Jobs

Somma is looking for an AI Automation & Marketing Systems Specialist to help streamline agency operations, marketing workflows, lead generation systems, and internal processes. This role is ideal for someone who can build practical, efficient systems that support a fast-moving marketing agency and improve how we manage leads, client workflows, communication, and delivery.

You will be responsible for implementing and optimising systems across Notion, Claude, n8n, CRM pipelines, email marketing platforms, and other automation tools to improve efficiency, reduce manual work, and create better internal structure. This may include lead capture and follow-up automations, outreach workflows, pipeline management, email marketing setup, internal process automation, task management improvements, reporting workflows, and AI-supported systems for research, content support, and operations.

Desired start date: MARCH 2026

Key Responsibilities

• Implement and optimise systems across Notion, Claude, n8n, CRM platforms, and email marketing tools
• Build and improve lead generation, outreach, and pipeline workflows
• Automate lead capture, follow-up, client onboarding, task management, and reporting processes
• Create AI-supported workflows for research, documentation, and operational efficiency
• Connect tools through APIs, webhooks, and automation platforms

• Document workflows and support the development of scalable internal systems

   

Desired Skills

• AI automation
• Marketing systems implementation
• Notion setup and workflow design
• Claude workflow support
• n8n automation
• CRM pipeline setup
• Email marketing automation
• Lead generation systems
• API integrations and webhooks

• Process improvement and workflow optimisation

   

Bonus Skills

• Zapier or Make.com experience
• Agency or multi-client experience
• Understanding of marketing and content workflows
• Experience with AI agents and automation strategy

We are looking for someone proactive, organised, solutions-focused, and confident in building systems that make an agency run more efficiently.

Thank you and we look forward to hearing from you.
Regards. 

Somma is looking for a proactive and highly creative Digital Marketing & Graphic Design Specialist to support our team across client accounts. This role is ideal for someone who is both visually strong and strategically minded, with the ability to execute content, design assets, and support day-to-day digital marketing activities across multiple brands.

You will be responsible for designing engaging social media content, ensuring scheduled posts are accurate and aligned with the broader marketing strategy, supporting community engagement, and managing up to 5 client profiles per month. The role also includes creating newsletters for clients, designing newsletter assets, supporting outbound prospecting through cold outreach, and designing brochures, flyers, and other branded collateral when required.

We are looking for someone who is organised, detail-oriented, fast-moving, and confident working across different brands and industries while maintaining a high standard of design and communication.

Key Responsibilities

• Design social media posts and marketing assets for client accounts
• Review and ensure scheduled social media content is correct, on-brand, and aligned with strategy
• Manage community engagement across client platforms
• Support the management of up to 5 client profiles per month
• Create and design newsletters for clients
• Design supporting assets for email marketing campaigns
• Conduct cold outreach to prospects as part of business development support
• Design brochures, flyers, and other marketing collateral as needed
   

Desired Skills and Experience

• Strong Canva skills
• Email Marketing Management and Curation 
• Ability to spot trends, come up with creative content ideas and ability to do its own research on trending topics 
• Very motivated to increase engagement 
• Strong graphic design ability and attention to detail
• Proficiency in the Adobe Creative Suite, including:
  • Photoshop
  • Illustrator
  • InDesign
• Ability to follow brand guidelines while adapting across different client styles
• Strong written and visual communication skills
• Good understanding of social media marketing and content execution
• Ability to work independently in a remote environment
   

Bonus Skills

• Video editing skills
• Figma design skills
• Paid ADs Management 
• PR Management 
   

About the Role

• Remote position
• Full-time, 5 days per week
• Must be reliable, responsive, and able to manage deadlines across multiple projects
• Experience working in an agency or multi-client environment is highly regarded
   

If you are creative, organised, and passionate about digital marketing and design, we would love to hear from you.

Start date: ASAP 

thank you 

Metamindz is a fast-growing UK-based IT software company. We help by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting tech due diligence for global clients. 

We’re currently looking for a Tech Lead to join our client - an award winning IoT company disrupting the smart locker market with innovation.

This is a full-time, fully remote opportunity for an experienced, hands-on leader to guide technology teams through a rapid scaling phase, ensuring product stability and high-quality innovation for notable clients like Microsoft and PWC.

