Jobs

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

We are looking for an experienced Business Analyst to join our team and contribute to innovative projects in the Blockchain and Web3 domain.

This role is a great fit for someone with a strong background in business analysis within outsourcing/software development companies who understands the fundamentals of blockchain and crypto ecosystems and is comfortable working directly with stakeholders and development teams.

Requirements

• 3+ years of experience as a Business Analyst in the software development industry, preferably within outsourcing companies.
• Solid understanding of Blockchain and Web3 fundamentals, including:
  • DeFi and NFTs;
  • Ethereum ecosystem;
  • Polkadot and Substrate-based blockchains;
  • cross-chain communication and interoperability;
  • Layer 2 (L2) infrastructure and its use cases;
  • ZK (Zero-Knowledge) technology and ZK-rollups.
• Basic understanding of cryptocurrency systems and digital assets.
• Strong experience with requirements management throughout the full SDLC.
• Hands-on experience with requirements elicitation, analysis, documentation, validation, and change management.
• Ability to translate business needs into clear and structured functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Experience working with Jira and Confluence.
• Good understanding of Agile/Scrum development methodologies.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Experience participating in Presales activities, including requirements discovery, solution discussions, estimations, and preparation of project documentation.

• Upper-Intermediate (B2+) English or higher, both written and spoken.

   

  What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement

Recruitment process: Recruitment interview - Technical interview
 

Promin Apps is a product company with global ambitions. We build apps for Tier-1 markets that help people improve their health, well-being, and quality of life.

We’re looking for a Finance Operations Specialist with a strong accounting & treasury background to own core finance operations, improve processes, and grow into a broader Finance scope.
 

Why this role?

• International scope: Own accounting, treasury and finance operations across multiple international entities.
• Room to grow: Expand into reporting, analysis, budgeting and broader Finance ownership.
• High ownership: Help build and automate an in-house Finance function in data-driven environment.

• Product with purpose: Work on Yogio, a global well-being product rated 4.7/5 on Trustpilot.

   

What you’ll do

Accounting & Record-Keeping

• Own day-to-day accounting in QuickBooks across statutory and management records, including AP/AR, bank transactions, accruals and prepayments.
• Perform account and bank reconciliations and keep records complete and ready for monthly close.
• Coordinate accounting data with external providers and investigate differences between statutory and management records.
• Support monthly management reporting and improve the quality and timeliness of accounting data.
   

Treasury & Payments

• Own day-to-day payments across banks, EMIs and payment platforms, including payment requests, approvals and status tracking.
• Monitor cash balances, maintain payment records, and resolve failed, returned or unmatched transactions.
• Open and maintain bank/EMI accounts and handle operational, KYC/KYB and compliance requests.
   

Revenue & PSP Controlling

• Own revenue and related fee reconciliation for PSPs, including settlements, fees, refunds/chargebacks and cash receipts.
• Investigate discrepancies and improve or automate recurring reconciliation controls.
   

About you

• 3+ years in Accounting, Treasury, Finance Operations or a similar hands-on finance role.
• Solid accounting foundation: accruals, AP/AR, journal entries and the relationship between P&L, Balance Sheet and Cash Flow.
• Hands-on experience with month-end processes, reconciliations, ERP/accounting systems and payment operations.
• Strong Excel / Google Sheets skills and ability to independently investigate discrepancies.
• Ownership mindset: you question how processes work and look for ways to improve them.
• Comfortable with multiple entities, currencies and processes that are still being built; English B1+.
   

Nice to have

• QuickBooks/Xero and Stripe, PayPal, Revolut Business, Wise, Payoneer or other PSP/EMI experience.
• Exposure to management reporting, budgeting or financial analysis.
• International/multi-entity accounting, KYC/AML, or finance process automation experience.
   

What we offer

• Fully remote work with flexible hours (09:00–11:00 start).
• Competitive salary with regular performance reviews and standard benefits.
• A fast-growing international digital business with low bureaucracy and room to expand your Finance scope.
   

Ready to own core Finance operations, improve how they work, and grow with the business? Apply and help us build the Finance function behind a global product company.

JustMarkets is looking for a Senior ASO Specialist to join our Marketing team and drive the organic growth of our mobile applications across App Store and Google Play.

In this role, you'll be responsible for developing and executing ASO strategies, optimizing app store visibility, increasing organic installs, and improving conversion rates. You'll collaborate closely with Product and Design teams to enhance the performance of our mobile apps across multiple international markets.

