Jobs at Djinni

We're looking for an Application Security Engineer to build security into our day-to-day development process, from idea and architecture through to release and post-release hardening. You'll work closely with product teams, DevOps and infrastructure on an Azure / AKS / GitHub Enterprise / Terraform stack.

What you'll do: 

• Run security reviews at every stage: pre-design, development and post-release hardening
• Build and improve DevSecOps processes in CI/CD (SAST, DAST, SCA, IaC scanning)
• Do threat modeling and secure code reviews
• Strengthen the security of AKS and our Azure infrastructure
• Automate security checks and routine tasks
• Advise developers and act as their Security Champion
   

What we're looking for:

• 4+ years of experience as an Application Security Engineer, DevSecOps Engineer, Security Engineer or Security Champion
• A degree in Cybersecurity, Computer Science, Software Engineering or a related field
• Experience working with product teams or internal development platforms
• Web application security: secure code review, threat modeling, SAST, DAST, OWASP ASVS
• CI/CD and IaC: GitHub Enterprise, securing Terraform code, Trivy, Checkmarx
• Containers: AKS security architecture, Network Policies, Azure Pod Identity
• Supply chain security: SCA, SBOM
• Automation: strong PowerShell and/or Python skills (Azure CLI, REST API)
• English: Pre-Intermediate / Intermediate or higher (enough to read technical documentation and architecture guides)
   

Nice to have

• A successful track record on Bug Bounty platforms
• Experience doing security reviews across the full product lifecycle
   

Who you are

• You love automation: if you've done something twice, it's time to write code for it
• You communicate easily: you get along with developers, infrastructure engineers, PMs and business analysts alike
• You want to grow: you keep learning, take initiative and motivate the people around you
   

What we offer

• A professional team and room to grow in your career
• A competitive salary
• Official employment and social benefits
• Military service deferment (reservation) for eligible employees, in line with current Ukrainian law
• A real say in how projects are managed and how key strategic initiatives are delivered
• A work culture that values initiative, responsibility, leadership and a focus on results

Job Description

1. Ability to work on-site from GlobalLogic’s Lviv office on a regular basis is a mush
2. 2+ years of commercial experience in testing web applications
3. Intermediate (B2) or higher English level – both written and spoken (good grammar, ability to understand native speakers, and respond clearly)
4. Strong understanding of principals & approaches to software testing
5. Experience and confidence in testing task estimation
6. Strong understanding of Agile principles and ceremonies, with practical experience working in Agile environments
7. Basic SQL skills – ability to write simple queries independently
8. Basic REST API testing skills – hands-on experience with Postman and/or Swagger

Job Responsibilities

1. Requirement analysis and task estimation
2. Planning and organizing own work within sprint scope
3. Test scope analysis, researching application logic, and creating comprehensive test suits
4. Executing tests, reporting issues, tracking progress, and maintaining active communication with BAs, developers, and project leadership
5. Reporting results and conducting internal (team-level) and external (client-facing) sprint demo sessions
6. Collaborating with other Scrum teams, Automation QA, and Performance Testing teams
7. Maintaining office hardware environments in operational condition and cooperating with Scrum teams and L3 Support on hardware-related tasks

Department/Project Description

People
USA: Client’s base location, including top management, R&D, several manufacturing facilities, and testing labs.

Ukraine / Poland: GlobalLogic management (project, release, architecture) and 4 Scrum teams with full competencies: Business Analysis, Development, and Testing. Additional teams include Performance Testing, Test Automation, L3 Support, and Design. The Lviv office hosts a large hardware lab. The GlobalLogic team counts 100+ specialists and continues to grow.

Product
We develop a POS solution that enables both attended (employee) and unattended (customer) tunnel car wash services.

There are two hardware labs supporting the U.S. and Canadian markets: Ohio, USA and Lviv, Ukraine. A single hardware set includes multiple points of sale, various sensors, readers, cameras, payment terminals, servers, and automatic gates. The Ukrainian team develops a PWA and a hybrid web application (.NET & Angular) that runs on both hardware and cloud, covering the complete customer flow: from account creation to recognition to sale and car guidance through the tunnel. All embedded development is handled by the client’s team in the USA.