Key Responsibilities:
 

• Actively contribute to architectural decisions, infrastructure scaling, and code reviews, focusing on Ruby on Rails and AWS environments. Collaborate with engineers to solve technical challenges directly.
• Lead, mentor, and grow a geographically dispersed team of software and hardware engineers. Foster a collaborative, open engineering culture that encourages feedback and innovation.
• Oversee the design, development, and delivery of software and hardware products. Ensure thorough decision-making, due diligence, and accountability in all aspects of product development.
• Drive architecture improvements and infrastructure scalability to handle increased platform demand. Ensure system reliability and security as the business scales.
• Work closely with internal teams, including product, sales, and operations. Translate technical decisions into clear business impacts and vice versa. Facilitate cross-departmental communication to ensure alignment.
• Implement and refine engineering processes to improve efficiency, quality, and delivery speed. Encourage innovation while maintaining a focus on stability and performance.
• Prioritise customer needs and feedback to shape product improvements. Work with stakeholders to refine requirements and ensure products exceed user expectations.
• Ensure all software and hardware products comply with relevant data security, privacy, and environmental regulations.

Requirements:

• Proven experience leading hands-on development and managing software and hardware engineering teams in IoT or similar fields.
  • Strong knowledge of distributed systems and experience addressing the challenges they present.
  • Effective code review skills, ensuring high-quality standards across development.
  • Awareness of the limitations and potential downsides of generative AI in software development.
• Strong background in Ruby on Rails, React, TS, AWS
• Demonstrated experience in system architecture and infrastructure scaling.
  • Solid understanding of software architecture, including the ability to evaluate trade-offs and apply the right design for different scenarios.
• Ability to perform technical deep dives, contribute directly to development efforts, and lead by example.
• Excellent decision-making skills with a focus on due diligence and evaluating long-term technical impacts.
• Experience managing geographically dispersed teams and remote collaboration.
• Strong communication skills, with the ability to engage with internal stakeholders across departments.
  • Proficiency in drawing UML diagrams or using modelling languages to communicate between stakeholders and the development team.
• Strong organisational and problem-solving skills with the ability to manage multiple projects.
• Flexibility to adapt to evolving project requirements and fast-paced environments.

What we offer:
 

• Fully remote opportunity with a competitive salary:
• Opportunities to work with leading industry clients on cutting-edge IoT projects.
• A supportive and innovative environment that fosters personal and professional growth.

• Regular training, development programs, and clear pathways for career advancement.

   

How to apply:

Please send a short blurb about yourself and your favorite ice cream flavor (mine is cherry) :)

B2B Lead Generation & Outreach Specialist (LinkedIn, Email, CRM)

Remote | Full-time / Part-time / Contract

People love working for us and we have long term overseas workers who have grown with our organization.  Maybe the next one can be you!

We are looking for a detail-oriented and reliable B2B Lead Generation & Outreach Specialist to support our outbound growth efforts.

This person will help us identify the right target companies and decision-makers, build and verify lead lists, enrich CRM data, and support personalized LinkedIn and email outreach campaigns. You will help us get to the right person and get targeted yield of live sales meetings.  

This is not a pure sales closer role. It is a research, prospecting, data enrichment, and outreach support role for someone who is organized, accurate, and comfortable working with lead generation tools and outbound workflows.  This role is to give the organization the number of warm sales calls to reach sales conversion targets.  The team has strong closers who  can get on the phone and bring in the sale.  We need to source the business development contact and get them on a meeting with our top shelf sales team.  We are looking for people who are creative with successful digital outreach prospecting techniques and are creative in coming up with strategies to successfully set up meetings.  We are looking for someone who can help us roadmap our digital cold outreach strategy and be pro-active in executing it and getting results.  

Responsibilities

• Build targeted B2B lead lists based on ideal customer profile, industry, geography, company size, and decision-maker titles
• Research companies and contacts using LinkedIn Sales Navigator, company websites, databases, directories, and other online sources
• Find and verify business email addresses and other relevant contact details
• Perform lead enrichment, contact qualification, and prospect segmentation
• Support LinkedIn outreach and cold email outreach campaigns
• Prepare clean prospect lists for campaigns and keep records updated
• Maintain accurate lead records inside CRM and spreadsheets
• Perform data scraping, manage alerts, data cleanup, deduplication, and lead database management when needed
• Conduct market research and decision-maker research to support campaign targeting
• Track progress, organize lead data, and provide regular reporting on work completed

