with dating, sweepstakes, and gambling. I’m actively seeking a talented Affiliate Manager to join my team. The ideal candidate...

    Hi, I’m Ihor, Head of Gambling C3PA at PAXLE — an international group of ADTech companies. We work in Performance Marketing with dating, sweepstakes, and gambling.

    I’m actively seeking a talented Affiliate Manager to join my team. The ideal candidate should be proactive and eager to embrace new challenges, prioritize tasks efficiently, be open to new experiences, and be dedicated to continuous skill enhancement.

    This is a cool opportunity to implement ideas where you will get the best experience. I am waiting for your resume :)
     

     

    Our expectations from you:

    • At least 1 year of experience promoting gambling projects
    • Understanding of CPA, CTR, CPL, CPV, CPC, RevShare, ROI, and LTV
    • Basic knowledge of digital marketing: Lead Generation, SEO, PPC, Email Marketing
    • Strong negotiation skills and ability to close deals
    • Adaptability and creativity in solving partner-specific challenges
    • Solid self-management and structured work approach
    • Ambition to grow professionally
    • English: Upper-intermediate (B2) or higher, especially strong written skills
    • Understanding of affiliate tracking platforms (such as Binom, Affise, etc.)
    • Experience or understanding of setting up technical integrations (e.g., postback URLs)

     

    Your main duties will be:

    • Searching for new partner networks & webmasters to increase traffic
    • Testing and evaluating traffic sources, negotiating beneficial terms
    • Building and maintaining long-term relationships with affiliates
    • Regular analysis of affiliate traffic quality and fraud monitoring
    • Close cooperation with account managers: checking statistics and controlling partner payouts
    • Competitor research and traffic trend analysis

     

    What we offer:

    • Remote work in Ukraine or from abroad;
    • Medical insurance;
    • Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;
    • Corporate English courses;
    • A MacBook for convenient work;
    • Salary linked to the current exchange rate;
    • Reasonable and loyal management;
    • Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.
    More
  • · 56 views · 2 applications · 19d

    Product Owner

    Hybrid Remote · Ukraine (Kyiv) · Product · 5 years of experience · B2 - Upper Intermediate
    We are hiring a Product Owner for a large-scale energy project in its active delivery phase. The outcomes of this initiative will play a significant role in shaping the future of the Ukrainian energy sector. Dive into the details below, and let’s...

    We are hiring a Product Owner for a large-scale energy project in its active delivery phase. 

    The outcomes of this initiative will play a significant role in shaping the future of the Ukrainian energy sector.

     

    Dive into the details below, and let’s create impactful solutions together!

     

    Responsibilities:

     

    Liaise with stakeholders and perform ongoing prioritization, publishing and refinement of the overall backlog in a project team and according to the project scope of deliverables;

    Analysis and solution design with the team to transform scope into sprint backlogs;

    Lead planning and the breakdown of the backlog into items, providing their definitions, acceptance criteria and estimates.

    Collaboratively develop, present the functionality and collect feedback from end customers;

    Report and escalate on the use of budget and expected due dates;

    Document functional solutions designs and prepare delivery documentation.

     

    Required skills:

     

    5+ years of proven experience as a product owner working in IT;

    Knowledge of Agile frameworks;

    Strong organizational and leadership abilities;

    Analytical thinking and problem-solving;

    Requirements engineering;

    Excellent soft skills;

    Excellent command of both written and spoken English;

    BSc/BA Bachelor’s Degree in Computer Science, Engineering or related for understanding of product solution architecture.

     

    As a plus:

     

    Previous experience with customer management, billing, and financial solutions;

    Previous revenue management with one of the following industries – utility, telсo.

     

    Working with MaxBill you will get:

     

    20 working days of annual leave per year, plus paid public holidays.

    Sick/personal leave provision.

    Compensation for overtime.

    Paid training, conferences, workshops, and certification courses, English classes.

    Opportunities for professional growth and personal development: paid training, conferences, workshops, and certification courses, English classes.

    A workplace mentoring program to learn from experienced colleagues.

    A collaborative and friendly working environment with fun company culture.

    The possibility of remote work and a flexible schedule.

    More
  • · 236 views · 78 applications · 19d

    Strong junior Full Stack developer(React.js, Node.js)

    Full Remote · Ukraine · 2 years of experience · B2 - Upper Intermediate
    Requirements: -2 years of industry work experience. -Full-stack experience designing and building scalable applications from end to end. -Excellent JavaScript skills and strong proficiency in React/Typescript. -Familiarity with the MERN stack (MongoDB,...

    Requirements:

    -2 years of industry work experience.

    -Full-stack experience designing and building scalable applications from end to end.

