Jobs at Djinni

Our Customer:
An international engineering company delivering software solutions for next-generation networking equipment. The team works on building reliable and efficient systems for data transmission, focusing on embedded environments and network infrastructure.

Your tasks:

• Implement and enhance software components for networking devices (switches, routers);
• Work with low-level system logic and interact with hardware layers;
• Support development of embedded solutions for network equipment;
• Create and maintain build configurations and automation scripts;
• Participate in debugging, testing, and performance optimization.

Required experience and skills:

• 3+ years of commercial experience with C programming;
• Practical knowledge of Linux environment (including scripting and build tools);
• Basic understanding of networking concepts;
• Ability to work with technical documentation in English.

Would be a plus:

• Familiarity with networking protocols (L2/L3);
• Experience with embedded platforms;
• Exposure to network devices (switches, routers);
• Understanding of ARM or MIPS architectures.

Working conditions:

• 5-day working week, 8-hour working day;
• Remote work.

We are seeking a skilled, hands-on Data Engineer with demonstrated experience in Databricks, Apache Spark, Python, and real-time data streaming solutions.

• Responsibilities:

  - Implement resource composition logic provided by the Product team into scalable and efficient PySpark code.
  - Develop, optimize, and maintain PySpark applications within the Databricks environment.
  - Utilize and maintain existing CI/CD pipelines in Databricks for automated build, testing, and deployment.
  - Write and maintain unit tests to ensure high code quality and reliability.
  - Perform data validation and quality checks to ensure compliance with defined business rules
  - Support and manage production deployments, ensuring system stability and performance.
  - Troubleshoot and resolve issues across development, testing, and production environments.
  - Collaborate with Product, QA, DevOps, and healthcare domain teams to ensure accurate implementation.
  - Maintain technical documentation for code, workflows, and deployment processes.
  - Pull from and push code to GitHub repositories, following version control and branching best practices.

• Mandatory Skills Description:

  - 5+ years of experience in data engineering roles
  - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
  - 4+ years of experience with Databricks data pipelines
  - Strong hands-on experience with PySpark and/or Apache Spark.
  - Experience working with CI/CD pipelines and DevOps best practices.
  - Proficiency with CI/CD, GitHub (pull requests, branching, code reviews).
  - Experience writing unit tests and performing data validation
  - Experience supporting production systems and deployments
  - Strong analytical and troubleshooting skills.

• Nice-to-Have Skills Description:

  - Knowledge of FHIR (Fast Healthcare Interoperability Resources) standards.
  - Experience with healthcare data integration projects.
  - Familiarity with REST APIs and FHIR server integrations.
  - Experience in Agile/Scrum development environments.

By applying for this position, you may join one of the most respected and rapidly growing institutional investors globally. Our client is a professional investment management organization that manages funds to ensure long-term sustainability. The company invests across all major asset classes, including public equity, private equity, real estate, infrastructure, and fixed-income instruments, with offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg, and Mumbai.

The client attracts and selects high-caliber individuals from top-tier institutions worldwide. Joining the team offers the opportunity to work with diverse and inspiring colleagues and approachable leaders, engage in stimulating work within a fast-paced and intellectually challenging environment, and gain accelerated exposure and responsibility. There are also global career development opportunities and the motivation of contributing to an important social purpose grounded in strong principles. The organization maintains a deeply rooted culture centered on integrity, partnership, and high performance.

If you are passionate about performance, value a collegial and collaborative culture, and uphold the highest standards of integrity, this opportunity may be right for you.

• Responsibilities:

  The Technical Lead will oversee the technical strategy and execution of fintech projects, managing a distributed team of Python developers and ensuring seamless delivery on AWS infrastructure. This role merges technical leadership, people management, and client communication, requiring a proactive and empathetic approach to both technology and team development.
  Key Responsibilities
  • Lead and coordinate a remote development team across multiple time zones to deliver high-quality fintech software solutions.
  • Oversee project architecture, development, deployment, and performance optimization using Python and AWS.
  • Ensure robust, scalable, and secure system design aligned with fintech industry standards and compliance requirements.
  • Build and maintain strong client relationships, providing regular progress updates and strategic technical insights.
  • Conduct regular performance reviews, one-on-one check-ins, and mood monitoring to foster engagement and well-being within the team.
  • Mentor engineers, support professional growth, and encourage knowledge sharing across teams.
  • Manage project timelines, risks, and dependencies in accordance with agile principles.
  • Identify and drive improvements in development processes, collaboration practices, and product quality.
  • Collaborate with product managers and business stakeholders to align technical solutions with strategic goals.