GL Scrum teams have hardware dependencies based on the functional areas they support, therefore on-site presence in the Lviv office is required.

Flow
The project follows SAFe at the product level and base Agile practices with 2-week sprints at the team level. The scope is planned quarterly using SAFe planning principles and maintained in a product roadmap. Each sprint includes mandatory daily stand-ups, grooming, planning, demo, and retrospective sessions.

Releases are scheduled a year in advance and occur every 4 weeks, each including a comprehensive stabilization cycle covering manual, automated, and performance testing.

General Project QA structure
Each Scrum team has its own Manual QA Lead and several Manual QA Engineers, typically 2-3 per team with varying levels of seniority. Across GlobalLogic teams, there are 11 Manual QA, 6 Automation QA, and 5 Performance Engineers, all managed by a single Quality Manager.

On the customer side, there is a QA Director overseeing all of the client’s products - both those developed by GlobalLogic and those handled internally - supported by a pool of 10 Manual QA Engineers. Collaboration between GlobalLogic and U.S.-based QA teams is frequent and closely aligned.

About Us

Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who we’re looking for
We are hiring a Sales Development Representative (SDR) to reach out to schools by phone and open the door to a conversation. Your job is not to sell — it's to generate enough interest in what ClassOwl can do for a school (save staff time, eliminate duplicate data entry, replace multiple disconnected tools) that they agree to a meeting. This role is currently outsourced to an external agency; we're bringing it in-house.
 

Responsibilities

• make outbound calls to schools using Aircall
• follow up persistently on leads in our school database (currently an Excel-based CRM)
• book confirmed appointments directly into the sales calendar, organized by canton for efficient travel planning
• develop and refine an effective call script
   

What we expect

• comfort with outbound cold calling and persistent follow-up
• fluent  German/Italian/French ( at least one of above)
• ability to work independently and consistently hit call and booking targets
• calls per day (typical range: 50–130)
• Appointments with schools booked as a final result 
   

Benefits

• part-time arrangements accepted
• we offer two cooperation formats to choose from — ФОП (standard) and ФОП+ (an extended package with paid vacation, bonuses, and additional compensations); details of each format are discussed during the interview
• flexible schedule and a fully remote team — work from wherever suits you, as long as you can call during school hours in the relevant time zone
• budget for learning and professional development

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.

We are looking for a detail-oriented and proactive Account Manager to take ownership of company-wide service administration, account management, access control, subscriptions, and operational processes across multiple projects and brands.

In this role, you will be responsible for maintaining a centralized service infrastructure, ensuring uninterrupted access to business-critical tools, managing subscriptions and payments, and supporting the launch of new projects.

We are looking for someone who is highly organized, comfortable working with various online platforms, and capable of independently managing processes from start to finish.

     What You Will Do

• Service Inventory & Management
• Build and maintain a centralized registry of all existing and new services across company projects and brands.
• Organize service documentation by project and business direction (B2B, B2C, Platform).
• Maintain accurate information about each service, including its purpose, ownership, users, integrations, subscription plans, costs, and operational status.
• Track associated legal entities, payment methods, billing dates, and service administrators.
• Ensure all service records remain accurate, structured, and up to date.
  
  Account Registration & Setup
• Register and configure accounts across various online services and platforms.
• Complete verification and KYC procedures when required.
• Independently research new platforms, understand their functionality, and complete the setup process.
• Ensure all accounts are registered using corporate email addresses and company-controlled authentication methods.

• Coordinate technical connections and API integrations with relevant teams.

  
  Access & Security Management

• Maintain a centralized and secure credential management system using password managers such as 1Password or Bitwarden.
• Organize secure storage of account credentials, API keys, recovery codes, and 2FA backup information.
• Ensure critical services have at least two authorized administrators.
• Manage access permissions according to employee roles and business requirements.
• Coordinate password and API key rotation according to security policies.
• Ensure two-factor authentication is enabled wherever supported.

