Jobs

Location: Warsaw, Poland / Kyiv, Ukraine
Format: Full-time (on-site)
Type of contract: B2B / Ukrainian FOP
Department: Email Marketing 
Seniority: Middle-Senior

🧠 About Us
At EPC Network, we’re not just a digital marketing company; we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.

We believe our Team is the foundation of our success, and now we’re looking for a Senior Email Marketing Manager to join our Email Marketing!

🎯 Job Description
As a Middle-Senior Email Marketing Manager, you’ll fully own newsletter growth, engagement, and monetization across a high-volume, performance-driven portfolio.

This role is for someone who treats newsletters as a revenue channel, not just a publishing task. You’ll work closely with authors, AI writers, designers, and monetization partners to ensure every send is optimized for opens, clicks, and revenue while maintaining strong editorial quality.

🔧 Key Responsibilities

Email & Newsletter Performance Ownership

• Own end-to-end newsletter strategy, publishing, and optimization
• Optimize subject lines, preheaders, layouts, CTAs, and content flow
• Maintain consistent, high-quality publishing schedules across all newsletters
• Review, QA, and approve all outgoing content before sending
• Ability to oversee daily sends across 15–20 newsletter publications within a structured operational system

Monetization & Advertising Optimization

• Integrate ads natively within newsletters to maximize CTR and revenue
• Test ad placements, formats, and messaging without harming reader trust
• Analyze performance and continuously improve monetization strategy

Scaling & Team Collaboration

• Collaborate closely with writers, AI tools, designers, and growth teams
• Build repeatable processes, guidelines, and quality standards
• Provide weekly performance insights and improvement recommendations

📌 Requirements

• Strong experience in email marketing
• Deep understanding of email performance metrics: open rate, CTR, conversions, revenue per send
• Hands-on experience managing multiple email campaigns at scale
• Comfortable using AI tools in daily workflows
• Strong editorial and layout instincts (formatting, hierarchy, readability)
• Excellent organization and ability to manage 15–20+ newsletters simultaneously
• Strong QA mindset with zero tolerance for broken links, typos, or formatting errors
• English level: B1 or higher

🤝 What it means to be part of our Team

Your professional and personal development:
🙋 Multinational and intercultural experience
📚 Corporate library
💪 A world-class team to work with
🎓 Growth opportunities
💻 Cutting-edge frameworks and technologies

Well-being:
💰 Competitive salary
🎳 Plenty of engaging team-building and social events
🎁 Bonuses according to the policy
🏖️ 21 paid vacation days & 14 paid sick leaves
🧘 Work-life balance

Working environment:
🏢 Cozy offices in Warsaw and Kyiv are available for you whenever you need them
🥪 Coffee, tea, sweets, fruits, and more snacks
🧐 Adequate teammates

💌 Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team.
If that sounds like you — we’d love to hear from you!

Please make sure to include your Telegram nickname in the cover letter.

We kindly ask you to submit your CV in English.

 

Diamond, please, call out! We are waiting for you 💎

About the Role

For our client, we are looking for an experienced Senior Database Systems Engineer to join the engineering team and contribute to the development of core analytics products. In this role, you will design and build advanced database features, develop tools and extensions for PostgreSQL, and work on high-performance analytical systems.

You will play a key role in developing and improving the analytics product ecosystem, including WarehousePG (WHPG), Postgres Analytics Accelerator (PGAA), as well as related extensions, migration tools, monitoring systems, and performance optimizations.

This role is ideal for engineers who enjoy working close to the database engine, optimizing complex systems, and solving challenging performance problems.

Responsibilities

• Design and develop database features, extensions, and tools for PostgreSQL-based systems.
• Contribute to the development and evolution of core analytics products, including WHPG and PGAA.
• Implement new features and performance improvements within the database ecosystem.
• Review and improve code contributions from other engineers to maintain high quality standards.
• Write and maintain regression tests for bug fixes and newly implemented features.
• Investigate and resolve complex database, network, and system-level issues.
• Work with CI/CD pipelines to ensure smooth integration, testing, and deployment of software.
• Collaborate with engineers and product teams to improve system reliability, scalability, and performance.