• Mandatory Skills Description:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in software engineering with at least 2 years in a technical leadership role.
  • Proven expertise in Python development (Django, FastAPI, Flask, or equivalent).
  • Solid experience with AWS (ECS, Lambda, S3, CloudFormation, RDS or similar services).
  • Previous experience leading distributed or cross-cultural engineering teams.
  • Strong communication skills and ability to manage relationships with both internal and external stakeholders.
  • Demonstrated success delivering fintech systems (e.g., payment gateways, banking APIs, compliance tools).
  • Deep understanding of Agile/Scrum methodologies.
  • Fluent in English (written and spoken).

We’re looking for a Generative AI Designer to help our client scale high-quality visual and video content through cutting-edge AI-driven creative workflows.

 

Are you passionate about merging creativity with AI to produce stunning, high-impact visuals and videos at scale? This role is ideal for a hands-on creator who flourishes at the intersection of design, storytelling, and transformative technologies

Beetroot is a trusted partner for startups and established brands worldwide, helping them grow through impactful tech solutions and dedicated teams. We’re now partnering with an innovative client to build a creative AI-driven studio capability.

Our client is building a modern in-house creative studio focused on leveraging generative AI to transform how visual content is produced. They are pushing the boundaries of AI-powered design, combining technology and creativity to deliver scalable, high-quality assets across multiple channels.

By joining this team, you’ll play a key role in shaping how AI is used in creative production — influencing workflows, tools, and the overall visual direction of the brand.

What you'll do in this role  

• Design and deliver AI-powered visual content, including videos, website assets, campaigns, and presentations.
• Transform creative briefs into high-quality outputs using AI tools and hybrid workflows.
• Develop and refine creative concepts that strengthen brand identity and drive user engagement.
• Build and optimize AI generation workflows from concept to final output.
• Create scalable prompt frameworks and reusable templates for various creative use cases.
• Combine LLMs, image generation, and video tools into structured creative pipelines.
• Contribute to internal tools and processes that improve creative efficiency.
• Experiment with emerging AI tools and techniques to push creative boundaries.
• Evaluate new models and workflows to continuously improve output quality.
• Stay connected to the AI creator ecosystem and bring fresh ideas into the team.

We're looking for

• Strong background in visual design, motion design, video editing, animation, or creative production.
• Proven experience working with AI image, video, and generative tools.
• Solid understanding of visual storytelling and design systems.
• Experience building prompt workflows and structured AI generation processes.
• Ability to combine multiple tools and platforms into polished creative outputs.
• Strong collaboration skills and ability to incorporate feedback from multiple stakeholders.
• Comfortable working in a fast-paced, evolving environment.
• A strong portfolio showcasing AI-driven creative projects (applications without a portfolio will not be considered)

How to knock our socks off

• Experience building internal creative tools or automation workflows.
• Deep curiosity about emerging AI tools and trends.
• Experience working in growth, marketing, or brand-focused teams.
• Background in creative direction or concept development.
• Passion for experimenting and pushing creative limits with AI.
• Naming five or more dishes that include beetroot besides borshch.

✔ Not checking every box?

This job looks very exciting, but you hesitate to apply because of the confidence gap? Reach out to us anyway! Beetroot is an inclusive workplace that considers all applicants. We’re committed to openness — promoting equality and fostering an environment where different backgrounds, ideas, and experiences are not just accepted, but embraced. So let’s discover together whether we could be an excellent fit for each other.

Please send us your CV in English, and we'll be happy to discuss your application further.

As a Senior Cloud Solution Architect at Lindt & Sprüngli, your primary goal is to design and implement cutting-edge cloud solutions, leveraging Microsoft Azure as the main hyperscaler. You will play a pivotal role in driving cloud adoption, ensuring scalability, reliability, and security for our clients' mission-critical systems.

• Responsibilities:

  The Senior Cloud Solution Architect is a key member of the Infrastructure Team, responsible for leading the design, architecture, and deployment of cloud solutions, with a focus on Microsoft Azure. This role requires a strategic mindset, hands-on technical expertise, and the ability to collaborate effectively with cross-functional teams and stay abreast of emerging technologies.

