Jobs

An ambitious SBSB FinTech Lawyers company that combines advanced financial technology and legal knowledge is looking for a sales manager!

We help clients navigate the complex world of finance and law by providing innovative solutions in leading industries.

Main responsibilities:

1. Searching for and attracting new clients, maintaining the interest of existing users.
2. Initiating the first contact with potential clients through various channels.
3. Conducting negotiations and presentations for clients together with lawyers.
4. Closing deals.
5. Initiation of activities to increase sales.
6. Regular attendance at industry events and conferences to expand the network, find clients and partners.

7. Active use of social networks. Development of publications on LinkedIn and involvement of other advertising methods.

    

Requirements for the candidate:

1. Understanding and use of CRM systems for customer relationship and data management.
2. Experience in B2B sales.
3. Proven successful experience in cold sales, confirmed by specific results.
4. Ability to negotiate at various levels, including closing deals.
5. B2+ English language skills.
6. In-depth knowledge of the company’s market and products and services will be an advantage.

7. Ability to use various programs and tools.

    

We offer:

1. Remote format of cooperation.
2. Horizontal and vertical growth opportunities.
3. Competitive salary - fix+bonus.
4. Access to the company’s training programs.

5. Comprehensive health insurance.

    

Become a part of our dynamic and friendly team!

Who we're looking for:

Parsec Studio is hiring a Marketing Specialist (Email and LinkedIn outreach) to build and run a systematic cold outreach engine — becoming our primary channel for landing new clients. 

This isn't a one-off email blast. We need someone who can build a full machine: from sourcing and validating leads, to messages that actually get replies, to booked calls on the calendar.

What you'll do

• Build and run a cold email + LinkedIn outreach system, from scratch or on top of existing tools
• Source and validate leads: define ICP, manage list sources, verify emails, segment audiences
• Write and test messaging sequences (email sequences, LinkedIn InMail/connection flows)
• Continuously optimize conversion at every funnel stage (open rate, reply rate, meetings booked)
• Maintain CRM tracking of leads and report on funnel performance

• Work closely with the founder on positioning and value propositions for different niches. 

   

What matters to us

Must have:

• Proven experience building and running cold email outreach systems (Smartlead, Apollo, Linked Helper, or similar)
• Confident with LinkedIn outreach
• Experience sourcing and validating B2B leads (Apollo, Clay, Hunter, Snov.io, etc.)
• Solid grasp of cold outreach funnel metrics and how to improve each stage
• Strong written English, able to craft persuasive copy for a Western audience

Big plus:

• Experience in Video Production, Motion Design, Design, or Creative Services — understanding how to sell creative services
• Agency background or experience with project-based (not transactional) sales

What we offer

• Direct collaboration with the founder, no bureaucracy or unnecessary approvals
• Real impact: this channel directly drives the studio's growth
• Flexible schedule, fully remote
• Room to experiment — we're open to new tools and approaches as long as they deliver results

How to apply

Send a short resume + 2–3 examples of campaigns you've built (metrics are welcome more than pretty screenshots). If there's an email you're personally proud of, include it.

[HIRING] 3D Stylized Character Artist 

Location: Remote

Type: Project-based (with potential for long-term contract of 1y+)

Level: Middle or Senior 3D Character Artist

 

About Us

HiMASTERS is a 3D outsourcing studio led by senior artists with decades of experience on top-tier projects and franchises including Metro Exodus, Halo, Battlefield, Microsoft Flight Simulator, War Thunder, World of Tanks, and many more. We deliver top-quality assets for both games and cinematics — stylized or realistic, always production-ready.

 

About the Role

We’re looking for a Stylized Character Artist. You’ll work closely with a senior team to deliver hero-quality characters with precise anatomy, clean topology, and engine-ready output.

This is a hands-on, production-focused role for someone with a knowledge of the character pipeline — from blocking out to sculpting, from UV layout to texturing and final engine integration.