Requirements

• 5+ years of experience in database development or systems-level software engineering.
• Strong expertise in at least one systems programming language such as C, C++, Rust, or Go.
• Solid understanding of computer science fundamentals including algorithms, operating systems, and data structures.
• Experience developing and debugging software in Linux environments.
• Hands-on experience with database performance optimization.
• Strong analytical and problem-solving skills when working with complex systems.
• Good written and verbal communication skills.

• Upper intermediate English 
   

  Nice to Have

• Experience with distributed databases or MPP systems such as Greenplum.
• Experience with analytical engines or frameworks such as Spark, DataFusion, or DuckDB.
• Familiarity with distributed query optimizers such as Orca.
• Understanding of PostgreSQL internals.
• Experience working with machine learning libraries or ML-related data processing.
• Experience with GitHub Actions or other CI/CD automation tools.
• Prior contributions to open-source database projects.

What We Offer

• Fully remote work.
• A professional, supportive, and friendly team.
• Long-term employment with competitive compensation, based on experience.
• Continuous knowledge sharing with engaged co-workers.

We present an engaging opportunity to explore and work with various technologies beyond ChatGPT prompts. You’ll have the flexibility to transition between teams, enabling you to contribute to diverse projects, including complex LLM training pipelines, 3D generative AI, diffusion models, and multimodal edge ML.

Our team comprises experts in the foundational elements of next-generation AI systems, encompassing multimodal inference, generative reasoning, and robust training pipelines. We also maintain an in-house GPU cluster, providing resources for interacting, training, and experimenting with larger models for both professional projects and personal exploration.

Joining our team — means joining a knowledgeable group of researchers and engineers in an environment eager to stay at the forefront of AI innovation, a critical endeavor in today’s rapidly advancing AI landscape.

Requirements:
• Strong Python Experience (3 year +)
• Experience with building Generative AI projects
• Specialized experience with LLMs, LangChain, LangGraph, LangFuse, RAG, and related technologies
• Experience in building REST APIs, knowledge of Docker, relational & vector DBs
• At least upper intermediate written/spoken English
• Be able to visit the office at least 3 times a week

Would be a plus:
• Experience with building Voice-to-Voice AI Systems using LiveKit or similar frameworks
• Knowledge of existing yet fresh AI tools, AI marketplaces, etc.
• Knowledge of various machine learning methodologies, including classic machine learning, recommendation engines, natural language processing, computer vision, and beyond
• C/C++ knowledge
• Experience in edge ML

Key Responsibilities:
• Tackle tough problems and find creative ways to solve them
• Maintain and optimize the solution for maximum speed and flexibility
• Guide, tune, and train LLMs
• Write clean and reusable code
• Improve your skills and stay up-to-date with emerging technologies

What We Offer:
• Startup culture, a strong goal-oriented team, and a research mindset
• Opportunity to leverage your engineering skills for fellow engineers and shape the future of AI
• Working with the newest technical equipment (Latest MacBook Pro)
• 20 working days of annual vacation leave
• English courses, Educational Events & Conferences
• Medical insurance

Hi everyone!

We are expanding our team and inviting a Team Lead of SMM (Worldwide) to join our fast-growing international project in the  iGaming industry.

We are building a product for a global audience and looking for a strong SMM professional who understands iGaming communities, audiences, and social growth in high-competition markets.

