Jobs
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Β· 36 views Β· 8 applications Β· 22d
Head of Retention (iGaming)
Full Remote Β· EU Β· Product Β· 3 years of experience Β· English - NoneOur client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally. We are currently looking for a Head of Retention. Key...Our client is an international product-based IT company specializing in the iGaming industry.
Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.
We are currently looking for a Head of Retention.π Key responsibilities and your contribution:
- Develop and implement the overall player retention strategy across all verticals and communication channels (email, push, SMS, in-app, messengers, call center).
- Lead and manage the Retention team, call center, and copywriters: hiring, training, motivation, and performance evaluation.
- Analyze market trends and competitors, introduce new technologies, tools, and approaches (including AI/ML).
- Oversee and improve internal CRM and retention tools, manage technical issues and task prioritization.
- Build and develop analytics: segmentation, cohort analysis, hypothesis testing, and evaluating impact on LTV, ARPU, and churn.
- Enhance loyalty programs and VIP player communication, improving efficiency of high-value player management.
- Scale personalized campaigns and automated trigger journeys; collaborate with the Promo team on bonuses, promotions, and tournaments.
- Plan, manage, and optimize the retention budget.
- Select and manage communication providers (SMS/email), ensure deliverability and quality of messaging.
- Collaborate with Product, Marketing/Affiliate, Analytics, Billing/Payments, Operations, and Support to align retention initiatives and share insights.
π Your qualifications:
- 3+ years of experience as a Head of Retention
- Strong expertise across retention, marketing, product, and analytics
- Proven experience managing and growing a retention team.
- Deep knowledge of CRM platforms, bonus mechanics, loyalty programs, and gamification.
- Skilled in working with large datasets, generating insights, and making data-based decisions.
- Continuous market and competitor research, driving the implementation of cutting-edge technologies (from new channels to AI/ML) and innovative retention practices.
- Advanced proficiency in BI tools and analytics (segmentation, cohort analysis), with experience in building comprehensive KPI monitoring systems and deriving actionable insights.
Benefits:
β Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
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β Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
β Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
β Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
β Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment youβll need for success. -
Β· 32 views Β· 2 applications Β· 19d
SEO Specialist (MidβSenior) - Content and Programmatic SEO to $800
Full Remote Β· Ukraine Β· 3 years of experience Β· English - B1Title: SEO Specialist (MidβSenior) β Content & Programmatic SEO (US market) Location: Remote (Ukraine) Type: Full-time preferred (or 0.75 FTE), long-term Compensation: ~$800/month base (your budget) + paid test task About Drivio Drivio is a driver...Title: SEO Specialist (MidβSenior) β Content & Programmatic SEO (US market)
Location: Remote (Ukraine)
Type: Full-time preferred (or 0.75 FTE), long-term
Compensation: ~$800/month base (your budget) + paid test taskAbout Drivio
Drivio is a driver education product (DMV / permit / CDL prep). We grow primarily through SEO content: state pages, guides, road signs encyclopedia, practice-test landing pages, and conversion flows to app installs/subscriptions.
What youβll do
Strategy & planning
- Build and maintain a weekly SEO plan tied to traffic + conversions (installs/trials/subscriptions).
- Keyword research for US DMV / CDL intent, clustering, and content roadmap.
Content SEO (core)
- Create clear content briefs for our SEO writer (structure, headings, search intent, FAQs, internal links, entities).
- Improve existing pages: on-page optimization, CTR improvements, internal linking, cannibalization fixes.
- Coordinate with designers for SEO images where needed (briefs + naming/alt/captions).
Technical SEO (practical, not βenterpriseβ)
- Run technical audits (indexing, crawl, duplicates, redirects, canonicals, sitemap/robots, pagination).
- Improve Core Web Vitals basics with dev (prioritized list, not theory).
Authority & links
- Own a simple link acquisition plan (partnerships, outreach, directories, guest posts where appropriate).
- Track link quality and avoid risky tactics.
Analytics & reporting
- Weekly reporting in GSC/GA4: pages indexed, impressions, CTR, rankings, organic sessions, conversions.
- Turn data into actions (what we change next week).
Tools you should be comfortable with
- Google Search Console, GA4
- Ahrefs / Semrush (any one is fine)
Screaming Frog (or similar crawler)
Requirements (what we actually need)
- 3+ years SEO experience (product or agency), ideally content-heavy SEO.
- Proven cases: grew organic traffic on content sites OR improved conversions from organic.
- Strong English reading/writing for US SERP research (B1+ is usually enough).
- Able to work with writers/designers and give actionable briefs.