• Mandatory Skills Description:

  Technical Skills:
  • Proven experience in designing and implementing complex, scalable, and secure cloud solutions on Microsoft Azure for enterprise-grade solutions (e.g. Cloud
  Adoption Framework, Well-Architected Framework, ).
  • Hands-on experience with a broad range of Microsoft Azure cloud services (IaaS, PaaS, Networking, Security, Data Services).
  • Experience with SAP solutions, containerization principles (e.g., Kubernetes, Docker), identity management, and data analytics and AI (e.g. Fabric, Databricks,
  Foundry) is a plus.
  • Proven experience designing hub-and-spoke topologies, cross-premises networking solutions in a hybrid-cloud environment (DNS, routing, VPN, ExpressRoute, Firewall).
  • Expertise in Infrastructure as Code (e.g., Terraform, ARM) and architectural principles for CI/CD.
  
  Soft Skills:
  • Strong problem-solving skills and attention to detail.
  • Strong commitment to quality, attention to detail, and continuous improvement.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues across various cloud components.
  • Excellent communication, presentation, and leadership skills, with the ability to articulate complex technical concepts to diverse audiences.
   

We are looking for a Project Manager to lead the end-to-end implementation of IT solutions within a service-oriented department. The role includes delivering new systems from scratch, modernizing existing platforms, integrating services, and ensuring stable operations across the organization. 

Key Responsibilities:

• Manage full project life cycle: requirements discovery, planning, delivery, testing, rollout, and post-launch stabilization.
• Lead implementation and enhancement of ERP, CRM platforms, Power Platform solutions, and other enterprise systems.
• Coordinate cross-functional teams, vendors, technical experts, and internal stakeholders to ensure timely and aligned delivery.
• Develop and maintain project documentation: roadmaps, schedules, risk registers, scope descriptions, budgets, and status reports.
• Oversee integrations, data flows, and technical design alignment with business objectives.
• Drive updates and modernization of existing systems, including analysis of improvement needs and planning of incremental releases.

• Facilitate change management by running demos, workshops, and communication sessions, and ensuring stakeholder alignment across business units.

   

Required Competencies:

• Experience managing IT implementation projects (ERP, CRM, Power Platform, custom enterprise solutions).
• Understanding of SDLC, integration principles, APIs, data migration, and application architectures.
• Strong planning, prioritization, and risk management skills.
• Practical experience with Agile, Waterfall, or hybrid delivery models.
• Ability to structure complex information, manage expectations, and communicate effectively with technical and non-technical teams.
• Analytical mindset with a focus on predictable delivery and continuous improvement.

Nice to Have:

• Hands-on experience with MS Dynamics implementation or large-scale CRM rollouts.
• Experience with Power Apps, Power Automate, Power BI, or similar low-code platforms.
• Background in enterprise-level IT environments or complex service organizations.
• Familiarity with tools like Jira, Confluence, MS Project, Monday, Notion, or similar project management platforms.

Due to the growing number of projects and higher quality requirements, the team is expanding and seeking an experienced QA Engineer. This role will strengthen test coverage, speed up feature validation, and reduce the risk of defects reaching production.

Responsibilities:

• Perform functional, integration, and sanity testing of complex logic with a strong focus on the user interface and overall user experience.
• Analyze requirements, create high-quality checklists, test cases, test reports, and provide accurate task estimates.
• Collaborate closely with developers, analysts, and other team members to ensure stable product quality.
• Participate in regression testing and help build test coverage for various features and projects.

• Contribute to improving testing processes, propose enhancements, and influence product quality.

   

Requirements:

• 2+ years of experience testing web applications.
• Experience working with systems that have complex business logic (CRM, ERP, or similar).
• Strong analytical thinking and the ability to critically evaluate requirements.
• Experience creating test documentation: checklists, test cases, reports.
• Understanding of key testing methodologies, techniques, and best practices.
• Experience in UI testing (functional and integration) for web or desktop applications.
• Basic knowledge or interest in performance testing is an advantage.
• Basic SQL and API knowledge is a plus.
• Experience or interest in automated testing (Playwright or similar tools).
• Excellent communication skills and the ability to convey information clearly.
• Proactive attitude, independence, and a desire for continuous development.

We are looking for an aspiring Lead Generation Specialist to join our dynamic team. If you are an ambitious individual aiming for professional development, we have an excellent opportunity for you to realise your potential. The field of IoT is expected to continue growing by 25% annually. If you're enthusiastic about joining this field, TEKTELIC offers an excellent environment for advancing your professional journey. 💙

Overview of the Role

You'll mainly focus on turning cold leads into active clients by using follow-up techniques, including setting up introductory calls with prospects. Being proactive, an excellent communicator, and crafting messages to our Ideal Customer Profile are key to success in this role. 