Requirements

• 2+ years of experience in B2B lead generation, prospect research, list building, data enrichment, or outreach support
• Strong hands-on experience with LinkedIn Sales Navigator
• Proven experience in verified email sourcing and email list building
• Experience with lead generation tools such as Apollo, Hunter, Snov, Lusha, ZoomInfo, Clay, or similar
• Experience maintaining lead data in CRM systems such as both basic excel Google Sheet formats our custom CRM solutions and Saas solutions such as HubSpot, Salesforce, Pipedrive, or similar
• Strong Excel / Google Sheets skills
• Good written English
• High attention to detail and accuracy
• Organized, self-managed, and able to work independently
• Comfortable handling repetitive research tasks while maintaining quality

Nice to Have

• Experience supporting cold email campaigns and LinkedIn prospecting campaigns
• Experience with data scraping and enrichment workflows
• Familiarity with deliverability basics and responsible outreach practices
• Experience in digital services, SaaS, agencies, online businesses, or other B2B markets
• Ability to improve list quality, targeting, and campaign preparation over time

What Success Looks Like

• Real ROI Driven results that yield target percentage of meetings based on your work
• High-quality and accurate lead lists
• Verified contact data with low bounce risk
• Well-organized and up-to-date CRM records
• Consistent output and dependable turnaround time
• Clean prospect segmentation for outreach campaigns
• Strong support for outbound efforts through accurate research and data preparation

What We Offer

• Remote work
• Flexible engagement structure
• Long-term opportunity for the right person
• Clear tasks, expectations, and measurable output
• Opportunity to grow into a larger lead generation / outbound operations role

To Apply

Please send:

• A short summary of your relevant experience
• The tools you use most often for lead generation, enrichment, and outreach support
• The industries or markets you have worked in

If we interview you, please be prepared to discuss: 

• Example results or sample deliverables
• One example of how you would build a lead list for a B2B outreach campaign

We are a well-established international legal and consulting firm looking for a mid-level SEO Specialist to help strengthen our online presence and drive qualified leads through organic search.

This role is ideal for someone who understands SEO strategy, content optimization, and technical SEO, and has experience working with service-based businesses.

Responsibilities

• Develop and execute SEO strategies to increase organic traffic and rankings
• Conduct keyword research and competitor analysis
• Optimize website pages, landing pages, and blog content for search engines
• Perform technical SEO audits and recommend improvements
• Work with content writers to develop SEO-friendly content
• Monitor rankings, traffic, and performance using SEO tools
• Identify new opportunities for growth through organic channels
• Prepare monthly performance reports and SEO insights

Requirements

• 2–4 years of experience in SEO
• Strong knowledge of on-page, off-page, and technical SEO
• Experience with tools such as Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics
• Understanding of search intent, keyword clustering, and content strategy
• Experience with CMS platforms (WordPress preferred)
• Ability to analyze data and translate it into actionable insights
• Strong English communication skills
• Experience with international SEO / multi-country websites
• Basic understanding of link-building strategies

What We Offer

• Opportunity to work with a well-established international legal firm
• Flexible work environment (remote / hybrid depending on location)
• Competitive compensation based on experience
• Long-term collaboration and career growth opportunities
• Work on projects across multiple international markets

If you're interested, please send your CV and examples of SEO projects or case studies.

Job Location: Remote work, priority given to candidates with local market experience

Nature of Work: Part-time / Flexible hours

Recruitment: 2 positions, responsible for developing markets in Ukraine or the United Kingdom

Industry: Oncology drug sales

Responsibilities：

Sell designated oncology drug products in the specified market, with direct interaction with patients.

Maintain and expand key customer relationships, establish sustainable collaboration models.

Qualifications：

Oncology drug sales experience is preferred.

Fluent in the working language of the target market: English for the UK market; Ukrainian  for the Ukraine market.

Self-motivated, able to set and achieve sales targets.

Excellent interpersonal skills, able to interact effectively with diverse individuals.

How to Apply：

Provide a brief summary of successful oncology drug sales cases.

Salary: Commission-based

An international performance marketing company is looking for a Senior Google Ads Specialist to lead and scale its paid search activities. This role involves strategic ownership of the Google Ads channel, campaign optimisation, and mentoring junior team members.

