Jobs

Position Name: Jr. Accountant
Reports to: Sr. Accountant
Working hours: 3 PM - 12 AM Kyiv time

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

The Jr. Accounting Specialist position is a key member of the Finance team reporting to the Senior Accounting Specialist. The essential functions of this role include supporting monthly and annual reporting processes, performing routine controller tasks, assisting with regulatory filings and audits, and contributing to accurate financial operations through collaboration and data analysis.

Position responsibilities:

• Assist in preparing journal entries and maintaining general ledger accounts in accordance with accounting standards and internal policies
• Support the month-end and year-end close processes, ensuring timely and accurate financial reporting
• Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements
• Contribute to the preparation and review of consolidated financial statements, ensuring accuracy and compliance with applicable accounting standards (e.g. US GAAP)
• Perform routine controller functions, including account reconciliations, variance analysis, and internal controls monitoring
• Support Accounts Payable (AP) processes, including invoice review, coordination with vendors and internal teams to ensure timely payments
• Assist with regulatory compliance and filings, including state and international tax filings, transfer pricing documentation, and statutory reporting requirements
• Support internal and external audits by preparing schedules, responding to auditor inquiries, and ensuring timely delivery of requested documentation
• Assist in the budgeting and forecasting process, including data collection, variance tracking, and preparation of supporting schedules
• Utilize Excel and other tools to manage, analyze, and visualize financial data (e.g., pivot tables, VLOOKUP, advanced formulas)
• Collaborate cross-functionally with finance, tax, and operations teams to support business initiatives and reporting needs

• Perform other tasks and duties as assigned by the manager

   

Requirements:

• Bachelor's degree in Finance, Accounting, or Business Management required
• Experience and technical proficiency with NetSuite is considered an asset
• 1-3 years of related work experience
• Excellent written and oral communication skills, clear and precise in communication
• Strong attention to detail

• Proficient in MS Office, particularly Excel, Outlook, and Word

   

Desirable Qualities:

• Responsible, detail-oriented, team player

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

🔹 Role Overview 

As a PR Intern, you will support the Marketing and Communications team in strengthening DICEUS’s brand presence in the international insurance technology market. You will leverage AI-powered tools and traditional PR methods to research, analyze, and produce high-quality content that positions DICEUS as a trusted InsurTech partner. 

This internship is an opportunity to gain hands-on experience in PR, media relations, and market research while working in a dynamic, innovation-driven industry. 

🔹 Key Responsibilities 

• Conduct market and competitor research in the insurance technology sector. 
• Support preparation of press releases, media pitches, and LinkedIn content. 
• Identify and evaluate media outlets, journalists, and industry awards (US, UK, Europe) for brand promotion. 
• Monitor PR and communication activities of competitors and summarize key findings. 
• Create infographics, visuals, and marketing materials using AI/design tools (Midjourney, Canva, Jasper, etc.). 
• Assist in identifying market intent signals (e.g., modernization projects, partnerships, acquisitions). 
• Support PR activities for conferences, awards, and industry events. 
• Prepare weekly summaries of PR and media activities. 

🔹 Requirements 

• Strong interest in PR, marketing, and technology. 
• Good written and verbal English (B1–B2+). 
• Ability to explain complex topics in simple, clear language. 
• Solid research and analytical skills. 
• Familiarity with AI tools (ChatGPT, Jasper, GrammarlyGO, Midjourney, Canva AI, Meltwater AI, BuzzSumo, Similarweb/AlphaSense). 
• Proficiency with Google Workspace / MS Office. 
• Self-motivated, detail-oriented, and able to work independently. 

🔹 Nice to Have 

• Background in communications, marketing, journalism, or business. 
• Experience with B2B PR (preferably in SaaS, fintech, or InsurTech). 
• Understanding of global insurance and technology trends. 

🔹 What We Offer 

• Real experience in international PR within the insurance technology market. 
• Mentorship and structured development path. 
• Exposure to AI-driven PR workflows and innovation practices. 
• Opportunity to collaborate with a global team. 
• Potential for long-term collaboration after internship. 

We are growing our Customer Success team and looking for a motivated Customer Success Specialist to support our customers and help them get the most value from our SaaS product. This is a remote position, and your schedule should overlap with U.S. working hours (16:00 to 00:00 Kyiv time).