Nice to have
- Experience with programmatic SEO / templated pages
- Basic HTML understanding (titles, canonicals, schema, internal linking)
- App marketing awareness (organic β install β subscription funnel)
Hiring process
- Screen: ask for 2β3 case studies + what exactly they did.
- Short interview (30 min): walk through one case; ask how theyβd grow βCalifornia DMV permit test guideβ page.
- Paid test task (3β5 hours):
- Mini audit of our site (or a staging export)+
- Strategy Roadmap
- 1 content brief for a new page (keyword cluster + outline + internal links + FAQ ideas)
- 2-week trial with weekly deliverables (roadmap + 4β6 briefs + top fixes list).
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Β· 93 views Β· 26 applications Β· 22d
Backend Engineer (Python) with MySQL + AWS
Full Remote Β· Worldwide Β· 3 years of experience Β· English - B2QIT Software is looking for a backend engineer who is strong in MySQL performance and operational excellence on AWS RDS. This role is focused on writing and optimizing SQL, preventing slow queries before they impact customers, and building reliable...QIT Software is looking for a backend engineer who is strong in MySQL performance and operational excellence on AWS RDS. This role is focused on writing and optimizing SQL, preventing slow queries before they impact customers, and building reliable tooling and monitoring for database operations.
Details:
- Schedule: Full-time, remote
- Client: USA
- Duration: long-term
- Tech stack: Python, MySQL, AWS, etc.
- Timezone: 8 hours overlap with PST
Requirements:- Strong backend experience with Python in production systems
- Deep hands-on experience with MySQL query optimization and indexing in real-world workloads
- Production experience operating AWS RDS for MySQL (parameter groups, storage/IO considerations, backups, read replicas)
- Proven ability to troubleshoot performance issues (locks, long-running transactions, connection saturation, IO bottlenecks)
- Experience implementing monitoring and alerting (CloudWatch, Performance Insights, or equivalent)
- Ability to communicate clearly with product engineers and propose practical, measurable improvements
- Comfortable shipping operational tooling with safe rollout practices and documentatioResponsibilities:
- Write, review, and optimize complex SQL queries (MySQL) for high-traffic production workloads
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- Diagnose slow queries using EXPLAIN/ANALYZE, index strategies, query rewrites, and schema adjustments
- Implement preventative solutions (query patterns, guardrails, limits, caching strategies where appropriate) to reduce latency and load
- Partner with product engineering teams to design efficient data access patterns and avoid N+1 and other performance anti-patterns
- Build internal tools for database operations (migrations support, safe query tooling, job automation, runbooks)
- Set up and improve database monitoring and alerting for AWS RDS (performance, replication/IO, connections, locks, storage)
- Support incident response related to database performance and reliability, including postmortems and remediation plans
Hiring process:
1 - Pre-screen (up to 30 mins), 2 - Application (Q&A + Brief video introduction (up to 2 minutes)), 3- Technical Interview (live coding up to 1 hour), 4 - Team fit interview with Co-founder -
Β· 125 views Β· 20 applications Β· 22d
Customer Support Team Lead (LATAM)
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - C1Join a fast-growing international iGaming & Entertainment project and lead the LATAM support team! We are an international online entertainment platform operating in the iGaming industry, actively expanding in Latin America, with a primary focus on Chile...Join a fast-growing international iGaming & Entertainment project and lead the LATAM support team!
We are an international online entertainment platform operating in the iGaming industry, actively expanding in Latin America, with a primary focus on Chile and Argentina.
Due to growth in the number of chats and new market launches, we are looking for a Customer Support Team Lead (Spanish LATAM) to manage, develop, and scale a team of chat support operators.
What You Will Do- Lead and manage a team of Customer Support Operators (chat support).
- Organize daily operations: schedules, workload distribution, attendance control.
- Monitor, analyze, and improve KPIs (CSAT, response time, resolution rate, quality).
- Conduct onboarding, training, and continuous coaching of operators.
- Review chats and provide structured feedback and quality control.
- Act as the main escalation point for complex cases (payments, verification, bonuses, technical issues).
- Participate in hiring operators for the LATAM market.
- Collaborate with QA, Payments, Product, and other internal teams.
- Optimize scripts, workflows, and internal support processes.
- Maintain team motivation and a high standard of service quality.
What We Expect- Spanish (LATAM) β fluent written and spoken (mandatory, checked live).
- English or Russian β good written and spoken level (for internal communication).
- 2+ year of experience as a Team Lead / Supervisor in customer support, chat support, or call center.
- Strong understanding of support KPIs and quality metrics.
- Experience in iGaming / betting / online entertainment is a strong advantage.
