Jobs at Djinni

We are a fast-growing international FinTech company providing payment solutions to businesses across multiple markets.
As we continue expanding globally, we are looking for a Key Account Manager (KAM) who will be responsible for managing, retaining, and growing relationships with our key merchants and strategic partners.
This role sits at the intersection of client relationships, operations, and commercial growth. You will act as the primary point of contact for key accounts, ensure smooth day-to-day cooperation, coordinate internal teams, and identify opportunities to expand existing partnerships.
Role MissionBuild strong, long-term relationships with key merchants and partners, ensure a high level of service and retention, and drive account growth through deeper cooperation, upsell, and cross-sell opportunities.
 

Key Responsibilities

• Serve as the primary point of contact for key merchants and strategic partners.
• Build and maintain strong, long-term relationships with assigned accounts.
• Manage the full account lifecycle after onboarding and ensure smooth ongoing cooperation.
• Support merchant onboarding, integrations, and operational activities.
• Understand merchants’ business models, needs, challenges, and growth plans.
• Monitor account performance and identify potential risks or opportunities.
• Drive merchant retention, satisfaction, and overall account health.
• Identify and develop upsell and cross-sell opportunities within existing accounts.
• Coordinate internally with Risk, Compliance, Operations, Finance, Product, Support, and Technical teams.
• Manage merchant requests, escalations, and operational issues, ensuring timely resolution.
• Conduct regular account reviews and maintain ongoing communication with key stakeholders.
• Identify opportunities to increase transaction volumes and expand cooperation with existing merchants.
• Maintain accurate CRM records, account updates, and commercial information.
• Prepare account performance updates and provide relevant client insights to the leadership team.
• Represent the company during client meetings, industry events, and conferences when required.

Requirements

• 2+ years of experience in Account Management, Key Account Management, Customer Success, Merchant Success, or Client Relationship Management.
• Experience within FinTech, Payments, PSP, Acquiring, Banking, SaaS, iGaming, or E-commerce environments is preferred.
• Experience managing B2B clients, merchants, or strategic partners.
• Strong communication and relationship-building skills.
• Good understanding of payment processing workflows, merchant operations, acquiring, or financial services.
• Ability to understand client needs and translate them into actionable solutions.
• Experience coordinating multiple internal stakeholders and departments.
• Ability to manage multiple accounts and priorities simultaneously.
• Strong problem-solving and escalation management skills.
• Commercial mindset with the ability to identify account growth opportunities.
• Customer-oriented and proactive approach.
• Experience working with CRM systems such as HubSpot, Salesforce, Pipedrive, or similar is preferred.
• Fluent English.

Success in the First 90 Days

• Successfully onboard into the company’s products, payment infrastructure, and account management processes.
• Build strong working relationships with assigned merchants and key internal stakeholders.
• Gain a clear understanding of each assigned account, including business model, volumes, priorities, and potential risks.
• Establish regular communication and account management routines with key merchants.
• Successfully manage operational requests and coordinate their resolution with internal teams.
• Identify initial upsell, cross-sell, or account growth opportunities.
• Contribute to merchant retention and satisfaction across the assigned portfolio.
• Become a trusted point of contact for key clients and partners.

What We Are Looking ForWe are looking for a proactive Key Account Manager who knows how to build trust, understand client businesses, and turn strong relationships into long-term commercial partnerships.
The ideal candidate is comfortable working with multiple stakeholders, understands the dynamics of the payments industry, and can balance client satisfaction with commercial objectives.
You do not simply react to merchant requests — you understand what is happening within each account, anticipate potential challenges, identify growth opportunities, and actively develop the partnership over time.

We are looking for a 🧑‍🤝‍🧑human-first Python engineer to join our global delivery team.  In the age of AI, exceptional customer communication, empathy, and proactive problem-solving matter far more than technical excellence. We value people who listen, understand customer needs, think architecturally, take ownership, and collaborate naturally.  The role involves coordinating customer data engineering requests, resolving ETL/scraper issues, and designing and maintaining data pipelines.  Fluent English and basic to intermediate Python skills are required. We hire for empathy, communication, and architectural thinking first. Technical skills come second. We'll help you grow technically as far as you can go.

