Jobs

We are looking Middle - Senior Media Buyers in our team!

Requirement:

- From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (PPC/YouTube)

- Experience with other traffic sources will be a plus

Responsibilities:

- Search for new connections

- Scaling and optimization of current

- Traffic analysis

- Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

- Exclusive offers that really convert

- Corporate English courses for all levels

- Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)

- Truly unlimited budgets

- There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term focused Media Buyers! Our team specializes in media buying and also has our own high risk products.

We develop software solutions for marketers, including a SaaS tracking platform, CRM systems for optimizing workflows in social networks and a comprehensive mass marketing service. In addition, we implement various marketing strategies covering SEO, affiliate marketing, email campaigns and much more. Our experience extends to creating solutions for both clients and our own endeavors.

Applefy - a high-quality Mobile and Web Development company, is looking for a talented Engineer to join our dynamic team on an ongoing project. 
This is a fantastic opportunity for a developer passionate about building high-quality mobile applications and wanting to grow their skills in a flexible and supportive environment.

What We Offer:

• Flexible work schedule: Manage your own time and work at your own pace.
• Fully remote: Work from anywhere in the world.
• Comprehensive leave policy: Enjoy all official holidays, 20 days of paid vacation, and 10 sick days without needing a doctor’s note.

Key Requirements:
• Strong communication skills
• Proficiency in spoken English
• 2+ years of experience with SwiftUI and UIKit
• SwiftUI experience 
• Experience with Combine or Async-Await
• Solid understanding of UI/UX principles
• Keen attention to detail

Preferred Qualifications:

• A desire to learn and grow professionally
• At least two years of experience in product development
• Residency in Ukraine 🇺🇦
• Experience with App Clip

If you’re ready to take the next step in your career with Applefy, we’d love to hear from you!
 

Hi there!

Are you a tech enthusiast ready to take on a challenging role in a dynamic environment? We’re looking for a Support Engineer who is passionate about working with complex systems that make a real impact across the globe. If you have experience with Linux/UNIX, TCP/IP networking, MySQL, and hardware server components, you might be the perfect fit for our team!

Join us to work on world-class communication solutions, develop your skills, and build an exciting career.
Required skills:

— Intermediate English (B1)

— Familiarity with Linux/UNIX command-line tools/environment

— Intermediate knowledge of TCP/IP networking, network protocol and packet analysis

— Experience with MySQL or other SQL database

— Understanding of typical hardware server components

As a plus:

— Technical background and IT education

— Scripting skills (bash, perl or python)

— Linux server performance troubleshooting

— Experience with web server software (like apache, nginx)
— Knowledge in the field of voip, sip

Don’t know how to deal with an issue yet? Don’t worry, we’ve got good internal courses and documentation and a great team to help you climb up the learning curve!

We offer:

— Professional development

— Highly skilled colleagues who are ready to share knowledge

— Professional trainings

— Excellent career opportunities. Make yourself and become anyone you are willing to: Senior System Engineer, Senior System Administrator, Senior Software Developer, Senior QA Automation, Senior Project Manager, etc.

— Official competitive salary

— Performance review every six months

— Paid vacations, compensatory leaves and sick leave

— Work schedule up to you: standard “office” schedule (5 day 9 till 18.00 it is Kyiv time (UTC+2/+3 ) Or flexible schedule with 12-hour shifts every three days from 8 till 20.00 or from 20.00 till 8.00.

— English classes with the experienced teachers

Responsibilities:

— Assisting telecommunication providers with launching new projects, or reconfiguration of our solutions to fulfill their current business needs

— Troubleshooting technical issues by request from customer’s tech team

—Monitoring of customers’ hardware and software infrastructure and ensuring site reliability

— Performing software updates or/and migrations to the new hardware or in the cloud

— Constant self-development in technical skills to catch up with the latest trends in technology

— Communicating with customers in a professional manner through the ticketing system. Ensuring a timely resolution of all issues meeting or exceeding SLA’s or customer expectations

— Occasional business trips all over the world for employees who have deep system knowledge and desire to travel