• Identify alternative solutions for critical services to minimize operational risks.

  
  Subscription, Billing & Payment Management

• Monitor active subscriptions, billing cycles, invoices, and upcoming payments.
• Maintain a payment calendar to prevent service interruptions.
• Track corporate payment cards linked to services, including expiration dates and spending limits.
• Review subscription plans and ensure they match actual business needs.
• Identify opportunities to optimize costs, eliminate unused subscriptions, and reduce unnecessary licenses.
• Monitor domain registrations, hosting subscriptions, and SSL certificate renewals.

• Coordinate invoice collection and financial documentation with the Accounting team.

  
  New Project & Brand Launches

• Prepare and coordinate lists of required services for new projects and brands.
• Develop standardized service setup checklists for B2B and B2C projects.
• Organize the registration, configuration, and activation of required platforms.
• Coordinate service setup with relevant departments.

• Manage service deactivation, subscription cancellations, and account closures when projects or brands are discontinued.

  
  Process Documentation & Standardization

• Develop and maintain internal guidelines for service registration, configuration, and ongoing administration.
• Create standardized checklists for service onboarding, maintenance, and deactivation.
• Document new services and continuously improve existing procedures.
• Establish a structured process for requesting and approving new tools and subscriptions.

• Maintain clear documentation in Notion, Confluence, Google Sheets, or similar platforms.

  
  Employee Onboarding & Offboarding

• Coordinate the provisioning of accounts and service access for new employees.
• Ensure employees receive the appropriate access permissions based on their roles.
• Revoke access promptly during employee offboarding, in coordination with HR and IT.

• Maintain accurate records of access permissions and service ownership.

  
  Regular Audits & Reporting

• Conduct weekly reviews of upcoming payments, subscription renewals, and service availability.
• Perform monthly subscription audits to identify unused services, unnecessary licenses, and cost optimization opportunities.
• Conduct quarterly access audits to ensure permissions remain appropriate and secure.
• Prepare monthly expense reports broken down by project, brand, and business direction.

• Collect invoices and supporting financial documents for the Accounting team.

  
  Service Support & Incident Management

• Communicate directly with service providers regarding account verification, billing issues, restrictions, refunds, and technical incidents.
• Investigate failed payments, account suspensions, and service disruptions.
• Coordinate issue resolution with providers and internal stakeholders.
• Escalate critical incidents to the appropriate departments.

• Ensure business-critical services remain operational and accessible.

   

  What We Expect

• 1+ year of experience in a similar role, such as Account Manager, Service Administrator, Operations Specialist, or Project Coordinator.
• Hands-on experience registering, configuring, and managing online services and business platforms.
• Strong proficiency in Google Sheets / Excel and Notion / Confluence or similar documentation tools.
• Experience working with password management solutions such as 1Password, Bitwarden, or equivalent platforms.
• Basic understanding of APIs, API keys, webhooks, and integrations (coding skills are not required).
• Experience managing subscriptions, corporate payment cards, invoices, and billing processes.
• Understanding of account security, access management, and two-factor authentication.
• English — Intermediate (B1) or higher.
• Strong organizational skills and attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

What We Value

• Attention to detail: You maintain accurate records and ensure nothing gets overlooked.
• Structured thinking: You enjoy organizing information, building clear processes, and improving workflows.
• Ownership: You take responsibility for tasks and follow them through to completion.
• Problem-solving: You can independently explore unfamiliar services and find practical solutions.
• Proactivity: You identify potential issues before they affect business operations.
• Reliability: You understand the importance of security, confidentiality, and uninterrupted service availability.

We are looking for someone who can bring structure, transparency, and operational efficiency to the management of company services and accounts, ensuring that every tool, subscription, and access permission is properly controlled throughout its lifecycle.

Description

GlobalLogic/Hitachi Digital is partnering with a leading global threat intelligence platform to design and deliver an enterprise-scale Human-in-the-Loop (HITL) AI agent platform. The initiative aims to accelerate expert analyst decision-making by combining generative and agentic AI with human expertise.