We’re looking for a specialist to launch payment methods across Latin America from scratch and improve our existing integrations.
 

What you’ll do:

• Integrate new PSPs and local payment methods (PIX, SPEI, OXXO, PSE, Mercado Pago, etc.), from API documentation to production.
• Increase approval rates through decline analysis, routing, and cascading.
• Investigate technical incidents using logs, webhooks, and transaction statuses.
• Work closely with Development, Finance, Antifraud, and Compliance teams.
   

What we’re looking for:

• 2+ years of experience in iGaming payments
• Hands-on integration experience in LatAm
• Confident with APIs (REST, JSON, XML, HPP) and log analysis.
• Solid understanding of the full transaction lifecycle: deposits, payouts, settlement, reconciliation
   

Nice to have: experience with the GR8 Tech platform, work in local LatAm markets, Spanish or Portuguese.

What we offer:

• 24 days of vacation + additional days off
• Remote work—choose any location in the world to work with us
• Support for learning and professional development: external courses, educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that these are extremely challenging times for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough days”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a company that’s growing rapidly in the international market
  
  Hiring process: interview with a recruiter → interview with the Team Lead → job offer.
  
  💌 It takes 7 days to review resumes.

If you haven’t heard back from a recruiter, it means your experience doesn’t currently meet the requirements for this role. We’d love to stay in touch regarding other job openings!

Our partner is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. They offer complete gaming solutions based on the latest technologies and detailed market analysis for leading iGaming operators.

Due to dynamic growth, the company is inviting a Technical Support Engineer for night shifts to join their Integration Department. The Technical Support Specialist will be responsible for full customer support service of the company’s current partner integrations.
 

Main Responsibilities

– Understand and analyse issues, be able to find appropriate solutions
– Integration protocol testing
– Second-level customer support
– Delivering excellent customer service with 5 shifts a week
 

Mandatory Requirements

– Ready for night shifts only
– Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
– A proactive, client-focused attitude and strong work ethic
– Strong problem-solving and troubleshooting skills
– Effective communication skills, both written and verbal
– At least Upper-Intermediate English (written and spoken)
– Eagerness to learn quickly and grow technically
– Working knowledge of XML and JSON
– Basic experience with Git and version control workflows
– Understanding of API protocols (e.g., REST)
– Awareness of the software development lifecycle (SDLC)

Would be beneficial to know:

– Must have- iGaming industry
– Hands-on software development experience with Java, C#, Node.js, or TypeScript
– Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
– Experience using Jira and the Atlassian stack
– Basic understanding of QA processes and test environments
– Previous experience in a technical support, DevOps, or site reliability role
– Practical experience with monitoring systems
– Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
 

We offer

– Competitive salary in EUR, subject to annual performance reviews
– Quarterly bonuses under a transparent and systematic system
– Flexible work schedule
– Remote work option
– Comprehensive medical insurance for you and a significant other
– Financial support during special life events
– Unlimited paid vacation
– Unlimited paid sick leave
– Reimbursement for professional development courses

Job Description:
 

• 4+ years overall commercial experience in software quality assurance
• 1+ years of experience in API Test Automation
• Practical experience with Python programming and some (or all) tools like GIT, Gerrit, Jenkins
• Strong understanding of testing theory (testing types, levels, technics, etc.)
• Practical experience with Web services testing, a good understanding of REST, HTTP, client-service architecture
• Understanding of a software development life cycle and Agile principles
• Understanding of best practices in software development (code reviews, CI\CD, etc.)
• Upper-Intermediate English level (read / write / speak)

• Good analytical and problem-solving skills, proactive and innovative
   

  Job Responsibilities:

