Jobs at Djinni

RichAds is a global advertising network for performance marketers. Starting three years ago under the name RichPush, we have become one of the leading traffic sources in the affiliate marketing niche.

RichAds is part of Ultralab - a community of like-minded people and an environment for birthing new projects. At Ultralab, we support creativity and entrepreneurship.

We’re now looking for a strong Head of Media Buying (Gambling/iGaming) — someone who not only knows how to drive traffic but also how to build processes, lead a team, and deliver results. We already have a team of media buyers, proven traffic sources, and readiness for scaling — now we need someone to take the lead.

Your Responsibilities:

• Lead a team of 3–5 media buyers (with potential to grow): from hiring and onboarding to daily motivation and performance reviews.
• Build and optimize the team’s workflow: processes, KPIs, quality control, and performance tracking.
• Oversee the launch and scaling of ad campaigns (mainly Facebook Ads, but we’re open to new channels).
• Analyze and optimize funnel performance to increase ROI.
• Manage communication with affiliate managers, account providers, trackers, anti-detect tools, and other key partners.
• Take full ownership of results: budget, profit, and team efficiency.

What We’re Looking For:

• 2+ years of experience as a Team Lead or Head of Media Buying in the Gambling/iGaming vertical.
• Proven successful cases and readiness to present them.
• Deep understanding of the media buying funnel and processes from A to Z.
• Strong hands-on experience with Facebook Ads. Knowledge of other channels (Google, TikTok, push, native, etc.) is a plus.
• Solid understanding of GEOs: CIS, Tier-1, LATAM, Asia, Europe, with a focus on Russian-speaking audiences.
• Process- and team-building skills: hiring, onboarding, metrics, and scripting.
• Experience working with trackers, spy tools, proxies, and anti-detects.
• Ability to work independently, make decisions, and take ownership.

If you’re ready to grow with us — join the team!

Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We are currently seeking an ideal Event Specialist to organize and execute various events while collaborating with teams to ensure successful outcomes.
 

Responsibilities:

• Organize and execute events, including conferences, partner events, and internal company gatherings.
• Coordinate logistics for exhibitions and stands at various conferences.
• Collaborate with cross-functional teams to understand event requirements and ensure objectives are met.
• Manage budgets, timelines, and resources to deliver successful events.
• Develop and maintain relationships with vendors, venues, and stakeholders.
• Utilize feedback and data to improve event execution and attendee experience continuously.
• Support marketing efforts by promoting events through various channels.

Requirements:

• Minimum of 2 years of experience in event management or a PR/Event Coordinator role.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and event planning software.
• Ability to work well under pressure and adapt to changing circumstances.
• A creative mindset with attention to detail.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

SoftPeak is looking for a part-time UX&UI Designer with a strong eye for detail, a user-first mindset. 
You’ll be working on custom web and mobile applications for startups and SMBs across different industries.

 

Requirements:

• 3+ years of commercial experience in UX&UI Design
• English level B2+
• Strong portfolio showcasing web and mobile app design
• Proficiency in Figma (components, design systems, prototyping)
• Ability to create user flows, wireframes, mockups, and interactive prototypes
• Understanding of usability principles and user-centered design
  
   

Responsibilities:

• Collaborate with clients and product wwners, Developers to create UX&UI Design of mobile and web applications;
• Design user interfaces for mobile and web platforms in Figma
• Translate business goals and technical constraints into clean, user-friendly designs
• Conduct UX research and support usability improvements throughout product iterations
• Present design concepts to clients and internal teams, explaining the rationale behind design decisions
  
   

Our next steps:

1. Please share your resume and porftolio;
2. Our recruiter will reach out if your experience matches our needs;
3. Online interview with our team
4. Final feedback and decision
5. Welcome to the team!

Work side by side with a tech founder. Learn, grow, and help build something meaningful.

We’re a fast-moving, ambitious team passionate about solving real-world problems with smart, effective tools. We’re looking for a part-time Assistant to the CEO — a proactive and organized individual ready to take on a variety of tasks and support operations behind the scenes.

