Jobs

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:

• Develop clean, maintainable, and well-tested backend solutions using Node.js.
• Design technical solutions based on product requirements and participate in architecture discussions.
• Proactively identify and drive system improvements (performance, scalability, reliability).
• Work with distributed systems (databases, messaging, caching).
• Leverage AI tools to improve development efficiency and code quality.
• Drive product-oriented thinking by contributing to delivery of impactful user-facing features.
   

About you:

• 2+ years of experience with Node.js in production environments.
• Strong proficiency in TypeScript.
• Hands-on experience with NestJS.
• Solid experience with relational databases (preferably PostgreSQL or MySQL).
• Experience working with Redis or other caching solutions.
• Understanding of message brokers (e.g., RabbitMQ or similar).
• Experience writing tests (unit/integration).
• Hands-on experience with cloud environments (AWS or similar).
• Familiarity with containerization and orchestration (e.g., Kubernetes).
• Understanding of DevOps practices and CI/CD pipelines (e.g., GitHub Actions).
• Familiarity with observability practices and tools (e.g., Elastic Stack, OpenTelemetry, Sentry).
• Ability to collaborate effectively within a cross-functional team.
   

Will be a plus:

• Experience with performance optimization and scalability in high-load systems.
   

What you get at BetterMe: 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

• Project Description:

  Development of monitoring and diagnostics system. It fulfils both local and remote data access and analytics requirement, as well as local and remote troubleshooting purpose.

   

• Responsibilities:

  Responsible for ensuring the reliability and quality of telemetry‑driven IIoT systems through advanced troubleshooting, manual testing, and protocol‑level diagnostics across edge and cloud environments.

  
  The L2 Support Engineer / Manual QA Engineer is responsible for second‑line support and quality validation of IoT and IIoT systems handling real‑time telemetry data. The role investigates complex issues escalated from L1, performing root‑cause analysis using logs, metrics, telemetry streams, and monitoring tools. It involves diagnosing problems across edge and cloud environments, often running on Linux‑based systems. The engineer validates fixes and configuration changes before production release and collaborates closely with development, DevOps, and L3 teams.
  In parallel, the role performs manual functional, integration, and regression testing across UI, API, and backend layers. A key responsibility is validating end‑to‑end data flows from devices and gateways through brokers and backend services to dashboards and reports. The engineer ensures data accuracy, correct aggregation, timestamp alignment, and proper resolution in time‑series data.

  
  The role requires hands‑on work with industrial and IoT protocols such as Modbus and MQTT, including validation of payloads, connectivity, and reconnection behavior. It also involves using monitoring and diagnostic systems to detect latency, data loss, or anomalies in real‑time systems. Overall, the role ensures system reliability, data quality, and observability while supporting continuous improvement across support and QA processes.

   

• Mandatory Skills Description:

  Experience as an L2 Support Engineer and/or Manual QA Engineer
  Strong experience with:
  Telemetry data and time‑series data
  Industry Monitoring and diagnostic platforms or Control systems
  Edge and Cloud service experiences
  Hands‑on knowledge of Modbus, MQTT or similar IIoT/industrial protocols
  Strong manual testing experience (UI, API, backend)
  Strong troubleshoot experiences to analyze logs, metrics, and protocol‑level issues
  Understanding of IIoT architectures and data pipelines
  Experience with databases (SQL / NoSQL / Time Series)
  Linux knowledge

On behalf of our Client from France, Mobilunity is looking for a Full-Stack Developer.

Our client is a table management software and CRM that enables restaurant owners to welcome their customers easily. The app is useful to manage booking requests and register new bookings. You can view all your bookings, day after day, wherever you are and optimize your restaurant’s occupation rate. Our client offers a commission-free booking solution that guarantees freedom above all. New technologies thus become the restaurateurs best allies for saving time and gaining customers while ensuring a direct relationship with them.

Their goal is to become the #1 growth platform for Restaurants. They believe that restaurants have become lifestyle brands, and with forward-thinking digital products, restauranteurs will create the same perfect experience online as they already do offline, resulting in a more valuable, loyalty-led business.