• Active participation in design, implementation and maintenance of automated acceptance test framework performed after install, updates and upgrades for further using by internal and external customers
• Review of new features’ requirements, review of test-cases, test-case coverage
• Creating and maintaining automated test cases for feature and system functional and non-functional testing
• Maintaining and contributing into the test automation framework based on Python & Pytest & Allure
• Bugs reporting, tracking and verification
• Collaborating with client’s team lead, subject matter experts and developers of a big distributed team
   

Our customer:

• is a leader in OSS/BSS IT space (350+ customers) over years
• Is a leader in Gartner OSS Magic Quadrant for 7th year in a row
• executing and securing projects and competence on long-term strategies
• transforming and changing to meet edging technology demands

Our product

• Provides a complete end-to-end solutions covering : Orchestration of Private cloud Resources and Services, CNF/VNF testing and onboarding, Closed loop Assurance
• Key component for enterprise and 5G use cases fulfilment within OSS/BSS domain
• Supporting multivendor cloud environments (Kubernetes, Openstack, KVM, Virtual Cloud Director, AWS and Azure)
• Deployed over 60+ global telco operators (CSP)
• Used by 5 world lead CSPs in US, Europe, Asia and Australia

Our opportunity

• You will enhance practical experience in latest python test coding to cover cool new features in complex OOP based back-end automation project in space of Private cloud orchestration
• Python based framework development, improvement and support for automating complex workflows
• Following best practices . Your brave ideas appreciated and always supported for implementation
• Practice with threads and async python features, python libs (Rest , ssh, db etc) in performance area testing for large-scale applications.
• Working in a team of passionate engineers who are keen to bring to life best quality testware
• Constant opportunity to learn and grow professionally by solving interesting and diverse working tasks

Blackthorn Vision is looking for a Middle/Middle Strong .NET Engineer. Our client, established in 2011 and based in Colorado, is a leading player in the U.S. application management market. We’ve had a successful partnership with this client and are seeking candidates who are eager to take ownership and improve a product already trusted by over 6,000 enterprises.

Requirements:

• 4+ years of commercial experience working on the backend as a .NET developer.
• Cloud systems development experience.
• Understanding of data access technologies, including Entity Framework and MongoDB.
• Experience with both SQL and NoSQL databases.
• Experience with microservice-oriented architecture, parallel, and asynchronous programming design patterns.
• Experience with Kubernetes, Docker, and RabbitMQ.
• Proven experience with Azure technologies: Azure Entra ID, Azure Storage accounts, Azure Service Bus, Azure Container Registry.
• Knowledge of design and architectural patterns.
• English level: Upper-Intermediate.

Responsibilities:

• Develop and maintain high-quality software solutions using .NET 8.0.
• Take full ownership of delivering new features to end users, including designing architecture, implementing, testing, and onboarding the customer support team with new functionality.
• Collaborate with product owners, the support team, and end users to understand project requirements and deliver solutions.
• Participate in code reviews to enhance overall code quality.
• Ensure applications are high-performing, responsive, and of excellent quality.
• Troubleshoot and resolve technical issues and defects promptly.
• Create code documentation, technical specifications, and architecture diagrams for new features.
• Follow agile methodologies and participate in regular sprint planning and review meetings.

You are compatible with us if you:

• Have a strong product mindset.
• Have a proactive approach to taking ownership of decisions/features.
• Possess a strong, curiosity-driven mindset.
• Are comfortable with challenges.
• Have the ability to collaborate and build relationships with diverse personalities.
• Demonstrate customer-focused decision-making.
• Exhibit clear and timely communication.
• Are open to giving and receiving constructive feedback.
• Value the quality of your code.
• Are able to solve the required technical tasks and communicate throughout the process (for example, asking clarifying questions promptly).

About the Role
We are looking for a Senior Network Engineer to join an infrastructure modernization project focused on transitioning from a MikroTik-based environment to a modern Cisco network infrastructure. The engineer will be responsible for evaluating the current network setup, designing the target architecture, and overseeing the migration process while maintaining network stability and minimizing service interruptions.

