Jobs Sysadmin

We are currently seeking an IT Support Specialist to join a manufacturing company specializing in radio electronics. You will be responsible for ensuring the stable and secure operation of the IT infrastructure, providing user support, and implementing modern solutions to improve internal processes.

Responsibilities

• User support (Windows/macOS): access, VPN, RDP, printers, Microsoft 365.
• Installation, configuration, and maintenance of workstations and peripherals.
• Participation in onboarding/offboarding: accounts, equipment, access.
• Maintenance of equipment database, documentation updates.
• Basic diagnostics of problems, escalation of complex incidents.

Requirements and qualifications

• Experience working with Windows 11 and macOS (installation, configuration, and basic troubleshooting).
• Understanding of Active Directory principles: user account creation/deactivation, security groups, access policies.
• Basic knowledge of Microsoft 365 / Azure AD.
• Experience with VPN clients.
• Knowledge of configuring and maintaining network printers, drivers, and print queues.
• Ability to install and maintain user hardware (laptops, monitors, docking stations, peripherals).
• Basic diagnostic skills for hardware and software issues.
• Understanding of asset management processes: inventory, asset tracking, database maintenance.
• Basic understanding of networking technologies (TCP/IP, DNS, DHCP, VLAN).
• Strong customer service and communication skills; ability to explain technical issues in simple terms.
• Attention to detail, responsibility, and reliability.
• Ability to work effectively in a team and follow SLA guidelines for incident resolution.
• Willingness to learn and grow within the field of system administration.
• English level: Intermediate or higher — ability to communicate with users and read technical documentation.

Nice to have

• Understanding of onboarding/offboarding processes for employees.
• Experience with Intune / MDM or similar device management systems is a plus.

This position offers a unique opportunity to ensure the smooth operation of the IT environment, support a growing team, and implement new technological solutions.

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our 

games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a System Administrator to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Responsibilities:

• Administration and development of corporate infrastructure based on Windows Server 2022 (Active Directory, DNS, DHCP, GPO).
• Full migration of users and resources to Active Directory.
• Configuration and maintenance of a hosting platform based on VMware ESXi 7.0.
• Design and implementation of a secure multi-layered network architecture with VLAN segmentation (e.g., for servers, users, guests, IoT).
• Configuration of network equipment (L3/L2 switches, firewalls, access points) to implement the new architecture.
• Setup, maintenance, and ensuring availability of a local Git server (Gitea).
• Technical support for users (85+ people), including macOS support.
• Ensuring information security, system monitoring, organization of backups, and disaster recovery planning.

Our ideal candidate:

• At least 3 years of experience as a System Administrator.
• Strong knowledge and hands-on experience with Windows Server 2022 and Active Directory.
• Experience in building and administering multi-layered networks: VLAN, ACL, IP subnets, L3 routing.
• Experience working with VMware vSphere / ESXi.
• Experience configuring network equipment (MikroTik, Ubiquiti, etc.) and firewalls.
• Proficiency with macOS (configuration, integration with corporate services, support).
• Experience with version control systems (Git).

Nice to Have:

• Experience working in a software development environment (understanding of CI/CD, developers' needs).
• Familiarity with Gitea.
• Basic scripting skills (PowerShell, Bash, Python) for automation.
• Understanding of fundamental cybersecurity principles.
• Experience with security solutions (EDR, centralized antivirus, SIEM).

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

   

  Ready to create the next gaming hit? Apply now and join 24Play! 🚀

Artur Sharf and Artem Zverev established the studio in 2010 in their desire to create a knowledge-based approach to design and architecture. With offices in Miami, Los Angeles, Dubai, Warsaw, Kyiv, Milan, and London, YODEZEEN is distinguished by its high-end design, international expertise, and local capability and works across various typologies, including residential, commercial, and hospitality projects. We think big, and we go for perfection in everything.
Over the past fifteen years, the studio has successfully delivered projects across the USA, Europe, and the Middle East, with almost 1000 projects in 33 countries. YODEZEEN offers tailor-made solutions for every project with a unique identity according to its context.

We are looking for a System Administrator. 

     Requirements:  

• Experience in IT or technical support up to 1 year  
• Understanding of basic IT security components and architecture (switches, routers, VPN, authentication, etc.) 
• Knowledge of operating systems: Windows, Linux, MacOS 
• Experience with office software (MS Office, Office 365) 
• Good knowledge of MS products (+ Office 365) 
• Good knowledge of installing various programs demanding to the equipment 
• Basic knowledge of network technologies (TCP/IP, DNS, DHCP, NAT)
• Experience in repairing equipment: PCs, laptops, printers, etc.) 
• Skills in working with computer equipment and peripherals (PCs, laptops, printers, etc.)  
• Good communication skills and desire to help colleagues in solving technical problems 
• Level of English – Intermediate and higher
   