- Confident people-management skills: coaching, feedback, conflict resolution.
- Ability to work evening and night shifts aligned with LATAM time zones.
- High level of responsibility, stress resistance, and autonomy.
- Experience managing remote teams is a plus.
What We Offer- Fully remote position β work from anywhere.
- 5/2 working schedule.
- Evening and night shifts aligned with LATAM time zones.
- Paid onboarding and full support during adaptation.
- Opportunity to build and grow a team in a rapidly expanding LATAM market.
- Professional growth within an international iGaming project.
- Transparent communication and fast decision-making.
- Stable long-term cooperation.
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Β· 216 views Β· 65 applications Β· 22d
Product Designer β’ HealthTech experience (only)
Full Remote Β· Worldwide Β· 3 years of experience Β· English - B2Hey! Other Land team sending βcheersβ to you. Weβre currently looking for Product Designers to join our team full-time or collaborate with us on a project basis. Who We Are: At Other Land, we might label ourselves a Product Design Agency, but delve...Hey! Other Land team sending βcheersβ to you. Weβre currently looking for Product Designers to join our team full-time or collaborate with us on a project basis.
Who We Are:
At Other Land, we might label ourselves a Product Design Agency, but delve deeper, and you'll find a group of 11 people deeply committed to the craft of a good product design. We work extensively with both startups and established companies to support and realize their ambitions.
For our clients, we're more than just an extended design team; we're strategic partners. We bring fresh perspectives, infuse innovative design strategies, solve complex problems, and help businesses establish their recognizable visual identity, among other things. While we respect limitations, we always seek ways to enhance, add extra value, and optimize.
Our team is spread out all over the world. We catch up weekly on Zoom to discuss ongoing projects, share knowledge, and ensure weβre on the same page. Whenever possible, weβre trying to find an opportunity to grab a coffee or a bite in Kyiv or other cities in Europe.
Instead of a lengthy description, let us highlight some of the projects we've been working on over the past year:
- Improving the interface of a graphic editor for a company producing tools for handcrafted goods (USA)
- Redesigning a family-focused investing app that helps parents and kids learn and manage stocks together (USA)
- Making data-driven product design optimisation for an EdTech platform (Germany)
- Redesigning a coffee-ordering app (Middle East)
- Improving the product experience for one of the regionβs largest fintech (UAE)
- Improved UI of an AR mobile app for wearing digital wardrobe items (USA)
- Redesigned a mobile app and built a design system for the biggest telecom provider (UAE)
- Redesigned a B2B SaaS platform for restaurant business management (Germany)
- And many other cool things
What we're looking for in designers:
- Desire to be the main owner of the project. Your role at Other Land goes beyond just design. Our clients and our team look to you as the central figure of the project, delving deep into project specifics, business objectives, user needs, and technical limitations. While you'll always find support from our Design Lead, Project Manager, or Mentor, it's ultimately your call to stand behind your solutions in front of the client and our team.
- Strong communication skills. In Other Land, designers arenβt behind the scenes; they're front and center. You should be comfortable translating your design solutions into clear "whys" and defending your design decisions. In a discussion-heavy environment, we need communicators who can effectively bridge the gap between problem space and solution space. And yes, strong English is a must (πΊπΈ).
- You are ready to work autonomously. We don't use time trackers in our team (if it's not a client request). Instead, we operate on a foundation of mutual trust. Given the freedom we provide, we expect our designers to be adept at self-management, ownership, and responsibility.
- You have a strong portfolio of executed and working solutions. Usually, it means that you worked for at least 3 years with real clients or products. Your work and solutions should speak for themselves, showcasing your capabilities and the expertise our clients seek.
Skills that are important:
- Hands-on experience working on HealthTech products is required.
- We are looking for candidates who have at least one HealthTech project in their portfolio.
- If a HealthTech project cannot be publicly shared due to NDA, it can be presented privately during an interview call.
- Identifying bottlenecks within products based on analytics.
- Conducting UX audits of existing interfaces and suggesting improvements.
- Designing intuitive user flows, information architecture, wireframes, and prototypes.
- Engaging in user research, conducting user interviews, and user tests.
- Creating distinct visual concepts and design systems.
- Applying a new or existing visual style consistently across all screens and states.
- Iterating based on insights from research, data, tests, and feedback.
- Using Figma like a pro (variables, auto-layouts, components, etc).
We understand that mastering every skill is a challenge. Yet, we expect a strong foundation across the board. Everyone shines brighter in some areas, often driven by personal passion. We really like seeing those strong skills and the special touch they bring.
