Jobs at Djinni

Designer (MENA / Arabic & French)

📍 Location

MENA / Arab Countries

Remote

Role Overview

We are looking for a Marketing Designer to work with Arabic and French-speaking markets.

You will be part of the marketing team, working under the Head Designer, focused on performance-driven creatives.

Responsibilities

• Create marketing creatives for MENA GEOs
• Banners, promos, landing pages, social media
• Adapt visuals for Arabic (RTL) and French
• Fast iterations and edits
• Close collaboration with the marketing & design team

Requirements

• 2+ years in digital / marketing design
• Arabic & French (reading / understanding)
• Figma / Photoshop / Illustrator
• Performance mindset
• Strong team-player skills, ability to take feedback
• iGaming / betting experience is a plus

We Offer

• Competitive compensation
• Fully remote format
• Clear processes and guidance from Head Designer
• Work inside a performance-driven marketing team
• Growth opportunities

How to Apply

Portfolio required + short experience summary and GEOs.

Job Description:

• Understanding of software and enterprise architecture patterns (Microservices, Event-driven, Cloud-native).
• 10+ years of experience in software engineering, with at least 5 years in a lead architectural or senior SDLC management role.
• Proven experience with Generative AI, LLM integration, and prompt engineering within the development lifecycle.

• Exceptional presentation skills; ability to simplify complex technical concepts for non-technical buyers.

   

Job Responsibilities:

• Deliver high-impact presentations and demonstrations to stakeholders.
• Actively participate in delivery projects to guide teams through AI SDLC transformations. You are not just a consultant; you are an active participant in the project’s success.
• Utilize and refine existing architecture, integrations, security and relevance to AI (how to adopt AI tools into SDLC for efficiency gain) within the existing AI SDLC Framework to optimize developer velocity, code quality, and security.
• Work directly with delivery squads to remove technical blockers and ensure the practical application of AI tools (like Copilots, automated agents, and AI-driven testing).
• Establish KPIs within delivery projects to quantify the impact of AI transformation (e.g., reduction in cycle time, cost savings, quality improvements).
• Transform project results and "lessons learned" into professional case studies, white papers, and internal knowledge-base articles to fuel further sales cycles.

• Feed delivery insights back into the core AI SDLC Framework for constant iteration and improvement.

   

Department/Project Description:

GlobalLogic is driving a company-wide SDLC AI Transformation, embedding artificial intelligence across requirements, design, coding, testing, deployment, and maintenance to enhance productivity, accelerate delivery, and improve quality. By combining deep engineering expertise with applied AI practices, we enable secure and scalable adoption both within our delivery teams and for our clients. This effort emphasizes innovation, governance, and reusable solutions to help organizations achieve faster time-to-market, stronger quality assurance, and more sustainable digital operations.

✅ You’re a perfect match if you have:

• 2+ years of manual QA experience
   
• Strong critical thinking skills – you don’t just check if a feature “works”, you assess whether it makes sense for the product and the user. You notice when something looks or feels wrong, even if technically it’s “done”.
   
• A sharp eye for detail and ability to evaluate user experience and visual quality (UI/UX) — even if you’re not a designer, you can spot misalignment, inconsistencies, or poor usability.
   
• Experience with cross-browser and cross-platform testing
   
• Familiarity with Dev Tools, error logs, and basic API testing
   
• Ability to identify, document, and clearly communicate issues
   
• English level: B1+ – you can clearly describe issues and write structured test cases
  
   

💡 It’s a plus if you also have:

• Experience with slot platforms (apps, sites), slot games and gambling mechanics
   
• Experience with version control systems (GIT or similar)
   
• Knowledge of MySQL or other databases
   
• Understanding of Agile/Scrum processes
   
• Experience with automated testing tools
  
   

🎯 What you’ll do:

• Perform comprehensive manual testing of web and mobile apps
  
   
• Assess product quality beyond functionality – ask:
  • Is it user-friendly?
     
  • Does it meet the modern product and UX standards?
     
  • Is it visually consistent and polished?
     
  • Would it make sense to a real user?
    