 

Responsibilities

• Create high-quality characters for Unreal Engine and Unit

• Sculpt custom elements in ZBrush, including clothing refinement and accessories

• Produce textures compatible with Unreal & Unity

• Optimize models for real-time usage: clean topology, proper UVs, and texture baking

• Collaborate with riggers, animators, and tech artists to ensure engine integration

• Deliver character assets ready for gameplay

 

Ideal Candidate Profile

• Expert in anatomy, with a sharp eye for form and proportion

• Comfortable optimizing pipeline per task

• Maintains high attention to detail, from silhouettes to wrinkles

• Loves working on games and understands how characters serve gameplay

• Works efficiently under deadlines and thrives in a collaborative environment

 

Nice to Have

• Experience with rigging and skinning (even basic)

• Ability to model and texture creatures or semi-realistic characters

• Understanding of facial expression systems and blendshape pipelines

 

Tools & Technologies

• ZBrush

• Marvelous Designer

• Substance Painter / Designer

• Unreal Engine 5 / Unity

• Blender / Maya

• Photoshop, Marmoset (optional)

 

What We Offer

• Work on stylized characters for game and cinematic productions

• Fully remote collaboration with a skilled and supportive team

• Project-based contract with the potential to grow into a long-term role

• Opportunity to work across different styles

• Real impact on projects delivered in Unreal and Unity pipelines
 

How to Apply

Send your CV and Portfolio

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries — and we keep growing every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together.

Customer Care Center is the heart of the company, working proactively through end-to-end parcel monitoring, shipment follow-up, and proactive customer communication. It helps customers resolve any issues quickly while providing the company with valuable insights to continuously improve processes and service quality.

That’s why we are looking not just for a Customer Care Specialist, but for someone who is not afraid of challenges, thinks outside the box, and is passionate about building a large-scale European project born in Ukraine.

You’re our perfect match if you:

• Have B1 level or higher proficiency in Latvian and communicate fluently in Ukrainian;
• Are proactive and not afraid to drive change: identify opportunities for process improvement and openly suggest the best solutions for the business;
• Are flexible and creative: make decisions quickly and confidently step beyond standard scripts and processes when needed;
• Thrive in a fast-paced environment: as the company grows rapidly, adapting quickly to change is your superpower;
• Demonstrate a high level of empathy: understand customers' emotions, adapt to their communication style, and genuinely want to help;
• Feel confident working with Microsoft Office.

What you’ll be doing:

• Monitor international shipments at every stage to ensure on-time delivery and identify recurring delays or process bottlenecks;
• Handle inbound and outbound communication via phone, email, messaging apps, and live chats;
• Contact customers to resolve non-standard situations, including delivery clarifications, customs data updates, and notifications regarding unsuccessful delivery attempts;
• Advise customers on services, pricing, basic customs regulations, and export/import procedures;
• Collaborate with internal teams and international colleagues to escalate and resolve complex cases, up to CEO level when necessary.

What we offer:

• Freedom of choice: work where you feel most productive — in a hybrid format or fully remotely;
• Official employment: social benefits, paid sick leave, vacation days, and business trips covered according to company policies;
• Voluntary health insurance and life insurance;
• All the equipment you need to work comfortably and efficiently;
• A growth-oriented environment: opportunities to develop your skills, participate in new projects, and build your career within the company.

Hiring Process:

• AI Interview — Complete a short AI-powered interview to help us learn more about your experience and communication skills.
• Recruiter Interview — Meet with our recruiter to discuss your background, the role, and answer any questions.
• Head of Support Interview — A final interview with the Head of Support to assess your skills and team fit.

Everything starts with a first step. Send us your CV today and join us in creating an outstanding customer experience together!

We provide AI and MLOps services to product IT companies across Europe and the USA. As we scale into new markets, we're growing our sales team.

Requirements:

• 1+ years of B2B sales experience (IT/tech services preferred);
• Full sales cycle experience — from lead gen to closing;
• Strong communication and negotiation skills;
• Upper-Intermediate English or higher;
• Interest in AI/ML market — willingness to quickly learn the domain.

Responsibilities:

• Find and acquire new clients in Europe & USA;
• Present services, handle objections, close deals;
• Manage CRM;
• Hit KPIs on meetings, leads, and contracts;
• Work closely with the technical/delivery team.

We offer:

• Base salary + % from contracts;
• FOP registration + social package;
• Fully remote, full-time;
• Growing AI/MLOps market with international clients;
• Friendly team, no bureaucracy.

👨‍💻We invite a Junior/Middle Java or Kotlin Developer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

▪️Office Location: Uzhhorod

Requirements:

— Strong and confident knowledge of Java or Kotlin, Hibernate, Spring, MySQL

— Experience with any software development 1-5 years

— Experience with Java/Kotlin provides a significant advantage

— An intermediate-level proficiency in English: reading, writing and speaking

— Responsible attitude to the tasks and deadlines

— Work from office only

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced Java/Kotlin developers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation

More details could be given during an interview.

