Jobs

About us:

We’re a fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Our mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Our most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.

This role, however, is for a new wellness-focused product currently in active development. We’re building a platform that will redefine how users interact with health and self-improvement tools, and we need someone to help us ensure this product maintains an excellent reputation across all public-facing platforms.

About the Role:

We’re looking for a Brand Reputation Manager with strong attention to detail, experience in user feedback management, and a proactive mindset. You will be responsible for monitoring, analyzing, and enhancing the public image of our product on app stores and review platforms. You’ll work closely with support, ASO, and marketing teams to ensure a consistent and positive user experience — both internally and externally.

Responsibilities:

• Track and analyze user feedback across platforms like App Store, Google Play, Trustpilot, and more
• Collaborate with customer support to ensure prompt and effective response to public reviews
• Work with internal teams to identify patterns in feedback and initiate product or communication improvements
• Coordinate external vendors or partners (if needed) to support ongoing reputation efforts
• Monitor reputation metrics and produce regular reports on review trends, sentiment, and potential risks
• Suggest initiatives to organically improve user sentiment and public brand perception
• Ensure compliance with platform policies and community guidelines

Requirements:

• 2+ years of experience in brand reputation, community management, user feedback, or customer success
• Strong analytical skills and ability to interpret sentiment and trends from qualitative data
• Familiarity with online review ecosystems (App Store, Google Play, Trustpilot, etc.)
• Ability to coordinate across multiple teams and work independently
• High level of discretion and professionalism in managing brand image
• English: intermediate or higher

Nice to Have:

• Experience working with wellness or mobile products (especially subscription-based)
• Understanding of ASO or mobile marketing principles
• Established relationships with third-party vendors for reputation management or brand support services

Interview Process:

• Interview with HR (30 mins)
• Interview with Operations Manager and Lead of Analytics (1 hour)
• Interview with CEO (30 mins)

What We Offer

• Fully remote work with flexible hours — you manage your own time
• 5 paid sick days per year
• 20 paid vacation days per year (after probation)
• Opportunity to grow with a fast-scaling team and work on meaningful wellness-focused products

We’ll get back to you within 5 business days.

Let’s shape the future of digital wellness — together.

Spark Mail is one of our flagship products, improving the email experience for millions of users around the world. For most of its history, growth has come from strong product quality and word of mouth. As we invest more deliberately in paid user acquisition, we're hiring a Senior Creative Producer who brings creative judgment, analytical thinking, and a disciplined testing mindset to own and build the foundations of Spark's performance marketing.

About the role: 

The Senior Creative Producer owns the day-to-day execution of creative production across paid social and performance channels, shaping creative direction with a performance-first mindset. Working closely with the Performance Creative Designer and Senior Paid Social Campaign Manager, this role ensures assets are clearly briefed, efficiently produced, delivered on time, and aligned with campaign goals, brand standards, and platform constraints.
Success is measured by creative velocity, speed of iteration, and measurable improvement in acquisition performance.

What you’ll do: 

Creative strategy & concept development

• Develop creative concepts, hooks, and hypotheses designed for rapid testing and measurable impact on CTR, CVR, CPI, and ROAS.
• Write clear, performance-driven briefs that translate creative ideas into executable, testable assets across formats and platforms.
• Translate creative learnings into clear recommendations that shape campaign strategy, messaging, and future investment.
• Monitor competitor creative and market trends to identify high-potential angles, hooks, and formats worth testing.

Production & quality

• Own creative production for paid social campaigns, from brief through launch, ensuring assets are test-ready and aligned to goals.
• Collaborate with the Performance Creative Designer and Paid Social Manager to produce and scale high-performing creative.
• Ensure all creative output meets brand standards, legal requirements, and platform specifications while prioritizing delivery speed.
• Keep creative moving efficiently from brief to launch by managing feedback, revisions, and handoffs with minimal friction.
• Maintain production documentation, trackers, and file organization to support repeatable workflows.