Responsibilities:

• Develop and enhance features related to direct-to-consumer guest app
• Build and maintain cross-platform application
• Investigate, diagnose, and resolve application-related issues
• Collaborate within a superstar team to deliver new features to clients on a regular basis
• Collaborate with the Product Manager, Designer and Fullstack Lead to design mobile features: real time availability, reservation flows, favorites & filtering
• Implement new screens and services in React Native (Expo) and corresponding endpoints in NestJS
• Troubleshoot production issues, optimize performance and ensure high availability of both B2B and B2C systems
• Contribute to CI/CD configuration and best practices for seamless cross team deployments
• Participate in code reviews and mentoring to maintain engineering excellence across the squad

Requirements:

• 5+ years experience in a software development
• Strong sense of ownership and proactivity
• Proven experience developing web and/or mobile cross platform applications
• Proven experience working in Agile environment
• Very strong experience in HTML, CSS, Typescript, React, React Native
• Proficiency in Node.js, with experience on NestJS
• Solid knowledge of SQL
• First exposure to using Claude Code or other AI tools to drive development
• Previous experience working with PM/Design to prototype and validate features quickly
• Experience with version control systems (e.g., Git)
• Excellent problem-solving skills
• Strong verbal and written communication skills for effective collaboration with internal teams
• Upper-intermediate to advanced English proficiency

Nice to have:

• Experience using Expo / Expo Router
• Knowledge of cloud infrastructure (AWS)
• Experience with Docker
• Experience working on design systems
• Experience with TamagUI
• Experience with Mobx / zustand
• Prior work in marketplaces or consumer apps with booking, payments, or loyalty features

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Ми — українська defense-tech компанія, яка розробляє та виробляє безпілотні системи для Сил оборони України 🇺🇦
Наші продукти проходять повний цикл — від R&D і прототипування до серійного виробництва та використання в реальних умовах.

Шукаємо Technical Writer, який допоможе систематизувати інженерні знання, вибудувати документацію та підтримувати процеси кодифікації продуктів.

Основні обов'язки:

• створювати та оновлювати технічну документацію:

  • user manuals, інструкції з експлуатації

  • документацію зі складання, обслуговування та ремонту

  • виробничі інструкції та SOP

• описувати системи, модулі, архітектуру та взаємодію компонентів

• працювати з інженерами (R&D, hardware, embedded, виробництво)

• готувати схеми, діаграми, технічні описи

• підтримувати актуальність документації відповідно до змін продукту

• забезпечувати єдиний стиль та стандарти документування

Ключова зона відповідальності:

• участь у процесах кодифікації продукції (NATO / державні стандарти)

• підготовка та оформлення документації для кодифікації

• взаємодія з внутрішніми командами для збору технічних даних

• приведення документації у відповідність до стандартів (ДСТУ / ISO / MIL)

Наші очікування:

• досвід у technical writing або технічній документації (1–2+ роки)

• досвід або розуміння процесів кодифікації (обов’язково або сильний плюс)

• вміння працювати з технічною документацією, схемами, специфікаціями 

• базове розуміння електроніки / hardware / embedded систем

• системне мислення та увага до деталей

• українська — грамотна письмова

• англійська — від Intermediate+ (робота з технічною документацією) 

Буде плюсом:

• досвід у defense-tech / UAV / robotics

• знання стандартів: ДСТУ, ЄСКД, ISO, MIL-STD 

• досвід підготовки документації для сертифікації або державних органів 

• робота з CAD / технічними кресленнями

• досвід роботи з Confluence / Notion / Git

Що ми пропонуємо:

• офіційне працевлаштування

• роботу з реальними продуктами, які використовуються в бойових умовах

• сильну інженерну команду

• швидкий професійний розвиток

• вплив на процеси, стандарти та якість продукту

Team Lead, Media Buying (Popunder / Native)

We are actively growing our performance marketing business through traffic buying on ad
networks and from direct publishers. Our popunder and native advertising division is already generating
consistent revenue, with established processes, strong partnerships, and solid
volumes.
We are looking for a strong Team Lead who will take this division to the next level:
scaling volumes, increasing profit, and establishing a systematic workflow for the team.