This is a unique opportunity to gain hands-on experience in a growing tech company, work closely with a founder, and develop a strong understanding of how a modern startup functions from the inside.

What You’ll Do:

- Assist the CEO with daily tasks across operations, content, and light sales

- Draft outreach emails and client communications

- Review sales calls and summarize takeaways in Notion

- Conduct research to support strategy, sales, and product development

- Connect and configure lead forms with CRMs like Pipedrive

- Keep internal tools and docs organized (Slack, Notion, Asana, Google Sheets)

What We’re Looking For:
- Independent, trustworthy, and highly organized

- Strong written English (B2 level or higher)

- Comfortable with tools like Google Sheets, Figma, Asana, Slack, Notion, ChatGPT (o3), Gemini 2.5

- Experience or interest in AI, startups, and emerging tech

- Familiar with prompt engineering and using AI tools to boost productivity

Our client is a globally respected leader in maritime security, with a spotless legacy of safeguarding lives, vessels, and global trade. They’ve been at the forefront of vessel protection, port and offshore security, anti-piracy efforts, and the fight against drug trafficking - delivering precision-driven solutions in some of the world’s most demanding environments.

Now, they’re embarking on an exciting new chapter - building a next-generation API system that will unify and streamline critical data flows across their operations. This project will form the backbone of a smarter, faster, and more secure infrastructure, empowering frontline teams with the tools they need to act decisively and efficiently.

If you're passionate about using technology to solve real-world challenges and want to be part of a purpose-driven initiative with global impact, we’d love to hear from you.

Requirements:

- 6+ years in product management, preferably within API development or SaaS solutions.
- Strong ability to define products from the user experience backwards.
- Proven track record in leading complex product development in a fast-paced environment.
- Deep understanding of Agile methodologies and product lifecycle management.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and stakeholder management skills across technical and business teams.
- Proficiency in project management tools.
- Upper-intermediate English is needed for effective collaboration with international teams.

Responsibilities:

- Develop and drive product strategy aligned with user and market needs.
- Define, prioritise, and oversee the development of API features, ensuring smooth integration with internal and external systems.
- Lead and manage the product lifecycle from concept to launch, collaborating closely with engineering, design, and business teams.
- Conduct thorough market research to identify trends, opportunities, and competitive insights in maritime security.
- Gather user feedback and data-driven insights to refine and enhance API functionality.
- Ensure timely project execution within scope, budget, and technical feasibility.
- Foster innovation within the R&D team, encouraging experimentation with new methodologies and technologies.
- Mentor and influence future product management hires, setting best practices and product standards.

Would be a plus

- Experience working across multiple companies with diverse tech stacks.
- Background in product management for web applications.
- Prior exposure to maritime security, cybersecurity, or big data products.

Welcome to Improvs — the company that makes IT magic happen! 

We are a team of like-minded individuals who are always one step ahead, implementing the hottest technologies. We need an expert, and we believe You could be the key to our mutual success.

Requirements:

• Proven experience with Three.js (portfolio required!)
• Knowledge of JavaScript (ES6+); TypeScript is a plus
• Experience with React and/or Vue.js
• Understanding of WebGL and skills in 3D graphics optimization
• Confident knowledge of HTML5 and CSS3 in 3D context
• Technical English for reading documentation
   

Responsibilities:

• Creating interactive 3D scenes and graphical elements for websites using Three.js and WebGL
• Integrating 3D elements into the frontend (React or Vue)
• Optimizing 3D scenes: improving performance, reducing model and texture size
• Working with HTML/CSS inside the 3D environment (UI components, overlays, etc.)
• Collaborating with other team members to achieve project goals
   

Skills & Technologies:

• Three.js, WebGL
• JavaScript (ES6+), TypeScript (preferred)
• React or Vue.js
• HTML5 / CSS3
• Optimization of 3D scenes
• Git, CI/CD

• Technical English

   

We offer:

• Employee care: Paid vacations and 100% paid sick leave. Unlimited career growth opportunities.
• Comfortable conditions: Preferred work format (remote, hybrid, office). Flexible work schedule. Employment in a way that suits you.
• Expert and friendly team: Healthy relationships among people. Adequate management. The opportunity to enhance your skills with a strong team.
• Corporate events: We believe in taking breaks from work, so we organize team-building events and business trips for professional development.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Pavlo Orlenko, Head of Product Marketing at Headway by Headway Inc, we’re looking for a Product Marketing Manager to apply their growth leadership and drive measurable improvements in CR and LTV on a product with a multi-million user base.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join a cross-functional Product Marketing team that lives at the intersection of marketing, product, and analytics — creating sustainable growth through a structured flow of A/B testing.

The challenge you’ll take on:

Your main challenge in this role is to implement a full-funnel growth strategy and attract new audiences. You'll be responsible for building complex onboarding and paywall concepts, personalizing offers, and implementing hybrid monetization for different user segments — all to directly impact revenue through key proxy metrics like CR and LTV.

This job is perfect for you if you:

• Are ready to own app marketing and directly impact business growth.
• Want to work in a fast-paced environment, where ideas from a brainstorm move quickly into A/B test validation and execution within the same sprint.
• Focus on goals and execution, supported by a strong team: UX researcher, product analyst, and market intelligence specialists dedicated to growth and data.
• Think in experiments. We follow a Double Diamond A/B testing flow with structured solution-building, hypothesis validation, and broad ideation.

• Want to grow inside a product ecosystem, where experienced PMs and cross-team collaboration speed up learning and impact.

   

What will you do:

• Work on the main value delivery funnel, hybrid monetization, activation, and AI/ML monetization.
• Set the team direction — we don’t hand down ready-made plans, so you’ll shape your own vision and lead the team toward shared goals.
• Work with hypotheses as part of a product-driven team deeply involved in the full process.
• Build the roadmap and define the A/B testing timeline.

• Focus on meaningful, high-impact changes — not one-screen optimizations.

   

What do you need to join us:

• 2–3+ years as a Product Marketing Manager or Growth Manager.
• Experience in app monetization and successful implementation of various monetization mechanics with measurable impact on revenue through improvements in both CR and LTV.
• No fear of executing without full confidence — but the ability to build that confidence by digging into all available data for proper prioritization and hypothesis validation.
• Hands-on experience in close, day-to-day collaboration with UX specialists, analysts, and engineers.
• Deep understanding of funnels and hybrid monetization.
• Understanding of how analytics, marketing, and product come together to drive growth.

• Alignment with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Client-Facing Project Manager (Account Ownership Focus)

Remote | Full-time

We’re looking for a Project Manager who is ready to step into a hybrid role combining project delivery oversight and account ownership. You’ll lead long-term client relationships and grow business value while enabling your team — including existing PM Assistants — to scale delivery operations efficiently.

This role is ideal for someone who thrives in trusted client partnerships, understands the balance between delivering health and financial outcomes, and is eager to take ownership of business growth on a key account.

Responsibilities

• Act as the main point of contact for a key international client
  
   
• Drive delivery health: stability, on-time releases, and client satisfaction
  
   
• Identify and act on opportunities to increase revenue and efficiency
  
   
• Enable and mentor PM Assistants to take over day-to-day operations
  
   
• Track and report on project margin, risks, and delivery performance
  
   
• Facilitate regular strategic check-ins with both the client and internal team
  
   
• Maintain visibility without micromanaging — empower the team while staying in control
  
   

Requirements

• 3+ years of experience in project management or client delivery roles
  
   
• Proven experience working directly with international clients
  
   
• Strong delegation and mentoring skills
  
   
• Understanding of financial metrics such as revenue, margin, and scope impact
  
   
• Experience managing distributed teams (developers, QA, designers)
  
   
• Proficiency with Jira, Confluence, and Google Workspace
  
   
• Fluent English (B2+/C1) — confident in strategic conversations
  
   
• Proactive, structured, and emotionally resilient
  
   