Performance & scale 

• Own creative KPIs including win rate, testing velocity, and contribution to CPA and ROAS improvement.
• Turn performance insights into new creative angles and repeatable concepts that improve core acquisition metrics.
• Partner with the Paid Social Campaign Manager to drive creative performance and sustained acquisition efficiency.
• Build systems for high-velocity testing using AI, freelancers, and UGC to scale output without reducing win rate.

About you: 

• 3+ years of experience as a creative producer or in a similar creative marketing or production role.
• Hands-on experience with paid social or performance marketing workflows on platforms such as Meta, TikTok, and YouTube.
• Track record of building or improving a creative production workflow — not just operating within one.
• Strong writing and storytelling skills, with clear, natural English (B2+ minimum) for effective ad copy and briefs.
• Deep understanding of asset specifications, versioning, and delivery requirements for digital campaigns.
• Comfort with creative and collaboration tools including Figma, Jitter, and Jira.
• Comfort reading performance dashboards and translating data into creative decisions.
• Ability to turn ambiguity into structured plans and maintain discipline in testing and experimentation.
• Proactive ownership mindset — you don't wait to be told what to do.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
 

As a Senior Growth Analyst at Readdle, you’ll own the numbers behind how Spark grows. From the first ad impression to long-term renewals, you’ll make sense of the data, design event structures, and ensure everything is measurable. You’ll dig into funnels, uncover insights, and build dashboards that make growth performance crystal clear for product and marketing teams.

What will you do:

• Transform and analyze large datasets in BigQuery and Amplitude to uncover trends, anomalies, and actionable insights across the user journey.
• Build and maintain self-serve dashboards in Tableau and Google Sheets that reduce ad-hoc reporting requests and establish a clear source-of-truth for growth metrics.
• Define, document, and QA event structures for new features, campaigns, and experiments; build a robust monetization measurement system to support pricing and migration decisions.
• Analyze user funnels across ads, store, onboarding, in-app usage, purchases, and cancellations to identify drop-offs and growth opportunities.
• Design and monitor A/B experiments and feature launches; validate results and ensure long-term impact tracking.
• Proactively surface insights, hypotheses, and growth opportunities to marketing and product teams; shape quarterly prioritization with impact scenarios to influence roadmap decisions.
• Build forecasting and scenario models for installs, conversions, retention, and revenue.
• Ensure data integrity across tools and pipelines through established QA processes; work with Appsflyer to track attribution and optimize acquisition reporting.

About you:

• 5+ years in growth, product, or marketing analytics in a B2C or SaaS environment, with experience supporting pricing, monetization, or migration initiatives in subscription-based products.
• Strong SQL skills and experience with BigQuery or similar cloud data warehouses (Redshift, Snowflake); proficiency in Tableau and/or Amplitude for dashboards and complex data visualization.
• Experience with Appsflyer or other attribution platforms; familiarity with Python for data analysis and automation is a strong plus.
• Solid understanding of product analytics (funnels, cohorts, retention, event tracking), statistics, A/B testing, and concepts like segmentation, churn, or LTV modeling.
• Proven ability to design self-serve dashboards and act as a strategic thought partner to PM/PMM teams, not just an executor of analytics requests.
• Comfortable working cross-functionally with product, marketing, and engineering teams with a proactive, curious, and coachable mindset.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

For our partner, we are looking for a Senior HRBP!

About the Role 
Step into a role where HR meets high-speed strategy. A globally expanding, highly competitive, and tech-driven iGaming ecosystem is seeking a Senior HR Business Partner. 
 

This opportunity goes far beyond operational routines. It is crafted for someone ready to guide leaders, elevate the employee experience, and fuse organizational ambitions with modern, human-centric HR practices.
 