Responsibilities:
- Full management of the buyer team (popunder + native)
- Scaling purchase volumes and profit
- Working with popunder funnels and the smartlink approach
- Setting up and monitoring tests, launching new hypotheses
- Close collaboration with the optimization department
- Mentoring and developing buyers, monitoring KPIs
- Ensuring discipline and transparent reporting
- In rare cases, independently launching campaigns
~4 people)

Key requirements:

- Must have experience in media buying / arbitrage
- Significant practical experience with popunder traffic
- Experience working with adult verticals
- Knowledge of ad networks (Clickadu, Adsterra, and similar)
- Understanding of smartlinks and popunder funnels
- Experience managing volumes of $100k+/month (experience with $500k+ is a strong advantage)
- Experience scaling campaigns and managing a team (or a strong senior candidate ready
to grow into a lead role)
A major plus: experience in mainstream verticals.

Who we're looking for:
A proactive and results-oriented leader who identifies growth opportunities on their own,
is skilled at managing people, bringing order, and fostering discipline.
Communication skills and leadership qualities are critical.

Terms:

- Salary: € fixed portion + % of results
- High earning potential (bonus portion is unlimited)
- Work with an already profitable business line
- Established team and infrastructure

We are seeking a hands-on Tech Lead / Solution Architect to shape and scale our next-generation iGaming platform. This role blends deep technical expertise, architectural design, and leadership skills to ensure our systems meet the demands of high-volume, real-time, and regulated environments.

Requirements:

• Proven experience in building Monolithic, Microservices, and Event-driven architectures, including decomposition of legacy systems into scalable microservices.
• Designing and implementing high availability (HA), fault-tolerant, and load-balanced solutions for large-scale, high-traffic applications.
• Orchestration Engines: Hands-on experience with workflow orchestration platforms (e.g., Camunda, Temporal) for process automation and distributed workflows.
• Strong expertise in designing scalable database schemas and managing both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) systems with focus on performance optimization and horizontal scaling, Rabbit, Kafka.
• Knowledge of VMware-based infrastructure as well as modern container orchestration platforms (Docker, Kubernetes). Nice to have: Apache Spark, Hadoop.
• Building robust CI/CD pipelines using GitLab CI/CD, enabling continuous delivery and deployment across complex environments.
• Practical development skills in PHP (Laravel, Laravel Octane), Node.js, JavaScript, Next.js, React. 
• Setup and integration of monitoring/alerting systems (Prometheus, Grafana, Kibana, ELK Stack, Sentry) for proactive issue detection and performance analysis.
• Deep understanding of automation-first approaches, infrastructure as code, and collaboration between development and operations.
• Proven ability to lead teams, mentor engineers, and align technical decisions with business goals. Skilled at translating business requirements into efficient technical solutions.
• Experience in using AI technologies

Nice to Have:

• Experience analyzing technical risks and defining mitigation strategies.
• Expertise in building PoC (Proof of Concept) and MVP (Minimum Viable Product) to validate business ideas quickly.
• Familiarity with architectural modeling tools (Lucidchart, Draw.io, C4 Model).
• Experience in multi-region deployments and scaling distributed systems across hybrid environments (cloud + on-premise VMware setups).
• Background in designing mission-critical financial, e-commerce, or enterprise-grade systems with strict SLAs and compliance requirements.

Responsibilities:

• Evaluation and clarification of incoming functional business requirements from customers and business analytics in specification format;
• Creation of technical specifications following functional business requirements;
• Building of services and infrastructure architecture according to technical specifications;
• Control of compliance of new solutions to the general architecture;
• Technical risks evaluation for services performance and infrastructure, and potential solutions development for mitigation;
• Services and infrastructure evolving and optimization;
• Performance, security, and stress testing planning and supervision found vulnerabilities and issues resolving;
• Architecture and technical solutions presentation and discussion with technical Leads and members;
• Supervision of technical solutions compliance to project requirements;
• Maintenance of technical documentation and development regulations;
• Requirements analysis, technical design, scope decomposition, and estimation with the technical teams;
• New projects and services of the company evaluation for compliance with the existing regulations and methodologies;
• Mentor development team members and Senior technical staff in the architecture area;
• Establishment and development of new technological practices for the company.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team!

Who Are We?

We are Welltech — a global company with Ukrainian roots and a powerful mission: to move everybody to start and stay well for life. Today 25.5 million users have trusted Welltech to help them build healthy habits — a testament to the real value our innovative, engaging wellness solutions deliver every day. 🌍

With five hubs across Cyprus, Ukraine, Poland, Spain and the UK and a diverse, remote-friendly team of 700+ professionals, we continue to scale rapidly. Our innovative apps — Muscle Booster, Yoga-Go and WalkFit — empower millions to transform their lifestyles and unlock their personal wellness journeys.