     
• Collaborate with developers and managers to report not just bugs, but UX concerns, inconsistencies, and usability issues
   
• Create and maintain structured test documentation
   
• Test across devices and browsers
   
• Ensure alignment with designs and business expectations
   
• Raise questions and suggest improvements, even outside of strict specs
  
   

🎰 Gambling Platform Testing Scope

• UI Testing – Validate the visual quality of the website, app, and back office: is everything clean, aligned, modern, and consistent with the overall design language?
   
• UX Testing – Assess how intuitive and logical the user journey is — from registration and deposits to navigating the platform, managing settings, reports, and withdrawals.
   
• Consistency & Integration Testing – Check how new features and changes fit into the existing product — visually, functionally, and contextually. Nothing should feel out of place.
   
• Cross-Platform & Responsiveness Testing – Ensure smooth performance and proper display across different devices (desktop, mobile browsers, PWA) and screen sizes.
   
• Bug Reporting & Critical Review – Identify and log bugs, but also go beyond that — spot UX flaws, inconsistencies, or confusing behavior. Be proactive in raising questions and suggesting improvements, even when the feature technically “works.”

📎 Conditions:

• Remote work with flexible hours
   
• Trial rate: $6/hour, rising to $7.5/hour after trial, paid monthly (option for more frequent payments if needed)
   
• Minimum 6 productive hours per day, 5 days per week
   
• Time tracking via Yaware is mandatory
   

If you’re not just a checker of tasks, but a guardian of product quality, we’d love to hear from you.

Send your CV and let’s build something great together!

✦ Join Win Media — Building Scalable Support & Service Platforms in iGaming ✦
 

At Win Media, we build high-load, data-driven iGaming products and supporting service ecosystems.
Our focus is on scalability, automation, and operational efficiency across all customer-facing systems.

We’re looking for a Service Platform Development Manager to join our product team and take ownership of service platforms, omnichannel tools, analytics, and automation.

This role is ideal for a technically-minded support professional who enjoys working with systems, data, and processes rather than frontline communication.

📌 About the Role

As a Service Platform Development Manager, you will operate at the L2 / Support Operations level, ensuring stability, scalability, and continuous improvement of our support infrastructure.

Your mission is to optimize service platforms, automate workflows, build analytics, and ensure reliable system performance across all support channels.

🧠 Key Areas of Responsibility

🔧 Service Platforms & Systems

• Ownership of omnichannel customer support platforms
  (Intercom, Novatalks, MaestroQA, and other support software)
• Configuration, maintenance, and optimization of system settings, roles, access rights, and integrations
• Creation and management of user accounts across trusted systems, including coordination with Google Workspace administrators
• Integration of new communication channels and email inboxes
  (Google tokens, omnichannel routing, synchronization, permissions)

🐞 Incident Management & Bug Handling

• Monitoring and reviewing tasks performed by partners and development teams
• Identification, reproduction, and documentation of system issues
• Writing detailed bug reports and technical tickets
• Coordinating fixes and tracking resolution across teams

📊 Analytics & Reporting

• Building and maintaining dashboards and analytics inside service platforms
• Preparing operational data for support performance analysis
• Working with native omnichannel dashboards where Power BI is not suitable or sufficient
• Supporting data-driven decision-making for Support and Product teams

🤖 Automation & Optimization

• Designing and configuring automation rules, workflows, macros, and chatbots
• Analyzing existing Freshworks (or Intercom) tools and features to reduce manual work
• Optimizing SLA flows, routing logic, and internal processes
• Continuous improvement of support operations through system-level enhancements

📞 Telephony & Communication Tools

• Ordering, auditing, and basic configuration or replacement of phone numbers
• Ensuring correct setup of voice channels according to internal standards

📚 Documentation & Enablement

• Creating technical documentation, internal guidelines, and system instructions
• Testing and validating new features before rollout
• Consulting cross-functional teams on system usage and best practices