Nice to Have

• Experience in account management or upselling within delivery roles
  
   
• Background in managing multiple projects in parallel
  
   
• Interest in product thinking and improving delivery models
  
   
• Exposure to tools like dashboards, reporting automation, or low-code platforms

Interview Process

1. Intro call with recruiter (30 minutes)
   
    
2. Practical interview (up to 60 minutes)
   
    
3. Final interview (up to 45 minutes)
   
    
4. Offer
   
    

We Offer

• Remote-first environment with flexible working hours
  
   
• Mentorship and learning opportunities
  
   
• Competitive compensation
  
   
• Cashback programs for learning, coworking, power backup, and wellness
  
   
• Legal and equipment support, fun online activities, and a friendly team

Twist Robotics is a large team developing hardware and software solutions in the military-tech sector to strengthen Ukraine’s defense capabilities. Among our public products are the UAV mission simulator “Obriy” and the “Saker Scout” drone, which has been successfully operating on the front lines for over two years.

We are looking for an Embedded C++ Developer to help us further develop and improve our defense technologies. The role will involve more software development than hardware and the work will be related to drones of various types and their components. Overall, this position offers direct involvement in building solutions that truly make a difference - both for the front line and our team.

Key responsibilities:

• developing, optimizing, and maintaining C/C++ software for embedded Linux systems;
• performing tasks related to the Linux kernel and kernel modules;
• supporting and configuring custom Linux builds;
• participating in the architecture design of embedded solutions (bootloader, peripherals);
• collaborating with cross-functional teams, managers, and manufacturing.

Requirements:

• 4+ years of commercial experience with C/C++ (versions 14/17);
• experience with the Linux kernel (modules, drivers) and system integration (U-boot, systemd, BusyBox);
• understanding the principles of Embedded systems architecture;
• experience in creating Linux builds (Yocto or Buildroot);
• debugging skills (GDB, perf, etc.);
• understanding of network protocols (TCP/IP, UDP) and experience with networking in embedded systems;
• knowledge of OOP principles, programming patterns, the C++ memory model, and multithreaded development;
• knowledge of STL and experience working with Qt5, CMake, Docker, and Git;
• scripting in Bash;
• basic knowledge of Python.

Will be an advantage:

• experience with media libraries: GStreamer, ffmpeg;
• experience with computer vision libraries like OpenCV.

We offer:

• the opportunity to apply your skills and experience to strengthen Ukraine’s defense capabilities;
• exciting work at the forefront of technology development, where independence and initiative are valued;
• comfortable working conditions and a competitive salary;
• relocation support to Lviv (if needed);
• paid vacation, sick leave, and other social benefits in accordance with labor law;
• reservation from mobilization.

Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly efficient and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivatives, and cryptocurrencies, we also offer Forex, robo-advisory, and mortgage solutions.

Since 2012, we have collaborated with the client to develop innovative and cutting-edge digital solutions that enable customers to achieve their investment goals. Our solutions are continually evolving, transitioning into atomic microservices and self-contained systems.

We are seeking a responsible and proactive developer who will help enhance our products.

• Responsibilities:

  Develop new applications
  Implement new features for existing products
  Write unit and integration tests
  Participate in Scrum events with the client

• Mandatory Skills Description:

  At least 1.5 years of proven experience as a Software Developer
  Strong knowledge of Java Core and Java 8-17 features
  Solid understanding of OOP/OOD principles and design patterns
  Experience with unit testing frameworks (e.g., JUnit, Mockito)
  Familiarity with the Spring Framework, especially IoC
  Experience with RESTful services
  Proficiency with distributed version control systems
  Willingness to learn and work with ReactJS, Redux, TypeScript, HTML, and CSS

• Nice-to-Have Skills Description:

  Bachelor's or Master's degree in Computer Science or Computer Engineering
  Experience with ReactJS, Redux, TypeScript, HTML, and CSS
  Familiarity with Docker
  Experience using Unix/Linux systems
  Knowledge of SQL and any RDBMS (Oracle is a plus)

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products for the iGaming industry. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.
 

