Jobs

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee, cookies, snacks, fruits, dried fruits, nuts, and sweets.
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.
• Regular corporate events and team-building activities.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.

We are open to candidates with minimal experience who are quick learners.

Job Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – upper-intermediate;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Salesforce, Jira, Confluence;
• Ability to work on flexible hours.

Job Responsibilities

• Responsible for integration and support in assigned product areas, regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Support

The Role

We are looking for a highly motivated Service Desk Engineer to join our team. You will be responsible for providing internal customer support for IT-related issues. Primarily, you will act as a 1st Line Support Engineer, but you may also be assigned more advanced system administration tasks depending on your skills and capabilities.

What You Will Be Doing

• Registering, prioritizing, and documenting incoming questions and service desktickets, and routing the tickets to relevant teams if needed.
• Supporting customers locally in the office and remotely.
• Installing and configuring software on customer equipment.
• Performing routine software and hardware maintenance.
• Working closely with the IT team to resolve any IT-related issues.
• Performing routine access management tasks (password resets, enabling/disablingusers, etc.).
• Performing some system administration tasks (specified additionally, with education provided if needed).
• Providing customers with guidelines and producing user manuals.

What you need for this Position

• Advanced user of Windows, MacOS, and Unix systems.
• Basic understanding of MS Active Directory and computer networking, including DHCP, DNS, and OSI model.
• Eagerness to grow professionally in IT.
• Customer-oriented mindset.
• Accuracy, punctuality, and discipline.

Nice to Have

• Some scripting experience (Bash, PowerShell, Python).
• At least one year of working experience in a similar position.
   

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

We are looking for a System Administrator to join our IT team. You will be responsible for system and application updates, handling service requests and incidents, and supporting users to ensure smooth IT operations. You will also manage hardware and software needs, keep track of inventory, and make sure our systems meet security policies and industry standards.
Position requires relocation to Malaysia.

Responsibilities

• Perform system and application updates
• Handle incoming service requests and incidents efficiently by categorizing, prioritizing, and resolving them based on urgency and business impact. Maintain clear communication and follow up on ticket progress.
• Assist end-users by troubleshooting technical problems, providing guidance, and ensuring a smooth IT experience. Document resolutions and contribute to knowledge bases for future reference.
• Assess hardware and software needs, coordinate procurement processes, and manage inventory. Perform regular audits to ensure compliance with security policies, licensing agreements, and industry standards.
• Hardware management, including procurement, service center coordination, selection, and maintenance
• Wi-Fi access point configuration and troubleshooting
• Full office IT infrastructure support, including access control systems

Requirements

• At least 1,5-2 years of experience as a System Administrator or a similar role
• Proficiency in MacOS, Linux, or Windows operating systems
• Familiarity with Mattermost, Slack, or other communication tools
• Experience with backup systems and network diagnostic programs
• Knowledge of antivirus software and mail software
• Understanding of network security concepts
• Experience in configuring firewalls and setting up VPNs
• Familiarity with intrusion detection systems
• Intermediate English proficiency (B1) in speaking and writing

We offer

• 16 paid vacation days per year 
• 14 paid sick leave days per year 
• 11 days Public holidays
• Medical insurance 
• Dental expenses reimbursement 
• Parking and commuting reimbursement 
• Professional education budget 
• Language learning budget 
• Wellness budget (gym membership, sports gear and related expenses)
• Extensive relocation package for you and your family

Bulls Media is looking for an Application administrator to be responsible for the implementation, configuration, and maintenance of applications and ad-platforms within our company. You will be part of the IT team. The main tools you will be managing are our ticketing system (Freshdesk), our management system (Monday), our communication system (Slack) , self developed software , third-party SAAS applications and more.

