Jobs at Djinni

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

We’re looking for a Product UX/UI Designer to join our team, who’ll directly collaborate with our US and EU customers, helping them launch, scale, and optimize their digital products (SaaS b2b & b2c, web and mobile apps) by solving business and product challenges through designand delivering measurable outcomes. The ideal candidate has a product-focused mindset, strong UI, communication and management skills. We are hiring for a full-time, in-house position, offering long-term collaboration as part of our core design team.

 

Requirements

— 5+ years of experience in Product UX/UI design, proven by portfolio cases, showing 
what was improved and why, the outcome achieved, and your step-by-step process.
— Strong UI skills: crafting interfaces that are clear, consistent, and purposeful,
ensuring ease of use while maintaining visual alignment with the product’s brand
and goals. The reference: dribbble.com/insync_designteam
— Advanced English for direct written and spoken communication 
with customers and their teams.
— Problem-solving mindset, able to define business & user needs, apply UX research 
methods, and deliver impactful design solutions that drive measurable improvements 
in product and business metrics.
— Proven experience independently managing design projects end-to-end,
from client communication and scoping to delivery.
— Strong soft skills, including clear communication, proactive ownership,
and structured, user-focused delivery.

Position Overview

We are seeking an experienced Data Scientist/ML Engineer specializing in neural networks, with 3+ years experience in the applied field. The ideal candidate should be a great mentor and team player; python ninja with a strong background in various neural network architectures (recurrent, convolutional, feedforward, etc.) and a deep understanding of developing, tuning, and deploying different architectures. This role also requires excellent Python programming skills and a solid foundation in data analysis and statistics. If you strive in a fast pace environment, with tight deadlines but fast professional growth, you are welcome in our team!

Key Responsibilities:

• Create statistical summaries to support hypothesis testing and data-driven decisions during EDA
• Implement data preparation and feature engineering pipelines for the models
• Plan and implement algorithms for predictive modeling.
• Provide continuous improvement of models in production
• Lead the ML-driven python coding for end to end model deliveries, support our ML-related libraries/
• Collaborate with a cross-functional team of specialists, including senior and junior data scientists, Python developers and ML engineers, data analysts, and DevOps specialists.
• Provide expertise in tuning loss functions, metrics, sample weights adjustment, hyperparameter tuning and model improvement in general.
• Generate detailed evaluation reports, summarizing key findings and presenting actionable insights to stakeholders.
• Keep up with tight deadlines, agile environment of work with evolving objectives and KPIs, having the highest level of organisation and self management to provide a full work clarity, extensive tracking and documentation of your work.

Required Skills and Qualifications:

• Minimum of 3 years of professional experience as a Data Scientist or Machine Learning Engineer.
• Proficient in building custom neural networks using PyTorch.
• Strong experience with various neural network architectures specialised for time-series modelling and tabular data predictive modelling 
• Proficiency with neural network layers (like LSTM, GRU, Conv1D, Dense, Dropout, BatchNormalization) and activation functions (ReLU, Sigmoid, Tanh, Softmax).
• Experience with time series data, including loading, cleaning, and feature engineering using libraries like pandas, numpy. Knowledge of Darts library would be a large bonus.
• Expertise in model development, including selecting and developing models from the Darts library and building custom neural network architectures.
• In-depth knowledge of Python programming and relevant libraries (e.g., Scikit-learn, Pandas, PyTorch, Shap). We want to emphasize this requirement of excellency in python, including good working OOP knowledge. We do noе accept candidates with partial experience in python, as our projects require solid programming skills for writing and supporting data science related functionalities and libraries
• Solid understanding of statistics and data analysis.
• Skilled in using and tuning loss functions such as MSE, MAE, Cross-Entropy Loss, and custom loss functions relevant to time series forecasting.
• Experience with hyperparameter optimization using libraries like Optuna or Hyperopt.
• Capable of implementing and optimizing training loops in PyTorch, including data loaders and training validation steps.
• Knowledge of time series-specific cross-validation techniques and regularization methods to prevent overfitting.
• Strong skills in evaluating model performance using metrics like MSE, RMSE, MAE, MAPE, and R-squared.
• Familiarity with backtesting functionalities for validating model performance.
• Experience in model deployment, including serialization and deployment of models for real-time services.
• Strong communication skills for presenting findings and progress to stakeholders, using visualizations created with matplotlib, seaborn, or plotly.
• Proficiency in using Git for version control and collaboration.
• Major education in Data Science, Computer Science, or a related field IS A MUST. We do not accept people with other backgrounds.
• Certifications in deep learning are preferred.
• Excellent command of spoken and written English.
• Strong self-management, time management, and organizational skills.

