Jobs

Format: Full-time
Compensation: Fixed salary + %
Work format: Remote

Responsibilities:

• Working with the automated lead generation system Convertix.io (must-have)
• Adjusting and fine-tuning job application criteria (niche, budget, keywords, filters)
• Handling incoming responses from clients
• Communicating with clients and guiding them to:
  • a call, or
  • a direct deal
• Client handover after agreements are reached

Requirements:

• Mandatory experience with Convertix.io
• Hands-on experience with Upwork (practical, not theoretical)
• Understanding of the funnel: proposal → reply → call → deal
• Confident written English (B2+)
• Ability to lead clients to a decision, not just reply to messages

📩 How to apply

In your application, please include:

1. Your experience with Convertix.io (what exactly you configured)
2. Your experience with Upwork

3. Your average reply / interview rate

We're looking for a creative graphic designer to help us create 10 vector-based social media infographics per month for our beauty education brand, Online Makeup Academy: www.instagram.com/onlinemakeupacademy

What You'll Do

• 10 infographics per month ($10 per infographic, $100 total)
• Turnover time: 1 week
• Please review our Instagram page to understand the type of graphics we're looking for:
  https://www.instagram.com/onlinemakeupacademy/
• Experience in beauty, fashion, education, or social media content design is a plus

Requirements

• Experience creating vector graphics and infographics
• Strong attention to detail
• Ability to maintain brand consistency
• Fast communication and reliable turnaround times
• Portfolio showcasing similar work

We're looking for someone we can build a long-term relationship with. If we're a good fit, there will be additional design projects beyond these monthly infographics.

To apply, please send your portfolio or examples of infographic work and a brief introduction about your experience.

IT Support Specialist

We are seeking a dedicated professional to help maintain smooth operational and technical processes across our University. The IT Support Specialist will collaborate with academic and administrative teams, as well as external stakeholders, to ensure the uninterrupted operation of IT systems, supporting University goals and ensuring technical comfort for all employees.

What We Offer:

• Official employment and social guarantees in full compliance with Ukrainian legislation;
• Work schedule: 5/2, from 8:30 AM to 5:30 PM (flexible/subject to adjustment);
• Work format: On-site (at the Kyiv campus);
• Professional growth: Opportunities to learn and develop within a supportive, collaborative environment;
• Corporate culture: A highly interactive, international work environment at one of Ukraine's premier private universities.

Key Responsibilities:

• System Support: Maintain IT systems, provide user assistance, and prepare new hardware/equipment for operation;
• Account Management: Manage and administer user accounts within internal information systems;
• Hardware Maintenance: Maintain, connect, and configure office equipment and computers (including printers, laptops, TVs, projectors, and video cameras); monitor and manage IT consumables;
• Hardware Service: Perform minor equipment repairs and laptop maintenance (where applicable);
• Documentation & Reporting: Participate in drafting technical guidelines, managing documentation, and maintaining internal IT asset registers;
• Inventory Management: Conduct regular inventories of technical equipment and hardware;
• Access Control Support: Process requests for the issuance and restoration of electronic access badges/passes;
• CCTV Maintenance: Ensure regular maintenance and support for security/video cameras;
• Event & Academic Support: Provide technical assistance and user consultation during lectures, seminars, and events (including checking and configuring multimedia and sound equipment);
• Operational Support: Fulfill additional tasks assigned by the direct supervisor related to maintaining campus facilities and building operations.

Requirements:

• Education: Higher education or currently pursuing a degree (students are welcome to apply);
• Experience: 1+ years of experience in a similar IT support or helpdesk role;
• Technical Skills: Hands-on experience with multimedia equipment (projectors, mixing consoles, microphones, etc.) and online streaming/broadcasting software;
• Language Proficiency: English proficiency at an A2+ level or higher;
• Advantages: Prior experience in organizing and supporting large-scale online and offline events will be a strong plus;
• Soft Skills: Goal-oriented, responsible, eager to learn, and a strong team player.