The Core Focus

• Translating the unique pulse of the iGaming world into actionable HR strategies that align perfectly with business goals across diverse teams (product, tech, marketing, and operations).
• Acting as a strategic coach to managers and leaders, empowering them in performance management, talent development, and organizational design.
• Crafting innovative initiatives that breathe life into the corporate culture and retain top-tier talent in a fiercely competitive market.
• Taking the wheel in recruitment, onboarding, and growth journeys to ensure a seamless, engaging experience.
• Turning HR metrics and employee data into powerful insights for strategic decision-making.
   

The Ideal Profile

• A proven, robust background in Human Resources, heavily focused on HRBP or Senior People Partner roles.
• Mandatory prior experience within the iGaming sector (or similarly fast-paced arenas like crypto, tech, or digital).
• A natural agility to thrive in fast-moving, international structures where quick action is the norm.
• Outstanding communication skills, built on transparency and the ability to forge deep, trust-based relationships at all levels.
• Advanced proficiency in English.

About the Role 

As an Analyst, People Operations, you’ll turn raw HR data into real business impact, shape predictive insights for leaders, and help architect the future of workforce intelligence at our company. 

What you'll do 

• Build predictive models for workforce planning, retention, hiring, and compensation—shifting us from reporting to proactive, forward-looking insights. 
• Integrate data from different data hubs (HRIS, ATS etc.) to create real-time dashboards in Power BI. 
• Automate and maintain agentic AI across People Ops to accelerate decision-making. 
• Own the accuracy of People Insights dashboards—monitor refresh cycles, troubleshoot issues, and ensure top-quality predictive outputs. 
• Build and enhance Power BI dashboards, SQL queries, and data models to support new programs and analytics needs. 
• Use AI tools (Power BI Copilot, AutoML, ChatGPT) to streamline data prep, generate insights, and scale predictive analytics. 
• Partner with stakeholders to gather requirements and continually evolve metrics, dashboards, and AI-driven features. 

What we’re looking for 

• 1,5+ years of experience in analytics or HR operations.
• Proficiency with analytical tools and systems such as Power BI, SQL (basic), Python (basic) and Excel (including macros).
• Experience with predictive analytics, modeling, or forecasting.
• Experience working with project management tools like Microsoft Project, Asana, or similar platforms.
• Strong stakeholder management skills and experience gathering, clarifying, and prioritizing requirements.
• At least upper-intermediate English level
• Strong attention to detail, analytical thinking, and problem-solving abilities.
  
  Why You’ll Love Working With Us
• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.
   

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

About the role:

Elogic is looking for an Operational Excellence Lead who will help improve the performance and efficiency of our e-commerce delivery organization.

This role focuses on strengthening the way our teams operate across Project Management, Business Analysis, Account Management, and cross-functional delivery processes.

You will work across teams to identify bottlenecks, improve workflows, introduce clearer operational standards, and help increase delivery quality and predictability.

This role is not a traditional line-management position. Instead, you will work closely with department leads and delivery teams to improve how projects are executed and how teams collaborate.
 

Key mission:

Improve delivery efficiency, operational clarity, and execution consistency across Elogic’s ecommerce projects.
 

Responsibilities:

• Analyze and improve operational processes across delivery teams
• Identify bottlenecks, handoff issues, and execution risks
• Introduce clearer workflows, standards, and delivery playbooks
• Define and track delivery and operational KPIs
• Improve coordination between PM, BA, AM, and engineering teams
• Partner with department leads to strengthen planning, risk management, and execution discipline
• Facilitate operational reviews and recommend improvements based on data
   

Success in this role:

Within the first 6 months, this person should:

• identify key operational bottlenecks across delivery functions
• launch 2–3 improvement initiatives that increase delivery clarity or efficiency
• improve visibility of delivery KPIs and reporting
• help teams reduce ambiguity in processes and handoffs
   

Requirements:

• 4–8 years of experience in ecommerce, software delivery, or digital agency environments
• Experience across several of the following areas:Project Management, Business Analysis, Delivery Management, Account Management, or Operations
• Experience improving delivery processes or operational workflows
• Strong analytical and systems thinking
• Experience working with cross-functional delivery teams
• Experience with delivery KPIs and operational reporting
• Strong English communication skills
   