• Ability to work under a structured management system while independently handling creative tasks.

   

What We Offer:

• Competitive remuneration package.
• Bonuses
• Professional mentorship and guidance from experienced team members.
• Opportunities for professional growth and continuous learning.
• A dynamic and collaborative work environment.
   

About DataObrii
DataObrii is a high-tech consulting firm specializing in data science, machine learning, and AI-augmented Internet of Things. Our team comprises experienced data scientists, python engineers, devops, hardware electrical engineers, and business analysts dedicated to delivering innovative, data-driven solutions that enhance business intelligence and efficiency. We emphasize continuous improvement, keeping up with current and emerging technologies, and delivering complete timely, effective solutions.

Our Values:

• Efficiency: We employ an agile approach to ensure timely delivery of high-quality solutions. This governs fast delivery cycles, quick and efficient solutions, iteratively going from PoC developments to fully enhanced production systems.
• Professionalism: Our commitment to excellence drives us to achieve success for our clients. This includes both technical and ethical proficiency required from all our employees.
• Creativity: We utilize design thinking to develop innovative solutions that address complex business challenges.
• Care: We invest time in understanding our clients' business models to provide tailored solutions that align with their objectives.
   

About the company

SaaS product, profitable, growth stage. A small American-Ukrainian product team, have few data retrieval services (e.g. VIN lookup) and several psychological tests, quizzes. Working with the US and EU market.

Requirements
- Proven experience leading a payment operations team

- Deep understanding of payment orchestration, fraud prevention, and dispute management

- Experience with multiple payment processors and merchant account models

- Strong analytical skills (auth rate, fraud rate, cost metrics)

- Experience in a hiring manager role for a payment ops team

- English B2+/C1

Responsibilities
- Define and own overall payment strategy across processors, merchant accounts, APM providers

- Manage payments department costs: processing fees, fraud losses, provider fees

- Keep team’s performance good (auth rate, fraud rate, dispute win rate)

- Manage and mentor a team of Operations Specialists (Orchestration, Fraud, APM, Merchant Accounts)

- Make decisions on provider/merchant account portfolio

- Serve as escalation point for high-impact issues (account bans, policy changes, major disputes)

- Report on payments infrastructure health to CEO

 

Conditions

- Fully remote setting

- Corporate devices (laptop, power station)

- Unlimited PTO (paid time off) policy

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: English language. 

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We’re an AI-driven payments startup with active clients, building in a space still dominated by legacy processors.
As a Paid Media Manager, you’ll own and scale B2B acquisition through non-traditional channels - newsletters, YouTube, podcasts, and other niche placements - focusing on what actually converts, not just what’s easy to buy.