What You will do

• The position is responsible for the overall integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat/Make, marketing tools), as well as their continuous improvement for all user groups.
• Assist with implementation of new systems as needed to support evolving processes and critically evaluate our use of systems with a view to improve global efficiency.
• Monitoring and updating configuration of tools and systems according to changes in business needs
• Work with our development team to create integrations between applications
• Work with account managers to integrate websites and ad platforms, to ensure smooth operations.
• Investigate any bugs or issues with any of the systems that are being used
• Work with business owners and marketing teams to understand system needs and requirements.
• Communicate with vendors supports for any improvements/ bugs resolution
• Maintain system documentation
• Interact with users and evaluate vendor products
• Provides advice and training to end-users
• Troubleshoot and resolve any reported problems
• Enable best practices
• Process automation
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

The experience you will need to successfully complete tasks:

• 2-4 years experience in software implementation and configuration with proven ability to create codeless integration between applications and system automations. 
• Experience with implementing and integrating projects across teams.
• Hands on experience in process automation, best practice approach, technology efficiency, and effectiveness.
• Understand the workflow and process requirements of complex application systems.
• Ability to read and understand documentation, as well as create documentation for new and existing processes.
• Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering applications.
• Ability to effectively interface with technical and nontechnical staff at all organizational levels.
• Self-motivated, able to work independently, and takes initiative.
• Ability to multitask in a fast-paced environment.
• Outstanding attention to detail with superior time and project management skills.
• Ability to learn new content areas and new skills quickly and well required.
• Professional attitude and work habits.
• Understands business functions related to the application.
• Ability to work through ambiguous work situations.
• Excellent communication skills.
• Detail-oriented.
• Upper-intermediate in English.
• Strong team player that enjoys teamwork and taking on new challenges in this dynamic environment.
• Good knowledge of excel / Google sheet - big advantage
• Experience with Make(Integromat), Zapier, Monday, - advantage.

Steps of the hiring process:

- Recruitment interview.

- Test task.

- Technical interview.

- Final interview with CTO.

As Product Manager - Integrations at TrueLabel you will be responsible for delivering service integrations — from writing technical specifications to implementation and go-live. You will also support cross-functional product teams during the production stage by identifying and implementing technical improvements and fixes to help boost conversion rates.

Your tasks:

• Maintain product integrations roadmap;
• Author best-in-class technical specifications for integrations with 3rd party systems at the deepest level of details;
• Collaborate with worldwide 3rd party providers technical integration teams to design specifications, implement and support integrations;
• Collaborate with Engineering team on integration roadmap execution and post-release technical support;
• Ensure highest quality for integrations before go-live through working with QA team and extensive acceptance testing;
• Ensure all necessary approvals before go-live (QA, Legal, Payments, Business);

• Author integration go-live runbooks and manage runbook execution throughout all the participants on the go-live date.

   

Our Criteria:

• 2+ years of experience in business analysis and product management, including writing functional and technical requirements;
• 2+ years experience as an Integration Manager or Business Analyst in the iGaming/Fintech industry;
• Someone who thrives at the intersection of Tech and Business;
• Strong business judgment and decision-making skills; ability to identify, prioritize, and articulate the highest impact initiatives;
• Excellent written and verbal English;
• Understanding of iGaming product tracking and Analytics;

• Understanding of iGaming product security requirements and possible abuse scenarios.

   

Our offer:

• We are global, we don’t stick to office or remote options only;
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime;
• We trust each other and provide unlimited vacation days and sick-leaves;
• We support our people and provide relocation options for team members, who are interested;
• We encourage growth and cover 50% of learning expenses;
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else;
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have a visible and immediate impact.

• Administration of the VMware vSphere virtualization platform and management of data backup and recovery using Veeam Backup & Replication.
• Administration of Microsoft servers and services: Windows Server, Active Directory, Microsoft 365 (and/or Exchange).
• Maintenance and updating of business software: 1C, MeDOC, Ukrzaliznytsia systems.
• Administration and support of the computer network.
• Procurement, installation, and maintenance of computer equipment.
• Diagnostics and repair of hardware, printer cartridge refilling.
• Ensuring information security and providing technical security support.
• User support in working with office software and office equipment.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

Responsibilities: 

• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries. 
• Receiving, logging and managing calls from internal staff via telephone and email or other communication channels. 
• 1st and 2nd line customer support — troubleshooting of IT related problems from in-house software to hardware, such as mobile phones, Laptops, PCs and Printers. 
• Infrastructure support and maintenance — Active Directory, Office 356, Exchange Online, SharePoint Online, local area network. 
• Troubleshoot. 
• Maintain an inventory of IT assets and equipment. 
• Support of IT purchases. 
• Log all requests in the Service Desk Call Logging system. 
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. 
• Push all troubleshooters available towards solving successfully and in an ASAP manner all reported issues coming from customers. 
• Maintain a high degree of customer service for all support queries and adhere to all service management principles. 
• Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). 
• Publishing support documentation to assist staff with requests for information & provide staff training if required. 