What You Will Do

• Support customers via email, chat, and video calls. Help them solve issues and understand how to use the product.
• Onboard new clients: assist with account setup and basic training.
• Train users: run screen-sharing sessions and create simple help articles or FAQs.
• Build relationships: stay in touch with customers, understand their needs, and share feedback with the team.
• Monitor usage: identify customers who need help or are not active, and reach out with guidance.
• Work with the team: collaborate with Support, Product, and Sales when needed.
• Update CRM records and help prepare basic reports.

Requirements

• Upper-Intermediate English (B2+) — this is the main requirement! Comfortable speaking and writing every day.
• Organized, responsible, and able to work independently in a remote environment.
• Entry-level friendly — previous Customer Success experience is not required.
• Strong communication skills, empathy, and a customer-first mindset.
• Comfortable learning new software and using CRM or support tools.
• Ability to work partially during U.S. business hours.

We Offer

• Fully remote work from anywhere in Ukraine.
• Training and mentorship — we will teach you Customer Success best practices.
• Career growth in an international SaaS team.
• A supportive environment where your work impacts customer satisfaction and product improvement.

If you have great English, enjoy helping people, and want to grow your career in Customer Success, we’d love to hear from you!

Join ModsquadGroup as a Moderation Specialist!

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and positive online environment? ModsquadGroup is looking for a Moderation Specialist to review and monitor content, ensuring it adheres to community guidelines. If you’re looking for a dynamic role where you can make a real impact, this opportunity is for you!

What You’ll Do:

• Review photo and video content to ensure compliance with platform policies and guidelines
• Identify and remove inappropriate, harmful, or rule-breaking content (which may include graphic, explicit, violent, or political material)
• Maintain a high level of accuracy and consistency while moderating content
• Stay updated on evolving policies through ongoing training and refresher sessions
• Provide feedback and suggestions to improve moderation processes and efficiency

What We’re Looking For:

• Tech-savvy — you learn new tools and applications quickly
• Self-motivated & independent — you can manage tasks with little supervision
• Detail-oriented — you can spot subtle issues that may violate policies
• Resilient & adaptable — you handle challenging content and feedback professionally
• Strong communication skills — you collaborate effectively with both internal teams and external users
• Reliable high-speed internet & computer — you can work efficiently with multiple tabs and programs open

Nice to Have:

• Previous photo and/or video moderation experience
• English proficiency at an Intermediate level or higher

What We Offer:

• Flexible schedule — 8-hour shifts, including approximately 2 night shifts per week
• Competitive salary
• Growth opportunities within the company

The Hiring Process:

• CV Review
• Short Phone Screen (up to 10 min)
• Interview with the Hiring Team
• Job Offer!

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Our client is a nonprofit organization dedicated to providing every child with the highest quality education through the development of adaptive software, along with comprehensive support for families and educators. Their solutions have demonstrated strong effectiveness in closing achievement gaps and building lasting literacy skills, with particularly significant impact among at-risk populations. The learning approach guides students from Learning to Read to Reading to Learn, smoothly supporting this critical transition as they move toward independent reading. Within this literacy-rich environment, key math and science concepts are also thoughtfully introduced.

Requirements: 

Knowledge or general understanding of:

• REST API
• Test management tools.
• CI/CD.
• Agile.
• Postman.
• Good communication skills.
• Good team player and ready to learn quickly.
• Proactivity and the ability to apply critical thinking by analyzing complex situations.
• English Upper-Intermediate.

Responsibilities: 

• Manual testing of web application, mobile testing.
• Creating new/maintenance of existing manual test cases, executing them. 
• Work with the test management platform.
• Creating bug reports.
• Taking part in Scrum activities.
• Close and affective communcation with stakeholders.

What we offer: 

• Annual paid vacation of 18 working days. 
• Extra vacation days for long-lasting cooperation. 
• Annual paid sick leave of 10 days. 
• Maternity/Paternity leave. 
• The opportunity for sabbatical leave. 
• Marriage and Parenthood Package. 
• Compensation for sports activities or health insurance covering (up to 250$ per year) — after the trial period. 
• Career development plan. 
• English and Spanish classes. 
• Paying taxes and managing PE (Private Entrepreneur). 
• Technical equipment. 
• Internal Referral program. 
• Opportunity to take part in company volunteering activities. 
• Sombra is a “Friendly to Veterans” award-holder. 