What you’ll do:

• Plan and execute paid acquisition through niche B2B channels
• Buy and manage placements in newsletters, YouTube integrations, podcasts, and similar formats
• Identify and test new, unconventional traffic sources
• Negotiate directly with content creators, publishers, and platforms
• Track performance and optimize based on ROI, not vanity metrics
• Build a repeatable and scalable acquisition approach
   

We’re looking for someone who:

• Has hands-on experience buying ads in newsletters, YouTube, podcasts, or similar channels
• Understands how B2B audiences consume content and where to reach them
• Knows how to evaluate placements and predict their potential performance
• Is comfortable working with ambiguous tasks and figuring things out independently
• Thinks in terms of business impact, not just traffic
   

What we offer:

• Fully remote, flexible schedule
• High level of ownership and freedom in decision-making
• Fast-moving startup environment with real impact

Required languages

English

C1 - Advanced

About Not Your Average Start-Up

We’re a mission-driven team that puts people first—fostering a culture rooted in integrity, diversity, and happiness, even in the context of high performance and ambitious goals. Our product is a seamless, AI-powered subscription layer that integrates directly into existing e-commerce checkouts, helping brands boost average order value and recurring revenue with zero added risk or disruption. With a strong focus on continuous innovation and user-centric design, we actively listen, adapt, and improve to deliver real value to both merchants and their customers. Our team culture is centered on empowerment, personal growth, and meaningful collaboration—creating an environment where people can do their best work and thrive. If you’re looking for a place where cutting-edge AI meets purpose and heart, you’ve found it.

We’re building an AI-driven payments ecosystem and launching our YouTube channel from scratch.
We’re looking for a YouTube Host who will become the voice of our content - leading conversations with clients and industry experts in the payments space.

This is a pure media role focused on content, interviews, and on-camera presence.

What you’ll do

• Launch and develop our YouTube channel from the ground up
• Build relationships with key industry players and secure high-quality interviews
• Host and co-host podcast episodes with a strong on-camera presence
• Lead engaging discussions on crypto, fintech, and the digital economy
• Explore industry trends, use cases, and challenges through clear, insightful conversations
• Ask thoughtful, well-researched questions and keep discussions engaging and easy to follow
• Lead webinar-style sessions around payments and fintech topics
• Create high-quality video content (long-form interviews + clips)
• Represent the company and its podcast channel on camera in a professional and authentic way

• Collaborate with the team on content direction and positioning

   

What we’re looking for

• A strong on-camera personality with a natural, engaging presence
• Strong understanding of social media culture and content formats
• Creative, quick-thinking, and adaptable in fast-moving environments
• Excellent spoken English (near-native or native)
• Experience launching or running a YouTube channel
• Experience hosting interviews, podcasts, webinars, or video content
• Ability to engage senior professionals (C-level, founders, experts) in meaningful conversations
• Solid understanding of fintech/payments (or ability to get up to speed quickly)

• Confident, energetic, and natural communication style

   

Nice to have

• Background in fintech, payments, or crypto
• Personal brand or existing audience

• Experience with live or recorded formats

   

What we offer

• Fully remote, flexible schedule
• No micromanagement - focus on results
• Opportunity to build a media direction from scratch

• Direct impact on how the company is represented publicly

   

If you enjoy talking to people, asking the right questions, and influencing how fintech is seen and understood - let’s talk.

We are looking for an experienced  Shopify Backend Developer to join our tech team and lead the development of internal systems, integrations, automations, and software infrastructure for our company and for leading eCommerce brands.
 

This is not a Shopify website-building role.

We're looking for a developer who can take a complex business need — ERP sync, a subscription system, an advanced checkout flow, or an internal AI tool — and turn it into a stable, secure, and maintainable system. The role covers backend services, APIs, integrations, Shopify Apps, ETL pipelines, automations, and AI-powered tools.
 

Responsibilities

- Develop and maintain backend services and REST/GraphQL APIs. Build integrations with Shopify, ERP systems, payment providers, HubSpot, Monday, Meta, and others. 
- Develop Shopify Apps, Shopify Functions, and Checkout Extensions. Build sync flows for orders, products, inventory, customers, and payments. 
- Develop complex automations, queues, background jobs, and ETL pipelines. Work with databases and design stable, scalable data models. 
- Build internal AI tools and AI solutions for clients. Improve performance, security, scalability, and reliability of existing systems. 

- Work closely with product, dev, and design teams.
 