Strong plus:

• Experience with Magento / Adobe Commerce / Shopify / Shopify Plus / BigCommerce
• Experience in an ecommerce agency or services company
• Experience working with delivery teams of 20+ people
• Experience improving delivery governance or project frameworks
   

Who will be a great fit:

• Someone who grew from a hands-on delivery role (PM, BA, Delivery Manager) into broader operational responsibility
• A person who understands both client expectations and internal delivery realities
• Someone who enjoys improving systems, workflows, and collaboration between teams
• A pragmatic problem solver focused on making delivery work better in practice

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We’re looking for a success-driven Full-Stack Node.js Python Developer for one of our clients.

Full-time, long-term position with the flexibility to work either from the office or remotely.

Requirements:

— At least 4 years of commercial working experience;
— Node.js;
— Nest.js;
— Mongodb; 
— React;
— Next;

— Experience with Python would be a strong plus. No specific framework is required;
— Experience working with video and image files;
— Experience working independently on end-to-end features (front + back, planning and implementation);
— Working with APIs from Google, Facebook, TikTok ADS;
— Quickly and independently analyze tasks (without clear details) and how they can be solved using APIs from these platforms;
— Independently take responsibility for the result in terms of architecture and optimized solutions;

— Experience with AI would be a plus, but it is not required;
— English: Upper-Intermediate or above.

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cosy office;

— 8 hours working day, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.

Advance your SEO career with a clear focus on commercial impact and organic growth.

Role Overview:

We’re looking for a data-driven SEO professional who thrives on performance insights, technical excellence, and measurable organic growth.

Key Responsibilities:

• Own and execute the end-to-end SEO strategy, covering technical, on-page, and off-page optimisation;
• Define SEO priorities based on business goals, ICPs, commercial intent, and market opportunities;
• Drive sustainable organic growth across priority markets, products, and verticals;
• Ensure optimal website health, including crawlability, indexation, site architecture, and page performance;
• Lead technical SEO audits and coordinate implementation with web and development teams;
• Manage SEO requirements for site updates, new pages, releases, and migrations;
• Optimise Core Web Vitals, mobile performance, and overall search engine compliance;
• Develop keyword frameworks focused on high-intent and commercially relevant queries;
• Collaborate closely with content, performance marketing, and revenue teams to support demand generation;
• Define, track, and report on SEO KPIs (traffic quality, rankings, conversions, assisted revenue);
• Forecast organic growth impact and identify risks, bottlenecks, and optimisation opportunities;
• Provide leadership with clear visibility into SEO performance and its contribution to pipeline growth.

Ideal profile for the position:

• Proven experience in senior SEO roles, ideally in B2B, SaaS, iGaming, or tech environments;
• Strong technical SEO expertise (site architecture, crawlability, indexation, Core Web Vitals, performance optimisation);
• Strategic mindset with the ability to align SEO initiatives with commercial and revenue goals;
• Hands-on experience with SEO tools and platforms (Google Search Console, GA4, Ahrefs, SEMrush, Screaming Frog, or equivalents);
• Experience with international and multi-language SEO;
• Strong analytical skills with the ability to translate SEO data into business-relevant insights;
• Excellent written and verbal communication skills;
• Full professional proficiency in English;
• High level of ownership, accountability, and autonomous project management.

Tools & Platforms:

• Consistent growth in high-intent organic traffic;
• Improved rankings for commercially relevant keywords;
• A strong, scalable technical SEO foundation;
• Clear and measurable contribution of SEO to demand generation and pipeline;
• Effective alignment between SEO, content, web, and revenue initiatives.

The company guarantees you the following benefits:

• Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
• Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision;
• Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers;
• Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location;
• Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
• Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
• Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
• Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
• Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
• Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
• Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
• Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

1. HR Interview with the Recruiter;
2. Test Task;
3. A 2-hour Final interview with the team.

If this opportunity sounds like a good fit for you, feel free to apply or reach out with any questions!

