Jobs
6960-
· 95 views · 7 applications · 8d
Customer Success Manager
Full Remote · Ukraine · Product · 1 year of experience · B2 - Upper IntermediateHocoos, an ambitious AI website builder, is seeking a passionate Customer Success Manager to join our dynamic team. With the recent launch of our platform, we have rapidly grown to over 500k users, and we’re not stopping there. If you’re someone who...Hocoos, an ambitious AI website builder, is seeking a passionate Customer Success Manager to join our dynamic team. With the recent launch of our platform, we have rapidly grown to over 500k users, and we’re not stopping there. If you’re someone who thrives in an energetic, fast-paced environment, and takes pride in ensuring customer satisfaction, we want you!
Job location: Remote, Ukraine
Job type: Full-time (working in shifts: morning and evening shifts are a must)
*Key Responsibilities:
- Manage user requests via email/chat and ensure timely, satisfactory resolution.
- Provide detailed reports to the product team regarding feature requests and customer feedback.
- Keep users informed about new features, updates, and bug fixes.
- Maintain and update our support knowledgebase to ensure the most accurate and useful information is available to users.
- Occasionally conduct Zoom calls with users to demonstrate our platform or help resolve any issues they may be experiencing.
*Requirements:*
- Excellent communication skills, a positive attitude, and an easy-going personality.
- Fluency in English.
- A minimum of 1 year of experience in English-speaking customer support.
- Proficiency in laptop and internet usage.
*Nice-to-Have:
- Previous experience with website builders, either as a user or a customer support representative.
- Understanding of slightly more technical aspects, such as DNS and browser development mode.
- Prior experience in manual testing.
*What We Offer:
- Competitive, dollar-based salary with the potential for growth.
- Comprehensive benefits package, including online yoga classes, English lessons, and dental insurance.
- Opportunities for mentorship and career development.
- Fully paid sick leave.
- A 14-day paid annual vacation.
- A chance to collaborate and learn from a diverse team of experts across various roles.
At Hocoos, we believe in creating an environment where our team can thrive. We’re small, we’re positive, and we’re full of energy. If you’re looking for a role that will challenge and inspire you, look no further. Join us in our journey as we continue to redefine the future of website building.
To apply, send your resume and a brief introduction of yourself. Be sure to include the subject line “Application for Customer Success Manager”.
We’re excited to hear from you!
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· 45 views · 8 applications · 2d
Product Owner for SaaS AI Product to $2500
Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · B2 - Upper IntermediateROIFORCIO GmbH (Austria, R&D in Ukraine) is looking for Technical Product Owner for Owner to help us develop the best AI solution for content delivery using presentations. Responsibilities: Product Strategy Execution: Implement the vision and mission...ROIFORCIO GmbH (Austria, R&D in Ukraine) is looking for Technical Product Owner for Owner to help us develop the best AI solution for content delivery using presentations.
Responsibilities:
Product Strategy Execution: Implement the vision and mission of the product based on the company strategy and vision, customer, market, and technology trends. Describe and prioritize features according to business value.
Requirements Management: Responsible for gathering, analyzing, documenting, and validating the needs and requirements of stakeholders. It includes functional and non-functional requirements, user stories, and acceptance criteria.
Backlog Management: Maintain and prioritize the product backlog (design, back-end dev, front-end dev), ensuring the team is working on features or tasks that deliver maximum value. Organize and facilitate backlog refinement sessions with the development team.
Scrum Ceremonies: Run the Scrum events such as daily standups, sprint planning, sprint review, and sprint retrospectives.
Stakeholder Management: Regularly engage with stakeholders, communicate product developments, resolve any issues, and ensure stakeholder needs are met.
Quality Assurance: Execute the QA, create test plans, bug reports, and ensure that the product is aligned with requirements.
Product Analytics: Monitor and evaluate product performance metrics to inform future development and make adjustments as necessary.
Ability to work with cross-functional teams including engineering, marketing, sales, and customer support.