Requirements:

- 6+ months of proven experience in lead generation, sales, or a similar role, with a focus on cold outreach. 

- Knowledge of CRM systems like HubSpot, Pipedrive, etc.

- Ability to work independently and as a productive sales team member, making outbound prospecting reach outs by email, LinkedIn, and other platforms daily.

- Excellent English communication skills, both written and verbal. 

- Experience using LinkedIn and Sales Navigator or similar prospecting applications for new lead generation while maintaining follow-ups with old prospecting connections.

- Experience in crafting effective communication sequences. 

Responsibilities: 

- Nurture leads using Sales Navigator. 

- Create personalized messages and follow-ups. 

- Schedule introductory meetings with clients. 

- Conduct daily professional network research and outreach via LinkedIn, Sales Navigator, Industry Conference sites, and other resources.

- Collaborate closely with the Sales Team. 

- Record daily activities in CRM. 

We Offer:

- Competitive compensation.

- PE accounting support.

- Well-being program.

- Comprehensive benefits package, including health insurance from day one.

- Opportunity for career growth in the dynamic field of IoT.

- Collaborative and innovative work environment.

- Potential for rapid advancement to roles such as Sales Manager or Business Development Manager.

- Paid Time-off and an additional week off during Christmas Holidays.

- Engaging social events.

If you are passionate about sales, possess excellent communication skills, and are excited about contributing to the growth of the IoT industry, we invite you to apply for the Lead Generation Manager position at TEKTELIC. Join us in addressing real-life challenges through cutting-edge IoT solutions.

Our Customer:

Our client is a technology-focused company building high-performance, real-time ML inference systems. The team develops ultra-low-latency engines that process billions of requests per day, integrating ML models with business-critical decision-making pipelines. They are looking for an experienced backend engineer to own and scale production-grade ML services with strong focus on latency, reliability, and observability.

Your tasks:

• Lead the design and development of low-latency ML inference services handling massive request volumes.
• Build and scale real-time decision-making engines, integrating ML models with business logic under strict SLAs.
• Collaborate closely with data scientists to deploy ML models seamlessly and reliably in production.
• Design systems for model versioning, shadowing, and A/B testing at runtime.
• Ensure high availability, scalability, and observability of production systems.
• Continuously optimize latency, throughput, and cost-efficiency using modern tools and techniques.
• Work independently while collaborating with cross-functional teams including Algo, Infrastructure, Product, Engineering, and Business stakeholders.

Required Experience and Skills:

• B.Sc. or M.Sc. in Computer Science, Software Engineering, or related technical field.
• 5+ years of experience building high-performance backend or ML inference systems.
• Expert in Python and experience with low-latency APIs and real-time serving frameworks (e.g., FastAPI, Triton Inference Server, TorchServe, BentoML).
• Experience with scalable service architectures, message queues (Kafka, Pub/Sub), and asynchronous processing.
• Strong understanding of model deployment, online/offline feature parity, and real-time monitoring.
• Experience with cloud environments (AWS, GCP, OCI) and container orchestration (Kubernetes).
• Familiarity with in-memory and NoSQL databases (Aerospike, Redis, Bigtable) for ultra-fast data access.
• Experience with observability stacks (Prometheus, Grafana, OpenTelemetry) and alerting/diagnostics best practices.
• Strong ownership mindset and ability to deliver solutions end-to-end.
• Passion for performance, clean architecture, and impactful systems.

Would be a plus:

• Prior experience leading high-throughput, low-latency ML systems in production.
• Knowledge of real-time feature pipelines and streaming data platforms.
• Familiarity with advanced monitoring and profiling techniques for ML services.

Responsibilities
- Design, manage, and optimize OpenStack environments
- Maintain compute, networking, storage, and tenant-level infrastructure
- Support Kubernetes environments where needed
- Automate provisioning and operational workflows
- Troubleshoot infrastructure and platform issues
- Support reliability, scalability, and internal platform improvements

Requirements
- 5+ years in infrastructure, platform engineering, or cloud operations
- Strong OpenStack production experience
- Strong Linux administration
- Solid networking knowledge
- Experience with Terraform and/or Ansible
- Good troubleshooting and infrastructure operations background
- Experience supporting highly available environments

Nice to have
- Kubernetes
- GPU or specialized workloads
- Managed platform environments
- DBaaS or Trove experience

This is NOT a traditional marketing role.

We’re not looking for someone who spends the whole day manually writing captions, filling content calendars, and repeating the same routine tasks every week.

We’re looking for a marketer first — but one who works in an AI-first way.