We’re a lightning‑fast product incubator that launched an institution‑grade market‑making solution for digital‑asset exchanges and crypto token issuers. Our stack powers liquidity on tier‑1 CEXs and DEXs are coming. With new funding and a growing client backlog, we’re scaling our revenue team.

Important: this role has uncapped commission plus a performance-based base retainer (commission only till you get the first deal, then %+fix).

What You’ll Do

• Own the outbound funnel: scrape, sequence, and social‑sell to crypto founders, treasuries, and fund managers on LinkedIn, X, Telegram, and targeted email lists.
• Run discovery to signature: map pain points,  co‑design liquidity KPIs, and negotiate MSAs.
• Activate referral loops: secure partnerships with launchpads, market makers, liquidity desks, and accelerator programs; track and optimise revenue‑share deals.
• Hit and surpass quarterly targets: book qualified meetings, pipeline value, and closed‑won ARR.

• Report with precision: maintain spotless CRM hygiene, forecast accurately, and relay market feedback to product.

   

Who You Are

• 1 + year selling crypto solutions, crypto-related products, market‑making, trading, or execution‑trading SaaSs (best match) to crypto projects or exchanges - and you can prove it with numbers.
• Understanding of crypto trading, basic clue on what market making is and how centralised & decentralised crypto exchanges operate.
• Track record in outbound prospecting (LinkedIn Navigator, Apollo/HubSpot sequences, cold video/email).
• Fluent in multithreaded stakeholder mapping, tailored value propositions, and objection‑handling in a volatile market.
• Skilled at partner cultivation: crafting win‑win referral agreements and nurturing them to incremental upsells.
• Great in written English (lack of spoken is not critical)
   

Nice‑to‑Haves

• Network inside launchpads, tier‑1/2 exchanges, and token‑issuers.
• Experience with market‑making APIs or algorithmic trading strategies.
• Prior success closing $10k–$50k ARR SaaS contracts.
   

Why Join Us

• Remote freedom – live wherever you perform best, syncing with a globally distributed team.
• Uncapped commission – % of contract value, accelerators for over‑performance, plus quarterly crypto bonuses.
• Premium toolkit – full LinkedIn Sales Navigator, Apollo, HubSpot, custom intent‑data feeds.
• Access & impact – sell a mission‑critical engine already deployed on top‑10 exchanges; your wins move whole markets.
• Clear growth runway – fast‑track to Head of Sales or Partnership Director as you build pipeline and playbooks.

Must-have

• 3+ years of Business Analyst experience on ERP / accounting / operations projects (implementation, optimization, or major enhancements).
• Strong understanding of business process mapping (Order-to-Cash, Procure-to-Pay, Record-to-Report; inventory/manufacturing a plus).
• Working knowledge of accounting fundamentals (GL, AP, AR, cash management, revenue recognition basics).
• Proven ability to write clear requirements artifacts:
  • user stories / acceptance criteria
  • functional specs
  • process flows (BPMN or similar)
  • test cases / UAT scripts
• Experience collaborating with developers and solution architects (translate business needs into functional + data requirements).
• Comfortable with data analysis:
  • Excel (advanced)
  • ability to interpret datasets, reconcile transactions, validate outcomes
• Strong stakeholder skills: run workshops, manage scope, prioritize backlog, communicate tradeoffs.
• Excellent written and verbal English.

Strongly preferred 

• Prior work with any ERP: NetSuite, Dynamics 365, SAP, Oracle, Sage, Odoo, etc.
• Familiarity with reporting concepts: dashboards, financial reporting, management reporting.
• Understanding of integrations: REST/SOAP APIs, file imports/exports, middleware concepts.
• Experience with implementation partners/VARs and client-facing delivery.

Nice-to-have (Acumatica-specific but not required)

• Acumatica experience (Financials, Distribution, Project Accounting, Construction, etc.).
• Knowledge of Acumatica concepts: Screens, GIs (Generic Inquiries), Workflows, Role-based access, Import Scenarios.
• Exposure to Acumatica customization model (high level) and release testing.