What you will get:
- Project Matching to Strengths. Our projects span from innovative startups to established products. Some are specific problems needing solutions, while others are fresh canvases awaiting fresh ideas. Depending on your interest and strong skills we aim to match you with a project that aligns with your unique strengths.
- Support in Skill Development. We have a studio budget allocated for honing the skills you find fascinating and crucial while working on projects.
- 100% Remote Work. Embrace the flexibility and comfort of working from anywhere.
- Competitive Salary. We offer a compensation package that acknowledges your expertise and the value you bring to the team.
- A Young, Small, Bureaucracy-free Team. Engage with a small, vibrant group bonded by shared values and interests. Here, your voice genuinely matters, and there are no bureaucratic barriers to new ideas inside Other Land.
- High Responsibility. You have a great deal of ownership and a significant impact on the final outcome.
- 20 days of paid vacation and paid sick leaves. Your well-being matters to us. Take the time you need to relax and recover.
Are you interested?
- Apply for this vacancy.
- If all looks good, schedule a call with our Design Director and Project-Product Manager.
- If that goes well, you'll have a discussion with the Studio's Founder.
- From there, we might ask you to complete a small test task, or we might start working on the first project immediately.
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Β· 517 views Β· 195 applications Β· 22d
Front-End React developer
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2IvorySoft is a people-first software engineering and IT consulting company. We provide complex technological solutions for startups and businesses from the USA, UK, Nordic countries, and Canada. To meet our ambitious goals, we are looking for a Middle...IvorySoft is a people-first software engineering and IT consulting company. We provide complex technological solutions for startups and businesses from the USA, UK, Nordic countries, and Canada.
To meet our ambitious goals, we are looking for a Middle Front-End React Developer to join our growing team that helps to build clean and innovative software products.
π― ABOUT THE PROJECT:
Our customer is a US-based company driving the clean energy transition through advanced software solutions. Their platform supports large-scale clean electrification projects - including solar, storage, and EV infrastructure - by providing intuitive data visualization, analytics dashboards, and real-time performance tracking tools.
The project focuses on developing modern, high-performance web interfaces that empower users to make data-driven decisions through rich visualizations and interactive dashboards.
RESPONSIBILITIES:
π¨βπ» Develop high-quality, scalable, and maintainable front-end applications using React 18 and TypeScript.
π¨βπ» Implement responsive, user-friendly interfaces with Styled-components and modern UI practices.
π¨βπ» Integrate complex data visualizations using Highcharts and Highcharts React.
π¨βπ» Work with GraphQL Code Generator to create efficient client-side data access layers.
π¨βπ» Collaborate with back-end engineers, designers, and QA specialists in an Agile environment.
π¨βπ» Ensure code quality through ESLint, TypeScript ESLint, and thorough testing with Vitest.
π¨βπ» Contribute to the microfrontend architecture using vite-plugin-federation.REQUIREMENTS:
π» 3+ years of experience in Front-end development.
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π» Strong knowledge of React 18 and TypeScript.
π» Experience with Vite as a build tool.
π» Proficiency in Styled-components for styling.
π» Experience with data visualization libraries, particularly Highcharts and Highcharts React.
π» Familiarity with Luxon for date/time manipulation.
π» Experience with GraphQL and GraphQL Code Generator.
π» Knowledge of vite-plugin-federation and microfrontend architecture.
π» Strong understanding of ESLint, TypeScript ESLint, and code quality tools.
π» Experience with Vitest or similar testing frameworks.
π» Excellent problem-solving and analytical skills.
π» Strong communication skills and the ability to work in a team environment.
π» Experience with Agile methodologies is a plus. -
Β· 52 views Β· 9 applications Β· 21d
Head of Support
Office Work Β· Ukraine (Kyiv, Lviv), Poland Β· Product Β· 3 years of experience Β· English - B2Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a...Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.
This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers.
This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our office. Time-to-time this position may require overtime work.
Responsibilities
- Lead and manage the support organization, including Support Shift Leads and Technical Support Agents
- Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
- Establish and maintain the shift rotation to ensure consistent 24/7 coverage
- Define, document, and enforce support processes, playbooks, and best practices
- Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
- Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
- Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
- Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
- Establish feedback loops between support and engineering to address recurring issues and improve platform reliability
Champion a culture of accountability, continuous improvement, and customer-first thinking
Requirements
- Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
- Track record of building and scaling support functions including hiring, training, and developing team members
- Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
- Experience working cross-functionally with engineering, product, and commercial teams
- Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
- Excellent communication skills, able to represent support at a senior level internally and externally
- Highly organized with strong operational instincts and attention to detail
Willingness to be hands-on when the situation demands it, including covering shifts
Nice to Have
- Experience in live streaming, video delivery, sports broadcasting, or betting platforms
- Familiarity with support tooling, ticketing systems, and incident management platforms
- Background in platform-as-a-service or B2B2C business models
About DSC Video
DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.