We are looking for an Senior DevOps Engineer to join our team.

Requirements:

- 6+ years of relevant experience;
- AWS Cloud (EKS, ECR, EC2, IAM, RDS, EBS, EFS, VPC, S3);
- oVirt or KVM experience;
- Kubernetes(EKS), HELM Chart;
- IaC (based on Terraform, git), GitOps;
- Proven experience with maintaining and updating an on-premise environment, as well as deploying to it;
- Monitoring (Grafana, Prometheus, Tempo, Loki);
- Programming skills: Bash or Python;
- Linux (CentOS 8.x-9.x, Debian 11+) installation, configuration and administration;
- Knowledge of MQ systems(NATS/Kafka);
- Working with Nginx web servers;
- English: intermediate or above.

Will be a plus:

- Experience with CI/CD Pipelines: (e.g., Jenkins, GitLab CI, GitHub Actions) with security integrations (SAST, DAST).
- Participation in security incident response (e.g., using SIEM tools like Splunk or ELK) or post-mortem analysis.
- Writing scripts (Python, Bash) to automate vulnerability scanning or monitoring.

Responsibilities:

- Automation Scripting: Develop and maintain scripts using Python, Bash, - - Ansible, and Terraform to enhance operational efficiency.
Security Integration in CI/CD: Embed security practices into CI/CD pipelines, implementing tools and methodologies such as SAST, DAST, SCA, and secret detection.
- Vulnerability Assessment: Conduct regular vulnerability scans utilizing tools like Sysdig, Falco, and Trivy, and provide actionable remediation recommendations.
- Compliance and Auditing: Ensure cloud environments adhere to security standards and regulatory requirements, including ISO 27001 and best practices for AWS, Azure, and GCP.
- Infrastructure Management: Oversee and maintain the stability and security of services within cloud infrastructures.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, PIN-UP team clubs for movie / book / pets lovers, etc
🎳Other benefits could be added based on your location

We are looking for an experienced Manual QA who will play a crucial role in ensuring the quality of our software products through rigorous testing processes.

Responsibilities:

• Conducting thorough regression testing to ensure that new features and enhancements do not negatively impact existing functionalities;
• Creating comprehensive test cases based on specifications and execute them to identify and report defects;
• Working closely with the development team to understand requirements and provide timely feedback on issues;
• Maintaining detailed test documentation, including test plans, test cases, and test reports;
• Identifying, documenting, and tracking defects through their lifecycle using a bug tracking system;
• Communicating with cross-functional teams and stakeholders to ensure a clear understanding of testing objectives.

Requirements:

• At least 1 year in manual software testing;
• English level at least B1 level;
• Strong and commercial experience in regression testing (experience with other manual testing ways would be a plus);
• Analytical skills to analyze requirements and identify potential areas of risk;
• Details-oriented to catch and report even the smallest defects;
• Excellent communication skills and proactive approach.

We offer:

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Bonus system;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• 1st interview with the Recruiter;
• Technical interview with the Squad Lead;
• Practical Assignment (optional, depending on the Squad Lead's decision after the tech interview)
• Job offer.

Axisbits is looking for a Senior UX/UI Designer who loves turning complex workflows into clear, easy‑to‑use interfaces. You’ll shape CRMs, data‑rich dashboards, and other SaaS products that professionals rely on every day. If you enjoy mapping intricate user flows, thinking in systems, and crafting polished interfaces for power users, we’d love to meet you.

What you will do

• Design full user journeys, wireframes, and clickable prototypes for complex systems.
• Create clean user interfaces that respect user roles and business rules.
• Suggest UX ideas when requirements are not complete.
• Build design systems (tokens, components) when needed.

• Work closely with the design lead, project managers, and developers.

   

What we expect

• 4+ years in UX/UI design.
• Experience with web apps that use tables, charts, or other complex data (CRM, B2B, SaaS).
• Strong Figma skills (auto‑layout, components, variables, Dev Mode).
• Analytical thinking and the ability to work on your own.

• English: good writing; speaking is a plus.

