Jobs at Djinni

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv!

What You'll get to do:

• Collaborate with various departments to ensure seamless integration of processes and systems.
• Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.
• Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.
• Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.
• Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.
• Participate in the development and refinement of business processes and system improvements.
• Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise.

What you need to know:

• At least 4 years of experience as a Business Analyst, preferably in the iGaming industry or a related field.
• Experience in managing projects related to system integrations and player bonus systems.
• Strong ability to create and interpret UML diagrams and wireframes.
• Proven ability to create and interpret BPMN diagrams, process flowcharts, and process mapping documentation.
• Experience with AI-driven process automation and optimization.
• Ability to lead the design of new business processes.
• Experience facilitating discovery meetings and workshops with subject matter experts and stakeholders across departments.
• Ability to interpret complex data and business metrics and communicate insights to relevant stakeholders.
• Experience creating and maintaining detailed process documentation, including process flows, procedures, and policies.
• Proficiency in preparing and delivering presentations.
• Solid understanding of business process and system requirements methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Fluency in English, both written and spoken.
• Ability to work effectively in a team and independently.
   

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Spark and Hadoop knowledge
- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Languages:

English: B2 Upper Intermediate

We are looking for a Sales Manager to join our team and drive sales of our core services: crypto exchange listings, market making, and marketing solutions.

You will work with leads provided by our team, identify clients’ needs, present tailored solutions, and turn opportunities into successful deals.

 

What will you do?

🔹 Work with leads provided by our team: engage with potential clients, initiate conversations, and build strong communication.

🔹 Conduct negotiations with crypto project representatives, identify their needs, and present our services.

🔹 Prepare tailored commercial proposals based on clients’ goals and business needs.

🔹 Sell Partida’s range of services, including exchange listings, market making, marketing, and other solutions for crypto project growth.

🔹 Manage the full sales cycle — from receiving a lead to closing the deal.

🔹 Handle objections, follow up with prospects, and maintain communication throughout the sales process.

🔹 Build long-term client relationships, identify upselling opportunities, and expand existing partnerships.

 

What do we expect from you?

✔️ Experience in B2B sales, preferably in Crypto, Web3, or FinTech.

✔️ Upper-Intermediate English or higher, with the ability to confidently communicate and negotiate with international clients.

✔️ Experience managing leads and handling the full sales cycle.

✔️ Ability to identify client needs, present solutions, and clearly communicate their value.

✔️ Strong communication, negotiation, and objection-handling skills.

✔️ Understanding of the crypto market and its key products, or willingness to learn quickly.

✔️ Independence, responsibility, organizational skills, and a results-driven mindset.

 

What do we offer?

🔥 Fully remote work with international crypto projects.

🔥 Competitive base salary + sales commissions — your earnings grow with your results.

🔥 Leads provided by our team — focus on negotiations, client relationships, and closing deals without the need for independent prospecting.

🔥 A diverse portfolio of services that can be tailored to each client’s needs.

🔥 Support from an experienced team of specialists in exchange listings, market making, and marketing.

🔥 Opportunities to contribute ideas, improve sales processes, and influence business growth.

🔥 A collaborative team that values initiative, independence, and results.

We’re looking for someone who can turn potential client interest into successful deals, build trust, and develop long-term business relationships.

If you’re passionate about B2B sales and the crypto industry, we’d love to hear from you!

Send us your CV and let’s connect! 🚀

Project Description:

Looking for new members of Finance Partners team with excellent analytical skills and profound knowledge of all MS Office programs.

Responsibilities:

• Budgeting, forecasting, reporting by profit/cost centers on a regular basis
• Analyzing the deviations, investigating the reasons for the latter, providing meaningful comments
• Preparation of financial/statistical/analytical models and presenting them to stakeholders
• Ad-hoc financial analysis (what-if analysis; FX, tax, market risk impact analysis etc)
• Consulting stakeholders on financial questions
• Constant support of internal systems with financial data

Mandatory Skills Description:

• Bachelor+ degree in Economics, Banking, Finance or related science
• 2+ years of experience in Finance, Controlling preferably in an international company
• Excellent communication skills
• Advanced MS Office user (especially Excel and PowerPoint)
• Attention to details, strong analytical and problem-solving skills
• Strong Excel skills

Nice-to-Have Skills Description:

- Ability to work without supervision, under pressure of deadlines in a dynamic environment
 - Big4 experience will be a plus
 - VBA will be a plus

Languages:

English: B2 Upper Intermediate

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
 

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

We are looking for a Product Content Manager to take full ownership of our website's content direction and casino vertical. We need someone with a product-driven, analytical mindset who doesn't just execute tasks, but independently identifies growth opportunities and delivers turnkey solutions—backed by data, calculations, and solid business rationale.