As a Newsletter Publishing Assistant, you’ll ensure the smooth publishing and formatting of newsletter and blog content.
This is a hands-on role focused on accuracy, coordination, and consistency — ideal for someone with a data entry or administrative background who wants to grow into marketing or content management.

You’ll start by handling publishing and coordination tasks, and gradually take ownership of multiple newsletters as you prove your reliability and marketing instincts.

🔧 Key Responsibilities

• Publish and format newsletter and blog posts according to templates and style guidelines.
• Double-check links, formatting, and visuals before publication.
• Track publishing progress and maintain organized records in spreadsheets or project tools.
• Coordinate with the Content and Analytics teams to ensure smooth post-scheduling and accuracy.
• Assist with uploading images, links, and metadata (titles, tags, categories).

📌 Requirements

• Strong attention to detail and ability to work fast without errors.
• Comfortable with repetitive posting tasks and checklists.
• Basic understanding of content formatting and publishing tools (WordPress, etc. — training provided).
• English level: C1
• Experience with spreadsheets or CMS platforms is a plus.
• Curiosity about marketing, newsletters, and digital growth.

🎓 Growth Path

After mastering publishing tasks, you’ll:

• Manage multiple newsletters independently.
• Learn marketing fundamentals — email performance, audience insights, and campaign structure.
• Grow into a Newsletter Marketing Coordinator role.

🤝 What it means to be part of our Team

Your professional and personal development:
🙋 Multinational and intercultural experience
📚 Corporate library
💪 A world-class team to work with
🎓 Growth opportunities
💻 Cutting-edge frameworks and technologies

Well-being:
💰 Competitive salary
🎳 Common team activities (football, basketball, tennis, board games, and more)
🎁 Bonuses according to the policy
💆‍♀️ 21 paid vacation days & 14 paid sick leaves
🧘 Work-life balance

Working environment:
🏢 Cozy office in Warsaw available for you whenever you need it
🥪 Coffee, tea, sweets, fruits, and more snacks

💌 Why join Media Miami

If you’re looking for comfort, this isn’t it. If you’re looking for growth, ownership, and the chance to work with people who operate at a high level - you’ll feel right at home. At Media Miami, you won’t just execute - you’ll shape, improve, and elevate everything you touch.

📱 Please make sure to include your Telegram nickname in the cover letter.

EvoPlay is an IT company that has been building an ecosystem of B2B products and services for the online gaming industry for over 10 years — including innovative gaming platforms, advanced marketing solutions, and analytical tools.
 

As we continue to grow, we are looking for a Sales Manager to join our team.

 Responsibilities:

• Actively search and attract new clients, expanding the contact base.
• Maintain relations with client, be in touch with them through messages and phone calls, identify client needs and provide optimal solutions.
• Attending international events, representing company abroad.
• Build long-term partnerships and support clients at all stages of cooperation.
• Preparing reports
• Achieve sales goals and meet KPIs.
• Organize and manage sales pipeline.

Requirements: 

• 6+ months of experience in Sales, Account Management, Affiliate Marketing, or a related field.
• Understanding of the iGaming industry will be a plus .
• English proficiency at B2+ level (for international communication).
• Strong skills in negotiation, active listening, and objection handling.
• Goal-oriented, self-motivated, and proactive.
• Ambitious to grow professionally, be a team player.

We offer:
 

• 20 working days of paid vacation annually
• 22 sick leave days
• Medical insurance
• Corporate discount program
• Access to courses, training, and a self-learning library
• Internal mobility and rotation program
• Flexible working hours (start between 8:00–11:00)
• Group discussions and one-on-one sessions with a psychologist

Due to team expansion, we are looking for an HR Generalist​ who will ensure accurate and efficient personnel administration processes, maintain HR documentation, and support employees and managers on labor-related matters.