Someone who understands marketing, content, creative strategy, testing, and execution — and uses AI as a core part of how they work.

Someone who sees a marketing task and immediately thinks:

• how can I find a stronger angle?
• how can I test this faster?
• how can I get to a better result with AI?
• how can I increase quality and speed without losing taste?

About us

TICKETS is built by the bxnda.com team — a travel-tech company creating and scaling flight ticket aggregators across 80+ countries worldwide.
 

We move fast, test a lot, and care about what actually works. This is not a corporate environment with layers of approvals and slow execution. It’s a startup team focused on speed, ownership, and real outcomes.
 

We’re looking for an AI-First Marketer who understands how modern marketing works and wants to use AI as a core part of that work — to create better content, test more ideas, move faster, and improve performance across a global audience.

What you’ll do

• Use AI as a core part of your workflow across marketing, content, and creative tasks
• Create and improve marketing output for social media, ads, landing pages, emails, and other growth needs
• Research, brainstorm, and develop ideas with AI tools
• Test formats and creative directions quickly
• Improve the quality of content and creative execution, not just the speed
• Work with the team to turn raw ideas into strong marketing output
• Use AI to reduce routine work and focus more on judgment, ideas, and execution
• Stay on top of new tools, models, and workflows that can improve marketing performance

What we’re looking for

• 1+ year of relevant experience in marketing, content, creative strategy, social media, copywriting, growth, or a related area
• At least 3 months of real hands-on experience using AI tools in daily work
• Understanding of marketing fundamentals: audience, messaging, angles, content, creative, testing
• Ability to tell what is strong, weak, generic, or off-target
• Fast learner with initiative and ownership

Nice to have

• Experience with ChatGPT, Claude, Midjourney, Runway, CapCut, Make, Zapier, Notion AI, Airtable, or similar tools
• Experience creating content or campaigns for TikTok, Instagram, Pinterest, UGC, paid creatives, or performance marketing
• Experience using AI for research, ideation, scripting, copy, visuals, or campaign development
• Understanding of how to keep AI output useful, sharp, and non-generic
• Startup mindset
  
  
  What we offer

🏢 Office-based role in Warsaw

🤖 Unlimited access to top-tier AI models and tools

🎯 Direct work with founders and decision-makers

🚀 Fast execution, real ownership, no bureaucracy
 

How to apply

Please include:

• Examples of work where you used AI in a meaningful way

• The tools you use most often and how you actually use them

   

If you want to do real marketing — but in a faster, sharper, more AI-native way — we’d love to hear from you.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

We’re currently expanding our team for one of our partners, and looking for a Customer Support Representative (German Desk, Middle level) to join our international customer care team.

If you enjoy helping customers, can dive deep into requests, and stay calm, empathetic, and professional — this role is for you!

Required experience and skills:

• 6+ months of experience as a Customer Support Representative;
• German — C1+ (both written and spoken, close to native);
• English — B2–C1;
• Excellent verbal and written communication skills;
• Strong empathy, emotional intelligence, and active listening skills;
• Ability to stay focused under pressure and handle multiple requests simultaneously;
• Attention to detail and ability to deeply analyze customer requests;
• Proficiency in MS Office, ticketing systems, and email management tools.

Your future responsibilities include:

• Resolving all inbound and outbound support requests according to internal guidelines;
• Providing customer support via e-mail, chat, and phone;
• Escalating tickets to mentors and team leaders when needed;
• Maintaining high-quality standards in every customer interaction;
• Giving feedback on processes and sharing ideas to improve customer satisfaction.

Performance expectations (first 6 months):

• Minimum 50 points per hour (PPH) per shift
  (1 e-mail = 1 point, 1 chat or call = 2 points);
• Strong focus on quality and detailed handling of customer requests.

Why EverHelp:

• Work in a dynamic international environment with interesting customer requests;
• Opportunity to collaborate with European markets and clients;
• 20 paid vacation days;
• 10 paid sick leaves (medical confirmation required);
• Wellness & Educational Bonus;
• No time tracker;
• Contract-based cooperation;
• Trial period — 3 months;
• Flexible shifts:
  • 08:00–16:30 CET (30-minute break)
  • 08:30–17:00 CET (30-minute break)

Career growth opportunities:

• Quality Control Agent;
• Customer Support Team Lead.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment (2 hours to complete);
3. Interview with Hiring Managers;
4. Final 30-minute interview with the client.
   
   Join EverHelp and become part of a team that turns customer service into an art!