Responsibilities1. CMS & Lobby Content Management

• Lobby & CMS Management: Configure and manage website widgets, banners, sliders, categories, and game placement using the CMS.
• Data-Driven Prioritization: Rotate and sort content based on click-through rate (CTR), conversion, GGR, and game performance metrics rather than intuition.
• Promotional Calendar & Backlog: Maintain the content calendar, consolidate request backlogs from cross-functional teams, write clear specs for design and copy teams, prioritize by expected ROI, and track to execution.

2. Casino Vertical & Provider Ownership

• End-to-End Provider Management: Direct communication with B2B provider account managers, negotiating commercial terms, game launches, promo mechanics, and exclusive setups.
• Casino Cost Optimization: Actively reduce operator costs by negotiating better provider rates and prioritizing games and mechanics in the lobby that yield higher margins.
• Performance Monitoring & Reporting: Track key performance indicators (KPIs) across game categories, providers, and individual titles. Swiftly identify and react to performance anomalies or drops in key metrics.

3. Experiments, A/B Testing & Market Research

• Content A/B Testing: Formulate hypotheses, launch tests (independently or in partnership with the Product team), compile data, evaluate results, and drive end-to-end implementation.
• Market & Competitor Research: Perform regular benchmarking on iGaming trends, new mechanics, and how competitors manage content and casino navigation to implement best practices.

RequirementsHard Skills

• iGaming Experience: Proven track record in a Content Manager, Product Manager, Category Manager, or Operations role within the iGaming / Casino domain.
• Domain Knowledge: In-depth understanding of RTP, volatility, game mechanics (Crash, Slots, Live Casino, Megaways, etc.), and provider-side trends.
• CMS Proficiency: Hands-on experience managing site content structures and layouts via Content Management Systems.
• Strong Analytical Skills: Advanced proficiency in Excel / Google Sheets (data aggregation, pivot tables, complex formulas).
• A/B Testing Expertise: Ability to design, execute, and interpret A/B tests effectively, even with low data volumes.
• Provider Relations: Experience dealing directly with B2B account managers and gaming providers.
• Data Presentation: Capability to package analytical findings into clear, concise presentations or executive one-pagers.

Soft Skills

• Extreme Ownership: Driven to deliver turnkey solutions from ideation through implementation without handing off incomplete work.
• Proactivity: Self-starter who identifies growth levers and bottlenecks without waiting for top-down direction.
• Structured & Analytical Mindset: Ability to spot patterns in data, draw logical conclusions, and manage multiple parallel operational streams (PM style).
• Fact-Based Communication: Clear, data-backed reasoning when interacting with internal teams and external providers.
• Attention to Detail: High precision when configuring CMS setups, reviewing content, and delivering reports.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

We are looking for a hands-on CRM / Retention Manager to join an international online iGaming product focused on the US market.

We need a specialist who can independently manage the full CRM cycle: segmentation → offer → copy → flow → launch → analytics → optimization.
 

This role is a great fit for someone who combines strong Email & SMS copywriting skills with customer lifecycle management, automation, and data-driven optimization.
 

Responsibilities

• Independently create and launch Email & SMS campaigns
• Build Welcome, Retention, Reactivation / Win-back, and VIP flows
• Segment users based on behavior and lifecycle stage
• Work with both existing and cold / external audiences
• Develop promotional offers and engagement mechanics
• Build and optimize automated customer journeys
• Run A/B tests on copy, offers, CTAs, timing, and sequences
• Analyze Conversion, Retention, Reactivation, Revenue, and other CRM metrics
• Monitor competitors and identify new CRM opportunities
• Collaborate with Marketing, Performance Marketing, and Product teams
   