Responsibilities

• Develop and execute ASO strategies for App Store and Google Play.
• Conduct keyword research and build semantic cores for multiple GEOs and languages.
• Optimize app metadata, including titles, descriptions, keywords, and visual assets.
• Plan, launch, and analyze A/B tests to improve app store conversion rates.
• Manage Product Page Optimization (PPO), Store Listing Experiments, Custom Product Pages (CPP), and Custom Store Listings (CSL).
• Monitor keyword rankings, organic visibility, and app store performance.
• Localize app store listings for different markets and languages.
• Collaborate with Product, Design, and Performance Marketing teams to improve app performance.
• Monitor user reviews and ratings, maintaining a high app rating (4.5+).
• Analyze competitors and identify opportunities to improve organic growth.

Requirements

• 3+ years of commercial experience in App Store Optimization (ASO).
• Hands-on experience with App Store Connect and Google Play Console.
• Strong knowledge of Keyword Research, Semantic Core development, and Metadata Optimization.
• Experience with A/B testing and Conversion Rate Optimization (CRO).
• Experience with Product Page Optimization (PPO), Store Listing Experiments, Custom Product Pages (CPP), and Custom Store Listings (CSL).
• Experience using ASO tools such as AppTweak, Sensor Tower, MobileAction, App Radar, or similar.
• Experience working with localization for multiple markets and languages.
• Strong analytical thinking and data-driven decision-making.
• Intermediate English or higher

Will be a plus

• Experience in FinTech, CFD/Forex, Crypto, iGaming, or other mobile-first products.
• Experience working with international mobile products across multiple GEOs.

We offer

• Opportunity to build and scale the ASO direction within an international FinTech company.
• Work on global mobile products across multiple international markets.
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)

We are looking for an AI Engineer with practical experience in robotics, simulation, synthetic data and AI agents.

The first priority for this role is to understand how our 3D, simulation and configurator expertise can be useful for robotics teams: what training data they need, how synthetic data can help, where real-world data is required, and which product hypotheses are worth testing.

You will work at the intersection of AI, robotics, 3D/simulation and production software engineering. We expect you to be able to move from an unclear problem to research, technical discovery, prototype, evaluation and a clear recommendation for the next step.

Responsibilities:

• Analyze our current 3D/simulation projects and identify possible use cases for robotics.
• Understand data requirements for training and evaluating robotics models.
• Define where synthetic data, 3D scenes, procedural generation and simulation can create value.
• Build prototypes and experiments for selected robotics or AI scenarios.
• Design and implement AI-agent systems around LLMs, tools, APIs and internal data.
• Integrate AI models into working services, pipelines and tools.
• Set up evaluation, logging, monitoring and feedback loops for AI systems.
• Work with developers, 3D artists, product stakeholders and potential users.

Requirements:

• 3+ years of software engineering experience.
• Strong Python skills and experience building backend services, APIs or ML systems.
• Practical experience with robotics, robotic simulation, autonomous systems or related domains.
• Experience with synthetic data, simulation environments, 3D/game engines or data generation pipelines.
• Understanding of ML data lifecycle: collection, generation, labeling, validation, versioning and evaluation.
• Experience integrating LLMs or AI models into real products or internal tools.
• Experience with AI agents: tool calling, API integration, RAG, context/state management, retries and fallback logic.
• Ability to deploy and operate AI services using Docker, cloud or similar infrastructure.

Nice to have:

• ROS/ROS2, Isaac Sim, MuJoCo, Gazebo, Unity, Unreal Engine or Blender.
• Camera/LiDAR/depth/segmentation datasets.
• Domain randomization, Sim2Real, reinforcement learning or imitation learning.
• LangGraph, LangChain, LlamaIndex, CrewAI or custom agent orchestration.
• PyTorch/TensorFlow, fine-tuning, model evaluation or ML experiment tracking.
• Experience in game development, VFX, 3D pipelines or digital twins.

In the first 30 days, we expect you to understand our project context, analyze possible robotics use cases, describe data requirements and propose several product hypotheses.

By 60 days, we expect a working prototype or technical experiment, clear evaluation criteria, documented findings and a recommendation on whether to continue, change direction or stop the selected hypothesis.

Graphic Designer  – Email Marketing Agency

Full-time · 40 hours/week · Remote-friendly

Position Overview

We are looking for a highly skilled and creative Graphic Designer to join our email marketing agency. In this role you will be responsible for two equally important things: independently designing high-converting email campaigns and landing pages in Figma based on detailed briefings, and independently reviewing email designs created by other designers in our team — evaluating their work, writing precise revision notes per brand, and approving final versions for delivery.

