Jobs

Requirements

• 2+ years in affiliate marketing in product, with proven experience scaling affiliates
• Exception: a current large partner volume that is of interest to the company.
• Deep understanding of key metrics (FD/RD/R2D/LTV/Churn)
• Deep knowledge of Tableau analytical tools, affiliate platforms, and predictive modeling (optional)
• Experience independently presenting affiliate programs at conferences; understanding of regulatory requirements in key GEOs
• Personal successful cases in which the candidate played a key role
• Own Tier 2-3 affiliate base
• English B1-B2

Will be plus

• Experience in sales

Responsibilities

• Maintaining and developing key and highly profitable partners
• Attracting strong partners and strategic traffic sources
• Complex negotiations and customized partnership terms
• In-depth traffic performance analysis and scaling profitable partnerships
• Advanced work with CPA, RevShare, and hybrid models
• Expert anti-fraud control and non-standard traffic management
• Launching and developing new GEOs and acquisition channels
• Working with large media buying teams and complex cases
• Support for middle/junior managers on complex issues, upon request from the Team Lead
• High iGaming expertise and consistent KPI achievement under stressful conditions

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• -️ Corporate health insurance program for your well-being
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

We are building an international Payroll product that helps companies manage payroll operations and employee salary payments across multiple jurisdictions while ensuring compliance with local regulations. As the business continues to scale across global markets, we are looking for a Head of Growth to take ownership of the commercial strategy and overall revenue growth of the direction. In this role, you will be responsible for acquiring new clients, developing strategic partnerships, expanding revenue within the existing customer base, owning the business unit P&L, and building a high-performing commercial team. This is a leadership position with a high level of autonomy, direct impact on business strategy, and responsibility for the overall commercial success of the project.

Responsibilities

• Develop and execute the customer acquisition strategy for international markets.
• Own the full sales cycle from lead generation to contract signing.
• Build and scale strategic partnership channels.
• Drive upsell and cross-sell initiatives within the existing customer base.
• Own and manage the business unit P&L, revenue growth, and key commercial metrics.
• Build, mentor, and scale the commercial team as the project grows.

• Manage CRM processes, sales pipeline, forecasting, and reporting.

   

Requirements

• 5+ years of experience in B2B Sales, Business Development, Growth, or Revenue-focused roles.
• Proven track record in SaaS, FinTech, Payroll, HCM, or similar B2B industries.
• Experience closing deals across international markets.
• Strong understanding of P&L management and revenue ownership.
• Experience building and managing partnership programs.
• Upper-Intermediate (B2+) English or higher.
• Excellent negotiation, communication, and stakeholder management skills.

• Strong analytical mindset with a data-driven approach to decision-making.

   

Nice to Have

• Experience with global payroll platforms such as Deel, Remote, Rippling, or Papaya Global.
• Understanding of EOR/PEO business models.
• Experience launching and scaling operations in new markets.
• Previous experience leading and growing commercial teams.

Gypsy Collective is looking for a DWH Engineer to join our team and help build scalable, reliable, and high-performance data warehouse solutions that support analytics and business decision-making. We are looking for an experienced and proactive engineer who can work across the full data lifecycle - from ingestion and modeling to optimization, monitoring, and automation - while collaborating closely with analysts, developers, and business stakeholders.

🧭 What makes you a great match:

• Strong SQL skills: complex queries, CTEs, window functions, analytical queries (5+ years experience);
• Knowledge of Python or other scripting languages for data transformations (4+ years experience);
• Deep understanding of DWH concepts: ETL/ELT, Data Vault, Kimball, Star/Snowflake schemas (5+ years experience);
• Experience with Airflow or other data pipeline orchestrators (5+ years experience);
• Hands-on experience with modern DWH and query engines: BigQuery, Snowflake, Redshift, ClickHouse, Vertica, AWS Athena, Trino (5+ years experience);
• Confident use of Git; experience with team workflows (pull requests, rebasing, merge conflict resolution (5+ years experience);

• Understanding of server and cloud infrastructure: basic skills in configuration, maintenance, monitoring, and load control (3+ years experience).

   

⭐ Nice to have:

• Experience with CDC tools and streaming data sources;
• Knowledge of Docker, Kubernetes, and Infrastructure as Code (Terraform);
• Experience with cloud platforms such as AWS, GCP, or Azure;
• Familiarity with data governance, data cataloging, and lineage tools.