Key Responsibilities
Analyze the existing network infrastructure, including configurations, connectivity, VPNs, security policies, and potential vulnerabilities.
Design and implement a Cisco-based network architecture covering routing, switching, segmentation, and security.
Develop and coordinate the migration strategy, including configuration backups, deployment phases, maintenance windows, and rollback procedures.
Ensure seamless interoperability between existing MikroTik devices and newly introduced Cisco equipment during the transition.
Configure secure site-to-site connections and support the migration of remote-access VPN solutions.
Conduct post-migration testing to verify network performance, connectivity, security, and failover capabilities.
Set up network monitoring and logging solutions.
Maintain comprehensive technical documentation and prepare operational guidelines.
Provide knowledge transfer to the team responsible for ongoing network support.
 

Required Qualifications
Strong hands-on experience with Cisco networking equipment, including routing, switching, and IOS/IOS XE configuration.
Practical experience with MikroTik RouterOS, including VLANs, bridging, routing, firewall rules, NAT, and VPN configuration.
Solid understanding of Layer 2 and Layer 3 networking concepts, including STP/RSTP, LACP, VLANs, IP addressing, and routing protocols.
Experience implementing network security measures such as ACLs, firewall policies, NAT, and secure administrative access.
Good knowledge of IPsec/IKEv2 VPN technologies, including policy-based and route-based configurations.
Ability to troubleshoot connectivity and interoperability issues between Cisco and MikroTik platforms.
Experience upgrading or migrating network infrastructure in production environments.
Strong LAN/WAN troubleshooting skills and the ability to create migration plans and technical documentation.
 

Would Be a Plus
Previous experience with MikroTik-to-Cisco infrastructure migration projects.
Cisco certifications such as CCNP Enterprise or CCNP Security.

Full-time | Remote

About the Company

We are a product-focused technology company developing solutions that optimize large-scale data operations, improve database performance, and reduce cloud computing costs.

Our product helps businesses use Snowflake and DuckDB more efficiently, optimize SQL query execution, and accelerate data processing without requiring significant changes to their existing infrastructure.

About the Role:

We are looking for a Data Engineer / Data Infrastructure Engineer to contribute to the development of our product, focusing on SQL query optimization, database performance, and improving data processing infrastructure.

Responsibilities:

• Develop and improve data infrastructure using Python and SQL.
• Optimize SQL queries and improve database performance.
• Work with large datasets and data processing systems.
• Analyze query execution, identify performance bottlenecks, and implement improvements.
• Work with different computing environments and database systems.
• Contribute to building scalable and reliable technical solutions.
•  

Requirements:

• Strong practical experience with Python.
• Advanced SQL knowledge.
• Commercial experience working with databases.
• Understanding of SQL query execution and optimization.
• Experience working with large datasets.
• Understanding of database architecture and distributed systems.
• Ability to analyze and optimize system performance.
•  

Nice to Have:

• Experience with Snowflake.
• Knowledge of PostgreSQL, ClickHouse, MySQL, or other SQL databases.
• Apache Spark / PySpark.
• DuckDB.
• Databricks or Airflow.
• AWS, GCP, or Azure.
• Apache Iceberg.
• Experience with high-load or distributed systems.
•  

Relevant Backgrounds

We are also open to candidates with experience in related technical fields, including:

• Data Engineering.
• Database Engineering.
• Python Backend Development.
• Data Infrastructure Engineering.
• Backend Development with strong SQL skills and database optimization experience.

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

We are looking for a Senior Networking & Linux Driver Engineer

Design, develop and optimize high-performance networking software, Linux kernel components and device drivers for next-generation DPU platforms powering hyperscale cloud, AI/ML and HPC infrastructure. The engineer will work close to the Linux networking stack, packet processing data paths and hardware acceleration technologies.

Mandatory Profile

• 10+ years of professional experience in networking software development.
• Strong hands-on Linux kernel and device driver development experience.
• Deep understanding of Linux networking internals.
• Proven experience with Ethernet, TCP/IP and high-performance packet processing systems.
• Strong C/C++ programming skills.
• Track record of debugging and performance optimization in complex production environments.
• Ability to demonstrate direct implementation ownership and technical leadership.