Welltech is where your impact becomes real. And our values clearly attest to that: we grow together, we drive results, we lead by example and we are well-makers.
 

If this looks like you and you thrive in a fast-paced environment, you’ll fit right in at Welltech. Let’s build wellness for millions together.

What We're Looking For

We are looking for a technically-minded and execution-driven CRM Specialist to help scale and support CRM operations across our apps. Reporting to the CRM Operations & Martech Enablement Lead, you will bridge the gap between strategy and technical execution, acting as an enabler for the wider CRM team.

You won’t just be building campaigns – you’ll help build and improve the infrastructure, processes, and systems that make scalable, high-performing CRM possible.

Success in this role means improving CRM stability and deliverability, reducing technical blockers for the team, and helping the CRM function scale efficiently across multiple apps and markets

✨ Key Responsibilities:

• Drive deliverability and inbox placement best practices to maximise open rates and overall campaign performance.
• Act as the main technical point of contact for the CRM team, resolving integration issues, troubleshooting data discrepancies, and ensuring a high level of SLA for internal stakeholders.
• Own and improve CRM infrastructure, integrations, and data flows to create a more stable, diversified, and scalable ecosystem across apps and channels.
• Manage and prioritise the team’s technical backlog, ensuring requests are delivered efficiently and operational blockers are resolved quickly.
• Support and help drive technical CRM initiatives such as new channel rollouts, vendor evaluations, migrations, and system improvements.
• Ensure high standards of campaign QA, data integrity, and system reliability across all CRM initiatives.
• Create and maintain clear, organised documentation, playbooks, and processes to improve team efficiency, consistency, and onboarding.
• Research, evaluate, and propose new tools and AI-driven solutions that can improve automation, operational efficiency, and team performance.

• Collaborate cross-functionally with Product, Engineering, Analytics, and other stakeholders to align on tracking, CRM capabilities, and business priorities.

   

✨ The ideal profile:

• 3+ years of experience in CRM, marketing automation, CRM operations, or similar roles.
• Hands-on experience with CRM platforms such as Braze, Iterable, Salesforce Marketing Cloud, Reteno, or similar.
• Good understanding of CRM infrastructure, including automations, data flows, integrations, and troubleshooting.
• Experience working with Product, Engineering, or Analytics teams to solve technical issues and launch new CRM initiatives.
• Understanding of email deliverability fundamentals, including inbox placement, sender reputation, and list hygiene.
• Strong organisational and project management skills, with the ability to manage multiple requests and priorities.
• Ability to create clear documentation, processes, and playbooks.

• Proactive, collaborative, and solution-oriented mindset.

   

  ✨ Nice to Have

• Experience with APIs, webhooks, or CRM integrations.
• Experience with A/B testing, QA, and campaign troubleshooting.
• Familiarity with SQL, attribution, deep links, or tracking setup.
• Experience in subscription, app-based, or multi-market businesses.

Description

We are looking for an experienced Senior Incident Manager to join our 24/7 Technical Operations team.

You will lead the response to technical outages on our e-commerce platform, coordinating between Engineering, DevOps, and Executive leadership to restore service. When incidents occur you will take responsibility for the end-to-end management and coordination of major and high-severity incidents.

Requirements

Must:

• You’re experienced in managing incidents and crisis situations — calm under pressure, decisive in command, and confident coordinating responses across teams
• You’re an excellent communicator and facilitator — able to produce clear, high‑quality communications suitable for senior stakeholders
• Strong technical troubleshooting capability, with the ability to engage credibly with engineers during complex failures
• You understand the intersections of operations and technology — and are excited by the opportunity to strengthen them across the business
• Ability to translate repetitive incident activity into automation requirements and drive adoption with engineering partners
• Experience working in an a retail environment supporting a large e-commerce platform

Important:

• Availability to work in a 24/7 shift rotation model, including participation in an on-call schedule (approximately 1 week per month), ensuring continuous incident management coverage.