• Arrange for external technical support where problems cannot be resolved in house. 

   

Requirements: 

• This is an on-site position based in Wrocław. We believe in the value of in-person collaboration, so working from the office will be an important part of your day-to-day experience in this role. 
• Strong skills with Windows Active Directory, Office 365 and SharePoint are mandatory. 
• Proven experience as a System Administrator, Network Administrator or similar role. 
• Experience with databases, networks (LAN, WAN), routers & switches. 
• Familiarity with various operating systems and platforms. 
• Excellent communication skills. 
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. 
• Intermediate level of English or higher, Polish (A2) is a plus. 

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves. 
• English lessons, gym; 
• Competitive salary level. 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

Responsibilities: 

• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries. 
• Receiving, logging and managing calls from internal staff via telephone and email or other communication channels. 
• 1st and 2nd line customer support — troubleshooting of IT related problems from in-house software to hardware, such as mobile phones, Laptops, PCs and Printers. 
• Infrastructure support and maintenance — Active Directory, Office 356, Exchange Online, SharePoint Online, local area network. 
• Troubleshoot. 
• Maintain an inventory of IT assets and equipment. 
• Support of IT purchases. 
• Log all requests in the Service Desk Call Logging system. 
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. 
• Push all troubleshooters available towards solving successfully and in an ASAP manner all reported issues coming from customers. 
• Maintain a high degree of customer service for all support queries and adhere to all service management principles. 
• Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). 
• Publishing support documentation to assist staff with requests for information & provide staff training if required. 
• Arrange for external technical support where problems cannot be resolved in house. 

Requirements: 

• This is an on-site position based in Wrocław. We believe in the value of in-person collaboration, so working from the office will be an important part of your day-to-day experience in this role. 
• Strong skills with Windows Active Directory, Office 365 and SharePoint are mandatory. 
• Proven experience as a System Administrator, Network Administrator or similar role. 
• Experience with databases, networks (LAN, WAN), routers & switches. 
• Familiarity with various operating systems and platforms. 
• Excellent communication skills. 
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. 
• Intermediate level of English or higher, Polish (A2) is a plus. 

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves. 
• English lessons, gym; 
• Competitive salary level. 

Our client specializes in building custom Crypto, Web3, and various White-Label Solutions. As the IT Support Engineer, you will be responsible for day-to-day IT support, internal system administration, onboarding/offboarding processes, and desktop troubleshooting for our globally distributed team. The ideal candidate for this role is proactive, tech-savvy, and has strong communication skills with a helpful, people-first attitude.

This is an excellent opportunity for a candidate seeking hands-on experience with a rapidly growing organization. If you are already in the crypto space, or if you want to get in, this could be the opportunity you’ve been waiting for.

Responsibilities

• Provide day-to-day IT support across the organization (hardware, software, networks, systems)
• Monitor and maintain internal systems such as the VPN
• Administer and manage internal system tools, including LastPass, Google Workspace, and our endpoint security software
• Coordinate onboarding/offboarding processes, including device setup and account provisioning
• Troubleshoot account access and device issues; respond to support requests from staff
• Maintain IT documentation and assist with asset tracking
• Support SOC2 evidence and help ensure security protocols are followed
• Participate in IT-related projects and rollout tasks

Requirements:

• Excellent communication skills in English (Upper-Intermediate or higher)
• Strong troubleshooting and interpersonal skills
• Proactive, detail-oriented, and comfortable working independently in a remote environment
• Familiarity with cybersecurity best practices and basic IT documentation

Qualifications

• 1–4 years of experience in IT support, desktop support, or system administration
• Hands-on experience with Google Workspace, SaaS tools, VPNs, and remote troubleshooting
• Understanding of Windows/macOS environments and basic networking concepts
• Bachelor’s degree or diploma in IT, Computer Science, or a related field preferred

This position requires working 40 hours per week aligned with European time zones. 