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Β· 26 views Β· 0 applications Β· 20d
Middle Technical Support Specialist (SaaS)
Hybrid Remote Β· Ukraine Β· Product Β· 3 years of experience Β· English - B1Location: Kyiv, Ukraine Work format: Hybrid (4 days in the office, 1 day remote) Company: WorkTime About WorkTime WorkTime is a SaaS company providing a non-invasive employee monitoring and productivity platform that is fully GDPR & HIPAA compliant. Our...Location: Kyiv, Ukraine
Work format: Hybrid (4 days in the office, 1 day remote)
Company: WorkTimeAbout WorkTime
WorkTime is a SaaS company providing a non-invasive employee monitoring and productivity platform that is fully GDPR & HIPAA compliant. Our solution helps businesses gain actionable insights while maintaining transparency and trust.
We are looking for a Middle Technical Support Specialist who will act as a technical point of contact between customers and our product/engineering teams.
Responsibilities
- Provide technical support for the WorkTime platform (email, chat)
- Investigate and resolve technical issues related to:
- Web application behavior
- System configurations
- Integrations and APIs
- Analyze logs, error messages, and system data to identify root causes
- Reproduce bugs and prepare clear, structured technical reports for the development team
- Work closely with Engineering, QA, and Product teams during incident resolution
- Assist with technical onboarding and advanced configuration questions
- Maintain and improve technical documentation and knowledge base articles
- Participate in improving support workflows and incident response processes
Requirements
- 2+ years of experience in Technical Support / Product Support / L2βL3 Support in a SaaS environment
- Strong understanding of how web-based systems work
- Hands-on experience with:
- REST APIs (requests, responses, authentication)
- HTML/CSS (basic level for troubleshooting)
- Logs and error analysis
- Basic understanding of databases (queries, relations, data structure concepts)
- Ability to clearly explain technical issues to both technical and non-technical stakeholders
- English level B1 or higher (written)
- Strong analytical thinking and attention to detail
- Ability to work independently and manage multiple technical issues simultaneously
Nice to Have
- Experience with B2B SaaS products
- Familiarity with monitoring/analytics or employee productivity tools
- Understanding of GDPR, data privacy, or security best practices
- Experience collaborating directly with engineering teams
What We Offer
- Competitive salary in USD based on experience
- Hybrid work model: 4 days in the Kyiv office, 1 day remote
- Highly professional result-oriented environment
- Stable growing company, 20+ years on the market
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Β· 27 views Β· 8 applications Β· 21d
Product and Marketing Designer
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - B1About OneFunded OneFunded is a proprietary trading platform for traders. We develop the public website and a trader dashboard with detailed analytics and other features (Leaderboard, Reward Center), create lead-gen landing pages, and ship regular content...About OneFunded
OneFunded is a proprietary trading platform for traders. We develop the public website and a trader dashboard with detailed analytics and other features (Leaderboard, Reward Center), create lead-gen landing pages, and ship regular content for blog, social, and affiliate/partner channels. We move fast, measure impact, and value clean, developer-ready handoffs.
The Role
Weβre hiring a Product & Marketing Designer (Mid/Senior) to cover the full stack: UX/UI for the website and dashboard, brand assets (certificates, banners), content graphics, email modules, and the design system.
What youβll do
Close collaboration with PM, Engineering, Growth, Content, Affiliate.
- Web & landing pages: design conversion-focused pages and blocks (heroes, social proof, comparisons), exit popups, Discord nudges, and forms (all states).
- Dashboard UI/UX: UI for new features; UX improvement of the current order and trading flow.
- Design system: build and maintain tokens (colors, typography, spacing, elevation) and components (modals, banners, cards, tables) with variants/states; keep site and app consistent.
- Content & blog graphics: article covers and 6-10 inline visuals per article (charts, comparison frames, UI illustrations) using reusable templates.
- Social & ambassadors: weekly packs for X/Instagram (static, carousels, stories), thumbnails/frames.
- Email marketing: modules for weekly digests and promo campaigns; retargeting banners.
- Handoff & QA: developer-ready specs, exports; visual QA on staging.
- Light research/experiments: review click-maps/session recordings, prepare alternatives for A/B tests with PM/Growth.
Requirements
- 3+ years in product/marketing design (SaaS/fintech/startups is a big plus).
- English B1+
Nice to have
- Basic trading knowledge.