You will work across our diverse portfolio of e-commerce clients, with a strong focus on visual quality, conversion-driven design, and brand consistency. We expect a sharp eye for spacing, hierarchy, and what actually makes advertising creative work — not just designs that look nice, but designs that perform.

Key Responsibilities

1. Email Campaign Design (Figma)

• Independently translate detailed briefings into visually striking, on-brand email designs in Figma.
• Build campaigns that are not only beautiful but optimized for clarity, hierarchy, and conversion across desktop and mobile email clients.
• Maintain pixel-level consistency with each brand's visual identity, components, and design system.

2. Design Review & Revision Management

• Independently review email drafts produced by other graphic designers across all client brands.
• Evaluate work against brand guidelines, performance principles, and our internal quality standards.
• Document clear, structured, actionable revision notes per brand — so that the responsible designer can implement changes without ambiguity.
• Approve and release final designs once they meet our quality bar.

3. Landing Page Design

• Design conversion-focused landing pages that complement email campaigns: visual hierarchy, focal points, CTA placement, and on-brand storytelling.
• Ensure landing pages and emails feel like a single coherent experience for the end customer.

4. Photoshop & Asset Production

• Use Photoshop confidently for retouching, compositing, image preparation, and creative asset production.
• Optimize all visuals for email delivery (file size, format, resolution).

5. AI-Powered Workflow

• Actively use AI tools (Claude in particular) in your daily workflow — for ideation, briefing analysis, copy iteration, asset preparation, and quality checks.
• Stay curious and current. AI tooling is evolving fast, and we expect every team member to evolve with it. Willingness to experiment with new AI workflows is essential.

Required Skills & Experience

• Excellent skills — in landing page design and graphic design — strong portfolio is mandatory.
• Deep understanding — of spacing, white space, hierarchy, contrast, focal points, and what makes advertising creative actually work. Not just aesthetics — effectiveness.
• Advanced — Figma skills — collaborative design, components, auto-layout, design system management, prototyping.
• Strong — Adobe Photoshop skills for image editing, retouching, and asset preparation.
• Demonstrated — ability to evaluate other designers' work, articulate what is and isn't working, and write clear revision notes.
• Comfort — with AI tools (Claude or equivalent) and willingness to integrate them deeply into your daily creative workflow.
• Excellent — written and spoken English. This is a hard requirement — all internal and client communication runs in English.

Key Qualities We Look For

• Reliability — You hit deadlines and deliver consistent quality without supervision.
• Communication — You are responsive over WhatsApp and able to communicate fast and clearly in a small, high-velocity team.
• Constructive critique — You can give feedback to peers that is specific, kind, and actionable — and take feedback the same way.
• Creativity — You bring fresh visual ideas while respecting brand guidelines.
• Process discipline — You can work confidently inside our SOPs but also know when to push for a stronger creative solution.

Nice to Have

• German language skills — helpful for communication with parts of our team and a portion of our client base, but absolutely not required.
• Prior experience designing for Klaviyo or similar ESP environments.
• Experience working in an e-commerce / D2C context.

Working Environment

This is a full-time position (40 hours per week) in a fast-paced agency environment. You will work closely with our founders, account managers, and other designers across roughly 50 active client brands. We value initiative, ownership, and people who actually want to get better — both as designers and at using the tools (including AI) that compound their craft.

About us

We are a leading German email marketing agency specialized in tailored solutions for online shops. Our mission is to grow our clients' customer retention and revenue through professionally designed, data-driven email campaigns built primarily in Klaviyo. We foster a collaborative, supportive environment where creativity and adherence to proven processes are valued equally.

How to Apply

Send your CV and a portfolio that showcases email design, landing page design, and any work where the result was measurably effective (not just visually polished). Tell us briefly how you currently use AI in your design workflow — that part matters to us.

Ready to level up your career?

Playtech's DevOps Team is looking for a proactive DevOps Team Leader who combines strong technical expertise with leadership skills to join the team in Ukraine. 

Job Description

Your influential mission. You will...

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations and DevOps engineers.
• Comprehensive audit of the existing service management processes and improvement planning.
• Establish key operational performance indicators and plan.
• Provide immediate respond for any alert.
• Liaise with SL1/SL3, 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.

Qualifications

Components for success. You... 