Nice to have:

• ITIL certified (desirable)
• Experience of implementing AI tooling and solutions to enhance the incident management service (desirable)

Job responsibilities

• Take ownership of live incident triage and escalation — assessing impact, setting priorities and coordinating effective responses across teams to meet regulatory expectations
• Lead incident calls and maintain clear, timely communication with stakeholders throughout the incident lifecycle, ensuring accurate documentation and transparent updates through to E2E conclusion
• Run incidents as a decision system, driving clarity on what is known, what is suspected and what action is taken nextFacilitate post-incident reviews (PIRs) that drive genuine improvement — identifying root causes, challenging assumptions and ensuring permanent fixes are delivered and tracked to closure
• Work across our Technical Operations team to coach and mentor other analysts in incident and problem management best practice
• Support operational resilience activities, including scenario testing and crisis management exercises, to strengthen readiness and communication under pressure
• Continuously improve our incident management framework, playbooks and tools — keeping them clear, effective and aligned with best practice
• Build strong relationships across operational, technical, product and customer teams — fostering collaboration and ensuring incidents are managed efficiently and constructively

About the Role

We're looking for a skilled Middle React Developer to join our growing engineering team. You'll take ownership of building and maintaining complex React applications, mentoring junior developers, and contributing to our technical architecture decisions. This role offers the opportunity to work on scalable frontend solutions and grow into a senior position.
 

Key Responsibilities

• Develop and maintain high-quality React components and applications
• Collaborate with product, design, and backend teams to deliver user-facing features
• Conduct code reviews and provide constructive feedback to junior developers
• Optimize application performance and ensure cross-browser compatibility
• Participate in architectural discussions and technical planning
• Debug complex issues and implement robust solutions
• Contribute to documentation and best practices
   

Required Skills

• 3-5 years of professional React development experience
• Strong proficiency in JavaScript (ES6+) and TypeScript
• Deep understanding of React hooks, context API, and state management (Redux/Zustand/Mobx)
• Experience with REST APIs and modern web standards
• Proficiency with Git and version control workflows
• Strong problem-solving and communication skills
• Experience with testing frameworks (Jest, React Testing Library)
   

Nice to have

• Experience with Next.js or other React meta-frameworks
• Knowledge of CSS-in-JS solutions or modern CSS tooling
• Familiarity with GraphQL
• Experience with CI/CD pipelines and DevOps practices
• Open source contributions or side projects demonstrating expertise
   

What We Offer

• Competitive salary based on experience
• Remote or flexible work arrangement
• Professional development opportunities
• Collaborative and innovative work environment
• Career growth path to senior/lead roles

• Project Description:

  Development of monitoring and diagnostics system. It fulfils both local and remote data access and analytics requirement, as well as local and remote troubleshooting purpose.

• Responsibilities:

  Responsible for ensuring the reliability and quality of telemetry‑driven IIoT systems through advanced troubleshooting, manual testing, and protocol‑level diagnostics across edge and cloud environments.
  The L2 Support Engineer / Manual QA Engineer is responsible for second‑line support and quality validation of IoT and IIoT systems handling real‑time telemetry data. The role investigates complex issues escalated from L1, performing root‑cause analysis using logs, metrics, telemetry streams, and monitoring tools. It involves diagnosing problems across edge and cloud environments, often running on Linux‑based systems. The engineer validates fixes and configuration changes before production release and collaborates closely with development, DevOps, and L3 teams.
  In parallel, the role performs manual functional, integration, and regression testing across UI, API, and backend layers. A key responsibility is validating end‑to‑end data flows from devices and gateways through brokers and backend services to dashboards and reports. The engineer ensures data accuracy, correct aggregation, timestamp alignment, and proper resolution in time‑series data.
  The role requires hands‑on work with industrial and IoT protocols such as Modbus and MQTT, including validation of payloads, connectivity, and reconnection behavior. It also involves using monitoring and diagnostic systems to detect latency, data loss, or anomalies in real‑time systems. Overall, the role ensures system reliability, data quality, and observability while supporting continuous improvement across support and QA processes.

• Mandatory Skills Description:

  Experience as an L2 Support Engineer and/or Manual QA Engineer
  Strong experience with:
  Telemetry data and time‑series data
  Industry Monitoring and diagnostic platforms or Control systems
  Edge and Cloud service experiences
  Hands‑on knowledge of Modbus, MQTT or similar IIoT/industrial protocols
  Strong manual testing experience (UI, API, backend)
  Strong troubleshoot experiences to analyze logs, metrics, and protocol‑level issues
  Understanding of IIoT architectures and data pipelines
  Experience with databases (SQL / NoSQL / Time Series)
  Linux knowledge

• Nice-to-Have Skills Description:

  - AWS Green Grass
  • CI/CD (Jenkins)

• Languages:
  • English: B2 Upper Intermediate

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a SERM Manager to join our team!