We thank all those who apply, however, there is a possibility from our side, of not responding to some candidates who do not match the requirements, due to a large number of applicants. Thank you for your understanding.

🎁 We offer:

● Daily support for your technical and personal growth;

● Professional and very friendly team, that is always ready to help and support;

● Medical Insurance;

● Flexible working hours;

● Offices in Ukraine;

● All official holidays;

● Paid vacation and sick leaves;

● Legal services and 24/7 lawyer protection;

● Tax & accounting services;

● The company provides all the necessary equipment;

● Fitness support upon request;

● English classes up to three times a week;

● The company pays up to 50% of the cost of refresher courses for any employee of the company;

● Workstation space;

● Mentoring and Educational Programs;

We are looking for a sharp, highly skilled Data Automation & Integration Specialist to join our growing team. If you live and breathe data, build no-code and API-based automations in your sleep, and know how to make systems talk—this role is for you.

This is a strategic position where you’ll shape the backbone of our operational efficiency, using tools like Make (Integromat), Airtable, OpenAI, and various API integrations to reduce manual tasks, optimize workflows, and drive smarter decision-making through data.
 

Requirements:

You’re the right fit if you have:
 

• ✅ Expertise in no-code automation tools like Make (Integromat), Zapier, and Airtable Automations
• ✅ Hands-on experience with OpenAI's APIs, GPT models, embeddings, and prompt engineering
• ✅ Strong understanding of APIs (REST, Webhooks, JSON) and how to connect services across platforms
• ✅ Proficiency in data analysis and structuring — you can clean, organize, and interpret complex data
• ✅ Ability to reverse-engineer processes and automate repetitive or manual tasks
• ✅ Comfort working in fast-paced, product-driven environments
• ✅ Knowledge of Google Sheets scripting, Webflow, or similar tools
• ✅ Experience with tracking systems would be plus
• ✅ Strong communication skills in English

What Will You Do:
 

• Design, daily maintain and build automation workflows using Make, Airtable, and AI tools to streamline operations
• Set up and manage API integrations across platforms (internal systems, CRM, AI tools, external data sources)
• Analyze workflows and data logs to find bottlenecks, inefficiencies, and opportunities for automation
• Integrate OpenAI (ChatGPT, DALL·E, etc.) into company processes to generate content, analyze inputs, or power internal tools
• Improve existing systems by auditing automations and suggesting faster, leaner, smarter workflows
• Collaborate with C Level, data analytics and tech teams to understand data needs and propose scalable solutions
• Monitor automations and dashboards to ensure data accuracy, error handling, and performance
• Serve as the internal integration lead—making complex tools accessible and useful to non-technical team members

We are looking for a proactive Integrator with analytical skills to join our team. The ideal candidate will serve as the technical backbone of our affiliate operations, ensuring smooth integrations and optimal performance.

HOW YOU WILL MAKE AN IMPACT:

• Respond promptly to requests from the team or partners regarding technical issues.
• Technical integration of new affiliates, including working with commissions, links, and postbacks.
• Test links and ensure the proper functioning of the system.
• Tracking the conversion rates.
• Ensure timely and accurate data entry into inner systems.
• Management of the technical side of launching new sources

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• English B2-С1.
• Ability to respond quickly to requests from the team or partners regarding technical issues.
• Experience with the Affilka platform will be a big plus.
• Basic knowledge of iGaming industry metrics and traffic analysis.
• Analytical skills with the ability to process large amounts of information.
• Ability to manage priorities and tasks in a fast-paced environment.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We're expanding our technical operations team and looking for a Linux Monitoring & Support Engineer. This role is ideal for someone with NOC or technical support experience who’s comfortable in Linux environments and looking to grow into DevOps engineering. 