Requirements

• Experience: 3–5+ years of backend development, proven production system experience, significant experience with REST APIs and integrations.
• Technologies: strong Node.js and TypeScript skills, experience with Express or NestJS, experience with PostgreSQL and Redis, Git.
• Cloud & DevOps: Docker, CI/CD, familiarity with AWS or GCP.
• Integrations: experience with external APIs, OAuth2, Webhooks, Queue Systems, rate limit handling.
   

Strong Advantages

Shopify App development, Shopify Functions and Checkout Extensions, Shopify Admin GraphQL API, ERP integrations, payment gateways, HubSpot API, Monday API, Meta API, GraphQL, BullMQ or RabbitMQ, SaaS product development, experience with AI APIs (OpenAI, Claude, Gemini), RAG, tool calling, or prompt engineering.
 

Who We're Looking For

Someone who doesn't just write code but understands business processes — able to take a real customer problem (inventory sync, complex checkout, ERP integration, business automation) and turn it into a stable, smart, maintainable solution.

Bonus if you've already built: SaaS systems, CRM systems, complex automations, Shopify Apps, Shopify Functions, system integrations, AI tools, ERP sync systems, backend infrastructure for business systems.
 

Soft Skills

Systems thinking and architectural planning ability, full end-to-end ownership of tasks, strong independent learning ability, proactive problem-solving, good communication with technical and non-technical teams, ability to work in a dynamic environment, willingness to work with AI tools like Cursor, Claude Code, or Codex as part of the dev process.
 

What You'll Build

From day one you'll work on systems in real use by leading eCommerce brands: Shopify Apps and Shopify Functions, subscription and billing systems, ERP and payment integrations, backend infrastructure for business systems, AI tools for automation and data analysis, sync engines and catalog enrichment.
 

Location: Remote / Hybrid (Israel-friendly hours). 
Type: Full-time. 
Level: Mid-Senior / Senior.

We're looking for a Technical PM who owns delivery of digital banking products built on Trigger Neobank Engine — from pre-sale and scope negotiation to production launch.

You will be the person the client trusts and the person the team follows.

⛔ Please DO NOT apply to this position if you don't know

• What JSON is and how to work with it
• What Swagger is and how to test an API using Postman
• Anything about IT architecture and data types
• How to dive deep into technical topics and find out solutions

We're looking for a problem solver, not a ping-pong player.

We'd prefer working with an open-minded, fast-learning middle-grade specialist rather than a well-seasoned, snail-paced C-level genius.

🤖 AI is mandatory, not a bonus

If you don't use AI in your daily work and can't work with AI agents — please don't write to us.

We expect you to run your project with AI: meeting and call processing, scope and estimate drafting, risk analysis, status reporting, requirement decomposition, client correspondence, documentation, and custom agents for your own routine. A PM who still does all of this by hand is a bottleneck. Candidates without practical AI experience will not be considered.

🚀 Project

Trigger Neobank Engine enables banks, fintechs, and telecoms to launch full digital banking products — onboarding, payments, cards, credit modules, corporate banking — 5x faster and at 10x lower cost. Our clients are banks and telecoms in emerging markets. Projects are technically deep, regulated, and business-critical.

🎯 Requirements

• Own the project from the start or earliest stage
• Be an entrepreneur and act as the customer's agent: build client relations and business insight, propose extra services the customer actually needs
• Take part in pre-sale and up-sale on your account — and help with other pre-sales
• Take an active part in technical negotiations of scope and architecture, and in defining the business terms of contracts
• Work with business stakeholders to define project vision, goals, and product functionality
• Control KPIs (profitability, revenue, utilization) and act to keep them at the best possible level
• Plan, manage, and monitor execution; deliver on time and within budget
• Supervise delivery through active leadership of the team; ensure projects are tailored and delivered according to the best-fit delivery model
• Provide high-quality risk analysis; track, act upon, and communicate risks properly to your customers
• Implement best practices and tools for project execution and management — including AI-based ones