Requirements

• At least 1 year of hands-on experience in CRM, Retention, Lifecycle Marketing, or Email & SMS Marketing
• Experience working with existing and cold audiences
• Practical experience building automated flows and customer journeys
• Ability to independently write effective Email & SMS copy
• Strong written English (B2+)
• Experience with segmentation, A/B testing, and campaign analytics
• Data-driven mindset and analytical skills
• Experience with Braze, Klaviyo, Iterable, Optimove, Customer.io, or similar platforms
• High level of ownership, independence, and initiative
   

Would Be a Plus

• Experience in iGaming
• Experience with the US market
• VIP and high-value customer retention
• Promotional mechanics and bonus offers
• Experience working with large customer databases
• Background in Performance Marketing or Traffic Acquisition
   

Important: Candidates should be ready to share examples of Email/SMS campaigns they personally wrote and automated flows or customer journeys they built.

About the Product

We are developing a platform of AI analyst coworkers that deliver industry insights. The agents operate in secure, sandboxed environments and can use tools, communicate across channels, and complete complex tasks with human oversight.

About the Role

You will join a small engineering team building and operating the platform’s agentic AI capabilities. This is a hands-on role covering AI agents, system architecture, production reliability, feature design and secure deployment.

Tech Stack

- TypeScript, Node.js, and Bun

- LLM APIs, agent SDKs, and MCP

- SQL and SQLite

- GCP, including Cloud Run, Cloud Build, and Artifact Registry

- Terraform and CI/CD

- Event-driven messaging and asynchronous processing

- Structured logging, monitoring, and tracing

Key Responsibilities

- Design and build production AI agents that can plan, use tools, maintain context, and complete complex tasks.

- Design scalable systems for agent orchestration, messaging, task execution, permissions, and persistent state.

- Integrate LLM providers, external APIs, databases, and communication channels.

- Build secure, sandboxed environments for executing agent workloads.

- Develop evaluation, monitoring, and debugging tools for agent quality and reliability.

- Deploy and operate AI services on GCP.

- Own technical decisions and establish strong engineering, testing, and security practices.

Required Skills

- 7+ years of software engineering experience.

- Hands-on experience delivering production AI or agentic systems used by real users.

- Strong system design experience, particularly with distributed and event-driven systems.

- Strong backend development skills in TypeScript, Python, Go, Java, Rust, or a similar language.

- Experience with LLM APIs, tool calling, structured outputs, context management, and agent workflows.

- Experience with SQL databases, asynchronous processing, retries, idempotency, and failure handling.

- Production experience with GCP, Docker, CI/CD, and infrastructure as code.

- Strong understanding of application security, permissions, secrets, and workload isolation.

- Experience with observability, incident investigation, and production operations.

- Ability to work independently and communicate clearly in a fast-moving environment.

Nice to Have

- Experience with agent frameworks such as LangGraph, LangChain, CrewAI, OpenAI Agents SDK, Claude Agent SDK, or similar.

- Experience with Terraform, Kubernetes, vector search, RAG, or multi-agent systems.

- Experience with financial research or analyst workflows.

Who We Are

Adélie Cognition builds solutions for a private investment firms and offices powered by latest AI models.

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that’s not all! We’re not just about numbers, we’re about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we’re all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Junior QA Engineer to join our team in lviv!

What You’ll get to do:

• Design, maintain, and execute test cases for APIs, web, and mobile applications.
• Perform functional, regression, and integration testing across services and applications.
• Work with API testing tools (Postman, REST Assured, or similar) to validate endpoints, requests, and responses.
• Apply basic OOP concepts when writing or maintaining automated tests.
• Execute manual testing for web and mobile apps (UI/UX, cross-browser, cross-platform).
• Participate in bug reporting, verification, and tracking in tools like Jira or Azure DevOps.
• Collaborate closely with developers to clarify requirements and reproduce issues.
• Support the QA team in building automation coverage and integrating tests into CI/CD pipelines.
• Contribute to QA documentation: test plans, test reports, and checklists.

What You need to know:

• Practical experience with API testing (REST, SOAP).
• Basic knowledge of HTTP, JSON, XML, and authentication methods (OAuth, JWT, API keys).
• 0.5 — 1 year of hands-on experience in web testing (desktop & responsive) and mobile app testing (iOS/Android).
• Familiarity with at least one programming or scripting language (Java, Python, JavaScript, C#).
• Understanding of basic OOP principles (inheritance, encapsulation, abstraction, polymorphism).
• Experience with bug tracking and test management tools (Jira, TestRail).
• Good communication skills and ability to work in a cross-functional team.