✅ Requirements

• 2+ years of experience in Technical Support / Support Operations / L2 Support / Service Platforms
• Strong hands-on experience with Intercom
• Experience with omnichannel customer support systems
• Solid understanding of support workflows, SLA logic, and routing principles
• Experience in writing technical documentation and bug reports
• Practical skills in Google Sheets, Apps Script, JSON, basic HTML / CSS
• Experience working with dashboards and analytics tools inside service platforms
• Proactive mindset focused on automation and process optimization
• Ability to work in a fast-paced, multitasking environment
• High level of ownership, attention to detail, and self-organization
• Strong analytical thinking and communication skills
• Spoken and written English — Intermediate or higher

➕ Nice to Have

• Experience in iGaming / gambling / high-load digital products
• Experience with chatbots and advanced automation scenarios
• Experience designing flowcharts and process maps
• Understanding of API-based integrations
• Experience working with Power BI (for context, not core reporting)

🎁 What We Offer

• 🚀 A role with real system ownership and impact
• 👥 Collaboration with experienced product, tech, and support teams
• 📈 Career growth toward Support Ops Lead / Platform Manager / Tech Ops
• 💻 Modern tools and mature processes
• 📚 Continuous learning in a fast-scaling iGaming environment
• 🌍 Flexible work setup and professional team culture

Our backend is partially built with Go. We’re looking for a full-time Go developer who will take ownership of core backend services and contribute to the integration of our real-time communication layer.What you’ll do:
 

• Develop and maintain scalable backend services in Go
• Integrate and manage our LiveKit infrastructure (self-hosted)
• Implement features like room management, token generation, and participant control
• Build internal APIs (REST/gRPC) for client apps (web, mobile)
• Optimize performance and reliability of audio/video features
• Collaborate with frontend and DevOps teams

Requirements:
 

• 2–4 years of professional experience with Go (Golang)
• Strong understanding of concurrency, goroutines, and channels
• Experience building and maintaining REST or gRPC APIs
• Familiarity with JWT, authentication flows, and session management
• Solid knowledge of PostgreSQL and Redis
• Experience working with Docker and writing maintainable Go services

Nice to have:
 

• Experience with LiveKit or any WebRTC-related project
• Previous work with event-driven architecture, pub/sub, or message queues

N.B! - Preferrable locations: remote from Latvia, Lithuania, Spain, Poland, Slovakia, Romania, Hungary 

In partnership with one of the global consulting enterprises, we are seeking Experimentation / Product Analytics Engineers at multiple levels (see level-specific requirements below). These roles are part of the client's World Service App and wider product teams, helping to enhance engagement across iPlayer, Sounds, News, and Sport apps by designing, running, and analyzing experiments at scale.

Overview

Experimentation is central to making the right decisions for our users. As part of the Product Analytics & Experimentation team, you will design and manage A/B tests, calculate statistical thresholds, validate data quality, and deliver actionable insights to product teams. Your work will directly shape product decisions, ensuring that new features and user experiences are guided by evidence, data, and user behavior.

This role is highly collaborative, working closely with product managers, data scientists, engineers, and analytics teams.

Core Tools & Skills (All Levels)

• SQL (DataGrip, Workbench, VS Code, AWS Console, etc.)
• Statistical tools: Excel, Python, or R
• Experimentation platforms: Optimizely
• Digital analytics: Piano Analytics, Tag Inspector
• Data dictionaries & metadata: Alation or similar
• Collaboration tools: Jira, Confluence, GitHub
• Visualization: Tableau (desirable at higher levels)

Key Responsibilities (All Levels)

• Work closely with product and analytics teams to identify and solve problems through experimentation.
• Design and manage experiments (A/B testing, RCTs), including calculating and communicating baseline conversion rates, sample sizes, MDE, confidence levels, and statistical power.
• Monitor and validate data quality in running experiments.
• Analyze performance of experiments, visualize findings, and communicate them clearly to product teams and wider stakeholder groups.
• Conduct deep-dive analyses of results to provide actionable insights and suggest future iterations.
• Collaborate with the platforms team to improve the experimentation platform and analytics infrastructure.
• Ensure findings are accessible to both technical and non-technical stakeholders, supporting data-driven decision-making.