Requirements:

• Basic knowledge of SEO and understanding of search engine optimization principles;
• Experience working with forums and discussion platforms (Quora, Reddit, etc.);
• Knowledge and basic skills in using tools such as Ahrefs, Google Alerts, SE Ranking, Google Analytics, and Google Sheets;
• Basic skills in content analysis and preparing recommendations for its improvement.
  
  Responsibilities:
• Tracking mentions of the company and brand in search engines, social networks, blogs, and news resources;
• Searching for negative reviews, comments, and articles on the web;
  Analysis and evaluation of search engine rankings for key brand queries;
• Market analysis for project launches;
• Strategy development and planning;
• Monitoring results and reporting;
• Work on removing negative content from search engine results pages;
• Creating accounts on platforms;
• Managing forum activity and purchasing accounts.
  
  Our benefits to you:
• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
  Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Ми — амбітний стартап, що будує головну глобальну точку входу у світ штучного інтелекту. Наша екосистема об’єднує чотири ключові напрямки:

• AI Events: Найбільший агрегатор профільних подій.
• AI Education: Платформа для навчання та апскілінгу.
• AI Job Board: Майданчик для кар’єрного росту в індустрії.
• AI Spot: Ексклюзивний каталог експертів та сервісів.

• Запуск та масштабування: Самостійне налаштування перших гіпотез воронок, запуск рекламних кампаній та email-ланцюжків. Після відпрацювання гіпотез — делегування та управління командою.
• Стратегічний фундамент: Глибокий аналіз ЦА (портрети, болі, потреби), розробка позиціонування проекту  та вміння працювти з сегментацією клієнтів
• CRO & Funnel Building: Оптимізація конверсії сайту та побудова складних воронок (TOF/MOF/BOF) з циклом продажу 3 місяці+. Вміння писати ТЗ на створення Landing Page
• Affiliate & CRM: Робота з афіліат-моделями та глибока сегментація бази для Cross-sell/Upsell через розсилки.

We are seeking an experienced and talented Lead Machine Learning Engineer

Innovecs is a global digital transformation tech company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Software & Hightech, and Gaming.
For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking and won gold at the Employer Brand Management Awards.

Our value to you: 

• Flexible hours and remote-first mode
• Competitive compensation
• Complete Hardware/Software setup – anything you need for work
• Open-door culture, transparent communication, and top management at a handshake distance
• Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
• Access to our learning & development center: workshops, webinars, training platform, and edutainment events
• Virtual team buildings and social activities 
          

If you feel like you’re the perfect match for this role, drop us your CV! 

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us!

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

Requirements

• BSc degree in Computer Science, Data Science, Statistics, or a related field. A Master's degree is a plus,
• At least 5 years of relevant work experience in machine learning, data science, or a related field,
• At least 1–2 years of experience in a technical leadership, team lead, or mentoring capacity,
• Proficiency in Python and SQL/NoSQL (Cassandra, MongoDB) for quantitative analysis, modeling, and data manipulation,
• Knowledge of cloud technologies such as AWS Sage Maker and MLOps practices and tools (e.g., MLFlow, KubeFlow),
• Knowledge of basic data structures and algorithms and OOP,
• Experience with Big Data Analytics and tools (e.g., Elasticsearch, Spark, Airflow) for data analysis and visualization,
• Familiarity with model deployment, MLOps practices, and the lifecycle of machine learning models,
• Familiarity with model and application monitoring tools (e.g., Evidently.ai, NewRelic),
• Strong communication, leadership, problem-solving, and stakeholder management skills,
• Strong analytical skills and experience working with large volumes of data,
• A strong desire to continuously learn, improve, and stay updated with the latest technologies and trends in AI/ML,

• Upper Intermediate English level, with excellent communication skills to effectively collaborate with both technical and non-technical teams.