Please include your Telegram username in CV.

👨‍💻We invite a Junior/Middle Java or Kotlin Developer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

Office Location: Uzhhorod.
Please note: This is an on-site position only!
Hybrid and remote work arrangements are not available.

Requirements:

— Strong and confident knowledge of Java or Kotlin, Hibernate, Spring, MySQL

— Experience with any software development 1-5 years

— Experience with Java/Kotlin provides a significant advantage

— An intermediate-level proficiency in English: reading, writing and speaking

— Responsible attitude to the tasks and deadlines

— Work from office only

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced Java/Kotlin developers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation

More details could be given during an interview.

Please include your Telegram username in CV.

Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

At Drawer.AI, we're not just another IT company – we're on a mission to revolutionize the way the world sees Construction Industry with Generative Design and Reinforcement Learning.

We are looking for a skilled UAT Tester to join our stellar team. As a UAT Tester, you will validate AI functionality, analyze system performance, and test document processing workflows. Your key tasks include working with PDF documents, creating bug reports, and ensuring a seamless user experience.

Key Responsibilities:

- Test AI-powered features and validate system performance.

- Work with PDF documents and verify AI processing accuracy.

- Identify and report bugs using Jira.

- Collaborate with developers and product teams to improve functionality.

Requirements:

- Experience with Bluebeam.

- Basic knowledge of Microsoft Excel, Microsoft Word, and Jira.

- Familiarity with HubSpot.

- Basic understanding of electrical systems.

- Strong attention to detail and analytical thinking.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

We're scaling the 100FTD media buying team and looking for an experienced Business Development Manager who understands how the Spend model works, knows how to build strategic partnerships, and can negotiate top-tier deals with advertisers.

We're a product-driven iGaming team with our own infrastructure, deep traffic expertise, and fast internal processes. We focus on results, efficiency, and long-term partnerships — without unnecessary bureaucracy.

🚀 What you'll be doing

• Sourcing and onboarding direct advertisers in the iGaming / Casino vertical
• Building and developing partnerships based on Spend + CPA models
• Leading commercial negotiations: rates, caps, exclusives, hold periods, and special terms
• Negotiating minimal hold periods and securing fast cap increases after successful test campaigns
• Managing the full partner lifecycle - from initial outreach to long-term scaling
• Working closely with existing advertisers to increase rates, optimize approvals, and scale spend
• Collaborating closely with the media buying team across all traffic sources
• Analyzing offer performance and identifying growth opportunities

• Representing the company at major iGaming conferences and industry events

   

🎯 Who we're looking for

• Minimum 1 year of hands-on experience in B2B Business Development within the iGaming industry
• Solid experience in the Gambling vertical
• Strong understanding of the Spend model and media buying logic
• Excellent negotiation skills and a deep understanding of the advertiser mindset
• Experience working with direct advertisers and affiliate networks
• Deep understanding of key media buying metrics (ROI, CVR, Reg2Dep, Baseline, LTV, CPA) to effectively align with the internal media buying team
• Ability to work independently and drive partnerships from prospecting to scale
• Results-driven mindset with a strong focus on business growth

• English level B2+ (daily communication)

   

➕ Nice to have

• Existing network within the iGaming industry is a strong advantage

• Experience attending iGaming conferences and a strong professional network

   

💼 What we offer

• Fully remote setup
• Competitive salary (negotiated individually)
• Performance-based bonus tied to advertising spend
• Flexible working hours
• No micromanagement
• Full ownership and decision-making autonomy over partner relationships and growth strategies
• Direct access to decision-makers and fast implementation
• Opportunity to work with large advertising budgets
• Career growth together with a rapidly scaling international team
• Strong in-house ecosystem: media buying, CRM, proprietary products, and analytics

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. 
Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Operations Manager to join our professional team.