Requirements:
Proven experience in a product owner role for a minimum of 2 years, preferably in the SaaS and Data Science, AI.
Knowledge of UX/UI principles, ability to work with design teams to ensure a user-centric design approach.
Knowledge of Agile principles and Scrum methodologies. Ability to lead and run the Backlog Groomings, Sprint Plannings.
Excellent understanding of the software development life cycle (SDLC), including QA processes and methodologies.
Jira 2+ years experience.
An understanding of the recruiting process, candidate management systems, and associated technologies is a strong advantage.
Strong analytical, prioritization, and negotiation skills. Knowledge about web analytics, system integrations, and API.
Exceptional written and verbal communication skills, and ability to present complex information clearly and concisely.
Strong leadership skills, with a proven ability to motivate and guide teams toward achieving goals.
B2+ English, must.
Benefits
- Startup environment with the ability to drive the direction of the product. Ability to create the product from scratch.
- 100% remote.
- Friendly, quick, and agile team.
- Sick leave and vacation;
- Regular reporting;
- Accounting and legal support.
- Contract of Private Entrepreneur with Austrian company
Please see our product ROI4Presenter before test and interview.
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· 190 views · 48 applications · 19d
Quality Assurance Engineer to $1500
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · B2 - Upper IntermediateYou will be involved in: Product requirements analysis and gathering; Estimating the required testing time; Control product quality; Communicating with developers, product managers and customer success team; Executing various types of testing...You will be involved in:
- Product requirements analysis and gathering;
- Estimating the required testing time;
- Control product quality;
- Communicating with developers, product managers and customer success team;
- Executing various types of testing activities including functional and regression testing on web projects;
- Creation QA documentation (test cases/checklists/test summary report).
Key Skills & Experience:
- Strong analytical skills;
- Fast learning and processing;
- Experience in creating and maintaining testing documentation (test plans, test cases, bug reports, etc.);
- Knowledge of client-server architecture;
- Strong knowledge of software QA methodologies and processes;
- Understanding of REST API;
- Experience in integration testing;
- Excellent knowledge of bug life cycle;
- Upper-Intermediate level of English.
Nice to have:
- Business Analyst experience;
- Work with automation tools (Cypress).
About You:
- Want to be part of a high-growth PropTech company with global ambitions;
- Proactive attitude towards improving processes and finding new solutions to challenging business problems;
- Quick learner;
- Strong self-motivation, adaptable, reliable, and flexible team player.
Being a member of the OneDome Team means:
- Challenging tasks with a great opportunity to level up your skills;
- 20 working days of paid vacation;
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· 32 views · 4 applications · 15d
B2B Sales Executive AI SaaS, IT/high-tech market, EU/US to $2000
Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · C1 - AdvancedEnterprise Sales Executive SaaS, IT/high-tech market, EU/US. Products: SaaS service, AI assistant in slides delivery for Sales and Marketing professionals, corporate trainers, HRs. pitchavatar.com Responsibilities We look for high-energy,...Enterprise Sales Executive SaaS, IT/high-tech market, EU/US.
Products: SaaS service, AI assistant in slides delivery for Sales and Marketing professionals, corporate trainers, HRs.
pitchavatar.com
Responsibilities
We look for high-energy, entrepreneurial Enterprise Sales Executive- Hunter with experience in selling SaaS solutions for large corporations and not afraid to work in a dynamic startup culture. You will create, nurture, and close deals with Global Enterprise.
Your role would be to identify the customer pain, align it to Company's offering, and inspire clients to become our customers.
You'll need to:
identify new potential clients, establish a connection with relevant stakeholders, e.g. C-level
Understand complex organizations and reach out to the right contacts via outbound calls, emails, and social media
Conduct product demonstrations for our Account Management team
Nurture relationships with potential customers
Stay up-to-date with ROI4Presenter product offerings
Be responsible for your own workflow and reaching your target
Qualifications
3+ years of Enterprise Sales Experience
Experience of working in a startup/flat structure dynamic organization
Experience in sales of HRM systems or creation of training courses/business training will be a big plus
Understand different stakeholders in a B2B buying process and ability to talk business with C-level executives on the customer side
Native/Fluent English – other languages would be a plus
The position is a great opportunity to join, influence, and impact a company in rapid growth with rising organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the revenue growth of the company.