  Will be a plus: 
• Knowledge of virtualization technologies (VMware, Hyper-V)
• Knowledge or experience in monitoring systems
• Experience in selecting equipment and purchasing equipment introduction of technical documentation
• Preparation of instructions 
• Experience with firewalls
   
  Responsibilities: 
• Management of internal office infrastructure and ensuring its uninterrupted operation
• Troubleshooting and troubleshooting (diagnosing and solving problems with ISP, wi-fi, operating systems, drivers, etc.) 
• Monitoring the performance of servers and auxiliary equipment 
• Searching for and eliminating technical problems arising from the company's employees when working with services
• Preparing and commissioning new workstations for employees
• Providing technical assistance through helpdesk services 
• Quick response to requests from users 
• Working with services for remote equipment management

ICONIC21 is a premier provider of live dealer and casino games, delivering a diverse and immersive portfolio for global markets. We create high-quality gaming experiences focused on innovation, reliability, and strong visual appeal.

What sets ICONIC21 apart is our commitment to branded, tailor-made solutions. We develop dedicated studios, custom games, and promotional tools that align with each partner’s brand and business goals, enabling operators to stand out in a competitive landscape.

Our portfolio covers live casino games, slot games, and virtual (RNG) products, all designed to maximize player engagement and long-term value. Every solution we deliver is built to elevate our partners’ brands and enhance the overall gaming experience.

ICONIC21 is looking for Junior System Administrator to support our IT systems and users in the Kyiv office and remote. The role focuses on daily operations support, system configuration, monitoring and maintenance.

Requirements

• Computer Science or Sysem Engineering education, or relevant professional experience.
• Confident use of Windows (Linux and MacOS is a plus).
• Good understanding of computer networking.
• Strong communication skills and sense of responsibility.
• Intermediate (B1/B2) english writing and speaking skills.

Responsibilities

• Basic operations with accounts, access, software and licenses.
• Installation, configuration and monitoring software on Windows, MacOS and Linux systems.
• Managing IT assets and inventory.
• Maintaining documentation for systems, processes, and troubleshooting.
• Participate in onboarding/offboarding processes using checklists.

Nice to have

• System automation experience and basic programming skills.
• Certifications in Networking or Security areas.
• Experience working with process and system monitoring, automation and scripting.
• Experience working with Microsoft 365, Intune, Power Shell.
• Proficiency with Linux systems configuration maintenance.

What we offer:

• Challenging and exciting tasks, and all the needed tools to achieve them.
• A real opportunity for professional growth in a team of professionals.
• 21 days of vacation, 5 flexible days for your needs, 15 sick leave days.
• National holidays according to the official calendar.
• Individual benefit limit to support your health and wellness needs.
• Work from office only.
• Annual bonus based on company and individual performance results.

We are looking for a motivated Junior System Administrator (NOC / Monitoring) to join our team and help ensure the stability and reliability of our infrastructure.

This position is ideal for someone who enjoys working with monitoring tools, investigating incidents, and developing their skills in infrastructure and system administration within a professional engineering environment.

Responsibilities:

• Work in 8-hour shifts
• Monitor infrastructure using multiple monitoring tools
• Communicate clearly and escalate issues when needed
• Perform initial investigation of alerts
• Conduct basic triage of incidents and requests
• Collaborate with DevOps and Engineering teams

Requirements:

• Hands-on experience with monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ year of experience in System/IT Administration roles
• Good understanding of Windows Server 2022/2019 administration principles
• Experience and knowledge of networks Troubleshooting skills
• English: Pre-Intermediate or higher

Will be a plus:

• Basic knowledge of PowerShell or Ansible
• Experience with MetaTrader
• Experience in the trading domain

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

WOW24−7 is an international customer support outsourcing company providing omnichannel, multilingual 24/7 support for mid-sized businesses in SaaS, e-commerce, fashion, travel, and IoT. We work with clients across North America, the UK, and the EU.

We are looking for a skilled and proactive System Administrator who will ensure the stability, security, and efficiency of our IT environment. This role is essential for supporting remote teams, maintaining infrastructure, and enabling smooth day-to-day operations across the company.

What we expect from the candidate:

• Technical education;
• Upper-Intermediate English level;
• Administrator-level knowledge of Windows Server 2025, macOS, Debian;
• Experience with Bash and PowerShell scripting;
• Experience administering Google Workspace and email systems;
• Knowledge of monitoring tools (Zabbix, Graylog);
• Understanding of TCP/IP fundamentals;
• General knowledge of certification standards;
• Experience with office software (MS Office, etc.);
• Skills in diagnosing hardware/software issues (SSD, RAM, peripherals);

• Experience with network equipment (routers, switches, WAN/LAN).

   

Nice to Have: Experience with virtualization systems (Proxmox).