    -Excellent JavaScript skills and strong proficiency in React/Typescript.

    -Familiarity with the MERN stack (MongoDB, Express.JS, React.JS and Node.JS).

    -1,5 years experience with React, Redux, GraphQL, NodeJs and ExpressJs.

    -Familiarity building back-end API s using NodeJs and ExpressJs.

    -Experience using RESTful APIs and basic authentication mechanisms.

    -Ability to showcase past work via live web pages and Github/Gitlab/Bitbucket.‍

    -Upper-Intermediate English proficiency, with the ability to communicate technical issues and discuss project requirements effectively;

    Working conditions:

     

    -Competitive salary;

    -Рaid leave and sick days;

    -Paid gym membership and/or other facilities.

     

    Responsibilities:

     

    -Develop projects from scratch or existing ones;

    -Grow and develop with the team;

    -Improve your English;

    -Enjoy with us on team buildings!

    More
  • · 132 views · 16 applications · 8d

    Mid-level .NET Developer

    Full Remote · Ukraine · Product · 3 years of experience · C1 - Advanced
    Are you an ambitious developer with expertise in C#? Are you ready to embrace the challenge of building a next-generation AI-powered business process management web platform from scratch? We’re looking for an advanced professional who is not only...

    Are you an ambitious developer with expertise in C#?

    Are you ready to embrace the challenge of building a next-generation AI-powered business process management web platform from scratch?

     

    We’re looking for an advanced professional who is not only proficient in coding, but also isn’t afraid to change the IT industry and make a significant impact.

     

    As a Mid-level .NET Developer on our team, you will work with other experts, collaborating on high-quality solutions, and your daily tasks will be:

    • Developing and maintaining the back-end services (Tables Service) of our new internal web applications.

    • Collaborate with other developers and stakeholders to identify and implement new features that improve the platform’s usability, maintainability, and scalability.

    • Writing clean, maintainable, and efficient code.

    • Diagnose and resolve system problems.

    • Keeping up to date with the latest technologies and trends.

    • Performing reviews and providing mentorship to less experienced colleagues.

    • Be a strong leader and voice of our .NET team (for Lead-level applicants).

     

    YOU’LL STAND OUT IF YOU HAVE:

    3+ years' experience with C#.

    • Experience with modern frameworks, such as .NET/.NET Core or equivalent.

    • Analytical skills and ability to turn a concept into a working solution.

    • Experience with distributed system development.

    • Good understanding of software development lifecycle.

    • Understanding of Clean Code & Clean Architecture principles.

    • Strong communication skills & prior experience leading a team (for Lead-level applicants).

    • Experience in AI/ML, DevOps, IoT and engineering area will be a nice advantage.

     

    WHY PICHE?

    • Our project is a groundbreaking initiative aimed at creating a multi-lingual, cutting-edge web platform utilizing the newest technologies and tools.

    • This is a greenfield project, providing the opportunity to work from the ground up on a truly innovative product.

    • Our aim is to utilize AI technologies wherever possible to enhance and optimize our product, taking advantage of the vast potential that AI has to offer.

     

    WE’RE HAPPY TO PROVIDE YOU WITH:

    • Salary 1800 — 3000 EUR gross or higher, adjusted to your expertise.

    • Fully remote work opportunities.

    • Cutting-edge AI project with no analogue within the industry.

    Paid day-off on your Birthday.

    • A lot of nice benefits.

    • Breathtaking challenges, where everything is possible.

    • Great attitude from colleagues and creative management.

     

    If you’re passionate about your craft, eager to learn and grow, and ready to be part of a groundbreaking project that’s set to change the landscape of the IT industry, we’d love to hear from you.

    More
  • · 68 views · 10 applications · 30d

    Technical Project Manager (AI and SaaS) to $1800

    Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · B1 - Intermediate
    ROIFORCIO GmbH (Austria, 100% R&D in Ukraine, Product name "Pitch Avatar") develops an AI-powered SaaS platform designed to revolutionize sales and marketing through interactive AI-driven video presentations. Our focus is on scaling AI features,...

    ROIFORCIO GmbH (Austria, 100% R&D in Ukraine, Product name "Pitch Avatar")  develops an AI-powered SaaS platform designed to revolutionize sales and marketing through interactive AI-driven video presentations. Our focus is on scaling AI features, optimizing automation, and improving product architecture.

     

    We are looking for a Technical Project Manager to support AI feature development, and collaborate with cross-functional teams in a high-growth AI startup environment.

     

    Requirements: 

    • 5+ years of experience in Project Manager / Product Owner for SaaS or AI-driven products. Delegation, follow up tasks.
    • Ability to write clear technical documentation (API specs, system workflows, data models).
    • Experience with Figma (UI/UX wireframing, flow mapping).
    • Intermediate+ English level for documentation and communication.