📅 Your daily adventures include:

• Designing, building, and maintaining scalable Data Warehouse architectures aligned with business needs;
• Developing and optimizing ETL/ELT pipelines using Python, Airflow, and custom solutions;
• Working with DWH/Data Lake technologies including PostgreSQL, Trino, and BigQuery;
• Implementing incremental loads, CDC, backfills, and reprocessing strategies;
• Optimizing query performance, data models, and pipeline execution;
• Ensuring data quality through validation, automated testing, monitoring, and alerting;
• Integrating new data sources (APIs, third-party systems, raw data) without disrupting existing pipelines;
• Collaborating with analysts, engineers, BI teams, and business stakeholders to translate requirements into scalable data solutions;

• Reviewing code, mentoring engineers, and contributing to data engineering standards and best practices.

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications - and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you - sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences - we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 - we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

🔹 Role Overview

As a Communications & Media Intern, you will assist DICEUS’s team in managing external communications and media engagement across international InsurTech markets. The role combines research, content creation, and media outreach to support the company’s visibility and reputation.

This internship is ideal for someone eager to gain hands-on experience in corporate communications, media relations, and B2B storytelling within a tech-focused environment.

🔹 Key Responsibilities

• Conduct research on industry trends, competitors, and media landscapes in the insurance technology sector.
• Assist in preparing communications materials including press releases, media pitches, LinkedIn posts, and company announcements.
• Support identification and engagement with relevant media outlets, journalists, and industry platforms in the US, UK, and Europe.
• Monitor competitor communications and summarize key insights for the team.
• Help create visual and supporting content, such as infographics and presentations, using AI and design tools.
• Assist in identifying market and business signals, including partnerships, digital transformation projects, and acquisitions.
• Support communications activities for conferences, awards, and industry events.
• Prepare regular internal summaries and reports on media and communications activities.

🔹 Requirements

• Interest in communications, media relations, PR, or technology.
• English proficiency at B1–B2+ (written and spoken).
• Ability to communicate information clearly and professionally.
• Strong research, analytical, and organizational skills.
• Familiarity with AI-powered tools for content, research, and design.
• Confident use of Google Workspace / MS Office.
• Detail-oriented, proactive, and able to work independently.

🔹 Nice to Have

• Education or experience in communications, journalism, marketing, or business.
• Exposure to B2B media relations, PR, SaaS, fintech, or InsurTech.
• Interest in global technology and insurance markets.

🔹 What We Offer

• Practical experience in international communications and media engagement.
• Structured mentorship and learning opportunities.
• Hands-on exposure to AI-supported communications workflows.
• Collaboration with an international, cross-functional team.
• Potential for long-term collaboration after the internship

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Responsibilities

• Create and maintain reporting and analytical dashboards that provide key business insights
• Search for insights and patterns through data analysis
• Based on the analysis results, make conclusions for the business
• Build interactive dashboards

Requirements

• 4+ years of experience as a Data Analyst
• 4+ years of hands-on experience with SQL
• Experience with data visualization tools (Tableau, Power BI, Looker or similar)
• Strong logical and critical thinking skills
• Attention to detail and structured approach to work
• English Intermediate and higher
• Proactive mindset and genuine interest in your work

Will be a plus

• Experience with Python for data analysis and scripting
• Experience with R for statistical analysis
• Familiarity with n8n or similar workflow automation tools

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current legislation
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Project description

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities

Manage timelines/deliverables within the team towards the successful delivery of projects.

Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.

Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.

Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.

Skills

Must have

Experience in Python in an enterprise environment, covering the whole development life cycle

Experience with web development using React

Agile/scrum/Jira/confluence/Git

Experience with Cloud technologies, preferably AWS (S3, Athena, EKS, EC2, Redshift, CloudWatch, Step Functions)

Proficiency in CI/CD pipelines

Unit and integration testing

Airflow

SQL

Terraform

Node.js

Nice to have

Capital market experience

Experience with BI tools, preferably QuickSight.

Experience with terraform for Infrastructure as code and cloud provisioning.

Experience with Jupyter notebooks for data analysis and reporting.

Languages

English: C1 Advanced

About the Role

We are building a production-grade AI Operations Platform focused on infrastructure, orchestration, and real-world AI systems — not simple AI wrappers.

We are looking for a highly capable Full-Stack Engineer with strong experience in AI agents, Node.js, NestJS, and MongoDB. This role is ideal for someone who enjoys building scalable systems, values clean architecture, and takes ownership of features from design through production.