Key responsibilities 

• Become an expert in Acumatica OOTB functionality and recommend best-fit solutions before custom development.
• Lead discovery to document as-is processes, define to-be processes, and identify gaps.
• Translate business needs into efficient customization designs, focusing on simplicity, maintainability, and upgrade-safe patterns.
• Produce developer-ready specs and validate delivered functionality through UAT and regression checks.
• Maintain a structured backlog in Jira and ensure clarity of scope, priorities, and acceptance criteria.

Learning expectation

• Willingness to complete structured onboarding and become proficient in Acumatica within 60–90 days (navigation, core modules, workflows, reporting, common configuration patterns).

About the Role

As a Bilingual Customer Service Representative, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.
   

What We’re Looking For
 

• Ability to work during German business hours.
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with AI tools to automate routine sourcing tasks
• Self-motivation and basic computer knowledge.

Why You’ll Love Working With Us
 

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

We are seeking a highly skilled and experienced Business Analyst.
 

Payment systems, Crypto, Software development, in particular:

•  Expertise in gathering, analyzing, and documenting business requirements (incl.functional, non-functional);
• Experience in Agile methodology, writing user stories in Jira, building processes/ required flows and diagramming (UML, BPMN etc);
• Experience in preparing functional and detailed system design documents;
• Ability to communicate effectively across multiple levels of the organization, including with leadership;
• Demonstrated leadership, initiative, analytical skills, and sound business acumen, including the ability to understand and analyze recommendations;
• Experience with all phases of testing (i.e., system, integration, user acceptance), including creating use cases, test conditions, and review of output; 
• Must be able to adjust and work effectively in a dynamic, changing environment;
• Provide weekly/daily status updates on services and work completed.

We are looking for talented folks who:

• Want to know why things work the way they do;
• Excel at explaining things with the right amount of detail;
• Are capable communicators with the spoken and written word;
•  Know how to collaborate within a team environment;
•  Are dedicated learners with the ability to use software;
• Are clarifying business ideas and standardizing the software development

process. 

Working conditions:

•  Work schedule from 10:00 to 19:00;
•  Remote work;
• We provide all the necessary tools for your successful and comfortable work;
•  Training at the expense of the company (courses, seminars, new and interesting projects);
• Learning English at the expense of the company;
•  Compensation for coworking place;
•  Ability to switch between projects and try yourself in different roles.
   

About Sunvery:

Sunvery specializes in providing recruitment & outstaffing services. Our team of experienced recruiters use a recruitment approach based on the ideal combination of technology and human creativity, which we implement at every stage of the process. We pay close attention to every detail to ensure our clients meet their hiring goals and have the best possible recruiting experience. Ensuring the full cycle of the recruitment process, from reviewing CVs, conducting interviews, and providing timely and constructive feedback. Collaborate with hiring managers to formulate and implement effective recruiting strategies to identify and attract top talent.

The Recruiter builds and maintains a strong pool of potential candidates by regularly reaching out to current connections and proactively seeking new talent. Provides a proactive approach to talent acquisition. Identifies and implements innovative methods to increase the efficiency and effectiveness of the hiring process. Strives for continuous improvement in hiring results.

Serves as a representative of the company’s corporate values throughout the hiring process. Ensures these values are upheld and promoted in all interactions with candidates and external partners.

Key success indicators/attributes:

• 1+ years of proven experience in IT recruitment;
• Upper-Intermediate level of English;
• Ability to negotiate with clients;
• Understanding of technological terms;
• Knowledge of search techniques (Boolean Search, LinkedIn, Djinni, DOU, X-ray, etc.);
• Cold outreach of candidates, including the ability to write personalized messages and high-quality templates for mailings;
• Analytical mindset, ability to focus, and the ability to set priorities;
• Desire to learn, Orientation on the result, Problem-solution mindset;
• Willingness to leave the comfort zone.