Key Responsibilities

• Support the full cycle of employment administration processes, including hiring, internal transfers, and terminations.
• Maintain HR documentation, including the preparation and processing of orders, leave requests, transfer documents, and other personnel records.
• Provide employees with guidance on Ukrainian labor legislation and internal HR procedures.
• Ensure accurate working time tracking and timely updates to work schedules.
• Prepare and maintain annual vacation schedules.
• Inform and advise employees on new employment conditions, HR processes, and internal procedures.
• Process employee requests related to personnel administration matters.
• Participate in the improvement and optimization of administrative HR processes.

• If required, support activities related to staff schedules, organizational structure updates, workforce planning, and employee bonus systems.

   

Requirements

• 1–2 years of experience in HR administration or personnel administration.
• Good knowledge of current Ukrainian labor legislation.
• Hands-on experience in personnel administration and HR record-keeping.
• Experience with staff schedules (development and updates) will be considered an advantage.
• Experience in workforce planning based on production needs will be a plus.
• Experience with employee bonus systems (development, implementation, or improvement) will be considered an advantage.
• Previous experience in a manufacturing company or production environment will be an advantage.
• Proficiency in MS Office.
• Ability to work with large volumes of information while maintaining a high level of accuracy.

• Strong communication skills.

   

Hard Skills

• Knowledge of Ukrainian labor legislation.
• Personnel administration and HR record-keeping.
• Preparation of HR reports.

• Proficiency in MS Office.

   

Soft Skills

• Strong communication skills.
• Ability to handle sensitive HR matters appropriately and professionally.
• Attention to detail and a high level of responsibility.
• Ability to work with large volumes of information and prioritize tasks effectively.
• Analytical thinking.
• Initiative and proactivity.
• Ability to collaborate effectively with different departments.

💼 We Offer:

• Official employment.
• Stable salary above the market level.
• Military reservation for men.
• The opportunity to influence internal processes.
• Support and development in a professional environment.

🔍 We’re Hiring: Manual QA Engineer (Middle / Strong Junior)

We are representing a leading European provider of secure IoT connectivity and end-to-end solutions, currently seeking a motivated and detail-oriented Manual QA Engineer to join their growing team.

🏢 About the Company

Our client helps organizations optimize operations, enhance business value, and secure critical functions through innovative and reliable IoT technology.
Their secure IoT solutions are trusted across multiple sectors — including smart buildings, alarm systems, transportation and logistics, personal safety, healthcare, construction, municipalities, schools, rescue services, and power infrastructure.

💼 Role Overview

Position: Manual QA Engineer (Middle / Strong Junior)
Type: Full-time
Location: Hybrid/office in Lviv

As a Manual QA Engineer, you’ll play a key role in ensuring the high quality and reliability of IoT software solutions by collaborating closely with development and product teams across all stages of the software lifecycle.

🧩 Responsibilities

• Perform manual testing of web and mobile applications
• Test REST APIs and web services
• Use browser developer tools (inspect element, network tab, console) for analysis and debugging
• Write and maintain clear, structured, and comprehensive test documentation
• Validate data using basic SQL queries
• Identify, document, and track defects using bug tracking tools
• Participate in Agile/Scrum development processes
• Apply performance and security testing practices
• Manage tasks independently and communicate effectively with the team

✅ Requirements

• 1.5+ years of hands-on manual QA experience
• Solid experience with web and mobile app testing
• Familiarity with API and database testing tools
• Strong analytical and problem-solving skills
• Experience writing high-quality test documentation
• Understanding of Agile methodologies
• English level: Intermediate Strong or higher

🌟 What You’ll Do

• Contribute throughout the full software development lifecycle
• Write, review, and maintain QA documentation
• Execute various types of testing to validate functionality and uncover edge cases
• Collaborate with cross-functional teams to ensure product quality at every stage
• Identify, document, and prioritize reproducible defects with actionable details
• Participate in early testing phases to prevent issues before they reach production

If you’re passionate about software quality and eager to contribute to innovative IoT solutions that make a real impact — we’d love to hear from you!