As a Senior ML Ops Engineer – GCP, you will play a key role in building and operating the Google Cloud infrastructure behind this platform. Your responsibilities will include infrastructure as code, deployment automation, model serving, automated retraining pipelines, and secure integration with enterprise data systems. You will also lead production operations and Hypercare, ensuring the platform remains reliable, secure, and scalable after go-live. The initial engagement is planned for 4 months, with the possibility of extension depending on project needs.

Fully remote.

Requirements

• 5+ years of experience in DevOps or platform engineering, including at least 2 years supporting ML workloads in production.
• Strong hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience with Vertex AI Pipelines, Endpoints, and Model Registry, or an equivalent MLOps platform.
• Experience building CI/CD pipelines using Cloud Build or GitHub Actions, working with containers, and deploying workloads on Kubernetes.

• Experience implementing enterprise security controls, including IAM, secrets management, and network security perimeters.

  Nice to have:

• Experience with inference optimization techniques, such as ONNX and quantization.
• Familiarity with MLflow, LLM observability tools, and data engineering in BigQuery.

• Relevant Google Cloud certifications, such as Google Cloud Professional-level certifications.

   

Job responsibilities

• Design, provision, and manage cloud infrastructure using Terraform, including Vertex AI, Cloud Run/GKE, Pub/Sub, BigQuery, Cloud SQL, Secret Manager, IAM, and VPC Service Controls.
• Build and maintain CI/CD pipelines for services and ML models, including model registry and experiment tracking capabilities.
• Deploy and optimize ModernBERT model serving to achieve low-latency, cost-efficient inference at scale.
• Automate model retraining based on feedback volume or model drift, with validation and approval gates before promoting models to production.
• Build and operate the data infrastructure supporting analyst feedback and precedent data, using BigQuery and a vector store.
• Implement secure, auditable access to the client’s MCP servers, including authentication, token management, and Cloud Logging.
• Establish observability for system performance, inference latency, cost, and model quality; lead Hypercare, production monitoring, and incident response.

About the role

Rozmova & Clearly is a mental health marketplace that connects clients with licensed therapists. You'll own how we talk to users after sign-up, across email and WhatsApp. The goal is a channel that grows revenue and retention, and feels like care, not pressure.

This is a senior, hands-on role. You'll work closely with product, engineering and analytics, and have real autonomy over what we send, when, and to whom.

What you'll do

• Own CRM across email and WhatsApp: strategy, flows, contact policy and results.
• Build and improve lifecycle flows (onboarding, activation, reactivation, win-back) based on user behaviour and product signals.
• Own segmentation: know which user attributes and events we have, and work with product on what's missing.
• Set up and maintain channel integrations together with engineering.
• Run a regular testing cadence and measure impact in revenue and retention, not just opens and clicks.
• Build channel reporting and explain results simply to the team.
• Keep communication caring, private and on-brand: nothing in a subject line or preview should reveal that someone is in therapy.
  
  What you bring
• 3+ years in CRM / lifecycle / retention marketing in product companies, including 1+ years owning the channel end-to-end with a revenue KPI.
• Hands-on experience with Customer.io, Braze, Iterable or similar, including the data model, event-triggered campaigns and API/webhooks.
• Comfort with data: you build your own reports and know how to prove that a campaign actually worked.
• Solid deliverability and GDPR basics.
• Strong writing and an ethical, care-driven approach to retention.
  
  Who you are
• Owner: you finish what you start and take on areas nobody owns yet.
• Systems thinker: you design how the whole channel works, not just the next campaign.
• Clear communicator: you can explain complex logic simply.
  
  Nice to have
• WhatsApp Business API or push notifications.
• Experience in health, wellness or mental health products.
• SQL basics; Mixpanel, Looker or BigQuery.
• Working across two or more markets/languages.