Benefits:
High Sales Commission without cap (unlimited)
Remote work
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· 73 views · 23 applications · 9d
Scrum Master
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · B1 - IntermediateROLE As a Scrum Master, you will be responsible for facilitating ceremonies and team delivery, removing (and guiding the team to remove) blockers and impediments, assessing and coaching the team to higher levels of Scrum maturity and building a trusting...ROLE
As a Scrum Master, you will be responsible for facilitating ceremonies and team delivery, removing (and guiding the team to remove) blockers and impediments, assessing and coaching the team to higher levels of Scrum maturity and building a trusting and safe environment. You must demonstrate a strong understanding of SDLC as well as an in-depth knowledge of Scrum principles, practices, and theory.
SKILLS
- At least 2 years of experience as a Scrum Master in app\web development team
- Ability to deliver within each sprint in accordance with the product roadmap
- Guide the team on how to get the most out of self-organisation
- Provide support to the team using a servant leadership style whenever possible
- Agile practices, patterns, and techniques such as automated testing, user stories, TDD, continuous integration, planning etc
- Advanced understanding of task decomposing principles, backlog tracking, burndown metrics, velocity, focus factor, capacity analysis etc.
- Theory and practical knowledge of LeSS framework
- Strong sense of ownership for projects and team performance
- Good skills to coach team how to follow agile scrum, which really works
- Understand the fundamentals of iterative and incremental development
- Excellent verbal, presentation, and written communication skills
- Jira advanced user/admin
- English — Upper Intermediate
TEAM
- You will be joining a team delivering innovative solutions to Products that need your inspired approach and enthusiasm
- You will be joining a most innovative department in biggest Telecommunication company in Ukraine
- You will be working with high motivated professionals on different Products
TOOLS
Jira, Confluence, GitHub, Slack, Outlook, Miro, etc.
WE OFFER:
- Office or remote — it’s up to you: you can work from anywhere, and we will arrange your workplace Remote onboarding
- Performance bonuses for everyone (annual or quarterly — depends on the role)
- We train employees: the opportunity to learn through the company’s own library, internal resources and programs from partners
- Health and life insurance
- Wellbeing program and corporate psychologist
- Reimbursement of expenses for Kyivstar mobile communication
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· 273 views · 33 applications · 19d
Trainee/Junior Full Stack .NET Developer
Ukraine · B1 - IntermediateInforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting...Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.
Responsibilities:
● Participate in requirements analysis
● Collaborate with internal teams to produce software design and architecture
● Write clean, scalable code using .NET programming languages
● Test and deploy applications and systems
● Revise, update, refactor and debug code
● Improve existing software
● Develop documentation throughout the software development life cycle (SDLC)
● Serve as an expert on applications and provide technical support
Required skills:
● Familiarity with the ASP.NET framework, SQL Server and design/architectural
patterns (e.g. Model-View-Controller (MVC))
● Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
● JS Angular/React
● Familiarity with architecture styles/APIs (REST, RPC)
● Understanding of Agile methodologies
● Excellent troubleshooting and communication skills
● Attention to detail
● Intermediate - Upper-intermediate English level
We offer:
● Competitive salary
● Interesting and challenging projects
● Future career growth opportunities
● Paid sick leave and working day vacation
● Friendly team of professionals
● Delicious coffee biscuits and tea for your good mood
● The company covers 50% of the cost of courses you need
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· 90 views · 16 applications · 4d
Technical Support Specialist
Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · B2 - Upper IntermediateResponsibilities: Assist customers and respond to service requests/inquiries using department-adopted tools and processes. Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing...Responsibilities:
- Assist customers and respond to service requests/inquiries using department-adopted tools and processes.
- Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing information and/or solutions.
- Resolve customer issues through education, solutions or appropriate escalation.
- Document customer interactions with details of inquiries, as well as actions taken within the company’s CRM or otherwise designated system.
- Achieve productivity standards while maintaining the highest level of technical support (e.g., meets or exceeds all departmental goals).
- Escalate unresolved customer questions, issues or complaints to appropriate individual(s) for quick resolution; through a defined escalation process.
- Provide feedback to management regarding necessary changes and updates. This includes feature requests, upgrades, functionality, and customer care issues.
- Continually improve skills/knowledge of ShipHawk product and functionality.
- Continually improve skills/knowledge of customer issue triage.
Help/contribute to educate new Technical Support Team members and provide support for fellow team members as needed.
Requirements:
- Critical thinking and attention to detail.
- Excellent verbal and written English; able to analyze with minimal context.
- Fast learner, curious, and self-motivated.
- Basic IT knowledge; able to support clients via phone or email.
- Strong time management and adaptability.
- Team player with a positive attitude under pressure.
- Works well in high-stress, fast-paced environments.
Experience:
- At least 3 years of experience in technical customer support or a related field.
- Proficiency with Google Suite and SFDC Service Cloud.
- Experience working with ticketing systems.
- Basic understanding of shipping and fulfillment processes in eCommerce.
- General knowledge of ERP systems (Enterprise Resource Planning).
Preferred: experience or willingness to learn platform technologies (HTML, CSS, NetSuite, XML, SOAP, APIs, Postman)
Benefits We Offer:
- $100/month for health and wellness expenses.
- $500/year for medical expenses.
- 20 PTO days.
- Top-level hardware of your choice; ownership will be transferred to you.
- Public holidays in Ukraine are paid days off, and there are also winter holidays.
Ready to join our team? Apply now!
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· 246 views · 107 applications · 15d
Junior QA engineer
Full Remote · Ukraine · Product · 1 year of experience · B1 - IntermediateAbout Us: WellnessLiving is one of the fastest growing software companies in North America, with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as it...About Us:
WellnessLiving is one of the fastest growing software companies in North America, with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs optimal solutions to help them run their business with ease.
Known as the software company with a heart, we are extremely customer focused. Our clients are our number one priority and we do all we can to make sure their business needs are being fulfilled. With a growing community of clients and offices in North America, Ukraine, and the Philippines, our mission is to be the all-in-one software solution that propels businesses forward! Now we are looking for a QA engineering to our team.
About you:
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand and user experience to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. The ideal candidate thrives in a fast-paced environment and has a strong understanding in testing processes and methods.
Qualifications & Skills
• 1 + years experience as QA engineer
• Experience in software Web testing
• Basic knowledge of HTML, CSS, SQL
• Good knowledge of browser dev tools
• Good knowledge of testing types and test design techniques
• Experience developing and maintaining test documentation
• Understanding of Agile approach
• Good understanding of the product development process
• At least intermediate+ or higher English level, both spoken and written
Would be a plus:
• Basic knowledge of JavaScript
Responsibilities:
• Testing Web application
• Creating and executing of Test-cases, preparing and work with Test Documentation
• Executing manual tests - Work with Dev/QA team through the entire lifecycle of product releases
• Work with issue tracking tools (Jira) and TestRail
• Participate in design and specification reviews, and use this information to design test plans and drive test development
We offer:
• Competitive compensation depending on skills and experience level
• Ability to learn new technological stacks, which help you to grow professionally and advance your career
• Interesting projects with attractive salary
• Friendly atmosphere
• Flexible schedule depends on project’s needs
• Corporate English classes
• Medical insurance
• 15 working days of vacation
• 10 working days per year are allowed to be “no show days” due to personal reasons.
Location:
Ukraine : remote.