🔹 Role Overview

As a Communications & Media Intern, you will assist DICEUS’s team in managing external communications and media engagement across international InsurTech markets. The role combines research, content creation, and media outreach to support the company’s visibility and reputation.

This internship is ideal for someone eager to gain hands-on experience in corporate communications, media relations, and B2B storytelling within a tech-focused environment.

🔹 Key Responsibilities

• Conduct research on industry trends, competitors, and media landscapes in the insurance technology sector.
• Assist in preparing communications materials including press releases, media pitches, LinkedIn posts, and company announcements.
• Support identification and engagement with relevant media outlets, journalists, and industry platforms in the US, UK, and Europe.
• Monitor competitor communications and summarize key insights for the team.
• Help create visual and supporting content, such as infographics and presentations, using AI and design tools.
• Assist in identifying market and business signals, including partnerships, digital transformation projects, and acquisitions.
• Support communications activities for conferences, awards, and industry events.
• Prepare regular internal summaries and reports on media and communications activities.

🔹 Requirements

• Interest in communications, media relations, PR, or technology.
• English proficiency at B1–B2+ (written and spoken).
• Ability to communicate information clearly and professionally.
• Strong research, analytical, and organizational skills.
• Familiarity with AI-powered tools for content, research, and design.
• Confident use of Google Workspace / MS Office.
• Detail-oriented, proactive, and able to work independently.

🔹 Nice to Have

• Education or experience in communications, journalism, marketing, or business.
• Exposure to B2B media relations, PR, SaaS, fintech, or InsurTech.
• Interest in global technology and insurance markets.

🔹 What We Offer

• Practical experience in international communications and media engagement.
• Structured mentorship and learning opportunities.
• Hands-on exposure to AI-supported communications workflows.
• Collaboration with an international, cross-functional team.
• Potential for long-term collaboration after the internship.

🔹 Role Overview

As a Brand Communications Intern, you will support the development and consistency of DICEUS’s brand messaging across external communication channels. The role focuses on research, content support, and communication initiatives that strengthen brand perception in international InsurTech and technology markets.

This internship is a good fit for someone interested in brand storytelling, corporate voice, and B2B communications within a technology-driven environment.

🔹 Key Responsibilities

• Support research on brand positioning, industry trends, and competitor communication strategies.
• Assist in creating brand-aligned content such as press releases, brand stories, LinkedIn posts, and company updates.
• Help identify relevant media platforms, industry publications, and award opportunities in the US, UK, and European markets.
• Monitor how competitors present their brand and summarize key insights.
• Support creation of brand visuals, infographics, and presentations using AI and design tools.
• Assist in identifying market and business signals such as partnerships, product updates, and industry initiatives.
• Support brand-related communication activities for conferences, awards, and industry events.
• Prepare regular internal summaries and reports on brand communication activities.

🔹 What We’re Looking For

• Interest in brand communications, PR, marketing, or technology.
• English proficiency at B1–B2 level or higher.
• Ability to maintain a consistent brand tone and messaging.
• Strong research, analytical, and organizational skills.
• Familiarity with AI-powered tools for content creation, research, and design.
• Confident use of Google Workspace / MS Office.
• Detail-oriented, proactive, and able to work independently.

🔹 Nice to Have

• Background in communications, marketing, journalism, or business.
• Exposure to B2B branding, SaaS, fintech, or InsurTech.
• Interest in global technology and insurance market trends.

🔹 What We Offer

• Hands-on experience in international brand communications.
• Mentorship and structured development during the internship.
• Exposure to AI-driven brand and communication workflows.
• Collaboration with a global team.
• Opportunity for long-term collaboration after the internship.

Reply.io is a fast-growing SaaS company helping businesses automate and scale their sales outreach.

We’re looking for a Junior LinkedIn SMM to help us grow and engage our audience on LinkedIn. If you have a passion for content, a growth mindset, and want to work in the fast-paced world of B2B SaaS — let’s talk!

You’ll be working closely with the marketing, sales, and growth teams to build our LinkedIn presence, create engaging posts, and experiment with new content formats. This is a great opportunity for someone who’s early in their marketing journey but eager to learn, execute fast, and make a real impact.