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 25+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written) and fluent Ukrainian.
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Proven experience working with VIP / premium users (high-value customers).
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

Start: immediately
Location: Remote, EU, Ukraine
Workload: full-time, 40 h/week
Start: ASAP
Language: English min. B2
Experience: 7 Years+
Contract: flexible; 6 months fixed, option to convert to permanent
Rate: open to proposals

CONTEXT
An agentic enterprise AI platform, currently running in the cloud (per customer).
They are building an on-prem version for customer / colocation data centers.
This is a founding engineer role for the on-prem product: the candidate builds the tooling so customers can install, upgrade, back up, restore and troubleshoot the platform without Kubernetes knowledge.

MUST-HAVE

• Kubernetes in production (strong, hands-on)
• Writing and maintaining Kubernetes operators (CRDs, controllers)
• Building a CLI / lifecycle tooling: install, configure, upgrade, scale, backup, restore
• Distributed, microservice-based systems
• Platform engineering / developer tooling / internal infra products
• Load, stress and resilience testing, performance baselines and sizing
• Operational security, secure deployments, incident response
• Strong in at least 2 programming languages (Go is a natural fit for operators/CLI)
• Product mindset, ownership, good communication (English, German is a plus)
• Lead-level seniority: able to shape technical decisions

NICE-TO-HAVE

• SUSE Rancher, k3s
• On-prem deployments in customer environments
• Azure
• .NET 10, ASP.NET Core, Aspire
• Self-hosted / customer-operated products, installers, appliances
• Security-sensitive or regulated environments
• Functional programming / formal verification

CANDIDATE PROFILE
Senior/Lead, ideally 7+ years, with clear on-prem Kubernetes experience
Available to start immediately

We build a wireless handheld ultrasound (POCUS) device that connects to iOS/Android via a mobile app. This is a real hardware + software product in the medical domain, where reliability, performance and clean engineering practices matter.

What you’ll do

• Design, implement and test embedded C++ (C++17+) software for a handheld device
• Deliver new features and continuously improve architecture and code quality
• Write unit tests for low-level/embedded parts (tests are treated as product code)
• Participate in design discussions and code reviews in a supportive team culture
• Collaborate with cross-functional stakeholders (Product, UX/usability, clinical experts) to turn requirements into implementable solutions
• Optimize performance and resource usage (CPU/memory/power, depending on the area)
   

What we’re looking for

• 3–5+ years of commercial experience with modern C++ in an embedded context
• Degree in Computer Science, Engineering, Mathematics, or a related STEM field
• Strong fundamentals in software design and building maintainable systems
• Practical experience with unit testing, including low-level code
• Comfortable working in an existing codebase and improving it over time
• English: Intermediate+
   

Nice to have (not required)

• Yocto / Embedded Linux, kernel driver development
• Microcontrollers, FreeRTOS / bare-metal
• Performance work: SIMD/NEON (OpenCL/CUDA depending on domain)
• Python/Matlab for prototyping; signal/image processing; basic electronics
• Docker/Podman, CI/CD experience
   

Team & process

• International teams: about 30 engineers (Norway) + 30–40 contractors. 
• Agile/Scrum with typical 3-week sprints
• Tooling: GitLab CI/CD, Jira/Confluence, HP ALM
   

Work setup

• Remote during wartime → office/hybrid later (Kyiv or Kharkiv)
• MacBook 

Location: Barcelona or Remote (EU Only) !!!
Employment: Full-time, B2B
Start: January 1, 2027!!!!!
Duration: 6 months
Work format: Fully Remote / Barcelona

About the Project
We are looking for a Senior Android Developer to join an international project focused on developing and maintaining modern Android applications using Kotlin and Jetpack Compose.

 Key Responsibilities:

• Develop and maintain Android applications using Kotlin and Jetpack Compose.
• Build scalable UI components and implement clean architecture.
• Integrate REST APIs, Firebase, AWS, and third-party services.
• Optimize application performance and troubleshoot production issues.
• Write unit and integration tests, conduct code reviews.
• Collaborate with cross-functional teams in an Agile environment.