- Experience launching usability testing.
- What We Offer
- Ownership of acquisition strategy
- Work with large budgets and high-scale performance campaigns
- Direct influence on unit economics and growth metrics
- Opportunity to build and shape your own team
- Remote work with flexible schedule
- Work in a fast-growing global prop trading firm
- Performance bonuses and incentives
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Β· 50 views Β· 3 applications Β· 21d
VIP CRM Manager Senior
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - C1Location: Remote / Flexible (Supporting a top-tier iGaming Brand) Are you a master of relationship building who understands the psychology of high-stakes players? Do you know how to turn a single big win into a lifetime of loyalty through bespoke...Location: Remote / Flexible (Supporting a top-tier iGaming Brand)
Are you a master of relationship building who understands the psychology of high-stakes players? Do you know how to turn a single big win into a lifetime of loyalty through bespoke service and data-driven retention?
At BigD, we are looking for a sophisticated, results-oriented Senior VIP CRM & Retention Manager. This is not a support position; it is a strategic commercial role. You will be the architect of our most valuable player segment, responsible for delivering an exclusive experience while strategically maximizing Lifetime Value (LTV) through advanced CRM methodologies.
π The Core Focus
Your mission is to own the VIP lifecycle. You will act as a high-level account manager for our elite players, ensuring their journey with BigD is seamless and highly rewarding. You will bridge the gap between high-touch relationship management and analytical CRM execution.
π What Youβll Do
- Strategic Portfolio Management: Manage a dedicated portfolio of high-value accounts, focusing on increasing player activity, share of wallet, and long-term loyalty.
- Lifecycle CRM Execution: Design and deploy personalized retention journeys. You will move beyond generic offers, creating bespoke incentives that resonate with individual player profiles.
- Aggressive Churn Mitigation: Use real-time data to identify "at-risk" VIPs. You will implement immediate, high-impact "save" strategies and conduct outbound re-activation campaigns.
- Financial Performance & ROI: Oversee player P&L. You are responsible for balancing player satisfaction with strict Reinvestment Rate (RR) controls and NGR targets.
- VIP Advocacy: Negotiate with internal teams (Payments, Anti-Fraud, Product) to secure priority service for your players, ensuring their experience is frictionless and "white-glove."
- Advanced Analytics: Regularly audit player behavior. You will report on portfolio health, turnover trends, and the ROI of your custom bonus strategies.
β Who You Are
- iGaming Veteran: You have 3+ years of dedicated experience in VIP Management or Senior CRM Retention specifically within the gambling/betting industry.
- The Negotiator: You understand the high-roller mindset. You know how to handle complex demands and high-pressure negotiations while maintaining professional boundaries and company profitability.
- Mathematically Minded: You are highly analytical. You don't just "give bonuses"βyou understand RTP, GGR, and NGR, and you use these metrics to drive every decision.
- CRM Power User: You are experienced with CRM segmentation tools and understand how to automate and personalize communication at scale.
- Elite Communicator: Your English is C1 (Advanced) or higher. You are persuasive, empathetic, and capable of building trust with sophisticated, high-net-worth individuals.
- Business-Driven: You are a self-starter who treats your player portfolio like your own business, making autonomous decisions on reinvestments to drive growth.
β¨ Your Rewards & Environment
- Impact: Join a high-energy, ambitious team at BigD that skips the corporate red tape and rewards direct impact on revenue.
- Compensation: Competitive salary with a bonus scheme tied directly to the Retention performance of your VIP portfolio.
- Wellness: 28 calendar days of annual leave plus paid sick leave_ other benefits
- Growth: We invest in our peopleβcompensation for professional courses, training, and industry events is part of the package.
- Flexibility: A remote-first culture that values results and strategic output over "clock-in" times.
If youβre ready to redefine VIP Retention in a high-growth environment, we want to hear from you! π
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Β· 149 views Β· 36 applications Β· 13d
Middle Fullstack Developer (node.js + react.js) to $2500
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Fullstack Developer to join a long-term product project. You will become part of the Smart City ecosystem - a large-scale software product...LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Fullstack Developer to join a long-term product project.
You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
Key Responsibilities:
- Develop and maintain solutions using Node.js, NestJS, React, and Next.js.
- Build and manage microservices and monorepo environment architectures on the backend.
- Design, implement, and optimize database solutions using PostgreSQL (AWS RDS) and caching with Redis.
- Work with various AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS to build scalable and efficient cloud-based solutions.
- Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
- Utilize state management tools like Zustand or similar, and integrate frontend applications with backend services using TanStack (React Query) or other data-fetching libraries.