Level-Specific Requirements

Level 3 (Entry/Mid-Level)

• Skills & Tools: Proficient in SQL and Excel. Familiarity with Optimizely, Piano Analytics, and Tag Inspector. Exposure to Python or R for basic statistical analysis. Basic understanding of experimental design and statistical concepts.
• Typical Experience: 1–2 years in a data or analytics role. Works under general direction, escalating complex issues.

Desirable (All Levels)

• Experience running end-to-end A/B testing.
• Working knowledge of data visualization tools (e.g., Tableau).
• Familiarity with digital analytics tracking, specs validation, and debugging.
• Strong facilitation skills for workshops and stakeholder alignment.

Dwarf Engineering is a Ukrainian product & engineering company shaping the future of DefenseTech.
We create game-changing tech solutions that ease the work and save the lives of the Defense Forces of Ukraine, giving them the advantage they need.
Our mission is to make advanced defense technologies accessible and to deliver them faster where they matter most.

We are looking for a hands-on operational leader who can build structure, scale processes, and turn strategy into clear execution.

This role is for someone who can design and improve operations, coordinate cross-functional teams, and ensure the company runs efficiently during active growth. If you’re a practical builder of processes who is comfortable owning both strategy and implementation. We want to talk to you!

The role provides direct access to the co-founders and real influence on the company’s operational architecture.
 

If it sounds like you:

• You understand how business processes work and can quickly improve them;
• You take ownership and bring clarity, structure, and predictability;
• You communicate well with founders, teams, and technical specialists;
• You can turn ideas into practical workflows, systems, and decisions.

Hard skills:

• 5+ years in operations/management (COO, Operations Lead, PMO, etc.);
• Experience in building or improving internal operational processes;
• Strong project coordination & prioritization skills;
• Confident with Excel/Google Sheets and dashboards;
• Understanding of financial indicators (budgeting, P&L basics);
• Experience working with ERP systems, especially 1C/BAF (as a power user or process owner);
• English B2 for communication with partners;
• We don’t expect you to be a 1C/BAF expert from day one - but we do expect you to own the transition and deliver results: the system works, processes are documented, the team uses it, and there is control and measurable metrics;
• Willingness to take ownership of setting up/rebuilding 1C/BAF processes: gathering requirements, translating them into tasks/specs for developers, testing, rollout, and user training.

Responsibilities:

• Define operational priorities together with the co-founders and drive execution through teams;
• Build operational discipline: clear roles and responsibilities, rules and routines, regular syncs/reviews, and execution follow-up;
• Build and optimize core operational processes (finance flow, procurement, logistics, internal workflows);
• Coordinate company operations and align cross-functional teams;
• Lead operational projects and new initiatives from idea to implementation;
• Own 1C/BAF improvements in partnership with developers: customize, automate, and refine functionality based on business needs;
• Maintain operational documentation, procedures, and knowledge bases;
• Prepare reports, dashboards, and KPIs to support business decisions;
• Communicate with external partners and suppliers.
•  

What we offer:

• Work for Ukraine's victory at Defense Tech company, where your work directly contributes to strengthening our country's defense capabilities and achieving victory;
• We guarantee full official employment from day one;
• Reservation of employees from day one, subject to relevant documents;
• Flexible schedule;
• You will receive a full technical setup and height-adjustable desks;
• Our office is located in Kyiv.

Join us if you want your work to have a real impact!

The Data Analyst is responsible for ensuring product stability and driving growth by continuously monitoring key metrics, detecting anomalies, and performing deep-dive analyses to uncover the drivers behind performance shifts.

This role is not about building data pipelines; it is about analytical investigation. You will focus on understanding the "why" behind the data—identifying what broke, what worked, and providing actionable insights to optimize results.

🧭 What makes you a great match:

• 2+ years of experience as a Data, Product, or Performance Analyst in iGaming;
• Solid understanding of product and business metrics (KPIs, Funnels, Retention, Revenue, Conversion, etc.);
• Proven track record in troubleshooting metric drops, analyzing instability, and identifying root causes;
• Strong command of SQL (PostgreSQL / BigQuery), including complex queries, joins, and aggregations;
• Experience building and maintaining dashboards in Tableau, Looker Studio, or similar tools;
• Practical experience using Python for data analysis (Pandas, Numpy);
• Advanced proficiency in Excel / Google Sheets for rapid data validation and hypothesis testing.