🎯 What you’ll do:

• Manage LinkedIn accounts for the company and team members
• Create engaging LinkedIn content (both visuals and text)
• Engage with followers in the comments and build relationships
• Partner with growth, marketing, and sales teams to align content with business goals
• Follow industry sales leaders and influencers to learn more about B2B sales, sales tech, and sales development
• Take a proactive approach to setting up processes and collaborating with stakeholders
• Report on performance against KPIs and drive initiatives to improve them

🧩 Requirements:

• 0.5–1 year of experience in marketing, sales, SDR, or SMM role
• Upper-intermediate or fluent English (written and spoken)
• Ability to use Canva or Figma to create designs
• High ambitions, hunger to learn, and curiosity to test new tools, approaches, and tactics
• A doer mindset — you execute fast and well
• Analytical thinking and attention to detail
• Professional, reliable, punctual, and polite communication style

🚀 Will be a plus:

• Experience creating and growing an audience from scratch
• You’ve tried ChatGPT and know how to get value from it
• B2B sales or sales development experience
• Interest in SaaS, sales, or technology
• Startup mindset — proactive, flexible, self-driven

🎁 What we offer:

• Opportunity to work with LinkedIn content in a fast-growing SaaS company
• Freedom to be creative and test new ideas
• Hands-on experience with AI tools to automate and improve marketing efforts
• A long-term role with opportunities for growth and skill development
• Remote work with optional co-working coverage
• A friendly team with zero micromanagement and strong support
• 15 paid vacation days, 🇺🇦 national holidays & ~10 days of Christmas vacation
• Sick leaves without limitations
• Access to internal training, literature, and knowledge sessions.

If you’re excited about LinkedIn, content, and growth — we’d love to hear from you!

Reply.io is a fast-growing SaaS company helping businesses automate and scale their sales outreach.

We’re looking for a Junior LinkedIn SMM to help us grow and engage our audience on LinkedIn. If you have a passion for content, a growth mindset, and want to work in the fast-paced world of B2B SaaS — let’s talk!

You’ll be working closely with the marketing, sales, and growth teams to build our LinkedIn presence, create engaging posts, and experiment with new content formats. This is a great opportunity for someone who’s early in their marketing journey but eager to learn, execute fast, and make a real impact.

🎯 What you’ll do:

• Manage LinkedIn accounts for the company and team members
• Create engaging LinkedIn content (both visuals and text)
• Engage with followers in the comments and build relationships
• Partner with growth, marketing, and sales teams to align content with business goals
• Follow industry sales leaders and influencers to learn more about B2B sales, sales tech, and sales development
• Take a proactive approach to setting up processes and collaborating with stakeholders
• Report on performance against KPIs and drive initiatives to improve them

🧩 Requirements:

• 0.5–1 year of experience in marketing, sales, SDR, or SMM role
• Upper-intermediate or fluent English (written and spoken)
• Ability to use Canva or Figma to create designs
• High ambitions, hunger to learn, and curiosity to test new tools, approaches, and tactics
• A doer mindset — you execute fast and well
• Analytical thinking and attention to detail
• Professional, reliable, punctual, and polite communication style

🚀 Will be a plus:

• Experience creating and growing an audience from scratch
• You’ve tried ChatGPT and know how to get value from it
• B2B sales or sales development experience
• Interest in SaaS, sales, or technology
• Startup mindset — proactive, flexible, self-driven

🎁 What we offer:

• Opportunity to work with LinkedIn content in a fast-growing SaaS company
• Freedom to be creative and test new ideas
• Hands-on experience with AI tools to automate and improve marketing efforts
• A long-term role with opportunities for growth and skill development
• Remote work with optional co-working coverage
• A friendly team with zero micromanagement and strong support
• 15 paid vacation days, 🇺🇦 national holidays & ~10 days of Christmas vacation
• Sick leaves without limitations
• Access to internal training, literature, and knowledge sessions.

If you’re excited about LinkedIn, content, and growth — we’d love to hear from you!

📍 Remote · Full-time (in Ukraine)

About TechUnit

We’re TechUnit — a full-cycle digital and development agency passionate about marketing, development, and innovation.