Responsibilities:

• Take full ownership of the Google Ads channel and align strategy with business goals
• Plan, launch, and optimise high-impact Search campaigns, as well as cross-channel campaigns (Display, Shopping, Performance Max, YouTube, Remarketing)
• Design scalable campaign structures, bidding strategies, and targeting models
• Analyse performance data to optimise budgets and improve ROI
• Conduct in-depth audits and provide strategic recommendations
• Mentor junior specialists and ensure best practices across campaigns
• Lead A/B testing initiatives across creatives, landing pages, and structures
• Collaborate with leadership and cross-functional teams
• Stay updated on platform changes, trends, and innovations

• Resolve complex tracking, compliance, and delivery issues

   

Requirements:

• 5+ years of hands-on experience managing Google Ads in performance-driven environments
• Strong expertise in advanced campaign structures, bidding strategies, and multi-channel planning
• Experience with automation tools (Ads Scripts, API workflows, Ads Editor)
• Deep understanding of tracking, measurement, attribution models, Google Analytics 4, and Google Tag Manager
• Proven experience managing substantial advertising budgets
• Previous mentoring or leadership experience
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with analytics/reporting tools (e.g., SQL, Tableau, Looker) is a plus
• Familiarity with PPC/SEO tools such as SEMrush, Ahrefs, and Similarweb
• Solid understanding of CRO, user behaviour, and landing page optimisation

• Strong communication skills and fluent English (additional languages are a plus)

   

Benefits:

• Competitive fixed monthly salary
• Performance-based bonus scheme
• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Up to 25 days of annual leave plus 5 sick days
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• Support with obtaining a work visa in Cyprus if required

An international performance marketing company is seeking a Senior Programmatic Media Buyer (RTB) to lead high-budget campaigns and contribute to the development of its programmatic strategy. This role requires strong technical expertise, strategic thinking, and the ability to mentor junior team members.

Responsibilities:

• Plan, launch, and optimise large-scale RTB/programmatic campaigns across multiple ad networks
• Manage various ad formats including Banner, Native, Pre-roll, Push, and Pop-under
• Develop advanced bidding strategies, audience segmentation frameworks, and scaling approaches
• Perform daily optimisation to maximise ROI and long-term growth
• Conduct in-depth performance analysis to identify trends and new opportunities
• Forecast results, manage pacing, and scale budgets effectively
• Support tracking architecture and advanced measurement setups, including Google Analytics 4, postback URLs, custom events, and attribution models
• Mentor junior buyers and provide guidance on best practices
• Collaborate with creative teams to develop data-driven testing strategies
• Present insights and strategic recommendations to leadership

• Identify opportunities for automation and workflow improvements

   

Requirements:

• 5+ years of hands-on experience in programmatic media buying (RTB)
• Strong experience working with multiple major ad networks and diverse ad formats
• Proven track record managing large budgets and delivering strong ROI on CPC/CPM campaigns
• Deep understanding of RTB auction dynamics, bidding logic, audience segmentation, and multi-channel environments
• Experience with complex tracking setups (postbacks, server-to-server tracking, attribution analytics)
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with reporting tools such as Tableau and Microsoft Power BI is a plus
• Experience with SQL, BigQuery, or similar tools is a strong advantage
• Excellent communication and presentation skills
• Strong organisational skills with the ability to manage multiple projects
• English proficiency at B2 level or higher

What’s Offered:

• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Remote work 
• Up to 25 days of annual leave plus 5 sick days
• Provident Fund scheme
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• If you are currently living in Cyprus, we will arrange a work visa for you.

We are looking for an experienced WordPress Developer with proven background in iGaming websites (online casino / betting / affiliate projects).

The developer will work on content-driven SEO websites built on WordPress, handling content publishing, layout implementation, and front-end adjustments. The role includes working with both page builders and hard-coded HTML layouts.

Important: Candidates without hands-on experience in the iGaming industry will not be considered.