Requirements

• Linux kernel development.
• Device driver development and debugging.
• Linux networking stack (netdev, packet processing, performance tuning).
• Advanced C/C++ on Linux.
• Network protocols: Ethernet, IPv4/IPv6, TCP, UDP.
• Git and modern software development practices.
• Strong system-level debugging skills.
• Tax residence in Ukraine required

Your responsibilities

• Develop and maintain networking software and Linux drivers for DPU platforms.
• Optimize high-speed packet processing paths.
• Collaborate closely with hardware, firmware and architecture teams.
• Investigate and resolve networking performance bottlenecks.
• Participate in architecture discussions, code reviews and system integration activities.
• Contribute to software quality, automation and CI/CD processes.

Strong Advantages

• Linux upstream contribution experience (kernel, netdev, drivers or networking subsystems).
• RDMA experience (RoCE, InfiniBand, verbs, queue pairs, completion model).
• DPDK development and optimization.
• Experience with NICs, SmartNICs, DPUs or networking accelerators.
• PCIe, DMA and low-level HW/SW integration.
• Data center networking, cloud infrastructure or HPC background.
• Previous experience in companies such as NVIDIA, Mellanox, Intel, Microsoft, Broadcom or Marvell.

Not Suitable If

• Experience is primarily application-level software development.
• No Linux kernel or driver ownership.
• Limited exposure to networking internals or packet processing.
• Primarily architecture or coordination roles without recent hands-on coding.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We’re kicking off the collaboration with a new client and we’re hiring an English-speaking Customer Support Representative to support their customers’ needs.

Your future responsibilities include:

• Resolve guest inquiries, most commonly bookings and access issues, plus other reservation and service-related questions as they arise - via inbound calls, OTA platforms, chats, calls, emails, WhatsApps,
• Communicate in true hospitality spirit - Perfect Host Principles, "best for the guest" mindset, genuine care for guests over process compliance,
• Escalate critical cases (refunds, legal, negative review threats) immediately, no attempt to resolve,
• Log/work in client's designated tools (TBC).

Needed experience & skills:

• At least 1 year of experience in Customer Support or hospitality,
• English B2+
• Strong problem - solving skills,
• Excellent communication skills, with a professional, friendly and welcoming approach,
• Resilience and adaptability in a fast-pace environment with constantly evolving processes.
• Readiness to work 5 shifts per week (Monday-Sunday) with the following shift times 07:00 - 15:00; 11:00 - 19:00; 15:00 - 23:00; 23:00 - 03:00; 23:00 - 07:00 (EET time zone). Shifts rotate regularly, and the schedule is shared one week in advance.

Nice to have skills:

• Experience in Hospitality, Travel, OTA, Hotel, or Property Management,
• Strong team player with a collaborative mindset,
• Previous experience working with international customers.

Work with EverHelp is about:

• 20+ vacation days and unlimited sick leaves,
• Ability to work fully remotely,
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Submit your resume and join our team!

We are looking for an experienced Head of Sales to lead, build, and scale an outbound sales department in a high-volume, high-risk industry.

This role is ideal for a hands-on sales leader who combines strategic vision with strong operational expertise, understands outbound sales infrastructure, and knows how to build efficient teams, optimize conversion funnels, and drive revenue growth across Tier-1 markets.

Responsibilities

- Lead, develop, and scale the outbound sales department, ensuring consistent performance and achievement of business targets.

- Build, restructure, and optimize sales processes, operational frameworks, and team structures from the ground up.

- Design and implement CRM architecture, including segmentation, automation, lead distribution, routing logic, and sales workflows.

- Oversee outbound sales infrastructure, including predictive/power dialers, communication tools, and messaging systems.

- Develop and implement sales strategies focused on improving conversion rates, revenue, customer lifetime value, and overall operational efficiency.