   

Responsibilities

• Lead and mentor a team of ML engineers, providing technical direction and supporting team growth,
• Own the end-to-end development and delivery of ML solutions, from problem framing and experimentation to production deployment and monitoring,
• Analyze large, complex data sets to translate them into actionable insights,
• Design and review ML architectures, data pipelines, and MLOps workflows,
• Perform the preparation and preprocessing of both structured and unstructured data to ensure model accuracy and effectiveness,
• Design, develop, implement, and test both descriptive and predictive ML models, focusing on quality, accuracy, and consistency,
• Convert data into meaningful insights and present information using advanced data visualization tools and techniques,
• Deploy models into production environments and be responsible for model management (MLOps),
• Ensure best practices in model development, deployment, observability, CI/CD, and production support.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Olha Saifutdynova, Support Team Lead at Headway Inc, we’re looking for a Support Agent to join our team of superstars transforming the EdTech industry.

What product will you be working on?

You’ll be working with one of Headway Inc’s products, contributing to a seamless user experience by connecting user needs with product improvements.

Why this is exciting:

• An opportunity to redefine support: shifting from manual work to scalable, AI-powered systems.
• A high-ownership environment where your ideas influence processes and decisions.
• A team that values proactivity, systemic thinking, and openness to feedback.
• Space to experiment, optimize, and build solutions instead of repeating routines.

What you’ll do:

• Handle complex user cases that require empathy and deep product understanding rather than templated responses.
• Work in synergy with AI tools: monitor response quality and continuously improve automation.
• Audit and improve support processes: identify inefficiencies and initiate scalable solutions.
• Act as a bridge between users and the product team by surfacing insights and recurring issues.
• Proactively detect anomalies or spikes in user requests and help mitigate risks early.

You’ll be a great fit if you:

• Understand that support is not just communication, but a key business function.
• Have strong analytical and systemic thinking skills.
• Take ownership and proactively initiate improvements.
• Are comfortable working with data, forming hypotheses, and making data-informed decisions.
• Are open to feedback and not afraid to challenge the status quo (constructive rebellion).
• Have some experience in support or related fields (years of experience are less important than mindset).
• Communicate confidently in English (Upper-Intermediate and higher).
• Prefer automating repetitive work rather than doing it manually.

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine.

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

• буде плюсом досвід у Customer Support / Live Chat;
• базове розуміння специфіки онлайн-казино / беттінгу;
• розуміння процесів: депозити, виводи, бонуси, верифікація;
• вміння працювати з кількома чатами або кейсами одночасно;
• уважність до деталей та акуратність у роботі з даними;
• досвід роботи з великим потоком звернень;
• навички роботи з CRM / HelpDesk системами;
• грамотна письмова комунікація;
• стресостійкість, клієнтоорієнтованість і відповідальність;
• готовність працювати у змінному графіку;
• англійська на рівні A2–B1.

• спілкування з клієнтами через чат та електронну пошту;
• оперативне опрацювання звернень та допомога у вирішенні поточних запитів;
• надання інформації щодо депозитів, виводів, бонусів, верифікації та статусу акаунта;
• перевірка даних клієнтів, транзакцій і статусів профілю;
• фіксація звернень та оновлення інформації в CRM / HelpDesk системах;
• збір і аналіз інформації для кращого розуміння потреб користувачів;
• побудова довгострокових і позитивних відносин із клієнтами через якісний сервіс.

• досвід роботи в iGaming / онлайн-казино / беттінгу;
• досвід у середовищі з високим навантаженням;
• досвід роботи у денних і нічних змінах;
• стабільні KPI-показники на попередньому місці роботи;
• бажання розвиватися та рости всередині компанії.

• формат роботи: 24/7 support;
• графік 3/2, денні та нічні зміни:
  • 07:00–15:00
  • 15:00-23:00
  • 23:00-7:00
  • 2 вихідних
• погодинна оплата:
  • денна зміна — 2.5 USD/год
  • нічна зміна — 3.5 USD/год
• бонус до 20% від базової оплати залежно від KPI;
• стабільні виплати;
• структуровані процеси та чіткі KPI;
• підтримка й навчання на старті;
• можливість кар’єрного зростання.
  
  

• курси англійської;
• підтримка психолога за потреби;
• можливість навчання та розвитку всередині компанії;
• оплачувана відпустка;
• додатковий вихідний у день народження, щоб провести цей день із близькими;
• дружня команда, яка підтримає на етапі адаптації та в подальшій роботі.
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