- Ensure UI/UX consistency by leveraging component libraries such as PrimeReact or similar and building reusable components.
- Implement monitoring and observability for applications using Prometheus and Grafana to ensure system reliability and performance.
- Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.
Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.
Qualifications:
- Minimum of 3 years of experience in backend and frontend development with a strong focus on Node.js, NestJS, React, Next.js, and related technologies.
- Experience with microservices architectures and monorepo environments will be a plus.
- Proficiency in PostgreSQL (AWS RDS), Redis, and backend data management.
- Familiarity with AWS cloud services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
- Understanding of Docker, CI/CD pipelines, and experience with GitLab runners.
- Experience with frontend state management libraries (e.g., Zustand) and data-fetching tools like TanStack (React Query).
- Familiarity with component libraries such as PrimeReact or similar, and a working knowledge of React hooks.
- Ability to document architectures, designs, and processes clearly.
- Excellent problem-solving skills and attention to detail, with a passion for creating high-quality, performant code.
- Ability to work effectively both independently and as part of a team in an agile environment.
- Good communication skills, with the ability to interact professionally with team members and stakeholders.
English at Upper-Intermediate level and above.
What We Offer:
- Competitive salary.
- A collaborative and innovative work environment.
- Professional development opportunities.
- The chance to work on exciting and challenging projects.
- A supportive company culture.
Join us in delivering excellence through agility and innovation!
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Β· 184 views Β· 21 applications Β· 13d
UI/UX Designer (Middle) to $1800
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a UI/UX Designer (Middle) to join a long-term product project. You will become part of the Smart City ecosystem - a large-scale software product...LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a UI/UX Designer (Middle) to join a long-term product project.
You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
Key Responsibilities- Design intuitive, visually appealing user interfaces, ensuring seamless and engaging user experiences for mobile and web platforms.
- Design dashboards, tables, filters, forms, bulk actions, and access permissions.
- Follow project conventions, methodologies, and best practices to deliver consistent and high-quality designs.
- Estimate and manage assigned tasks to ensure timely delivery within project deadlines.
- Create low-fidelity wireframes and high-fidelity interactive prototypes using Figma to communicate design ideas effectively.
- Develop and maintain UI style guides, design systems, and reusable components to ensure scalability and consistency across products.
- Conduct user research, usability testing, and analyze feedback to iteratively improve design solutions.
- Utilize data-driven insights to validate design decisions and enhance user experiences.
- Evaluate the UX effectiveness of existing applications, identifying and proposing actionable improvements.
- Collaborate with cross-functional teams, including project managers, developers, QA engineers, and business analysts, to align design outputs with business and technical goals.
- Prepare comprehensive UX documentation: user flows, navigation maps, wireframes, mock-ups, task flows, and interactive prototypes for the development team.
- Support development teams during implementation, ensuring alignment with design specifications and quality standards.
- Present and explain design concepts to clients and stakeholders, clarifying requirements and aligning on project goals.
- Sharing knowledge and promoting continuous learning.
- Stay updated on UI/UX design trends, tools, and methodologies, and integrate best practices into daily work.
Qualifications
Experience
- Minimum 3 years of professional experience in UI/UX design, with a strong portfolio showcasing web and mobile application projects.
- Proven ability to deliver user-centered designs that align with both business and technical requirements.
English proficiency at Upper-Intermediate level or higher.
Soft Skills
- Strong time management skills and the flexibility to adapt to changing requirements.
- Effective collaboration and communication within cross-functional teams.
- Analytical thinking and decision-making abilities, with a business-oriented mindset.
- The ability to explain decisions to business stakeholders who think in terms of numbers and processes rather than βbeauty.
- Self-motivated with a commitment to continuous learning and professional growth.
Foster a culture of knowledge sharing.
Technical Skills
- Proficiency in Figma for wireframes, prototypes, and design systems.
- Strong knowledge of Human Interface Guidelines (iOS), Material Design Guidelines, and responsive design best practices.
- Experience in creating/maintaining a design system specifically for a complex SaaS product
- Knowledge of user research methods, usability testing, and the ability to apply insights to improve designs.
- Familiarity with Agile/Scrum methodologies, including active participation in team ceremonies.
- Clear understanding of the intersection of user needs, business goals, and technical constraints.
Ability to deliver high-quality designs with attention to typography, color theory, and layout principles.
Nice-to-Have Skills
- Familiarity with motion design or interface animation techniques.
- Basic knowledge of HTML, CSS, or JavaScript to facilitate collaboration with developers.
- Experience in branding, graphic design, or presales activities.
- Knowledge of AI tools for enhancing the design process.