— You will rapidly gain vast knowledge of:

a wide variety of software applications and other components (Docker, Cassandra, MySQL, Elastic) across companies in telecommunication industry

— Managing expectations of business customers and vise escalation to keep the situation under control

About company:

PortaOne is a software developer for communication service providers. We help telcos develop and provide new communication services (IPTV, MVNO/LTE core and another) in places where they didn’t exist before or were inaccessible due to cost. Our products are a unique combination of commercial software (high-quality support, detailed documentation, etc.) while completely open to customers (open-source code, specific tools to support client-created modifications). If using a metaphor, we provide reliable hi-tech vans for communications industries’ Wild West pioneers.

The company was founded in 2001 — and now our staff consists of nearly 250 people. We have 480+ clients (Vodafone, Ziggo, TRavelSIM) in more than 90 countries on all five continents. The demand for our products has been growing for over two decades, and the pandemic even boosted it. So if you look for a challenging job with a highly demanded product and a stable income, PortaOne is the right place!

More information about the company can be found on our website portaone.com.

Exolix is a dynamic and innovative Web3 company dedicated to providing instant crypto exchange services and solutions for fintech companies. With a commitment to excellence and a passion for blockchain industry, we have been a leader in Web3 crypto swap services for 6 years. As we continue to expand our reach and influence, we are seeking a highly motivated and experienced Business Development Manager to develop B2B partnerships and propel our growth.

Position Overview:

We are looking for a results-driven Business Development Manager with a proven track record in cultivating and closing B2B partnerships. The ideal candidate will have exceptional communication skills, a deep understanding of the blockchain industry, and the ability to identify and capitalize on new business opportunities. As a Business Development Manager, you will play a key role in establishing and maintaining strategic partnerships to drive revenue and enhance our market position.

Responsibilities:

• Identify, prospect, and establish new B2B partnerships that align with the company's strategic goals and objectives.
• Conduct thorough market research to identify potential B2B partnership opportunities.
• Create scripts for communicating with key decision-makers for different channels.
• Enhance relationships with current customers by upgrading services and discovering new opportunities to expand the partnership.
• Develop and maintain strong relationships with key decision-makers in target industries.
• Collaborate with cross-functional teams to create compelling proposals and presentations tailored to prospective partners.
• Negotiate and close partnership agreements, ensuring mutually beneficial terms for all parties involved.
• Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and threats.
• Achieve and exceed sales targets and key performance indicators related to partnership development.
• Create and regularly update partner plans on a quarterly basis.

Key skills and qualifications:

• 2+ years of proven sales experience in the B2B field;
• Strong interpersonal and communication skills;
• Excellent problem-solving and analytical skills;
• Ability to work effectively in a rapidly changing environment;
• Ability to work independently and in a team;
• Advanced level of English is required (minimum B2);
• Expertise in the cryptocurrency niche.

What we offer:

• Remote employment opportunities.
• Monday to Friday flexible schedule.
• Competitive salary depending on the experience.
• Partial company coverage for educational and training expenses.
• Business trips around the world to major industry conferences.
• Performance-based bonuses.

Advertiv is a global digital marketing agency offering full-service marketing solutions. A leading digital agency specializing in strategy, brand building & user acquisition using proprietary AI technology for programmatic RTB media buying on dozens of DSPs (both for desktop & mobile). Powered by a team of highly experienced and skilled professionals with a shared passion for marketing & technology, we’ll help accelerate your global online growth with well-defined KPIs.

😎 The Media Buyer Team Lead (Gambling - Facebook) will focus on leading and managing a team of media buyers to develop, execute, and optimize high-impact Facebook advertising campaigns for the gambling sector. This role is pivotal in acquiring new users, driving growth, and ensuring the highest return on ad spend (ROAS) while navigating the complex regulatory environment of the gambling industry. The ideal candidate is a Facebook Ads expert with leadership experience and deep industry knowledge.