Here’s what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor’s note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we’re committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
 

We are looking for a passionate and dedicated Middle Business Analyst join our team in Lviv!

What You'll get to do:

• Partner with Configuration, Account Management, Vendor Management, Development, Product, and Operations teams to ensure seamless process and system integration.
• Define requirements for iGaming configuration solutions: game registration, vendor settings, restrictions, jurisdictions, releases, bonuses, jackpots, free spins, and operator-specific rules.
• Elicit, document, validate, and refine requirements, translating business needs into implementable solutions.
• Map end-to-end configuration workflows, system dependencies, and data flows across integrated platforms.
• Bridge business and technical teams to clarify requirements, dependencies, and expected system behavior.
• Produce functional specs, user stories, acceptance criteria, BPMN/UML diagrams, and configuration documentation.
• Shape new product/system functionality: MVP scope, business rules, field behavior, validation logic, and default values.
• Identify inefficiencies in configuration and operational processes; drive standardization and automation.
• Support workflow automation initiatives: automated task creation, notifications, and system integrations.
• Identify and analyze opportunities for AI-driven automation and process improvements based on business and team requirements.
• Evaluate where and how AI can be effectively applied to existing processes and workflows.
• Track operational KPIs, backlog, and delivery progress; contribute to reporting and continuous improvement.

What You need to know:

• 2+ years as a Business Analyst, ideally in iGaming or a related field.
• Strong requirements elicitation, analysis, documentation, and validation skills.
• Proficiency in UML/BPMN diagrams, process flows, and wireframes.
• Solid grasp of business process and system requirement methodologies.
• Experience with complex business rules, configurations, and cross-functional integrations.
• Good understanding of AI technologies and their practical application in business processes and workflow automation.
• Hands-on experience with AI tools and the ability to identify and evaluate opportunities for AI-driven process improvement and automation.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Fluent English (written and spoken).
• Comfortable working independently and within a team.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

We are looking for a German-speaking VIP Account Manager who will build strong relationships with high-value players, deliver personalized experiences, and contribute to player retention and revenue growth.

Responsibilities:

• Manage and develop a portfolio of VIP players, building long-term relationships through personalized communication.
• Communicate with players via phone, email, WhatsApp, Telegram, and other approved channels.
• Monitor player activity, deposit behavior, engagement, and wagering to identify opportunities for retention and growth.
• Proactively reactivate inactive players using approved retention and win-back strategies.
• Create personalized offers, bonuses, cashback, free spins, and other rewards based on player value and preferences, within approved budgets.
• Manage daily VIP workflows, respond to player requests, and ensure a high level of service and personalization.
• Identify opportunities to improve player engagement, retention, and lifetime value through tailored campaigns, gifts, and individual initiatives.
• Track key metrics such as GGR, deposits, ARPPU, churn, and conversion, translating insights into actionable account management strategies.
• Maintain accurate player profiles, communication history, and activity notes in the CRM.
• Collaborate with Team Leads and cross-functional teams, including Support, Payments, Risk, and Fraud, to resolve player issues efficiently.
• Identify and escalate Responsible Gambling, AML, KYC, fraud, and other compliance-related concerns in line with company procedures.
• Meet individual KPIs and contribute to the overall performance of the VIP team.

Requirements:

• At least 1 year of experience in VIP Account Management, iGaming Retention, high-touch Sales, or a similar customer-facing role.
• Experience in online iGaming or another digital business where customer retention, revenue growth, and customer lifetime value are important.
• Understanding of key performance metrics such as GGR, ARPPU, deposit activity, churn, conversion, and player value.
• Excellent communication and relationship-building skills, with confidence communicating through calls, messengers, email, and live chat.
• German — Upper-Intermediate (B2) or higher, with confident written and spoken communication.
• English — Upper-Intermediate (B2) or higher, for internal communication and collaboration.
• Strong customer orientation combined with a commercial mindset and focus on measurable results.
• Ability to manage multiple player accounts while maintaining personalized, high-quality communication.
• Analytical, proactive, and target-oriented approach to daily work.
• Ability to remain calm, organized, and effective in a fast-paced environment.
• Willingness to learn new platforms, CRM systems, and internal tools quickly.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

We are looking for a Technical Lead for generative AI. You will be the technical face towards an international client in a heavy-asset, maintenance-oriented industry, and you will design and lead the delivery of the solutions.