- Manage sales performance through KPIs, reporting, analytics, and continuous process optimization.

- Work with Tier-1 GEO markets, including Western Europe, Canada, Australia, and New Zealand, adapting sales approaches to local customer behavior and expectations.

- Build and develop management teams, including Sales Managers and Team Leads.

- Establish performance management systems, sales standards, quality control, and employee development processes.

- Collaborate with other departments to align sales operations with broader business objectives.

Requirements

- 3+ years of experience in a senior sales leadership role, such as Head of Sales, Call Center Director, or Sales Operations Lead.

- Background in iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or other high-volume sales environments.

- Hands-on experience building, managing, and scaling outbound sales teams and processes.

- Practical experience implementing and optimizing CRM systems, including workflow automation, lead segmentation, and distribution.

- Good understanding of outbound sales tools, including predictive/power dialers, CRM systems, and messaging platforms.

- Experience managing large sales teams and driving performance through KPIs and operational improvements.

- Experience working with Tier-1 markets, particularly Western Europe, Canada, Australia, and New Zealand.

- Understanding of customer behavior, sales approaches, and communication standards across Tier-1 markets.

- Strong knowledge of sales performance metrics, including LTV, CAC, ARPU, Churn, Conversion Rate, and Retention.

- Proven ability to lead and develop Sales Managers, Team Leads, and other key team members.

- Strategic mindset combined with a hands-on approach to daily sales operations.

- English proficiency at B2+ level.

- Knowledge of additional Tier-1 languages will be considered an advantage.

What We Are Looking For

A results-driven leader who can take ownership of the entire outbound sales function, build scalable operational processes, develop strong management teams, and deliver sustainable business growth in competitive international markets.We are looking for an experienced Head of Sales to lead, build, and scale an outbound sales department in a high-volume, high-risk industry.

This role is ideal for a hands-on sales leader who combines strategic vision with strong operational expertise, understands outbound sales infrastructure, and knows how to build efficient teams, optimize conversion funnels, and drive revenue growth across Tier-1 markets.

Responsibilities

- Lead, develop, and scale the outbound sales department, ensuring consistent performance and achievement of business targets.

- Build, restructure, and optimize sales processes, operational frameworks, and team structures from the ground up.

- Design and implement CRM architecture, including segmentation, automation, lead distribution, routing logic, and sales workflows.

- Oversee outbound sales infrastructure, including predictive/power dialers, communication tools, and messaging systems.

- Develop and implement sales strategies focused on improving conversion rates, revenue, customer lifetime value, and overall operational efficiency.

- Manage sales performance through KPIs, reporting, analytics, and continuous process optimization.

- Work with Tier-1 GEO markets, including Western Europe, Canada, Australia, and New Zealand, adapting sales approaches to local customer behavior and expectations.

- Build and develop management teams, including Sales Managers and Team Leads.

- Establish performance management systems, sales standards, quality control, and employee development processes.

- Collaborate with other departments to align sales operations with broader business objectives.

Requirements

- 3+ years of experience in a senior sales leadership role, such as Head of Sales, Call Center Director, or Sales Operations Lead.

- Background in iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or other high-volume sales environments.

- Hands-on experience building, managing, and scaling outbound sales teams and processes.

- Practical experience implementing and optimizing CRM systems, including workflow automation, lead segmentation, and distribution.

- Good understanding of outbound sales tools, including predictive/power dialers, CRM systems, and messaging platforms.

- Experience managing large sales teams and driving performance through KPIs and operational improvements.

- Experience working with Tier-1 markets, particularly Western Europe, Canada, Australia, and New Zealand.

- Understanding of customer behavior, sales approaches, and communication standards across Tier-1 markets.

- Strong knowledge of sales performance metrics, including LTV, CAC, ARPU, Churn, Conversion Rate, and Retention.

- Proven ability to lead and develop Sales Managers, Team Leads, and other key team members.

- Strategic mindset combined with a hands-on approach to daily sales operations.

- English proficiency at B2+ level.