   

Our tools and process

• We design in Figma.
• Tasks live in Productive (we will guide you if it’s new for you).
• Requirements are stored in Notion.

• We communicate in Slack.

   

Hiring process

1. CV & portfolio review — if your profile fits, we contact you.
2. Test task — a small practical task (~4 hours).
3. Interview with the design lead — discuss your skills and past projects.
4. Final interview with the CTO — talk about teamwork and vision.

The whole process usually takes about a week.

What we offer

• Competitive salary.
• Friendly and creative team.
• Many projects and room for growth.
• 100% remote work.
• Managers who respect your work.
• Probation period: 3 months.

• After 4 months: 15 working days of paid vacation.

   

Why work with us

If you’re looking for an exciting and challenging career, working at Axisbits is a great option. We, as a tech company, are always at the forefront of new developments and innovations, so you’ll have the opportunity to work on cutting-edge projects that will make a real difference in the world. And since technology is constantly evolving, you’ll never stop learning new things.

Plus, we are very forward-thinking when it comes to employee benefits so that you can expect a good salary, flexibility, and plenty of opportunities for professional growth. If you want to be part of something special and help shape the future of technology, working at Axisbits is definitely the way to go.

Junior Customer Support Representative (Entry-Level)

We are looking for a motivated and detail-oriented Junior Customer Support Representative to join our team. This is an excellent opportunity for final-year students or individuals at the beginning of their career path. Previous experience in customer support is a plus, but not required — we provide training and support to help you succeed.

In this role, you will assist English-speaking clients by responding to their inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities:

• Communicate with customers in a professional and timely manner, identifying their needs and providing helpful responses
• Assist in resolving product or service-related issues by following clear processes and using internal tools
• Work with client data to provide accurate answers and helpful suggestions
• Handle client concerns with empathy and professionalism
• Collaborate with teammates to achieve common goals and ensure smooth service delivery
• Maintain high quality and accuracy in handling customer requests and updates

Nice to have:

• Any previous experience in customer service or support roles
• Interest in fintech products or services

Requirements:

• B2 level proficiency in written and spoken English
• Basic computer literacy and ability to learn digital tools quickly
• Strong communication and problem-solving skills
• Attention to detail and good time management
• Reliable internet connection suitable for remote work

We offer:

• Compensation for private entrepreneur tax expenses in Ukraine
• Support with setting up and maintaining private entrepreneur status
• 8 paid sick leave days per year
• 160 paid vacation hours per year
• Medical insurance after the probation period
• Reimbursement for professional courses and language learning
• Compensation for gym membership or sports equipment

We are looking for a Machine Learning Engineer to help us deploy, configure, and optimize Mistral 7B, integrate it into our services, and implement Retrieval-Augmented Generation (RAG) for database interactions.

Key Responsibilities:

• Configure and optimize Mistral 7B for business tasks (fine-tuning, quantization, performance optimization).
• Assess required computational resources, select the optimal infrastructure for model deployment (on-premise or cloud), and analyze cost efficiency.
• Implement RAG to integrate models with vector databases.
• Orchestrate interactions between multiple ML services (e.g., one model generates tags, and another validates task descriptions).
• Develop a service for interacting with the model (API for predictions, model management, integration with our application).
• Optimize model performance for real-world usage.

Requirements:

• Experience with LLM models (Mistral 7B, GPT-3/4, LLaMA, Claude, Falcon, Bloom, etc.).
• Understanding of Retrieval-Augmented Generation (RAG) and model integration with databases.
• Hands-on experience with fine-tuning and dataset preparation/annotation.
• Experience with vector databases (Pinecone, Weaviate, FAISS).
• Strong proficiency in Python and libraries like PyTorch, TensorFlow, Hugging Face, and LangChain.
• Experience in evaluating and optimizing infrastructure for AI deployments.
• Experience in developing APIs for integrating AI models into business processes.

We offer:

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Bonus system;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• 1st interview with the Recruiter;
• Technical interview with the Squad Lead;
• Job offer.