     

    Responsibilities: 

    • Analyze and define technical system requirements for AI-driven web & mobile applications.
    • Work closely with developers, AI/ML teams, and product managers to ensure clarity and feasibility of requirements.
    • Create detailed technical specifications (API structure, database models, system logic).
    • Document system architecture and contribute to scalable AI feature development.
    • Manage backlog, sprint planning, and product roadmap in collaboration with the PM.
    • Conduct risk assessment and ensure system scalability, security, and performance optimization.
    • Set up Jira workflows, dashboards, and reports to track development progress.
    • Assist in UI/UX prototyping and user flow diagrams for developers.

     

    Tech Stack: 

    • AWS | REST API | Mobile | Web | AI | LangChain | MySQL | Redis | OpenSearch

     

    Why Join Us? 

    • Work on cutting-edge AI-driven SaaS in an international team
    • Fully remote work with a flexible schedule.
    • Competitive salary with regular reviews.
    • Up to 25 days of paid vacation + paid sick leave.
    • Adept leadership & clear product vision.

     

    About ROIFORCIO Gmbh (Austria)

     

    Product website

    www.roi4presenter.com

    More
  • · 110 views · 1 application · 19d

    Trainee/Junior Automation QA

    Office Work · Ukraine (Lviv) · B1 - Intermediate
    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting...

    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

     

    Required skills:

    - Good knowledge/basic of Playwright with JavaScript/TypeScript for test automation.

    - Good knowledge/experience with BDD frameworks, particularly Cucumber.

    - Knowledge of HTML, CSS, JavaScript, Web Services, API (REST) testing

    - Experience with JS front-end automation frameworks like Cypress, Selenium, Playwright, etc.

    - Experience with Git or other CVS

    - Understanding of client-server architecture (API)

    - Experience with API testing tools: Postman, Swagger, Fiddler, etc.

    - Experience with SQL and JSON

     

    Responsibilities:

    - Create and maintain test documentation.

    - Prepare and create automation scripts

    - Be responsible for full testing life cycle processes

    - Analysing and reporting test results

     

    We offer:

    - Competitive salary

    - Interesting and challenging projects

    - Future career growth opportunities

    - Paid sick leave and working day vacation

    - Friendly team of professionals

    - Delicious coffee biscuits and tea for your good mood

    - The company covers 50% of the cost of courses you need

    - Exciting team-building activities and corporate parties

    - Office in the city center

    More
  • · 23 views · 7 applications · 4d

    Lead Generation Manager

    Full Remote · Worldwide · 0.5 years of experience · B2 - Upper Intermediate
    The company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew. What we expect from you: — Excellent written English (Upper-Intermediate and higher); — Strong written communication...

    The company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew.

     

    What we expect from you:

     

    — Excellent written English (Upper-Intermediate and higher);

     

    — Strong written communication skills;

     

    — To be detail-oriented and have a strong sense of responsibility;

     

    — Eagerness and capability to always stay in touch with clients and upper management;

     

    — Efficient time-management skills and agility to manage multiple tasks in a fast-paced environment.

     

    Will be an advantage:

     

    — Experience in Sales processes;

     

    — Tech savviness and a general understanding of the IT field;

     

    — Experience in direct communication with foreign clients.

     

    Responsibilities:

     

    — Generate qualified leads;

     

    — This position is fully remote and requires being online after regular working hours and on weekends.

     

    — Work through & upgrade the company sales pipeline along with the Sales Team;

     

    — Run initial negotiations with leads, identifying their needs and providing excellent communication;

     

    — Collect statistical data and contacts for sales team expertise improvement and future endeavors.

     

    What we guarantee from our side:

     

    — Specific technical education and IT business models guidance run by our Sales Lead;

     

    — Work with clients from all over the world. Gain experience in running negotiations, mailing in English;

     

    — Competitive salary pegged to the USD;

     

    — Opportunity to grow to Sales Manager;

     

    — Flexible working hours;

     

    — 15-days vacation leave annually;

     

    — English classes compensation;

     

    — Working in a friendly environment.

    More
  • · 42 views · 3 applications · 3d

    RNG Technical Support Engineer (L2)

    Full Remote · Poland, Bulgaria, Latvia, Malta, Romania · Product · 1 year of experience · B1 - Intermediate
    About us: ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its...

    About us:
     

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

     

    Our global team of talented and driven professionals is shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

     

    At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed —while embracing every step of the journey.