Technical Requirements:

• Strong experience with Kotlin & Jetpack Compose.
• Koin DI & Room Database.
• Firebase & AWS.
• Contentful CMS & PhraseApp.
• Instabug for bug reporting.
• Splunk & New Relic for monitoring.
• REST API integration.
• GitHub, Jira & Confluence.
• Unit & integration testing.

Soft Skills:

• Strong English communication skills.
• Excellent problem-solving abilities.
• Experience working in Agile teams.

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 25+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

Help scale the infrastructure behind a real-time iGaming platform serving 150M+ players worldwide while leading our SRE and Platform Engineering teams.

About Patrianna

At Patrianna, we build a high-performance B2B platform for the global iGaming industry, enabling partners to launch and scale digital gaming products across multiple international markets. Our platform serves as the foundation for multiple gaming brands, providing the core systems that power gameplay, integrations, and platform capabilities across different markets.

We operate in a fast-moving scale-up environment where impact matters more than process for its own sake. Teams are trusted to take ownership of the systems they build and the outcomes they deliver.

Our engineering culture is built around a few core principles:

• Pragmatic execution: We focus on solving meaningful engineering problems and delivering reliable systems without unnecessary bureaucracy;
• Clear ownership and accountability: Teams operate within defined responsibilities and leadership structures that ensure decisions are made and outcomes are delivered;
• Technical depth matters: We value engineers and managers who understand their systems deeply and make thoughtful technical decisions;
• Direct communication: We address problems openly, challenge assumptions, and resolve issues quickly.

We believe strong engineering leadership starts with technical credibility and ownership of outcomes.

AI-Driven Engineering Culture

We are actively building an AI-driven engineering organization with a clear and deliberate stance: artificial intelligence is a core part of how we build and deliver software — not an experiment, not a trend, and not an optional add-on.
AI is embedded into our engineering workflows, from system design and prototyping to refactoring, testing, and code review. We expect engineers to be fully comfortable working in AI-driven environments and to treat AI as a primary productivity multiplier. Strong engineering judgment, architectural ownership, and accountability remain essential—AI amplifies our engineers, it doesn’t replace responsibility for technical decisions.

The role

We are looking for a hands-on Engineering Manager to lead our DevOps function across two specialized engineering teams: Site Reliability Engineering (SRE) and Platform Engineering.

The SRE team is focused on production reliability, availability, observability, incident management, operational excellence, and continuously improving the resilience of our systems.

The Platform Engineering team works on larger strategic initiatives that evolve our infrastructure and engineering platform — improving scalability, automation, developer experience, deployment capabilities, infrastructure architecture, and operational efficiency.

You will be responsible for ensuring both teams have clear roadmaps, well-defined priorities, realistic commitments, and strong execution. You will create the structure and engineering practices necessary for teams to deliver complex infrastructure initiatives predictably while maintaining the reliability of a rapidly growing production platform.

This is not a coordination-only management role.

We expect our DevOps Engineering Manager to have deep technical expertise and remain close to the technology. You should be capable of understanding infrastructure architecture in depth, challenging technical decisions, reviewing proposed solutions, troubleshooting complex production problems, and working hands-on with the platform when necessary.

You will combine the technical depth of a senior DevOps/Platform engineer with strong engineering and operational management, delivery, and people leadership skills.

What you will be doing

Management & Delivery:

• Own the DevOps roadmap and delivery outcomes – establish clear roadmaps across SRE and Platform Engineering, translate priorities into concrete initiatives and commitments, and ensure teams deliver against realistic timelines;
• Drive predictable execution – establish effective planning and execution practices, track progress against commitments, identify delivery risks early, manage dependencies, and ensure clear ownership of initiatives;
• Lead SRE and Platform Engineering – provide leadership across both operational reliability and longer-term platform development, balancing immediate production needs with strategic infrastructure improvements;
• Own people management – manage and develop DevOps engineers, including performance reviews, career development, compensation and promotion input, hiring, team structure, and handling performance concerns when needed;
• Partner with engineering teams – work closely with Engineering Managers, Team Leads, and engineers across the organization to understand infrastructure needs, resolve systemic problems, and ensure the platform enables rather than blocks product delivery.