Key Responsibilities
 

• Continuously monitor servers, services, and key infrastructure metrics.
• Troubleshoot infrastructure incidents (network, Linux services, performance issues).
• Assist in building and maintaining CI/CD pipelines.
• Automate deployment and maintenance tasks using basic Bash scripting.
• Provide support for infrastructure-related issues reported by internal teams.
• Collaborate with DevOps and engineering teams on tooling and documentation.
• Help coordinate NOC coverage, including alert handling, shift scheduling, and incident escalation.
   

 Requirements
 

• 1+ years of experience in a similar role (e.g., NOC Engineer, Technical Support, Monitoring Specialist).
• Solid knowledge of Linux systems (Ubuntu, RedHat).
• Understanding of network troubleshooting and tools (e.g., ping, traceroute, netstat).
• Basic scripting ability with Bash.
• Hands-on experience with monitoring tools (Grafana, Prometheus, Zabbix, or similar).
• Basic understanding of DevOps practices and CI/CD pipelines.
• Strong troubleshooting and problem-solving skills with a proactive, ownership-driven mindset.

• A drive to continuously improve systems and prevent recurring issues.

   

  About Us:

• Small team (partially in Kyiv)
• Ukrainian management
• No bureaucracy

• Own Product
  
  We offer: 
  — Competitive salary
  — Qualified assistance for Ukrainian private entrepreneurs

  — Paid vacation (20 working days per year) and sick leaves

We are looking for an Junior office IT specialist to maintain, upgrade and manage our software, hardware, and networks. You will be responsible for ensuring that our systems are running efficiently and effectively to meet the needs of our organization.

Key Responsibilities:

• Install, configure, and maintain computer hardware, software, and networking equipment.
• Monitor system performance and troubleshoot issues as they arise
• Tracking the condition and quantity of equipment
• Maintain and upgrade existing software and hardware systems to ensure compatibility and efficiency
• Respond to user inquiries and support requests, resolving issues in a timely and effective manner
• Provide training and support to end-users on software and hardware usage
• Preparation and participation in user training sessions
• Off boarding/onboarding user accounts

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 1 year of experience in system administration or related field
• Strong knowledge of MacOS, Windows  operating systems
• Base knowledge of network protocols, routing, and switching
• Skills of troubleshooting and problem-solving
• Strong communication and interpersonal skills
• English written/spokenWill be a plus:
• Business Communication
• Business Correspondence
• Experience in working and communicating with suppliers and vendors, telecommunications service providers.

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and the possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Oleksandr Kushchynskyi, our Product Manager, we’re looking for a System Engineer who’s driven to solve challenges and help us reshape the EdTech industry.

The team you will be working with:

Helpdesk Squad ensures smooth operations and scalable growth for the business. The team designs and implements solutions to enhance the daily experience of everyone at Headway Inc.

This job is perfect for you if you:

• Are excited about the opportunity to shape and grow Headway Inc’s infrastructure.
• Want to work on diverse engineering challenges and influence how we solve them.

• Value a professional team that’s open to change and eager to explore new technologies.

   

What will you do:

• Provide technical support to employees (both remotely and on-site).
• Set up work devices (macOS, iOS, Windows).
• Prepare equipment and services for company events.
• Troubleshoot access issues and network connectivity problems.
• Assist with the setup and maintenance of network equipment.
• Maintain inventory of hardware, user accounts, and incident logs.

• Administer user accounts in Google Workspace and other internal services.

   

What you need to join us:

• You’re a recent graduate or a final-year student in a technical field.
• Basic understanding of Unix-based systems, particularly macOS.
• General familiarity with Windows OS.
• Foundational knowledge of networking (IP addressing, DNS, DHCP, NAT, VPN).
• Skills in setting up and troubleshooting Wi-Fi connections (routers, access points).
• Basic setup and maintenance of peripheral devices (printers, scanners, monitors, etc.).
• Understanding of what REST APIs are, and knowledge of basic request types (GET, POST).
• Awareness of cybersecurity fundamentals (e.g., how to protect data and avoid common threats).

• Alignment with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. Find out more about our projects here.

   

Are you interested?

Send your CV!