We expect:

• 3+ years of experience in SMM, including experience in a leadership or senior role;
• Proven experience in the iGaming industry and other related niches;
• Strong understanding of audiences and Web3 communities;
• Experience building and managing Telegram and Discord communities at scale;
• Deep understanding of player behavior and engagement mechanics in iGaming/Web3 products;
• Experience creating and executing global SMM strategies;
• Hands-on experience with Discord, Telegram, X (Twitter), Instagram; experience with TikTok and Facebook is a plus;
• Understanding of iGaming/Web3 marketing restrictions and GEO-specific compliance requirements;
• Experience working in high-risk niches (iGaming, etc.);
• Strong analytical mindset and ability to track and interpret engagement and growth metrics;
• Experience managing SMM and Community teams;
• Ability to plan, structure and prioritize tasks in a fast-paced environment;
• English B2 or higher (spoken and written);
• Strong communication skills and proactive mindset;
• Results-driven attitude and ability to execute quickly;
• Ability to work cross-functionally with product, marketing, and growth teams.

Your main tasks:

• Develop and implement a global Social Media Strategy for the project across all key platforms (Discord, Telegram, X, Instagram);
• Build and scale iGaming communities and maintain strong engagement within them;
• Develop and execute content strategies tailored to Web3 and iGaming audiences;
• Create and manage content plans for all social platforms;
• Lead and coordinate the SMM and Community Management team;
• Drive community growth and retention initiatives;
• Implement engagement mechanics such as community events, contests, and loyalty activities;
• Conduct market research and competitor analysis within the iGaming space;
• Monitor performance metrics and continuously optimize SMM campaigns and community engagement;
• Collaborate with product, marketing, and analytics teams to support player acquisition and retention goals;
• Ensure all social media activities comply with industry regulations and GEO restrictions;
• Regularly report on community growth, engagement metrics, and strategic performance to stakeholders.

We offer:

• A cozy office in the city center of Riga or remote work;
• Competitive salary with annual performance review;
• Official employment;
• 100% sick-day pay & 17 working days of vacation;
• Medical insurance;
• Compensation for sports activities (gym, swimming pool, yoga);
• Bonuses and gifts for important dates;
• Modern and high-quality equipment;
• Regular team-building events;
• Supportive and professional management.
  
  Hiring process:
• HR interview;
• Technical interview.
  
  If you have a passion for SMM, extensive knowledge of the IGaming industry, and thrive in a fast-paced environment, this is an exciting opportunity to be at the forefront of innovation in SMM marketing.

PrivatBank is the largest bank in Ukraine and one of the most innovative banks around the world. It holds a leading position for all the financial indicators in the area and comprises about a quarter of the whole banking system of our country.

We are looking for an Application Security Engineer. We are searching for the person who seeks to work in a dynamic environment and shares the values of initiative, openness and mutual trust.

We are striving to find a goal-oriented and multitask professional who would be focused on making good results and high quality.

Requirements:

• At least 3 years of experience in application security or related fields such as penetration testing and security architecture
• Proficiency in using security scanners such as SAST, DAST, SCA, Secret Detection, and Container scanning
• Experience integrating security scanners in CI/CD pipelines using Jenkins for GitLab
• Certifications such as CEH, OSCP, CSSLP, AWS Certified Security Specialty, etc. is preferred
• Background in software development, including roles such as Developer, Business Analyst, Architect, DevOps, etc
• Knowledge of Secure Software Development Life Cycle (S-SDLC) and frameworks like OWASP SAMM, BSIM, and Microsoft SDL
• Familiarity with the software development process and stages
• Basic understanding of software code
• Knowledge of key infrastructure components like databases, queues, application servers, load balancers, NoSQL, etc
• Understanding of major types of vulnerabilities
• Understanding of software architecture
• Knowledge of network protocols such as DNS, HTTP/S, SMTP, SSH, and FTP
• Ability to independently research information and solve complex problems
• Critical thinking skills

Responsibilities:

• Conduct security audits using the OWASP SAMM framework to assess current practices, identify gaps, and evaluate compliance levels within the organization
• Develop and implement strategic plans aimed at enhancing security maturity levels throughout the organization, with gradual improvements
• Application security governance and metrics
• Collaborate with various team members, including developers and top management, to advocate and implement application security best practices
• Improve our application security management platform
• Manage security architecture, focusing on integrating security at every stage of the software development lifecycle
• Integrate and oversee security automation tools to enhance security processes and reduce manual error
• Oversee security testing across various stages of software development to identify and mitigate potential security vulnerabilities
• Engage in threat modeling activities to predict and neutralize potential security threats before they impact the system
• Ensure compliance with relevant industry standards and regulations by regularly updating security policies and standards
• Track and manage software defects to ensure timely resolution of security-related issues
• Develop and conduct training and awareness programs to enhance security knowledge and practices across the organization
• Spearhead the secure integration of CI/CD practices into software development processes to ensure continuous security
• Use cloud services for application security

We offer:

• Work in the largest and most innovative bank of Ukraine
• Official employment and 24+4 calendar days of vacation
• Sick leave compensation
• Medical Insurance
• Competitive salary
• Bonuses, premium according to company policy
• Corporate training
• Modern comfortable office
• Interesting projects, ambitious tasks and dynamic growth
• Corporate financial assistance in critical situations
• A friendly professional and strong team
• Possibility of remote work format

PrivatBank is open to support and employ veterans and people with disabilities.

We believe that discrimination due to health conditions, physical abilities, age, race and ethnicity, gender or marital status is unacceptable.

We are ready to train veterans and candidates with disabilities without banking experience.

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

As a Scrum Master you will be responsible for the Payment project — an out-of-the-box cashier solution for the business, giving a flexible payment and reporting tool with one single API integration.
 

RESPONSIBILITIES

• Organize and facilitate daily stand-ups, sprint refinements and plannings, reviews and retrospectives
• Coach the development teams to practice agile principles of collaboration, visibility, prioritization and self-organization
• Establish workflows and processes by recommending improvements and changes to best practice
• Identify and mitigate potential risks, obstacles, and distractions before they impact delivery or prevent the team from meeting sprint goals
• Encourage communication and effective collaboration, facilitate discussions and conflict resolution
• Ensure retrospective action items are tracked, implemented, and reviewed for impact
• Be the point of contact for external communications (e.g. management, stakeholders)
• Work closely with Product Owners and Team Leads to have good understanding of the product priorities and goals, handle backlog and new requests
• Create dashboards and reports with productivity metrics and useful KPIs
   

REQUIREMENTS

• 3+ years of proven experience as a Scrum Master, Project Manager, or in a related role within a Scrum team
• In-depth understanding of Agile methodologies and the Scrum framework
• Strong knowledge of the Software Development Life Cycle (SDLC)
• Experience working closely with development teams, fostering collaboration and ensuring smooth delivery
• Exceptional organizational and time management skills
• Excellent communication and stakeholder management abilities
• Ability to multitask, prioritize effectively, and synchronize efforts across teams
• Proficiency in both written and spoken English
• Hands-on experience with Jira and Confluence for project tracking and documentation
   

NICE TO HAVES

• Scrum Master certification
• Technical background
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

We are looking for an IT Sales Manager who wants to grow in a technically complex, data-driven niche and work closely with international clients on real business challenges. You will focus on deep discovery, understanding client business needs, structured communication, and presale collaboration, helping clients navigate complex solutions and make informed decisions.

If you are curious, quick-thinking, comfortable in calls, and genuinely interested in understanding how businesses work - you will feel at home with us.

About the company

GroupBWT is a consulting firm specializing in data management, web scraping, and custom data platforms.
We work with technically complex solutions: large-scale data scraping, anti-bot challenges, ERP integrations, and tailored data systems designed around specific business needs.

Our projects are not off-the-shelf products - they require thinking, context, and close collaboration between Sales, Presale, Delivery, and technical teams.

We are also an AWS Accredited Partner, confirming the high technical and architectural standards of our solutions.