📋 Your daily adventures:

KPI Monitoring & Reporting

• Continuously track key product and business KPIs to ensure data health;
• Identify deviations from expected values and ensure timely, accurate reporting;

• Maintain the integrity of analytical dashboards.

   

Performance Gap & Root Cause Analysis (RCA)

• Investigate drops or fluctuations in metrics to distinguish symptoms from core issues;
• Conduct deep-dive analyses to explain performance changes and provide clear, data-backed answers;

• Establish the root causes of performance shifts rather than just reporting symptoms.

   

Benchmarking & Optimization

• Establish benchmarks based on historical data to evaluate current performance;
• Compare results against internal standards to identify opportunities for growth and optimization;
• Track performance trends over time to predict potential risks.

Actionable Insights & Recommendations

• Translate complex data sets into clear, narrative insights for stakeholders;
• Highlight both "red flags" and success stories, proposing specific actions to improve KPIs;
• Turn raw data into actionable business strategies.

Cross-functional Collaboration

• Partner with Product, Marketing, and Finance teams to align analytics with business objectives;
• Empower teams to make data-informed decisions through clear communication;
• Help stakeholders better understand data trends and their direct impact on the business.

Benefits

💸 Flexible payment options: choose the method that works best for you;
🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

We are looking for a Project Director to lead a large enterprise billing project in the energy sector in Ukraine and take full ownership of delivery.

The project is business-critical, technically complex, and part of the digital transformation of the energy sector, supporting the development of green energy in Ukraine.

This is a large-scale, long-term enterprise implementation, not a pilot or MVP.

As Project Director, you will be fully responsible for end-to-end delivery of the project.

You will:

• lead delivery from planning to production launch and stabilization;
• work directly with the enterprise customer and executive stakeholders;
• translate business and regulatory requirements into delivery plans;
• manage teams, vendors, scope, timelines, budget, risks, and quality;
• provide executive-level reporting and make delivery decisions.

This role is about ownership and results, not task tracking.

Required skills & experience:

• 10+ years managing large IT projects;
• Mandatory: аt least one enterprise project delivered end-to-end (from start to production and stabilization);
• Experience with distributed, cross-functional teams;
• Practical understanding of Agile in enterprise environments;
• Strong communication and presentation skills;
• Mandatory: Ukrainian - native; English - Advanced;
• Bachelor’s degree in a technical field;

• Location: Kyiv (ability to meet the customer in person).

   

It will be a great advantage:

• Billing, energy, or utilities domain experience;
• System integration background;
• PMP or similar certification;

• Technical or software development background.

   

Working with MaxBill, you will receive:

• 20 working days of paid annual leave, plus paid public holidays;
• Paid sick and personal leave;
• Support for professional development: paid trainings, conferences, certifications, and English language courses when needed;
• A high level of autonomy and trust in decision-making and delivery ownership;

• Flexible working hours and the option to work remotely, with on-site presence in Kyiv for customer meetings;

   

N.B! - Preferrable locations: remote from Latvia, Lithuania, Spain, Poland, Slovakia, Romania, Hungary 
 

Job Description

In a partnership with one of the global consulting companies, we are looking for a Senior Software Engineer. Elevate your career by joining us in our work with a prestigious UK-based multinational media company as a consultant. Seize the opportunity to grow professionally by leveraging cutting-edge technologies, driving the migration towards technical excellence, and contributing to products that reach millions of users daily. Enhance your skills in shaping team workflows  within a dynamic international corporate environment

Key responsibilities:

• Feature Development: Spearhead the design, build, and testing of responsive and accessible web solutions, ensuring top-notch quality and user experience.

• Quality and Scalability: Ensure high quality and scalability of the solutions delivered by the team using modern engineering practices.