Requirements:
• Strong communication & interpersonal skills
• Ability to work collaboratively in a fast-paced environment
• Attentive to details
• Excellent organizational and time-management skills
• Upper Intermediate or higher English
• Basic understanding of technical aspects related to payment methods is a plus

Responsibilities:
• Build and maintain strong relationships with existing and potential partners
• Communicate regularly to foster collaboration and achieve mutual business objectives
• Work towards initiating and increasing traffic and revenue through effective communication
• Identify and recruit suitable testers for our payment solutions
• Manage relationships with testers, ensuring effective communication and feedback loops
• Prepare and draft contracts, agreements, and amendments with counterparties
• Ensure all legal and business requirements are met in collaboration with the legal team
• Collaborate with the technical team for the integration and activation of payment methods
• Facilitate smooth communication between operations and technical teams
• Monitor and analyze traffic patterns to identify opportunities for optimization
• Coordinate the distribution channels to maximize revenue and performance
• Provide timely assistance and support to partners in resolving queries or issues
• Act as a liaison between partners and internal teams to ensure prompt issue resolution

What we offer:
• An opportunity to grow with a rapidly expanding international fintech company
• Continuous learning and career development opportunities 
• Interesting challenges, ownership, and real impact on the business 
• Remote-first culture and a supportive team environment

We are looking for a Motion Designer who will be responsible for creating and refining video creatives for advertising campaigns.

This position is for you if you want to develop your skills in advertising video production, performance-driven creatives, and see the impact of your work on campaign results.

Who are we?

We are a team with over 8 years of experience in traffic purchasing and monetization. In recent years, we have been actively developing our own mobile applications (Android/iOS). Video is an important part of our advertising funnel, so we are strengthening our motion design team and looking for a specialist who understands the logic of advertising creatives, not just the technical side of editing.

What we expect from you:

• 4+ years of experience as a motion designer/video editor
• Experience working with advertising creatives
• Experience using AI tools to speed up editing
• Understanding of editing principles, composition, and video rhythm
• Ability to work with short video formats (TikTok/Reels/Ads)
• Proficiency in editing software (Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, etc.)
• Ability to implement the scriptwriter's ideas and adapt them to the platform format
• Independence, responsibility, and adherence to deadlines
• Willingness to work in a dynamic environment and make quick edits

Your tasks:

• Editing creative videos for advertising sources
• Trimming, adding animation, special effects, text, and sounds
• Implementing scripts and ideas in the form of finished videos
• Automating editing workflows using templates, presets, scripts, and AI tools
• Adapting videos to different formats and platform requirements
• Making quick edits and refinements based on test results
• Working in conjunction with the team (scriptwriters, 2 artists, sound designers)

We offer:

• Interesting projects with large-scale opportunities
• All the necessary tools for work
• Opportunities for professional and career growth within the project
• Fixed rate - from 2000 USD (depending on your expertise)
• We work according to the Cyprus holiday calendar
• Probationary period - 3 months
• Full-time format 10 a.m. to 7 p.m. (Cyprus time)
• Fully remote work format.
• Paid vacation (20 working days) and sick leave

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Керувати банківськими платежами та грошовими потоками;
• Комунікувати з банками та платіжними сервіс-провайдерами;
• Підтримувати KYC-процедури;
• Готувати та збирати необхідні документи й інвойси;
• Своєчасно відповідати на запити банків;
• Контролювати всі залишки на рахунках;
• Забезпечувати своєчасне відображення транзакцій та звірку банківських виписок в обліковій системі.

Досвід, який стане твоєю перевагою:

• Щонайменше 1 рік досвіду на аналогічній посаді;
• Досвід роботи з міжнародними банками;
• Досвід роботи з корпоративними документами, включаючи довіреності, статути, рішення ради директорів та іншу супровідну документацію;
• Практичний досвід роботи з 1С та Excel;
• Англійська мова — рівень Intermediate;
• Українська мова — рівень Upper-Intermediate.

Ми цінуємо:

• Відмінні комунікаційні та міжособистісні навички;
• Вміння працювати з великими обсягами даних;
• Високий рівень уважності до деталей і точності;
• Гнучкість та здатність адаптуватися до динамічного середовища.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Manage bank payments and cash flow;
• Communicate with banks and payment service providers;
• Support KYC procedures;
• Prepare and collect required documents and invoices;
• Respond to banks’ requests in a timely manner;
• Monitor all account balances;
• Ensure timely recording of transactions and reconciliation of bank statements in the accounting system.

Experience you’ll need to bring:

• At least 1 year of experience in a similar role;
• Experience working with international banks;
• Experience handling corporate documents, including powers of attorney, statutes, board resolutions, and related documentation;
• Practical experience with 1C and Excel;
• Intermediate level of English;
• Upper-Intermediate level of Ukrainian.

It’s a perfect match if you have those personal features:

• Strong communication and interpersonal skills;
• Ability to work with large volumes of data;
• Strong attention to detail and high level of accuracy;
• Flexibility and ability to adapt to a dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.