🛠 Required Skills

• At least 5 years of commercial experience in project management
• Real, provable experience using AI tools and AI agents in daily work — mandatory
• Multitasking: proven ability to manage 3+ medium-size projects simultaneously
• Proactive mindset is a must
• Technical skills/knowledge is a must
• Understanding of basic IT architecture principles
• Understanding of how APIs work; ability to use Postman to test APIs
• Profound knowledge of project management processes, methodologies, and tools
• Excellent communication and presentation skills for both customers and engineering teams
• Risk management skills
• Leadership skills
• Excellent negotiation and problem-solving skills
• Advanced understanding of corporate environment and objectives; ability to propose solutions to achieve them
• Intermediate level of English and higher

⭐ Nice to have

• Fintech/banking delivery background: payments, cards, onboarding, KYC, core banking integrations
• Experience with regulated enterprise clients and their procurement/security review processes
• Product-side experience: discovery, roadmap, prioritization, metrics
• Own AI workflows: custom agents, prompt libraries, automated reporting pipelines
• Experience with configuration-driven or platform products (not custom one-off development)

📚 Mindset

• Ownership end-to-end — the client's outcome is your outcome
• AI-first: your leverage comes from tooling, not from working longer hours
• Comfortable being the most technical person in a business meeting and the most business-minded person in a technical one
• Sees risks early and escalates with a proposed solution attached

🎁 Offer

💻 100% remote

💵 Competitive salary in USD

⏰ Flexible schedule

🏦 A world-class fintech platform

🧠 Strong engineering culture and experienced leadership

🌍 Top-tier banks, fintechs and telecoms across emerging markets

🚀 Growth into Solution Architect or Product Owner

At EPC Network, we're not just a digital marketing company — we're a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.

As a Marketing Operations Manager, you will be responsible for driving the company’s key revenue-generating initiatives in close collaboration with the Product Owner. You will take ownership of projects end-to-end — building and improving processes, aligning teams across departments, and ensuring initiatives move forward and are delivered successfully.
This role requires someone who is independent, structured, and fast-moving, with a strong ability to turn ideas into clear processes and drive execution across multiple stakeholders.

Key Responsibilities:

• Marketing Project Execution — Drive initiatives from brief to completion across newsletters, paid, social, and growth, managing timelines, owners, and dependencies across parallel workstreams.
• Newsletter Leadership & Performance — Partner with the email team to drive newsletter growth end to end, and monitor performance to surface issues early.
• Process, Systems & Reporting — Build and maintain the trackers, cadences, and SOPs that keep the team executing consistently, with clear visibility into every initiative.
• Team Leadership & Development — Lead problem-solving and reviews, run calibrated check-ins, and coach the team to bring solutions, not just problems.
• Quality Control & Follow-Through — Act as the first review layer, validating work before it progresses, and keep every initiative moving through to completion.
• AI & Smart Tooling — Use AI to accelerate the workflow, evaluate new tools, and raise AI fluency across the team.

Requirements:

• 5+ years in project management, with direct experience running marketing initiatives
• Marketing fluency: you understand how newsletters, paid, social, and growth work, and can contribute to strategy
• Proven ability to manage multiple marketing workstreams simultaneously without dropping quality
• Experience building and rolling out project management processes and SOPs across a team
• Hands-on AI tool use in your daily work (hard requirement) — you use them to move faster and can describe exactly how
• Strong problem-solving: root cause analysis, structured thinking, clear recommendations
• Clear, structured communication — updates, escalations, and feedback are always actionable
• Ownership mindset: you follow through, remove blockers, and drive progress without supervision
• Organisational precision across multiple priorities, deadlines, and stakeholders at once
• Excellent written and verbal English (C1 or above)
• Ready to grow into a team leadership role as the marketing function scales

Nice to Have

• Background in newsletter, media, affiliate, or performance marketing
• Hands-on campaign experience — having run campaigns, not just managed the people who did
• Workflow automation tools such as Make, Zapier, or similar
• Project management tools: Notion, ClickUp, Asana, or Airtable
• Email platforms, newsletter operations, or audience growth metrics
• Experience working with designers, writers, QA teams, or cross-functional partners

We're looking for a hybrid BA + low-code automation engineer — someone who can talk to a bank's business stakeholders in the morning, and by evening have the process running as an executable workflow.