We blend technology, creativity, and strategy to help businesses grow.

With 50+ completed projects, $2M+ raised for clients, and a team of 20+ specialists, we deliver results that make an impact.

Our projects range from SaaS platforms and digital tools to full marketing ecosystems.

We move fast, stay curious, and value people who care about both structure and creativity.

About the Role

We’re looking for a Junior Project Manager who is organized, proactive, and eager to grow in a fast-paced digital environment.

This role is ideal for someone early in their project management career who wants to develop both marketing and technical coordination skills.

You’ll support the planning, coordination, and delivery of projects while learning how to manage client relationships and internal workflows. You’ll act as a bridge between clients and our internal teams, ensuring clarity, alignment, and smooth execution.

This role also requires someone who is willing to contribute across multiple disciplines when needed — including project coordination, basic operational support, communication, and organizational tasks.

In a fast-moving agency environment, flexibility, ownership, and curiosity are essential.

Your mission is to help keep projects organized, support the team, and grow into a fully independent Project Manager over time.

What You’ll Be Doing

• Support client communication and help maintain clear, professional relationships.
• Help translate client needs into actionable tasks for internal teams (design, development, marketing).
• Assist in coordinating digital marketing and development projects from planning to delivery.
• Work closely with PPC, SEO, content, design, and development teams to ensure alignment.
• Help review deliverables before client delivery to ensure completeness and clarity.
• Assist with organizing tasks, sprint priorities, and project documentation.
• Monitor timelines, deadlines, and task progress, and help keep projects on track.
• Prepare basic project updates, summaries, and reports.
• Identify potential blockers early and communicate them proactively.
• Provide operational and coordination support across different areas when needed — including communication, documentation, and internal organization.
  
   

You’ll Be a Great Fit If You

• Have 0–2 years of experience in project coordination, marketing, operations, or a related field (internships or freelance experience count).
• Are able to speak on daily basis in english
• Are highly organized and comfortable managing multiple tasks at once.
• Are curious and willing to learn both marketing and technical project environments.
• Are comfortable using tools like ClickUp, Notion, Trello, or similar (or eager to learn quickly).
• Have strong written and verbal communication skills.
• Are proactive, responsible, and reliable.
• Are calm under pressure and solution-oriented.
   

Nice to have (not required):

• Basic understanding of digital marketing, SaaS, or web development.
• Experience working in agencies, startups, or remote teams.
• Experience with WordPress, SEO, or analytics tools.
   

Why You’ll Love Working With Us

• You’ll gain hands-on experience managing real marketing and development projects.
• You’ll grow quickly and develop valuable project management and operational skills.
• You’ll work on diverse, creative projects across marketing and tech.
• You’ll collaborate with a talented team that supports your growth.
• No micromanagement — we value ownership and trust.
• A healthy, non-toxic environment where your ideas are heard.
• Flexible remote setup — results matter more than hours.
• We invest in your professional growth — courses, certifications, and tools.
  
   

Compensation: competitive, based on your experience and growth potential (freelance or long-term project-based options).

Our Hiring Process

1. Share your CV and a short note about your recent projects or experiences.
2. Intro call to get to know each other.
3. Call with our Operation Lead & Head of Management
4. Call with CEO.
5. Offer & onboarding.
   
    

How to Apply

Send your CV and a short note:

Why are you looking to a career as a Project Manager?

About the Role

We are looking for a detail-oriented and analytical Analyst Control Specialist to strengthen operational quality and ensure data accuracy across projects.

This position is open to candidates with or without prior work experience.

Key Responsibilities:

Operational Monitoring

• Monitor overall team performance, identify potential inconsistencies, and collaborate with HR and team leads to support timely improvements and process alignment

Reporting & Analytics

• Prepare daily, weekly, and monthly operational reports
• Validate data accuracy and identify discrepancies
• Automate reporting processes and improve reporting efficiency
• Provide analytical insights to support management decisions

Requirements

• Intermediate level of Excel / Google Sheets
• English level B1+ 
• Strong analytical skills and ability to process large volumes of information
• High attention to detail
• Responsible, structured, and reliable

We Offer

• Remote work format
• Mentorship and onboarding support
• Professional growth opportunities
• Clear processes and performance expectations
• Competitive compensation
• 28 days of vacation
• 10 + 3 sick leaves

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries — from eCommerce, banking, and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are looking for an Intern QA Engineer (Game) to join our friendly team and work remotely or in hybrid mode!