What You'll Do

• Design, build, and maintain AI-driven platform capabilities and agent workflows
• Develop scalable backend services using Node.js and NestJS
• Design and optimize MongoDB schemas, indexing strategies, and data models
• Build and maintain frontend features using React and Next.js
• Collaborate on system architecture and technical decisions
• Integrate AI services, tools, and agent frameworks into production workflows
• Ensure code quality, maintainability, and performance across the stack
• Participate in deployment, monitoring, and operational improvements
• Work closely with product and engineering teams to deliver high-quality solutions

Technical Requirements

Must Have

• 5+ years of professional software development experience
• Hands-on experience building AI agents or AI-powered workflows
• Strong expertise in Node.js and NestJS
• Strong experience with MongoDB, including:
  • Data modeling
  • Indexing strategies
  • Query optimization
• Experience with React and/or Next.js
• Understanding of REST APIs and modern web architectures
• Experience building and maintaining production systems
• Familiarity with cloud environments and deployment workflows
• Experience working with Git-based development processes

Nice to Have

• Experience with AI orchestration frameworks
• Experience with vector databases and RAG systems
• Experience with Docker and containerized deployments
• CI/CD pipeline experience
• Experience with observability, monitoring, and logging tools
• Startup or fast-paced product development experience

Who You Are

• Professional and patient communicator
• Comfortable collaborating across technical and non-technical teams
• Strong ownership mentality
• Reliable, independent, and focused on delivery
• Passionate about clean architecture and separation of concerns
• Comfortable using AI-assisted development tools such as Cursor, Copilot, Claude Code, or similar
• Able to balance speed, quality, and maintainability

What We're Looking For

We're seeking an engineer who thinks beyond implementation details and understands how systems fit together. You should be comfortable making architectural decisions, improving existing solutions, and taking responsibility for delivering production-ready software.

If you're excited about building real AI infrastructure and scalable systems, we'd love to hear from you.

About DICEUS:

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

What You Will Do:

As a Lead Generation specialist and Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced outbound sales, product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:

• Conduct research to identify potential leads and target companies.
• Generate and qualify leads using channels like LinkedIn, email outreach, and prospecting tools.
• Maintain and update lead information in the CRM system.
• Support the sales team with data, insights, and research.
• Assist in creating sales materials, email templates, and client presentations.
• Help build outreach campaigns based on target markets and ICP (Ideal Customer Profile).

Requirements:

• Strong interest in B2B tech sales and lead generation.
• Upper-Intermediate or higher level of English (both written and spoken).
• Good communication and interpersonal skills.
• Detail-oriented, proactive, and eager to learn.
• Basic understanding of CRM systems (e.g., HubSpot, Salesforce) is a plus.
• Previous experience with LinkedIn or email prospecting tools is a plus.

We offer:

• Remote work with flexible hours.
• Сareer path with transparent growth
• Hands-on experience in international sales and SaaS lead generation.
• Professional mentorship and training opportunities.
• Friendly and collaborative team environment.
• Growth opportunities within the company.

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Why join us?

• Structured training — no prior experience required
• Fast career growth opportunities
• Minimal bureaucracy — your ideas matter
• Mentorship and support from experienced team members
• Growth based on your performance and results

What you need:

• Basic analytical skills
• Attention to detail
• Responsibility and self-discipline
• Willingness to learn and work with data
• Experience with research tools is a plus, but not required

What you’ll do:

• Search for and verify contacts (LinkedIn and other sources)
• Work with automation tools (training provided)
• Assist with research on potential leads
• Analyze simple data to improve results
• Meet assigned KPIs

What you get:

• Fully remote work
• Salary reviews based on performance
• Career growth opportunities
• Supportive and open team environment
• Challenging tasks that help you grow
  
  Recruitment stages:
• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We're Gypsy Collective — a digital entertainment team that transforms work into an expedition. For five years, we've been charting new territories and creating our path instead of following others. Now we're looking for someone to lead our affiliate channel into its next frontier.

If you've built affiliate pipelines from scratch, know how to close a CPA deal in your sleep, and can smell low-quality traffic before it hits the dashboard — keep reading.

Your expedition

As Head of Affiliates, you own the entire affiliate channel — strategy, team, deals, traffic quality, and results. You're not here to manage a spreadsheet. You're here to build a machine.

📅 Your adventures include:

• tier-1 GEO experience: hands-on experience with Tier-1 markets, traffic quality, partner expectations, competition, and scaling logic;
• deal-making: ability to negotiate, close, test, and scale CPA / RevShare / Hybrid deals;
• affiliate acquisition: ability to find and onboard strong affiliates through networks, events, tools, forums, social media, CRM, and direct outreach;
• traffic & profitability analysis: strong understanding of FTD, profit, conversion, retention quality, ROI, caps, reconciliations, and traffic scaling;
• team management: experience leading affiliate managers, setting KPIs, reviewing pipelines, tracking performance, and holding the team accountable;
• deal funnel ownership: ability to manage partner flow from lead → negotiation → approval → test cap → scale / reject;
• risk & fraud control: ability to detect low-quality traffic, fraud signals, suspicious patterns, and compliance risks;
• reporting discipline: ability to provide clear updates on FTD, profit, partner pipeline, traffic quality, risks, and next steps;
• strong negotiation skills: payout deductions, price adjustments, cap / deal terms renegotiation.