• Alignment with Standards: Work closely with the team lead to align the team’s ways of working with the company quality standards and technology roadmap.

• Process Improvement: Work on continuous improvement of the team delivery processes and identify areas for improvement at the company level.

• Requirement Breakdown: Collaborate with stakeholders to break down requirements into manageable work items, ensuring clarity and alignment with the team's capabilities.

Desired Qualifications:

• Accessibility Champion: Proven experience in developing web applications that adhere to WCAG accessibility guidelines, ensuring inclusivity for all users.

• Full-Stack Proficiency: Extensive experience (5+ years) with modern full-stack development using TypeScript, ReactJS, NodeJS, and robust testing frameworks like Jest and Cypress.

• Cloud Native Development: Experience with cloud technologies, including microservices architecture and serverless computing platforms such as AWS Lambda (or equivalent).

• CI/CD Mastery: Proficiency in configuring and managing CI/CD pipelines using Github Actions, Jenkins or similar tool, ensuring efficient and automated software delivery

Inception-1 is a fast-growing product company. We’re building a category-defining suite of AI companionship products for web and mobile. We combine generative AI, real-time interaction, and emotional intelligence to create products used by millions worldwide. Over the last 9 months, our portfolio has grown rapidly.

We’re looking for an AI Product Manager to own and scale AI-driven initiatives that improve product performance, team efficiency, and business results.
 This is a hands-on role with high ownership, working closely with engineering, data, design, marketing, and operations to turn AI opportunities into measurable impact.

What You’ll Do
 

• Own AI initiatives across product and business processes.
• Identify and prioritize AI-driven automation and growth opportunities.
• Translate business needs into AI solutions (assistants, agents, analytics).
• Manage the full product lifecycle: discovery → delivery → scaling.
• Define metrics and measure impact (efficiency, retention, revenue).
• Run experiments and A/B tests with analytics support.
• Ensure privacy, governance, and safe AI usage.
• Drive adoption and coordinate cross-functional execution.

Requirements (Must-have)
 

• 3–5+ years in Product / Program / Operations roles with cross-functional ownership.
• Strong product thinking: hypotheses, ROI, experimentation, scaling.
• Solid understanding of AI fundamentals (LLMs, agents, RAG, integrations).
• Data-driven mindset and experience working with metrics.
• Knowledge of data privacy and governance (e.g. GDPR).
• Excellent communication and stakeholder management.
• English — Upper Intermediate or higher
• High ownership and ability to work in a fast-paced environment.

Nice to Have
 

• Experience with GenAI assistants or agents.
• Background in AI, social, or content-heavy B2C products.
• Basic technical skills (SQL, analytics, prompt engineering).
• UX/UI awareness and strong collaboration with designers.

What We Offer
 

• Full ownership of impactful AI products.
• Clear growth path to senior or leadership roles.
• Genesis ecosystem: shared expertise, infrastructure, and funding.
• Flexible remote or hybrid setup.
• Healthcare, paid leave, wellness and sports benefits.
• Opportunity to build AI products with real-world impact at scale.

Requirements

• Expertise in Node.js, NextJS, and Solidity smart contracts development.
• Experience with cross-chain integrations and lending protocols like Aave, Morpho, etc. The project requires integrating with multiple blockchain platforms and DeFi protocols.
• Strong understanding of blockchain technology, wallets, gas fees, and the overall DeFi ecosystem. We are looking for someone who can provide technical guidance and solutions.
• Ability to work independently and collaborate effectively within a small group. 
• Familiarity with PostgreSQL and Prisma for the database.
• Excellent communication skills to work closely with end-client & team and provide regular updates.
• Experience in building user-friendly, intuitive interfaces for non-technical users would be highly valuable.
• Willingness to work on a fast-paced, evolving project and adapt to changing requirements.

Project description

Platform that aims to simplify the process of earning interest on digital assets for everyday users. Designed to abstract away the complexity of blockchain technology, wallets, gas fees, and other technical details, making it accessible even for non-technical users.