📍 Key Responsibilities:

• Team Leadership: Lead, mentor, and develop a team of Facebook media buyers, ensuring campaign objectives are met and team performance is optimized.
• Campaign Strategy & Execution: Develop and implement comprehensive Facebook advertising strategies that align with business goals and the unique challenges of the gambling industry.
• Budget Management: Oversee and manage Facebook advertising budgets, optimizing for ROAS, CPA, and user acquisition while staying within budgetary limits.
• Performance Optimization: Monitor and optimize all aspects of Facebook campaigns, including audience targeting, ad creative, bidding strategies, and placement to maximize performance.
• Regulatory Compliance: Ensure all Facebook ad campaigns comply with regional gambling regulations and Facebook’s advertising policies, maintaining strict adherence to responsible gambling standards.
• Creative Collaboration: Work closely with creative teams to ensure ad creatives are engaging, relevant, and compliant with Facebook’s ad policies.
• Reporting & Analytics: Track and analyze campaign performance metrics (e.g., CTR, CPC, CPM, CPA), generate detailed reports, and provide strategic insights for improvement.
• Facebook Platform Expertise: Stay up-to-date with Facebook’s evolving advertising tools, trends, and best practices to continuously improve campaign results and maintain a competitive edge.
• Vendor Relationships: Manage relationships with Facebook account representatives and other relevant partners to gain access to insights, beta programs, and premium ad inventory.

📍Key Qualifications:

• Experience: Minimum 3+ years of hands-on media buying experience, with a focus on Facebook Ads, and at least 1 year in a team leadership role. Experience in the gambling industry is required.
• Facebook Expertise: In-depth knowledge of Facebook Ads Manager, Power Editor, Facebook Pixel, custom audiences, lookalike audiences, and A/B testing.
• Gambling Industry Knowledge: Thorough understanding of the gambling sector, including regulatory requirements, responsible gambling standards, and advertising restrictions across different regions.
• Technical Skills: Expertise in Facebook's targeting capabilities, dynamic ads, and campaign optimization tools. Familiarity with analytics platforms like Google Analytics and Facebook Analytics.
• Leadership: Proven ability to lead, coach, and inspire a media buying team to achieve performance goals in a fast-paced environment.
• Analytical Mindset: Strong analytical and data-driven decision-making skills, with the ability to translate data insights into actionable strategies.
• Communication Skills: Strong written and verbal communication skills to present performance results and strategic recommendations to senior stakeholders.
• Education: Bachelor’s degree in Marketing, Business, or a related field. Certifications in digital marketing or Facebook Ads are a plus.

📍 Preferred Attributes:

• Proven success in Facebook ad campaigns within the gambling industry, achieving strong user acquisition and ROAS.
• Experience managing high-budget Facebook campaigns in a performance-driven environment.
• Knowledge of Facebook’s ad policies, specifically as they pertain to gambling.

📍 Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth, leadership, and skill development in a dynamic industry.
• Opportunity to work with international companies from various industries;
• Professional and career growth.

📍 The interview process consists of:

• Intro call with our recruiter;
• Interview with the hiring managers.

If you are passionate about media buying and interested in the gambling industry, we would love to hear from you. Join our team as a Media Buyer and play a key role in driving the success of our advertising campaigns.

Apply now to be part of our dynamic team!

About the Role

InterLink is seeking an experienced Project Manager with the background in software development and IT to join our Project Management Office (PMO). Our PMs are responsible for end-to-end project delivery across various sectors. They collaborate closely with clients, developers, and stakeholders, ensuring smooth project execution using Agile methodologies, particularly Scrum.

Responsibilities

As a Project Manager at InterLink, you will:

• manage project delivery from initiation to closure;
• define project scope, goals, and deliverables;
• plan and manage project resources;
• oversee Agile ceremonies (daily stand-ups, sprints);
• manage client communication and expectations;
• ensure timely delivery and alignment with client requirements.

What We Offer

InterLink offers the right candidates:

• a contract-based cooperation;
• work in a dynamic, motivated team;
• opportunities to manage diverse and impactful projects;
• an open knowledge-sharing culture and modern project infrastructure.