Technical Leadership:

• Provide hands-on technical leadership – stay close to infrastructure and production systems, participate in architecture discussions, challenge technical decisions, review proposed solutions, and contribute directly when complex problems require it;
• Drive platform reliability – continuously improve availability, resilience, observability, incident response, capacity management, and operational readiness across the platform;
• Strengthen incident management – ensure incidents are handled effectively, root causes are understood, postmortems produce meaningful actions, and recurring operational problems are systematically eliminated;
• Evolve the engineering platform – drive initiatives around Kubernetes, cloud infrastructure, CI/CD, GitOps, Infrastructure as Code, observability, scalability, security, and developer experience;
• Improve engineering effectiveness – identify bottlenecks, repetitive operational work, and inefficient processes, and drive automation and platform improvements that increase engineering productivity;
• Drive infrastructure efficiency – continuously evaluate infrastructure architecture, resource utilization, and cloud costs, identifying opportunities to improve performance and reliability while keeping the platform cost-efficient.

What we are looking for

Leadership & Management Requirements:

• Engineering leadership experience – proven experience leading infrastructure, DevOps, SRE, or Platform Engineering teams while balancing technical leadership, delivery ownership, and people management;
• Strong delivery ownership – ability to build realistic roadmaps, break complex technical initiatives into executable work, establish commitments and deadlines, identify risks, and drive initiatives through to completion;
• Strong communication skills – able to communicate clearly with engineers and leadership, challenge assumptions constructively, explain technical trade-offs, and create alignment around priorities and decisions.

Technical Requirements:

• Deep hands-on DevOps expertise – extensive experience building and operating production infrastructure, with the technical depth expected from a Senior/Lead/Staff-level DevOps, SRE, or Platform Engineer;
• Strong Google Cloud Platform experience – deep production experience with GCP, including GKE, Compute Engine, networking, IAM, DNS, load balancing, and cloud cost optimization;
• Deep Kubernetes expertise – strong understanding of Kubernetes architecture, networking, ingress, storage, autoscaling, security, cluster lifecycle, and production troubleshooting;
• Infrastructure as Code expertise – strong production experience with Terraform/Terragrunt, Helm, and infrastructure automation;
• CI/CD and GitOps expertise – strong experience designing and operating modern delivery platforms using technologies such as Argo CD, GitHub Actions, Jenkins, or Azure DevOps;
• Strong production operations background – experience operating high-availability production environments, participating in on-call rotations, troubleshooting distributed systems, and leading incident response;
• Observability expertise – strong understanding of metrics, logs, tracing, alerting, SLOs, and production monitoring using technologies such as Prometheus, Grafana, Loki/ELK, or similar platforms;
• Strong systems thinking – ability to reason about complex distributed systems, understand dependencies and failure modes, and make pragmatic architectural trade-offs across reliability, scalability, delivery speed, and cost.

Nice to Have

• Experience leading both SRE and Platform Engineering teams;
• Experience operating high-load, real-time distributed platforms;
• Experience defining and operating SLOs, SLIs, and error budgets;
• Experience building internal developer platforms or developer self-service capabilities;
• Experience with Kafka and large-scale event-driven systems;
• Experience with PostgreSQL/AlloyDB and Redis;
• Experience driving cloud infrastructure cost optimization / FinOps initiatives;
• Experience in iGaming;
• Experience working in product companies or fast-growing scale-ups;
• Previous experience as a Staff/Principal DevOps Engineer, SRE, Platform Engineer, or Infrastructure Architect.

Our Tech Stack

• Google Cloud Platform;
• Kubernetes / GKE;
• Terraform / Terragrunt;
• Helm;
• Argo CD;
• Jenkins / GitHub Actions / Azure DevOps;
• Kafka;
• AlloyDB for PostgreSQL;
• Redis / Memcached;
• Prometheus / Grafana;
• Loki / ELK;
• Sentry;
• Jira / Confluence / Slack / Bitbucket.