If you completed testing courses, and have English at the Intermediate level – don’t waste a minute: send your CV and become part of QATestLab!

We expect that you:

• Have basic theoretical and practical training in software testing (testing courses, etc.)
• Have a strong Intermediate or higher level of English to communicate effectively with clients and colleagues
• Are an advanced mobile devices user
• Understand the role and importance of software tester’s work in quality software creation
• Attentive to details, inquisitive, meticulous, and ready to learn non-stop
• Aspire to explore bugs in real and interesting projects
• Passionate about games and understand what quality gameplay looks like from a user’s perspective

Main responsibilities:

• Test games and mobile applications
• Report bugs in the bug tracking system
• Create test cases
• Write reports about testing results
• Participate in MS Teams meetings with your team

We offer:

• Flexible working hours: starting from 8 to 11 AM; full-time
• Possibility to work remotely
• Decent compensation with regular reviews based on the results
• 100% reimbursement with sick leave letter, 18 days off
• Mentor support at the beginning
• Free English and QA courses
• Developed corporate culture, loyalty, and assistance programs

Send your resume and become part of QATestLab!

We are looking for a responsible and motivated Junior Payments Operations Specialist to join our Back Office team. This role is a good fit for someone who wants to grow in FinTech, learn new tools, and support smooth and accurate payment processes for our global clients.

Role Mission

• Support and improve daily payment operations to ensure accuracy and efficiency.
• Work closely with Verification, Compliance, Risk, and Support teams to follow internal and regulatory standards.
• Stay updated on industry and regulatory changes to keep processes compliant.
• Investigate and resolve payment discrepancies in a timely manner.
• Help improve workflows to provide fast and seamless service.

• Maintain high standards of accuracy, transparency, and operational quality.

   

Key Responsibilities

• Process, monitor, and review client payments and financial transactions.
• Handle client and partner requests via email.
• Communicate with merchants/providers to resolve disputes or clarify transaction details.
• Ensure compliance with company policies and financial regulations.
• Perform additional operational or technical tasks when needed.

• Collaborate with cross-functional teams to support overall business goals.

   

Requirements — Hard Skills

• Experience in payments, financial operations, or transaction workflows (FinTech experience 1+ year is a plus).
• Good analytical skills and ability to work with data.
• Strong PC user; confident with Excel and Google Sheets.
• Ability to multitask and stay organized in a fast-paced environment.

• English: Strong Pre-Intermediate or higher.

   

Requirements — Soft Skills

• Attention to detail, accuracy, responsibility, punctuality.
• Customer-first mindset.
• Ownership and reliability.
• Willingness to learn and grow.

• Result-oriented attitude.

   

We Offer

• Open to candidates with minimal experience (full training provided).
• 160 paid vacation hours per year.
• 10 paid sick leave days per year.
• Medical insurance.
• Remote work opportunity.
• Professional education budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).

We invite a Junior Customer Support Specialist to join our team. Previous experience in customer support is an advantage, but not required. This position is well-suited for candidates who are completing their studies or taking their first steps in their career. We will provide full guidance on the tools, communication standards, and workflows you’ll be working with.

Responsibilities

• Efficiently respond and communicate with clients to understand and service their needs
• Effectively analyse customer data to make appropriate recommendations and problem resolutions
• Resolve product or service concerns by clarifying the customer’s problem, determin the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolution
• Demonstrate excellent customer service by facilitating positive long-term relationships and a high potential for repeat business
• Build rapport with clients and effectively diffuses conflict and opposition
• Contribute to team effort by accomplishing related results as needed

• Commit to meeting quality standards in processing customer adjustment

   

Requirements

• Proficiency speaking and writing in English
• Computer literacy
• Able to identify ways of solving the problem and present the solution in a verbal and written manner
• Strong interpersonal skills
• High level of professionalism
• Attention to detail and punctuality

• Stable internet connection

   

We offer

• 10 paid sick leave days per year
• 160 paid vacation hours per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)
• Compensation for private entrepreneur tax expenses in Ukraine
• Support with setting up and maintaining private entrepreneur status