What We Offer:- Competitive salary.
- A collaborative and innovative work environment.
- Professional development opportunities.
- The chance to work on exciting and challenging projects.
- A supportive company culture.
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Β· 419 views Β· 69 applications Β· 13d
Middle frontend (react/next) developer to $2000
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Frontend Developer to join a long-term product project. You will become part of the Smart City ecosystem - a large-scale software product...LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Frontend Developer to join a long-term product project.
You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
Key Responsibilities:
- Develop and maintain complex frontend applications using React and Next.js.
- Collaborate closely with stakeholders and other developers to understand business requirements, translate them into high-quality technical solutions that meet those needs.
- Utilize state management tools like Zustand or similar, and efficiently integrate with backend services using TanStack (React Query) or other data-fetching libraries.
- Maintain CI/CD pipelines using GitLab runners and manage deployment processes with Docker (build and push to registry).
- Ensure UI/UX consistency by utilizing component libraries such as PrimeReact or similar, building reusable components.
- Troubleshoot, debug, and optimize frontend code to enhance performance and maintainability.
- Contribute to the agile development process by participating in scrum events, and driving towards a cross-functional, collaborative work environment.
- Stay up-to-date with the latest frontend technologies and best practices, fostering a mindset of continuous learning and development. Maintain a high-level engineering culture within the team.
Qualifications:
- Minimum of 3 years of experience in frontend development with a focus on React, Next.js, and related technologies.
- Familiarity with state management libraries (e.g., Zustand) and data-fetching solutions like TanStack (React Query).
- Understanding of frontend build tools, CI/CD pipelines, and containerization with Docker.
- Experience with component libraries such as PrimeReact or similar, and a working knowledge of React hooks.
- Ability to document frontend designs and processes clearly.
- Strong problem-solving skills and attention to detail, with a drive to create high-quality, performant code.
- Ability to work both independently and as part of a team in an agile environment.
- Good communication skills, with the ability to interact professionally with team members and stakeholders.
- English at Upper-Intermediate level and above.
What We Offer:
- Competitive salary.
- A collaborative and innovative work environment.
- Professional development opportunities.
- The chance to work on exciting and challenging projects.
- A supportive company culture.
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Β· 15 views Β· 1 application Β· 21d
C++ Developer with academic background in physics
Full Remote Β· Ukraine Β· 3 years of experience Β· English - B2Project description One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain specifically related to reservoir management. We're creating new...Project description
One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain specifically related to reservoir management.
We're creating new team which will be closely working with the client.
Technological stack is expected to evolve to the modern Cloud technologies.Responsibilities
The candidate will be working on the core part of a numerical simulator.
The candidate should be capable of developing steady-state or transient numerical models for fluid dynamics by himself, implementing them in C++ code, and validating the result.
Skills
Must have
3+ years of work experience with C++.
Background in Physics.
Good English skills: ability to read/write in English and conduct basic conversations over the phone.
Nice to have
Good knowledge of numerical methods, thermodynamics, and fluid dynamics in addition to Ms.S or Ph.D. degree.
Knowledge of petroleum/reservoir engineering is a big benefit. An ideal candidate would have a degree in physics and coding experience in reservoir or fluid/aero dynamics numerical simulators.
Experience with Java.
Languages
English: B2 Upper Intermediate
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Β· 40 views Β· 4 applications Β· 21d
Senior Full Stack Developer (Python, AWS, Angular or React)
Full Remote Β· Ukraine Β· 3 years of experience Β· English - C1Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability....Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, SΓ£o Paulo, Luxembourg and Mumbai.
Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
β’ Diverse and inspiring colleagues and approachable leaders
β’ Stimulating work in a fast-paced, intellectually challenging environment
β’ Accelerated exposure and responsibility
β’ Global career development opportunities
β’ Being motivated every day by important social purpose and unshakable principles
β’ A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities:
β’ Manage timelines/deliverables within the team towards the successful delivery of projects.
β’ Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.
β’ Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.
β’ Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.
Mandatory Skills Description:
β’ Experience in Python in an enterprise environment, covering the whole development life cycle
β’ Experience with web development using either Angular, React or Dash Plotly.
β’ Agile/scrum/Jira/confluence/Git
β’ Experience with Cloud technologies, preferably AWS
β’ Proficiency in CI/CD pipelines
β’ Unit and integration testing
Nice-to-Have Skills Description:
β’ Capital market experience
β’ Experience with BI tools, preferably QuickSight.
β’ Experience with terraform for Infrastructure as code and cloud provisioning.
β’ Experience with Jupyter notebooks for data analysis and reporting.
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