• Bachelor’s Degree in Computer Science or Engineering
• 5+ years experience as DevOps engineer or SRE engineer, 1+ years of leading/management experience.
• Strong understanding of ITIL framework. Hands-on experience of working with production with zero tolerance to any errors.
• Strong experience in Linux, network, Docker, configuration management tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS), Orchestration (Kubernetes, Nomad); 
• Experience in writing infrastructure as code (IaC) using Terraform; 
• Experience of working with monitoring systems (Grafana, Prometheus, Nagios/Sensu) and logging solutions (Elastic Stack, Loki). 
• Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, and business customers are all essential in this role. 
• Ability to work on multiple initiatives and projects simultaneously. 
• Programming skills in Python/Bash. 
• Fluent English. 

You'll get extra points for... 

• Experience in support of web applications with micro services architecture.
• NoSQL database support (MongoDB, Redis).
• Experience working in a global, multilingual organization.

Additional Information

DEVOPS TEAM 

Our team plays a key role in designing and developing high-quality software solutions for our online platform, shaping the future of online gaming. Within our team, you will acquire overall expertise of Playtech’s structure and products. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

We are currently transforming our sales function into a scalable, data-driven, AI- and automation-powered sales engine. We are looking for a Sales Manager who will be responsible for executing the company’s sales strategy through an AI- and automation-enabled sales system.

The role combines outbound campaign execution, AI-assisted prospect communication, lead qualification, sales calls, closing, and account management.

The person will work with strategy and campaign requirements provided by Marketing, use existing AI agents and automation workflows, apply commercial judgment to their outputs, and turn qualified opportunities into clients and long-term relationships.

Key responsibilities

• Execute outbound campaigns based on Marketing-defined strategy and requirements, owning campaign setup, execution, pipeline progression, conversion, and closing.
• Use AI and automation for prospect research, communication, qualification, replies, follow-ups, and repetitive sales activities. Review outputs critically and step in personally when human judgment, direct communication, or negotiation is needed.
• Orchestrate and improve AI agents by adjusting prompts, instructions, context, examples, and workflow logic. Identify opportunities for new agents or automations and create them independently when possible or work with the Automation team on more complex implementations.
• Conduct discovery and sales calls, understand client needs, present relevant staffing and recruitment services, handle objections and commercial discussions, and move opportunities toward closing.
• Manage client relationships after closing, coordinate handover to delivery, maintain regular communication, identify risks and changing needs, and look for repeat business and account expansion opportunities.
• Maintain accurate CRM and pipeline data, track agreed sales KPIs, and provide Marketing and Automation teams with feedback on lead quality, ICP accuracy, messaging, objections, market response, and workflow performance.

Required Competencies

• Minimum 3+ years of strong B2B service sales experience with international clients.
• Strong proficiency in English (C1 or strong B2 level) is required.
• Experience managing opportunities from outbound communication through qualification, sales calls, negotiation, and closing.
• Experience with LinkedIn and email outreach.
• Experience working with CRM systems and structured sales pipelines.
• Practical experience using Claude, ChatGPT, or similar AI tools in professional workflows.
• Ability to critically evaluate and improve AI-generated research, messages, replies, and recommendations.
• Ability to work with structured AI agents, automation, and no-code workflows.
• Strong commercial judgment and ability to adapt communication to each prospect and situation.
• Experience maintaining client relationships after closing.

Desirable Skills

• Experience with AI-enabled or highly automated sales processes.
• Ability to create and configure AI agents independently using prompts, instructions, context, tools, and workflows.
• Experience working with automation specialists or developers to improve sales workflows.
• Strong practical fluency with Claude, ChatGPT, Gemini, or similar LLMs.

Cultural Fit

• Ownership and accountability.
• Proactive, self-directed working style.
• Builder mindset.
• Comfort with high accountability and growth pressure.
• Honest, direct, and constructive communication.
• Collaborative, low-ego approach across functions.

contentmaker.space is building the operating system for video production agencies — the tool that replaces the messy stack of Notion, Slack, Drive and spreadsheets these teams run on today. We're a small, bootstrapped team out of Belgium, founded by Thomas and Joris, and we already run a real agency that uses the product every day. So everything you build gets used and tested by actual customers within days, not quarters.

One founder has built the entire platform so far. He's moving to product design and direction, which means the delivery of the product needs an owner. That's this job. We're looking for one engineer to work alongside him — someone who wants to genuinely be part of a small team, not a faceless contractor we hand tickets to.
 