Requirements:

• Understanding of text structure (headlines, content blocks) and the ability to build it
• Ability to think logically regarding assigned tasks
• Understanding of SEO content and experience working with it
• Experience working with multiple GEOs, language versions, and content localization
• Writing content manually, without AI
• At least 2 years of experience as an SEO copywriter, including at least 1 year in related niches
• English proficiency sufficient for writing content directly in English (not translation from Russian/Ukrainian)
• Optimization of texts for target keywords (title, H1–H3, meta descriptions, alt tags)
• Ability to write long-form content
• Understanding of meta tags and their purpose
• Understanding of semantic core and LSI keywords
• Experience working with gray niches in the forex vertical; crypto or investments experience is also acceptable
• Ability to build article structures for commercial content
• Understanding of triggers and restricted words that should not be used in the forex niche from a search engine perspective
• Ability to deliver large volumes of content within tight deadlines
• Working with Google Sheets and Google Docs

Collaboration with designers:

• participation in writing technical specifications
• reviewing layouts/mockups (content-wise)
• writing and managing content revisions

Would be a plus:

• Ability to create technical tasks for designers
• Experience in affiliate marketing and writing content about finance and stock trading
• Experience working with landing pages
• Experience filling websites with content

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. 

EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Reason for Position Launching & Mission of the Role
To build social media into a structured and measurable channel for candidate attraction, strengthen EverHelp’s employer brand and B2B presence, and drive engagement across B2E audiences, B2B stakeholders, and C-level personal brands.

Your future responsibilities include:

• Manage and develop EverHelp’s social media presence across Instagram, TikTok, Threads, and LinkedIn, with a focus on candidate attraction (B2E) and B2B audience engagement,
• Own and grow Instagram, TikTok, and Threads as channels for candidate attraction, audience growth, and employer brand visibility,
• Manage corporate LinkedIn pages for EverHelp and Evly, driving B2B communication and brand presence,
• Support and develop C-level personal brands on LinkedIn by monitoring industry trends, thought leaders, and creating relevant content,
• Build and maintain a social media analytics system, track performance metrics, and provide regular reporting,
• Generate concepts and creatives for paid candidate attraction campaigns across Instagram and Facebook,
• Identify and collaborate with influencers and partners for both B2E and B2B initiatives,
• Prepare clear creative briefs and tasks for the design team,
• Collaborate closely with the Recruitment team to ensure effective handover and processing of organic candidates,
• Partner with the Brand team to communicate employer branding initiatives, events, and company activities.

Needed experience & skills:

• 1+ year of experience in Social Media Management,
• Strong written and verbal communication skills in Ukrainian and English (Upper-Intermediate+),
• Understanding of the Ukrainian IT industry,
• Basic understanding of HR metrics and analytics,
• Proven experience managing corporate accounts across Instagram, TikTok, and LinkedIn,
• Ownership mindset, with the ability to lead the direction independently and proactively propose solutions,
• Result-oriented approach,
• Strong communication skills, with the ability to build relationships and collaborate effectively with stakeholders and employees,
• Structured thinking and organizational skills.

Nice to have skills:

• Understanding of working specifics within large-scale teams and organizations (500+ employees),
• Experience collaborating with influencers and partners for media and content projects.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Kyiv office with free breakfasts and lunches,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

ARRISE - is an international IT company that develops and operates live gaming solutions for global platforms.

The team includes over 5,000 professionals across Europe and Canada. The main studio headquarters is located in Sofia, Bulgaria.

 

What you’ll do:

• Host card and table games in a live broadcast format
• Work in a professional studio with lighting, equipment, makeup, and styling provided
• Open, manage, and close game tables

• Collaborate with the studio’s technical and production teams

   

What the company offers:

• Competitive salary:
  €1120 base + bonuses → up to €1530 total
• Quarterly bonuses (up to €410)
• Paid relocation package to Sofia, Bulgaria
• Official employment and stable contract
• Health insurance from day one
• Meal vouchers, transport card, and sports program
• Daily preparation for live sessions (professional makeup & hair styling)
• Opportunities for career growth within an international company

Requirements:

• Willingness to relocate to Sofia, Bulgaria
• English level B1+ (spoken communication)
• Confident communication skills
• Neat and presentable appearance
• Willingness to work in shifts (40 hours/week or part-time)

• Responsible and disciplined

   

💡 No previous experience required — full training is provided before you start.