Responsibilities

• Publish and format articles and landing pages on WordPress (or  HTML)
• Implement page layouts according to content templates and SEO requirements
• Maintain and update existing WordPress websites
• Ensure consistent styling across pages and devices
• Perform basic front-end adjustments using HTML / CSS
• Optimize page structure for SEO (headings, meta tags, schema, internal links)
• Collaborate with the Content Manager and SEO team
• Maintain site performance and Core Web Vitals standards
• Troubleshoot layout, plugin, or formatting issues
• Implement minor UI improvements and responsive fixes

Typical tasks may include:

• Publishing casino reviews and blog articles
• Formatting comparison tables, bonus boxes, and affiliate blocks
• Updating existing landing pages
• Improving page speed and technical SEO elements

Requirements

• 3+ years of WordPress development experience
• Mandatory experience working with iGaming websites (casino / betting / affiliate)
• Strong knowledge of HTML and CSS
• Understanding of SEO-driven content websites
• Experience with responsive layouts and mobile optimization
• Attention to detail in layouts and typography
• Ability to work independently and deliver tasks on time
• Portfolio with live WordPress projects

• English B1 or higher

Nice to Have

• Experience with Gutenberg or custom blocks
• Familiarity with SEO plugins (RankMath, Yoast)
• Experience optimizing Core Web Vitals / PageSpeed
• Understanding of WordPress themes and template hierarchy
• Basic PHP knowledge
• Experience with affiliate or comparison websites

We Offer

• Fully remote position
• Flexible working hours
• Hourly or task-based payment
• Clear tasks and structured workflow
• Fast feedback from the team
• Long-term collaboration

You will work on high-traffic iGaming SEO projects with an experienced team.

To Apply

Send:

• Short introduction
• Links to WordPress projects (preferably iGaming)
• Your hourly rate

Applications without iGaming experience will not be considered.

An international product company in the online entertainment and digital marketing space is looking for an experienced Traffic Manager / User Acquisition Specialist to work with the South Korean market.

The company develops high-load online products in the iGaming niche and operates across multiple international markets. Our team brings together experts in performance marketing, analytics, product, and development.

We actively test new traffic acquisition channels, scale successful hypotheses, and build long-term marketing strategies in highly competitive markets.

Key Requirement

• The most important criterion is geo-expertise in South Korea.

  We are specifically looking for specialists with hands-on experience managing traffic in South Korea in the following niches: iGaming, crypto or other high-risk industries.

• Theoretical knowledge is not sufficient. We are looking for real, practical experience working with Korean audiences, localized creatives, local traffic sources.
• Experience with local Korean Platforms Naver, KakaoTalk, Kakao Ads ecosystem, Naver Cafe or other local Korean platforms or alternative Channels (TikTok, Discord, In-app networks, DSP platforms, Native advertising networks, Influencer traffic with a performance marketing approach)

• Hands-on specialist with experience independently launching advertising campaigns, managing budgets and ROI, and understanding marketing funnels, retention, and LTV.

   

Working Conditions:

• Fully remote position
• Schedule: 5/2, from 09:00 to 21:00 Cyprus time
• High fixed salary + performance bonuses
• Progressive team that supports initiative
• Opportunities for professional and career growth

Trinetix is looking for a skilled Sales Support Specialist (Administrator). 

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide. 

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth. 

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets. 

Join us and grow your career in a dynamic international environment. 

Requirements 

• 3–5 years of business experience in a sales support or administrative role 
• Experience with CRM systems (Salesforce required) 
• Proficiency in MS Excel 
• Strong communication skills and fluency in English (spoken and written) 
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk) 
• Experience in data entry and quality assurance 

Nice-to-haves 

• Telecom industry experience 
• University degree 

Core Responsibilities 

• Provide administrative support to account managers and sales teams 
• Ensure accuracy of customer order data for Billing, Delivery, and other departments 
• Manage billing profile changes, novations, credit notes, and site code updates 
• Validate invoice dates and billing amounts 
• Support internal projects requiring sales administration expertise 

Expected Qualifications 

• Take ownership of administrative processes that impact sales operations 
• Deliver accurate and timely support to ensure smooth execution of customer orders 
• Solve complex administrative challenges and contribute to process improvements 
• Make sound decisions independently while collaborating across teams and geographies 
• Drive efficiency by introducing new tools, workflows, or practices 

About Asgaardian

Asgaardian is a new European premium trading card game accessories brand built by industry experts. We design and manufacture everything in Europe — built on a commitment to quality, craftsmanship, and the TCG community we love. We're growing, and we need a designer who can grow with us.

The Role

We're looking for a versatile, end-to-end Brand & Graphic Designer to own the visual identity of Asgaardian across every touchpoint — from packaging and product design to digital presence and trade show booths. This is a broad, hands-on role for someone who thinks in systems but executes in details.