If you have experience in product development, project management in outsourcing is twice as fun! You get the satisfaction of delivering a tangible, measurable product while enjoying the variety of working across different domains—keeping things dynamic and preventing boredom.

Expectations

This is what is expected from the successful candidate on this position:

• Long-term Commitment. Our projects are usually long-term. That's why we ask our team members for a minimum of 1 year commitment from their side.
• Full-time Work. Our customers expect us to work full-time on their projects, so we kindly ask our team members the same. On average this means 40 hours per week.
• Synced Schedule. The nature of our projects requires maximum schedule overlap for effective collaboration between everyone involved.

• Team Meetings. We believe that clear communication is the key to success. Our teams have regular meetings: daily sync-ups, planning sessions, code review.
   

  Required Skills:

• We look for the candidates who have:
• minimum 2 years of experience in management in a technology-driven environment;
• good understanding of SDLC and practical experience of running software development projects is a must;
• experience with Agile methodologies;
• ability to make well-informed decisions confidently and take full responsibility for their outcomes;
• strong leadership, planning and communication skills;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Recruitment Stages:

• application registration via google form
• technical quiz
• interview with PMO
• interview with CEO
• offer

Affiliate Manager - iGaming Industry

Position: Affiliate Manager
Location: Kyiv, Ukraine / remote 
Type: Full-Time

About Us:

RX partners is a new player in the iGaming industry, known for our innovative gaming solutions and commitment to providing an exceptional user experience. We are looking for a dedicated Affiliate Manager to join our dynamic team and help drive our affiliate marketing strategy.

Job Summary:

As an Affiliate Manager, you will be responsible for building and maintaining relationships with affiliate partners, optimizing their performance, and driving revenue growth. You will play a critical role in expanding our affiliate network and ensuring that our partnerships are mutually beneficial.

Key Responsibilities:

• Affiliate Recruitment: Identify, onboard, and manage new affiliate partners to expand our affiliate network.
• Relationship Management: Build and maintain strong relationships with affiliates to enhance performance and engagement.
• Performance Monitoring: Analyze affiliate performance metrics, providing regular reports and insights to optimize campaigns and maximize ROI.
• Marketing Strategy Development: Collaborate with the marketing team to develop and implement effective affiliate marketing strategies and promotional campaigns.
• Compliance Oversight: Ensure all affiliate activities comply with industry regulations and company policies.
• Payment Management: Oversee the timely processing of affiliate payments and commissions.
• Market Research: Stay up-to-date with industry trends, competitor activities, and affiliate marketing best practices to inform strategy.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 2+ years of experience in affiliate marketing, preferably in the iGaming industry.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Excellent communication and interpersonal skills, with a talent for building relationships.
• Proficient in affiliate marketing software and analytics tools.
• Knowledge of SEO, digital marketing, and conversion optimization is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and commission structure.
• Flexible working hours and the option for remote work.
• A dynamic and inclusive work environment.
• Exhibitions all over the world

How to Apply:

If you are passionate about affiliate marketing and the iGaming industry, we would love to hear from you! Please send your resume and a cover letter outlining your relevant experience!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online/offline sales;
• Interaction with customer service and business development managers;

• Work with leads generated by marketing.

   

What we expect from the candidate:

• Experience in sales for at least 2 years;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;

• Understanding of sales and B2B services.

   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services.
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.
 

Waiting for you on our team!

Full-time, long-term cooperation, 3 steps to the job offer.

Team: up to 25 employees.
 

Position Overview:
The company is a fast-moving, innovative startup revolutionizing the way businesses communicate through video. As they resume their growth trajectory, we are looking for top-tier engineering talent to join their R&D team and help shape the future of their product. They thrive in a high-intensity, hands-on environment, and we are looking for developers who do the same.
 

Who We’re Looking For

We are seeking a Full-Stack Engineer with strong experience, a product mindset, and the ability to thrive in a fast-paced startup culture. You will work closely with product, data, sales, and customers to design and build high-impact features that delight our users.
 

This is a full-time, in-office role with no remote work option. Candidates must be ready for a high-commitment, startup-style work culture with result goals.
 