WHAT YOU'D OWN

The backlog, end to end. Something breaks or a customer asks for something. You reproduce it, you decide what it actually is, you write the issue, you scope it, you ship it, you verify it in production. Nobody hands you a groomed ticket — you're the one who grooms it.

In a normal week:
- Triage what came in: bug reports from the agency team, Sentry errors, Featurebase feedback
- Turn vague reports into issues someone could actually pick up, including the ones our overnight AI builder works on while you sleep
- Ship the fixes and the small features yourself
- Review what the AI agents produced overnight and decide what merges
- Tell the founder which parts of the product keep breaking, and what that means for the roadmap

You're not a project manager and you're not a maintenance engineer. You're the person who keeps the thing moving while the founder is thinking two months ahead.
 

OUR STACK

Frontend: React 18, TypeScript, Vite, Tailwind CSS, shadcn/ui, TanStack Query, React Hook Form + Zod
Backend: Supabase — PostgreSQL with Row Level Security on everything, Deno edge functions
Also: Stripe, Expo/React Native, Tauri v2, Sentry, Mixpanel, i18next

You don't need all of it. Solid React + TypeScript and real comfort with a relational database gets you most of the way.
 

WHO WE'RE LOOKING FOR

- 3–6 years building and shipping web applications with React and TypeScript
- You debug well. Given a vague report — "the kanban card doesn't update sometimes" — you can get from that to a reproduction and a root cause without someone holding your hand. This is the single most important thing on this list.
- Comfortable in SQL: you've read a query plan, you know what an index and a transaction do
- You write clearly. A good issue is half the work here, and a bad one costs everyone a day.
- You've supported something in production and know what it feels like when a customer is blocked
- Strong written English and you communicate proactively — you flag blockers early instead of going quiet. Silence is the one thing that doesn't work on a team this small.
- You work in or near European hours (CET ±2-3) so we genuinely overlap during the day
- You build with AI tools (Claude, Cursor, Copilot) and understand what you ship. We don't expect you to write every line by hand — we move fast with AI. But you need to actually understand the code, review what the AI produces, and debug it when it breaks. Judgment over typing speed.
- Bonus: you've shipped something with Supabase, Stripe or React Native

We care a lot more about how you think, communicate, and ship than about your CV or where you're based.
 

WHY THIS IS A GOOD JOB AND NOT A CHORE

You'll see every part of a real SaaS in the first month — billing, auth, multi-tenancy, mobile, the lot. You'll have direct access to the founder and to the agency team that uses the product all day, so you find out within hours whether what you shipped was right. And the ceiling isn't fixed: as the team grows, the person who knows every corner of this codebase is the person who leads it.
 

THE SETUP

- Contractor, full-time (32–40h/week), invoicing monthly in EUR
- $1200–2000/month depending on experience, reviewed after six months
- Fully remote, flexible hours around a European overlap window

Senior DevOps / DevSecOps Engineer — проєкт із захисту середовища розробки

Шукаємо досвідченого Senior DevOps / DevSecOps Engineer для короткострокового проєкту з побудови захищеного середовища розробки програмного продукту Slidom.

Це саме проєкт із впровадження, а не лише security-аудит: очікуємо, що спеціаліст самостійно спроєктує, налаштує та впровадить необхідні рішення.

Мета проєкту

Побудувати середовище, у якому:

• доступ до source code мають лише авторизовані співробітники;
• доступ до коду можливий лише з корпоративних MacBook;
• GitHub захищений MFA/SSO та контрольованим мережевим доступом;
• корпоративні MacBook централізовано керуються;
• мінімізована можливість несанкціонованого копіювання/винесення source code;
• production credentials недоступні розробникам;
• доступи можна централізовано та швидко відкликати;
• дії з критичним кодом та інфраструктурою аудитуються;
• формалізовані процеси onboarding/offboarding.

Поточне середовище

• GitHub;
• корпоративні Apple MacBook;
• backend / frontend / mobile development;
• DEV / STAGE / PROD;
• CI/CD;
• серверна інфраструктура та зовнішні API / інтеграції.

Обов’язковий практичний досвід

• GitHub Organizations / Enterprise;
• GitHub permissions, Teams, branch/ruleset protection, CODEOWNERS;
• GitHub Actions та CI/CD security;
• MFA / SSO;
• GitHub tokens, SSH/deploy keys та secrets management;
• VPN / Zero Trust / device-based access;
• macOS security;
• MDM для Apple-пристроїв;
• Apple Business Manager;
• FileVault та device security policies;
• secrets management;
• Linux / Docker;
• IAM та принцип least privilege;
• security audit та hardening;
• побудова DEV / STAGE / PROD access model.