- Knowledge of additional Tier-1 languages will be considered an advantage.

What We Are Looking For

A results-driven leader who can take ownership of the entire outbound sales function, build scalable operational processes, develop strong management teams, and deliver sustainable business growth in competitive international markets.

We are looking for a Product Designer who combines strong product thinking, interaction design, and hands-on user research to design end-to-end experiences for our global FinTech product. 

You will join our Core & Growth direction and work inside a cross-functional tribe alongside a product manager, a product analyst, and developers, where design directly shapes how people start using our product, stay safe, and grow with it.

In this role, you will own features from problem framing to release and post-release iteration. Product analysts own quantitative data, and you will own the qualitative side: talking to users, testing solutions, and understanding why people behave the way they do. You will translate these insights into clear, well-crafted solutions across web and mobile, design within the rules of our design system, and deliver measurable results for both the people who use our product and the company.

Responsibilities

• Own the end-to-end design of features within your tribe, from problem framing and discovery to shipped solution and post-release iteration
• Work as a full member of a cross-functional tribe with a product manager, product analyst, and developers, taking part in discovery, planning, and prioritization
• Design complex product flows and interfaces such as registration and onboarding, authentication and security settings, admin areas, and partner dashboards
• Plan and conduct qualitative user research, including user interviews, usability testing, session recording analysis, and heatmap reviews, and synthesize findings into design hypotheses
• Use quantitative insights from the product analyst (funnels, drop-off points, A/B test results) to decide where to investigate, and bring the qualitative "why" behind the numbers
• Build user flow maps, user journey maps, and interactive prototypes to explore, test, and communicate solutions
• Design within the rules of the product design system, using its components, tokens, and patterns correctly (the system itself is maintained by a dedicated Design System Designer)
• Design for web and mobile (iOS and Android), ensuring consistency and responsiveness across platforms
• Adapt designs for multiple regions and languages, ensuring layouts and content work effectively across different markets and locales

• Document design decisions, prepare clear hand-off for developers, and review implementation quality

   

Requirements

• 5+ years of experience as a Product Designer in product companies, with features you designed shipped to real users
• Portfolio with recent (last 1 to 2 years) end-to-end product cases showing the full process: problem, research, hypotheses, solution, and outcome
• Solid hands-on experience in qualitative user research: planning and running user interviews and usability tests, analyzing session recordings and heatmaps, and synthesizing findings into actionable design hypotheses, using tools such as Maze, Lookback, UserTesting, Clarity, Hotjar, or similar
• Hands-on experience designing complex, multi-step flows and logic-heavy interfaces (onboarding, authentication, settings, dashboards, or similar)
• Proven experience in at least one of these areas: onboarding and activation flows with measurable impact, security and authentication UX (two-factor authentication, passkeys, device and session management), admin panels and internal tools or B2B dashboards, partner, affiliate, or referral programs and portals
• Experience working closely with product managers and product analysts, and using quantitative insights (funnels, A/B test results) as input for design decisions
• Strong interaction design and information architecture skills, with the ability to make complex things simple and clear
• Solid visual design skills (typography, layout, hierarchy, composition) and attention to detail
• Clear understanding of how design systems work (components, variants, tokens, guidelines) and the discipline to design within their rules
• Advanced proficiency in Figma (auto layout, variants, variables, prototyping)
• Experience designing for both web and mobile
• Experience designing for multi-language and multi-regional products
• Ability to present design decisions to product, engineering, and business stakeholders

• Experience using AI-powered tools (Figma AI plugins, Claude, or similar) in your design workflow

   

Will be a plus

• Experience working with FinTech products (trading, crypto, banking, payments)
• Experience in more than one of the areas listed in the requirements (for example both onboarding and security, or admin tools and partner portals)
• Experience designing gamification mechanics

• Experience creating microinteractions and lightweight UI animations (Lottie, After Effects, Rive, or similar tools)

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Work with external communication channels of the company;
• Identification of customer needs;
• Development of commercial offers;
• Implementation of online/offline sales;
• Interaction with customer service and business development managers;
• Work with leads generated by marketing.