Will by plus:

• Work with foreign markets (USA, Europe etc.);
• Work with different tech stack positions and seniority;
• Understanding of SDLC.

What we offer:

• Base salary;
• An environment where freedom of thought prevails, initiatives are born, and bureaucracy is absent;
• A welcoming team atmosphere;
• 18 days of annual vacation.;
• 10 sick leave  days;
• Apple hardware — MacBook Pro;
• Compensation for professional training (courses, conferences, English classes, etc.);
• Opportunity for job shadowing and mentorship from senior team members & Team Lead;
• Unlimited online training tools from Sunvery Library;
• Weekly one-on-one and group meetings with your TeamLead;

What you will do:

• Manage full cycle of the recruitment process and collaborate with hiring managers to develop and execute an effective recruiting strategy;
• Build and maintain a pipeline of new candidates and nurture the existing ones on a regular basis;
• Sourcing through professional networks, databases, referrals, job sites, etc. to engage top talents;
• Proactively identify and implement new methods to improve the efficiency and effectiveness of the recruitment process;
• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS).
• Support candidates throughout the entire recruitment process, from initial contact to the end of the candidate`s trial period.
• Develop and maintain strong relationships with external partners and represent our company.

We are seeking an experienced Security Manager to lead and continuously strengthen our company’s security framework. This role is critical in protecting our information, financial operations, and business partnerships. You will be responsible for building a strong security culture, preventing fraud, ensuring compliance, and managing cybersecurity and operational risks across the organization.

Key Responsibilities

• Build and maintain a strong company-wide security culture through training and awareness programs.
• Develop, implement, and update IT, cybersecurity, and data protection policies.
• Monitor and improve access control, encryption, logging, and overall security practices.
• Conduct audits of financial operations to prevent fraud, conflicts of interest, and unauthorized activities.
• Oversee partner verification, KYC/AML checks, and source-of-funds analysis.
• Monitor internal activities and assess risks related to employees, partners, and tools.
• Maintain access rights in line with the Least Privilege principle.
• Prepare regular security and risk reports for executive leadership.
  
  Qualifications
• Proven experience in security management, cybersecurity, compliance, risk management, or anti-fraud roles.
• Strong knowledge of IT security practices, internal controls, and access management.
• Experience with financial audits, fraud detection, and transaction monitoring.
• Familiarity with KYC/AML processes and partner due diligence.
• High level of integrity, analytical thinking, and attention to detail.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Professional working proficiency in English.
  
  What We Offer
• Flexible working hours and a fully remote work environment.
• Unlimited paid vacation and paid sick leave.
• Competitive compensation aligned with experience and expertise.
• Learning and professional development support (50% reimbursement).
• Wellness benefits, including sports and fitness support.
• Employee referral bonuses and recognition for special occasions.
• Team-building activities and a positive, respectful company culture.
• Co-working space reimbursement for comfortable remote work.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Provider Manager to join our team.

What we expect from a candidate:

- Attention to detail, willingness to work with big data

- Communicative and negotiating skills

- Ability to work with contracts

- Experience of working with B2B clients

- Experience working with software companies

- English level from Upper-Intermediate

Will be a plus:

- Knowledge of the provider market

- Ability and experience with integrations

- Experience of working with content providers

- Experience with promotions and tournaments

What your responsibilities will include:

- Maintaining and developing long-term relationships with partners.
- Conduct thorough market research to identify trends and opportunities.
- Gather and analyze data relevant to the market and operators.
- Evaluate and analyze operators to inform strategic decisions.
- Develop and present promotional strategies and proposals.

- Connecting new solutions.

- Processing requests from related departments and solving their

tasks

- Interaction with the financial department and providing the necessary

information

What we offer:

- Remote work format.

- Working hours from 10:00 to 18:00 (Mon-Fri).

- Interesting work in successful projects.

- Timely payment of salaries, official employment, 24 days of vacation, and fun corporate events.

- A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

- We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.