Буде перевагою

• Jamf / Kandji;
• Tailscale / WireGuard;
• EDR / DLP;
• HashiCorp Vault або аналоги;
• GitHub Advanced Security;
• remote development / isolated development environments;
• SOC2 / ISO 27001 security practices.

Формат роботи

Проєктна робота, короткостроковий проєкт.

Важливо: очікуємо безпосереднє впровадження та налаштування системи, а не лише рекомендації чи security-аудит.

На завершення проєкту спеціаліст має передати:

• документацію;
• схему архітектури;
• матрицю доступів;
• процедури onboarding / offboarding.

We are looking for a Middle General QA Engineer to join us as we grow, help balance the team, strengthen our QA expertise, and level up our processes together. You will own testing of new functionality across the full SDLC, from requirements analysis to automation. You’ll write and run automated tests in our existing C# and Playwright framework, develop our QA Harness for AI tools, and drive quality improvements at every level. If that sounds like your kind of challenge, let’s get into the details.

📍What to Do:
 

• Own testing of new functionality throughout the entire SDLC
• Analyze requirements, take part in refinement and planning, and identify risks and potential issues before development starts
• Write test documentation: checklists, requirement coverage matrices, and functionality guides
• Write and run automated tests in our existing framework (C# and Playwright), and maintain and extend the framework
• Create bug reports, and process and investigate bugs coming from the support team
• Develop and improve the QA Harness for AI tools (we use Claude Code)
• Work on process automation and integration of various systems and tools
• Work on the QA team’s backlog and roadmap
• Participate proactively in initiatives aimed at improving development quality at all levels

🦸Your Superpowers:
 

• 3+ years in Quality Assurance, with 1.5+ years in automation
• Excellent knowledge of testing theory and the software development lifecycle (SDLC)
• Experience with automation tools and test frameworks (we use NUnit and Playwright)
• Programming experience in C# (or other similar typed languages) and a solid understanding of OOP
• Confident work with test documentation and requirements (technical specifications)
• Understanding of client-server architecture, HTTP, and REST API, plus experience with API tools (for example, Postman and Swagger)
• Experience with version control systems (Git) and CI/CD (we use GitLab)
• Experience with SQL-like databases (we use Postgres)
• A strong desire to grow technically and develop further in automation

🤘Bonus Points:
 

• Experience with Docker and Kubernetes
• Experience with AI agents and tools (for example, Claude Code)
• Experience with Bash or Python for automation, and comfort working in the terminal
• Experience with non-functional testing (for example, performance or security)
• Commitment to DevOps practices

🍪Team Perks: 
 

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out here

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 🚀

Hey, buddies 👋 Welcome to the world of opportunities and challenges!

For an incredible company, we are looking for a great Head of Affiliates to join our awesome team.

🧲 Magnetics is a digital company that develops and scales its own online products across competitive and fast-paced markets. Founded in 2014, we rely on data, bold hypotheses, and user experience to grow efficiently.

Requirements and skills:

• 3+ years of experience in Affiliate / CPA Marketing, including team management.
• Strong understanding of affiliate business economics and key performance metrics (ROI, FTD, LTV, CR).
• Strong analytical, communication, and leadership skills.
• Strategic mindset with the ability to execute operationally in a fast-paced environment.
• English proficiency sufficient to negotiate and build relationships with international partners.

Responsibilities:

Affiliate Team Management

• Lead and manage the affiliate team by setting goals, assigning priorities, and ensuring effective task execution.
• Work closely with Affiliate Managers on a daily basis: review partnership deals, resolve blockers, and ensure high-quality partner communication.
• Develop, implement, and monitor internal guidelines, workflows, and documentation (e.g. billing processes, knowledge base, SOPs).
• Track task progress, monitor team performance, and conduct weekly sync meetings.
• Hold regular 1:1 meetings, provide constructive feedback, and support the professional growth of team members.

• Train and onboard the team on new tools, reports, and internal processes.

   

Financial Performance & Analytics

• Monitor traffic profitability across all partners using key metrics such as ROI, FTD, and LTV.
• Optimize underperforming partnerships together with Affiliate Managers.
• Ensure the accuracy of billing, partner payouts, and financial adjustments.
• Prepare weekly and monthly analytical reports on team performance.
• Develop and implement KPIs and performance evaluation frameworks for Affiliate Managers.