What we expect from the candidate:

• At least 2 years of experience in the gambling industry;
• Fluent in English (written and spoken);
• Experience in sales in the field of IT;
• Understanding of sales and B2B services.
   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

About us
We’re a small product team behind a Christian mobile app for daily Bible reading and prayer, available on iOS and Android. Our main market is the US. The app is live and runs on a subscription model. We’re now building an organic growth channel through UGC creators on TikTok, Instagram and YouTube, and we’re looking for the person who will own it.

About the role
You’ll build and run our creator program: find and sign UGC creators, brief them, review their videos and grow the app’s organic reach through their content. The best-performing videos may also be used in paid ads. We expect you to bring your own approach to sourcing, pricing and content, not just follow ours.

What you’ll do

• Source, vet and sign UGC creators, mostly US-based (TikTok, Instagram Reels, YouTube Shorts)
• Negotiate rates, deal terms and usage rights; manage contracts and calculate creator payouts
• Run test rounds with new creators and decide who stays
• Write content briefs based on niche research and content performance
• Review every video and give creators clear, specific feedback
• Track which creators, hooks and formats bring views and installs, and plan the next round around that
• Spot videos with potential for paid ads

• Keep the creator pipeline organized as it grows

   

What we’re looking for

• 1+ year of hands-on experience managing UGC creators for a mobile app or a DTC brand
• Strong understanding of short-form video: hooks, structure, and why some videos work while others don’t
• A data-driven approach: you base decisions on niche and content analysis and on in-app user data (e.g. AppsFlyer), not on gut feeling
• Hands-on experience with modern tools for sourcing, tracking and content analysis
• English: B1 or higher
• Clear, friendly and to-the-point communication

• Comfortable working with Christian content

   

Nice to have

• Experience with faith-based, wellness or other subscription apps
• Experience building automations for routine work (sourcing, outreach, tracking)

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that’s not all! We’re not just about numbers, we’re about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we’re all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Devops engineer join our team in Lviv!

What You’ll get to do:

You will be responsible for resolving issues with Linux or Windows hosts, analyzing logs and investigating any potential application/system misconfiguration.

Working closely with other Devops you will be involved in improvement of existing and creating new CI-CD configurations, Ansible playbooks and Terraform modules to provide better and faster deployment of application and rollout of new environments.

• Linux/Windows VM administration and maintenance, updating packages with IAC, debugging issues
• CI-CD pipelines analyses, maintenance and updates
• Dockerfiles optimization and improvements
• Monitoring, analyze dashboards, create new one if needed, provide feedback to Dev/OP team
• Investigation of any reported/potential issues using ES service
• Basic support of infrastructure/application deployments
• Incident and Operation team support with their issues

What You need to know:

• Linux administration — command line, user and permission management, basic networking, Systemd and Journald services, SSH, debugging tools. — is a must
• Scripting — bash, Python, or any additional language will be a plus
• Containerization — basic understanding of Docker, Dockerfile and similar technologies; working experience will be a plus
• CI-CD — understanding and familiarity with continuous integration and delivery tools(like GitLab (preferably)/Github, Circle CI, ArgoCD or any other)
• Cloud Platform — basic understanding of cloud platforms(GCP preferably) any experience will be a plus
• Orchestration — any experience with Terraform/Cloudformation/ArgoCD or any other IAC tools will be a plus
• Automation — basic understanding and experience with automation tools like Ansible(preferably)/Puppet/Saltstuck
• Monitoring tools — understanding of monitoring systems and basic experience with at least one of Nagios/Promethes/Grafana/Coralogic or any similar one.

Nice to have:

• Windows Server administration(Agent level)
• Kubernetes — any experience
• Logging tools — hands on with Elasticsearch(preferably)/Opensearch/Loki/ or any similar in working environment
• Message brokers — any experience with Redis/Rabbitmq/Kafka.

Here’s what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor’s note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we’re committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!