Our website:
https://www.wellnessliving.com/
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· 68 views · 22 applications · 3d
React Native developer
Full Remote · Worldwide · 2 years of experience · B2 - Upper IntermediateCode&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide. Now our team has a position for React Native Developer. Requirements: • 2+ years of commercial experience with React...Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.
Now our team has a position for React Native Developer.
Requirements:
• 2+ years of commercial experience with React Native (0.7x+);
• Strong understanding of mobile app architecture and performance;
• Experience with TypeScript;
• Comfortable integrating with backend APIs;
• At least Upper Intermediate level of English;
• Experience with React and Node.js will be a plus;
• Experience with other JS frameworks will be a plus;
• Experience with banking/fintech apps or localization will be a plus.What the company offers:
• Constant and interesting work with foreign clients;
• Flexible working hours;
• Annual paid 30 days vacation and paid sick day;
• Medical insurance policy.
Responsibilities:
• Altering and improving ongoing projects;
• New products development;
• Code documentation.
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· 126 views · 29 applications · 24d
Strong junior Full Stack developer(React.js, Node.js)
Full Remote · Ukraine · 2 years of experience · B2 - Upper IntermediateRequirements: -2 years of industry work experience. -Full-stack experience designing and building scalable applications from end to end. -Excellent JavaScript skills and strong proficiency in React/Typescript. -Familiarity with the MERN stack (MongoDB,...Requirements:
-2 years of industry work experience.
-Full-stack experience designing and building scalable applications from end to end.
-Excellent JavaScript skills and strong proficiency in React/Typescript.
-Familiarity with the MERN stack (MongoDB, Express.JS, React.JS and Node.JS).
-1,5 years experience with React, Redux, GraphQL, NodeJs and ExpressJs.
-Familiarity building back-end API s using NodeJs and ExpressJs.
-Experience using RESTful APIs and basic authentication mechanisms.
-Ability to showcase past work via live web pages and Github/Gitlab/Bitbucket.
-Upper-Intermediate English proficiency, with the ability to communicate technical issues and discuss project requirements effectively;
Working conditions:
-Competitive salary;
-Рaid leave and sick days;
-Paid gym membership and/or other facilities.
Responsibilities:
-Develop projects from scratch or existing ones;
-Grow and develop with the team;
-Improve your English;
-Enjoy with us on team buildings!
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· 322 views · 58 applications · 15d
Trainee React developer (unpaid internship)
Part-time · Full Remote · Ukraine · Product · A1 - BeginnerSpace Scutum is a leading company in the field of cybersecurity and antivirus software development. We invite students and graduates to intern with our company to provide them with a unique opportunity to gain practical experience in the innovative field...Space Scutum is a leading company in the field of cybersecurity and antivirus software development. We invite students and graduates to intern with our company to provide them with a unique opportunity to gain practical experience in the innovative field of cybersecurity. This is a social project for newcomers/students aimed at providing them with the opportunity to gain important practical experience, which will serve as a catalyst for their future career in the IT industry. Preference is given to students/trainees from Ukraine.
During the internship, you will work closely with our highly skilled team of specialists, participate in real projects, and learn cutting-edge technologies in the field of cybersecurity. We will provide you with the opportunity to apply your knowledge in practice, develop skills, and gain valuable experience that will be useful for your future career.
Upon completion of the internship, we have the opportunity to offer employment to the most talented interns or we are ready to provide recommendations for finding work in other companies. We believe that an internship at Space Scutum will be an excellent start to your career in the IT industry and help you achieve success in this dynamic and promising field.
Internship duration period - 6 month
Responsibilities:
Participate in the development of client applications using ReactJS.
Actively collaborate with the development team to discuss requirements and enhance projects.
Test and debug code to ensure a high level of product quality.
Learn and apply advanced practices in ReactJS development.
Requirements:
Experience with ReactJS (experience in the form of educational projects is acceptable).
Knowledge of basic web development principles, including HTML, CSS, and JavaScript.
Fundamental understanding of RESTful API principles.