We’re looking for a Finance Specialist to own the financial side of a specific company within our venture.
You’ll join a project at an early stage and take ownership of financial processes from the ground up – with a clear path toward a CFO role as the company scales.

What you will be doing:

• conduct payroll payment operations and settlements with partners;
• verifying the accuracy of financial accounting;
• enhance cash flow control and treasury operations, ensuring transparency and agility;
• collaborate closely with legal, banking, and external partners to align financial systems with business goals;
• forecast revenues, expenses, and cash flows to support strategic decision-making;
• optimize allocation and use of financial resources;

• implement and integrate tools to streamline reward and compensation payouts.

   

Your background:

• 1+ years of experience in finance operations, accounting, treasury, or similar roles;
• solid understanding of financial statements (P&L, Balance Sheet, Cash Flow);
• advanced Excel / Google Sheets skills (pivot tables, financial models, automation);
• analytical mindset with attention to detail and ability to work with large datasets;
• ability to work in a fast-paced, startup/scale-up environment;
• english level: B1 or higher;

• experience in IT / product companies will be a plus.

   

What we offer you:

• flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
• strong team: work alongside some of the industry’s top talent;
• unlimited growth: grow in multiple directions, get freedom to launch your own product;
• career development: take courses, attend top-notch conferences, explore digital library for nonstop growth;
• health support: get medical insurance, paid vacation and sick leaves, and access to a corporate psychologist;

• fun and culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.

   

Thanks for your time.
Let`s bring things to the next level? 

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a variety of products worldwide at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've preserved all our workplaces and, most importantly, continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

We’re currently expanding our team for one of our partners, and looking for an Order Entry Manager (Junior+ level) to join our international customer care team.

If you enjoy handling customer requests via email, are detail-oriented, and can maintain focus under high-volume work — this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support;
• Fluent written German (email only, no voice) — strong grammar, natural phrasing, professional email tone;
• Critical thinking and ability to logically analyze cases;
• Strong attention to detail; ability to follow instructions precisely;
• Ability to structure written communication clearly and concisely;
• Ability to ask clarifying questions instead of making assumptions;
• Familiarity with email management tools (Dixa preferred).

Your future responsibilities:

• Process ~15,000 emails per year (~1,250/month, up to 60/day);
• Handle email orders via Dixa;
• Maintain a 24-hour response time; target Average Handling Time (AHT) 4–6 minutes (6–8 minutes allowed during onboarding);
• Ensure high-quality standards in every interaction;
• Report KPIs to the Sales team at Contorion;
• Share feedback and improvement ideas for processes.

Work schedule and conditions:

• Mon–Fri, 9:00–18:00 CET (1-hour lunch break);
• After probation: flexible start/end times if KPIs are met;
• No time tracker;
• Benefits: paid vacation and sick leaves;
• Contract-based cooperation;

Why join:

• Work in a dynamic international environment;
• Handle interesting customer requests;
• Opportunity to collaborate with European markets and clients.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment;
3. Interview with Hiring Manager;
4. Bar-raising.
    

Join EverHelp and become part of a team that turns customer support into an art!

We are seeking a skilled Middle PHP Developer with a strong interest and hands-on experience in AI-driven development to join our dynamic team. You will work on building and maintaining high-performance web applications while contributing to AI-powered solutions within our products.

Responsibilities

• Develop, test, and maintain web applications using PHP and Symfony
• Design and optimize databases (primarily MySQL 8.0) for high performance and scalability
• Work with MongoDB for unstructured data
• Integrate and manage RabbitMQ for asynchronous processing
• Contribute to AI-related features and pipelines within PHP applications
• Deploy and manage applications using AWS (EC2, S3, RDS, etc.)
• Collaborate with cross-functional teams to design and deliver new features
• Identify and resolve performance bottlenecks
• Ensure high performance, quality, and responsiveness
• Stay up-to-date with AI trends and propose improvements
   

Requirements

• 3+ years of experience as a PHP Developer 
• Strong knowledge of Symfony 
• Solid experience with MySQL 8.0 (optimization, indexing, query tuning)
• Experience with RabbitMQ or similar message queues
• Hands-on experience with AWS
• Practical experience or strong understanding of AI integration in development:
  • Working with APIs
  • Building pipelines, automation, or AI-enhanced features
• Experience working with high-load systems
• Strong analytical and problem-solving skills

Nice to have

• Experience with Docker / Kubernetes
• DevOps background
• Understanding of AI architectures (LLM pipelines, embeddings, etc.)
• Understanding of front-end technologies (JavaScript, React, Vue.js)