Requirements:

• 3-5+ years of experience in IT Sales / Business Development / Presale within IT outsourcing (mandatory).
• Strong ability to understand business needs, ask meaningful questions, and think in terms of solutions, not just services.
• Experience participating in discovery calls, presale discussions, or negotiations.
• Basic understanding of software development processes and technical terminology (enough to confidently talk to clients).
• Confidence in client calls and meetings; ability to communicate clearly and think on your feet.

• Strong analytical mindset, curiosity, and the ability to “connect the dots” between business problems and technical solutions.

   

Will be a Plus:

• Experience with data-related projects (web scraping, data platforms, data engineering, analytics).

• Exposure to complex or custom IT solutions rather than simple, boxed services.

   

Key Responsibilities:

• Participate in discovery calls and client meetings, helping uncover real business needs, challenges, and decision criteria.
• Act as a business-oriented sales partner during client conversations - asking the right questions, structuring dialogue, and guiding discussions.
• Work closely with Presale / Delivery / PM teams to translate client needs into clear solution concepts.
• Explain technical ideas in a clear, business-friendly way, involving technical experts when deeper detail is required.
• Support negotiations, clarify scope and value, and help move deals forward through the decision-making process.
• Build trust-based relationships with clients through strong communication and understanding of their context.

What We Offer:

• Collaboration with technical experts - You’ll work alongside highly skilled technical specialists who will provide the necessary support to achieve your goals 
• Opportunities for professional and financial growth- we offer a clear path for development in a leading niche market, helping you grow both professionally and financially
• Cooperation with a company trusted by renowned clients - work in a company with extensive experience, a diverse portfolio of cases, and a client base that includes well-known and respected brands
• Corporate training and development – access to internal educational programs, training sessions, and workshops to enhance professional skills.
• Corporate discounts and partner benefits – special offers and discounts for employees and their relatives at one of the largest gym networks in Ukraine, as well as from other partner companies.
• Support for the Armed Forces of Ukraine – the company contributes to donations and initiatives supporting the Ukrainian Armed Forces.
• Corporate events – regular team-building activities, celebrations, and internal events to strengthen team spirit
• Educational support – reimbursement or partial coverage of expenses for courses, training, and certifications for professional development
• 21 paid vacation calendar days, 15 paid sick leaves and additional days off – enjoy a well-balanced work-life schedule with paid vacation, sick leave, and extra days off when needed.

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for  Full-Stack Developer (Java/JEE + Angular) for a project in the GovTech domain (USA client). Candidates must be currently located in the EU or a NATO member country

Requirements:

• 3+ years of experience with Java and strong understanding of JEE (Jakarta EE) or similar enterprise frameworks
• Experience building REST APIs, working with SQL databases (Oracle/MySQL/PostgreSQL)
• Solid knowledge of JPA/Hibernate, dependency injection, messaging, and enterprise-level application architecture
• 2+ years of experience with Angular (we use Angular + PrimeNG)
• Experience with AWS or other cloud platforms (EC2, RDS, CI/CD, deployments)
• Understanding of microservices, containerization (Docker)
• Ability to work with large enterprise systems, refactor legacy code, and design scalable solutions
• Good communication skills & ability to work independently in a distributed team
• English - Upper-Intermediate

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Develop and optimize enterprise ERP modules (finance, HR, project/contract management, procurement)
• Design and implement scalable architecture for multi-tenant SaaS solutions
• Integrate external APIs and services (payment systems, document tools, compliance systems)
• Implement and support CI/CD pipelines and cloud deployments
• Perform code reviews, refactoring, and participate in technical decision-making
• Ensure security, performance, and reliability of the system
• Collaborate closely with the engineering team and the client’s technical lead

Twin Win Games is a Ukrainian company with a people-first mentality, we work remotely and ensure a friendly, creative, and dynamic environment in the team.

Our culture of diversity & inclusion unites the most outstanding talents to follow Win-Win ethics in our life and work.