Your main responsibilities:

• Administer Active Directory (user accounts, access rights, GPO);
• Monitor IT infrastructure using Zabbix (alerts, incident response);
• Administer Google Workspace (users, mailboxes, groups, security policies);
• Support office IT infrastructure (Wi-Fi, LAN, internet, printers, video conferencing systems);
• Configure and maintain workstations (laptops, PCs, peripherals);
• Provide L1/L2 technical support to users (remote and on-site);
• Manage IT assets (hardware inventory, licenses, decommissioning);
• Purchase hardware and consumables; communicate with vendors and ISPs;
• Create and maintain IT documentation and internal knowledge base;
• Participate in IT infrastructure improvement and modernization projects.

We offer:

• Hybrid format (remote work + office visits once a week);
• Working hours: Monday-Friday.
• 3-month probation period with team support;
• 18 paid vacation days per year;
• 15 paid sick leave days;
• Friendly, open team culture;
• Opportunity to influence IT processes and improvements.

If you are looking for new opportunities to grow professionally, send us your resume and a brief overview of your experience. We look forward to meeting you!

We are looking for a specialist who will help ensure the stable operation of our IT infrastructure and become a reliable support for users and the team.

💼 Key Responsibilities:

• Administration of user accounts (Active Directory, Microsoft 365)
• Workstation setup and support: Windows 10/11, basic software, network, printers
• Connecting and configuring peripheral devices
• Basic user technical support (access rights, printing, network, office applications)
• Network cable installation and testing (Ethernet)
• IT equipment inventory and participation in stocktakes
• Collaboration with a System Administrator (L2)
• Compliance with security standards and internal procedures
• Remote support using TeamViewer / AnyDesk

🧠 Requirements:

• Relevant education (higher or vocational)
• Basic knowledge of computer hardware and local networks
• Hands-on experience with Windows 10/11
• Understanding of TCP/IP, DHCP, DNS
• Experience with Active Directory is a plus
• At least 1 year of experience in a similar role

Biosphere Corporation — one of the largest producers and distributors of household, hygiene, and professional use products in Eastern Europe and Central Asia (brands such as Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others) — is inviting applicants for the position of IT Infrastructure Administrator.

Key Responsibilities:

• Administration of Active Directory
• Management of group policies
• Management of services using PowerShell
• Administration of the VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online mail service
• Administration of VMWare Horizon View.

Requirements:

• Experience in writing automation scripts (PowerShell, Python, and others)
• Skills in working with Azure Active Directory (creating users and groups, generating reports as required, setting up synchronization between on-premises and cloud AD)
• Skills in Exchange PowerShell (creating mailboxes, searching and deleting emails based on various criteria, creating and managing DAG) 
• Skills in Veeam Backup & Replication, VMware vSphere (vCenter, DRS, vMotion, HA)
• VMware Horizon View Windows Server 2019/2025 (Installation, configuration, and adaptation) 
• Diagnostics and troubleshooting 
• Working with anti-spam systems 
• Management of mail transport systems (exim) and the monitoring system Zabbix

What We Offer:

• Interesting projects and tasks.
• Competitive salary (discussed in the meeting).
• Convenient working schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break; partial remote work is possible.
• Official employment, paid vacation and sick leave.
• Probation period – 2 months.
• Opportunities for professional growth and learning (internal training, reimbursement for external programs).
• Discounts on corporate products.
• Material assistance (childbirth, medical treatment, force majeure circumstances, and circumstances caused by military actions, etc.)
• Office address: Dnipro city, Zaporizke highway, 37 (right bank, Topol-1 area).

You can learn more about Biosphere Corporation, our strategy, mission, and values at: 

http://biosphere-corp.com/

https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your resume for this position, you consent to the processing of your personal data in accordance with current Ukrainian legislation. 

If your application is shortlisted, we will contact you within 1−3 business days.

Responsibilities:

• Provide technical support to employees
• Select and purchase equipment
• Prepare equipment for new employees
• Maintain equipment records
• Support office network
• Improve and automate IT department processes

Requirements:

• Advanced knowledge of MacOS, Windows, Linux
• Basic command line knowledge (sh, bash, cmd\powershell)
• Basic understanding of network models (OSI, TCP/IP)
• Understanding of how network protocols work (DHCP, DNS, HTTP, SSL, SSH, VPN)
• Problem identification and resolution skills

Would be a plus:

• Basic knowledge of the Bash and/or Python programming languages
• Basic knowledge of Jenkins, AWS

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.
 

Location: Dnipro (2 days in the office minimum / 3 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.
 

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.
 

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues
   

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• At least B1+ level of English proficiency, with confidence in both spoken and written communication
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal
   

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We’re expanding our team at JustMarkets and looking for a motivated and enthusiastic IT Specialist to join us! 

If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!

Responsibilities

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve complex or high-priority issues
• Conducting technical onboarding sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a IT Specialist or in a similar technical support role
• Proficiency in macOS, Linux, and/or Windows operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network security principles
• Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a related technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the Atlassian stack (Jira, Confluence)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

ob Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – intermediate and above;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Jira, Confluence;
• Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.