🧭 What makes you a great match:

• 3+ years of hands-on experience in affiliate marketing or campaign management (iGaming preferred);
• 2+ years in a team lead or head-of role — managing people, pipelines, and performance;
• lead and develop a team of affiliate managers: set KPIs, review pipelines, track performance, and keep everyone moving in the right direction;
• own the full deal funnel — from lead to negotiation to approval to test cap to scale or cut;
• find and onboard strong affiliates through networks, events, forums, social media, and direct outreach;
• negotiate, close, and renegotiate CPA / RevShare / Hybrid deals — including payouts, caps, and terms;
• dive deep into FTD, profit, conversion, retention quality, ROI, and reconciliations to make fast, confident calls;
• detect fraud signals, suspicious traffic patterns, and compliance risks before they become problems;
• deliver clear, structured reporting on partner pipeline, traffic quality, risks, and next steps — no fluff.

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;

🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;

📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;

🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;

🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;

💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

We are an iGaming company with 3+ years of experience, 1,500+ team members, and a portfolio of 11+ successful products in Tier 1–3 markets. We are actively scaling new products and markets, building strong affiliate ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE

We are looking for an experienced Coach / Business Trainer to join our VIP Department and help elevate communication quality, service standards, and team performance.

This role is ideal for a professional who goes beyond delivering training sessions. We are looking for someone who can build effective development systems, improve VIP communication standards, and drive measurable improvements across the team.

WHAT YOU WILL DO

• Assess the current skills, competencies, and development needs of VIP Managers
• Design, implement, and continuously improve onboarding and training programs
• Conduct training sessions, workshops, and individual coaching sessions
• Develop communication standards, scripts, training materials, and guidelines
• Improve the quality of interactions with VIP and Platinum players
• Help shape and maintain a premium customer experience throughout the player lifecycle
• Analyze real communication cases and identify opportunities for improvement
• Provide ongoing feedback, mentorship, and support to team members
• Monitor training effectiveness and implement best practices to improve performance
• Introduce premium service standards and customer-centric communication approaches

WHAT WE ARE LOOKING FOR

• 3+ years of experience as a Coach, Business Trainer, Learning & Development Specialist, or similar role
• Proven experience building training systems and development programs from scratch
• Strong communication, coaching, and facilitation skills
• High emotional intelligence and ability to work with different personality types
• Experience training client-facing teams, such as VIP, Sales, Retention, Customer Support, or Account Management
• Understanding of premium service principles, retention strategies, and customer psychology
• Ability to transform insights into actionable development plans and measurable improvements
• Strong organizational skills, leadership mindset, and ability to work independently
• Fluent Russian is mandatory
• Experience in iGaming, VIP Management, Retention, Luxury Services, or Hospitality will be considered a strong advantage

WHO WILL SUCCEED IN THIS ROLE

• Someone who is passionate about developing people and building high-performing teams
• Understands VIP client expectations and communication psychology
• Can create scalable training processes and quality standards
• Combines analytical thinking with strong interpersonal skills
• Focuses on measurable business impact rather than training for the sake of training

WHY JOIN US

• Fully remote work: Monday–Friday, 10:00–19:00 (UTC+2)
• Competitive salary aligned with your expertise and contribution
• Paid vacation, sick leave, and an additional birthday day off
• Professional growth and continuous development opportunities
• Internal knowledge-sharing sessions and company events
• Fast decision-making processes without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Opportunity to influence VIP service standards and team development strategy
• Dynamic environment with ambitious goals and expansion plans

• Project Description:

  Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
  Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance
  If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

   

• Responsibilities:

  • Manage timelines/deliverables within the team towards the successful delivery of projects.
  • Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.
  • Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.
  • Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.

   

• Mandatory Skills Description:

  • Experience in Python in an enterprise environment, covering the whole development life cycle
  • Experience with web development using React
  • Agile/scrum/Jira/confluence/Git
  • Experience with Cloud technologies, preferably AWS (S3, Athena, EKS, EC2, Redshift, CloudWatch, Step Functions)
  • Proficiency in CI/CD pipelines
  • Unit and integration testing
  • Airflow
  • SQL
  • Terraform
  • Node.js