The ideal candidate is an organized professional with the desire to gain experiance in iGaming Development, to take our company’s product development process to the next level.

We are searching for an individual who wants to grow with the company and will strive to improve performance.
If you are driven and energetic, you will have additional opportunities here at Twin Win Games.

Requirements

- 3+ years of JavaScript game development experience;
- Strong knowledge of HTML5/CSS3;
- Advanced Experience in creating HTML5 games;
- Advanced Javascript ES6+;
- Advanced Experience with some of libraries/frameworks (Phaser, Pixi, Three);
- Strong knowledge of object oriented and functional programming, knowledge of game programming patterns, practices and techniques;
- Understanding of performance optimization algorithms, memory management, threading;
- Good delegation and time management skills
- Problem-solving abilities
- Design highly scalable software solutions to improve functionality and system longevity
- Collaborate with project managers to implement end-to-end solutions for complex projects
- Analyze current systems to maintain integrity and improve architecture
- Train in-house personnel and other end users on software and applications
- Remain informed of current trends and technology developments

Responsibilities

- Creating browser-based HTML5 slot games for desktop and mobile devices;
- Participate in code review and tasks planning activities;
- Participate in discussion with clients on requirements for the game;

Would be a plus

- Knowledge and practical experience with React;
- Experience with Spine animations;
- Understanding WebGL;

Work conditions

When you join Twin Win Games, you can expect the following perks and benefits:
- Flexible working hours and the freedom to work remotely;
- Paid vacation of 20 workdays/year and 5 workdays/year for sick leaves;
- Unlimited unpaid day-offs to take care of personal matters;
- A range of paid benefits to choose from;
- Personal development plan to support your growth
English speaking club for enhancing your language skills;
- Skills training to sharpen your expertise;
- Education office featuring internal and external experts and mentorship programs;
- Structured processes through our corporate confluence;
- Open-minded management style with transparent communication of company strategy and plans;
- Performance-based reviews to recognize and reward your contributions;
- Stress management initiatives, including 1-1 meetings and a feedback culture;
- Engaging in corporate team-building events, marathons, and online challenges;
- Family-friendly policies, including special congratulatory gifts for personal milestones like the birth of a child or a wedding.
 

We are looking for an experienced WordPress Developer with proven background in iGaming websites (online casino / betting / affiliate projects).

The developer will work on content-driven SEO websites built on WordPress, handling content publishing, layout implementation, and front-end adjustments. The role includes working with both page builders and hard-coded HTML layouts.

Important: Candidates without hands-on experience in the iGaming industry will not be considered.

Responsibilities

• Publish and format articles and landing pages on WordPress (or  HTML)
• Implement page layouts according to content templates and SEO requirements
• Maintain and update existing WordPress websites
• Ensure consistent styling across pages and devices
• Perform basic front-end adjustments using HTML / CSS
• Optimize page structure for SEO (headings, meta tags, schema, internal links)
• Collaborate with the Content Manager and SEO team
• Maintain site performance and Core Web Vitals standards
• Troubleshoot layout, plugin, or formatting issues
• Implement minor UI improvements and responsive fixes

Typical tasks may include:

• Publishing casino reviews and blog articles
• Formatting comparison tables, bonus boxes, and affiliate blocks
• Updating existing landing pages
• Improving page speed and technical SEO elements

Requirements

• 3+ years of WordPress development experience
• Mandatory experience working with iGaming websites (casino / betting / affiliate)
• Strong knowledge of HTML and CSS
• Understanding of SEO-driven content websites
• Experience with responsive layouts and mobile optimization
• Attention to detail in layouts and typography
• Ability to work independently and deliver tasks on time
• Portfolio with live WordPress projects

• English B1 or higher

Nice to Have

• Experience with Gutenberg or custom blocks
• Familiarity with SEO plugins (RankMath, Yoast)
• Experience optimizing Core Web Vitals / PageSpeed
• Understanding of WordPress themes and template hierarchy
• Basic PHP knowledge
• Experience with affiliate or comparison websites

We Offer

• Fully remote position
• Flexible working hours
• Hourly or task-based payment
• Clear tasks and structured workflow
• Fast feedback from the team
• Long-term collaboration

You will work on high-traffic iGaming SEO projects with an experienced team.