     

    Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

     

    The Role:

     

    As an RNG Technical Support Engineer (L2) at ARRISE, your primary responsibility is to provide exceptional customer service and technical assistance to Operators and Account Managers. You will troubleshoot and resolve technical issues related to product bugs, reports, and game issues, aiming to ensure customer satisfaction and minimize downtime through effective solutions.

     

    Reporting to the Support Shift Lead during your shift and the Support Team Lead directly, you will play a crucial role in maintaining the operational efficiency of our services.

     

    Primary Responsibilities:

    • Customer Support: Respond promptly and professionally to customer inquiries and support requests.
    • Issue Resolution: Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.
    • Guidance: Provide step-by-step instructions to customers for resolving technical problems.
    • Collaboration: Work with cross-functional teams, such as developers or product managers, to escalate and resolve complex issues.
    • Documentation: Document and track customer interactions, issues, resolutions, and follow-up actions using ticketing systems or CRM software.
    • Research: Conduct research to provide accurate and up-to-date solutions to customers.
    • Knowledge Update: Stay current with trends, technologies, and updates related to supported products or services.
    • Product Testing: Assist in product testing, bug tracking, and provide feedback to the development team.
    • Peer Support: Help peers with day-to-day tasks and professional development by sharing knowledge.
    • Additional Duties: Perform other duties as delegated by the Support Manager, Head of Support, or the Employer.

    Proficiency Requirements:

    • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
    • Experience: Proven experience in technical support, customer service, or a related role.
    • Skills: Strong problem-solving and analytical skills, with the ability to diagnose and resolve technical issues.
    • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical individuals.
    • Tools: Proficiency in using ticketing systems, CRM software, and other support tools.
    • Technical Knowledge: Familiarity with hardware, software, operating systems, and networking concepts. Basic programming or scripting knowledge is a plus.
    • Work Style: Ability to work independently and as part of a team in a fast-paced environment. Strong time management and organizational skills.

    Hard Skills:

    • Monitoring Skills: Familiarity with tools like Grafana, Kibana, Zabbix, Prometheus, and Icinga. Understanding of KPIs, metrics, and log analysis tools such as ELK, Graylog, or Splunk. Basic knowledge of incident management processes and tools like ITIL, Jira, or ServiceNow.
    • Database Skills: Proficiency in RDBMS like Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Strong SQL skills and familiarity with NoSQL databases. Basic knowledge of database security, governance, and compliance.
    • API Skills: Understanding of API design principles, security practices, and testing tools like Postman.
    • Network Skills: Knowledge of network topologies, protocols, and components. Proficiency in configuring network devices and resolving network issues. Understanding of network security principles and practices.

    We Offer:

    • International Team: Join a successful international team focused on excellence in product development.
    • Flexible Work: Opportunity to work in the office or remotely.
    • Compensation: High-level compensation with regular performance-based reviews.
    • Benefits: Paid vacation and sick leaves, individual health insurance coverage, gym membership, and a referral program for employees.

    If you're passionate about technical support and eager to contribute to a dynamic team, we encourage you to apply. We look forward to finding the right candidate to join our innovative and driven team!

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  • · 86 views · 21 applications · 24d

    Business Development Manager

    Full Remote · Countries of Europe or Ukraine · Product · 5 years of experience · C1 - Advanced
    Argentics gamedev company is looking for a result-oriented Business Development Manager. The position is responsible for sourcing and developing partnerships with both game startups and established studios to bring new projects to Argentics. This position...

    Argentics gamedev company is looking for a result-oriented Business Development Manager. The position is responsible for sourcing and developing partnerships with both game startups and established studios to bring new projects to Argentics. This position would partner with management and senior leadership on many of the company’s highest priority business development initiatives.

     

    Responsibilities:

    - Actively look for prospects who might be interested in Argentics services.

    - Close deals for game development, art outsourcing projects and other domains.

    - Operate effectively with newly acquired clients ranging from indie startups to large game developers and publishers.

    - Partner cross-functionally with the Management and Delivery teams to negotiate deal terms, drive special projects, advocate internally for clients’ interests.

    - Create additional pitch decks and presentation materials to assist with negotiating with potential clients.

    - Monitor game industry trends (games, developers, influencers) to determine new opportunities and partnerships to develop.

    - Duly managing the CRM.

     

    Requirements:

    - At least 5+ years of experience as a Sales/Business Development Manager, preferably with a Game Development background.

    - Strong understanding of the outsourcing model.

    - Proven experience in hunting for new clients and closing new deals.

    - Strong communication and presentation skills leading with empathy and emotional intelligence.

    - You should possess a high level of intellectual curiosity about games, media, and consumer entertainment.

     

    We offer:

    - Competitive compensation depending on experience and skills.

    - Full remote.

    - Long-term cooperation.

    - Paid vacation and sick leaves.

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