You'll be our go-to creative for everything design-related — working closely with the commercial and marketing team to make sure Asgaardian looks and feels world-class wherever it shows up.

What You'll Work On

• Brand identity — maintaining, evolving, and applying our visual language consistently across all channels
• Packaging design — sleeves, boxes, retail displays, and product launches
• Website & digital UI/UX — designing web pages, landing pages, and digital assets that convert and look great
• Trade show & event materials — booth design, signage, banners, and exhibition graphics (e.g. Spiel Essen, GAMA Expo)
• Retail & POS materials — point-of-sale displays, retailer kits, in-store collateral for our LGS (local game store) partners
• Marketing assets — social media graphics, campaign visuals, email templates, ads
• Presentation decks — pitch decks, partner materials, internal documents

Basically: if it needs to look good, it lands on your desk.

What We're Looking For

• A strong portfolio showing versatility — brand, print, digital, and environmental/event design
• An eye for premium aesthetics with practical production know-how
• Experience working with physical product design and print specifications
• Comfortable working independently and managing your own projects end-to-end
• Good communicator who can translate business needs into visual concepts fast

• Experience in or genuine interest in the gaming, hobby, or collectibles space is a big plus — you don't have to play TCGs, but you have to care about the world we operate in

   

Nice to Have

• Motion graphics or short-format video editing
• Experience with trade show or booth design
• Understanding of retail/packaging production workflows

• Basic HTML/CSS or familiarity with web CMS tools

   

The Details

• Type: Full-time or part-time — we're open to the right setup for the right person
• Location: Remote
• Reporting to: Brand & Marketing lead

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

Customer Support Specialist (Turkish Market)

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Specialist to communicate with users via online chat and help maintain a high level of service for the Turkish GEO.

Your Responsibilities

Customer Support

• Respond to user inquiries via online chat.
• Assist players with account issues, payments, verification, bonuses, and technical questions.
• Provide clear and professional communication with users.
• Follow internal support guidelines and scripts.

Quality & Service

• Maintain a high level of customer satisfaction (CSAT).
• Resolve issues quickly and efficiently.
• Escalate complex cases to Team Leads or other departments when necessary.

Operations

• Accurately document user requests and actions in the system.
• Work with internal tools, macros, and knowledge base.
• Collaborate with Payments, Product, and Technical teams when needed.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — conversational level for internal communication.
• Experience in customer support, call center, or chat support is a plus.
• Strong communication skills and customer-oriented mindset.
• Ability to handle multiple chats simultaneously.
• Stress resistance and ability to work in a fast-paced environment.
• Experience in iGaming / betting / online entertainment is a strong advantage.

Working Conditions

• Fully remote position — work from anywhere.
• Schedule: 2/2 (day and night shifts) aligned with the Turkish time zone.
• Paid onboarding and training.
• Support from Team Leads and QA team during adaptation.
• Opportunity to grow within a fast-scaling international project

We are looking for a Head of SMM with a strong performance mindset, who sees social media as a traffic and revenue channel, not just a branding tool. You understand how to turn content into registrations and FTDs, work confidently with paid and alternative traffic sources, think in funnels and KPIs, and can lead an in-house team to measurable results in Tier-1 markets.

HOW YOU WILL MAKE AN IMPACT

• Lead a revenue-driven SMM strategy focused on traffic monetization.
• Build and scale social funnels: content → engagement → traffic → registration → FTD.
• Own full-funnel KPIs: ER, CTR, CR, CPA, FTD, Reg2FTD, LTV.
• Manage SMM as a business unit: content, paid social, community, partnerships.
• Oversee paid social traffic (Meta, TikTok, X) and alternative sources (AdsGram-like).
• Collaborate with media buyers or lead testing and scaling independently.
• Analyze traffic quality: retention, FTD, redeposits.
• Build Tier-1 Tone of Voice and scalable content systems (IG, TikTok, X).
• Lead and develop an in-house SMM team.
• Work cross-functionally with performance and influencer teams.
• Optimize decisions based on data and ROI.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 4+ years in Gambling / Betting / Esports (Tier-1).
• Proven experience monetizing SMM traffic.
• Strong performance mindset and KPI ownership.
• Hands-on paid social & alternative traffic experience.
• Advanced understanding of funnels and metrics (CPA, FTD, LTV).
• Experience managing SMM teams.
• Advanced English.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)