Ability to work in a team and eagerness to learn.
Desire to grow in the field of web development.
Would be a Plus:
Experience with version control systems, such as Git.
Technical proficiency in the English language.
Experience with state management libraries, such as Redux.
Knowledge of the basics of responsive web development.
Join us and become a part of our team where you can unleash your potential, gain valuable experience, and contribute to ensuring user security.
If you are interested in this offer, please respond to this vacancy. Write about why you want to work with us. And what knowledge/skills do you have.
Thank you!
https://spacescutum.com/
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· 42 views · 7 applications · 22d
Video Editor (US-Based Marketing Agency)
Full Remote · Ukraine · 1 year of experience · B2 - Upper IntermediateRoadside Dental Marketing is an established marketing agency designing the BEST dental websites in the industry (we’ve been around since before Google was a verb!) We’re a group of self-professed nerds who LOVE identifying ways to help our clients succeed...Roadside Dental Marketing is an established marketing agency designing the BEST dental websites in the industry (we’ve been around since before Google was a verb!)
We’re a group of self-professed nerds who LOVE identifying ways to help our clients succeed online. We’re seeking a remote Video Editor to add to our growing team!
We are a direct US-based employer. 😊
Our marketing team is looking for a candidate to complete video production tasks. Our ideal candidate for this role will also be motivated to learn new skills in the marketing and design field!
This is a full-time contractor position.
As a Video Editor, you will work closely with our Creative Director, design team, and marketing team to complete the following tasks:
- Design and edit videos for social media, blogs, and client websites.
- Create video content for digital marketing and social media.
- Give recommendations on enhancing video production deliverables.
- Edit and assemble raw footage into a cohesive and visually appealing narrative, both scripted and unscripted.
- Translate creative briefs, brand strategies, and business needs into high-impact, creative videos.
- Trim and arrange video clips, add transitions and effects to enhance the overall visual impact.
Required skills:
- Must display strong attention to detail.
- Creative ability with an understanding of visual composition and hierarchy.
- Ability to work independently with minimal direction.
- Ability to take suggestions and revise work with a positive attitude.
- Strong follow-through and time management skills.
- Experience with both long-form and short-form.
- Working knowledge of social media video editing (reels, TikTok)
- Must be a great team player with an enthusiastic attitude.
The ideal candidate will have experience cutting both short and long-form content.
- Solid knowledge of Adobe Premiere, Adobe After Effects, Adobe Photoshop, and DaVinci Resolve.
- Experience with editing music and sound, showing a strong understanding of the emotional power and structure of music.
- Excellent knowledge of color-correcting footage.
- You will be required to use your own computer for this position.
We’re a fun, collaborative group and we like to see:
- A hard-working, problem-solving attitude coupled with an eagerness to learn
- Effective and clear verbal and written communication skills
- A marketing-minded approach to addressing client needs and finding solutions
- Understanding of web optimization, online marketing strategies, and social media trends
- Organization, timeliness, quality control, and professionalism
The following skills are preferred but not required:
- Studies in marketing are a plus!
- Any experience in the dental field? If so, we want to know… it’s not required, but a definite plus!
Think you are the ideal candidate?
Benefits:
- Flexible Schedule
- Work Location: Fully Remote
Schedule:
Monday to Friday CST
Company's Facebook page:
https://www.facebook.com/roadsidedentalmktg/
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· 36 views · 11 applications · 5d
Middle Full Stack Developer (layout + PHP)
Full Remote · Ukraine · 2 years of experience · B1 - IntermediateRequirements: • Experience with JavaScript Good HTML & CSS knowledge Experience with PHP 2+ year Experience with Laravel framework Experience with one of databases (MySQL, MongoDB, etc.) Understanding of package management (composer, npm, yarn,...Requirements:
• Experience with JavaScript
- Good HTML & CSS knowledge
- Experience with PHP 2+ year
- Experience with Laravel framework
- Experience with one of databases (MySQL, MongoDB, etc.)