What You'll Do:

• Develop features end-to-end: from grooming, design reviews, coding, and testing, to deployment and monitoring in production
• Lead the development of groundbreaking features that deliver tangible customer impact
• Play a key role in architectural decisions and long-term technical planning
• Mentor other developers and lead by example in writing clean, scalable, maintainable code
• Collaborate with cross-functional teams (product, support, sales) throughout the development lifecycle
   

What You Bring:

• Minimum 3 years of professional software development experience
• Proven ability to lead features from design to delivery
• Exceptional communication skills and a team-player mindset
• Strong React.js, JavaScript, CSS/HTML, and Node.js experience
• Background at a top-tier tech company or high-impact startup
• Strong professional references
• Willingness to work long hours and fully commit to a demanding environment
   

Nice to Have

• Experience with AI technologies or AI-driven product development
• Familiarity with AWS cloud development (Lambda, DynamoDB, Serverless framework)
• Previous exposure to Styled Components and modern front-end tooling
   

Why Join Them?

• A chance to make a real impact as part of a lean, driven team
• Opportunities to shape the future of the product and tech stack
• Above-market compensation for exceptional talent
• An intellectually stimulating environment with like-minded professionals
   

Application Process:

This is a selective and competitive hiring process. Please ensure your application includes:

• A resume/CV
• A tailored cover letter (required) explaining your motivation, key achievements, and what you can bring to the team.

Responsibilities:

· Translate complex functional and technical requirements into custom design and development of Microsoft Power Platform-based applications.

· Design, develop, and implement automated workflows using Power Automate.

· Collaborate with business stakeholders to gather and analyze requirements.

· Integrate Power Automate with existing systems to optimize workflows.

· Troubleshoot and resolve issues related to automated workflows.

· Document processes and provide training to end-users as needed.

· Work with SharePoint as a Data source

· Understand the principles of API

Requirements

· Experience in implementing Microsoft Power Platform, focusing on Cloud Flows Canvas apps

· Experience in configuring connectors and integrations to connect Power Automate with various data sources and applications.

· Experience with SharePoint development

· Have a knowledge of Office 365 platform

· Knowledge of Power Platform architectural best practices and design principles. 

· Experience with programming or scripting languages is a plus

If recruitment drives you, you love the challenge in it, if you are a passionate person and interested in joining a technical recruitment boutique agency we would be happy to have an opportunity of working with you

MoveUp is a dynamic and boutique recruitment agency with offices in Tel Aviv, Budapest, specializing in sourcing top-tier IT talent for a wide range of clients across the continent. We pride ourselves on our tailored approach, understanding the unique needs of each client, and connecting them with the best IT professionals in the industry.

Key Responsibilities:

• Develop and maintain a network of potential candidates through proactive HANDS ON sourcing and ongoing relationship management with the existing pool of candidates ( ability to present first candidates within 3 days)
• Conduct in-depth HR interviews with candidates to assess their qualifications, experience, and cultural fit for client organizations, write summaries, and prepare resume
• Collaborate with an account manager and TL to understand clients' hiring needs and specific job requirements, as well as help through the whole recruitment process including setting up interviews between clients and candidates and answering any client's questions
• Write and post job descriptions on various platforms, utilizing effective recruitment strategies to attract top talent.
• Provide advice to both clients and candidates on salary levels, and career opportunities.
• Facilitate and negotiate the offer process with candidates.
• Stay abreast of the latest trends in IT and recruitment practices.
   