This role is a good fit if you:

• Are open to relocation and new experiences
• Feel comfortable in a public-facing role
• Want to work in a stable international company and grow in an IT-related environment

About the Role

Are you tired of being a "feature factory" and just shipping roadmaps? Do you care about real business impact, conversion charts, and moving metrics that actually matter? If yes, this is the place for you.

We are looking for a data-driven Product Manager (Asia) to take absolute ownership of our core revenue funnel. Your main mission is simple but challenging: take users from the moment of registration and ensure their journey to a successful deposit is flawless. You will be directly accountable for Reg2Dep conversion and funnel performance.

This is a role focused on pure execution, rapid experimentation, and measurable impact — not just delivering tickets.

What You Will Own

• The Revenue Funnel: Registration - Deposit - Payment Success. You own every pixel of this journey.
• Reg2Dep Conversion: Driving the ultimate growth metric of the product.
• Product-Driven Revenue: Turning user behavior insights into bottom-line growth.
• The Experimentation Pipeline: Setting up, running, and scaling continuous A/B tests.

Key Responsibilities

• Optimize the Funnel: Ruthlessly identify, analyze, and eliminate conversion bottlenecks and user drop-offs across all devices.
• Boost Payment Success Rates: Team up with the Payments department to ensure localized payment methods work smoothly and seamlessly.
• Run A/B Tests: Turn hypotheses into high-impact product improvements based on data, not guesses.
• Cross-Team Synergy: Collaborate with Affiliate teams to ensure incoming traffic converts efficiently, and sync with Retention to optimize downstream performance.
• Deliver Fast: Focus on high-impact MVP improvements that move the needle quickly rather than over-engineering complex solutions.

Requirements

• iGaming/FinTech Background: Proven experience as a Product Manager in iGaming is strictly required. You speak the industry language naturally.
• Funnel Mastery: Deep, practical understanding of user journeys, conversion mechanics, and churn signals.
• Data & Analytics Stack: Strong analytical skills. You are comfortable diving into data using SQL, Excel, BI tools, and user behavior tools like Hotjar.
• Experimentation DNA: Hands-on experience with A/B testing and CRO (Conversion Rate Optimization).
• Tech-Fluent: Proven track record of working closely with engineering teams in fast-paced environments.

What We Are Looking For

• Impact over Output: You measure your success by conversion growth, not by the number of features shipped.
• Problem-Solving Mindset: You see a drop-off chart and immediately know three ways to investigate and fix it.
• Speed & Agility: You prefer launching fast, getting real data, and iterating over endless planning sessions.

What Success Looks Like

• A steady, measurable increase in Reg2Dep conversion across Asian markets.
• Significantly reduced funnel drop-offs and optimized UX friction.
• Improved payment success rates and a direct contribution to overall deposit growth.

Working Environment

We operate in a fast-paced, high-execution environment where results completely outshine the process. We don't micromanage how you get there — we give you the ownership, the data, and the tools to make an impact.

Ready to scale one of the most dynamic funnels in the region? Apply now!

Let’s Start With a Hello

We’re looking for an Affiliate Manager with advertiser-side experience who’s ready to scale partnerships across global markets. If you know how to grow affiliate networks, optimize traffic, and drive real performance — you’ll feel right at home here.

Who We Are

We’re an international iGaming company developing multiple casino products and actively expanding worldwide. Our team combines speed, expertise, and a strong performance mindset to scale across Tier-1, Tier-2, and emerging markets.

Our culture?
Fast decisions, fast growth.
Data-driven and performance-focused.
Built for scale.
Multicultural, flexible, and collaborative.

What You’ll Be Doing (Affiliate Manager – Global Markets)

• Developing and scaling the affiliate channel across multiple GEOs.
• Sourcing and onboarding new partners (affiliates, teams, influencers).
• Managing and growing existing affiliate relationships.
• Building long-term, high-performing partnerships.
• Analyzing and optimizing traffic (CR, FTD, ROI, etc.).
• Testing new traffic sources and growth hypotheses.
• Collaborating with marketing and product teams.
• Monitoring market trends and competitor activity.
• Preparing reports and driving growth initiatives.