- Understanding of package management (composer, npm, yarn, etc.)
- Understanding of OOP and MVC
- English — Intermediate (write)
Will be plus:
• Experience tools (ES2015+, PHP8+, SASS, TypeScript, Babel, Webpack, etc.)
- VCS (Git, SVN, etc.)
We offer:
• Stable and competitive compensation with regular results-based review
- Opportunities for career growth and raising professional skills
- Dynamic environment with low level of bureaucracy
- Innovative projects with advanced technologies
- Flexible work schedules
- Your bookkeeping will be maintained by a professional accountant
- Compensation external English language trainings
Responsibilities:
• Develop new applications, features, services, and APIs using Laravel / HTML & CSS
- Keep up-to-date with new technologies, trends and best practices in web development
- Collaborate with team members to ensure the efficiency of internal processes
- Participate in technical discussions and code reviews, listen to arguments, and apply critical thinking
- Focus on quality and simplicity
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· 41 views · 13 applications · 22d
Lead Generation Manager
Full Remote · Worldwide · 0.5 years of experience · B2 - Upper IntermediateThe company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew. What we expect from you: — Excellent written English (Upper-Intermediate and higher); — Strong written communication...The company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew.
What we expect from you:
— Excellent written English (Upper-Intermediate and higher);
— Strong written communication skills;
— To be detail-oriented and have a strong sense of responsibility;
— Eagerness and capability to always stay in touch with clients and upper management;
— Efficient time-management skills and agility to manage multiple tasks in a fast-paced environment.
Will be an advantage:
— Experience in Sales processes;
— Tech savviness and a general understanding of the IT field;
— Experience in direct communication with foreign clients.
Responsibilities:
— Generate qualified leads;
— This position is fully remote and requires being online after regular working hours and on weekends.
— Work through & upgrade the company sales pipeline along with the Sales Team;
— Run initial negotiations with leads, identifying their needs and providing excellent communication;
— Collect statistical data and contacts for sales team expertise improvement and future endeavors.
What we guarantee from our side:
— Specific technical education and IT business models guidance run by our Sales Lead;
— Work with clients from all over the world. Gain experience in running negotiations, mailing in English;
— Competitive salary pegged to the USD;
— Opportunity to grow to Sales Manager;
— Flexible working hours;
— 15-days vacation leave annually;
— English classes compensation;
— Working in a friendly environment.
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· 61 views · 6 applications · 9d
RNG Customer Support Engineer (L1)
Full Remote · Poland, Romania, Bulgaria, Malta, Latvia · Product · 1 year of experience · B2 - Upper IntermediateAbout us: ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its...About us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of talented and driven professionals is shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
RNG Customer Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They analyze all incoming requests, perform basic troubleshooting, and provide solutions and responses to customers. The primary goal of the Customer Support Engineer is to ensure customer satisfaction. RNG Customer Support Engineer reports to the Support Shift Lead during the immediate shift and the Support Team Lead directly.
Primary responsibilities:
- Respond to customer inquiries and support requests promptly and professionally.
- Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.
- Conduct analysis and analytics of the requested information.
- Report bugs, malfunctions, or any unpredictable behavior of the software.
- Provide step-by-step guidance and instructions to customers to resolve problems.
- Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.
- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
- Help Support peers with day-to-day tasks and professional development by sharing knowledge.
- Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.
RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.
Proficiency requirements:
- Bachelor's degree (or equivalent work experience).
- Proven experience in customer service or related roles.
- Strong problem-solving and analytical skills.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- Proficiency in using ticketing systems, CRM software, and other support tools.
- Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
- Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.
- Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledge bases.
- English level: Upper-Intermediate or higher.
- Ukrainian proficiency
Company offers:
- Fully remote work or work in a friendly team in a modern office.
- Unlimited coffee, snacks, and fruits.
- Health insurance.
- Free English language training.
- Gym membership.
- Real Agile.
- Competitive salary level.
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