To Apply

Send:

• Short introduction
• Links to WordPress projects (preferably iGaming)
• Your hourly rate

Applications without iGaming experience will not be considered.

Trinetix is looking for a skilled Sales Support Specialist (Administrator). 

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide. 

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth. 

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets. 

Join us and grow your career in a dynamic international environment. 

Requirements 

• 3–5 years of business experience in a sales support or administrative role 
• Experience with CRM systems (Salesforce required) 
• Proficiency in MS Excel 
• Strong communication skills and fluency in English (spoken and written) 
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk) 
• Experience in data entry and quality assurance 

Nice-to-haves 

• Telecom industry experience 
• University degree 

Core Responsibilities 

• Provide administrative support to account managers and sales teams 
• Ensure accuracy of customer order data for Billing, Delivery, and other departments 
• Manage billing profile changes, novations, credit notes, and site code updates 
• Validate invoice dates and billing amounts 
• Support internal projects requiring sales administration expertise 

Expected Qualifications 

• Take ownership of administrative processes that impact sales operations 
• Deliver accurate and timely support to ensure smooth execution of customer orders 
• Solve complex administrative challenges and contribute to process improvements 
• Make sound decisions independently while collaborating across teams and geographies 
• Drive efficiency by introducing new tools, workflows, or practices 

About Asgaardian

Asgaardian is a new European premium trading card game accessories brand built by industry experts. We design and manufacture everything in Europe — built on a commitment to quality, craftsmanship, and the TCG community we love. We're growing, and we need a designer who can grow with us.

The Role

We're looking for a versatile, end-to-end Brand & Graphic Designer to own the visual identity of Asgaardian across every touchpoint — from packaging and product design to digital presence and trade show booths. This is a broad, hands-on role for someone who thinks in systems but executes in details.

You'll be our go-to creative for everything design-related — working closely with the commercial and marketing team to make sure Asgaardian looks and feels world-class wherever it shows up.

What You'll Work On

• Brand identity — maintaining, evolving, and applying our visual language consistently across all channels
• Packaging design — sleeves, boxes, retail displays, and product launches
• Website & digital UI/UX — designing web pages, landing pages, and digital assets that convert and look great
• Trade show & event materials — booth design, signage, banners, and exhibition graphics (e.g. Spiel Essen, GAMA Expo)
• Retail & POS materials — point-of-sale displays, retailer kits, in-store collateral for our LGS (local game store) partners
• Marketing assets — social media graphics, campaign visuals, email templates, ads
• Presentation decks — pitch decks, partner materials, internal documents

Basically: if it needs to look good, it lands on your desk.

What We're Looking For

• A strong portfolio showing versatility — brand, print, digital, and environmental/event design
• An eye for premium aesthetics with practical production know-how
• Experience working with physical product design and print specifications
• Comfortable working independently and managing your own projects end-to-end
• Good communicator who can translate business needs into visual concepts fast

• Experience in or genuine interest in the gaming, hobby, or collectibles space is a big plus — you don't have to play TCGs, but you have to care about the world we operate in

   

Nice to Have

• Motion graphics or short-format video editing
• Experience with trade show or booth design
• Understanding of retail/packaging production workflows

• Basic HTML/CSS or familiarity with web CMS tools

   

The Details

• Type: Full-time or part-time — we're open to the right setup for the right person
• Location: Remote
• Reporting to: Brand & Marketing lead

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

Role Overview

The Automation Support Representative is responsible for helping partners and customers successfully deploy and operate AI voice agents on the RingLogix platform.
 