What you will do

• Lead technical discussions with the client’s innovation team, together with our Managing Director
• Translate operational problems in maintenance and logistics into concrete AI use cases
• Design the architecture of GenAI solutions: advanced RAG, AI agents, document and data processing
• Choose the right approach: custom development, Azure AI or Microsoft low-code (Copilot Studio, Power Platform)
• Lead a small team of engineers and take solutions to production
• Define how solutions are run, monitored and supported after go-live

• Scope and estimate work realistically, in phases

   

Must have

• 7+ years of software engineering, including at least 2 years building LLM-based solutions
• At least one GenAI solution in production with real users, not only a prototype
• Advanced RAG: hybrid search, reranking, chunking strategies, permissions, evaluation (e.g. RAGAS, Langfuse)
• AI agents and tool calling (e.g. LangGraph, Semantic Kernel or similar)
• Strong Python
• Experience with Azure OpenAI or Azure AI Foundry
• Integration with existing systems via APIs (ERP, SharePoint, M365, Entra ID)
• Experience leading engineers or acting as tech lead on a project
• Fluent English (C1+); comfortable presenting to senior client stakeholders

• Honest communication: you say “I don’t know” and ask questions when needed

   

Nice to have

• Fine-tuning (LoRA/QLoRA) or self-hosted open-source LLMs (vLLM, Ollama)
• Copilot Studio, Power Platform, Power Automate, AI Builder
• Angular / TypeScript
• Industrial or OT data: time series, sensor data
• Experience in maintenance, asset management, energy, logistics or supply chain

• Docker, Kubernetes, CI/CD, monitoring

   

   

What we offer

• A lead role on innovative GenAI use cases with an international industrial client
• Direct collaboration with the Managing Director, short decision paths

• Remote work, EU or nearshore

   

Overview

We are looking for a Senior DevOps / Platform Engineer to design, build, and maintain scalable, secure, and reliable cloud infrastructure supporting Machine Learning and Generative AI workloads.

The role focuses primarily on DevOps and Platform Engineering, including AWS infrastructure, Infrastructure as Code (IaC), CI/CD automation, containerisation, monitoring, security, and production operations. Software development with Python is also an important part of the role, particularly for building internal platform tools, automation services, and reusable components.

You will work closely with software engineers, data scientists, ML engineers, and architects to improve platform capabilities and enable teams to develop, deploy, and operate ML and GenAI solutions efficiently.

Candidates with strong DevOps or Platform Engineering backgrounds and Python development experience are welcome, as are Senior MLOps Engineers with solid cloud infrastructure and software engineering skills.

Key Responsibilities

• Design, build, and maintain scalable AWS infrastructure for production applications and ML/GenAI workloads.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation.
• Build, maintain, and optimise CI/CD pipelines using GitHub Actions, AWS CodePipeline, Jenkins, or similar tools.
• Automate infrastructure provisioning, deployment processes, and operational tasks using Python and scripting.
• Manage containerised environments using Docker and Kubernetes or similar technologies.
• Implement monitoring, logging, alerting, and observability using Amazon CloudWatch, Prometheus, Grafana, and related tools.
• Support and troubleshoot production systems, ensuring reliability, availability, performance, and security.
• Apply AWS security best practices and DevSecOps principles throughout the software development lifecycle.
• Develop and maintain Python-based platform tools, automation services, and reusable components.
• Support the deployment and operation of ML and Generative AI workloads using AWS services, including Amazon SageMaker and Amazon Bedrock.
• Collaborate with engineering, Data Science, and ML teams to improve platform reliability, scalability, and developer experience.
• Contribute to technical standards, documentation, code reviews, and continuous improvement initiatives.

Essential Requirements

• Strong experience in DevOps, Platform Engineering, Cloud Infrastructure, or MLOps engineering.
• Strong hands-on experience with AWS cloud services and production environments.
• Proficiency in Python, including scripting, automation, or development of internal tools and services.
• Practical experience with Infrastructure as Code, using Terraform, AWS CDK, CloudFormation, or similar tools.
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, AWS CodePipeline, or equivalent technologies.
• Experience with Docker, Kubernetes, or similar containerisation technologies.
• Understanding of cloud networking, infrastructure security, and access management.
• Experience with production system monitoring, troubleshooting, logging, and observability.
• Good understanding of software engineering practices, including version control, automated testing, code reviews, and reliable deployment processes.
• Ability to collaborate with cross-functional engineering teams and contribute to scalable platform solutions.