Reporting & Planning

• Prepare and present regular performance reports to senior management.
• Monitor team performance against FTD and ROI targets.
• Plan CPA partner launches based on forecasts and approved business objectives.
• Analyze traffic sources, identify growth opportunities, and contribute to affiliate scaling strategies.

Strategic Development

• Develop and execute the overall affiliate growth strategy.
• Identify new partnership opportunities, GEOs, and traffic acquisition channels.
• Initiate testing of new affiliate platforms, tools, and partnership models.
• Collaborate cross-functionally with Marketing, Analytics, and Finance teams to achieve shared business goals.

What we offer:
🧲 Office in Kyiv, Hybrid or Remote (at your choice);
🧲 We cover 50% of the cost for individual courses, training, and language programs;
🧲 We cover 100% of the cost for team courses;
🧲 Free consultations with our lawyers and an additional 50% discount on any type of legal services;
🧲 Health insurance;
🧲 Flexible schedule;
🧲 Regular salary reviews;
🧲 Team buildings in Ukraine.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to ensure the technical reliability of our Engagement-CRM platform for B2B operators. You’ll help us maintain high service quality by performing initial request reviews, diagnosing technical issues using logs and admin panels, and guiding clients on correct system configurations using ready-made runbooks.
 

What you’ll drive:

B2B Core Operations & Engagement-CRM Handling

• CRM Ticket Processing: Investigate B2B requests and non-standard incidents related to user journeys, trigger events, promotional campaigns, segmentation parameters, and bonus allocation rules.
• Data & Parameter Verification: Check user data, activity statuses, campaign parameters, and bonus states in internal admin panels and via database queries.
• Support & Client Guidance: Advise L1 support teams and B2B operators on standard and complex configuration settings within Engagement-CRM.

Technical Troubleshooting & Escalation

• Log & Trace Analysis: Search and analyze microservice logs in Kibana/OpenSearch using identifiers and correlation keys (User ID, Trace-ID, Activity ID, Campaign ID) to locate the root cause of failures.
• API & Delivery Diagnostics: Inspect REST API endpoints, request/response structures, and webhooks using Postman or cURL. Use Browser DevTools (Network/Console) to troubleshoot frontend errors and verify notification delivery across Push, SMS, and Email/SMTP channels.
• Quality L3 Escalation: Collect essential technical evidence (raw payloads, log snippets, SQL records, screenshots) and prepare clear, reproduction-ready bug reports in Jira for Engineering (L3/QA).

SLA & Knowledge Sharing

• Meet B2B SLAs: Ensure compliance with response and resolution time targets for assigned L2 tickets.
• Update Knowledge Base: Keep diagnostic instructions, verification checklists, and runbooks up to date for L1 and Junior specialists based on resolved cases.
   

Why makes you a GR8 fit:

Must-have

• B2B Support Experience: 2-3+ years in L2 technical support, application support, or product platform operations using Jira / Jira Service Management (JSM).
• Experience in B2B MarTech, CRM platforms, E-commerce, or the iGaming industry.
• Practical Troubleshooting: Ability to analyze unscripted technical incidents and isolate root causes using diagnostic tools rather than relying solely on fixed templates.
• Log Searching: Practical skills searching logs in Kibana/OpenSearch/Sentry using basic identifiers and correlation keys (User ID, Trace-ID, Campaign ID).
• Basic SQL: Practical ability to write read-only SQL queries (MySQL, PostgreSQL, or Athena) to check user states, event records, or bonus statuses.
• Web & API Basics: Understanding of REST API principles (HTTP status codes, request/response JSON payloads) and hands-on experience using Postman or cURL.
• DevTools & Notification Gateways: Experience with Browser DevTools (Network/Console) and basic understanding of messaging delivery channels (Push, SMS, Email).
• Languages: Intermediate English (B1–B2) for technical documentation and internal notes; fluent Ukrainian or Russian for daily communication.

Nice-to-have

• Basic familiarity with monitoring tools like Grafana.
• Experience writing simple diagnostic guides or checklists for support teams.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Rezono is a performance marketing agency helping growth-driven advertisers scale through smarter media planning, data-driven acquisition, and full-funnel optimization across leading advertising platforms.

We are looking for a Brand & Marketing Manager to take ownership of Rezono’s marketing, communications, and external presence.