This role sits at the intersection of technical support, automation engineering, and AI prompt design. You will assist partners during onboarding, gather requirements for voice AI use cases, help design prompts and call flows, and build integrations using APIs and no-code automation tools.
 

The ideal candidate enjoys solving real business problems with automation and has experience working with prompts, APIs, webhooks, and workflow automation tools.

Key Responsibilities

Partner & Customer Onboarding

• Assist new partners and customers with onboarding to the AI voice agent platform
• Guide partners through the process of defining voice AI use cases and requirements
• Help gather and structure customer information needed to design agents and workflows
• Provide technical guidance on best practices for voice AI deployments

AI Agent Creation & Support

• Design and refine prompts for AI voice agents
• Help configure agent behavior including conversation flows, escalation rules, and integrations
• Test and validate agents prior to deployment
• Troubleshoot issues related to AI agent behavior or integrations

Automation & Integration

• Build and support automation workflows using tools such as:
  • Zapier
  • Make.com
  • n8n
• Configure webhooks and API integrations between the AI agents and customer systems
• Assist partners in connecting agents to CRMs, ticketing systems, and internal tools

Technical Support & Troubleshooting

• Diagnose issues related to automation workflows, APIs, and integrations
• Work closely with engineering teams to resolve complex issues
• Document solutions and best practices to improve internal knowledge resources

Internal Collaboration

• Collaborate with Product, Engineering, and Partner Success teams
• Provide feedback from partners to improve the platform and tools
• Help develop templates, prompts, and deployment guides for common use cases

Required Skills & Experience

Technical Experience

• Experience building automations using no-code or low-code platforms such as:
  • Zapier
  • Make.com
  • n8n
• Experience working with APIs and webhooks
• Familiarity with JSON, REST APIs, and API authentication methods
• Demonstrable experience with prompt engineering for AI systems

AI & Automation Experience

• Experience building AI assistants, chatbots, or voice agents
• Understanding of conversational design and prompt structure
• Experience connecting AI systems to external tools or knowledge sources

Problem Solving

• Strong troubleshooting and debugging skills
• Ability to translate business requirements into automation workflows
• Comfortable working with technical documentation and APIs

Communication

• Ability to explain technical concepts clearly to partners and customers
• Comfortable gathering requirements and guiding users through implementation

Preferred Qualifications

• Experience with voice AI or conversational AI platforms
• Experience integrating systems such as:
  • CRM platforms
  • Helpdesk systems
  • Scheduling systems
• Experience with workflow orchestration tools
• Familiarity with vector databases or knowledge retrieval systems
• Experience working with MSPs, telecom providers, or SaaS platforms

What Success Looks Like in This Role

• Partners successfully deploy and launch AI voice agents
• Automation workflows run reliably with minimal intervention
• Partners feel confident designing new AI use cases
• New agents can be deployed quickly and consistently using repeatable templates

Why Join RingLogix

• Work at the forefront of AI voice automation and telecom infrastructure
• Help build solutions that partners use to automate real businesses
• Collaborate with a fast-moving team building the next generation of service provider tools
• Fully remote work environment

We’re looking for a Data Engineer to improve our data infrastructure and integration workflows.

This role is a great fit for someone who can quickly step into an existing environment, bring strong technical expertise, and help us build reliable, scalable solutions with a practical hands-on approach.

What you’ll do:

• Design and build data templates for integration workflows
• Optimize and improve existing data pipelines
• Ensure smooth and reliable integration across SaaS systems
• Work closely with the team to improve performance, stability, and maintainability of data flows

What we’re looking for:

• Commercial experience as a Data Engineer
• Hands-on experience with Azure
• Knowledge of Snowflake
• Python skills for data engineering tasks
• Experience working with SaaS products and integrations
• Understanding of building efficient, scalable, and maintainable data pipelines

Would be a plus:

• Experience with ETL / ELT
• Experience with cloud-based data platforms and modern data stack
• Ability to work independently and move fast in a short-term project setup