What Success Looks Like in This Role

After 3 months: You understand our infrastructure architecture, production environment, operational challenges, and the responsibilities of the SRE and Platform Engineering teams. Both teams have clear ownership, priorities, and roadmaps.

After 6 months: SRE and Platform Engineering operate against clear commitments with predictable execution. Reliability and operational problems are systematically tracked and addressed, while strategic platform initiatives move forward according to the roadmap.

After 12 months: The DevOps function operates as a high-performing engineering organization with strong technical ownership, predictable delivery, mature reliability practices, and a platform roadmap that measurably improves scalability, developer productivity, operational efficiency, and infrastructure reliability.

Why You’ll Love It

You’ll have significant ownership over the infrastructure and engineering platform behind systems serving millions of players worldwide.

You’ll work on problems where reliability, scalability, automation, developer productivity, and infrastructure architecture have direct business impact.

This role allows you to shape both how our production platform operates today and how our engineering platform evolves for the future.

You’ll lead highly technical engineers while remaining close enough to the technology to influence architecture, solve difficult engineering problems, and see the direct impact of your decisions.

We operate with minimal bureaucracy, fast decision-making, and a strong expectation of ownership.

What's on offer:

1. Full remote flexibility — work from wherever you do your best thinking;
2. Generous paid time off, including vacation, sick leave, and bank holidays;
3. Genuine, unlimited growth opportunities in a fast-scaling business;
4. Engaging company events and a team that actually enjoys working together.

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

INFOBUS is one of the leading online platforms for booking bus, train, and flight tickets. We help millions of people worldwide travel affordably and comfortably.

Six of our ten departments already use AI every week, but adoption remains fragmented, without a unified ecosystem. We are looking for an engineer to build a comprehensive AI architecture for the company, rather than maintain existing processes.

Our current projects include INFOBUS Hub (a management portal), AI agent development, and a prototype AI voice agent for customer support.

We are looking for someone who is deeply engaged in AI: writing production code during the day and experimenting with their own agents in the evening.

Responsibilities:

• AI agent development: Build text and voice agents for customer support, with seamless conversation handoffs to human support agents.
• New sales channels: Enable sales through AI channels, including apps in ChatGPT and Claude, and develop APIs and MCP integrations for third-party agents.
• Knowledge and integrations: Build RAG solutions using internal knowledge and integrate them with the BusSystem API, Zoho Desk, n8n, and other internal services.
• Department automation: Build automated workflows for teams across the company.
• Optimization and quality: Monitor response quality and cost, set up evaluations (evals), and optimize latency.
• Knowledge sharing: Run one workshop per month and help internal “AI guides” with complex automations.

Requirements:

• Software development experience: 2+ years of commercial experience with Python or TypeScript.
• AI stack and architecture: Hands-on experience building AI agents using tool use, structured outputs, and MCP. Experience gained through personal projects also counts.
• Modern development tools: Regular use of AI-assisted development tools such as Claude Code, Cursor, or similar solutions.
• Engineering mindset: Ability to investigate and address hallucinations and agent failures. You find debugging these issues engaging rather than intimidating.

Nice to have:

• Experience deploying AI solutions to production and understanding real-world use cases and failures.
• Experience with voice agents (Voice AI) and evaluations (evals).
• Experience in travel or e-commerce.

What We Offer:

• A competitive compensation based on the interview results, plus a bonus for each successful launch with a verified business impact, measured by comparing results before and after launch.
• Work format: fully remote work from any country, preferably in a European time zone within two hours of Kyiv; a five-day working week with two days off and a flexible start time.
• Tools and professional development:
  • Company-funded access to all necessary AI tools and services on business plans;
  • A separate monthly budget for testing new models and APIs;
  • A budget for relevant training, courses, and conferences.
• Culture: An experiment that is measured and stopped at the right time is a valid outcome. Your launch is your case study, which you can present under your own name without disclosing customer data.
• Team: Direct reporting to the MD of infobus.eu (AI Transformation Lead) and close collaboration with an AI Project Manager.

Ready to build AI solutions that make a measurable difference? Send us your CV and help shape the AI architecture of INFOBUS.