The platform will support on-ramp and off-ramp functionality, allowing users to deposit fiat currency (e.g., via credit card or bank transfer) and withdraw their funds back to their bank accounts or crypto wallets. The goal is to provide a user-friendly, seamless experience that enables anyone to start earning interest on their digital assets, similar to a traditional savings account. 

We are NOT a scam (so please don’t even try contacting us from China or Korea, pretending that you are based in Ukraine, lol).

Recruitment flow

• First intro meeting (20 min)
• One technical interview (around one hour)
• One interview with a Lead on a project (final). 

BUT we’re a small team, several projects, so we’re very fast in decision-making.

Job Description

📍 Location: Remote (EU/LATAM) with overlap for US ET timezone (NYC HQ)

About DualEntry

Founded in 2024, DualEntry is one of NYC’s fastest-growing AI startups.

DualEntry is changing the future of finance. Our AI-native ERP lets teams achieve more in less time. $5M-ARR businesses and NYSE-listed companies trust DualEntry to automate away busywork and fuel their growth with powerful reporting and insights. We’re making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990s in the past.

We operate with urgency and ownership. We move fast.

Why This Role Matters Now

Since launching 18 months ago, we’ve raised $100M with backing from Lightspeed, Khosla, and Google Ventures. We got there by moving incredibly fast and hiring the best and brightest talent. To accelerate that momentum, we’re growing our team. Come and join us at one of NYC’s fastest-growing startups and have an impact on our product from day one.

This is an intense, hands-on role with full ownership.

You’ll be joining at an early and defining moment. Your work will directly shape our product, customers, and trajectory.

You’ll architect features and systems end-to-end at an incredible pace.

This is an opportunity to own critical infrastructure at the early stage of a category-defining AI company. Build the first, true AI accounting product with your own hands - alongside our elite team.

Where You’ll Create Impact

• Design and build core backend systems using Python
• Build APIs, services, and infrastructure that handle real-time, business-critical, and complex accounting logic
• Launch production-ready features from scratch, including CI/CD pipelines and deployment
• Work with product to turn complex finance workflows into performant, secure systems
• Manage complexity in a business-logic-heavy product, including data migrations and scale challenges
• Integrate third-party tools and external systems — proactively managing edge cases and risk

• Own your work from architecture to testing, monitoring, and post-release care

   

What Sets You Up for Success

• 5+ years of experience in backend engineering
• Deep experience with complex business logic products
• Bonus: expertise in Python and modern frameworks (FastAPI, Flask, or Django)
• Experience deploying on AWS (or similar cloud infrastructure)
• Strong database skills: PostgreSQL, SQL, ORMs, migrations, schema design
• Experience building and testing robust APIs
• Solid understanding of software lifecycle, CI/CD, and production-readiness
• Ability to manage complex systems with evolving requirements
• Fluent in English (C1+) with strong written and verbal communication

How You Operate

• Pragmatic: You like to move forward and make decisions based on reality (not theory). We don't debate if Cassandra has the most theoretical scalability -- we use Postgres until it breaks
• Hard working: 'You can work long, hard, or smart, but [here] you can't choose two out of three" - Jeff Bezos. We wrote this job post during the weekend
• Curious: You love to learn, are highly curious about new frameworks and solutions to engineering problems
• Fast-moving – You deploy daily, iterate quickly, and never wait for permission

Why You’ll Thrive Here

• Significant equity ownership in one of the top AI companies in the world
• You’re joining early and will grow with DualEntry
• Your feedback shapes the product directly
• High-speed culture
• High-trust environment with high expectations
• Ambitious mission

Compensation & Benefits

• Base salary: $100K–$175K USD
• Equity: ~$50K+ USD
• B2B contract 
• Remote-first team - the fastest team you will have ever worked with
• 15 PTO days + 12 public holidays
• Freedom, autonomy, and impact from day one

If you're excited to build systems that power AI and build the first true accounting AI product with your own hands, we’d love to hear from you.

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We’re looking for a Customer Success Specialist to work closely with our customers, help them succeed with the product, and be their main point of contact.

Key Responsibilities:

• Communicate with customers via chat, calls, and async messages.

• Run onboarding sessions, demos, and customer meetings.