What Makes You a Great Fit

• Experience in affiliate marketing (iGaming / casino preferred).
• Advertiser-side experience — must-have.
• English level: at least B1; additional languages relevant to target GEOs are a plus.
• Strong understanding of CPA / RevShare / Hybrid models.
• Analytical mindset with focus on performance metrics.
• Proactive, results-driven, and growth-oriented.

Bonus Points

• Experience with influencer or SEO traffic.
• Hands-on experience with hybrid deal structures.
• Existing affiliate / partner network.

What’s In It for You

• Work directly with product (no intermediaries).
• International team operating across global markets.
• Flexible format: remote or relocation to Cyprus.
• Competitive salary + performance bonuses.
• Real impact on processes and company growth.

Let’s Wrap It Up

If you want to scale affiliate channels globally, work with strong products, and influence real growth — let’s talk.
 

Description

🔹 100% remote | 🌎 Global team | ⏳ Full-time
 

If you’re looking to work on cutting-edge AI products, solve challenging problems, and be part of a fast-moving, high-talent team, you’ll love it here.
 

Join NineTwoThree AI Studio, a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build AI-powered web and mobile apps for big brands and fast-moving startups.
 

You’ll work with really smart people - the kind of teammates who challenge you, push you forward, and make you better. We move fast and focus on getting things done.

We've been growing 20% every year for the last 5 years, which means there’s plenty of room for career growth and promotions. Our work speaks for itself - some of our customers found us through five layers of referrals. That’s how much people appreciate what we do.
 

We run on clear processes and strong leadership, so while we move quickly, we don’t do chaos. We do high-quality work, and we do it right.
 

We focus on products with a positive impact in various domains from sports and health, to logistics and nuclear. But if you're into gambling, adult entertainment, or crypto, we’re not your place.

What You’ll Do

• Contribute to preparing project plans, including scope, objectives, deliverables, timelines, and resource requirements.
• Organize and maintain project boards to keep tasks visible and updated.
• Track project progress to ensure all deadlines are met, escalating issues when necessary.
• Maintain comprehensive project documentation, including meeting notes, status reports, and project schedules.
• Participate in daily stand-up meetings to ensure team alignment and address blockers.
• Collaborate with senior team members to balance trade-offs between scope, schedule, and quality.
• Test the system or product features before releases to confirm they meet acceptance criteria and quality standards.
• Serve as a communication link between the development team and the Product Manager or Senior Project Manager.
• Ensure stakeholders receive timely updates and clarity on project progress, scope changes, and potential delays.
• Work with senior PMs and the development team to estimate effort and resource requirements.
• Communicating with and supporting Senior Project Manager

Who We’re Looking For

• At least 1 year of experience managing software development projects.
• Basic understanding of web-application development.
• Proficient in English (Upper-Intermediate level or higher).
• Understanding of Agile methodology (Scrum, Kanban).
• Theoretical knowledge of user stories and user flow drawing.
• Excellent verbal and written communication skills.
• Successfully completed IT PM courses.
• Desire to understand how the apps are built in details.
• Strong PM theoretical knowledge.

Personal profile

• Energetic and self-motivated personality.
• High level of self-organization, responsibility, and attention to detail.
• Goal orientation, team player attitude.
• Willingness to learn quickly.

What We Offer

• Annual paid vacation: 20 days-off per year during the first 3 years, further increasing to 25 days in later years.
• Paid sick leave, 10 national holidays and 2 company days-off.
• Well-being budget.
• Maternity/paternity leave.
• Accounting assistance.
• Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager).
• Hardware upon business needs.
• Strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.
  
   

What's The Process
We value your time and ours and make the process fast and easy.
Interview with Recruiter, interview with Head of PM, small live test challenge (optional), call with CTO and COO, Offer.

Join us!

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.