This is a role for people who think in state machines, not in Word documents.

⛔ Please DO NOT apply if you don't know

• What JSON is and how to work with it — you will live inside JSON payloads
• What Swagger is and how to test an API using Postman
• Anything about IT architecture, data types, sync vs. async, webhooks, and idempotency
• How to dive deep into a technical topic and come back with a solution
• How to model a real business process as states, transitions, and error branches

If your BA experience is limited to writing requirements and passing them to developers, this role is not for you. You will build.

We're looking for a problem solver, not a ping-pong player.

🤖 AI is mandatory, not a bonus

If you don't use AI in your daily work and can't work with AI agents — please don't write to us.

We build an AI Application Runtime, and we use AI to build it: requirement analysis, process decomposition, generating workflow logic, writing and reviewing JS/JSON inside nodes, drafting specs and documentation, building agent-driven automations for internal operations. Candidates without practical, demonstrable AI experience will not be considered.

Bring examples: your agents, your prompt libraries, your automations. We will look at them.

🚀 Project

Trigger Neobank Engine enables banks, fintechs, and telecoms to launch full digital banking products — onboarding, payments, cards, credit modules, corporate banking. Business logic is expressed as configurable, orchestrated processes rather than hardcoded services.

You will design and implement the processes that run real banking products.

🎯 What you'll do

• Elicit requirements from banks and fintech clients; convert vague business intent into precise, executable specifications
• Design process logic: state machines, decision trees, compensation and error-handling branches, SLAs and timeouts
• Build and maintain workflows in n8n / Corezoid / Node-RED — including JS code nodes, API calls, and data transformation
• Integrate external systems: core banking, processing, KYC/AML providers, payment rails, notification channels
• Design and document API contracts together with backend engineers
• Build AI-agent-based automations: routing, classification, document processing, operational assistants
• Test your own processes: Postman, log analysis, edge cases, retries, duplicate protection
• Write clean documentation: process diagrams, data flows, integration specs
• Support implementation teams during rollout and troubleshoot production behavior

🛠 Required

• 3+ years as a Business Analyst, Solution Analyst, Integration Engineer, or low-code developer
• Real, provable experience using AI tools and AI agents in daily work — mandatory
• Hands-on experience with at least one process/automation platform: n8n, Corezoid, Node-RED, Camunda, Temporal, Zapier/Make at a serious scale
• Confident with JSON, REST, webhooks, authentication (OAuth2, API keys, signatures)
• Ability to write basic JavaScript for data transformation inside workflow nodes
• Postman and Swagger as everyday tools
• SQL at a query level
• BPMN or equivalent process modelling
• Ability to structure your own work and drive a topic to closure without supervision
• Intermediate English or higher

⭐ Nice to have

• Fintech domain: payments, cards, onboarding, KYC/AML, ledgers, reconciliation
• Experience with Kafka or other message brokers
• Understanding of event-driven and microservice architecture
• Building your own AI agents / MCP tools / retrieval workflows
• Experience with server-driven UI or configuration-based platforms

📚 Mindset

• Ownership from requirement to production behavior
• AI-first: automate your own analyst work first
• Thinks about failure paths before happy paths
• Curious about what happens one layer below the abstraction

🎁 Offer

💻 100% remote

💵 Competitive salary in USD

⏰ Flexible schedule

🏦 A world-class fintech platform

🧠 Strong engineering culture and experienced leadership

🌍 Top-tier banks, fintechs and telecoms across emerging markets

🚀 Growth into Solution Architect or Product Owner