• Review screen and call recordings to understand customer needs.

• Help customers adopt the product and get real value from it.

• Share customer feedback with Product and Sales teams.
 

Requirements:

• 1+ year of experience in Customer Support, Customer Success, or a similar role.

• Confident customer communication (chat & calls).

• Excellent spoken and written English.

• Comfortable working in a customer-facing role.

• Availability to work until 12:00 AM Kyiv time.

Nice to have:

• Experience with US-based customers.

• SaaS or startup background.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

We're looking for a DevOps Engineer to join the team building a fintech platform tailored for EU clients, leveraging Kubernetes, Terraform, and Python. You will play a key role in infrastructure development, ensuring timely troubleshooting and facilitating environment recreation. We encourage proactive problem-solving and welcome your input for software enhancements. Strong communication skills are essential, as you collaborate effectively with both technical and non-technical teams in a minimally supervised environment.

Skills are required:

• Experience with AWS, particularly Elastic Kubernetes Service
• Solid experience with Kubernetes, including Helm and containerized deployments using Docker
• Strong proficiency in Infrastructure as Code, including Terraform, Terragrunt, and Ansible
• Experience setting up and managing CI/CD pipelines using GitHub Actions and Jenkins
• Hands-on experience with NGINX or Traefik, primarily as ingress controllers
• Familiarity with monitoring and observability tools: Datadog, Prometheus, Grafana, and Loki
• Experience using Vault for secrets management
• Experience administering and tuning PostgreSQL
• Confident working in Unix-based environments and automating common operational tasks

Skills will be a plus:

• Experience with Argo CD or other GitOps tools
• Proficiency in Python and Django
• Exposure to compliance-oriented environments
• Experience building high-availability/failover solutions, especially in cloud setups

Responsibilities:

• Design, deploy, and manage infrastructure for fintech microservice applications across cloud environments
• Build and maintain GitHub Actions-based CI/CD pipelines to support rapid development and release cycles
• Implement and evolve Infrastructure as Code (IaC) using Terraform with a focus on parameterized, reusable, and environment-specific modules
• Create, maintain, evolve, and manage complex Kubernetes workloads
• Ensure observability of systems by configuring monitoring, logging, and alerting tools
• Collaborate with developers to support smooth service delivery and troubleshoot infrastructure-related issues
• Continuously improve platform security, reliability, and scalability
• Document infrastructure, deployment processes, and operational best practices
• Participate in the rollout of cloud-agnostic infrastructure patterns to support multi-cloud deployment goals

Project description:

An innovative fintech platform is transforming how consumers manage finances and make purchases using BNPL. It offers seamless payment solutions, integrating with various merchants for online and in-store shopping. It provides their users flexible payment options, real-time spending insights, and robust security measures, enhancing their financial management and shopping experiences.

Client’s mission

To challenge the status quo of everyday finances via exceptional customer experience by being at the forefront in delivering cutting edge technology.

Client’s values

RESPECT: We respect each other, our clients and partners; we are fair and professional; we behave to others in the same way we want them to behave to us. We can slow down, if needed. We don’t play hardball, it’s not our style.

Frontend technology stack

• React frontend
• iOS mobile app
• Android mobile app
• React Backoffice

Backend technology stack

• Orchestration: Kubernetes
• Language: Python
• Frameworks: FastAPI & Django
• Database: PostgreSQL
• Task queue: Celery
• Messaging: Kafka, RebbitMQ
• Testing: Pytest, UnitTests
• IaC: Terraform
• CI/CD: GitHub Actions, Argo CD

Technologies that we use on our projects:

• Cloud Computing Platforms: AWS, Azure
• IaC: Terraform, AWS CloudFormation
• Containerization: Docker
• Orchestration Systems: Kubernetes, Microk8s
• Databases: PostgreSQL, MongoDB, MS SQL, MySQL, ClickHouse
• CI/CD: GitHub Actions, GitLabCI, Azure DevOps
• Logs & Monitoring: Datadog, Prometheus, Grafana, Loki
• Application Development: Python, .NET Core, Node.js, React.js