Desirable Requirements

• Experience with MLOps, LLMOps, or operating ML/GenAI workloads in production.
• Hands-on experience with Amazon SageMaker, Amazon Bedrock, or other AWS AI/ML services.
• Familiarity with ML lifecycle and orchestration tools such as SageMaker Pipelines, MLflow, or similar platforms.
• Experience with serverless and event-driven architectures using AWS Lambda, SQS, EventBridge, or related services.
• Experience implementing DevSecOps practices and automated security checks.
• Experience designing and maintaining internal developer platforms, shared infrastructure, or reusable engineering tools.
• Familiarity with monitoring and operating AI/ML pipelines and services in production.

Ideal Candidate Profile

We are particularly interested in candidates coming from one of the following backgrounds:

• Senior DevOps Engineer with strong AWS, Infrastructure as Code, CI/CD, and Python experience.
• Senior Platform Engineer experienced in building and maintaining cloud platforms, automation, and developer tooling.
• Senior MLOps Engineer with strong AWS infrastructure, deployment automation, and production operations experience.

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Senior SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Requirements

• Expert-level expertise in working with expired/drop domains: full command of all types of drop-domain strategies, ability to select the optimal setup for a specific domain and objective, and accurately forecast outcomes.
• Development of proprietary domain screening and evaluation systems: formalized criteria, weighted scoring models, automated or semi-automated validation workflows.
• Deep expertise in backlink profile analysis: ability to identify complex manipulations (multi-layered schemes, artificial growth patterns, “washed” domains), and assess the long-term sustainability of domain authority.
• Proven experience in building and scaling PBN networks (full-cycle management).
• Strategic thinking: ability to build long-term strategies tailored to specific markets, account for regulatory risks, and adapt quickly to algorithm updates.
• Expert-level semantic analysis: deep understanding of SERP dynamics across keyword clusters, ability to identify undervalued clusters with low competition and high growth potential.
• Technical SEO expertise at the architectural level: designing drop-site structures, managing crawl budget across large-scale networks, working with log files, and rendering optimization.
• Infrastructure management: design and administration of server infrastructure for drop networks (VPS, dedicated servers, IP rotation, CDN, Cloudflare), large-scale DNS management.
• Hands-on experience with process automation: Python (parsing, domain data processing, monitoring), integration of Ahrefs / Majestic / GSC APIs into proprietary dashboards.
• Strong understanding of gray-hat markets at an expert level, including SERP behavior, scheme sustainability, and regulatory risks.
• Experience managing SEO teams: KPI setup, onboarding, and performance evaluation.
• Analytical and ROI-driven mindset: evaluating profitability of each domain and building P&L models.
• Leadership skills: ability to assign tasks, make final strategic decisions, and take ownership of the overall direction and results.
  
  Nice to Have
• Participation in the development of internal tools or scalable processes: SOPs, screening checklists, domain evaluation frameworks that can be rolled out across the team.
• Experience working with domain brokers and handling direct off-auction deals.
  
  Key Responsibilities
• Develop and oversee the overall strategy: define target markets, domain types, priority usage models, and department KPIs.
• Design and scale the entire drop-domain operation: from search criteria to performance monitoring, including process standardization, automation, and knowledge transfer to Middle and Junior specialists.
• Make final decisions on domain acquisitions: evaluate lots, participate in auctions for key domains, and negotiate with brokers.
• Develop and continuously improve domain screening and scoring systems, adapting criteria to algorithm updates and market conditions.
• Make architectural infrastructure decisions: design server structures, manage hosting networks, and minimize network-level footprints.
• Develop and test new drop-domain usage strategies; document results and scale successful approaches.
• Conduct strategic analytics: forecast the performance and ROI of new investments.
• Collaborate with Team Leads and management: provide regular reporting, participate in strategic sessions, and justify investment decisions.
• Lead and manage the team: delegate tasks, ensure quality control, mentor Middle and Junior specialists, and onboard new hires.
• Monitor Google algorithm updates, industry trends, and competitor activity, adapting the strategy in real time.