Key Responsibilities

• Own and execute Rezono’s overall marketing and communications strategy.
• Manage Rezono’s presence across social media, including content planning, creation, publishing, and growth.
• Develop and execute marketing campaigns to strengthen Rezono’s brand and market positioning.
• Build and manage Rezono’s presence at industry conferences, events, and networking opportunities.
• Identify and develop strategic collaborations with industry players, influencers, media, and relevant partners.
• Drive PR and media activities, including identifying media opportunities, preparing content, and building relationships with industry publications.
• Develop partnerships and initiatives that increase Rezono’s visibility, credibility, and inbound opportunities.
• Work closely with the CEO and commercial team to align marketing activities with business and growth objectives.
• Track marketing performance and continuously optimize activities based on measurable results.
• Build and maintain a consistent Rezono brand voice and positioning across all external channels.

Requirements

• 3+ years of experience in marketing, communications, PR, or a similar role.
• Experience in performance marketing, affiliate marketing, adtech, or digital advertising is a strong advantage.
• Strong understanding of social media and content marketing.
• Experience working with industry conferences, events, partnerships, and media.
• Excellent written and verbal English.
• Strong communication and relationship-building skills.
• Ability to independently develop and execute marketing initiatives from idea to implementation.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Data-driven mindset with the ability to measure and evaluate marketing performance.
• Proactive, creative, and comfortable working in a fast-paced environment.

What Rezono Offers

• High level of ownership and autonomy.
• Direct collaboration with Rezono’s CEO and leadership team.
• Opportunity to build the marketing function and shape Rezono’s brand from an early stage.
• Exposure to the global performance marketing and advertising ecosystem.
• Remote-first environment with opportunities to attend international industry events.
• Paid sick-leaves 
• Paid vacation 15 days/ year + 5 days OOO 
• Cafeteria model benefits (choose your compensation package based on your preferences) 

We are looking for a Senior / Lead CRM Retention Manager to take ownership of our retention direction, strengthen CRM communications, and help increase player activity, repeat deposits, LTV, and the overall performance of promotional campaigns.

This role is a great fit for someone who does more than simply launch campaigns. We need a person who can build a strong retention strategy, analyze user segments, identify growth opportunities, manage a team, and turn CRM into a powerful revenue channel.

Key Responsibilities
- Develop and execute CRM and retention strategies aimed at increasing player activity, repeat deposits, LTV, and long-term engagement.
- Manage CRM communications across email, push notifications, web push, SMS, Viber/Telegram, and onsite channels.
- Build, optimize, and scale lifecycle campaigns, including onboarding, activation, reactivation, VIP, churn prevention, winback flows.
- Segment players based on behavior, deposit activity, gaming habits, in/out performance, average deposit, frequency, inactivity period, and other key parameters.
- Develop promotional mechanics and personalized offers for different player segments.
- Analyze campaign performance using key metrics such as open rate, CTR, conversion rate, deposit conversion, retention rate, ARPU, LTV, uplift, and ROI.
- Collaborate with Product, BI, Design, Copywriting, VIP, Support, and Payments teams to launch effective retention activities.
- Manage the CRM calendar, communication frequency, and content quality.
- Lead and support a team of CRM/Retention specialists: set tasks, control deadlines, improve processes, and maintain high-quality execution.
- Identify new growth opportunities in retention, reactivation, monetization, and player engagement.

Requirements
- 3+ years of experience in CRM/Retention, preferably in iGaming, social casino, betting, fintech, gaming, or subscription-based products.
- Experience as a Lead, Senior CRM Manager, or Senior Retention Manager will be a strong advantage.
- Strong understanding of key CRM metrics: retention, churn, LTV, ARPU, ARPPU, conversion rate, deposit frequency, and reactivation rate.
- Experience with segmentation, lifecycle marketing, and personalization.
- Hands-on experience with email, push, SMS, Viber/Telegram, onsite, and web push campaigns.
- Ability to analyze data and make decisions based on performance metrics.
- Experience managing a team, building processes, and prioritizing tasks.
- Strong communication skills and the ability to work with multiple teams at the same time.
- English level sufficient for working with content, tools, and documentation.

Nice to Have
- Understanding of bonus logic, wagering, tournaments, cashback, free spins/free plays, deposit offers, and reactivation mechanics.
- Experience building CRM funnels from scratch.
- Experience with BI dashboards, SQL, or analytics tools.
- Understanding of deliverability, sender reputation, and basic email/push health metrics.

What We Offer
- The opportunity to influence CRM strategy and the overall retention direction of the product.
- Work with large user segments and a strong product team.
- Space for testing, new mechanics, and creative CRM solutions.
- Competitive compensation.
- Professional growth in a dynamic iGaming environment.
- A team that values initiative, analytics, ownership, and results.