Qualifications:

• Solid knowledge of sourcing techniques (e.g., social media recruiting, LinkedIn, job boards, Boolean search, etc.)
• Minimum of 2-3 years of experience in IT recruitment, preferably within a recruitment agency or outstaffing company
• Proven experience of recruitment in EU / CEE
• Experience of working in outstaffing or recruitment agency
• Strong understanding of IT terminologies and trends ( different tech stacks, libraries, frameworks)
• Experience in negotiations and high rate of acceptance offers by candidates
• Ability to work in a fast-paced environment
• Self-starter, initiative, customer-oriented and result-driven
• Ability to multi-task and manage a number of 5 - 8 open roles in parallel
• High level of English ( at least B2)

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Paid vacation and sickness days, national holidays
• The large set of tools assisting in reaching business goals

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

Requirements:
 

• At least 1 year of proven experience as a Quality Assurance Specialist
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in test documentation design (test plans, bug reports, etc.)
• Understanding of the software development life cycle and experience working with different methodologies
• Excellent problem-solving and analytical skills
• Attention to detail and the ability to work well as part of a team

Will be plus:

• Skills in programming
• Experience with DBMS (MySQL, PostgreSQL, etc.)

⠀
We offer:
 

• Stable and competitive compensation with regular results-based review
• Opportunities for career growth and raising professional skills
• Dynamic environment with low level of bureaucracy
• Innovative projects with advanced technologies
• Your bookkeeping will be maintained by a professional accountant
• Compensation external English language trainings

Responsibilities:
 

• Perform thorough manual testing of web applications to ensure compliance with requirements
• Document test results and prepare detailed reports on findings
• Maintain clear and open communication with project stakeholders, including clients, team members, and executives
• Continually improve QA processes to ensure high-quality products

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Responsibilities:

- Go through the software requirements and get clarifications on one's doubts.

- Become familiar with the software under test and any other related software.

- Understand the master test plan and/or the project plan.

- Create or assist in creating your test plan.

Generate test cases based on the requirements and other documents.

- Procure or create test data required for testing.

- Test software releases by executing assigned tests (manual and/or automated).

- Report test results.

- Update test cases based on the discovered defects.

- Support the team with testing tasks as required.

- Keep up-to-date on the overview of the development technology, the popular testing tools (e.g. automated testing tools and test management systems) and the overview of the business domain.

Skills Required:

- Working as Quality Assurance Engineer 1+ (Back-end).

- Good experience in Manual Testing of Web applications.

- Advanced skills in requirements analysis.

- Knowledge and practical experience working with SQL.

- Knowledge and practical experience working with GIT, Kibana, and Jenkins will be a plus.

- Deep understanding and experience in software development life cycle.

- Excellent skills in reading and analyzing logs to identify the root cause of a defect.

- Ability to prioritize test cases based on risk analysis.

- Multitasking skills.

- Intermediate English level.

- Ukrainian proficiency.

- Strong communication skills.

- Addiction to work.

- Gaming application expertise will be a plus.

- Integration testing using SOAP UI and Postman will be a plus.

Company offers:

- Fully remote work or work in a friendly team at a modern office.

- Health insurance.

- Free English language training.

- Real Agile.

- Competitive salary level.

We are looking for a Technical Support Manager (L1) to provide high-level assistance to our customers and partners. This role includes diagnosing and troubleshooting software issues, as well as configuring customer and provider accounts, including AI models.

📌 Please note: This position requires working night shifts, including:

One shift from 11:00 PM to 8:00 AM (23:00 – 08:00)
One shifts from 10:00 PM to 7:00 AM (22:00 – 07:00)
 

Primary responsibilities of a Technical Support Manager:
- Diagnose and troubleshoot technical issues, including account setup;
- Ask customers targeted questions to quickly understand the root of the problem;
- Guide clients and providers through issue resolution via phone, email, or chat;
- Properly escalate unresolved issues to appropriate internal teams;
- Provide prompt and accurate feedback to customers;
- Oversee the integration pipeline;
- Configure provider and client accounts;

- Utilize AI models to automate issue diagnostics, analyze client data, and optimize support processes.

Requirements & Skills

- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role;

- Ability to diagnose and troubleshoot basic technical issues;

- Experience working with AI models for data analysis, process automation, or customer support;

- Excellent problem-solving and communication skills;

- Excellent skills in SQL;

- Ability to provide step-by-step technical help, both written and verbal;

- BS degree in Information Technology, Computer Science, or relevant field.

Probation

- Standard probation — 3 months (may be exceptional cases)